311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

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14-00474098
Service Request Number: 14-00474098 • Address: W ILLINOIS AVE & S HAMPTON RD, DALLAS, 75233, DALLAS, TX • City Council District: 1
Service Request Number
14-00474098
Address
W ILLINOIS AVE & S HAMPTON RD, DALLAS, 75233, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-01T15:41:40.000
Status
Closed
Created Date
2014-11-20T15:41:40.000
Update Date
2014-11-20T16:12:40.000
Closed Date
2014-11-20T16:12:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473731.7379203800
Y Coordinate
6948960.3267020500
Unique Key
1139923920
15-00231580
Service Request Number: 15-00231580 • Address: 1515 E ELMORE AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00231580
Address
1515 E ELMORE AVE, DALLAS, TX 75216
City Council District
4
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-15T13:07:42.000
Status
Closed
Created Date
2015-06-01T13:07:42.000
Update Date
2015-06-26T11:09:32.000
Closed Date
2015-06-25T15:11:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490490.3945526800
Y Coordinate
6948028.1761000800
Lat Long Location
1515 E ELMORE AVE, DALLAS, TX, 75216
Unique Key
1157561736
15-00060047
Service Request Number: 15-00060047 • Address: 1930 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00060047
Address
1930 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-02T09:20:33.000
Status
Closed
Created Date
2015-02-19T09:20:33.000
Update Date
2015-03-31T16:51:20.000
Closed Date
2015-03-31T16:51:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475171.7047034400
Y Coordinate
6948917.6867830000
Lat Long Location
1930 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1146498647
15-00022546
Service Request Number: 15-00022546 • Address: 736 UARDA DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00022546
Address
736 UARDA DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-10T21:28:25.000
Status
Closed
Created Date
2015-01-20T21:28:25.000
Update Date
2015-02-04T16:05:12.000
Closed Date
2015-02-04T16:05:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2534820.0502566600
Y Coordinate
6950954.6566316500
Lat Long Location
736 UARDA DR, DALLAS, TX
Unique Key
1144129627
15-00213206
Service Request Number: 15-00213206 • Address: 501 N CARROLL AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
15-00213206
Address
501 N CARROLL AVE, DALLAS, TX 75246
City Council District
2
Department
Department of Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-06-11T23:35:05.000
Status
Closed
Created Date
2015-05-21T23:35:05.000
Update Date
2015-05-27T10:26:39.000
Closed Date
2015-05-27T10:26:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2499817.7310986800
Y Coordinate
6976292.0902343700
Lat Long Location
501 N CARROLL AVE, DALLAS, TX, 75246
Unique Key
1156363293
15-00191519
Service Request Number: 15-00191519 • Address: 1562 E OHIO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00191519
Address
1562 E OHIO AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-23T16:16:59.000
Status
Closed
Created Date
2015-05-11T16:16:59.000
Update Date
2015-06-01T17:50:23.000
Closed Date
2015-06-01T17:50:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490878.3796905700
Y Coordinate
6948721.2787524400
Lat Long Location
1562 E OHIO AVE, DALLAS, TX, 75216
Unique Key
1155007985
15-00022578
Service Request Number: 15-00022578 • Address: 209 KODIAK DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00022578
Address
209 KODIAK DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-10T22:21:10.000
Status
Closed
Created Date
2015-01-20T22:21:10.000
Update Date
2015-01-27T11:51:17.000
Closed Date
2015-01-27T11:51:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2533393.8923641600
Y Coordinate
6946540.1877889400
Lat Long Location
209 KODIAK DR, DALLAS, TX
Unique Key
1144131619
14-00486047
Service Request Number: 14-00486047 • Address: 819 N BISHOP AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00486047
Address
819 N BISHOP AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-12T16:48:22.000
Status
Closed
Created Date
2014-12-03T16:48:22.000
Update Date
2014-12-05T15:38:14.000
Closed Date
2014-12-05T15:38:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482499.6448772300
Y Coordinate
6960809.6848111900
Lat Long Location
819 N BISHOP AVE, DALLAS, TX, 75208
Unique Key
1140717587
15-00213108
Service Request Number: 15-00213108 • Address: 1946 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00213108
Address
1946 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-05T19:24:57.000
Status
Closed
Created Date
2015-05-21T19:24:57.000
Update Date
2015-05-22T16:01:12.000
Closed Date
2015-05-22T15:36:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2521881.9976267700
Y Coordinate
6959079.8449109900
Lat Long Location
1946 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1156352383
15-00060114
Service Request Number: 15-00060114 • Address: 1710 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00060114
Address
1710 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
FIRE - Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-05T09:37:24.000
Status
Closed
Created Date
2015-02-19T09:37:24.000
Update Date
2015-02-19T09:56:18.000
Closed Date
2015-02-19T09:56:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2496691.4281022600
Y Coordinate
6979463.3108896500
Lat Long Location
1710 N CARROLL AVE, DALLAS, TX, 75204
Unique Key
1146502883
14-00436450
Service Request Number: 14-00436450 • Address: GREENVILLE AVE & TWIN BRIDGE, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00436450
Address
GREENVILLE AVE & TWIN BRIDGE, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-02T11:32:48.000
Status
Closed
Created Date
2014-10-23T11:32:48.000
Update Date
2014-10-30T15:25:40.000
Closed Date
2014-10-30T15:25:39.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2506091.9987691800
Y Coordinate
7016835.7700156900
Unique Key
1137550998
14-00462404
Service Request Number: 14-00462404 • Address: LIVE OAK ST & N PEARL ST, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
14-00462404
Address
LIVE OAK ST & N PEARL ST, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-05T09:26:30.000
Status
Closed
Created Date
2014-11-12T09:26:30.000
Update Date
2014-11-20T15:22:56.000
Closed Date
2014-11-18T15:22:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2492857.1039941800
Y Coordinate
6972793.8794752600
Unique Key
1139187457
14-00485985
Service Request Number: 14-00485985 • Address: 3506 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
14-00485985
Address
3506 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-12T16:22:52.000
Status
Closed
Created Date
2014-12-03T16:22:52.000
Update Date
2014-12-08T09:53:36.000
Closed Date
2014-12-08T09:53:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492045.3443870200
Y Coordinate
6984769.5746872600
Lat Long Location
3506 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1140713901
15-00178826
Service Request Number: 15-00178826 • Address: 1626 EAST SHORE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00178826
Address
1626 EAST SHORE DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-13T17:09:46.000
Status
Closed
Created Date
2015-05-04T17:09:46.000
Update Date
2015-05-11T11:34:44.000
Closed Date
2015-05-11T11:34:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2533993.7982293300
Y Coordinate
6957138.2080309000
Lat Long Location
1626 EAST SHORE DR, DALLAS, TX, 75217
Unique Key
1154166984
14-00498423
Service Request Number: 14-00498423 • Address: 1408 N RIVERFRONT BLVD, DALLAS, TX 75207 • City Council District: 6
Service Request Number
14-00498423
Address
1408 N RIVERFRONT BLVD, DALLAS, TX 75207
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-22T13:43:28.000
Status
Closed
Created Date
2014-12-13T13:43:28.000
Update Date
2014-12-16T13:10:50.000
Closed Date
2014-12-16T13:10:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484697.1898507700
Y Coordinate
6974492.1471687200
Lat Long Location
1408 N RIVERFRONT BLVD, DALLAS, TX, 75207
Unique Key
1141504093
14-00474073
Service Request Number: 14-00474073 • Address: N CENTRAL EXPY & E MOCKINGBIRD LN, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
14-00474073
Address
N CENTRAL EXPY & E MOCKINGBIRD LN, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-30T15:36:17.000
Status
Closed
Created Date
2014-11-20T15:36:17.000
Update Date
2014-12-01T11:47:01.000
Closed Date
2014-12-01T11:47:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2497075.6521482300
Y Coordinate
6991607.0097902100
Unique Key
1139922480
14-00462355
Service Request Number: 14-00462355 • Address: W ILLINOIS AVE & COOMBS CREEK DR, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
14-00462355
Address
W ILLINOIS AVE & COOMBS CREEK DR, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-13T09:08:34.000
Status
Closed
Created Date
2014-11-12T09:08:34.000
Update Date
2014-11-12T09:15:37.000
Closed Date
2014-11-12T09:15:37.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2467019.2617410500
Y Coordinate
6948885.8497577800
Unique Key
1139184874
15-00152612
Service Request Number: 15-00152612 • Address: 700 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00152612
Address
700 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-21T13:24:23.000
Status
Closed
Created Date
2015-04-20T13:24:23.000
Update Date
2015-04-20T16:18:36.000
Closed Date
2015-04-20T16:18:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2537925.7605932900
Y Coordinate
6950829.7402216900
Lat Long Location
700 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1152462420
15-00060128
Service Request Number: 15-00060128 • Address: 2730 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00060128
Address
2730 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-22T09:40:30.000
Status
Closed
Created Date
2015-02-19T09:40:30.000
Update Date
2015-02-21T16:06:25.000
Closed Date
2015-02-21T16:06:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2527122.7150526200
Y Coordinate
6963700.4891168600
Lat Long Location
2730 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1146503680
15-00034857
Service Request Number: 15-00034857 • Address: 403 N TENNANT ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00034857
Address
403 N TENNANT ST, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-05T17:19:05.000
Status
Closed
Created Date
2015-01-29T17:19:05.000
Update Date
2015-02-03T13:07:03.000
Closed Date
2015-02-03T13:07:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473977.3451755200
Y Coordinate
6958856.4287993200
Lat Long Location
403 N TENNANT ST, DALLAS, TX, 75208
Unique Key
1144905501
15-00022689
Service Request Number: 15-00022689 • Address: 10501 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 10
Service Request Number
15-00022689
Address
10501 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-03-19T08:08:30.000
Status
Closed
Created Date
2015-01-21T08:08:30.000
Update Date
2015-02-02T09:09:00.000
Closed Date
2015-02-02T09:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2519965.4887937900
Y Coordinate
7002114.3365700300
Lat Long Location
10501 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1144139657
15-00213205
Service Request Number: 15-00213205 • Address: 8510 E R L THORNTON FWY, DALLAS, TX 75228 • City Council District: 7
Service Request Number
15-00213205
Address
8510 E R L THORNTON FWY, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-24T23:30:05.000
Status
Closed
Created Date
2015-05-21T23:30:05.000
Update Date
2015-05-23T14:40:58.000
Closed Date
2015-05-23T14:40:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2522599.8192055800
Y Coordinate
6976677.1427365200
Lat Long Location
8510 E R L THORNTON FWY, DALLAS, TX, 75228
Unique Key
1156363217
15-00178830
Service Request Number: 15-00178830 • Address: 906 W FIVE MILE PKWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00178830
Address
906 W FIVE MILE PKWY, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-06-12T17:12:12.000
Status
Closed
Created Date
2015-05-04T17:12:12.000
Update Date
2015-05-06T09:33:10.000
Closed Date
2015-05-06T08:03:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2480058.9206856900
Y Coordinate
6939655.0014137600
Lat Long Location
906 W FIVE MILE PKWY, DALLAS, TX, 75224
Unique Key
1154167212
14-00498508
Service Request Number: 14-00498508 • Address: 618 S ROSEMONT AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00498508
Address
618 S ROSEMONT AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-22T14:28:45.000
Status
Closed
Created Date
2014-12-13T14:28:45.000
Update Date
2014-12-13T15:37:51.000
Closed Date
2014-12-13T15:37:51.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476457.1098237600
Y Coordinate
6956186.9291436700
Lat Long Location
618 S ROSEMONT AVE, DALLAS, TX, 75208
Unique Key
1141509036
15-00251986
Service Request Number: 15-00251986 • Address: 329 E COLORADO BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00251986
Address
329 E COLORADO BLVD, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-06-16T15:13:41.000
Status
Closed
Created Date
2015-06-09T15:13:41.000
Update Date
2015-06-11T10:39:43.000
Closed Date
2015-06-11T10:39:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484986.0532951500
Y Coordinate
6963039.5550636200
Lat Long Location
329 E COLORADO BLVD, DALLAS, TX, 75203
Unique Key
1158749388
15-00231562
Service Request Number: 15-00231562 • Address: 2800 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00231562
Address
2800 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-06-08T12:57:16.000
Status
Closed
Created Date
2015-06-01T12:57:16.000
Update Date
2015-06-01T13:14:42.000
Closed Date
2015-06-01T13:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488040.4963723400
Y Coordinate
6946096.3400249600
Lat Long Location
2800 S EWING AVE, DALLAS, TX, 75216
Unique Key
1157560388
15-00274562
Service Request Number: 15-00274562 • Address: 1000 S LAMAR ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00274562
Address
1000 S LAMAR ST, DALLAS, TX 75215
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-23T03:14:14.000
Status
Closed
Created Date
2015-06-22T03:14:14.000
Update Date
2015-06-22T08:36:22.000
Closed Date
2015-06-22T08:29:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2491151.4180857700
Y Coordinate
6967512.3717904000
Lat Long Location
1000 S LAMAR ST, DALLAS, TX, 75215
Unique Key
1160208319
15-00191568
Service Request Number: 15-00191568 • Address: 2902 N EL CENTRO WAY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00191568
Address
2902 N EL CENTRO WAY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-23T16:25:16.000
Status
Closed
Created Date
2015-05-11T16:25:16.000
Update Date
2015-06-04T10:38:35.000
Closed Date
2015-06-04T10:38:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2499530.4142572600
Y Coordinate
6925898.8593527600
Lat Long Location
2902 N EL CENTRO WAY, DALLAS, TX, 75241
Unique Key
1155009814
14-00474113
Service Request Number: 14-00474113 • Address: N TYLER ST & W CANTY ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00474113
Address
N TYLER ST & W CANTY ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-01T15:45:22.000
Status
Closed
Created Date
2014-11-20T15:45:22.000
Update Date
2014-11-20T16:06:43.000
Closed Date
2014-11-20T16:06:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479607.4619196200
Y Coordinate
6960703.3775118600
Unique Key
1139924765
15-00112834
Service Request Number: 15-00112834 • Address: 4700 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00112834
Address
4700 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-13T08:46:15.000
Status
Closed
Created Date
2015-03-30T08:46:15.000
Update Date
2015-04-10T12:39:47.000
Closed Date
2015-04-10T12:39:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2505552.9513282800
Y Coordinate
6962458.9678444600
Lat Long Location
4700 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1150014808
14-00410249
Service Request Number: 14-00410249 • Address: S CENTRAL EXPY & METROPOLITAN AVE, DALLAS, 75215, DALLAS, TX • City Council District: 7
Service Request Number
14-00410249
Address
S CENTRAL EXPY & METROPOLITAN AVE, DALLAS, 75215, DALLAS, TX
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-07T07:36:33.000
Status
Closed
Created Date
2014-10-06T07:36:33.000
Update Date
2014-10-06T07:51:08.000
Closed Date
2014-10-06T07:51:00.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2500742.1221763500
Y Coordinate
6963170.3907550300
Unique Key
1135921479
15-00022579
Service Request Number: 15-00022579 • Address: 1339 STRICKLAND ST, DALLAS, TX • City Council District: 4
Service Request Number
15-00022579
Address
1339 STRICKLAND ST, DALLAS, TX
City Council District
4
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-15T22:26:42.000
Status
Closed
Created Date
2015-01-20T22:26:42.000
Update Date
2015-01-21T14:49:43.000
Closed Date
2015-01-21T14:49:42.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2489794.8097085800
Y Coordinate
6955397.6521245300
Lat Long Location
1339 STRICKLAND ST, DALLAS, TX
Unique Key
1144131686
14-00499738
Service Request Number: 14-00499738 • Address: OLIVE ST & VICTORY AVE, DALLAS, 75201, DALLAS, TX • City Council District: 2
Service Request Number
14-00499738
Address
OLIVE ST & VICTORY AVE, DALLAS, 75201, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-10T12:15:35.000
Status
Closed
Created Date
2014-12-15T12:15:35.000
Update Date
2014-12-19T14:35:30.000
Closed Date
2014-12-19T14:35:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487518.9716312500
Y Coordinate
6974102.8619902500
Unique Key
1141587142
15-00137754
Service Request Number: 15-00137754 • Address: 2843 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00137754
Address
2843 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-22T16:51:17.000
Status
Closed
Created Date
2015-04-10T16:51:17.000
Update Date
2015-05-29T17:12:00.000
Closed Date
2015-05-29T17:12:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497787.9038804900
Y Coordinate
6947026.9223633300
Lat Long Location
2843 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1151521437
14-00474071
Service Request Number: 14-00474071 • Address: ALLEN ST & LACLEDE ST, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
14-00474071
Address
ALLEN ST & LACLEDE ST, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-06T15:34:59.000
Status
Closed
Created Date
2014-11-20T15:34:59.000
Update Date
2015-03-30T10:07:43.000
Closed Date
2014-12-05T09:03:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490283.4628851100
Y Coordinate
6978650.3301476500
Unique Key
1139922301
15-00252100
Service Request Number: 15-00252100 • Address: 3811 E KIEST BLVD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00252100
Address
3811 E KIEST BLVD, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-30T15:32:36.000
Status
Closed
Created Date
2015-06-09T15:32:36.000
Update Date
2015-06-10T15:09:43.000
Closed Date
2015-06-10T15:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2494768.2999980300
Y Coordinate
6955874.6842794500
Lat Long Location
3811 E KIEST BLVD, DALLAS, TX, 75203
Unique Key
1158755391
15-00178837
Service Request Number: 15-00178837 • Address: 3080 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00178837
Address
3080 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-06-09T17:16:03.000
Status
Closed
Created Date
2015-05-04T17:16:03.000
Update Date
2015-06-04T11:51:29.000
Closed Date
2015-06-04T11:51:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473840.1078051300
Y Coordinate
6945347.8367400100
Lat Long Location
3080 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1154167710
14-00436714
Service Request Number: 14-00436714 • Address: S HARWOOD ST & E R L THORNTON FWY, DALLAS, 75201, DALLAS, TX • City Council District: 2
Service Request Number
14-00436714
Address
S HARWOOD ST & E R L THORNTON FWY, DALLAS, 75201, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic - Construction Signs - STS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-28T14:05:47.000
Status
Closed
Created Date
2014-10-23T14:05:47.000
Update Date
2014-10-27T10:00:27.000
Closed Date
2014-10-27T10:00:27.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2494603.4667677400
Y Coordinate
6969261.4303767700
Unique Key
1137566813
15-00205820
Service Request Number: 15-00205820 • Address: 398 S RIVERFRONT BLVD, DALLAS, TX 75207 • City Council District: 6
Service Request Number
15-00205820
Address
398 S RIVERFRONT BLVD, DALLAS, TX 75207
City Council District
6
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-07-23T09:30:28.000
Status
Closed
Created Date
2015-05-19T09:30:28.000
Update Date
2015-05-20T13:02:37.000
Closed Date
2015-05-20T13:02:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2487306.2605267700
Y Coordinate
6967877.5785727900
Lat Long Location
398 S RIVERFRONT BLVD, DALLAS, TX, 75207
Unique Key
1155927440
15-00271855
Service Request Number: 15-00271855 • Address: 852 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00271855
Address
852 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-24T10:50:26.000
Status
Closed
Created Date
2015-06-19T10:50:26.000
Update Date
2015-06-26T07:14:07.000
Closed Date
2015-06-26T07:14:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2535247.7903049400
Y Coordinate
6952361.3992571400
Lat Long Location
852 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1160033005
15-00034875
Service Request Number: 15-00034875 • Address: 105 S WILLOMET AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00034875
Address
105 S WILLOMET AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-30T17:36:36.000
Status
Closed
Created Date
2015-01-29T17:36:36.000
Update Date
2015-02-01T09:33:53.000
Closed Date
2015-01-31T09:10:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2478694.9772011300
Y Coordinate
6958035.4179774200
Lat Long Location
105 S WILLOMET AVE, DALLAS, TX, 75208
Unique Key
1144906539
14-00486989
Service Request Number: 14-00486989 • Address: 5622 W PURDUE AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00486989
Address
5622 W PURDUE AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-15T14:25:38.000
Status
Closed
Created Date
2014-12-04T14:25:38.000
Update Date
2014-12-08T09:03:23.000
Closed Date
2014-12-08T09:03:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2485314.7999423100
Y Coordinate
6997827.9262398400
Lat Long Location
5622 W PURDUE AVE, DALLAS, TX, 75209
Unique Key
1140783520
14-00436718
Service Request Number: 14-00436718 • Address: E MOCKINGBIRD LN & MOCKINGBIRD STATION, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
14-00436718
Address
E MOCKINGBIRD LN & MOCKINGBIRD STATION, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-30T14:07:01.000
Status
Closed
Created Date
2014-10-23T14:07:01.000
Update Date
2014-10-24T07:35:27.000
Closed Date
2014-10-24T07:35:26.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2498197.5499374800
Y Coordinate
6991665.2081242600
Unique Key
1137567017
15-00213053
Service Request Number: 15-00213053 • Address: 822 N JESTER AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00213053
Address
822 N JESTER AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-06T18:23:57.000
Status
Closed
Created Date
2015-05-21T18:23:57.000
Update Date
2015-06-10T08:49:27.000
Closed Date
2015-06-10T08:49:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468771.9795898000
Y Coordinate
6960299.8911769900
Lat Long Location
822 N JESTER AVE, DALLAS, TX, 75211
Unique Key
1156349016
14-00498467
Service Request Number: 14-00498467 • Address: 2800 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00498467
Address
2800 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-22T14:12:39.000
Status
Closed
Created Date
2014-12-13T14:12:39.000
Update Date
2014-12-16T09:17:22.000
Closed Date
2014-12-16T09:17:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473810.1696957200
Y Coordinate
6947663.5893302700
Lat Long Location
2800 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1141506619
15-00034971
Service Request Number: 15-00034971 • Address: 2200 S COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00034971
Address
2200 S COCKRELL HILL RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-02-05T19:29:53.000
Status
Closed
Created Date
2015-01-29T19:29:53.000
Update Date
2015-01-29T19:33:39.000
Closed Date
2015-01-29T19:33:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463191.0890572200
Y Coordinate
6949508.6422619100
Lat Long Location
2200 S COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1144912567
15-00112640
Service Request Number: 15-00112640 • Address: 6209 N JIM MILLER RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
15-00112640
Address
6209 N JIM MILLER RD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-13T07:57:30.000
Status
Closed
Created Date
2015-03-30T07:57:30.000
Update Date
2015-03-30T08:01:42.000
Closed Date
2015-03-30T08:01:41.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2522797.6815260400
Y Coordinate
6978857.3942899100
Lat Long Location
6209 N JIM MILLER RD, DALLAS, TX, 75228
Unique Key
1150002668
15-00137694
Service Request Number: 15-00137694 • Address: 2835 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00137694
Address
2835 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-22T16:34:03.000
Status
Closed
Created Date
2015-04-10T16:34:03.000
Update Date
2015-04-10T16:45:58.000
Closed Date
2015-04-10T16:45:58.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497718.2994188600
Y Coordinate
6946985.7178779300
Lat Long Location
2835 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1151517971
14-00436589
Service Request Number: 14-00436589 • Address: LAFAYETTE ST & N PEAK ST, DALLAS, 75204, DALLAS, TX • City Council District: 2
Service Request Number
14-00436589
Address
LAFAYETTE ST & N PEAK ST, DALLAS, 75204, DALLAS, TX
City Council District
2
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-06T12:54:56.000
Status
Closed
Created Date
2014-10-23T12:54:56.000
Update Date
2014-10-24T15:32:36.000
Closed Date
2014-10-24T15:32:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2495375.3443672200
Y Coordinate
6979666.7624082800
Unique Key
1137559772
15-00252134
Service Request Number: 15-00252134 • Address: 200 N CARROLL AVE, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00252134
Address
200 N CARROLL AVE, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-08-12T15:38:02.000
Status
Closed
Created Date
2015-06-09T15:38:02.000
Update Date
2015-06-09T16:12:01.000
Closed Date
2015-06-09T16:12:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2500631.8593218200
Y Coordinate
6975543.5544553400
Lat Long Location
200 N CARROLL AVE, DALLAS, TX, 75226
Unique Key
1158757109