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311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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Showing 50 real records
14-00486188
Service Request Number: 14-00486188 • Address: 2218 ASH GROVE WAY, DALLAS, TX • City Council District: 9
Service Request Number
14-00486188
Address
2218 ASH GROVE WAY, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-09T22:38:19.000
Status
Closed
Created Date
2014-12-03T22:38:19.000
Update Date
2014-12-09T15:50:04.000
Closed Date
2014-12-09T15:50:04.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2519927.3835521100
Y Coordinate
6982798.6937288500
Lat Long Location
2218 ASH GROVE WAY, DALLAS, TX
Unique Key
1140729458
14-00448989
Service Request Number: 14-00448989 • Address: BROWDER ST & CADIZ ST, DALLAS, 75201, DALLAS, TX • City Council District: 2
Service Request Number
14-00448989
Address
BROWDER ST & CADIZ ST, DALLAS, 75201, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-14T23:49:08.000
Status
Closed
Created Date
2014-10-31T23:49:08.000
Update Date
2014-11-14T15:47:57.000
Closed Date
2014-11-05T08:28:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492408.1265656900
Y Coordinate
6968958.8495882900
Unique Key
1138332445
14-00500507
Service Request Number: 14-00500507 • Address: N CENTRAL EXPY & WALNUT HILL LN, DALLAS, 75231, DALLAS, TX • City Council District: 13
Service Request Number
14-00500507
Address
N CENTRAL EXPY & WALNUT HILL LN, DALLAS, 75231, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-01-23T03:23:45.000
Status
Closed
Created Date
2014-12-16T03:23:45.000
Update Date
2014-12-28T10:05:50.000
Closed Date
2014-12-28T10:05:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2499541.6410355100
Y Coordinate
7007456.8217540400
Unique Key
1141637051
15-00123366
Service Request Number: 15-00123366 • Address: 5889 E UNIVERSITY BLVD, DALLAS, TX 75206 • City Council District: 14
Service Request Number
15-00123366
Address
5889 E UNIVERSITY BLVD, DALLAS, TX 75206
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-10T07:50:43.000
Status
Closed
Created Date
2015-04-03T07:50:43.000
Update Date
2015-04-08T08:28:57.000
Closed Date
2015-04-08T08:28:56.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2501008.3748860600
Y Coordinate
6994978.7643519300
Lat Long Location
5889 E UNIVERSITY BLVD, DALLAS, TX, 75206
Unique Key
1150631550
15-00010805
Service Request Number: 15-00010805 • Address: CLARK RD & W CAMP WISDOM RD, DALLAS, 75236, DALLAS, TX • City Council District: 3
Service Request Number
15-00010805
Address
CLARK RD & W CAMP WISDOM RD, DALLAS, 75236, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-20T12:30:03.000
Status
Closed
Created Date
2015-01-10T12:30:03.000
Update Date
2015-01-10T13:18:21.000
Closed Date
2015-01-10T13:18:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2447574.6029298000
Y Coordinate
6927478.9759697700
Unique Key
1143378099
15-00271989
Service Request Number: 15-00271989 • Address: 6629 CANTATA CT, DALLAS, TX • City Council District: 8
Service Request Number
15-00271989
Address
6629 CANTATA CT, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-03T11:34:04.000
Status
Duplicate (closed)
Created Date
2015-06-19T11:34:04.000
Update Date
2015-09-23T00:20:17.000
Closed Date
2015-09-23T00:20:17.000
Priority
Standard
Method Received Description
Web
X Coordinate
2491929.8454522800
Y Coordinate
6930471.6808360100
Lat Long Location
6629 CANTATA CT, DALLAS, TX
Unique Key
1160041331
15-00266030
Service Request Number: 15-00266030 • Address: 4101 W WHEATLAND RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
15-00266030
Address
4101 W WHEATLAND RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-29T16:56:20.000
Status
Closed
Created Date
2015-06-16T16:56:20.000
Update Date
2015-06-17T08:30:48.000
Closed Date
2015-06-17T08:30:48.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2464970.2952290600
Y Coordinate
6922373.5177208700
Lat Long Location
4101 W WHEATLAND RD, DALLAS, TX, 75237
Unique Key
1159650542
15-00206110
Service Request Number: 15-00206110 • Address: 2524 N ST AUGUSTINE DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00206110
Address
2524 N ST AUGUSTINE DR, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-29T10:45:25.000
Status
Closed
Created Date
2015-05-19T10:45:25.000
Update Date
2015-05-25T09:08:20.000
Closed Date
2015-05-22T16:50:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2535094.0256418000
Y Coordinate
6962619.3879375200
Lat Long Location
2524 N ST AUGUSTINE DR, DALLAS, TX, 75227
Unique Key
1155945434
14-00486154
Service Request Number: 14-00486154 • Address: 2734 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00486154
Address
2734 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-12T20:54:53.000
Status
Closed
Created Date
2014-12-03T20:54:53.000
Update Date
2014-12-05T15:40:57.000
Closed Date
2014-12-05T15:40:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2471332.5823509500
Y Coordinate
6954195.7184715100
Lat Long Location
2734 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1140727500
14-00449054
Service Request Number: 14-00449054 • Address: W LEDBETTER DR & RUGGED DR, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
14-00449054
Address
W LEDBETTER DR & RUGGED DR, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-04T09:03:30.000
Status
Closed
Created Date
2014-11-01T09:03:30.000
Update Date
2014-11-01T09:34:04.000
Closed Date
2014-11-01T09:34:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2475402.2092264600
Y Coordinate
6938411.0240788200
Unique Key
1138336812
15-00271981
Service Request Number: 15-00271981 • Address: 217 N TREGO CT, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00271981
Address
217 N TREGO CT, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-08-03T11:32:43.000
Status
Closed
Created Date
2015-06-19T11:32:43.000
Update Date
2015-07-23T14:15:31.000
Closed Date
2015-07-23T14:15:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2538284.7956469900
Y Coordinate
6947795.4737291300
Lat Long Location
217 N TREGO CT, DALLAS, TX, 75217
Unique Key
1160040919
14-00437781
Service Request Number: 14-00437781 • Address: HICKORY ST & PARK AVE, DALLAS, 75215, DALLAS, TX 75215 • City Council District: 2
Service Request Number
14-00437781
Address
HICKORY ST & PARK AVE, DALLAS, 75215, DALLAS, TX 75215
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic - Road Hump Request - STS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-11-13T09:16:26.000
Status
Closed
Created Date
2014-10-24T09:16:26.000
Update Date
2014-10-27T08:39:59.000
Closed Date
2014-10-27T08:39:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2495718.9144034800
Y Coordinate
6968016.9126044700
Unique Key
1137636473
14-00437594
Service Request Number: 14-00437594 • Address: LOCUST AVE & SUNNYVALE ST, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00437594
Address
LOCUST AVE & SUNNYVALE ST, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-31T08:32:05.000
Status
Closed
Created Date
2014-10-24T08:32:05.000
Update Date
2014-10-27T07:48:56.000
Closed Date
2014-10-27T07:48:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2497856.8446339400
Y Coordinate
6943407.5912720300
Unique Key
1137625008
14-00449046
Service Request Number: 14-00449046 • Address: NORTHAVEN RD & VALLEYDALE DR, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
14-00449046
Address
NORTHAVEN RD & VALLEYDALE DR, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-04T08:50:56.000
Status
Closed
Created Date
2014-11-01T08:50:56.000
Update Date
2014-11-01T10:10:28.000
Closed Date
2014-11-01T10:10:28.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2498861.0614765800
Y Coordinate
7015253.3253548900
Unique Key
1138336324
15-00191935
Service Request Number: 15-00191935 • Address: 2546 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00191935
Address
2546 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-14T21:10:12.000
Status
Closed
Created Date
2015-05-11T21:10:12.000
Update Date
2015-05-12T12:40:08.000
Closed Date
2015-05-12T12:40:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2472468.4137169500
Y Coordinate
6954222.9185910900
Lat Long Location
2546 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1155037504
15-00220110
Service Request Number: 15-00220110 • Address: 3115 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00220110
Address
3115 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-09T15:22:52.000
Status
Closed
Created Date
2015-05-26T15:22:52.000
Update Date
2015-05-28T10:48:45.000
Closed Date
2015-05-28T10:48:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490458.5571148600
Y Coordinate
6945261.9398891900
Lat Long Location
3115 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1156813193
14-00410804
Service Request Number: 14-00410804 • Address: HARLANDALE AVE & STELLA AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00410804
Address
HARLANDALE AVE & STELLA AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-20T10:39:33.000
Status
Closed
Created Date
2014-10-06T10:39:33.000
Update Date
2014-10-22T11:21:13.000
Closed Date
2014-10-08T09:10:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488247.9493532800
Y Coordinate
6951872.7960184700
Unique Key
1135954523
14-00449032
Service Request Number: 14-00449032 • Address: LAKE JUNE RD & N JIM MILLER RD, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00449032
Address
LAKE JUNE RD & N JIM MILLER RD, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-02T08:18:07.000
Status
Closed
Created Date
2014-11-01T08:18:07.000
Update Date
2014-11-04T10:18:37.000
Closed Date
2014-11-04T10:18:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521878.9926993200
Y Coordinate
6954855.1654172200
Unique Key
1138335227
15-00087204
Service Request Number: 15-00087204 • Address: 1500 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00087204
Address
1500 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-13T19:03:35.000
Status
Closed
Created Date
2015-03-12T19:03:35.000
Update Date
2015-03-13T11:02:40.000
Closed Date
2015-03-13T11:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2521915.4904442200
Y Coordinate
6956256.4739010600
Lat Long Location
1500 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1148390520
15-00010808
Service Request Number: 15-00010808 • Address: CLARK RD & W WHEATLAND RD, DALLAS, 75249, DALLAS, TX • City Council District: 3
Service Request Number
15-00010808
Address
CLARK RD & W WHEATLAND RD, DALLAS, 75249, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-20T12:34:14.000
Status
Closed
Created Date
2015-01-10T12:34:14.000
Update Date
2015-01-10T13:21:31.000
Closed Date
2015-01-10T13:21:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2447716.8152361000
Y Coordinate
6921923.2658661400
Unique Key
1143378312
15-00087085
Service Request Number: 15-00087085 • Address: 2161 W WHEATLAND RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00087085
Address
2161 W WHEATLAND RD, DALLAS, TX 75232
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-23T16:58:55.000
Status
Closed
Created Date
2015-03-12T16:58:55.000
Update Date
2015-03-17T09:58:37.000
Closed Date
2015-03-17T09:58:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2475655.1179240100
Y Coordinate
6922569.6481679500
Lat Long Location
2161 W WHEATLAND RD, DALLAS, TX, 75232
Unique Key
1148383511
14-00449038
Service Request Number: 14-00449038 • Address: WALNUT HILL LN & INWOOD RD, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
14-00449038
Address
WALNUT HILL LN & INWOOD RD, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-02T08:30:03.000
Status
Closed
Created Date
2014-11-01T08:30:03.000
Update Date
2014-11-01T11:25:45.000
Closed Date
2014-11-01T11:25:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2483854.6474233000
Y Coordinate
7007290.9493546900
Unique Key
1138335688
15-00010806
Service Request Number: 15-00010806 • Address: CLARK RD & RED MESA DR, DALLAS, 75249, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
15-00010806
Address
CLARK RD & RED MESA DR, DALLAS, 75249, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-20T12:32:31.000
Status
Closed
Created Date
2015-01-10T12:32:31.000
Update Date
2015-01-10T13:19:50.000
Closed Date
2015-01-10T13:19:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2447712.8082826100
Y Coordinate
6924055.5124934600
Unique Key
1143378183
15-00087171
Service Request Number: 15-00087171 • Address: 2836 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00087171
Address
2836 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-19T18:11:43.000
Status
Closed
Created Date
2015-03-12T18:11:43.000
Update Date
2015-03-23T15:48:06.000
Closed Date
2015-03-23T15:48:04.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2497720.8962305600
Y Coordinate
6946940.7718611200
Lat Long Location
2836 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1148388559
15-00236032
Service Request Number: 15-00236032 • Address: 7825 E HANOVER AVE, DALLAS, TX 75225 • City Council District: 13
Service Request Number
15-00236032
Address
7825 E HANOVER AVE, DALLAS, TX 75225
City Council District
13
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-17T09:36:06.000
Status
Closed
Created Date
2015-06-03T09:36:06.000
Update Date
2015-06-05T16:44:17.000
Closed Date
2015-06-05T16:44:16.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2498869.5484846200
Y Coordinate
6998363.4080596500
Lat Long Location
7825 E HANOVER AVE, DALLAS, TX, 75225
Unique Key
1157850894
15-00260498
Service Request Number: 15-00260498 • Address: 5718 N JIM MILLER RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
15-00260498
Address
5718 N JIM MILLER RD, DALLAS, TX 75228
City Council District
7
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-29T09:38:06.000
Status
Closed
Created Date
2015-06-13T09:38:06.000
Update Date
2015-06-15T15:15:11.000
Closed Date
2015-06-15T15:15:06.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2521629.6354727900
Y Coordinate
6976793.3817158600
Lat Long Location
5718 N JIM MILLER RD, DALLAS, TX, 75228
Unique Key
1159295498
15-00010832
Service Request Number: 15-00010832 • Address: EMORY OAK LN & WHITE ASH RD, DALLAS, 75249, DALLAS, TX 75249 • City Council District: 3
Service Request Number
15-00010832
Address
EMORY OAK LN & WHITE ASH RD, DALLAS, 75249, DALLAS, TX 75249
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-27T13:05:02.000
Status
Closed
Created Date
2015-01-10T13:05:02.000
Update Date
2015-01-16T16:10:55.000
Closed Date
2015-01-16T16:10:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2445880.1159716000
Y Coordinate
6915227.2134667700
Unique Key
1143380063
15-00272891
Service Request Number: 15-00272891 • Address: 1211 N WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00272891
Address
1211 N WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Home Repair Violation - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-17T16:13:45.000
Status
Closed
Created Date
2015-06-19T16:13:45.000
Update Date
2015-07-27T16:15:52.000
Closed Date
2015-07-27T16:15:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478577.9233775700
Y Coordinate
6963410.3484257800
Lat Long Location
1211 N WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1160096136
14-00498825
Service Request Number: 14-00498825 • Address: 1806 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00498825
Address
1806 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Police Department
Service Request Type
Illegal Parking/No Parking Zone 1 -DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-24T11:38:58.000
Status
Closed
Created Date
2014-12-14T11:38:58.000
Update Date
2014-12-19T15:19:26.000
Closed Date
2014-12-19T15:19:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2521903.5760770200
Y Coordinate
6958009.2784987300
Lat Long Location
1806 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1141528516
14-00437669
Service Request Number: 14-00437669 • Address: LAKE JUNE RD & HILLBURN DR, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00437669
Address
LAKE JUNE RD & HILLBURN DR, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-25T08:49:55.000
Status
Closed
Created Date
2014-10-24T08:49:55.000
Update Date
2014-10-24T10:15:27.000
Closed Date
2014-10-24T10:12:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2525502.2569480300
Y Coordinate
6954902.4726771700
Unique Key
1137630065
15-00048833
Service Request Number: 15-00048833 • Address: 705 E WHEATLAND RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00048833
Address
705 E WHEATLAND RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-31T13:03:30.000
Status
Closed
Created Date
2015-02-10T13:03:30.000
Update Date
2015-04-15T15:32:38.000
Closed Date
2015-04-15T15:32:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2487641.4410377800
Y Coordinate
6922777.1888069000
Lat Long Location
705 E WHEATLAND RD, DALLAS, TX, 75241
Unique Key
1145795611
15-00010878
Service Request Number: 15-00010878 • Address: SORCEY RD & COUNTY VIEW RD, DALLAS, 75104, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
15-00010878
Address
SORCEY RD & COUNTY VIEW RD, DALLAS, 75104, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-20T13:48:59.000
Status
Closed
Created Date
2015-01-10T13:48:59.000
Update Date
2015-01-10T13:51:10.000
Closed Date
2015-01-10T13:51:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2444473.8745803300
Y Coordinate
6916600.0919216600
Unique Key
1143383184
15-00206132
Service Request Number: 15-00206132 • Address: 115 S HOUSTON ST, DALLAS, TX 75202 • City Council District: 2
Service Request Number
15-00206132
Address
115 S HOUSTON ST, DALLAS, TX 75202
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-29T10:50:48.000
Status
Closed
Created Date
2015-05-19T10:50:48.000
Update Date
2015-05-21T15:59:06.000
Closed Date
2015-05-21T15:59:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488523.3013779300
Y Coordinate
6970419.7738568700
Lat Long Location
115 S HOUSTON ST, DALLAS, TX, 75202
Unique Key
1155946669
15-00113300
Service Request Number: 15-00113300 • Address: 18632 VISTA DEL SOL, DALLAS, TX 75287 • City Council District: 12
Service Request Number
15-00113300
Address
18632 VISTA DEL SOL, DALLAS, TX 75287
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-08T10:52:59.000
Status
Closed
Created Date
2015-03-30T10:52:59.000
Update Date
2015-04-06T15:58:01.000
Closed Date
2015-04-06T15:57:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479135.6226734700
Y Coordinate
7051948.4074594100
Lat Long Location
18632 VISTA, DALLAS, TX, 75287
Unique Key
1150045855
15-00010829
Service Request Number: 15-00010829 • Address: S VAN BUREN AVE & W 12TH ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
15-00010829
Address
S VAN BUREN AVE & W 12TH ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-11T12:59:43.000
Status
Closed
Created Date
2015-01-10T12:59:43.000
Update Date
2015-01-10T14:43:38.000
Closed Date
2015-01-10T14:43:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2480720.8635645100
Y Coordinate
6956646.0235586100
Unique Key
1143379831
15-00010801
Service Request Number: 15-00010801 • Address: SCYENE RD & INDIANOLA ST, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
15-00010801
Address
SCYENE RD & INDIANOLA ST, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-13T12:19:51.000
Status
Closed
Created Date
2015-01-10T12:19:51.000
Update Date
2015-01-10T13:30:55.000
Closed Date
2015-01-10T13:30:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2529142.0215133000
Y Coordinate
6965576.1225867900
Unique Key
1143377869
15-00266040
Service Request Number: 15-00266040 • Address: 2256 N PEAK ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00266040
Address
2256 N PEAK ST, DALLAS, TX 75204
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-22T16:57:37.000
Status
Duplicate (closed)
Created Date
2015-06-16T16:57:37.000
Update Date
2015-07-30T18:35:46.000
Closed Date
2015-07-30T18:35:46.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2494981.6845806000
Y Coordinate
6980085.2564061900
Lat Long Location
2256 N PEAK ST, DALLAS, TX, 75204
Unique Key
1159651110
15-00060356
Service Request Number: 15-00060356 • Address: 10726 EAST CREST LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00060356
Address
10726 EAST CREST LN, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-05-14T11:14:12.000
Status
Closed
Created Date
2015-02-19T11:14:12.000
Update Date
2015-02-27T08:39:21.000
Closed Date
2015-02-27T08:39:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2540127.1913693000
Y Coordinate
6951976.9943383300
Lat Long Location
10726 EAST CREST LN, DALLAS, TX, 75217
Unique Key
1146517882
15-00260671
Service Request Number: 15-00260671 • Address: 400 W LEDBETTER DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00260671
Address
400 W LEDBETTER DR, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-28T12:29:45.000
Status
Closed
Created Date
2015-06-13T12:29:45.000
Update Date
2015-07-02T15:04:49.000
Closed Date
2015-07-02T15:04:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482628.4119693400
Y Coordinate
6937594.8155065200
Lat Long Location
400 W LEDBETTER DR, DALLAS, TX, 75224
Unique Key
1159306002
15-00010828
Service Request Number: 15-00010828 • Address: COUNTY VIEW RD & BLUESTEM RD, DALLAS, 75249, DALLAS, TX • City Council District: 3
Service Request Number
15-00010828
Address
COUNTY VIEW RD & BLUESTEM RD, DALLAS, 75249, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-20T12:58:34.000
Status
Closed
Created Date
2015-01-10T12:58:34.000
Update Date
2015-01-10T13:37:36.000
Closed Date
2015-01-10T13:37:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2446179.3354894100
Y Coordinate
6920041.5016604900
Unique Key
1143379750
14-00410806
Service Request Number: 14-00410806 • Address: GASTON AVE & N CARROLL AVE, DALLAS, 75246, DALLAS, TX 75246 • City Council District: 2
Service Request Number
14-00410806
Address
GASTON AVE & N CARROLL AVE, DALLAS, 75246, DALLAS, TX 75246
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-24T10:40:05.000
Status
Closed
Created Date
2014-10-06T10:40:05.000
Update Date
2014-10-06T11:33:34.000
Closed Date
2014-10-06T11:33:33.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2498972.3770423400
Y Coordinate
6977142.5409358900
Unique Key
1135954730
15-00235987
Service Request Number: 15-00235987 • Address: 3415 W PENTAGON PKWY, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00235987
Address
3415 W PENTAGON PKWY, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-06T09:25:58.000
Status
Closed
Created Date
2015-06-03T09:25:58.000
Update Date
2015-06-03T21:13:48.000
Closed Date
2015-06-03T19:51:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2467778.8902330700
Y Coordinate
6944242.3292396100
Lat Long Location
3415 W PENTAGON PKWY, DALLAS, TX, 75233
Unique Key
1157848647
15-00010882
Service Request Number: 15-00010882 • Address: N STEMMONS FWY & ROYAL LN, DALLAS, 75229, DALLAS, TX • City Council District: 6
Service Request Number
15-00010882
Address
N STEMMONS FWY & ROYAL LN, DALLAS, 75229, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-02-02T13:52:41.000
Status
Closed
Created Date
2015-01-10T13:52:41.000
Update Date
2015-02-12T07:23:22.000
Closed Date
2015-02-12T07:23:22.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2460133.2056022100
Y Coordinate
7012624.2426528200
Unique Key
1143383490
15-00087138
Service Request Number: 15-00087138 • Address: 109 W MCVEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00087138
Address
109 W MCVEY AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-23T17:42:45.000
Status
Closed
Created Date
2015-03-12T17:42:45.000
Update Date
2015-03-17T12:28:36.000
Closed Date
2015-03-17T12:28:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484221.9050338300
Y Coordinate
6945227.5366338900
Lat Long Location
109 W MCVEY AVE, DALLAS, TX, 75224
Unique Key
1148386662
15-00010915
Service Request Number: 15-00010915 • Address: N PEAK ST & LAFAYETTE ST, DALLAS, 75204, DALLAS, TX • City Council District: 2
Service Request Number
15-00010915
Address
N PEAK ST & LAFAYETTE ST, DALLAS, 75204, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-13T14:30:50.000
Status
Closed
Created Date
2015-01-10T14:30:50.000
Update Date
2015-01-10T14:52:27.000
Closed Date
2015-01-10T14:52:25.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2495375.3443672200
Y Coordinate
6979666.7624082800
Unique Key
1143385951
15-00035499
Service Request Number: 15-00035499 • Address: 3446 N HALL ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
15-00035499
Address
3446 N HALL ST, DALLAS, TX 75219
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-09T11:10:03.000
Status
Duplicate (closed)
Created Date
2015-01-30T11:10:03.000
Update Date
2015-07-13T09:47:41.000
Closed Date
2015-07-13T09:47:41.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2489494.9914373300
Y Coordinate
6980960.7539593500
Lat Long Location
3446 N HALL ST, DALLAS, TX, 75219
Unique Key
1144949221
15-00271969
Service Request Number: 15-00271969 • Address: 914 W COMMERCE ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
15-00271969
Address
914 W COMMERCE ST, DALLAS, TX 75208
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-24T11:28:33.000
Status
Closed
Created Date
2015-06-19T11:28:33.000
Update Date
2015-06-24T14:17:50.000
Closed Date
2015-06-24T14:17:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479668.8233502500
Y Coordinate
6968189.8489496200
Lat Long Location
914 W COMMERCE ST, DALLAS, TX, 75208
Unique Key
1160040099
14-00463729
Service Request Number: 14-00463729 • Address: SUPERIOR ST & BURLINGTON BLVD, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
14-00463729
Address
SUPERIOR ST & BURLINGTON BLVD, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-19T16:59:06.000
Status
Closed
Created Date
2014-11-12T16:59:06.000
Update Date
2014-11-24T14:22:15.000
Closed Date
2014-11-24T14:22:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2471655.8115118300
Y Coordinate
6955156.6431966300
Unique Key
1139265100
14-00405946
Service Request Number: 14-00405946 • Address: 3000 W DAVIS ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00405946
Address
3000 W DAVIS ST, DALLAS, TX 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-09T14:55:35.000
Status
Closed
Created Date
2014-10-02T14:55:35.000
Update Date
2014-10-07T06:05:15.000
Closed Date
2014-10-07T06:05:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2469561.1862038000
Y Coordinate
6959491.9834181300
Lat Long Location
3000 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1135658137
15-00206199
Service Request Number: 15-00206199 • Address: 1221 N BECKLEY AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00206199
Address
1221 N BECKLEY AVE, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-20T11:07:43.000
Status
Closed
Created Date
2015-05-19T11:07:43.000
Update Date
2015-05-19T16:38:34.000
Closed Date
2015-05-19T02:32:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2483976.8557426600
Y Coordinate
6962842.9176137100
Lat Long Location
1221 N BECKLEY AVE, DALLAS, TX, 75203
Unique Key
1155950591
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