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311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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14-00436612
Service Request Number: 14-00436612 • Address: E R L THORNTON FWY & 1ST AVE, DALLAS, 75226, DALLAS, TX • City Council District: 7
Service Request Number
14-00436612
Address
E R L THORNTON FWY & 1ST AVE, DALLAS, 75226, DALLAS, TX
City Council District
7
Department
Police Department
Service Request Type
Police MISC - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-06T13:08:55.000
Status
Closed
Created Date
2014-10-23T13:08:55.000
Update Date
2014-10-24T10:37:59.000
Closed Date
2014-10-24T10:37:56.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2500164.1795153300
Y Coordinate
6971857.1245974600
Unique Key
1137561011
15-00034850
Service Request Number: 15-00034850 • Address: 2511 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00034850
Address
2511 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-03T17:15:16.000
Status
Closed
Created Date
2015-01-29T17:15:16.000
Update Date
2015-01-30T14:18:31.000
Closed Date
2015-01-30T14:18:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2549149.8893075000
Y Coordinate
6930943.3144829600
Lat Long Location
2511 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1144905108
15-00191564
Service Request Number: 15-00191564 • Address: 2378 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 8
Service Request Number
15-00191564
Address
2378 E LEDBETTER DR, DALLAS, TX 75216
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-20T16:23:41.000
Status
Closed
Created Date
2015-05-11T16:23:41.000
Update Date
2015-05-14T16:26:52.000
Closed Date
2015-05-14T16:26:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2496764.8934504300
Y Coordinate
6937987.4373399800
Lat Long Location
2378 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1155009534
15-00112838
Service Request Number: 15-00112838 • Address: 4439 N OTTAWA RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00112838
Address
4439 N OTTAWA RD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-05-11T08:46:40.000
Status
Closed
Created Date
2015-03-30T08:46:40.000
Update Date
2015-05-05T08:56:26.000
Closed Date
2015-05-05T08:56:25.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2462356.4219612200
Y Coordinate
6974911.0796990900
Lat Long Location
4439 N OTTAWA RD, DALLAS, TX, 75212
Unique Key
1150015017
15-00034944
Service Request Number: 15-00034944 • Address: 2727 W WHEATLAND RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
15-00034944
Address
2727 W WHEATLAND RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Tethering - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-01T18:56:58.000
Status
Closed
Created Date
2015-01-29T18:56:58.000
Update Date
2015-01-29T18:59:02.000
Closed Date
2015-01-29T18:57:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2471947.8129345600
Y Coordinate
6922496.9617196800
Lat Long Location
2727 W WHEATLAND RD, DALLAS, TX, 75237
Unique Key
1144910347
14-00436694
Service Request Number: 14-00436694 • Address: S HASKELL AVE & MCKENZIE ST, DALLAS, 75223, DALLAS, TX • City Council District: 7
Service Request Number
14-00436694
Address
S HASKELL AVE & MCKENZIE ST, DALLAS, 75223, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-05T13:55:05.000
Status
Closed
Created Date
2014-10-23T13:55:05.000
Update Date
2014-10-30T12:18:28.000
Closed Date
2014-10-30T12:18:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2503832.2166877000
Y Coordinate
6972581.0797463300
Unique Key
1137565410
14-00498449
Service Request Number: 14-00498449 • Address: 1400 S RIVERFRONT BLVD, DALLAS, TX 75207 • City Council District: 2
Service Request Number
14-00498449
Address
1400 S RIVERFRONT BLVD, DALLAS, TX 75207
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-22T14:03:04.000
Status
Closed
Created Date
2014-12-13T14:03:04.000
Update Date
2014-12-13T14:06:15.000
Closed Date
2014-12-13T14:06:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491153.7908008000
Y Coordinate
6964832.7862380600
Lat Long Location
1400 S RIVERFRONT BLVD, DALLAS, TX, 75207
Unique Key
1141505504
15-00034869
Service Request Number: 15-00034869 • Address: 11675 REEDER RD, DALLAS, TX 75229 • City Council District: 6
Service Request Number
15-00034869
Address
11675 REEDER RD, DALLAS, TX 75229
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-08T17:24:53.000
Status
Closed
Created Date
2015-01-29T17:24:53.000
Update Date
2015-02-09T07:19:37.000
Closed Date
2015-02-09T07:19:37.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2460772.3697088800
Y Coordinate
7016119.1852193500
Lat Long Location
11675 REEDER RD, DALLAS, TX, 75229
Unique Key
1144906156
15-00022761
Service Request Number: 15-00022761 • Address: 3940 S LEDBETTER DR, DALLAS, TX 75236 • City Council District: 3
Service Request Number
15-00022761
Address
3940 S LEDBETTER DR, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-03-05T08:34:25.000
Status
Lien Hold
Created Date
2015-01-21T08:34:25.000
Update Date
2015-04-21T10:57:54.000
Closed Date
2015-04-21T10:57:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2453431.9666968100
Y Coordinate
6939725.0977405100
Lat Long Location
3940 S LEDBETTER DR, DALLAS, TX, 75236
Unique Key
1144144588
15-00048460
Service Request Number: 15-00048460 • Address: 272 W LAWSON RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00048460
Address
272 W LAWSON RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-13T10:31:41.000
Status
Closed
Created Date
2015-02-10T10:31:41.000
Update Date
2015-02-10T13:50:03.000
Closed Date
2015-02-10T13:50:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2560463.5824957800
Y Coordinate
6942396.4660940900
Lat Long Location
272 W LAWSON RD, DALLAS, TX, 75253
Unique Key
1145773011
14-00462454
Service Request Number: 14-00462454 • Address: TURTLE CREEK BLVD & LEMMON AVE, DALLAS, 75219, DALLAS, TX • City Council District: 14
Service Request Number
14-00462454
Address
TURTLE CREEK BLVD & LEMMON AVE, DALLAS, 75219, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-12-04T09:40:00.000
Status
Closed
Created Date
2014-11-12T09:40:00.000
Update Date
2014-12-03T14:59:39.000
Closed Date
2014-12-03T14:59:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489811.9152017500
Y Coordinate
6981798.7613307600
Unique Key
1139190203
14-00436605
Service Request Number: 14-00436605 • Address: 9210 S R L THORNTON FWY, DALLAS, TX 75134 • City Council District: 8
Service Request Number
14-00436605
Address
9210 S R L THORNTON FWY, DALLAS, TX 75134
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Illegal Vending - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-24T13:04:10.000
Status
Closed
Created Date
2014-10-23T13:04:10.000
Update Date
2014-10-26T21:02:18.000
Closed Date
2014-10-26T21:02:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2484678.8003648800
Y Coordinate
6918724.0525289100
Lat Long Location
9210 S R L THORNTON FWY, DALLAS, TX, 75134
Unique Key
1137560666
14-00436646
Service Request Number: 14-00436646 • Address: S HARWOOD ST & E R L THORNTON FWY, DALLAS, 75201, DALLAS, TX • City Council District: 2
Service Request Number
14-00436646
Address
S HARWOOD ST & E R L THORNTON FWY, DALLAS, 75201, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-12T13:28:00.000
Status
Closed
Created Date
2014-10-23T13:28:00.000
Update Date
2014-10-23T14:10:31.000
Closed Date
2014-10-23T14:10:29.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2494606.9670754800
Y Coordinate
6969262.5460705500
Unique Key
1137562869
15-00271801
Service Request Number: 15-00271801 • Address: 5872 S R L THORNTON FWY, DALLAS, TX 75241 • City Council District: 4
Service Request Number
15-00271801
Address
5872 S R L THORNTON FWY, DALLAS, TX 75241
City Council District
4
Department
Park/Recreation Department
Service Request Type
High Weeds Parks - PKR
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-06T10:31:28.000
Status
Closed
Created Date
2015-06-19T10:31:28.000
Update Date
2015-06-22T10:48:46.000
Closed Date
2015-06-22T10:48:46.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484664.2062770200
Y Coordinate
6932998.8798626500
Lat Long Location
5872 S R L THORNTON FWY, DALLAS, TX, 75241
Unique Key
1160029703
15-00008324
Service Request Number: 15-00008324 • Address: 761 E KIRNWOOD DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00008324
Address
761 E KIRNWOOD DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-30T13:02:13.000
Status
Closed
Created Date
2015-01-08T13:02:13.000
Update Date
2015-05-21T15:55:19.000
Closed Date
2015-05-21T15:55:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488029.1618323400
Y Coordinate
6924700.9235833700
Lat Long Location
761 E KIRNWOOD DR, DALLAS, TX, 75241
Unique Key
1143214334
15-00022557
Service Request Number: 15-00022557 • Address: 2727 COUNCIL ST, DALLAS, TX • City Council District: 7
Service Request Number
15-00022557
Address
2727 COUNCIL ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-10T21:52:44.000
Status
Closed
Created Date
2015-01-20T21:52:44.000
Update Date
2015-01-26T09:48:08.000
Closed Date
2015-01-21T09:47:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2505670.1109697900
Y Coordinate
6961614.6734881800
Lat Long Location
2727 COUNCIL ST, DALLAS, TX
Unique Key
1144130320
15-00137584
Service Request Number: 15-00137584 • Address: 1045 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00137584
Address
1045 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-22T16:09:24.000
Status
Closed
Created Date
2015-04-10T16:09:24.000
Update Date
2015-04-25T10:33:20.000
Closed Date
2015-04-25T10:33:17.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488950.5053548000
Y Coordinate
6935635.9284341800
Lat Long Location
1045 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1151511002
15-00274541
Service Request Number: 15-00274541 • Address: 321 W MILLETT DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
15-00274541
Address
321 W MILLETT DR, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-28T22:54:38.000
Status
Closed
Created Date
2015-06-21T22:54:38.000
Update Date
2015-07-16T15:18:10.000
Closed Date
2015-07-16T15:18:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483341.0783816400
Y Coordinate
6930549.7943557100
Lat Long Location
321 W MILLETT DR, DALLAS, TX, 75232
Unique Key
1160206727
14-00498526
Service Request Number: 14-00498526 • Address: 108 W SANER AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00498526
Address
108 W SANER AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-22T14:32:54.000
Status
Closed
Created Date
2014-12-13T14:32:54.000
Update Date
2014-12-13T20:27:12.000
Closed Date
2014-12-13T20:27:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484204.5439352500
Y Coordinate
6946484.4873554800
Lat Long Location
108 W SANER AVE, DALLAS, TX, 75224
Unique Key
1141510079
15-00060014
Service Request Number: 15-00060014 • Address: 7120 S COCKRELL HILL RD, DALLAS, TX 75236 • Department: Code Compliance District Group
Service Request Number
15-00060014
Address
7120 S COCKRELL HILL RD, DALLAS, TX 75236
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-10T09:12:36.000
Status
Closed
Created Date
2015-02-19T09:12:36.000
Update Date
2015-04-08T15:35:08.000
Closed Date
2015-04-08T15:35:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2463558.6375901200
Y Coordinate
6927442.9988871600
Lat Long Location
7120 S COCKRELL HILL RD, DALLAS, TX, 75236
Unique Key
1146496674
14-00436740
Service Request Number: 14-00436740 • Address: BLUE MYRTLE WAY & ELM GROVE LN, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
14-00436740
Address
BLUE MYRTLE WAY & ELM GROVE LN, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-01T14:27:52.000
Status
Closed
Created Date
2014-10-23T14:27:52.000
Update Date
2014-11-04T11:49:49.000
Closed Date
2014-11-04T11:49:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2471358.3577268300
Y Coordinate
6974553.3437323600
Unique Key
1137568974
15-00272774
Service Request Number: 15-00272774 • Address: 4009 N HALL ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
15-00272774
Address
4009 N HALL ST, DALLAS, TX 75219
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-17T15:43:16.000
Status
Closed
Created Date
2015-06-19T15:43:16.000
Update Date
2015-10-19T08:54:29.000
Closed Date
2015-10-15T08:53:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2487641.9802509900
Y Coordinate
6982541.7831211500
Lat Long Location
4009 N HALL ST, DALLAS, TX, 75219
Unique Key
1160089062
15-00265766
Service Request Number: 15-00265766 • Address: 650 N PEARL ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
15-00265766
Address
650 N PEARL ST, DALLAS, TX 75201
City Council District
14
Department
Code Compliance District Group
Service Request Type
Limousine - Transportation Complaint - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-07T15:48:03.000
Status
Closed
Created Date
2015-06-16T15:48:03.000
Update Date
2015-06-19T15:39:14.000
Closed Date
2015-06-19T15:39:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492330.4462752400
Y Coordinate
6973251.0009592100
Lat Long Location
650 N PEARL ST, DALLAS, TX, 75201
Unique Key
1159634000
15-00022594
Service Request Number: 15-00022594 • Address: 7142 BRAMLETT DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00022594
Address
7142 BRAMLETT DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-10T23:02:32.000
Status
Closed
Created Date
2015-01-20T23:02:32.000
Update Date
2015-01-29T15:52:07.000
Closed Date
2015-01-29T15:52:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2522191.9279392900
Y Coordinate
6952941.0050900000
Lat Long Location
7142 BRAMLETT DR, DALLAS, TX
Unique Key
1144132602
14-00487091
Service Request Number: 14-00487091 • Address: WALNUT ST & AUDELIA RD, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00487091
Address
WALNUT ST & AUDELIA RD, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-11T15:10:48.000
Status
Closed
Created Date
2014-12-04T15:10:48.000
Update Date
2014-12-04T15:21:26.000
Closed Date
2014-12-04T15:21:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515219.2398327700
Y Coordinate
7023346.2098318800
Unique Key
1140789367
15-00072983
Service Request Number: 15-00072983 • Address: 1739 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00072983
Address
1739 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-10T09:43:30.000
Status
Closed
Created Date
2015-03-03T09:43:30.000
Update Date
2015-03-03T09:49:54.000
Closed Date
2015-03-02T09:49:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535408.1906288400
Y Coordinate
6935909.9488533100
Lat Long Location
1739 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1147328903
15-00022574
Service Request Number: 15-00022574 • Address: 9609 KITTYHAWK LN, DALLAS, TX • City Council District: 5
Service Request Number
15-00022574
Address
9609 KITTYHAWK LN, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-10T22:13:33.000
Status
Duplicate (closed)
Created Date
2015-01-20T22:13:33.000
Update Date
2015-02-04T13:01:46.000
Closed Date
2015-02-04T13:01:46.000
Priority
Standard
Method Received Description
Web
X Coordinate
2535272.7821143500
Y Coordinate
6952239.6426422600
Lat Long Location
9609 KITTYHAWK LN, DALLAS, TX
Unique Key
1144131382
15-00060056
Service Request Number: 15-00060056 • Address: 1930 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00060056
Address
1930 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-04-02T09:23:06.000
Status
Closed
Created Date
2015-02-19T09:23:06.000
Update Date
2015-03-31T16:49:22.000
Closed Date
2015-03-31T16:49:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475171.7045997700
Y Coordinate
6948917.6854779300
Lat Long Location
1930 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1146499229
14-00486043
Service Request Number: 14-00486043 • Address: 327 S WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00486043
Address
327 S WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-02-09T16:46:39.000
Status
Closed
Created Date
2014-12-03T16:46:39.000
Update Date
2014-12-23T09:20:36.000
Closed Date
2014-12-23T09:20:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477174.0878009100
Y Coordinate
6957173.7885968800
Lat Long Location
327 S WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1140717412
14-00498512
Service Request Number: 14-00498512 • Address: 2515 S BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00498512
Address
2515 S BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-22T14:30:09.000
Status
Closed
Created Date
2014-12-13T14:30:09.000
Update Date
2014-12-16T12:55:38.000
Closed Date
2014-12-16T12:55:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469042.0731333900
Y Coordinate
6949078.2874163800
Lat Long Location
2515 S BARNETT AVE, DALLAS, TX, 75211
Unique Key
1141509289
15-00034893
Service Request Number: 15-00034893 • Address: 9415 S R L THORNTON FWY, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00034893
Address
9415 S R L THORNTON FWY, DALLAS, TX 75232
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Commercial - SAN
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-05T17:52:05.000
Status
Closed
Created Date
2015-01-29T17:52:05.000
Update Date
2015-01-30T14:07:38.000
Closed Date
2015-01-30T14:07:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2484578.9634331300
Y Coordinate
6918271.4158729200
Lat Long Location
9415 S R L THORNTON FWY, DALLAS, TX, 75232
Unique Key
1144907579
15-00231545
Service Request Number: 15-00231545 • Address: 900 S POLK ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00231545
Address
900 S POLK ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-15T12:52:25.000
Status
Closed
Created Date
2015-06-01T12:52:25.000
Update Date
2015-06-03T16:21:02.000
Closed Date
2015-06-03T16:21:02.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2478920.4712613700
Y Coordinate
6955062.5042046000
Lat Long Location
900 S POLK ST, DALLAS, TX, 75208
Unique Key
1157559363
15-00022595
Service Request Number: 15-00022595 • Address: 7312 BARRETT DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00022595
Address
7312 BARRETT DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-10T23:07:07.000
Status
Closed
Created Date
2015-01-20T23:07:07.000
Update Date
2015-09-24T15:58:32.000
Closed Date
2015-09-24T15:58:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2523268.3001226000
Y Coordinate
6952630.2571126200
Lat Long Location
7312 BARRETT DR, DALLAS, TX
Unique Key
1144132669
14-00436532
Service Request Number: 14-00436532 • Address: LUCAS DR & SYLVESTER ST, DALLAS, 75219, DALLAS, TX 75219 • City Council District: 2
Service Request Number
14-00436532
Address
LUCAS DR & SYLVESTER ST, DALLAS, 75219, DALLAS, TX 75219
City Council District
2
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-06T12:21:00.000
Status
Closed
Created Date
2014-10-23T12:21:00.000
Update Date
2014-10-27T13:57:37.000
Closed Date
2014-10-27T13:57:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2483313.7955869200
Y Coordinate
6981749.8475919100
Unique Key
1137556283
14-00474250
Service Request Number: 14-00474250 • Address: N BEACON ST & LIVE OAK ST, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
14-00474250
Address
N BEACON ST & LIVE OAK ST, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-08T16:30:57.000
Status
Closed
Created Date
2014-11-20T16:30:57.000
Update Date
2014-11-25T13:54:42.000
Closed Date
2014-11-25T13:54:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2501417.6977238500
Y Coordinate
6981625.3636634000
Unique Key
1139933554
15-00022482
Service Request Number: 15-00022482 • Address: 4922 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00022482
Address
4922 S HARWOOD ST, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-23T18:38:47.000
Status
Closed
Created Date
2015-01-20T18:38:47.000
Update Date
2015-01-21T15:47:34.000
Closed Date
2015-01-21T15:47:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2504148.8136085900
Y Coordinate
6959942.7112273900
Lat Long Location
4922 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1144124037
15-00205846
Service Request Number: 15-00205846 • Address: 1564 E ELMORE AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00205846
Address
1564 E ELMORE AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-20T09:36:04.000
Status
Closed
Created Date
2015-05-19T09:36:04.000
Update Date
2015-05-19T19:30:10.000
Closed Date
2015-05-19T16:58:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490987.6413498800
Y Coordinate
6947994.5497966600
Lat Long Location
1564 E ELMORE AVE, DALLAS, TX, 75216
Unique Key
1155929103
14-00486049
Service Request Number: 14-00486049 • Address: 300 S MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00486049
Address
300 S MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-01-16T16:49:28.000
Status
Closed
Created Date
2014-12-03T16:49:28.000
Update Date
2014-12-11T16:24:51.000
Closed Date
2014-12-11T16:24:51.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476838.3953245200
Y Coordinate
6957291.5138311200
Lat Long Location
300 S MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1140717739
15-00022589
Service Request Number: 15-00022589 • Address: 128 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00022589
Address
128 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Street Lighting - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-03T22:53:33.000
Status
Closed
Created Date
2015-01-20T22:53:33.000
Update Date
2015-01-21T15:55:25.000
Closed Date
2015-01-21T15:55:24.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2535297.9307515400
Y Coordinate
6947416.1809668400
Lat Long Location
128 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1144132310
15-00022567
Service Request Number: 15-00022567 • Address: 7440 C F HAWN FWY, DALLAS, TX • City Council District: 5
Service Request Number
15-00022567
Address
7440 C F HAWN FWY, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-10T22:01:39.000
Status
Closed
Created Date
2015-01-20T22:01:39.000
Update Date
2015-01-22T16:34:00.000
Closed Date
2015-01-22T16:33:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2523770.3139218700
Y Coordinate
6949865.0504590500
Lat Long Location
7440 C F HAWN FWY, DALLAS, TX
Unique Key
1144130944
14-00410460
Service Request Number: 14-00410460 • Address: WHITE ROCK TRL & CLEARHURST DR, DALLAS, 75238, DALLAS, TX • City Council District: 10
Service Request Number
14-00410460
Address
WHITE ROCK TRL & CLEARHURST DR, DALLAS, 75238, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-17T09:02:53.000
Status
Closed
Created Date
2014-10-06T09:02:53.000
Update Date
2014-10-08T11:12:13.000
Closed Date
2014-10-08T11:12:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2512321.0512910000
Y Coordinate
7004169.6850389500
Unique Key
1135934184
15-00205821
Service Request Number: 15-00205821 • Address: 1500 S AKARD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00205821
Address
1500 S AKARD ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-30T09:30:41.000
Status
Closed
Created Date
2015-05-19T09:30:41.000
Update Date
2015-05-20T13:08:30.000
Closed Date
2015-05-20T13:00:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2493486.4240652900
Y Coordinate
6967247.4621235000
Lat Long Location
1500 S AKARD ST, DALLAS, TX, 75215
Unique Key
1155927558
15-00137757
Service Request Number: 15-00137757 • Address: 100 N ACRES DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00137757
Address
100 N ACRES DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-05-15T16:51:54.000
Status
Closed
Created Date
2015-04-10T16:51:54.000
Update Date
2015-04-10T16:52:57.000
Closed Date
2015-04-10T16:52:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2540930.4264708300
Y Coordinate
6947094.1731574600
Lat Long Location
100 N ACRES DR, DALLAS, TX, 75217
Unique Key
1151521573
15-00022599
Service Request Number: 15-00022599 • Address: 7113 BARRETT DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00022599
Address
7113 BARRETT DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-10T23:17:07.000
Status
Closed
Created Date
2015-01-20T23:17:07.000
Update Date
2015-01-29T16:14:37.000
Closed Date
2015-01-29T16:14:36.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2522026.7742547900
Y Coordinate
6952654.5408450100
Lat Long Location
7113 BARRETT DR, DALLAS, TX
Unique Key
1144132907
15-00213121
Service Request Number: 15-00213121 • Address: 1040 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00213121
Address
1040 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-22T19:42:52.000
Status
Closed
Created Date
2015-05-21T19:42:52.000
Update Date
2015-05-22T14:39:03.000
Closed Date
2015-05-22T10:07:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535389.3892214700
Y Coordinate
6940868.7402215800
Lat Long Location
1040 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1156355498
15-00213133
Service Request Number: 15-00213133 • Address: 1040 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00213133
Address
1040 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-22T19:54:39.000
Status
Closed
Created Date
2015-05-21T19:54:39.000
Update Date
2015-05-21T21:43:01.000
Closed Date
2015-05-21T21:42:57.000
Priority
Emergency
Method Received Description
Web
X Coordinate
2535389.3892214700
Y Coordinate
6940868.7402215800
Lat Long Location
1040 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1156357471
14-00485957
Service Request Number: 14-00485957 • Address: 2300 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00485957
Address
2300 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-10T16:15:24.000
Status
Closed
Created Date
2014-12-03T16:15:24.000
Update Date
2014-12-03T16:16:45.000
Closed Date
2014-12-03T16:16:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474167.5414530700
Y Coordinate
6948904.5783522900
Lat Long Location
2300 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1140711937
15-00022525
Service Request Number: 15-00022525 • Address: 14820 KNOLLVIEW DR, DALLAS, TX • City Council District: 11
Service Request Number
15-00022525
Address
14820 KNOLLVIEW DR, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-25T20:02:24.000
Status
Closed
Created Date
2015-01-20T20:02:24.000
Update Date
2015-01-20T20:15:01.000
Closed Date
2015-01-20T20:15:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Urgent
Method Received Description
Web
X Coordinate
2493979.3271445000
Y Coordinate
7033056.5055404500
Lat Long Location
14820 KNOLLVIEW DR, DALLAS, TX
Unique Key
1144128277
15-00022600
Service Request Number: 15-00022600 • Address: 1722 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00022600
Address
1722 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-23T23:21:55.000
Status
Closed
Created Date
2015-01-20T23:21:55.000
Update Date
2015-01-21T08:52:32.000
Closed Date
2015-01-21T08:52:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477590.6269958400
Y Coordinate
6951982.4187628600
Lat Long Location
1722 S EDGEFIELD AVE, DALLAS, TX, 75224
Unique Key
1144133001
14-00436759
Service Request Number: 14-00436759 • Address: RURAL AVE & MAIL AVE, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
14-00436759
Address
RURAL AVE & MAIL AVE, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-06T14:38:29.000
Status
Closed
Created Date
2014-10-23T14:38:29.000
Update Date
2014-11-03T07:08:57.000
Closed Date
2014-11-03T07:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473675.0733706800
Y Coordinate
6989140.0478833800
Unique Key
1137570259
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