311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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15-00022688
Service Request Number: 15-00022688 • Address: 3011 W DAVIS ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00022688
Address
3011 W DAVIS ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-30T08:08:08.000
Status
Closed
Created Date
2015-01-21T08:08:08.000
Update Date
2015-01-23T11:42:14.000
Closed Date
2015-01-23T11:42:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2469382.9954925800
Y Coordinate
6959530.3608887600
Lat Long Location
3011 W DAVIS ST, DALLAS, TX, 75208
Unique Key
1144139588
15-00022550
Service Request Number: 15-00022550 • Address: 622 UARDA DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00022550
Address
622 UARDA DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-10T21:36:32.000
Status
Closed
Created Date
2015-01-20T21:36:32.000
Update Date
2015-02-04T16:00:12.000
Closed Date
2015-02-04T16:00:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2534823.4870975400
Y Coordinate
6950346.2427331000
Lat Long Location
622 UARDA DR, DALLAS, TX
Unique Key
1144129880
15-00137645
Service Request Number: 15-00137645 • Address: 1446 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00137645
Address
1446 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-05-15T16:22:46.000
Status
Closed
Created Date
2015-04-10T16:22:46.000
Update Date
2015-04-13T16:10:34.000
Closed Date
2015-04-13T16:10:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2489561.6454299000
Y Coordinate
6952746.5624735800
Lat Long Location
1446 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1151514894
15-00022592
Service Request Number: 15-00022592 • Address: 7206 BRAMLETT DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00022592
Address
7206 BRAMLETT DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-10T22:59:57.000
Status
Duplicate (closed)
Created Date
2015-01-20T22:59:57.000
Update Date
2015-04-11T08:37:36.000
Closed Date
2015-04-11T08:37:36.000
Priority
Standard
Method Received Description
Web
X Coordinate
2522567.2338774800
Y Coordinate
6952945.0935802000
Lat Long Location
7206 BRAMLETT DR, DALLAS, TX
Unique Key
1144132488
14-00423869
Service Request Number: 14-00423869 • Address: FOREST LN & PRESTON RD, DALLAS, 75230, DALLAS, TX • City Council District: 13
Service Request Number
14-00423869
Address
FOREST LN & PRESTON RD, DALLAS, 75230, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-18T16:41:54.000
Status
Closed
Created Date
2014-10-14T16:41:54.000
Update Date
2014-10-30T15:57:12.000
Closed Date
2014-10-30T15:57:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488911.2206647000
Y Coordinate
7018043.6688575300
Unique Key
1136764114
15-00274527
Service Request Number: 15-00274527 • Address: 3347 N WINNETKA AVE, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00274527
Address
3347 N WINNETKA AVE, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-24T22:21:24.000
Status
Closed
Created Date
2015-06-21T22:21:24.000
Update Date
2015-06-21T23:33:10.000
Closed Date
2015-06-21T23:33:08.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478684.8018073800
Y Coordinate
6971666.3379371800
Lat Long Location
3347 N WINNETKA AVE, DALLAS, TX, 75212
Unique Key
1160205897
15-00086758
Service Request Number: 15-00086758 • Address: 2618 SAN MARCUS AVE, DALLAS, TX • City Council District: 9
Service Request Number
15-00086758
Address
2618 SAN MARCUS AVE, DALLAS, TX
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-03-17T15:41:15.000
Status
Closed
Created Date
2015-03-12T15:41:15.000
Update Date
2015-03-18T10:47:05.000
Closed Date
2015-03-18T10:47:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2530437.4083998900
Y Coordinate
6990211.5126681400
Lat Long Location
2618 SAN MARCUS AVE, DALLAS, TX
Unique Key
1148365982
15-00178875
Service Request Number: 15-00178875 • Address: 3106 N HAMPTON RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00178875
Address
3106 N HAMPTON RD, DALLAS, TX 75212
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-10T17:35:25.000
Status
Closed
Created Date
2015-05-04T17:35:25.000
Update Date
2015-05-06T09:46:08.000
Closed Date
2015-05-06T09:46:07.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2473606.2836623100
Y Coordinate
6970739.9133184400
Lat Long Location
3106 N HAMPTON RD, DALLAS, TX, 75212
Unique Key
1154169927
14-00436912
Service Request Number: 14-00436912 • Address: BOWEN ST & COLE AVE, DALLAS, 75204, DALLAS, TX 75204 • City Council District: 14
Service Request Number
14-00436912
Address
BOWEN ST & COLE AVE, DALLAS, 75204, DALLAS, TX 75204
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-28T15:25:04.000
Status
Closed
Created Date
2014-10-23T15:25:04.000
Update Date
2014-10-28T07:46:03.000
Closed Date
2014-10-28T07:46:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490383.7873180400
Y Coordinate
6979482.3812758500
Unique Key
1137580012
15-00231548
Service Request Number: 15-00231548 • Address: 1549 E OHIO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00231548
Address
1549 E OHIO AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-10T12:53:23.000
Status
Closed
Created Date
2015-06-01T12:53:23.000
Update Date
2015-06-05T11:40:10.000
Closed Date
2015-06-05T11:40:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490756.7478065000
Y Coordinate
6948760.4531375000
Lat Long Location
1549 E OHIO AVE, DALLAS, TX, 75216
Unique Key
1157559560
15-00205877
Service Request Number: 15-00205877 • Address: 224 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00205877
Address
224 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-29T09:44:35.000
Status
Closed
Created Date
2015-05-19T09:44:35.000
Update Date
2015-05-21T14:15:57.000
Closed Date
2015-05-21T14:15:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2474543.0035021300
Y Coordinate
6957554.2414788300
Lat Long Location
224 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1155931138
15-00086607
Service Request Number: 15-00086607 • Address: 7000 S WESTMORELAND RD, DALLAS, TX 75237 • City Council District: 3
Service Request Number
15-00086607
Address
7000 S WESTMORELAND RD, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-02T14:43:11.000
Status
Closed
Created Date
2015-03-12T14:43:11.000
Update Date
2015-03-12T14:47:40.000
Closed Date
2015-03-12T14:47:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466541.9051918700
Y Coordinate
6928196.6314826400
Lat Long Location
7000 S WESTMORELAND RD, DALLAS, TX, 75237
Unique Key
1148356796
14-00410299
Service Request Number: 14-00410299 • Address: ELMWOOD BLVD & S POLK ST, DALLAS, 75224, DALLAS, TX • City Council District: 1
Service Request Number
14-00410299
Address
ELMWOOD BLVD & S POLK ST, DALLAS, 75224, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-20T08:07:01.000
Status
Closed
Created Date
2014-10-06T08:07:01.000
Update Date
2014-10-08T09:29:50.000
Closed Date
2014-10-08T09:29:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478902.0813341000
Y Coordinate
6953264.6490367700
Unique Key
1135924239
15-00022406
Service Request Number: 15-00022406 • Address: 1032 N TATUM AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00022406
Address
1032 N TATUM AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Life Hazard - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-27T17:22:02.000
Status
Closed
Created Date
2015-01-20T17:22:02.000
Update Date
2015-01-22T13:04:59.000
Closed Date
2015-01-22T13:04:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2455655.5401002700
Y Coordinate
6960609.1409780200
Lat Long Location
1032 N TATUM AVE, DALLAS, TX, 75211
Unique Key
1144119576
15-00048464
Service Request Number: 15-00048464 • Address: 1100 N RIVERFRONT BLVD, DALLAS, TX 75207 • City Council District: 6
Service Request Number
15-00048464
Address
1100 N RIVERFRONT BLVD, DALLAS, TX 75207
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-03-25T10:33:23.000
Status
Closed
Created Date
2015-02-10T10:33:23.000
Update Date
2015-03-13T12:31:03.000
Closed Date
2015-03-10T12:30:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485347.8760523200
Y Coordinate
6973470.5526631800
Lat Long Location
1100 N RIVERFRONT BLVD, DALLAS, TX, 75207
Unique Key
1145773355
14-00436744
Service Request Number: 14-00436744 • Address: DOLPHIN RD & S HASKELL AVE, DALLAS, 75223, DALLAS, TX • City Council District: 7
Service Request Number
14-00436744
Address
DOLPHIN RD & S HASKELL AVE, DALLAS, 75223, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-30T14:30:22.000
Status
Closed
Created Date
2014-10-23T14:30:22.000
Update Date
2014-10-24T07:42:22.000
Closed Date
2014-10-24T07:42:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2510085.0858963100
Y Coordinate
6972328.7555830400
Unique Key
1137569193
15-00274797
Service Request Number: 15-00274797 • Address: 503 E LAWSON RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00274797
Address
503 E LAWSON RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-25T08:38:25.000
Status
Closed
Created Date
2015-06-22T08:38:25.000
Update Date
2015-06-22T13:17:43.000
Closed Date
2015-06-22T13:17:42.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2563251.4676477800
Y Coordinate
6943253.2609361700
Lat Long Location
503 E LAWSON RD, DALLAS, TX, 75253
Unique Key
1160225017
14-00436929
Service Request Number: 14-00436929 • Address: LIVE OAK ST & N GOOD LATIMER EXPY, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
14-00436929
Address
LIVE OAK ST & N GOOD LATIMER EXPY, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Department of Public Works
Service Request Type
Construction - Status Inquiry - PBW
Ert Estimated Response Time
4
Overall Service Request Due Date
2014-11-12T15:27:24.000
Status
Closed
Created Date
2014-10-23T15:27:24.000
Update Date
2014-10-27T08:29:21.000
Closed Date
2014-10-27T08:29:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493808.8730101200
Y Coordinate
6973773.4592948600
Unique Key
1137581162
15-00022582
Service Request Number: 15-00022582 • Address: 9537 MUSGRAVE DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00022582
Address
9537 MUSGRAVE DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-10T22:41:19.000
Status
Closed
Created Date
2015-01-20T22:41:19.000
Update Date
2015-02-13T11:13:38.000
Closed Date
2015-02-13T11:13:38.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2534740.8917331600
Y Coordinate
6956534.9791835200
Lat Long Location
9537 MUSGRAVE DR, DALLAS, TX
Unique Key
1144131869
15-00022693
Service Request Number: 15-00022693 • Address: 2255 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00022693
Address
2255 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-03-05T08:10:51.000
Status
Closed
Created Date
2015-01-21T08:10:51.000
Update Date
2015-02-09T13:05:32.000
Closed Date
2015-02-06T13:05:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493524.4939257100
Y Coordinate
6944627.6885164400
Lat Long Location
2255 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1144139909
14-00423949
Service Request Number: 14-00423949 • Address: SKYLARK DR & SUNNYVALE ST, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00423949
Address
SKYLARK DR & SUNNYVALE ST, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-28T17:24:21.000
Status
Closed
Created Date
2014-10-14T17:24:21.000
Update Date
2014-11-18T12:11:00.000
Closed Date
2014-11-18T12:10:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495283.5667420100
Y Coordinate
6947634.0934874500
Unique Key
1136768901
14-00410229
Service Request Number: 14-00410229 • Address: PLUM DALE RD & KOOL AVE, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
14-00410229
Address
PLUM DALE RD & KOOL AVE, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-09T07:20:36.000
Status
Closed
Created Date
2014-10-06T07:20:36.000
Update Date
2014-10-06T07:44:58.000
Closed Date
2014-10-06T07:44:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2497665.7936312700
Y Coordinate
6932818.8128065100
Unique Key
1135920323
15-00022716
Service Request Number: 15-00022716 • Address: 418 N BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00022716
Address
418 N BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-03-05T08:20:30.000
Status
Closed
Created Date
2015-01-21T08:20:30.000
Update Date
2015-02-08T19:28:29.000
Closed Date
2015-02-08T19:28:29.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469195.0996487900
Y Coordinate
6959018.8060783500
Lat Long Location
418 N BARNETT AVE, DALLAS, TX, 75211
Unique Key
1144141346
14-00498472
Service Request Number: 14-00498472 • Address: 1700 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00498472
Address
1700 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-22T14:15:52.000
Status
Closed
Created Date
2014-12-13T14:15:52.000
Update Date
2014-12-16T09:36:07.000
Closed Date
2014-12-16T09:36:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476323.0497203900
Y Coordinate
6948954.8373434100
Lat Long Location
1700 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1141506930
15-00137745
Service Request Number: 15-00137745 • Address: 2843 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00137745
Address
2843 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-22T16:47:49.000
Status
Closed
Created Date
2015-04-10T16:47:49.000
Update Date
2015-05-29T17:14:44.000
Closed Date
2015-05-29T17:14:43.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497787.9043895400
Y Coordinate
6947026.9222312000
Lat Long Location
2843 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1151520881
15-00265908
Service Request Number: 15-00265908 • Address: 3035 N BUCKNER BLVD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
15-00265908
Address
3035 N BUCKNER BLVD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-25T16:18:46.000
Status
Closed
Created Date
2015-06-16T16:18:46.000
Update Date
2015-06-16T17:43:44.000
Closed Date
2015-06-16T17:43:44.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Phone
X Coordinate
2526475.2896751900
Y Coordinate
6982048.2642212700
Lat Long Location
3035 N BUCKNER BLVD, DALLAS, TX, 75228
Unique Key
1159642860
15-00251985
Service Request Number: 15-00251985 • Address: 329 E COLORADO BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00251985
Address
329 E COLORADO BLVD, DALLAS, TX 75203
City Council District
1
Department
Trinity Watershed Management
Service Request Type
Creek/Culvert Blockage - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-22T15:13:38.000
Status
Closed
Created Date
2015-06-09T15:13:38.000
Update Date
2015-06-16T10:14:27.000
Closed Date
2015-06-16T10:14:25.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2484986.0532951500
Y Coordinate
6963039.5550636200
Lat Long Location
329 E COLORADO BLVD, DALLAS, TX, 75203
Unique Key
1158749341
15-00008300
Service Request Number: 15-00008300 • Address: 1800 S HASKELL AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00008300
Address
1800 S HASKELL AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-15T12:52:59.000
Status
Closed
Created Date
2015-01-08T12:52:59.000
Update Date
2015-01-08T12:54:58.000
Closed Date
2015-01-08T12:54:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506197.2513454800
Y Coordinate
6972442.1406071000
Lat Long Location
1800 S HASKELL AVE, DALLAS, TX, 75223
Unique Key
1143212909
15-00213032
Service Request Number: 15-00213032 • Address: 3439 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00213032
Address
3439 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-05-29T18:03:47.000
Status
Closed
Created Date
2015-05-21T18:03:47.000
Update Date
2015-05-22T14:19:22.000
Closed Date
2015-05-22T14:19:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2467429.0744085200
Y Coordinate
6954176.1869656500
Lat Long Location
3439 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1156347572
15-00034873
Service Request Number: 15-00034873 • Address: 5455 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00034873
Address
5455 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-09T17:32:49.000
Status
Closed
Created Date
2015-01-29T17:32:49.000
Update Date
2015-02-03T10:44:21.000
Closed Date
2015-02-03T10:44:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2485114.7984351300
Y Coordinate
6994651.6874166400
Lat Long Location
5455 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1144906420
15-00022504
Service Request Number: 15-00022504 • Address: 2828 W ILLINOIS AVE, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00022504
Address
2828 W ILLINOIS AVE, DALLAS, TX 75233
City Council District
3
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-03T19:14:01.000
Status
Closed
Created Date
2015-01-20T19:14:01.000
Update Date
2015-01-21T17:00:14.000
Closed Date
2015-01-21T17:00:13.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2470777.8511843800
Y Coordinate
6948861.9085218700
Lat Long Location
2828 W ILLINOIS AVE, DALLAS, TX, 75233
Unique Key
1144125390
15-00022443
Service Request Number: 15-00022443 • Address: 2508 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00022443
Address
2508 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-10T17:55:34.000
Status
Closed
Created Date
2015-01-20T17:55:34.000
Update Date
2015-01-21T16:19:35.000
Closed Date
2015-01-21T16:19:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2495837.8127775300
Y Coordinate
6982818.9782199300
Lat Long Location
2508 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1144121773
14-00410289
Service Request Number: 14-00410289 • Address: N BUCKNER BLVD & JOHN WEST RD, DALLAS, 75228, DALLAS, TX • City Council District: 7
Service Request Number
14-00410289
Address
N BUCKNER BLVD & JOHN WEST RD, DALLAS, 75228, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-09T08:01:32.000
Status
Closed
Created Date
2014-10-06T08:01:32.000
Update Date
2014-10-06T08:39:39.000
Closed Date
2014-10-06T08:37:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2526774.8926199300
Y Coordinate
6981350.5977704100
Unique Key
1135923648
15-00271891
Service Request Number: 15-00271891 • Address: 500 S MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00271891
Address
500 S MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-06-26T11:00:05.000
Status
Closed
Created Date
2015-06-19T11:00:05.000
Update Date
2015-06-19T11:02:15.000
Closed Date
2015-06-19T11:02:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537992.3199920600
Y Coordinate
6944418.9305944200
Lat Long Location
500 S MASTERS DR, DALLAS, TX, 75217
Unique Key
1160034953
15-00034955
Service Request Number: 15-00034955 • Address: 825 N EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00034955
Address
825 N EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-09T19:04:52.000
Status
Closed
Created Date
2015-01-29T19:04:52.000
Update Date
2015-02-03T13:10:28.000
Closed Date
2015-02-03T13:10:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2487135.6936135200
Y Coordinate
6962748.8546102600
Lat Long Location
825 N EWING AVE, DALLAS, TX, 75203
Unique Key
1144910928
15-00022580
Service Request Number: 15-00022580 • Address: 3600 CLEVELAND ST, DALLAS, TX • City Council District: 7
Service Request Number
15-00022580
Address
3600 CLEVELAND ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-10T22:37:13.000
Status
Duplicate (closed)
Created Date
2015-01-20T22:37:13.000
Update Date
2015-05-20T09:23:20.000
Closed Date
2015-05-20T09:23:20.000
Priority
Standard
Method Received Description
Web
X Coordinate
2498851.1462823600
Y Coordinate
6962308.9292636900
Lat Long Location
3600 CLEVELAND ST, DALLAS, TX
Unique Key
1144131748
15-00213048
Service Request Number: 15-00213048 • Address: 300 W CHERRY POINT DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
15-00213048
Address
300 W CHERRY POINT DR, DALLAS, TX 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-22T18:20:12.000
Status
Closed
Created Date
2015-05-21T18:20:12.000
Update Date
2015-05-22T15:31:57.000
Closed Date
2015-05-22T13:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2483372.0718077800
Y Coordinate
6929325.7944273100
Lat Long Location
300 W CHERRY POINT DR, DALLAS, TX, 75232
Unique Key
1156348626
15-00274515
Service Request Number: 15-00274515 • Address: 3900 ACADEMY DR, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00274515
Address
3900 ACADEMY DR, DALLAS, TX 75227
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-28T21:46:50.000
Status
Closed
Created Date
2015-06-21T21:46:50.000
Update Date
2015-08-09T11:11:00.000
Closed Date
2015-08-09T11:10:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2519563.3349604600
Y Coordinate
6968905.5482262500
Lat Long Location
3900 ACADEMY DR, DALLAS, TX, 75227
Unique Key
1160205215
15-00022585
Service Request Number: 15-00022585 • Address: 9531 MUSGRAVE DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00022585
Address
9531 MUSGRAVE DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-10T22:47:51.000
Status
Closed
Created Date
2015-01-20T22:47:51.000
Update Date
2015-02-13T11:17:27.000
Closed Date
2015-02-13T11:17:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2534702.0794620300
Y Coordinate
6956534.4033517300
Lat Long Location
9531 MUSGRAVE DR, DALLAS, TX
Unique Key
1144132081
15-00213210
Service Request Number: 15-00213210 • Address: 223 N TREGO CT, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00213210
Address
223 N TREGO CT, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-03T00:23:58.000
Status
Closed
Created Date
2015-05-22T00:23:58.000
Update Date
2015-05-27T13:03:03.000
Closed Date
2015-05-27T13:03:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2538284.3911009200
Y Coordinate
6947823.7023444000
Lat Long Location
223 N TREGO CT, DALLAS, TX, 75217
Unique Key
1156363489
15-00271822
Service Request Number: 15-00271822 • Address: 1919 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00271822
Address
1919 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-03T10:37:25.000
Status
Closed
Created Date
2015-06-19T10:37:25.000
Update Date
2015-06-30T11:41:34.000
Closed Date
2015-06-30T11:41:33.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535411.1488353100
Y Coordinate
6934638.5655203800
Lat Long Location
1919 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1160031004
15-00034904
Service Request Number: 15-00034904 • Address: 626 W NEELY ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00034904
Address
626 W NEELY ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface Apts - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-12T18:00:22.000
Status
Closed
Created Date
2015-01-29T18:00:22.000
Update Date
2015-01-31T14:05:24.000
Closed Date
2015-01-31T14:05:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2481202.4004352500
Y Coordinate
6959966.9280337300
Lat Long Location
626 W NEELY ST, DALLAS, TX, 75208
Unique Key
1144908185
15-00231561
Service Request Number: 15-00231561 • Address: 710 S AKARD ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00231561
Address
710 S AKARD ST, DALLAS, TX 75201
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-14T12:57:14.000
Status
Closed
Created Date
2015-06-01T12:57:14.000
Update Date
2015-06-03T09:04:44.000
Closed Date
2015-06-03T09:04:44.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491649.3014078000
Y Coordinate
6969328.4789485200
Lat Long Location
710 S AKARD ST, DALLAS, TX, 75201
Unique Key
1157560338
15-00022572
Service Request Number: 15-00022572 • Address: 9609 KITTYHAWK LN, DALLAS, TX • City Council District: 5
Service Request Number
15-00022572
Address
9609 KITTYHAWK LN, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-10T22:11:22.000
Status
Closed
Created Date
2015-01-20T22:11:22.000
Update Date
2015-02-04T13:01:48.000
Closed Date
2015-02-04T13:01:46.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2535272.7821143500
Y Coordinate
6952239.6426422600
Lat Long Location
9609 KITTYHAWK LN, DALLAS, TX
Unique Key
1144131251
14-00499764
Service Request Number: 14-00499764 • Address: MILITARY PKWY & CEDAR LAKE DR, DALLAS, 75227, DALLAS, TX • City Council District: 5
Service Request Number
14-00499764
Address
MILITARY PKWY & CEDAR LAKE DR, DALLAS, 75227, DALLAS, TX
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-12-20T12:24:44.000
Status
Closed
Created Date
2014-12-15T12:24:44.000
Update Date
2014-12-24T12:41:26.000
Closed Date
2014-12-23T11:02:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2525706.4942807600
Y Coordinate
6967964.4727370600
Unique Key
1141588405
15-00008269
Service Request Number: 15-00008269 • Address: 1723 S BARRY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00008269
Address
1723 S BARRY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-23T12:39:58.000
Status
Closed
Created Date
2015-01-08T12:39:58.000
Update Date
2015-01-22T12:51:47.000
Closed Date
2015-01-22T12:51:45.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507180.5184049800
Y Coordinate
6972521.3502443700
Lat Long Location
1723 S BARRY AVE, DALLAS, TX, 75223
Unique Key
1143210995
14-00436769
Service Request Number: 14-00436769 • Address: CADIZ ST & S ST PAUL ST, DALLAS, 75201, DALLAS, TX • City Council District: 2
Service Request Number
14-00436769
Address
CADIZ ST & S ST PAUL ST, DALLAS, 75201, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-30T14:42:15.000
Status
Closed
Created Date
2014-10-23T14:42:15.000
Update Date
2014-10-24T07:42:55.000
Closed Date
2014-10-24T07:42:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493047.0788771100
Y Coordinate
6969606.1585766000
Unique Key
1137570938
14-00405880
Service Request Number: 14-00405880 • Address: 2900 S LLEWELLYN AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00405880
Address
2900 S LLEWELLYN AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-16T14:30:45.000
Status
Closed
Created Date
2014-10-02T14:30:45.000
Update Date
2014-10-07T14:46:11.000
Closed Date
2014-10-07T14:46:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2481797.0162687800
Y Coordinate
6945781.7759407400
Lat Long Location
2900 S LLEWELLYN AVE, DALLAS, TX, 75224
Unique Key
1135654067
15-00213193
Service Request Number: 15-00213193 • Address: 2429 W LEDBETTER DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00213193
Address
2429 W LEDBETTER DR, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-22T22:17:37.000
Status
Closed
Created Date
2015-05-21T22:17:37.000
Update Date
2015-05-22T15:27:30.000
Closed Date
2015-05-22T11:51:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2473551.8763856600
Y Coordinate
6938416.8962854200
Lat Long Location
2429 W LEDBETTER DR, DALLAS, TX, 75233
Unique Key
1156362416
15-00048476
Service Request Number: 15-00048476 • Address: 1714 N MARKET ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
15-00048476
Address
1714 N MARKET ST, DALLAS, TX 75202
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-04-15T10:35:49.000
Status
Closed
Created Date
2015-02-10T10:35:49.000
Update Date
2015-02-11T15:24:51.000
Closed Date
2015-02-11T15:24:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488864.0989849100
Y Coordinate
6971497.3045073500
Lat Long Location
1714 N MARKET ST, DALLAS, TX, 75202
Unique Key
1145774025