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311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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14-00437325
Service Request Number: 14-00437325 • Address: WHITEHURST DR & AUDELIA RD, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00437325
Address
WHITEHURST DR & AUDELIA RD, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-11-22T18:16:40.000
Status
Closed
Created Date
2014-10-23T18:16:40.000
Update Date
2014-10-29T10:01:25.000
Closed Date
2014-10-29T10:01:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2515068.0866175300
Y Coordinate
7014498.5358451600
Unique Key
1137604342
14-00410536
Service Request Number: 14-00410536 • Address: MURDOCK RD & ELKTON CIR, DALLAS, 75217, DALLAS, TX • City Council District: 8
Service Request Number
14-00410536
Address
MURDOCK RD & ELKTON CIR, DALLAS, 75217, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-10T09:26:56.000
Status
Closed
Created Date
2014-10-06T09:26:56.000
Update Date
2014-10-25T16:35:35.000
Closed Date
2014-10-25T16:35:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2527343.6593343400
Y Coordinate
6946470.9577030100
Unique Key
1135939184
15-00137788
Service Request Number: 15-00137788 • Address: 3038 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00137788
Address
3038 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-22T17:19:20.000
Status
Closed
Created Date
2015-04-10T17:19:20.000
Update Date
2015-05-28T14:59:54.000
Closed Date
2015-05-28T14:59:54.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489947.0937095300
Y Coordinate
6945512.1599303500
Lat Long Location
3038 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1151523669
15-00086686
Service Request Number: 15-00086686 • Address: 10222 N WALTON WALKER BLVD, DALLAS, TX 75220 • City Council District: 6
Service Request Number
15-00086686
Address
10222 N WALTON WALKER BLVD, DALLAS, TX 75220
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-13T15:16:18.000
Status
Closed
Created Date
2015-03-12T15:16:18.000
Update Date
2015-03-13T12:40:28.000
Closed Date
2015-03-13T12:40:24.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2459255.6789295600
Y Coordinate
6999920.0709886300
Lat Long Location
10222 N WALTON WALKER BLVD, DALLAS, TX, 75220
Unique Key
1148361477
14-00498787
Service Request Number: 14-00498787 • Address: 9221 CLEARHURST DR, DALLAS, TX • City Council District: 10
Service Request Number
14-00498787
Address
9221 CLEARHURST DR, DALLAS, TX
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-18T09:20:40.000
Status
Closed
Created Date
2014-12-14T09:20:40.000
Update Date
2014-12-15T15:03:35.000
Closed Date
2014-12-15T15:03:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2512542.9875828700
Y Coordinate
7004337.2234479100
Lat Long Location
9221 CLEARHURST DR, DALLAS, TX
Unique Key
1141526179
15-00152672
Service Request Number: 15-00152672 • Address: 3501 N BUCKNER BLVD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
15-00152672
Address
3501 N BUCKNER BLVD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-23T13:39:19.000
Status
Closed
Created Date
2015-04-20T13:39:19.000
Update Date
2015-04-24T09:38:13.000
Closed Date
2015-04-24T09:38:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2526845.3201920500
Y Coordinate
6980222.6781351600
Lat Long Location
3501 N BUCKNER BLVD, DALLAS, TX, 75228
Unique Key
1152465843
14-00498650
Service Request Number: 14-00498650 • Address: 4300 W DAVIS ST, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00498650
Address
4300 W DAVIS ST, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-14T16:05:50.000
Status
Closed
Created Date
2014-12-13T16:05:50.000
Update Date
2014-12-13T16:41:07.000
Closed Date
2014-12-13T16:41:06.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2463453.1862129600
Y Coordinate
6959431.0138426900
Lat Long Location
4300 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1141516749
15-00060281
Service Request Number: 15-00060281 • Address: 3415 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00060281
Address
3415 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-26T10:34:53.000
Status
Closed
Created Date
2015-02-19T10:34:53.000
Update Date
2015-02-24T12:26:43.000
Closed Date
2015-02-24T12:26:43.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2467791.2466791800
Y Coordinate
6956760.3711555400
Lat Long Location
3415 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1146513090
14-00500354
Service Request Number: 14-00500354 • Address: CRYSTAL LAKE BLVD & DAN MORTON DR, DALLAS, 75236, DALLAS, TX • City Council District: 3
Service Request Number
14-00500354
Address
CRYSTAL LAKE BLVD & DAN MORTON DR, DALLAS, 75236, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-24T17:10:09.000
Status
Closed
Created Date
2014-12-15T17:10:09.000
Update Date
2014-12-16T07:22:29.000
Closed Date
2014-12-16T07:22:28.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2455707.5653054800
Y Coordinate
6940044.3640156100
Unique Key
1141624780
15-00086897
Service Request Number: 15-00086897 • Address: 3100 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00086897
Address
3100 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-17T16:13:18.000
Status
Closed
Created Date
2015-03-12T16:13:18.000
Update Date
2015-03-16T10:09:48.000
Closed Date
2015-03-16T10:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Priority
Method Received Description
E-Mail
X Coordinate
2495691.8136027000
Y Coordinate
6952166.3466414600
Lat Long Location
3100 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1148374282
15-00022971
Service Request Number: 15-00022971 • Address: 600 W LAWSON RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00022971
Address
600 W LAWSON RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-28T09:28:28.000
Status
Closed
Created Date
2015-01-21T09:28:28.000
Update Date
2015-01-21T09:33:41.000
Closed Date
2015-01-21T09:33:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2558590.5768437300
Y Coordinate
6940520.9818220000
Lat Long Location
600 W LAWSON RD, DALLAS, TX, 75253
Unique Key
1144158356
15-00112775
Service Request Number: 15-00112775 • Address: 114 W OHIO AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00112775
Address
114 W OHIO AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-11T08:32:14.000
Status
Closed
Created Date
2015-03-30T08:32:14.000
Update Date
2015-05-14T11:01:54.000
Closed Date
2015-05-14T11:01:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484059.8035852600
Y Coordinate
6948791.0744924400
Lat Long Location
114 W OHIO AVE, DALLAS, TX, 75224
Unique Key
1150011125
14-00498761
Service Request Number: 14-00498761 • Address: 17811 VAIL ST 6 1 01, DALLAS, TX 75287 • Department: Code Compliance District Group
Service Request Number
14-00498761
Address
17811 VAIL ST 6 1 01, DALLAS, TX 75287
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-01-28T00:20:37.000
Status
Closed
Created Date
2014-12-14T00:20:37.000
Update Date
2014-12-15T08:30:35.000
Closed Date
2014-12-15T08:30:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2474997.2486935100
Y Coordinate
7047115.4478627900
Lat Long Location
17811 VAIL ST, DALLAS, TX, 75287
Unique Key
1141524315
14-00474479
Service Request Number: 14-00474479 • Address: DALLAS NORTH TOLLWAY & ROYAL LN, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
14-00474479
Address
DALLAS NORTH TOLLWAY & ROYAL LN, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-28T07:38:09.000
Status
Closed
Created Date
2014-11-21T07:38:09.000
Update Date
2014-11-24T07:34:36.000
Closed Date
2014-11-24T07:34:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487412.9834100600
Y Coordinate
7012692.6611180100
Unique Key
1139950629
15-00086841
Service Request Number: 15-00086841 • Address: 2306 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00086841
Address
2306 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-23T16:00:16.000
Status
Closed
Created Date
2015-03-12T16:00:16.000
Update Date
2015-03-17T12:00:09.000
Closed Date
2015-03-17T12:00:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495365.7544622600
Y Coordinate
6980795.3252999200
Lat Long Location
2306 N CARROLL AVE, DALLAS, TX, 75204
Unique Key
1148371013
14-00498726
Service Request Number: 14-00498726 • Address: 2804 S COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00498726
Address
2804 S COCKRELL HILL RD, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-14T19:23:06.000
Status
Closed
Created Date
2014-12-13T19:23:06.000
Update Date
2014-12-14T12:51:22.000
Closed Date
2014-12-14T10:56:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2463266.1190927000
Y Coordinate
6945951.5724814900
Lat Long Location
2804 S COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1141522001
15-00073101
Service Request Number: 15-00073101 • Address: 2200 N FIELD ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
15-00073101
Address
2200 N FIELD ST, DALLAS, TX 75202
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-08T10:30:25.000
Status
Closed
Created Date
2015-03-03T10:30:25.000
Update Date
2015-03-10T05:59:49.000
Closed Date
2015-03-10T05:59:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2489095.2582858000
Y Coordinate
6973592.1710057100
Lat Long Location
2200 N FIELD ST, DALLAS, TX, 75202
Unique Key
1147336783
15-00137886
Service Request Number: 15-00137886 • Address: 11288 E LAKE HIGHLANDS DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00137886
Address
11288 E LAKE HIGHLANDS DR, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-22T19:46:01.000
Status
Closed
Created Date
2015-04-10T19:46:01.000
Update Date
2015-05-21T08:39:05.000
Closed Date
2015-05-21T08:39:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2521027.1203256000
Y Coordinate
7001739.8674904500
Lat Long Location
11288 E LAKE HIGHLANDS DR, DALLAS, TX, 75218
Unique Key
1151532550
15-00073113
Service Request Number: 15-00073113 • Address: 2015 E 11TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00073113
Address
2015 E 11TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-06T10:36:36.000
Status
Closed
Created Date
2015-03-03T10:36:36.000
Update Date
2015-03-03T12:19:17.000
Closed Date
2015-03-03T12:19:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2492632.2095302700
Y Coordinate
6958746.0347471400
Lat Long Location
2015 E 11TH ST, DALLAS, TX, 75203
Unique Key
1147337648
15-00191721
Service Request Number: 15-00191721 • Address: 511 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00191721
Address
511 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-05T17:19:55.000
Status
Closed
Created Date
2015-05-11T17:19:55.000
Update Date
2015-06-04T13:33:09.000
Closed Date
2015-05-14T10:42:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2476044.2867964600
Y Coordinate
6956570.6910639800
Lat Long Location
511 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1155018781
14-00514014
Service Request Number: 14-00514014 • Address: N MASTERS DR & LAKE JUNE RD, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00514014
Address
N MASTERS DR & LAKE JUNE RD, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Wtr - DALLAS Water Utilities (Private)
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-21T06:24:09.000
Status
Closed
Created Date
2014-12-30T06:24:09.000
Update Date
2014-12-30T16:42:19.000
Closed Date
2014-12-30T16:42:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2537800.7158705800
Y Coordinate
6954997.3295954400
Unique Key
1142508545
15-00035203
Service Request Number: 15-00035203 • Address: 300 N VERNON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00035203
Address
300 N VERNON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-02-06T08:32:34.000
Status
Closed
Created Date
2015-01-30T08:32:34.000
Update Date
2015-01-30T10:24:22.000
Closed Date
2015-01-30T10:24:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2480154.6815433100
Y Coordinate
6958852.3662775600
Lat Long Location
300 N VERNON AVE, DALLAS, TX, 75208
Unique Key
1144928311
15-00191742
Service Request Number: 15-00191742 • Address: 1322 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00191742
Address
1322 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-18T17:27:36.000
Status
Closed
Created Date
2015-05-11T17:27:36.000
Update Date
2015-05-12T09:05:51.000
Closed Date
2015-05-12T09:05:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2555070.4821919700
Y Coordinate
6936919.6777442200
Lat Long Location
1322 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1155020004
15-00086916
Service Request Number: 15-00086916 • Address: 2550 W RED BIRD LN, DALLAS, TX 75237 • City Council District: 3
Service Request Number
15-00086916
Address
2550 W RED BIRD LN, DALLAS, TX 75237
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-17T16:17:11.000
Status
Closed
Created Date
2015-03-12T16:17:11.000
Update Date
2015-03-20T15:17:32.000
Closed Date
2015-03-20T15:15:00.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2473140.0181029300
Y Coordinate
6931024.4894290500
Lat Long Location
2550 W RED BIRD LN, DALLAS, TX, 75237
Unique Key
1148375259
15-00274766
Service Request Number: 15-00274766 • Address: 2208 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00274766
Address
2208 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-04T08:28:25.000
Status
Closed
Created Date
2015-06-22T08:28:25.000
Update Date
2015-07-21T13:40:36.000
Closed Date
2015-07-21T13:40:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2474392.2435056300
Y Coordinate
6954153.7217935100
Lat Long Location
2208 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1160222721
15-00137770
Service Request Number: 15-00137770 • Address: 3214 E PERRYTON DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00137770
Address
3214 E PERRYTON DR, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Prohibited Rooster - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-22T17:00:25.000
Status
Closed
Created Date
2015-04-10T17:00:25.000
Update Date
2015-04-14T09:10:46.000
Closed Date
2015-04-14T09:10:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2477473.2469876200
Y Coordinate
6945623.5948534100
Lat Long Location
3214 E PERRYTON DR, DALLAS, TX, 75224
Unique Key
1151522413
15-00191794
Service Request Number: 15-00191794 • Address: 1000 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00191794
Address
1000 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-12T18:12:31.000
Status
Closed
Created Date
2015-05-11T18:12:31.000
Update Date
2015-05-12T08:25:33.000
Closed Date
2015-05-12T08:25:32.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2488040.3460685900
Y Coordinate
6943904.8237211000
Lat Long Location
1000 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1155023258
15-00137615
Service Request Number: 15-00137615 • Address: 812 S GLASGOW DR, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00137615
Address
812 S GLASGOW DR, DALLAS, TX 75223
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-21T16:15:40.000
Status
Closed
Created Date
2015-04-10T16:15:40.000
Update Date
2015-04-15T15:22:36.000
Closed Date
2015-04-15T15:22:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2507436.2201175100
Y Coordinate
6978771.7640966300
Lat Long Location
812 S GLASGOW DR, DALLAS, TX, 75223
Unique Key
1151512939
15-00112934
Service Request Number: 15-00112934 • Address: 2835 W 9TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00112934
Address
2835 W 9TH ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-13T09:17:55.000
Status
Closed
Created Date
2015-03-30T09:17:55.000
Update Date
2015-04-01T16:04:14.000
Closed Date
2015-04-01T16:04:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2470633.5879637000
Y Coordinate
6958463.4399413000
Lat Long Location
2835 W 9TH ST, DALLAS, TX, 75211
Unique Key
1150021522
15-00274627
Service Request Number: 15-00274627 • Address: 3038 AIRHAVEN ST, DALLAS, TX • City Council District: 13
Service Request Number
15-00274627
Address
3038 AIRHAVEN ST, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-04T07:29:33.000
Status
Duplicate (closed)
Created Date
2015-06-22T07:29:33.000
Update Date
2015-09-24T14:53:37.000
Closed Date
2015-09-24T14:53:37.000
Priority
Standard
Method Received Description
Web
X Coordinate
2467016.9640617700
Y Coordinate
7016331.1353184500
Lat Long Location
3038 AIRHAVEN ST, DALLAS, TX
Unique Key
1160213151
14-00513994
Service Request Number: 14-00513994 • Address: BONNIE VIEW RD & L B J FWY, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
14-00513994
Address
BONNIE VIEW RD & L B J FWY, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-05T22:24:23.000
Status
Closed
Created Date
2014-12-29T22:24:23.000
Update Date
2014-12-30T14:04:11.000
Closed Date
2014-12-30T14:04:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2506876.2764051000
Y Coordinate
6925802.7009871900
Unique Key
1142506704
14-00474620
Service Request Number: 14-00474620 • Address: HICKORY ST & 1ST AVE, DALLAS, 75226, DALLAS, TX • City Council District: 2
Service Request Number
14-00474620
Address
HICKORY ST & 1ST AVE, DALLAS, 75226, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-03T08:39:40.000
Status
Closed
Created Date
2014-11-21T08:39:40.000
Update Date
2014-11-21T08:46:09.000
Closed Date
2014-11-21T08:46:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499480.6824250300
Y Coordinate
6972213.2035044100
Unique Key
1139959789
15-00022943
Service Request Number: 15-00022943 • Address: 430 W BROOKLYN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00022943
Address
430 W BROOKLYN AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-03-05T09:18:47.000
Status
Closed
Created Date
2015-01-21T09:18:47.000
Update Date
2015-02-12T12:43:07.000
Closed Date
2015-02-11T12:42:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482374.4514257000
Y Coordinate
6955945.0113655600
Lat Long Location
430 W BROOKLYN AVE, DALLAS, TX, 75208
Unique Key
1144156577
15-00087078
Service Request Number: 15-00087078 • Address: 2161 W WHEATLAND RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00087078
Address
2161 W WHEATLAND RD, DALLAS, TX 75232
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-23T16:57:08.000
Status
Closed
Created Date
2015-03-12T16:57:08.000
Update Date
2015-03-17T09:57:35.000
Closed Date
2015-03-17T09:57:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2475655.1179240100
Y Coordinate
6922569.6481679500
Lat Long Location
2161 W WHEATLAND RD, DALLAS, TX, 75232
Unique Key
1148383119
15-00191829
Service Request Number: 15-00191829 • Address: 1300 HOLCOMB RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00191829
Address
1300 HOLCOMB RD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-12T18:54:15.000
Status
Closed
Created Date
2015-05-11T18:54:15.000
Update Date
2015-05-12T12:19:58.000
Closed Date
2015-05-12T10:21:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2529874.2929515000
Y Coordinate
6954953.9828354900
Lat Long Location
1300 HOLCOMB RD, DALLAS, TX, 75217
Unique Key
1155025700
15-00260459
Service Request Number: 15-00260459 • Address: 1422 E LOUISIANA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00260459
Address
1422 E LOUISIANA AVE, DALLAS, TX 75216
City Council District
4
Department
Risk Management Group
Service Request Type
Risk Management - RSK
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-29T09:13:42.000
Status
Closed
Created Date
2015-06-13T09:13:42.000
Update Date
2015-06-15T17:26:35.000
Closed Date
2015-06-15T17:26:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490146.0473662600
Y Coordinate
6950413.9654138300
Lat Long Location
1422 E LOUISIANA AVE, DALLAS, TX, 75216
Unique Key
1159292917
14-00437454
Service Request Number: 14-00437454 • Address: DALLAS NORTH TOLLWAY & WYCLIFF AVE, DALLAS, 75219, DALLAS, TX • City Council District: 2
Service Request Number
14-00437454
Address
DALLAS NORTH TOLLWAY & WYCLIFF AVE, DALLAS, 75219, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-31T04:56:55.000
Status
Closed
Created Date
2014-10-24T04:56:55.000
Update Date
2014-10-24T11:05:43.000
Closed Date
2014-10-24T11:05:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2485185.3075558500
Y Coordinate
6982176.7963226800
Unique Key
1137615449
14-00437370
Service Request Number: 14-00437370 • Address: RACINE DR & IVYWOOD DR, DALLAS, 75232, DALLAS, TX • City Council District: 8
Service Request Number
14-00437370
Address
RACINE DR & IVYWOOD DR, DALLAS, 75232, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-26T19:38:11.000
Status
Closed
Created Date
2014-10-23T19:38:11.000
Update Date
2014-10-23T20:07:25.000
Closed Date
2014-10-23T20:07:25.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2480762.2191508300
Y Coordinate
6925504.5868358600
Unique Key
1137610262
15-00073117
Service Request Number: 15-00073117 • Address: 939 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00073117
Address
939 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-20T10:39:13.000
Status
Closed
Created Date
2015-03-03T10:39:13.000
Update Date
2015-03-19T16:04:33.000
Closed Date
2015-03-19T16:04:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537807.1463401600
Y Coordinate
6953060.5468568400
Lat Long Location
939 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1147337883
14-00437420
Service Request Number: 14-00437420 • Address: WINEDALE DR & CLIFFROSE LN, DALLAS, 75231, DALLAS, TX • City Council District: 10
Service Request Number
14-00437420
Address
WINEDALE DR & CLIFFROSE LN, DALLAS, 75231, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-06T21:20:31.000
Status
Closed
Created Date
2014-10-23T21:20:31.000
Update Date
2014-12-17T10:57:16.000
Closed Date
2014-12-17T10:45:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2508474.3803625600
Y Coordinate
7006874.7833668500
Unique Key
1137613280
15-00152742
Service Request Number: 15-00152742 • Address: 310 N WALTON ST, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00152742
Address
310 N WALTON ST, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-30T13:59:08.000
Status
Closed
Created Date
2015-04-20T13:59:08.000
Update Date
2015-04-20T14:01:17.000
Closed Date
2015-04-20T14:01:17.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496712.8241023200
Y Coordinate
6973210.7153684100
Lat Long Location
310 N WALTON ST, DALLAS, TX, 75226
Unique Key
1152469964
14-00437417
Service Request Number: 14-00437417 • Address: MECCA ST & LA VISTA DR, DALLAS, 75206, DALLAS, TX 75206 • City Council District: 14
Service Request Number
14-00437417
Address
MECCA ST & LA VISTA DR, DALLAS, 75206, DALLAS, TX 75206
City Council District
14
Department
Department of Public Works
Service Request Type
Utility Cut/Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-06T21:18:32.000
Status
Closed
Created Date
2014-10-23T21:18:32.000
Update Date
2014-10-28T10:52:40.000
Closed Date
2014-10-28T10:52:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2502195.8801855700
Y Coordinate
6983009.8066164300
Unique Key
1137613116
14-00486059
Service Request Number: 14-00486059 • Address: 1503 S ERVAY ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
14-00486059
Address
1503 S ERVAY ST, DALLAS, TX 75215
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-08T16:58:22.000
Status
Closed
Created Date
2014-12-03T16:58:22.000
Update Date
2014-12-04T16:45:25.000
Closed Date
2014-12-04T16:45:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2494105.0921444800
Y Coordinate
6968080.7604991100
Lat Long Location
1503 S ERVAY ST, DALLAS, TX, 75215
Unique Key
1140718459
15-00152726
Service Request Number: 15-00152726 • Address: 624 N LANCASTER AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00152726
Address
624 N LANCASTER AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-08T13:54:27.000
Status
Closed
Created Date
2015-04-20T13:54:27.000
Update Date
2015-09-03T10:04:50.000
Closed Date
2015-09-03T10:04:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2486746.0930247100
Y Coordinate
6961823.4946075600
Lat Long Location
624 N LANCASTER AVE, DALLAS, TX, 75203
Unique Key
1152468968
14-00474645
Service Request Number: 14-00474645 • Address: CRIMNSON CT & ANISE LN, DALLAS, 75217, DALLAS, TX • City Council District: 8
Service Request Number
14-00474645
Address
CRIMNSON CT & ANISE LN, DALLAS, 75217, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-31T08:46:33.000
Status
Closed
Created Date
2014-11-21T08:46:33.000
Update Date
2014-12-02T10:01:57.000
Closed Date
2014-12-02T10:01:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2533590.3776021000
Y Coordinate
6932042.1493446400
Unique Key
1139961312
15-00219788
Service Request Number: 15-00219788 • Address: 1655 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00219788
Address
1655 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-07-08T14:35:12.000
Status
Closed
Created Date
2015-05-26T14:35:12.000
Update Date
2015-06-01T08:54:31.000
Closed Date
2015-06-01T08:54:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2535134.0295040500
Y Coordinate
6957154.9412765500
Lat Long Location
1655 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1156797496
15-00272830
Service Request Number: 15-00272830 • Address: 523 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00272830
Address
523 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-27T16:00:13.000
Status
Closed
Created Date
2015-06-19T16:00:13.000
Update Date
2015-07-17T10:14:31.000
Closed Date
2015-07-17T10:14:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2474864.1152674700
Y Coordinate
6956505.5680524500
Lat Long Location
523 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1160092672
14-00487334
Service Request Number: 14-00487334 • Address: DODD ST & EADS AVE, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
14-00487334
Address
DODD ST & EADS AVE, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-11T16:33:14.000
Status
Closed
Created Date
2014-12-04T16:33:14.000
Update Date
2014-12-14T11:49:19.000
Closed Date
2014-12-14T11:49:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488491.1894538800
Y Coordinate
6962399.6403633500
Unique Key
1140803950
14-00487375
Service Request Number: 14-00487375 • Address: ELKRIDGE DR & EVERGLADE RD, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
14-00487375
Address
ELKRIDGE DR & EVERGLADE RD, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-07T16:54:09.000
Status
Closed
Created Date
2014-12-04T16:54:09.000
Update Date
2014-12-04T17:07:30.000
Closed Date
2014-12-04T17:07:30.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2519222.5131995100
Y Coordinate
6974010.7676612200
Unique Key
1140806402
15-00034996
Service Request Number: 15-00034996 • Address: 472 N PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00034996
Address
472 N PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-05T20:14:26.000
Status
Closed
Created Date
2015-01-29T20:14:26.000
Update Date
2015-02-09T08:05:56.000
Closed Date
2015-02-09T08:05:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2532681.6201827800
Y Coordinate
6949452.3813941300
Lat Long Location
472 N PRAIRIE CREEK RD, DALLAS, TX, 75217
Unique Key
1144914739
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