311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

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14-00486135
Service Request Number: 14-00486135 • Address: 11130 W RICKS CIR, DALLAS, TX 75230-3032 • City Council District: 11
Service Request Number
14-00486135
Address
11130 W RICKS CIR, DALLAS, TX 75230-3032
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-08T19:37:26.000
Status
Closed
Created Date
2014-12-03T19:37:26.000
Update Date
2014-12-04T11:23:11.000
Closed Date
2014-12-04T11:23:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2491279.1241858600
Y Coordinate
7014560.7708685000
Lat Long Location
11130 W RICKS CIR, DALLAS, TX, 75230-3032
Unique Key
1140726228
14-00448977
Service Request Number: 14-00448977 • Address: N HARWOOD ST & SAN JACINTO ST, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
14-00448977
Address
N HARWOOD ST & SAN JACINTO ST, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-07T22:02:05.000
Status
Closed
Created Date
2014-10-31T22:02:05.000
Update Date
2014-11-03T10:29:38.000
Closed Date
2014-11-03T10:29:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491422.9261755200
Y Coordinate
6973169.6581689500
Unique Key
1138331547
14-00487614
Service Request Number: 14-00487614 • Address: ROYAL LN & GREENVILLE AVE, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00487614
Address
ROYAL LN & GREENVILLE AVE, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-01-13T08:12:24.000
Status
Closed
Created Date
2014-12-05T08:12:24.000
Update Date
2014-12-15T15:39:52.000
Closed Date
2014-12-15T15:39:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2504559.1189289300
Y Coordinate
7012521.6623156700
Unique Key
1140825461
15-00010732
Service Request Number: 15-00010732 • Address: HARRY HINES BLVD & WOLF ST, DALLAS, 75201, DALLAS, TX • City Council District: 2
Service Request Number
15-00010732
Address
HARRY HINES BLVD & WOLF ST, DALLAS, 75201, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-13T09:57:40.000
Status
Closed
Created Date
2015-01-10T09:57:40.000
Update Date
2015-01-10T11:38:06.000
Closed Date
2015-01-10T11:38:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487529.1916235400
Y Coordinate
6976383.8195614100
Unique Key
1143373114
15-00260538
Service Request Number: 15-00260538 • Address: 5803 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00260538
Address
5803 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-28T10:22:23.000
Status
Closed
Created Date
2015-06-13T10:22:23.000
Update Date
2015-06-23T11:19:21.000
Closed Date
2015-06-23T11:19:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507474.2319244900
Y Coordinate
6976753.5545335700
Lat Long Location
5803 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1159298008
15-00010798
Service Request Number: 15-00010798 • Address: W RED BIRD LN & MARVIN D LOVE FWY, DALLAS, 75237, DALLAS, TX • City Council District: 3
Service Request Number
15-00010798
Address
W RED BIRD LN & MARVIN D LOVE FWY, DALLAS, 75237, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-13T12:17:32.000
Status
Closed
Created Date
2015-01-10T12:17:32.000
Update Date
2015-01-10T13:18:39.000
Closed Date
2015-01-10T13:18:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2472502.0376976900
Y Coordinate
6931053.9838864800
Unique Key
1143377697
14-00498873
Service Request Number: 14-00498873 • Address: 1818 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00498873
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-12-30T14:06:10.000
Status
Closed
Created Date
2014-12-14T14:06:10.000
Update Date
2014-12-17T09:29:40.000
Closed Date
2014-12-17T09:29:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2468344.7302753800
Y Coordinate
6966447.9500428800
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX, 75212
Unique Key
1141531656
14-00463451
Service Request Number: 14-00463451 • Address: OAK LAWN AVE & N HALL ST, DALLAS, 75219, DALLAS, TX 75219 • City Council District: 14
Service Request Number
14-00463451
Address
OAK LAWN AVE & N HALL ST, DALLAS, 75219, DALLAS, TX 75219
City Council District
14
Department
Wtr - DALLAS Water Utilities (Private)
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-12-04T15:27:10.000
Status
Closed
Created Date
2014-11-12T15:27:10.000
Update Date
2014-11-14T08:37:12.000
Closed Date
2014-11-14T08:37:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488375.4998731900
Y Coordinate
6981847.9940383200
Unique Key
1139247872
15-00220129
Service Request Number: 15-00220129 • Address: 433 S BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00220129
Address
433 S BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-29T15:27:49.000
Status
Closed
Created Date
2015-05-26T15:27:49.000
Update Date
2015-06-03T14:29:16.000
Closed Date
2015-06-03T14:29:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469158.9479820300
Y Coordinate
6956775.0306514700
Lat Long Location
433 S BARNETT AVE, DALLAS, TX, 75211
Unique Key
1156814644
15-00300523
Service Request Number: 15-00300523 • Address: 109 NORTH SHORE DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00300523
Address
109 NORTH SHORE DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-17T10:00:01.000
Status
Closed
Created Date
2015-07-06T10:00:01.000
Update Date
2015-07-20T14:46:49.000
Closed Date
2015-07-20T14:46:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484283.3704413600
Y Coordinate
6953487.5588013500
Lat Long Location
109 NORTH SHORE DR, DALLAS, TX, 75216
Unique Key
1161859897
14-00487711
Service Request Number: 14-00487711 • Address: S HAMPTON RD & W LEDBETTER DR, DALLAS, 75224, DALLAS, TX • City Council District: 3
Service Request Number
14-00487711
Address
S HAMPTON RD & W LEDBETTER DR, DALLAS, 75224, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-08T08:50:14.000
Status
Closed
Created Date
2014-12-05T08:50:14.000
Update Date
2014-12-05T09:17:34.000
Closed Date
2014-12-05T09:17:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2473881.0284944400
Y Coordinate
6938353.1462675500
Unique Key
1140832109
15-00191898
Service Request Number: 15-00191898 • Address: 3080 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00191898
Address
3080 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-14T20:10:05.000
Status
Closed
Created Date
2015-05-11T20:10:05.000
Update Date
2015-05-11T20:59:09.000
Closed Date
2015-05-11T20:57:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2473840.1084520200
Y Coordinate
6945347.8373069600
Lat Long Location
3080 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1155035118
15-00220075
Service Request Number: 15-00220075 • Address: 1522 W SANER AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00220075
Address
1522 W SANER AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-29T15:18:31.000
Status
Closed
Created Date
2015-05-26T15:18:31.000
Update Date
2015-05-29T11:25:51.000
Closed Date
2015-05-29T11:25:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2477361.7738645200
Y Coordinate
6946323.8018007100
Lat Long Location
1522 W SANER AVE, DALLAS, TX, 75224
Unique Key
1156811287
14-00487674
Service Request Number: 14-00487674 • Address: WHITE ROCK TRL & NIMROD TRL, DALLAS, 75238, DALLAS, TX • City Council District: 10
Service Request Number
14-00487674
Address
WHITE ROCK TRL & NIMROD TRL, DALLAS, 75238, DALLAS, TX
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-06T08:36:50.000
Status
Closed
Created Date
2014-12-05T08:36:50.000
Update Date
2014-12-05T09:10:44.000
Closed Date
2014-12-05T09:06:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2512898.6903054500
Y Coordinate
7003166.4693008500
Unique Key
1140829456
14-00448986
Service Request Number: 14-00448986 • Address: E LEDBETTER DR & SUNNYVALE ST, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00448986
Address
E LEDBETTER DR & SUNNYVALE ST, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-11-07T23:36:28.000
Status
Closed
Created Date
2014-10-31T23:36:28.000
Update Date
2014-10-31T23:44:37.000
Closed Date
2014-10-30T23:43:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500030.3432194700
Y Coordinate
6940031.7754681600
Unique Key
1138332231
15-00060316
Service Request Number: 15-00060316 • Address: 114 S CISCO ST, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00060316
Address
114 S CISCO ST, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-05T10:55:08.000
Status
Closed
Created Date
2015-02-19T10:55:08.000
Update Date
2015-02-23T14:36:27.000
Closed Date
2015-02-23T14:36:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2501534.1431149700
Y Coordinate
6975903.0275693300
Lat Long Location
114 S CISCO ST, DALLAS, TX, 75226
Unique Key
1146515487
15-00087121
Service Request Number: 15-00087121 • Address: 1704 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00087121
Address
1704 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-23T17:31:13.000
Status
Closed
Created Date
2015-03-12T17:31:13.000
Update Date
2015-03-17T09:30:07.000
Closed Date
2015-03-17T09:30:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491107.8413002800
Y Coordinate
6943243.5159400000
Lat Long Location
1704 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1148385626
15-00260650
Service Request Number: 15-00260650 • Address: 503 E 6TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00260650
Address
503 E 6TH ST, DALLAS, TX 75203
City Council District
1
Department
Sustainable Development and Construction Dept.
Service Request Type
Historic/Conservation District Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-09-09T12:11:57.000
Status
Closed
Created Date
2015-06-13T12:11:57.000
Update Date
2015-07-15T09:39:17.000
Closed Date
2015-07-15T09:39:17.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Web
X Coordinate
2485725.4249868900
Y Coordinate
6961338.8096404500
Lat Long Location
503 E 6TH ST, DALLAS, TX, 75203
Unique Key
1159304777
15-00260497
Service Request Number: 15-00260497 • Address: 8215 E R L THORNTON SERV N, DALLAS, TX 75228 • City Council District: 7
Service Request Number
15-00260497
Address
8215 E R L THORNTON SERV N, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-28T09:38:05.000
Status
Closed
Created Date
2015-06-13T09:38:05.000
Update Date
2015-06-18T16:22:34.000
Closed Date
2015-06-18T16:22:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2521669.4907190200
Y Coordinate
6976746.3806464000
Lat Long Location
8215 E R, DALLAS, TX, 75228
Unique Key
1159295447
14-00498838
Service Request Number: 14-00498838 • Address: 532 JOSEPHINE ST, DALLAS, TX 75246 • City Council District: 2
Service Request Number
14-00498838
Address
532 JOSEPHINE ST, DALLAS, TX 75246
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-24T12:12:25.000
Status
Closed
Created Date
2014-12-14T12:12:25.000
Update Date
2014-12-17T15:04:43.000
Closed Date
2014-12-17T15:04:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2499040.6293934900
Y Coordinate
6975575.2318295500
Lat Long Location
532 JOSEPHINE ST, DALLAS, TX, 75246
Unique Key
1141529430
14-00500467
Service Request Number: 14-00500467 • Address: MONTFORT DR & ARAPAHO RD, DALLAS, 75248, DALLAS, TX • City Council District: 11
Service Request Number
14-00500467
Address
MONTFORT DR & ARAPAHO RD, DALLAS, 75248, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-10T21:24:38.000
Status
Closed
Created Date
2014-12-15T21:24:38.000
Update Date
2015-03-11T12:23:43.000
Closed Date
2015-03-11T12:23:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2484162.5871676800
Y Coordinate
7036264.2728659100
Unique Key
1141634122
15-00191855
Service Request Number: 15-00191855 • Address: 2800 W 12TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00191855
Address
2800 W 12TH ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-20T19:17:44.000
Status
Closed
Created Date
2015-05-11T19:17:44.000
Update Date
2015-05-14T17:02:53.000
Closed Date
2015-05-14T17:02:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2470814.3347774700
Y Coordinate
6956504.5002928400
Lat Long Location
2800 W 12TH ST, DALLAS, TX, 75211
Unique Key
1155027395
15-00260502
Service Request Number: 15-00260502 • Address: 919 N EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00260502
Address
919 N EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-07T09:42:43.000
Status
Closed
Created Date
2015-06-13T09:42:43.000
Update Date
2015-06-15T08:26:22.000
Closed Date
2015-06-15T08:26:21.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2477926.2629093400
Y Coordinate
6961343.6369259900
Lat Long Location
919 N EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1159295754
15-00010758
Service Request Number: 15-00010758 • Address: 9229 DALLAS NORTH TOLLWAY, DALLAS, TX 75220 • City Council District: 13
Service Request Number
15-00010758
Address
9229 DALLAS NORTH TOLLWAY, DALLAS, TX 75220
City Council District
13
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-25T10:54:45.000
Status
Closed
Created Date
2015-01-10T10:54:45.000
Update Date
2015-01-12T19:19:03.000
Closed Date
2015-01-12T19:19:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486895.5767018100
Y Coordinate
7002303.2602499100
Lat Long Location
9229 DALLAS NORTH, DALLAS, TX, 75220
Unique Key
1143374874
15-00260610
Service Request Number: 15-00260610 • Address: 346 E WOODIN BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00260610
Address
346 E WOODIN BLVD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-14T11:28:30.000
Status
Closed
Created Date
2015-06-13T11:28:30.000
Update Date
2015-06-13T17:18:21.000
Closed Date
2015-06-13T13:52:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2485488.3746712000
Y Coordinate
6950019.5922249200
Lat Long Location
346 E WOODIN BLVD, DALLAS, TX, 75216
Unique Key
1159302307
15-00272035
Service Request Number: 15-00272035 • Address: 4136 N HALL ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
15-00272035
Address
4136 N HALL ST, DALLAS, TX 75219
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-24T11:48:40.000
Status
Closed
Created Date
2015-06-19T11:48:40.000
Update Date
2015-06-19T13:59:20.000
Closed Date
2015-06-19T13:59:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487196.7393144100
Y Coordinate
6983037.3151732000
Lat Long Location
4136 N HALL ST, DALLAS, TX, 75219
Unique Key
1160044234
15-00260523
Service Request Number: 15-00260523 • Address: 5803 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00260523
Address
5803 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-28T10:07:29.000
Status
Closed
Created Date
2015-06-13T10:07:29.000
Update Date
2015-06-23T14:25:59.000
Closed Date
2015-06-23T14:25:57.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507474.2314384000
Y Coordinate
6976753.5556877000
Lat Long Location
5803 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1159297086
15-00087172
Service Request Number: 15-00087172 • Address: 1700 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00087172
Address
1700 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-13T18:13:28.000
Status
Closed
Created Date
2015-03-12T18:13:28.000
Update Date
2015-03-13T11:14:48.000
Closed Date
2015-03-13T11:14:42.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2521902.9215609400
Y Coordinate
6957465.3220137900
Lat Long Location
1700 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1148388618
15-00048830
Service Request Number: 15-00048830 • Address: 5411 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00048830
Address
5411 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-03-25T13:02:44.000
Status
Closed
Created Date
2015-02-10T13:02:44.000
Update Date
2015-02-10T13:18:59.000
Closed Date
2015-02-10T13:18:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506476.2585910100
Y Coordinate
6975616.4389714300
Lat Long Location
5411 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1145795465
14-00487625
Service Request Number: 14-00487625 • Address: AMESBURY DR & E LOVERS LN, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
14-00487625
Address
AMESBURY DR & E LOVERS LN, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-12-12T08:17:25.000
Status
Closed
Created Date
2014-12-05T08:17:25.000
Update Date
2014-12-08T07:07:51.000
Closed Date
2014-12-08T07:07:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2501430.6279170900
Y Coordinate
6996959.3511317100
Unique Key
1140826204
15-00220015
Service Request Number: 15-00220015 • Address: 451 S MOORE ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00220015
Address
451 S MOORE ST, DALLAS, TX 75203
City Council District
4
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-08T15:12:39.000
Status
Closed
Created Date
2015-05-26T15:12:39.000
Update Date
2015-05-28T11:52:18.000
Closed Date
2015-05-28T11:52:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490083.8976658700
Y Coordinate
6958267.7550445400
Lat Long Location
451 S MOORE ST, DALLAS, TX, 75203
Unique Key
1156809044
15-00123369
Service Request Number: 15-00123369 • Address: 232 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00123369
Address
232 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-15T07:52:32.000
Status
Closed
Created Date
2015-04-03T07:52:32.000
Update Date
2015-05-18T14:34:00.000
Closed Date
2015-05-18T14:33:59.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486323.0528528700
Y Coordinate
6960011.7184122100
Lat Long Location
232 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1150631744
15-00260618
Service Request Number: 15-00260618 • Address: 5606 W AMHERST AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00260618
Address
5606 W AMHERST AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-24T11:44:24.000
Status
Closed
Created Date
2015-06-13T11:44:24.000
Update Date
2015-06-17T13:04:58.000
Closed Date
2015-06-17T13:04:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2485235.3927898400
Y Coordinate
6997099.2947068600
Lat Long Location
5606 W AMHERST AVE, DALLAS, TX, 75209
Unique Key
1159302804
15-00048875
Service Request Number: 15-00048875 • Address: 1638 E MISSOURI AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00048875
Address
1638 E MISSOURI AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-25T13:16:59.000
Status
Closed
Created Date
2015-02-10T13:16:59.000
Update Date
2015-02-18T08:31:08.000
Closed Date
2015-02-17T08:30:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491517.7002798400
Y Coordinate
6948510.7167585500
Lat Long Location
1638 E MISSOURI AVE, DALLAS, TX, 75216
Unique Key
1145797704
15-00260581
Service Request Number: 15-00260581 • Address: 325 S FITZHUGH AVE, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00260581
Address
325 S FITZHUGH AVE, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-22T11:00:55.000
Status
Closed
Created Date
2015-06-13T11:00:55.000
Update Date
2015-06-13T11:02:23.000
Closed Date
2015-06-13T11:02:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502457.8270721100
Y Coordinate
6976166.9793314400
Lat Long Location
325 S FITZHUGH AVE, DALLAS, TX, 75226
Unique Key
1159300675
15-00010934
Service Request Number: 15-00010934 • Address: ELMRIDGE DR & BIRCHWOOD DR, DALLAS, 75240, DALLAS, TX • City Council District: 11
Service Request Number
15-00010934
Address
ELMRIDGE DR & BIRCHWOOD DR, DALLAS, 75240, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-27T14:43:59.000
Status
Closed
Created Date
2015-01-10T14:43:59.000
Update Date
2015-01-13T08:55:25.000
Closed Date
2015-01-13T08:55:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495108.2417508600
Y Coordinate
7028088.6741248500
Unique Key
1143387081
14-00437577
Service Request Number: 14-00437577 • Address: LANEYVALE AVE & N MASTERS DR, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00437577
Address
LANEYVALE AVE & N MASTERS DR, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Department of Public Works
Service Request Type
Public Works - General Request - PBW
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-11-07T08:27:56.000
Status
Closed
Created Date
2014-10-24T08:27:56.000
Update Date
2014-10-24T14:31:52.000
Closed Date
2014-10-24T14:31:51.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2537878.2668652000
Y Coordinate
6952710.4950371400
Unique Key
1137624045
15-00260670
Service Request Number: 15-00260670 • Address: 1131 E PENTAGON PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00260670
Address
1131 E PENTAGON PKWY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-28T12:29:29.000
Status
Closed
Created Date
2015-06-13T12:29:29.000
Update Date
2015-06-26T11:14:08.000
Closed Date
2015-06-26T11:14:07.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488856.5494150700
Y Coordinate
6936577.6425374200
Lat Long Location
1131 E PENTAGON PKWY, DALLAS, TX, 75216
Unique Key
1159305951
15-00048848
Service Request Number: 15-00048848 • Address: 1410 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00048848
Address
1410 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Graffiti City Streets & Bridges - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-03-03T13:09:03.000
Status
Closed
Created Date
2015-02-10T13:09:03.000
Update Date
2015-02-11T14:29:59.000
Closed Date
2015-02-11T14:29:58.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2498803.3151873500
Y Coordinate
6979872.7271493100
Lat Long Location
1410 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1145796334
15-00087057
Service Request Number: 15-00087057 • Address: 2233 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00087057
Address
2233 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-15T16:48:06.000
Status
Closed
Created Date
2015-03-12T16:48:06.000
Update Date
2015-03-12T18:08:27.000
Closed Date
2015-03-12T18:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2532525.2453001700
Y Coordinate
6960926.7532319700
Lat Long Location
2233 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1148381836
15-00087185
Service Request Number: 15-00087185 • Address: 691 S MADISON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00087185
Address
691 S MADISON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-26T18:29:04.000
Status
Closed
Created Date
2015-03-12T18:29:04.000
Update Date
2015-03-17T12:21:24.000
Closed Date
2015-03-17T12:21:24.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2483014.9991100100
Y Coordinate
6956002.4981256700
Lat Long Location
691 S MADISON AVE, DALLAS, TX, 75208
Unique Key
1148389406
15-00271955
Service Request Number: 15-00271955 • Address: 226 N TREGO CT, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00271955
Address
226 N TREGO CT, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-08-03T11:20:49.000
Status
Closed
Created Date
2015-06-19T11:20:49.000
Update Date
2015-07-23T14:21:27.000
Closed Date
2015-07-23T14:21:26.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2538324.1172965800
Y Coordinate
6947843.0946049200
Lat Long Location
226 N TREGO CT, DALLAS, TX, 75217
Unique Key
1160039223
15-00206161
Service Request Number: 15-00206161 • Address: 2425 S CESAR CHAVEZ BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00206161
Address
2425 S CESAR CHAVEZ BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-01T10:57:28.000
Status
Closed
Created Date
2015-05-19T10:57:28.000
Update Date
2015-05-22T14:54:31.000
Closed Date
2015-05-22T14:54:31.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2497181.9600332400
Y Coordinate
6967174.0662918300
Lat Long Location
2425 S CESAR CHAVEZ BLVD, DALLAS, TX, 75215
Unique Key
1155948235
15-00271966
Service Request Number: 15-00271966 • Address: 223 N TREGO CT, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00271966
Address
223 N TREGO CT, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-08-03T11:27:34.000
Status
Closed
Created Date
2015-06-19T11:27:34.000
Update Date
2015-07-23T14:17:49.000
Closed Date
2015-07-23T14:17:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2538284.3911009200
Y Coordinate
6947823.7023444000
Lat Long Location
223 N TREGO CT, DALLAS, TX, 75217
Unique Key
1160039937
14-00498866
Service Request Number: 14-00498866 • Address: 3517 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 3
Service Request Number
14-00498866
Address
3517 S HAMPTON RD, DALLAS, TX 75224
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-02-20T13:37:22.000
Status
Closed
Created Date
2014-12-14T13:37:22.000
Update Date
2014-12-17T16:29:35.000
Closed Date
2014-12-17T16:29:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473820.3743302500
Y Coordinate
6941843.7211059500
Lat Long Location
3517 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1141531124
15-00010677
Service Request Number: 15-00010677 • Address: S WESTMORELAND RD & W CAMP WISDOM RD, DALLAS, 75237, DALLAS, TX • City Council District: 3
Service Request Number
15-00010677
Address
S WESTMORELAND RD & W CAMP WISDOM RD, DALLAS, 75237, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-23T09:09:17.000
Status
Closed
Created Date
2015-01-10T09:09:17.000
Update Date
2015-01-10T09:39:14.000
Closed Date
2015-01-10T09:39:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466489.4534654300
Y Coordinate
6927606.6936266700
Unique Key
1143369974
15-00272066
Service Request Number: 15-00272066 • Address: 2400 N FIELD ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
15-00272066
Address
2400 N FIELD ST, DALLAS, TX 75201
City Council District
14
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-31T11:57:16.000
Status
Closed
Created Date
2015-06-19T11:57:16.000
Update Date
2015-06-19T11:58:18.000
Closed Date
2015-06-19T11:58:17.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488718.8215682200
Y Coordinate
6974260.4627511900
Lat Long Location
2400 N FIELD ST, DALLAS, TX, 75201
Unique Key
1160046192
14-00487679
Service Request Number: 14-00487679 • Address: CHIMNEY HILL LN & ABRAMS RD, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00487679
Address
CHIMNEY HILL LN & ABRAMS RD, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-12-26T08:39:30.000
Status
Closed
Created Date
2014-12-05T08:39:30.000
Update Date
2015-01-28T06:55:27.000
Closed Date
2015-01-28T06:55:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2509943.6815689000
Y Coordinate
7020074.5436457700
Unique Key
1140829898
14-00448974
Service Request Number: 14-00448974 • Address: N HENDERSON AVE & ROSS AVE, DALLAS, 75206, DALLAS, TX • City Council District: 2
Service Request Number
14-00448974
Address
N HENDERSON AVE & ROSS AVE, DALLAS, 75206, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-07T21:51:04.000
Status
Closed
Created Date
2014-10-31T21:51:04.000
Update Date
2014-11-03T10:28:26.000
Closed Date
2014-11-03T10:28:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499270.7893928900
Y Coordinate
6981797.6141401900
Unique Key
1138331332
15-00206198
Service Request Number: 15-00206198 • Address: 138 W GROVER C WASHINGTON AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00206198
Address
138 W GROVER C WASHINGTON AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-06-24T11:07:17.000
Status
Closed
Created Date
2015-05-19T11:07:17.000
Update Date
2015-07-02T10:55:33.000
Closed Date
2015-07-02T10:55:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484037.5413119000
Y Coordinate
6948099.6693491500
Lat Long Location
138 W GROVER C WASHINGTON AVE, DALLAS, TX, 75224
Unique Key
1155950445