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311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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14-00423971
Service Request Number: 14-00423971 • Address: LEMMON AVE & WELBORN ST, DALLAS, 75219, DALLAS, TX • City Council District: 14
Service Request Number
14-00423971
Address
LEMMON AVE & WELBORN ST, DALLAS, 75219, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-18T17:47:20.000
Status
Closed
Created Date
2014-10-14T17:47:20.000
Update Date
2014-10-30T16:01:27.000
Closed Date
2014-10-30T16:01:24.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489362.6160547800
Y Coordinate
6982207.8545989800
Unique Key
1136770195
14-00423982
Service Request Number: 14-00423982 • Address: W LEDBETTER DR & S WALTON WALKER BLVD, DALLAS, 75236, DALLAS, TX • City Council District: 3
Service Request Number
14-00423982
Address
W LEDBETTER DR & S WALTON WALKER BLVD, DALLAS, 75236, DALLAS, TX
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-28T18:03:01.000
Status
Closed
Created Date
2014-10-14T18:03:01.000
Update Date
2014-10-16T06:53:18.000
Closed Date
2014-10-16T06:53:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2463169.1451273900
Y Coordinate
6938402.7708454300
Unique Key
1136770905
14-00513965
Service Request Number: 14-00513965 • Address: CRESTVIEW DR & CEDAR SPRINGS RD, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
14-00513965
Address
CRESTVIEW DR & CEDAR SPRINGS RD, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-05-07T20:42:22.000
Status
Closed
Created Date
2014-12-29T20:42:22.000
Update Date
2015-07-13T11:11:36.000
Closed Date
2015-07-13T11:11:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482888.0020616000
Y Coordinate
6985895.8149369300
Unique Key
1142504639
14-00474369
Service Request Number: 14-00474369 • Address: RONNIE DR & DICKERSON ST, DALLAS, 75252, DALLAS, TX • City Council District: 12
Service Request Number
14-00474369
Address
RONNIE DR & DICKERSON ST, DALLAS, 75252, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-08T18:56:38.000
Status
Closed
Created Date
2014-11-20T18:56:38.000
Update Date
2014-11-24T15:44:46.000
Closed Date
2014-11-24T15:44:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2497561.4354419300
Y Coordinate
7047540.9230772900
Unique Key
1139941036
14-00474373
Service Request Number: 14-00474373 • Address: S HAMPTON RD & W ILLINOIS AVE, DALLAS, 75224, DALLAS, TX • City Council District: 1
Service Request Number
14-00474373
Address
S HAMPTON RD & W ILLINOIS AVE, DALLAS, 75224, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-01T19:08:30.000
Status
Closed
Created Date
2014-11-20T19:08:30.000
Update Date
2014-12-06T08:24:52.000
Closed Date
2014-12-06T08:24:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473732.4603308700
Y Coordinate
6948918.0610638700
Unique Key
1139941344
15-00035038
Service Request Number: 15-00035038 • Address: 206 N WILLOMET AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00035038
Address
206 N WILLOMET AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-10T00:19:10.000
Status
Closed
Created Date
2015-01-30T00:19:10.000
Update Date
2015-02-03T12:00:56.000
Closed Date
2015-02-03T12:00:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2478733.9470896400
Y Coordinate
6958556.0677576300
Lat Long Location
206 N WILLOMET AVE, DALLAS, TX, 75208
Unique Key
1144917358
15-00212936
Service Request Number: 15-00212936 • Address: 5818 E UNIVERSITY BLVD, DALLAS, TX 75206 • City Council District: 14
Service Request Number
15-00212936
Address
5818 E UNIVERSITY BLVD, DALLAS, TX 75206
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-29T16:56:03.000
Status
Duplicate (closed)
Created Date
2015-05-21T16:56:03.000
Update Date
2015-10-23T08:28:48.000
Closed Date
2015-10-23T08:28:48.000
Priority
Standard
Method Received Description
Web
X Coordinate
2500588.1336182100
Y Coordinate
6994930.8547857200
Lat Long Location
5818 E UNIVERSITY BLVD, DALLAS, TX, 75206
Unique Key
1156341243
14-00500112
Service Request Number: 14-00500112 • Address: N WASHINGTON AVE & BRYAN ST, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
14-00500112
Address
N WASHINGTON AVE & BRYAN ST, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Litter Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-01-29T15:01:20.000
Status
Closed
Created Date
2014-12-15T15:01:20.000
Update Date
2015-01-14T08:52:46.000
Closed Date
2015-01-10T08:36:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495926.4389888700
Y Coordinate
6976692.3150012600
Unique Key
1141609567
15-00112970
Service Request Number: 15-00112970 • Address: 2700 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00112970
Address
2700 N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Fire-Rescue Department
Service Request Type
Parking in Fire Lane/ Fire Hydrants - DFD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-08T09:28:44.000
Status
Closed
Created Date
2015-03-30T09:28:44.000
Update Date
2015-03-30T09:31:48.000
Closed Date
2015-03-30T09:31:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493412.3249647000
Y Coordinate
6980638.7381630200
Lat Long Location
2700 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1150024177
15-00048266
Service Request Number: 15-00048266 • Address: 3405 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00048266
Address
3405 S HARWOOD ST, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-20T09:27:19.000
Status
Closed
Created Date
2015-02-10T09:27:19.000
Update Date
2015-02-12T12:02:51.000
Closed Date
2015-02-12T11:50:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499676.8257017500
Y Coordinate
6964029.8098459100
Lat Long Location
3405 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1145760658
15-00178857
Service Request Number: 15-00178857 • Address: 106 N EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00178857
Address
106 N EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-10T17:25:28.000
Status
Duplicate (closed)
Created Date
2015-05-04T17:25:28.000
Update Date
2015-05-11T13:23:56.000
Closed Date
2015-05-11T13:23:56.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2477594.6465731500
Y Coordinate
6958085.7532655700
Lat Long Location
106 N EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1154168878
15-00022633
Service Request Number: 15-00022633 • Address: 2836 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 6
Service Request Number
15-00022633
Address
2836 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
6
Department
Risk Management Group
Service Request Type
Risk Management - RSK
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-04T07:02:50.000
Status
Closed
Created Date
2015-01-21T07:02:50.000
Update Date
2015-01-26T10:22:54.000
Closed Date
2015-01-26T10:22:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2467930.0147187400
Y Coordinate
6998785.2994207400
Lat Long Location
2836 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1144135647
14-00474292
Service Request Number: 14-00474292 • Address: S MOORE ST & NORTH ST, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
14-00474292
Address
S MOORE ST & NORTH ST, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-08T16:49:29.000
Status
Closed
Created Date
2014-11-20T16:49:29.000
Update Date
2015-01-16T12:48:25.000
Closed Date
2015-01-16T12:48:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489933.9975258000
Y Coordinate
6958941.1416854800
Unique Key
1139936263
14-00500126
Service Request Number: 14-00500126 • Address: BELT LINE RD & MONTFORT DR, DALLAS, 75254, DALLAS, TX • City Council District: 11
Service Request Number
14-00500126
Address
BELT LINE RD & MONTFORT DR, DALLAS, 75254, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-24T15:14:19.000
Status
Closed
Created Date
2014-12-15T15:14:19.000
Update Date
2014-12-26T09:44:51.000
Closed Date
2014-12-26T09:44:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484234.7492075100
Y Coordinate
7034133.1465201300
Unique Key
1141610555
15-00034897
Service Request Number: 15-00034897 • Address: 9415 S R L THORNTON FWY, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00034897
Address
9415 S R L THORNTON FWY, DALLAS, TX 75232
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Commercial - SAN
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-05T17:54:02.000
Status
Closed
Created Date
2015-01-29T17:54:02.000
Update Date
2015-02-03T11:14:44.000
Closed Date
2015-02-03T11:14:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2484578.9634331300
Y Coordinate
6918271.4158729200
Lat Long Location
9415 S R L THORNTON FWY, DALLAS, TX, 75232
Unique Key
1144907790
15-00274534
Service Request Number: 15-00274534 • Address: 334 S HALL ST, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00274534
Address
334 S HALL ST, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-24T22:41:22.000
Status
Closed
Created Date
2015-06-21T22:41:22.000
Update Date
2015-06-21T23:14:38.000
Closed Date
2015-06-21T23:14:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2497584.5067694100
Y Coordinate
6972061.7915749400
Lat Long Location
334 S HALL ST, DALLAS, TX, 75226
Unique Key
1160206295
15-00191554
Service Request Number: 15-00191554 • Address: 3950 N CREST HAVEN RD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00191554
Address
3950 N CREST HAVEN RD, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-06-16T16:20:16.000
Status
Closed
Created Date
2015-05-11T16:20:16.000
Update Date
2015-09-29T17:40:29.000
Closed Date
2015-09-29T17:40:28.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2477338.6436507400
Y Coordinate
6997497.8723295600
Lat Long Location
3950 N CREST HAVEN RD, DALLAS, TX, 75209
Unique Key
1155009117
14-00423998
Service Request Number: 14-00423998 • Address: N CARROLL AVE & CAPITOL AVE, DALLAS, 75204, DALLAS, TX • City Council District: 2
Service Request Number
14-00423998
Address
N CARROLL AVE & CAPITOL AVE, DALLAS, 75204, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-18T18:22:33.000
Status
Closed
Created Date
2014-10-14T18:22:33.000
Update Date
2014-10-30T16:03:14.000
Closed Date
2014-10-30T16:03:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2494980.8797975700
Y Coordinate
6981150.5224998400
Unique Key
1136771883
15-00022687
Service Request Number: 15-00022687 • Address: 1739 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00022687
Address
1739 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-28T08:07:53.000
Status
Closed
Created Date
2015-01-21T08:07:53.000
Update Date
2015-01-21T08:12:00.000
Closed Date
2015-01-20T08:11:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535408.1894848900
Y Coordinate
6935909.9498016200
Lat Long Location
1739 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1144139511
15-00035052
Service Request Number: 15-00035052 • Address: 501 S HOUSTON ST, DALLAS, TX 75202 • City Council District: 2
Service Request Number
15-00035052
Address
501 S HOUSTON ST, DALLAS, TX 75202
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-09T06:23:46.000
Status
Closed
Created Date
2015-01-30T06:23:46.000
Update Date
2015-02-12T11:04:16.000
Closed Date
2015-02-12T11:04:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2488818.0193224900
Y Coordinate
6969347.7291209300
Lat Long Location
501 S HOUSTON ST, DALLAS, TX, 75202
Unique Key
1144918307
14-00500050
Service Request Number: 14-00500050 • Address: 600 E R L THORNTON FWY, DALLAS, TX 75202 • City Council District: 2
Service Request Number
14-00500050
Address
600 E R L THORNTON FWY, DALLAS, TX 75202
City Council District
2
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-12-30T14:29:53.000
Status
Closed
Created Date
2014-12-15T14:29:53.000
Update Date
2014-12-19T16:39:49.000
Closed Date
2014-12-19T16:39:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490690.4205076900
Y Coordinate
6967531.6320403400
Lat Long Location
600 E R L THORNTON FWY, DALLAS, TX, 75202
Unique Key
1141605655
14-00437303
Service Request Number: 14-00437303 • Address: FRANKFORD RD & GIBBONS DR, DALLAS, 75287, DALLAS, TX • City Council District: 12
Service Request Number
14-00437303
Address
FRANKFORD RD & GIBBONS DR, DALLAS, 75287, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-05T17:39:41.000
Status
Closed
Created Date
2014-10-23T17:39:41.000
Update Date
2014-10-30T12:10:52.000
Closed Date
2014-10-30T12:10:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479872.8774173100
Y Coordinate
7049884.5497870300
Unique Key
1137603051
15-00265870
Service Request Number: 15-00265870 • Address: 1510 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00265870
Address
1510 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-29T16:09:48.000
Status
Closed
Created Date
2015-06-16T16:09:48.000
Update Date
2015-06-22T11:37:08.000
Closed Date
2015-06-22T11:37:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489565.9632473600
Y Coordinate
6952461.6055466700
Lat Long Location
1510 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1159640298
14-00498525
Service Request Number: 14-00498525 • Address: 800 E SANER AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00498525
Address
800 E SANER AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-22T14:32:44.000
Status
Closed
Created Date
2014-12-13T14:32:44.000
Update Date
2014-12-13T15:55:38.000
Closed Date
2014-12-13T15:55:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487233.4883592100
Y Coordinate
6946544.1556491000
Lat Long Location
800 E SANER AVE, DALLAS, TX, 75216
Unique Key
1141510012
15-00265956
Service Request Number: 15-00265956 • Address: 1351 N PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00265956
Address
1351 N PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-29T16:27:24.000
Status
Closed
Created Date
2015-06-16T16:27:24.000
Update Date
2015-06-23T09:36:51.000
Closed Date
2015-06-18T09:36:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2532472.6753650400
Y Coordinate
6955428.8327091000
Lat Long Location
1351 N PRAIRIE CREEK RD, DALLAS, TX, 75217
Unique Key
1159645609
14-00424056
Service Request Number: 14-00424056 • Address: N HARWOOD ST & MCKINNEY AVE, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
14-00424056
Address
N HARWOOD ST & MCKINNEY AVE, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-21T19:27:47.000
Status
Closed
Created Date
2014-10-14T19:27:47.000
Update Date
2014-10-15T08:03:26.000
Closed Date
2014-10-15T08:03:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489775.8143999200
Y Coordinate
6974822.5646051600
Unique Key
1136776616
14-00424013
Service Request Number: 14-00424013 • Address: CIRCLE DR & BROOKHAVEN DR, DALLAS, 75224, DALLAS, TX • City Council District: 1
Service Request Number
14-00424013
Address
CIRCLE DR & BROOKHAVEN DR, DALLAS, 75224, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-17T18:37:13.000
Status
Closed
Created Date
2014-10-14T18:37:13.000
Update Date
2014-10-14T19:02:40.000
Closed Date
2014-10-14T19:02:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2482751.2437620900
Y Coordinate
6951438.7616381600
Unique Key
1136772815
15-00022597
Service Request Number: 15-00022597 • Address: 7307 BARRETT DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00022597
Address
7307 BARRETT DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-10T23:09:29.000
Status
Closed
Created Date
2015-01-20T23:09:29.000
Update Date
2015-05-22T08:04:05.000
Closed Date
2015-05-22T08:04:04.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2523185.0571083600
Y Coordinate
6952669.0665001200
Lat Long Location
7307 BARRETT DR, DALLAS, TX
Unique Key
1144132785
15-00265913
Service Request Number: 15-00265913 • Address: 3520 N BUCKNER BLVD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
15-00265913
Address
3520 N BUCKNER BLVD, DALLAS, TX 75228
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Visibility Obstruction-STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-07-07T16:19:44.000
Status
Closed
Created Date
2015-06-16T16:19:44.000
Update Date
2015-06-25T07:38:20.000
Closed Date
2015-06-25T07:38:19.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2526944.5923248900
Y Coordinate
6980146.8739781100
Lat Long Location
3520 N BUCKNER BLVD, DALLAS, TX, 75228
Unique Key
1159643113
15-00035030
Service Request Number: 15-00035030 • Address: 8630 E R L THORNTON FWY, DALLAS, TX 75228 • City Council District: 7
Service Request Number
15-00035030
Address
8630 E R L THORNTON FWY, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Light Glare - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-03T23:12:23.000
Status
Closed
Created Date
2015-01-29T23:12:23.000
Update Date
2015-02-08T19:47:44.000
Closed Date
2015-02-08T19:47:44.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2522997.0470322100
Y Coordinate
6976806.4968906300
Lat Long Location
8630 E R L THORNTON FWY, DALLAS, TX, 75228
Unique Key
1144916807
15-00112886
Service Request Number: 15-00112886 • Address: 4262 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00112886
Address
4262 N JIM MILLER RD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-02T09:00:51.000
Status
Closed
Created Date
2015-03-30T09:00:51.000
Update Date
2015-03-30T11:08:00.000
Closed Date
2015-03-30T11:08:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Police/Fire Dispatch
X Coordinate
2521716.6152167100
Y Coordinate
6969361.8865698700
Lat Long Location
4262 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1150018298
14-00424057
Service Request Number: 14-00424057 • Address: LAGOW ST & JAMAICA ST, DALLAS, 75210, DALLAS, TX • City Council District: 7
Service Request Number
14-00424057
Address
LAGOW ST & JAMAICA ST, DALLAS, 75210, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-28T19:28:22.000
Status
Closed
Created Date
2014-10-14T19:28:22.000
Update Date
2014-11-05T09:41:38.000
Closed Date
2014-11-04T09:41:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2506747.0422013900
Y Coordinate
6968896.3471339800
Unique Key
1136776741
14-00410427
Service Request Number: 14-00410427 • Address: FERGUSON RD & SHILOH RD, DALLAS, 75228 RACETRAC, DALLAS, TX • City Council District: 9
Service Request Number
14-00410427
Address
FERGUSON RD & SHILOH RD, DALLAS, 75228 RACETRAC, DALLAS, TX
City Council District
9
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-10-20T08:48:56.000
Status
Closed
Created Date
2014-10-06T08:48:56.000
Update Date
2014-10-07T08:23:30.000
Closed Date
2014-10-07T08:23:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2532079.3123943200
Y Coordinate
6994357.3919595500
Unique Key
1135931946
15-00274633
Service Request Number: 15-00274633 • Address: 1627 S CLINTON AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00274633
Address
1627 S CLINTON AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-07T07:32:41.000
Status
Closed
Created Date
2015-06-22T07:32:41.000
Update Date
2015-06-22T15:20:37.000
Closed Date
2015-06-22T15:20:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478311.3849239000
Y Coordinate
6952344.9076732000
Lat Long Location
1627 S CLINTON AVE, DALLAS, TX, 75224
Unique Key
1160213589
15-00022813
Service Request Number: 15-00022813 • Address: 1416 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00022813
Address
1416 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-03-05T08:47:13.000
Status
Closed
Created Date
2015-01-21T08:47:13.000
Update Date
2015-02-20T10:53:09.000
Closed Date
2015-02-20T10:53:08.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476093.2885004800
Y Coordinate
6952651.1543414700
Lat Long Location
1416 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1144147949
15-00191635
Service Request Number: 15-00191635 • Address: 2403 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00191635
Address
2403 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-14T16:46:49.000
Status
Closed
Created Date
2015-05-11T16:46:49.000
Update Date
2015-05-11T18:04:35.000
Closed Date
2015-05-11T18:04:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486784.2047400900
Y Coordinate
6948687.0706269100
Lat Long Location
2403 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1155013506
14-00448361
Service Request Number: 14-00448361 • Address: KINGS RD & LAKE AVE, DALLAS, 75219, DALLAS, TX • City Council District: 2
Service Request Number
14-00448361
Address
KINGS RD & LAKE AVE, DALLAS, 75219, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-09T14:12:35.000
Status
Closed
Created Date
2014-10-31T14:12:35.000
Update Date
2014-11-10T11:29:17.000
Closed Date
2014-11-10T11:29:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482775.2084262500
Y Coordinate
6982744.8209097600
Unique Key
1138292425
15-00048460
Service Request Number: 15-00048460 • Address: 272 W LAWSON RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00048460
Address
272 W LAWSON RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-13T10:31:41.000
Status
Closed
Created Date
2015-02-10T10:31:41.000
Update Date
2015-02-10T13:50:03.000
Closed Date
2015-02-10T13:50:02.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2560463.5824957800
Y Coordinate
6942396.4660940900
Lat Long Location
272 W LAWSON RD, DALLAS, TX, 75253
Unique Key
1145773011
15-00178916
Service Request Number: 15-00178916 • Address: 2022 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00178916
Address
2022 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-16T18:07:22.000
Status
Closed
Created Date
2015-05-04T18:07:22.000
Update Date
2015-06-10T16:22:34.000
Closed Date
2015-06-10T16:22:33.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2494331.4940934600
Y Coordinate
6948794.8450820700
Lat Long Location
2022 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1154172440
15-00022853
Service Request Number: 15-00022853 • Address: 823 S WILLOMET AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00022853
Address
823 S WILLOMET AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-03-26T08:56:57.000
Status
Closed
Created Date
2015-01-21T08:56:57.000
Update Date
2015-03-03T12:19:35.000
Closed Date
2015-03-03T12:19:33.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478702.9227288000
Y Coordinate
6955407.5922193400
Lat Long Location
823 S WILLOMET AVE, DALLAS, TX, 75208
Unique Key
1144150709
15-00205961
Service Request Number: 15-00205961 • Address: 5801 S WESTMORELAND RD, DALLAS, TX 75237 • City Council District: 3
Service Request Number
15-00205961
Address
5801 S WESTMORELAND RD, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-22T10:11:54.000
Status
Closed
Created Date
2015-05-19T10:11:54.000
Update Date
2015-05-19T11:35:45.000
Closed Date
2015-05-19T11:35:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2466035.5948611000
Y Coordinate
6932902.4751497200
Lat Long Location
5801 S WESTMORELAND RD, DALLAS, TX, 75237
Unique Key
1155936472
14-00423997
Service Request Number: 14-00423997 • Address: MURDOCK RD & KOMALTY DR, DALLAS, 75217, DALLAS, TX • City Council District: 8
Service Request Number
14-00423997
Address
MURDOCK RD & KOMALTY DR, DALLAS, 75217, DALLAS, TX
City Council District
8
Department
Department of Public Works
Service Request Type
Construction - Status Inquiry - PBW
Ert Estimated Response Time
4
Overall Service Request Due Date
2014-11-03T18:21:20.000
Status
Closed
Created Date
2014-10-14T18:21:20.000
Update Date
2014-10-22T13:52:26.000
Closed Date
2014-10-22T13:52:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2527360.0169292900
Y Coordinate
6945337.5774417800
Unique Key
1136771826
14-00498565
Service Request Number: 14-00498565 • Address: 2900 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00498565
Address
2900 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-22T14:45:15.000
Status
Closed
Created Date
2014-12-13T14:45:15.000
Update Date
2014-12-13T14:47:40.000
Closed Date
2014-12-13T14:47:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468299.8923103100
Y Coordinate
6969828.9186224900
Lat Long Location
2900 N WESTMORELAND RD, DALLAS, TX, 75212
Unique Key
1141512141
14-00424060
Service Request Number: 14-00424060 • Address: CANTON ST & S CESAR CHAVEZ BLVD, DALLAS, 75201, DALLAS, TX • City Council District: 2
Service Request Number
14-00424060
Address
CANTON ST & S CESAR CHAVEZ BLVD, DALLAS, 75201, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-21T19:33:05.000
Status
Closed
Created Date
2014-10-14T19:33:05.000
Update Date
2014-10-15T07:53:57.000
Closed Date
2014-10-15T07:53:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2494055.0470307700
Y Coordinate
6971028.5459817800
Unique Key
1136777372
15-00191625
Service Request Number: 15-00191625 • Address: 717 W 7TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00191625
Address
717 W 7TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-29T16:44:00.000
Status
Closed
Created Date
2015-05-11T16:44:00.000
Update Date
2015-05-12T11:23:48.000
Closed Date
2015-05-12T11:23:46.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2480585.6992172400
Y Coordinate
6959499.6619960000
Lat Long Location
717 W 7TH ST, DALLAS, TX, 75208
Unique Key
1155012920
15-00191694
Service Request Number: 15-00191694 • Address: 1201 E 8TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00191694
Address
1201 E 8TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-14T17:08:29.000
Status
Closed
Created Date
2015-05-11T17:08:29.000
Update Date
2015-05-11T17:57:15.000
Closed Date
2015-05-11T17:57:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2488984.0297830100
Y Coordinate
6960457.6325001900
Lat Long Location
1201 E 8TH ST, DALLAS, TX, 75203
Unique Key
1155017201
14-00500334
Service Request Number: 14-00500334 • Address: PARK LN & SHADY BROOK LN, DALLAS, 75231, DALLAS, TX • City Council District: 13
Service Request Number
14-00500334
Address
PARK LN & SHADY BROOK LN, DALLAS, 75231, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-18T16:55:22.000
Status
Closed
Created Date
2014-12-15T16:55:22.000
Update Date
2014-12-15T19:59:39.000
Closed Date
2014-12-15T19:59:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2501881.2143819900
Y Coordinate
7004350.5666545800
Unique Key
1141623533
14-00500097
Service Request Number: 14-00500097 • Address: MIDWAY RD & WALNUT HILL LN, DALLAS, 75229, DALLAS, TX • City Council District: 6
Service Request Number
14-00500097
Address
MIDWAY RD & WALNUT HILL LN, DALLAS, 75229, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-30T14:50:21.000
Status
Closed
Created Date
2014-12-15T14:50:21.000
Update Date
2014-12-18T09:31:22.000
Closed Date
2014-12-18T09:31:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478507.2529299500
Y Coordinate
7007198.8807657400
Unique Key
1141608440
14-00448374
Service Request Number: 14-00448374 • Address: HILLSIDE DR & WESTLAKE AVE, DALLAS, 75214, DALLAS, TX • City Council District: 9
Service Request Number
14-00448374
Address
HILLSIDE DR & WESTLAKE AVE, DALLAS, 75214, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-14T14:17:55.000
Status
Closed
Created Date
2014-10-31T14:17:55.000
Update Date
2014-11-04T15:39:10.000
Closed Date
2014-11-04T15:39:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2506068.7929051800
Y Coordinate
6986453.0092544800
Unique Key
1138293187
15-00112998
Service Request Number: 15-00112998 • Address: 1414 N WASHINGTON AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00112998
Address
1414 N WASHINGTON AVE, DALLAS, TX 75204
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-05-04T09:37:20.000
Status
Closed
Created Date
2015-03-30T09:37:20.000
Update Date
2015-04-15T11:01:19.000
Closed Date
2015-04-15T11:01:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2495877.7237438300
Y Coordinate
6976762.3951554000
Lat Long Location
1414 N WASHINGTON AVE, DALLAS, TX, 75204
Unique Key
1150026111
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