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311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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Showing 50 real records
15-00213322
Service Request Number: 15-00213322 • Address: 2463 E PENTAGON PKWY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00213322
Address
2463 E PENTAGON PKWY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-07T07:51:15.000
Status
Closed
Created Date
2015-05-22T07:51:15.000
Update Date
2015-06-08T16:59:27.000
Closed Date
2015-06-08T16:59:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498141.3671549300
Y Coordinate
6936227.0060108300
Lat Long Location
2463 E PENTAGON PKWY, DALLAS, TX, 75241
Unique Key
1156371419
14-00486013
Service Request Number: 14-00486013 • Address: 5934 ABRAMS RD, DALLAS, TX 75231 • City Council District: 9
Service Request Number
14-00486013
Address
5934 ABRAMS RD, DALLAS, TX 75231
City Council District
9
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-01-17T16:36:22.000
Status
Closed
Created Date
2014-12-03T16:36:22.000
Update Date
2014-12-12T14:20:40.000
Closed Date
2014-12-12T14:20:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2506301.0116564800
Y Coordinate
6999419.7541795500
Lat Long Location
5934 ABRAMS RD, DALLAS, TX, 75231
Unique Key
1140715930
14-00410650
Service Request Number: 14-00410650 • Address: S MANUS DR & S VERNON AVE, DALLAS, 75224, DALLAS, TX • City Council District: 1
Service Request Number
14-00410650
Address
S MANUS DR & S VERNON AVE, DALLAS, 75224, DALLAS, TX
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-07T09:55:09.000
Status
Closed
Created Date
2014-10-06T09:55:09.000
Update Date
2014-10-06T12:40:59.000
Closed Date
2014-10-06T12:12:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2479949.2407040700
Y Coordinate
6951473.6869675500
Unique Key
1135945498
14-00437382
Service Request Number: 14-00437382 • Address: LARIMORE LN & JESUS MARIA CT, DALLAS, 75236, DALLAS, TX 75236 • City Council District: 3
Service Request Number
14-00437382
Address
LARIMORE LN & JESUS MARIA CT, DALLAS, 75236, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-01T19:47:02.000
Status
Closed
Created Date
2014-10-23T19:47:02.000
Update Date
2014-11-04T11:42:26.000
Closed Date
2014-11-04T11:40:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2459510.1615338600
Y Coordinate
6935001.5076983200
Unique Key
1137611064
15-00035361
Service Request Number: 15-00035361 • Address: 723 S WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00035361
Address
723 S WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-10T09:53:17.000
Status
Closed
Created Date
2015-01-30T09:53:17.000
Update Date
2015-02-03T12:03:03.000
Closed Date
2015-02-03T12:03:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478320.0130944800
Y Coordinate
6955813.0857353600
Lat Long Location
723 S WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1144939623
14-00448702
Service Request Number: 14-00448702 • Address: OAKSHIRE PL & FOREST LN, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00448702
Address
OAKSHIRE PL & FOREST LN, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-01T16:08:46.000
Status
Closed
Created Date
2014-10-31T16:08:46.000
Update Date
2014-11-01T10:59:04.000
Closed Date
2014-11-01T10:58:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2513201.2386594300
Y Coordinate
7018426.2045493600
Unique Key
1138312323
14-00437398
Service Request Number: 14-00437398 • Address: EAST GRAND AVE & SAMUELL BLVD, DALLAS, 75223, DALLAS, TX • City Council District: 2
Service Request Number
14-00437398
Address
EAST GRAND AVE & SAMUELL BLVD, DALLAS, 75223, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-26T20:12:48.000
Status
Closed
Created Date
2014-10-23T20:12:48.000
Update Date
2014-10-23T21:01:37.000
Closed Date
2014-10-23T21:01:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2506795.4241304200
Y Coordinate
6975945.6927284700
Unique Key
1137611961
14-00487318
Service Request Number: 14-00487318 • Address: S MALCOLM X BLVD & GRAND AVE, DALLAS, 75215, DALLAS, TX • City Council District: 7
Service Request Number
14-00487318
Address
S MALCOLM X BLVD & GRAND AVE, DALLAS, 75215, DALLAS, TX
City Council District
7
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-12-18T16:24:37.000
Status
Closed
Created Date
2014-12-04T16:24:37.000
Update Date
2014-12-11T15:27:40.000
Closed Date
2014-12-11T15:27:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2499724.8874152900
Y Coordinate
6968057.9679349900
Unique Key
1140802849
15-00073111
Service Request Number: 15-00073111 • Address: 939 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00073111
Address
939 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-14T10:34:44.000
Status
Closed
Created Date
2015-03-03T10:34:44.000
Update Date
2015-03-25T09:42:16.000
Closed Date
2015-03-25T09:42:15.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537807.1449124100
Y Coordinate
6953060.5464383300
Lat Long Location
939 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1147337492
14-00448716
Service Request Number: 14-00448716 • Address: HATHAWAY ST & FALLS RD, DALLAS, 75220, DALLAS, TX • City Council District: 13
Service Request Number
14-00448716
Address
HATHAWAY ST & FALLS RD, DALLAS, 75220, DALLAS, TX
City Council District
13
Department
Wtr - DALLAS Water Utilities (Private)
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-20T16:12:33.000
Status
Closed
Created Date
2014-10-31T16:12:33.000
Update Date
2014-11-12T16:46:38.000
Closed Date
2014-11-05T10:54:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486941.2815500000
Y Coordinate
7006183.7637380600
Unique Key
1138313078
15-00113226
Service Request Number: 15-00113226 • Address: 3500 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 2
Service Request Number
15-00113226
Address
3500 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
2
Department
Police Department
Service Request Type
Homeless Encampment - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-29T10:34:50.000
Status
Closed
Created Date
2015-03-30T10:34:50.000
Update Date
2015-03-30T13:00:53.000
Closed Date
2015-03-30T13:00:52.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2471568.6127229500
Y Coordinate
6999065.0953242000
Lat Long Location
3500 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1150041143
14-00486139
Service Request Number: 14-00486139 • Address: 400 N COLLETT AVE, DALLAS, TX 75214 • City Council District: 14
Service Request Number
14-00486139
Address
400 N COLLETT AVE, DALLAS, TX 75214
City Council District
14
Department
Trinity Watershed Management
Service Request Type
Yard Waste - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-23T19:52:24.000
Status
Closed
Created Date
2014-12-03T19:52:24.000
Update Date
2014-12-04T15:15:02.000
Closed Date
2014-12-04T15:15:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2501829.0673361100
Y Coordinate
6977880.8204292400
Lat Long Location
400 N COLLETT AVE, DALLAS, TX, 75214
Unique Key
1140726479
15-00272847
Service Request Number: 15-00272847 • Address: 515 S MANUS DR, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00272847
Address
515 S MANUS DR, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-22T16:03:16.000
Status
Closed
Created Date
2015-06-19T16:03:16.000
Update Date
2015-06-19T18:50:37.000
Closed Date
2015-06-19T18:50:36.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481570.7465362100
Y Coordinate
6952280.2826727400
Lat Long Location
515 S MANUS DR, DALLAS, TX, 75224
Unique Key
1160093565
15-00060357
Service Request Number: 15-00060357 • Address: 1718 N PEAK ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00060357
Address
1718 N PEAK ST, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-05T11:14:43.000
Status
Closed
Created Date
2015-02-19T11:14:43.000
Update Date
2015-02-26T08:04:05.000
Closed Date
2015-02-26T08:04:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2496291.2793364200
Y Coordinate
6978793.2976188300
Lat Long Location
1718 N PEAK ST, DALLAS, TX, 75204
Unique Key
1146517954
14-00437470
Service Request Number: 14-00437470 • Address: SYLVAN AVE & W COMMERCE ST, DALLAS, 75208, DALLAS, TX • City Council District: 6
Service Request Number
14-00437470
Address
SYLVAN AVE & W COMMERCE ST, DALLAS, 75208, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-27T07:17:10.000
Status
Closed
Created Date
2014-10-24T07:17:10.000
Update Date
2014-10-24T08:00:25.000
Closed Date
2014-10-24T08:00:25.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2479893.0609841100
Y Coordinate
6968210.4925665700
Unique Key
1137616901
15-00219784
Service Request Number: 15-00219784 • Address: 3728 S CENTRAL EXPY, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00219784
Address
3728 S CENTRAL EXPY, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-27T14:34:54.000
Status
Closed
Created Date
2015-05-26T14:34:54.000
Update Date
2015-05-26T14:40:10.000
Closed Date
2015-05-26T14:40:09.000
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2500849.6123499700
Y Coordinate
6963053.7451442600
Lat Long Location
3728 S CENTRAL EXPY, DALLAS, TX, 75215
Unique Key
1156797364
15-00035331
Service Request Number: 15-00035331 • Address: 5018 WATSON DR, DALLAS, TX • City Council District: 8
Service Request Number
15-00035331
Address
5018 WATSON DR, DALLAS, TX
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-02-04T09:38:36.000
Status
Closed
Created Date
2015-01-30T09:38:36.000
Update Date
2015-02-06T08:26:24.000
Closed Date
2015-02-06T08:26:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2498882.5000566100
Y Coordinate
6938158.8417097600
Lat Long Location
5018 WATSON DR, DALLAS, TX
Unique Key
1144937761
15-00060368
Service Request Number: 15-00060368 • Address: 6800 S WESTMORELAND RD, DALLAS, TX 75237 • City Council District: 3
Service Request Number
15-00060368
Address
6800 S WESTMORELAND RD, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-30T11:18:38.000
Status
Closed
Created Date
2015-02-19T11:18:38.000
Update Date
2015-02-19T11:20:27.000
Closed Date
2015-02-19T11:20:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466527.6454323300
Y Coordinate
6929062.5852204300
Lat Long Location
6800 S WESTMORELAND RD, DALLAS, TX, 75237
Unique Key
1146518547
15-00035386
Service Request Number: 15-00035386 • Address: 5560 E R L THORNTON FWY, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00035386
Address
5560 E R L THORNTON FWY, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-02-06T10:06:07.000
Status
Closed
Created Date
2015-01-30T10:06:07.000
Update Date
2015-02-06T08:27:03.000
Closed Date
2015-02-06T08:27:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2507157.7061666100
Y Coordinate
6975284.8077097800
Lat Long Location
5560 E R L THORNTON FWY, DALLAS, TX, 75223
Unique Key
1144941192
14-00424587
Service Request Number: 14-00424587 • Address: W WHEATLAND RD & S HAMPTON RD, DALLAS, 75237, DALLAS, TX • City Council District: 8
Service Request Number
14-00424587
Address
W WHEATLAND RD & S HAMPTON RD, DALLAS, 75237, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-19T10:03:51.000
Status
Closed
Created Date
2014-10-15T10:03:51.000
Update Date
2014-10-30T15:48:01.000
Closed Date
2014-10-30T15:47:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2474128.4100442900
Y Coordinate
6922519.6748537100
Unique Key
1136813238
15-00219744
Service Request Number: 15-00219744 • Address: 812 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00219744
Address
812 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Sustainable Development and Construction Dept.
Service Request Type
Tree Removal - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-09T14:25:31.000
Status
Closed
Created Date
2015-05-26T14:25:31.000
Update Date
2015-05-27T15:01:50.000
Closed Date
2015-05-27T15:01:49.000
Priority
Standard
Method Received Description
Web
X Coordinate
2486274.2783734700
Y Coordinate
6962672.0569768900
Lat Long Location
812 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1156794452
14-00437460
Service Request Number: 14-00437460 • Address: SYLVAN AVE & DALLAS FT WORTH TPKE, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00437460
Address
SYLVAN AVE & DALLAS FT WORTH TPKE, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-23T06:54:28.000
Status
Closed
Created Date
2014-10-24T06:54:28.000
Update Date
2014-10-29T12:26:10.000
Closed Date
2014-10-29T12:22:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2480069.3988233800
Y Coordinate
6966139.9046632500
Unique Key
1137616138
15-00035488
Service Request Number: 15-00035488 • Address: 2509 ENGLE AVE, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00035488
Address
2509 ENGLE AVE, DALLAS, TX 75233
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-09T11:04:09.000
Status
Closed
Created Date
2015-01-30T11:04:09.000
Update Date
2015-01-30T15:08:53.000
Closed Date
2015-01-30T15:00:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2472989.6380339000
Y Coordinate
6948303.4725728300
Lat Long Location
2509 ENGLE AVE, DALLAS, TX, 75233
Unique Key
1144948306
14-00437476
Service Request Number: 14-00437476 • Address: S BECKLEY AVE & S R L THORNTON FWY, DALLAS, 75203, DALLAS, TX • City Council District: 1
Service Request Number
14-00437476
Address
S BECKLEY AVE & S R L THORNTON FWY, DALLAS, 75203, DALLAS, TX
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-25T07:35:48.000
Status
Closed
Created Date
2014-10-24T07:35:48.000
Update Date
2014-10-24T09:52:04.000
Closed Date
2014-10-24T09:33:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2484155.5607856500
Y Coordinate
6956199.1014199800
Unique Key
1137617438
15-00022862
Service Request Number: 15-00022862 • Address: 300 N ROSEMONT AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00022862
Address
300 N ROSEMONT AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-30T08:58:32.000
Status
Closed
Created Date
2015-01-21T08:58:32.000
Update Date
2015-01-23T11:53:37.000
Closed Date
2015-01-23T11:53:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476455.5190569000
Y Coordinate
6958835.1928139700
Lat Long Location
300 N ROSEMONT AVE, DALLAS, TX, 75208
Unique Key
1144151273
15-00113254
Service Request Number: 15-00113254 • Address: 707 N RIVERFRONT BLVD, DALLAS, TX 75207 • City Council District: 6
Service Request Number
15-00113254
Address
707 N RIVERFRONT BLVD, DALLAS, TX 75207
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-05T10:40:24.000
Status
Duplicate (closed)
Created Date
2015-03-30T10:40:24.000
Update Date
2015-04-01T12:53:50.000
Closed Date
2015-04-01T12:53:50.000
Priority
Standard
Method Received Description
Web
X Coordinate
2486194.5786393900
Y Coordinate
6971968.7348916700
Lat Long Location
707 N RIVERFRONT BLVD, DALLAS, TX, 75207
Unique Key
1150042956
14-00437465
Service Request Number: 14-00437465 • Address: W NORTHWEST HWY & MIDWAY RD, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
14-00437465
Address
W NORTHWEST HWY & MIDWAY RD, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-11-07T07:12:44.000
Status
Closed
Created Date
2014-10-24T07:12:44.000
Update Date
2014-11-10T13:44:13.000
Closed Date
2014-10-24T15:51:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479267.2561566900
Y Coordinate
7001252.7265240600
Unique Key
1137616565
15-00244614
Service Request Number: 15-00244614 • Address: 1434 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00244614
Address
1434 N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-13T17:39:57.000
Status
Closed
Created Date
2015-06-05T17:39:57.000
Update Date
2015-10-15T15:03:00.000
Closed Date
2015-10-15T15:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2496501.1086985800
Y Coordinate
6977590.9387702200
Lat Long Location
1434 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1158332324
14-00463157
Service Request Number: 14-00463157 • Address: N HALL ST & REAGAN ST, DALLAS, 75219, DALLAS, TX 75219 • City Council District: 14
Service Request Number
14-00463157
Address
N HALL ST & REAGAN ST, DALLAS, 75219, DALLAS, TX 75219
City Council District
14
Department
Wtr - DALLAS Water Utilities (Private)
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-12-04T13:56:55.000
Status
Closed
Created Date
2014-11-12T13:56:55.000
Update Date
2014-11-14T08:38:34.000
Closed Date
2014-11-14T08:38:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488024.3185951200
Y Coordinate
6982193.3234830100
Unique Key
1139230304
14-00410524
Service Request Number: 14-00410524 • Address: LEMMON AVE & MCKINNEY AVE, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
14-00410524
Address
LEMMON AVE & MCKINNEY AVE, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Department of Public Works
Service Request Type
Public Works - General Request - PBW
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-10-20T09:24:16.000
Status
Closed
Created Date
2014-10-06T09:24:16.000
Update Date
2014-10-10T14:28:22.000
Closed Date
2014-10-10T14:28:21.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2491286.2526222600
Y Coordinate
6980349.1646694100
Unique Key
1135938452
14-00437455
Service Request Number: 14-00437455 • Address: CEDAR SPRINGS RD & WYCLIFF AVE, DALLAS, 75219, DALLAS, TX • City Council District: 14
Service Request Number
14-00437455
Address
CEDAR SPRINGS RD & WYCLIFF AVE, DALLAS, 75219, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-31T05:02:42.000
Status
Closed
Created Date
2014-10-24T05:02:42.000
Update Date
2014-10-24T11:06:19.000
Closed Date
2014-10-24T11:06:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486165.9984042200
Y Coordinate
6983192.4693430800
Unique Key
1137615533
15-00035389
Service Request Number: 15-00035389 • Address: 1657 N PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00035389
Address
1657 N PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-10T10:06:34.000
Status
Closed
Created Date
2015-01-30T10:06:34.000
Update Date
2015-02-03T11:13:45.000
Closed Date
2015-02-03T11:13:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2532448.8072492400
Y Coordinate
6957164.7105020000
Lat Long Location
1657 N PRAIRIE CREEK RD, DALLAS, TX, 75217
Unique Key
1144941370
15-00048763
Service Request Number: 15-00048763 • Address: 716 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00048763
Address
716 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-03-25T12:35:42.000
Status
Closed
Created Date
2015-02-10T12:35:42.000
Update Date
2015-02-12T14:42:18.000
Closed Date
2015-02-12T14:42:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2475710.1943207500
Y Coordinate
6955824.1856667800
Lat Long Location
716 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1145791779
15-00060349
Service Request Number: 15-00060349 • Address: 8061 N RENO CT, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00060349
Address
8061 N RENO CT, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-22T11:10:54.000
Status
Closed
Created Date
2015-02-19T11:10:54.000
Update Date
2015-02-19T12:15:47.000
Closed Date
2015-02-19T12:15:47.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2526716.9754899200
Y Coordinate
6955704.5790949000
Lat Long Location
8061 N RENO CT, DALLAS, TX, 75217
Unique Key
1146517490
15-00205984
Service Request Number: 15-00205984 • Address: 2800 N HAMPTON RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00205984
Address
2800 N HAMPTON RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-20T10:17:49.000
Status
Closed
Created Date
2015-05-19T10:17:49.000
Update Date
2015-05-19T19:28:05.000
Closed Date
2015-05-19T14:43:00.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2473617.5497008900
Y Coordinate
6969517.4020874600
Lat Long Location
2800 N HAMPTON RD, DALLAS, TX, 75212
Unique Key
1155937928
14-00487395
Service Request Number: 14-00487395 • Address: LEMMON AVE & WELBORN ST, DALLAS, 75219, DALLAS, TX • City Council District: 14
Service Request Number
14-00487395
Address
LEMMON AVE & WELBORN ST, DALLAS, 75219, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-12-11T17:10:52.000
Status
Closed
Created Date
2014-12-04T17:10:52.000
Update Date
2014-12-05T11:19:50.000
Closed Date
2014-12-05T11:19:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2489362.6163511600
Y Coordinate
6982207.8561502000
Unique Key
1140808010
14-00424555
Service Request Number: 14-00424555 • Address: MODLIN ST & HEALEY DR, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
14-00424555
Address
MODLIN ST & HEALEY DR, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-22T09:56:50.000
Status
Closed
Created Date
2014-10-15T09:56:50.000
Update Date
2014-10-16T14:07:01.000
Closed Date
2014-10-16T14:07:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2533325.0763610400
Y Coordinate
6987580.2439231700
Unique Key
1136811478
15-00271930
Service Request Number: 15-00271930 • Address: 217 N TREGO CT, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00271930
Address
217 N TREGO CT, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Life Hazard - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-26T11:09:40.000
Status
Closed
Created Date
2015-06-19T11:09:40.000
Update Date
2015-06-23T08:20:45.000
Closed Date
2015-06-23T08:20:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2538284.7956469900
Y Coordinate
6947795.4737291300
Lat Long Location
217 N TREGO CT, DALLAS, TX, 75217
Unique Key
1160037262
15-00272861
Service Request Number: 15-00272861 • Address: 3105 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00272861
Address
3105 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-03T16:08:24.000
Status
Closed
Created Date
2015-06-19T16:08:24.000
Update Date
2015-08-06T08:18:11.000
Closed Date
2015-08-06T08:18:09.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499436.2206533700
Y Coordinate
6947912.1818347300
Lat Long Location
3105 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1160094548
15-00035435
Service Request Number: 15-00035435 • Address: 3200 S LEDBETTER DR, DALLAS, TX 75236 • City Council District: 3
Service Request Number
15-00035435
Address
3200 S LEDBETTER DR, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-02T10:31:51.000
Status
Closed
Created Date
2015-01-30T10:31:51.000
Update Date
2015-01-30T11:22:37.000
Closed Date
2015-01-30T11:22:33.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Urgent
Method Received Description
Phone
X Coordinate
2452739.7214787000
Y Coordinate
6943411.6211846600
Lat Long Location
3200 S LEDBETTER DR, DALLAS, TX, 75236
Unique Key
1144944726
14-00487479
Service Request Number: 14-00487479 • Address: E OVERTON RD & GARRISON ST, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00487479
Address
E OVERTON RD & GARRISON ST, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-11T19:33:37.000
Status
Closed
Created Date
2014-12-04T19:33:37.000
Update Date
2014-12-04T19:35:30.000
Closed Date
2014-12-04T19:35:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494072.3572319700
Y Coordinate
6944924.0223835000
Unique Key
1140816095
15-00048699
Service Request Number: 15-00048699 • Address: 1606 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00048699
Address
1606 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-04T12:08:48.000
Status
Closed
Created Date
2015-02-10T12:08:48.000
Update Date
2015-02-17T20:35:10.000
Closed Date
2015-02-12T20:34:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527215.1300352400
Y Coordinate
6956978.1670914100
Lat Long Location
1606 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1145788398
14-00486096
Service Request Number: 14-00486096 • Address: 13447 N CENTRAL EXPY, DALLAS, TX 75243 • City Council District: 11
Service Request Number
14-00486096
Address
13447 N CENTRAL EXPY, DALLAS, TX 75243
City Council District
11
Department
Police Department
Service Request Type
Blocked Fire Hydrant - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-13T18:17:25.000
Status
Closed
Created Date
2014-12-03T18:17:25.000
Update Date
2014-12-08T16:55:11.000
Closed Date
2014-12-08T16:55:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2503109.3252426200
Y Coordinate
7026061.1580892500
Lat Long Location
13447 N CENTRAL EXPY, DALLAS, TX, 75243
Unique Key
1140721389
15-00035215
Service Request Number: 15-00035215 • Address: 917 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00035215
Address
917 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-06T08:40:03.000
Status
Closed
Created Date
2015-01-30T08:40:03.000
Update Date
2015-02-03T13:12:20.000
Closed Date
2015-02-03T13:12:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2475672.5113467900
Y Coordinate
6955025.4337482100
Lat Long Location
917 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1144929096
15-00010633
Service Request Number: 15-00010633 • Address: MILITARY PKWY & N JIM MILLER RD, DALLAS, 75227, DALLAS, TX • City Council District: 5
Service Request Number
15-00010633
Address
MILITARY PKWY & N JIM MILLER RD, DALLAS, 75227, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-22T08:07:35.000
Status
Closed
Created Date
2015-01-10T08:07:35.000
Update Date
2015-01-14T08:48:03.000
Closed Date
2015-01-14T08:48:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2521660.8479873300
Y Coordinate
6968767.7404075300
Unique Key
1143366913
15-00035313
Service Request Number: 15-00035313 • Address: 11758 N CENTRAL EXPY, DALLAS, TX 75243 • City Council District: 11
Service Request Number
15-00035313
Address
11758 N CENTRAL EXPY, DALLAS, TX 75243
City Council District
11
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-13T09:29:22.000
Status
Closed
Created Date
2015-01-30T09:29:22.000
Update Date
2015-01-30T12:09:17.000
Closed Date
2015-01-30T12:09:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2499771.6940613800
Y Coordinate
7017921.5319989200
Lat Long Location
11758 N CENTRAL EXPY, DALLAS, TX, 75243
Unique Key
1144936477
14-00487458
Service Request Number: 14-00487458 • Address: FRANKFORD RD & MIDWAY RD, DALLAS, 75287, DALLAS, TX • City Council District: 12
Service Request Number
14-00487458
Address
FRANKFORD RD & MIDWAY RD, DALLAS, 75287, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-12-11T18:29:48.000
Status
Closed
Created Date
2014-12-04T18:29:48.000
Update Date
2014-12-05T11:23:03.000
Closed Date
2014-12-05T11:23:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476189.1962340200
Y Coordinate
7049780.8029244700
Unique Key
1140812398
14-00410660
Service Request Number: 14-00410660 • Address: WALNUT HILL LN & WINEDALE DR, DALLAS, 75231, DALLAS, TX • City Council District: 10
Service Request Number
14-00410660
Address
WALNUT HILL LN & WINEDALE DR, DALLAS, 75231, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-13T09:57:31.000
Status
Closed
Created Date
2014-10-06T09:57:31.000
Update Date
2014-10-08T09:54:19.000
Closed Date
2014-10-08T09:54:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2509197.4450439400
Y Coordinate
7007611.1877773700
Unique Key
1135946092
15-00205980
Service Request Number: 15-00205980 • Address: 3318 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00205980
Address
3318 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-22T10:16:15.000
Status
Closed
Created Date
2015-05-19T10:16:15.000
Update Date
2015-05-20T10:55:43.000
Closed Date
2015-05-20T10:55:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486920.5359620600
Y Coordinate
6943290.9183355800
Lat Long Location
3318 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1155937687
15-00035490
Service Request Number: 15-00035490 • Address: 1019 N CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00035490
Address
1019 N CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-10T11:04:51.000
Status
Closed
Created Date
2015-01-30T11:04:51.000
Update Date
2015-02-03T12:04:06.000
Closed Date
2015-02-03T12:04:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478304.3379139500
Y Coordinate
6961918.2298808600
Lat Long Location
1019 N CLINTON AVE, DALLAS, TX, 75208
Unique Key
1144948567
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