311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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15-00123089
Service Request Number: 15-00123089 • Address: 3003 AIRHAVEN ST, DALLAS, TX • City Council District: 13
Service Request Number
15-00123089
Address
3003 AIRHAVEN ST, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-14T17:39:59.000
Status
Closed
Created Date
2015-04-02T17:39:59.000
Update Date
2015-11-06T14:57:14.000
Closed Date
2015-09-17T10:27:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2466661.9424237900
Y Coordinate
7016363.3353233700
Lat Long Location
3003 AIRHAVEN ST, DALLAS, TX
Unique Key
1150610915
14-00513898
Service Request Number: 14-00513898 • Address: W LEDBETTER DR & S R L THORNTON FWY, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
14-00513898
Address
W LEDBETTER DR & S R L THORNTON FWY, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-02-04T17:33:47.000
Status
Closed
Created Date
2014-12-29T17:33:47.000
Update Date
2014-12-29T21:34:05.000
Closed Date
2014-12-29T21:34:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2484427.6572099000
Y Coordinate
6937035.4164487400
Unique Key
1142498407
14-00462205
Service Request Number: 14-00462205 • Address: SINGLETON BLVD & N BECKLEY AVE, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
14-00462205
Address
SINGLETON BLVD & N BECKLEY AVE, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-19T08:26:07.000
Status
Closed
Created Date
2014-11-12T08:26:07.000
Update Date
2014-11-24T12:12:12.000
Closed Date
2014-11-24T12:12:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483032.6498739200
Y Coordinate
6970346.3980632300
Unique Key
1139175305
15-00112660
Service Request Number: 15-00112660 • Address: 406 AVENUE J, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00112660
Address
406 AVENUE J, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-02T08:04:17.000
Status
Closed
Created Date
2015-03-30T08:04:17.000
Update Date
2015-06-25T12:04:59.000
Closed Date
2015-06-25T12:04:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2494134.2696664300
Y Coordinate
6958255.3823498400
Lat Long Location
406 AVENUE, DALLAS, TX, 75203
Unique Key
1150003872
14-00486964
Service Request Number: 14-00486964 • Address: CHEROKEE TRL & BLUFFVIEW BLVD, DALLAS, 75209, DALLAS, TX • City Council District: 13
Service Request Number
14-00486964
Address
CHEROKEE TRL & BLUFFVIEW BLVD, DALLAS, 75209, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-15T14:02:31.000
Status
Closed
Created Date
2014-12-04T14:02:31.000
Update Date
2015-03-13T11:18:51.000
Closed Date
2015-03-13T11:18:49.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2480673.5772618900
Y Coordinate
6999870.2691120500
Unique Key
1140781521
14-00486964
Service Request Number: 14-00486964 • Address: CHEROKEE TRL & BLUFFVIEW BLVD, DALLAS, 75209, DALLAS, TX • City Council District: 13
Service Request Number
14-00486964
Address
CHEROKEE TRL & BLUFFVIEW BLVD, DALLAS, 75209, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-15T14:02:31.000
Status
Closed
Created Date
2014-12-04T14:02:31.000
Update Date
2015-03-13T11:18:51.000
Closed Date
2015-03-13T11:18:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2480673.5772618900
Y Coordinate
6999870.2691120500
Unique Key
1140781521
14-00448223
Service Request Number: 14-00448223 • Address: BOB O LINK DR & SPERRY ST, DALLAS, 75214, DALLAS, TX • City Council District: 9
Service Request Number
14-00448223
Address
BOB O LINK DR & SPERRY ST, DALLAS, 75214, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-14T12:48:56.000
Status
Closed
Created Date
2014-10-31T12:48:56.000
Update Date
2014-11-12T15:16:08.000
Closed Date
2014-11-12T15:16:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2508138.9342253300
Y Coordinate
6990011.9412730800
Unique Key
1138284394
15-00163664
Service Request Number: 15-00163664 • Address: 5936 E LOVERS LN, DALLAS, TX 75206 • City Council District: 14
Service Request Number
15-00163664
Address
5936 E LOVERS LN, DALLAS, TX 75206
City Council District
14
Department
Trinity Watershed Management
Service Request Type
Storm Water Constr. Site/Erosion Ctrl - TWM
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-15T08:14:44.000
Status
Closed
Created Date
2015-04-27T08:14:44.000
Update Date
2015-04-28T15:32:23.000
Closed Date
2015-04-28T15:32:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2501120.5110726300
Y Coordinate
6996894.0371641900
Lat Long Location
5936 E LOVERS LN, DALLAS, TX, 75206
Unique Key
1153172103
15-00251987
Service Request Number: 15-00251987 • Address: 4618 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00251987
Address
4618 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-18T15:13:52.000
Status
Closed
Created Date
2015-06-09T15:13:52.000
Update Date
2015-06-12T16:54:43.000
Closed Date
2015-06-12T16:54:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488145.6104022600
Y Coordinate
6937398.4627180700
Lat Long Location
4618 S EWING AVE, DALLAS, TX, 75216
Unique Key
1158749449
14-00486997
Service Request Number: 14-00486997 • Address: ACADEMY DR & MILITARY PKWY, DALLAS, 75227, DALLAS, TX • City Council District: 5
Service Request Number
14-00486997
Address
ACADEMY DR & MILITARY PKWY, DALLAS, 75227, DALLAS, TX
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-01T14:32:34.000
Status
Closed
Created Date
2014-12-04T14:32:34.000
Update Date
2014-12-15T16:16:26.000
Closed Date
2014-12-15T16:12:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2519573.4948572900
Y Coordinate
6969223.0905700000
Unique Key
1140784246
14-00487001
Service Request Number: 14-00487001 • Address: BENNETT AVE & ROSS AVE, DALLAS, 75206, DALLAS, TX • City Council District: 2
Service Request Number
14-00487001
Address
BENNETT AVE & ROSS AVE, DALLAS, 75206, DALLAS, TX
City Council District
2
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-12-18T14:38:09.000
Status
Closed
Created Date
2014-12-04T14:38:09.000
Update Date
2015-02-23T09:58:12.000
Closed Date
2015-02-23T09:58:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2498390.1122184200
Y Coordinate
6980897.1556657700
Unique Key
1140784649
15-00123125
Service Request Number: 15-00123125 • Address: 1040 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00123125
Address
1040 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-07T18:20:08.000
Status
Closed
Created Date
2015-04-02T18:20:08.000
Update Date
2015-04-08T13:12:10.000
Closed Date
2015-04-08T13:12:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2535389.3892214700
Y Coordinate
6940868.7402215800
Lat Long Location
1040 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1150613108
15-00231324
Service Request Number: 15-00231324 • Address: 6815 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00231324
Address
6815 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-10T11:46:22.000
Status
Closed
Created Date
2015-06-01T11:46:22.000
Update Date
2015-06-05T09:38:26.000
Closed Date
2015-06-05T09:38:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2508079.1123194200
Y Coordinate
6993544.8310656900
Lat Long Location
6815 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1157545775
14-00486949
Service Request Number: 14-00486949 • Address: ABRAMS RD & L B J FWY, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00486949
Address
ABRAMS RD & L B J FWY, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-11T13:53:10.000
Status
Closed
Created Date
2014-12-04T13:53:10.000
Update Date
2015-09-22T16:27:17.000
Closed Date
2014-12-04T13:55:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2509945.6532663300
Y Coordinate
7019026.6183095700
Unique Key
1140780424
14-00448228
Service Request Number: 14-00448228 • Address: HILLSIDE DR & WESTLAKE AVE, DALLAS, 75214, DALLAS, TX • City Council District: 9
Service Request Number
14-00448228
Address
HILLSIDE DR & WESTLAKE AVE, DALLAS, 75214, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-20T12:52:24.000
Status
Closed
Created Date
2014-10-31T12:52:24.000
Update Date
2014-10-31T14:23:59.000
Closed Date
2014-10-31T14:23:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2506068.7929051800
Y Coordinate
6986453.0092544800
Unique Key
1138284607
15-00112744
Service Request Number: 15-00112744 • Address: 414 N PRAIRIE AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
15-00112744
Address
414 N PRAIRIE AVE, DALLAS, TX 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-11T08:25:31.000
Status
Closed
Created Date
2015-03-30T08:25:31.000
Update Date
2015-04-02T15:16:40.000
Closed Date
2015-04-02T15:16:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2500872.3714280700
Y Coordinate
6976985.7002864300
Lat Long Location
414 N PRAIRIE AVE, DALLAS, TX, 75246
Unique Key
1150009171
15-00086731
Service Request Number: 15-00086731 • Address: 4207 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00086731
Address
4207 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-04-16T15:31:14.000
Status
Closed
Created Date
2015-03-12T15:31:14.000
Update Date
2015-03-24T11:59:40.000
Closed Date
2015-03-24T11:59:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2464087.5459495900
Y Coordinate
6948873.2407183700
Lat Long Location
4207 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1148364232
15-00034891
Service Request Number: 15-00034891 • Address: 9415 E R L THORNTON FWY, DALLAS, TX 75232 • City Council District: 7
Service Request Number
15-00034891
Address
9415 E R L THORNTON FWY, DALLAS, TX 75232
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Commercial - SAN
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-05T17:48:55.000
Status
Closed
Created Date
2015-01-29T17:48:55.000
Update Date
2015-01-30T14:06:19.000
Closed Date
2015-01-30T14:06:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2526452.8437201300
Y Coordinate
6978033.5501716300
Lat Long Location
9415 E R L THORNTON FWY, DALLAS, TX, 75232
Unique Key
1144907447
15-00271842
Service Request Number: 15-00271842 • Address: 710 S AKARD ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00271842
Address
710 S AKARD ST, DALLAS, TX 75201
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-27T10:46:34.000
Status
Duplicate (closed)
Created Date
2015-06-19T10:46:34.000
Update Date
2015-08-06T11:05:15.000
Closed Date
2015-08-06T11:05:15.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491649.3006667700
Y Coordinate
6969328.4809519500
Lat Long Location
710 S AKARD ST, DALLAS, TX, 75201
Unique Key
1160032183
15-00212863
Service Request Number: 15-00212863 • Address: 710 S AKARD ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00212863
Address
710 S AKARD ST, DALLAS, TX 75201
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-29T16:25:47.000
Status
Closed
Created Date
2015-05-21T16:25:47.000
Update Date
2015-08-06T11:05:16.000
Closed Date
2015-08-06T11:05:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491649.3014078000
Y Coordinate
6969328.4789485200
Lat Long Location
710 S AKARD ST, DALLAS, TX, 75201
Unique Key
1156336358
15-00022590
Service Request Number: 15-00022590 • Address: 7206 BRAMLETT DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00022590
Address
7206 BRAMLETT DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-10T22:56:13.000
Status
Closed
Created Date
2015-01-20T22:56:13.000
Update Date
2015-04-11T08:37:37.000
Closed Date
2015-04-11T08:37:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2522567.2329967900
Y Coordinate
6952945.0936573800
Lat Long Location
7206 BRAMLETT DR, DALLAS, TX
Unique Key
1144132368
15-00272774
Service Request Number: 15-00272774 • Address: 4009 N HALL ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
15-00272774
Address
4009 N HALL ST, DALLAS, TX 75219
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-17T15:43:16.000
Status
Closed
Created Date
2015-06-19T15:43:16.000
Update Date
2015-10-19T08:54:29.000
Closed Date
2015-10-15T08:53:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487641.9802509900
Y Coordinate
6982541.7831211500
Lat Long Location
4009 N HALL ST, DALLAS, TX, 75219
Unique Key
1160089062
15-00271825
Service Request Number: 15-00271825 • Address: 915 N MADISON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00271825
Address
915 N MADISON AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-30T10:38:45.000
Status
Closed
Created Date
2015-06-19T10:38:45.000
Update Date
2015-06-23T13:05:51.000
Closed Date
2015-06-23T13:05:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482898.3388941300
Y Coordinate
6961315.3607037300
Lat Long Location
915 N MADISON AVE, DALLAS, TX, 75208
Unique Key
1160031194
14-00448159
Service Request Number: 14-00448159 • Address: OAK LAWN AVE & CEDAR SPRINGS RD, DALLAS, 75219, DALLAS, TX • City Council District: 14
Service Request Number
14-00448159
Address
OAK LAWN AVE & CEDAR SPRINGS RD, DALLAS, 75219, DALLAS, TX
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-01T12:15:56.000
Status
Closed
Created Date
2014-10-31T12:15:56.000
Update Date
2014-10-31T13:23:23.000
Closed Date
2014-10-31T13:20:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2488107.0871317600
Y Coordinate
6981443.3980207500
Unique Key
1138280589
14-00448254
Service Request Number: 14-00448254 • Address: STONE CANYON RD & MEADOW RD, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
14-00448254
Address
STONE CANYON RD & MEADOW RD, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-02T13:04:55.000
Status
Closed
Created Date
2014-10-31T13:04:55.000
Update Date
2015-04-06T15:26:00.000
Closed Date
2014-12-22T14:49:47.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2497945.9276066200
Y Coordinate
7009825.4228377100
Unique Key
1138286076
15-00205816
Service Request Number: 15-00205816 • Address: 935 N WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00205816
Address
935 N WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-03T09:29:45.000
Status
Closed
Created Date
2015-05-19T09:29:45.000
Update Date
2015-05-21T15:32:35.000
Closed Date
2015-05-21T15:32:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2478683.7387896200
Y Coordinate
6961438.1372165300
Lat Long Location
935 N WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1155927278
14-00485938
Service Request Number: 14-00485938 • Address: 3058 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00485938
Address
3058 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-01-09T16:10:40.000
Status
Closed
Created Date
2014-12-03T16:10:40.000
Update Date
2014-12-15T13:15:30.000
Closed Date
2014-12-15T13:15:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484304.6618921700
Y Coordinate
6944772.4238172600
Lat Long Location
3058 S BECKLEY AVE, DALLAS, TX, 75224
Unique Key
1140710823
15-00034900
Service Request Number: 15-00034900 • Address: 6516 E NORTHWEST HWY, DALLAS, TX 75231 • City Council District: 14
Service Request Number
15-00034900
Address
6516 E NORTHWEST HWY, DALLAS, TX 75231
City Council District
14
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-03-15T17:58:51.000
Status
Closed
Created Date
2015-01-29T17:58:51.000
Update Date
2015-02-02T15:15:07.000
Closed Date
2015-02-02T15:15:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2506157.6397667600
Y Coordinate
6999009.9076615200
Lat Long Location
6516 E NORTHWEST HWY, DALLAS, TX, 75231
Unique Key
1144907955
15-00178883
Service Request Number: 15-00178883 • Address: 2297 WEST SHORE DR, DALLAS, TX 75214 • City Council District: 14
Service Request Number
15-00178883
Address
2297 WEST SHORE DR, DALLAS, TX 75214
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-10T17:40:11.000
Status
Closed
Created Date
2015-05-04T17:40:11.000
Update Date
2015-10-20T11:55:00.000
Closed Date
2015-10-20T11:52:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2509891.2044963600
Y Coordinate
6984001.4481898200
Lat Long Location
2297 WEST SHORE DR, DALLAS, TX, 75214
Unique Key
1154170400
14-00448127
Service Request Number: 14-00448127 • Address: 7300 EAST GRAND AVE, DALLAS, TX 75214 • City Council District: 2
Service Request Number
14-00448127
Address
7300 EAST GRAND AVE, DALLAS, TX 75214
City Council District
2
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-14T12:00:00.000
Status
Closed
Created Date
2014-10-31T12:00:00.000
Update Date
2014-11-03T10:55:34.000
Closed Date
2014-11-03T10:55:33.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2511582.9958613500
Y Coordinate
6981386.5535724600
Lat Long Location
7300 EAST GRAND AVE, DALLAS, TX, 75214
Unique Key
1138278668
15-00163612
Service Request Number: 15-00163612 • Address: 10524 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 9
Service Request Number
15-00163612
Address
10524 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
9
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-06-23T07:25:33.000
Status
Closed
Created Date
2015-04-27T07:25:33.000
Update Date
2015-04-27T07:40:48.000
Closed Date
2015-04-27T07:27:23.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520084.5195290200
Y Coordinate
7002036.4749773800
Lat Long Location
10524 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1153167465
14-00448302
Service Request Number: 14-00448302 • Address: SHORELINE DR & PICTURELINE DR, DALLAS, 75233, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00448302
Address
SHORELINE DR & PICTURELINE DR, DALLAS, 75233, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-01T13:32:41.000
Status
Closed
Created Date
2014-10-31T13:32:41.000
Update Date
2014-10-31T13:53:29.000
Closed Date
2014-10-31T13:53:27.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Web
X Coordinate
2466920.7935061500
Y Coordinate
6939586.7458887200
Unique Key
1138288769
15-00086698
Service Request Number: 15-00086698 • Address: 3302 WEBB CHAPEL EXT, DALLAS, TX 75220 • City Council District: 2
Service Request Number
15-00086698
Address
3302 WEBB CHAPEL EXT, DALLAS, TX 75220
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-10T15:21:04.000
Status
Closed
Created Date
2015-03-12T15:21:04.000
Update Date
2015-04-06T15:52:20.000
Closed Date
2015-04-06T15:50:00.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2470449.6990082500
Y Coordinate
7000474.9706691300
Lat Long Location
3302 WEBB CHAPEL EXT, DALLAS, TX, 75220
Unique Key
1148362266
15-00231415
Service Request Number: 15-00231415 • Address: 1346 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00231415
Address
1346 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-18T12:07:49.000
Status
Closed
Created Date
2015-06-01T12:07:49.000
Update Date
2015-10-30T09:40:30.000
Closed Date
2015-10-30T09:40:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487715.9406323900
Y Coordinate
6953414.3914164800
Lat Long Location
1346 S EWING AVE, DALLAS, TX, 75216
Unique Key
1157550896
15-00231528
Service Request Number: 15-00231528 • Address: 1500 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00231528
Address
1500 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-14T12:44:30.000
Status
Closed
Created Date
2015-06-01T12:44:30.000
Update Date
2015-06-10T10:19:58.000
Closed Date
2015-06-10T10:19:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2554387.8791966100
Y Coordinate
6936227.0796846600
Lat Long Location
1500 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1157558074
14-00462245
Service Request Number: 14-00462245 • Address: 3790 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
14-00462245
Address
3790 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-13T08:40:05.000
Status
Closed
Created Date
2014-11-12T08:40:05.000
Update Date
2014-11-12T09:58:42.000
Closed Date
2014-11-12T09:35:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2503111.6262343500
Y Coordinate
6964823.6701945600
Lat Long Location
3790 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1139178010
14-00498521
Service Request Number: 14-00498521 • Address: 106 SOUTH SHORE DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00498521
Address
106 SOUTH SHORE DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-24T14:32:00.000
Status
Closed
Created Date
2014-12-13T14:32:00.000
Update Date
2014-12-13T21:23:26.000
Closed Date
2014-12-13T21:23:26.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484279.9312952300
Y Coordinate
6953147.3073577700
Lat Long Location
106 SOUTH SHORE DR, DALLAS, TX, 75216
Unique Key
1141509776
14-00462933
Service Request Number: 14-00462933 • Address: 3947 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
14-00462933
Address
3947 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-26T12:19:34.000
Status
Closed
Created Date
2014-11-12T12:19:34.000
Update Date
2014-11-24T12:07:57.000
Closed Date
2014-11-24T12:07:56.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2503726.7475953600
Y Coordinate
6964171.7964844900
Lat Long Location
3947 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1139217768
14-00448213
Service Request Number: 14-00448213 • Address: ARGENTIA DR & S ZANG BLVD, DALLAS, 75224, DALLAS, TX • City Council District: 1
Service Request Number
14-00448213
Address
ARGENTIA DR & S ZANG BLVD, DALLAS, 75224, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-09T12:41:53.000
Status
Closed
Created Date
2014-10-31T12:41:53.000
Update Date
2014-11-02T18:23:13.000
Closed Date
2014-11-02T18:23:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482947.0158572200
Y Coordinate
6952857.4065167600
Unique Key
1138283763
15-00022552
Service Request Number: 15-00022552 • Address: 614 UARDA DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00022552
Address
614 UARDA DR, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-15T21:41:16.000
Status
Closed
Created Date
2015-01-20T21:41:16.000
Update Date
2015-01-21T09:18:59.000
Closed Date
2015-01-21T09:18:59.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2534823.6853033800
Y Coordinate
6950306.2717460700
Lat Long Location
614 UARDA DR, DALLAS, TX
Unique Key
1144129994
14-00485969
Service Request Number: 14-00485969 • Address: 201 S EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00485969
Address
201 S EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-01-16T16:19:10.000
Status
Closed
Created Date
2014-12-03T16:19:10.000
Update Date
2014-12-22T12:34:33.000
Closed Date
2014-12-22T12:34:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487204.7239650400
Y Coordinate
6958774.4543017800
Lat Long Location
201 S EWING AVE, DALLAS, TX, 75203
Unique Key
1140712797
15-00022556
Service Request Number: 15-00022556 • Address: 2503 CARPENTER AVE, DALLAS, TX • City Council District: 7
Service Request Number
15-00022556
Address
2503 CARPENTER AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-10T21:48:09.000
Status
Closed
Created Date
2015-01-20T21:48:09.000
Update Date
2015-01-26T09:29:04.000
Closed Date
2015-01-21T09:28:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2503502.9125460700
Y Coordinate
6961874.2659592900
Lat Long Location
2503 CARPENTER AVE, DALLAS, TX
Unique Key
1144130244
14-00474099
Service Request Number: 14-00474099 • Address: KINGSTON ST & S HAMPTON RD, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00474099
Address
KINGSTON ST & S HAMPTON RD, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-01T15:42:50.000
Status
Closed
Created Date
2014-11-20T15:42:50.000
Update Date
2014-11-20T16:17:36.000
Closed Date
2014-11-20T16:17:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473744.1404308200
Y Coordinate
6953915.5378028800
Unique Key
1139924031
15-00178855
Service Request Number: 15-00178855 • Address: 205 N TENNANT ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00178855
Address
205 N TENNANT ST, DALLAS, TX 75208
City Council District
1
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-18T17:24:42.000
Status
Closed
Created Date
2015-05-04T17:24:42.000
Update Date
2015-05-05T09:02:30.000
Closed Date
2015-05-05T09:02:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473956.2255045700
Y Coordinate
6958051.0724948700
Lat Long Location
205 N TENNANT ST, DALLAS, TX, 75208
Unique Key
1154168765
15-00008317
Service Request Number: 15-00008317 • Address: 504 E 10TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00008317
Address
504 E 10TH ST, DALLAS, TX 75203
City Council District
1
Department
Trinity Watershed Management
Service Request Type
Flooding/Drainage Complaint - TWM
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-01-29T12:58:21.000
Status
Closed
Created Date
2015-01-08T12:58:21.000
Update Date
2015-01-09T17:10:55.000
Closed Date
2015-01-09T17:10:54.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2485826.3153960000
Y Coordinate
6959173.0686894300
Lat Long Location
504 E 10TH ST, DALLAS, TX, 75203
Unique Key
1143213877
15-00213049
Service Request Number: 15-00213049 • Address: 810 N JESTER AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00213049
Address
810 N JESTER AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-06T18:20:46.000
Status
Closed
Created Date
2015-05-21T18:20:46.000
Update Date
2015-06-09T10:19:38.000
Closed Date
2015-06-09T10:19:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468772.2609876800
Y Coordinate
6960250.7760898900
Lat Long Location
810 N JESTER AVE, DALLAS, TX, 75211
Unique Key
1156348738
15-00034755
Service Request Number: 15-00034755 • Address: 101 S TENNANT ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00034755
Address
101 S TENNANT ST, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-03-01T16:29:04.000
Status
Closed
Created Date
2015-01-29T16:29:04.000
Update Date
2015-03-09T13:05:10.000
Closed Date
2015-03-09T13:05:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2473956.4831241900
Y Coordinate
6958024.9903012100
Lat Long Location
101 S TENNANT ST, DALLAS, TX, 75208
Unique Key
1144899546
15-00252068
Service Request Number: 15-00252068 • Address: 4619 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00252068
Address
4619 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-22T15:27:37.000
Status
Closed
Created Date
2015-06-09T15:27:37.000
Update Date
2015-06-25T18:00:50.000
Closed Date
2015-06-25T18:00:50.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493682.8569310300
Y Coordinate
6939236.3826432100
Lat Long Location
4619 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1158753753
15-00213146
Service Request Number: 15-00213146 • Address: 3880 CLOVER LN, DALLAS, TX • City Council District: 2
Service Request Number
15-00213146
Address
3880 CLOVER LN, DALLAS, TX
City Council District
2
Department
Sustainable Development and Construction Dept.
Service Request Type
Tree Removal - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-05T20:11:41.000
Status
Closed
Created Date
2015-05-21T20:11:41.000
Update Date
2015-05-22T08:40:17.000
Closed Date
2015-05-22T08:38:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2475145.4788081300
Y Coordinate
7003634.5376522300
Lat Long Location
3880 CLOVER LN, DALLAS, TX
Unique Key
1156359172
14-00474108
Service Request Number: 14-00474108 • Address: S HAMPTON RD & BURLINGTON BLVD, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00474108
Address
S HAMPTON RD & BURLINGTON BLVD, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-01T15:44:11.000
Status
Closed
Created Date
2014-11-20T15:44:11.000
Update Date
2014-11-20T16:24:18.000
Closed Date
2014-11-20T16:24:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473756.6827367400
Y Coordinate
6955073.4829688600
Unique Key
1139924450