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311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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Showing 50 real records
14-00463634
Service Request Number: 14-00463634 • Address: HILLBURN DR & BRUTON RD, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00463634
Address
HILLBURN DR & BRUTON RD, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-17T16:24:21.000
Status
Closed
Created Date
2014-11-12T16:24:21.000
Update Date
2014-11-14T08:12:22.000
Closed Date
2014-11-14T08:12:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2524384.8275611700
Y Coordinate
6960203.5363695700
Unique Key
1139259492
14-00449050
Service Request Number: 14-00449050 • Address: W COLORADO BLVD & LAUSANNE AVE, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00449050
Address
W COLORADO BLVD & LAUSANNE AVE, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-01-09T08:58:50.000
Status
Closed
Created Date
2014-11-01T08:58:50.000
Update Date
2014-11-01T09:06:23.000
Closed Date
2014-11-01T09:06:23.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477117.7434923600
Y Coordinate
6963062.6733229000
Unique Key
1138336564
15-00087108
Service Request Number: 15-00087108 • Address: 900 E HOBSON AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00087108
Address
900 E HOBSON AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-13T17:24:12.000
Status
Closed
Created Date
2015-03-12T17:24:12.000
Update Date
2015-03-13T11:16:38.000
Closed Date
2015-03-13T10:57:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2487591.9430931300
Y Coordinate
6947192.7184574600
Lat Long Location
900 E HOBSON AVE, DALLAS, TX, 75216
Unique Key
1148384855
14-00463628
Service Request Number: 14-00463628 • Address: SHADY BROOK LN & E NORTHWEST HWY, DALLAS, 75231, DALLAS, TX • City Council District: 14
Service Request Number
14-00463628
Address
SHADY BROOK LN & E NORTHWEST HWY, DALLAS, 75231, DALLAS, TX
City Council District
14
Department
Department of Public Works
Service Request Type
Utility Cut/Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-26T16:23:04.000
Status
Closed
Created Date
2014-11-12T16:23:04.000
Update Date
2014-11-14T10:29:14.000
Closed Date
2014-11-14T10:23:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2501512.1579420200
Y Coordinate
7002167.3201893300
Unique Key
1139259106
15-00011023
Service Request Number: 15-00011023 • Address: KEATS DR & JUNE DR, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
15-00011023
Address
KEATS DR & JUNE DR, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-20T15:49:15.000
Status
Closed
Created Date
2015-01-10T15:49:15.000
Update Date
2015-01-10T15:50:56.000
Closed Date
2015-01-10T15:50:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466064.4755028400
Y Coordinate
6949655.0172305700
Unique Key
1143392534
14-00449025
Service Request Number: 14-00449025 • Address: ROCKFORD DR & ANDREWS ST, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
14-00449025
Address
ROCKFORD DR & ANDREWS ST, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-11-10T07:56:25.000
Status
Closed
Created Date
2014-11-01T07:56:25.000
Update Date
2014-11-01T07:58:57.000
Closed Date
2014-11-01T07:58:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2464115.2725905700
Y Coordinate
6949188.1511319400
Unique Key
1138334693
14-00405932
Service Request Number: 14-00405932 • Address: 615 W 8TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00405932
Address
615 W 8TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-05T14:52:25.000
Status
Closed
Created Date
2014-10-02T14:52:25.000
Update Date
2014-10-02T23:02:55.000
Closed Date
2014-10-02T21:03:00.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2481158.6897464100
Y Coordinate
6959184.7245894100
Lat Long Location
615 W 8TH ST, DALLAS, TX, 75208
Unique Key
1135657316
14-00449069
Service Request Number: 14-00449069 • Address: E LEDBETTER DR & RAMONA AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00449069
Address
E LEDBETTER DR & RAMONA AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-02T09:19:47.000
Status
Closed
Created Date
2014-11-01T09:19:47.000
Update Date
2014-11-01T11:38:48.000
Closed Date
2014-11-01T11:38:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2492539.8458618100
Y Coordinate
6936165.9714289500
Unique Key
1138337686
15-00010956
Service Request Number: 15-00010956 • Address: HARRY HINES BLVD & WEBB CHAPEL EXT, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
15-00010956
Address
HARRY HINES BLVD & WEBB CHAPEL EXT, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-17T15:00:06.000
Status
Closed
Created Date
2015-01-10T15:00:06.000
Update Date
2015-01-12T11:06:48.000
Closed Date
2015-01-12T11:06:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2466726.8138294100
Y Coordinate
6995899.1138040000
Unique Key
1143388630
15-00011016
Service Request Number: 15-00011016 • Address: KEATS DR & TEXAS DR, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
15-00011016
Address
KEATS DR & TEXAS DR, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-20T15:46:23.000
Status
Closed
Created Date
2015-01-10T15:46:23.000
Update Date
2015-01-10T15:48:40.000
Closed Date
2015-01-10T15:48:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466056.3261657200
Y Coordinate
6949931.3616331700
Unique Key
1143392120
14-00449109
Service Request Number: 14-00449109 • Address: HORIZON DR & E LEDBETTER DR, DALLAS, 75216, DALLAS, TX • City Council District: 3
Service Request Number
14-00449109
Address
HORIZON DR & E LEDBETTER DR, DALLAS, 75216, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-11-10T10:59:09.000
Status
Closed
Created Date
2014-11-01T10:59:09.000
Update Date
2014-11-02T00:48:03.000
Closed Date
2014-11-02T00:48:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496742.6170152300
Y Coordinate
6938051.5012201100
Unique Key
1138340257
15-00213359
Service Request Number: 15-00213359 • Address: 902 N JESTER AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00213359
Address
902 N JESTER AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-07T08:06:28.000
Status
Closed
Created Date
2015-05-22T08:06:28.000
Update Date
2015-06-10T09:00:00.000
Closed Date
2015-06-10T08:59:57.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468770.0374721400
Y Coordinate
6960638.9282936800
Lat Long Location
902 N JESTER AVE, DALLAS, TX, 75211
Unique Key
1156373759
14-00463854
Service Request Number: 14-00463854 • Address: GREENVILLE AVE & SOUTHWESTERN BLVD, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
14-00463854
Address
GREENVILLE AVE & SOUTHWESTERN BLVD, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-19T20:38:19.000
Status
Closed
Created Date
2014-11-12T20:38:19.000
Update Date
2014-11-13T07:50:41.000
Closed Date
2014-11-13T07:50:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500093.3331660900
Y Coordinate
6999161.3678280000
Unique Key
1139274953
14-00463827
Service Request Number: 14-00463827 • Address: W DANIELDALE RD & S HAMPTON RD, DALLAS, 75237, DALLAS, TX • City Council District: 8
Service Request Number
14-00463827
Address
W DANIELDALE RD & S HAMPTON RD, DALLAS, 75237, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-19T19:37:55.000
Status
Closed
Created Date
2014-11-12T19:37:55.000
Update Date
2014-11-13T07:50:08.000
Closed Date
2014-11-13T07:50:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474198.5237590200
Y Coordinate
6917212.2869242800
Unique Key
1139273402
14-00463799
Service Request Number: 14-00463799 • Address: CONTINENTAL AVE & N HOUSTON ST, DALLAS, 75202, DALLAS, TX • City Council District: 2
Service Request Number
14-00463799
Address
CONTINENTAL AVE & N HOUSTON ST, DALLAS, 75202, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-11-26T18:08:22.000
Status
Closed
Created Date
2014-11-12T18:08:22.000
Update Date
2014-11-17T16:06:23.000
Closed Date
2014-11-17T16:06:22.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Phone
X Coordinate
2488169.5403379300
Y Coordinate
6972491.5822612100
Unique Key
1139269353
15-00035589
Service Request Number: 15-00035589 • Address: 959 N PLEASANT WOODS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00035589
Address
959 N PLEASANT WOODS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-22T11:44:29.000
Status
Closed
Created Date
2015-01-30T11:44:29.000
Update Date
2015-02-05T13:04:09.000
Closed Date
2015-02-05T13:04:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2540294.3288498500
Y Coordinate
6952553.3547897000
Lat Long Location
959 N PLEASANT WOODS DR, DALLAS, TX, 75217
Unique Key
1144954455
14-00463792
Service Request Number: 14-00463792 • Address: BECKLEYMEADE AVE & S HAMPTON RD, DALLAS, 75237, DALLAS, TX • City Council District: 8
Service Request Number
14-00463792
Address
BECKLEYMEADE AVE & S HAMPTON RD, DALLAS, 75237, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-19T18:00:58.000
Status
Closed
Created Date
2014-11-12T18:00:58.000
Update Date
2014-11-13T07:48:02.000
Closed Date
2014-11-13T07:48:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474154.0115011200
Y Coordinate
6919862.0842064400
Unique Key
1139268926
14-00449082
Service Request Number: 14-00449082 • Address: LAKE JUNE RD & GILLETTE ST, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00449082
Address
LAKE JUNE RD & GILLETTE ST, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-08T10:04:06.000
Status
Closed
Created Date
2014-11-01T10:04:06.000
Update Date
2014-11-03T14:19:33.000
Closed Date
2014-11-03T14:19:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2519299.4680734900
Y Coordinate
6954822.8274956400
Unique Key
1138338584
15-00164037
Service Request Number: 15-00164037 • Address: 719 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00164037
Address
719 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-06T10:20:11.000
Status
Closed
Created Date
2015-04-27T10:20:11.000
Update Date
2015-04-29T08:42:44.000
Closed Date
2015-04-29T08:42:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474493.9621042800
Y Coordinate
6955793.7788794200
Lat Long Location
719 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1153199376
15-00023772
Service Request Number: 15-00023772 • Address: E BROOKLYN AVE & S BECKLEY AVE, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
15-00023772
Address
E BROOKLYN AVE & S BECKLEY AVE, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-28T15:42:32.000
Status
Closed
Created Date
2015-01-21T15:42:32.000
Update Date
2015-01-21T15:43:40.000
Closed Date
2015-01-21T15:43:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484155.8855605100
Y Coordinate
6956068.5174007200
Unique Key
1144210048
15-00113320
Service Request Number: 15-00113320 • Address: 102 S IRA AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00113320
Address
102 S IRA AVE, DALLAS, TX 75211
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-08T10:58:08.000
Status
Closed
Created Date
2015-03-30T10:58:08.000
Update Date
2015-04-03T07:40:03.000
Closed Date
2015-04-03T07:40:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2455303.1465784800
Y Coordinate
6957961.1791700200
Lat Long Location
102 S IRA AVE, DALLAS, TX, 75211
Unique Key
1150047089
14-00498762
Service Request Number: 14-00498762 • Address: 5481 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00498762
Address
5481 N JIM MILLER RD, DALLAS, TX 75227
City Council District
7
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-12-30T00:37:48.000
Status
Closed
Created Date
2014-12-14T00:37:48.000
Update Date
2014-12-15T10:51:42.000
Closed Date
2014-12-15T10:51:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2521546.3092073200
Y Coordinate
6975608.2599520200
Lat Long Location
5481 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1141524378
15-00260621
Service Request Number: 15-00260621 • Address: 2416 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00260621
Address
2416 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-22T11:46:14.000
Status
Closed
Created Date
2015-06-13T11:46:14.000
Update Date
2015-06-16T14:20:37.000
Closed Date
2015-06-16T14:20:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494946.6870656300
Y Coordinate
6981209.9758589400
Lat Long Location
2416 N CARROLL AVE, DALLAS, TX, 75204
Unique Key
1159302964
15-00179001
Service Request Number: 15-00179001 • Address: 6100 LUCY ST, DALLAS, TX • City Council District: 5
Service Request Number
15-00179001
Address
6100 LUCY ST, DALLAS, TX
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-10T19:29:24.000
Status
Closed
Created Date
2015-05-04T19:29:24.000
Update Date
2015-06-05T08:03:19.000
Closed Date
2015-06-05T07:53:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2516568.6993250300
Y Coordinate
6951138.6589465500
Lat Long Location
6100 LUCY ST, DALLAS, TX
Unique Key
1154178626
15-00277479
Service Request Number: 15-00277479 • Address: 402 N BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00277479
Address
402 N BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-26T09:28:07.000
Status
Closed
Created Date
2015-06-23T09:28:07.000
Update Date
2015-06-24T14:22:35.000
Closed Date
2015-06-24T14:22:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2469195.2867503500
Y Coordinate
6958976.1979493200
Lat Long Location
402 N BARNETT AVE, DALLAS, TX, 75211
Unique Key
1160400176
14-00486233
Service Request Number: 14-00486233 • Address: 5330 W MOCKINGBIRD LN, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00486233
Address
5330 W MOCKINGBIRD LN, DALLAS, TX 75209
City Council District
13
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-12-18T07:16:17.000
Status
Closed
Created Date
2014-12-04T07:16:17.000
Update Date
2014-12-09T11:28:30.000
Closed Date
2014-12-09T11:28:30.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484313.1573427300
Y Coordinate
6991426.7271892700
Lat Long Location
5330 W MOCKINGBIRD LN, DALLAS, TX, 75209
Unique Key
1140732762
15-00277417
Service Request Number: 15-00277417 • Address: 210 S RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00277417
Address
210 S RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-26T09:08:01.000
Status
Closed
Created Date
2015-06-23T09:08:01.000
Update Date
2015-06-23T14:43:31.000
Closed Date
2015-06-23T14:43:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469609.5322216200
Y Coordinate
6957501.1165236700
Lat Long Location
210 S RAVINIA DR, DALLAS, TX, 75211
Unique Key
1160395707
15-00179211
Service Request Number: 15-00179211 • Address: 5500 E MOCKINGBIRD LN, DALLAS, TX 75206 • City Council District: 14
Service Request Number
15-00179211
Address
5500 E MOCKINGBIRD LN, DALLAS, TX 75206
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-10T23:57:29.000
Status
Duplicate (open)
Created Date
2015-05-04T23:57:29.000
Update Date
2015-05-04T23:57:29.000
Closed Date
2015-05-04T23:57:29.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2498641.4074385300
Y Coordinate
6991607.7545933600
Lat Long Location
5500 E MOCKINGBIRD LN, DALLAS, TX, 75206
Unique Key
1154196293
14-00463789
Service Request Number: 14-00463789 • Address: W LAWTHER DR & E NORTHWEST HWY, DALLAS, 75238, DALLAS, TX • City Council District: 9
Service Request Number
14-00463789
Address
W LAWTHER DR & E NORTHWEST HWY, DALLAS, 75238, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-19T17:55:19.000
Status
Closed
Created Date
2014-11-12T17:55:19.000
Update Date
2014-11-13T07:47:22.000
Closed Date
2014-11-13T07:47:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511512.6645910400
Y Coordinate
6998745.9028905000
Unique Key
1139268727
15-00023798
Service Request Number: 15-00023798 • Address: E LEDBETTER DR & S DENLEY DR, DALLAS, 75216, DALLAS, TX • City Council District: 3
Service Request Number
15-00023798
Address
E LEDBETTER DR & S DENLEY DR, DALLAS, 75216, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-28T15:51:30.000
Status
Closed
Created Date
2015-01-21T15:51:30.000
Update Date
2015-01-21T15:52:35.000
Closed Date
2015-01-21T15:52:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494273.8676807700
Y Coordinate
6936736.3091196800
Unique Key
1144211500
15-00023817
Service Request Number: 15-00023817 • Address: S ROSEMONT AVE & W 12TH ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
15-00023817
Address
S ROSEMONT AVE & W 12TH ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-05-14T15:57:22.000
Status
Closed
Created Date
2015-01-21T15:57:22.000
Update Date
2015-01-23T14:11:56.000
Closed Date
2015-01-23T14:11:18.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2476440.5594910400
Y Coordinate
6956623.1169804400
Unique Key
1144212621
14-00405942
Service Request Number: 14-00405942 • Address: 4815 W HANOVER AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00405942
Address
4815 W HANOVER AVE, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-12-08T14:54:50.000
Status
Closed
Created Date
2014-10-02T14:54:50.000
Update Date
2014-10-16T13:19:04.000
Closed Date
2014-10-16T13:19:02.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2481985.2449018900
Y Coordinate
6998175.7589261700
Lat Long Location
4815 W HANOVER AVE, DALLAS, TX, 75209
Unique Key
1135657957
15-00023868
Service Request Number: 15-00023868 • Address: E LEDBETTER DR & SINGING HILLS DR, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
15-00023868
Address
E LEDBETTER DR & SINGING HILLS DR, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-28T16:13:29.000
Status
Closed
Created Date
2015-01-21T16:13:29.000
Update Date
2015-01-21T16:14:25.000
Closed Date
2015-01-21T16:14:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490585.6296661800
Y Coordinate
6935567.1736806400
Unique Key
1144215643
15-00220191
Service Request Number: 15-00220191 • Address: 2807 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00220191
Address
2807 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-07-29T15:39:32.000
Status
Closed
Created Date
2015-05-26T15:39:32.000
Update Date
2015-08-25T16:44:00.000
Closed Date
2015-08-25T16:43:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489511.4794954700
Y Coordinate
6946560.7791179500
Lat Long Location
2807 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1156819013
15-00164057
Service Request Number: 15-00164057 • Address: 1931 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00164057
Address
1931 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-06T10:24:38.000
Status
Closed
Created Date
2015-04-27T10:24:38.000
Update Date
2015-04-29T12:22:52.000
Closed Date
2015-04-29T12:22:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475171.8197718100
Y Coordinate
6949000.3149458700
Lat Long Location
1931 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1153200680
14-00449183
Service Request Number: 14-00449183 • Address: TOLOSA DR & DESDEMONA DR, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
14-00449183
Address
TOLOSA DR & DESDEMONA DR, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-03-17T13:21:01.000
Status
Closed
Created Date
2014-11-01T13:21:01.000
Update Date
2014-11-14T09:18:03.000
Closed Date
2014-11-14T09:18:02.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2528377.7775055400
Y Coordinate
6997611.5935363400
Unique Key
1138344985
15-00163997
Service Request Number: 15-00163997 • Address: 746 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00163997
Address
746 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-09T10:08:14.000
Status
Closed
Created Date
2015-04-27T10:08:14.000
Update Date
2015-04-27T16:48:06.000
Closed Date
2015-04-27T16:48:05.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537921.4538151700
Y Coordinate
6951382.4729276200
Lat Long Location
746 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1153196666
15-00023841
Service Request Number: 15-00023841 • Address: S WAVERLY DR & W 12TH ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
15-00023841
Address
S WAVERLY DR & W 12TH ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-05-14T16:05:47.000
Status
Closed
Created Date
2015-01-21T16:05:47.000
Update Date
2015-01-23T14:17:19.000
Closed Date
2015-01-23T14:17:19.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2476064.1905435100
Y Coordinate
6956618.0879064500
Unique Key
1144214100
14-00463806
Service Request Number: 14-00463806 • Address: DILBECK LN & PRESTON RD, DALLAS, 75240, DALLAS, TX • City Council District: 11
Service Request Number
14-00463806
Address
DILBECK LN & PRESTON RD, DALLAS, 75240, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-19T18:38:01.000
Status
Closed
Created Date
2014-11-12T18:38:01.000
Update Date
2014-11-13T07:48:33.000
Closed Date
2014-11-13T07:48:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488988.4751429800
Y Coordinate
7025465.5967186600
Unique Key
1139269842
15-00213403
Service Request Number: 15-00213403 • Address: 222 N JESTER AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00213403
Address
222 N JESTER AVE, DALLAS, TX 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-30T08:20:01.000
Status
Closed
Created Date
2015-05-22T08:20:01.000
Update Date
2015-05-28T11:55:29.000
Closed Date
2015-05-28T11:55:29.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2468786.6462446100
Y Coordinate
6958434.1467119900
Lat Long Location
222 N JESTER AVE, DALLAS, TX, 75211
Unique Key
1156376556
14-00463816
Service Request Number: 14-00463816 • Address: CAMPBELL RD & FRANKFORD RD, DALLAS, 75252, DALLAS, TX • City Council District: 12
Service Request Number
14-00463816
Address
CAMPBELL RD & FRANKFORD RD, DALLAS, 75252, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-19T19:25:36.000
Status
Closed
Created Date
2014-11-12T19:25:36.000
Update Date
2014-11-13T07:49:06.000
Closed Date
2014-11-13T07:49:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487956.3654046600
Y Coordinate
7050236.4279836100
Unique Key
1139271663
15-00220225
Service Request Number: 15-00220225 • Address: 816 S TYLER ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00220225
Address
816 S TYLER ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-04T15:46:28.000
Status
Closed
Created Date
2015-05-26T15:46:28.000
Update Date
2015-05-29T12:55:37.000
Closed Date
2015-05-29T12:55:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479667.8865423200
Y Coordinate
6955525.8010510200
Lat Long Location
816 S TYLER ST, DALLAS, TX, 75208
Unique Key
1156821285
15-00008464
Service Request Number: 15-00008464 • Address: 3433 W PENTAGON PKWY, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00008464
Address
3433 W PENTAGON PKWY, DALLAS, TX 75233
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-15T14:20:25.000
Status
Closed
Created Date
2015-01-08T14:20:25.000
Update Date
2015-01-13T06:08:48.000
Closed Date
2015-01-13T06:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2467633.9989735300
Y Coordinate
6944233.3352854700
Lat Long Location
3433 W PENTAGON PKWY, DALLAS, TX, 75233
Unique Key
1143223235
14-00449135
Service Request Number: 14-00449135 • Address: ELAM RD & C F HAWN FWY, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00449135
Address
ELAM RD & C F HAWN FWY, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-04T11:45:18.000
Status
Closed
Created Date
2014-11-01T11:45:18.000
Update Date
2014-11-01T15:00:15.000
Closed Date
2014-11-01T14:57:51.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Urgent
Method Received Description
Phone
X Coordinate
2524079.9027146000
Y Coordinate
6949526.0312282600
Unique Key
1138341913
15-00163850
Service Request Number: 15-00163850 • Address: 2840 W 12TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00163850
Address
2840 W 12TH ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-06T09:20:35.000
Status
Closed
Created Date
2015-04-27T09:20:35.000
Update Date
2015-04-29T07:55:20.000
Closed Date
2015-04-29T07:55:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2470505.2944545300
Y Coordinate
6956497.8026002200
Lat Long Location
2840 W 12TH ST, DALLAS, TX, 75211
Unique Key
1153186226
15-00178997
Service Request Number: 15-00178997 • Address: 4200 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00178997
Address
4200 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-10T19:26:53.000
Status
Closed
Created Date
2015-05-04T19:26:53.000
Update Date
2015-05-12T06:52:37.000
Closed Date
2015-05-12T06:52:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2532401.2090257900
Y Coordinate
6970377.9036376800
Lat Long Location
4200 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1154178095
15-00220219
Service Request Number: 15-00220219 • Address: 458 N OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00220219
Address
458 N OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-06-30T15:45:12.000
Status
Closed
Created Date
2015-05-26T15:45:12.000
Update Date
2015-07-07T11:59:07.000
Closed Date
2015-07-07T11:59:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2474929.3353252100
Y Coordinate
6959121.3999217400
Lat Long Location
458 N OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1156820865
15-00023855
Service Request Number: 15-00023855 • Address: S MARLBOROUGH AVE & W 12TH ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
15-00023855
Address
S MARLBOROUGH AVE & W 12TH ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-05-14T16:10:45.000
Status
Closed
Created Date
2015-01-21T16:10:45.000
Update Date
2015-02-05T16:14:35.000
Closed Date
2015-02-05T16:14:34.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2475315.0536843900
Y Coordinate
6956604.6238877300
Unique Key
1144214976
15-00163946
Service Request Number: 15-00163946 • Address: 614 N TILLERY AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00163946
Address
614 N TILLERY AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-09-02T09:49:21.000
Status
Closed
Created Date
2015-04-27T09:49:21.000
Update Date
2015-05-04T12:58:33.000
Closed Date
2015-05-04T12:56:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2456073.2316210200
Y Coordinate
6959415.2305815200
Lat Long Location
614 N TILLERY AVE, DALLAS, TX, 75211
Unique Key
1153192981
15-00260705
Service Request Number: 15-00260705 • Address: 521 S MANUS DR, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00260705
Address
521 S MANUS DR, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-21T13:07:31.000
Status
Closed
Created Date
2015-06-13T13:07:31.000
Update Date
2015-07-12T15:43:10.000
Closed Date
2015-07-12T15:43:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2481541.4455446200
Y Coordinate
6952273.2775958900
Lat Long Location
521 S MANUS DR, DALLAS, TX, 75224
Unique Key
1159308147
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