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311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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Showing 50 real records
14-00486841
Service Request Number: 14-00486841 • Address: LAGOW ST & CANAL ST, DALLAS, 75210, DALLAS, TX • City Council District: 7
Service Request Number
14-00486841
Address
LAGOW ST & CANAL ST, DALLAS, 75210, DALLAS, TX
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-05T13:00:55.000
Status
Closed
Created Date
2014-12-04T13:00:55.000
Update Date
2014-12-04T13:41:15.000
Closed Date
2014-12-04T13:37:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2507244.3754917600
Y Coordinate
6968404.8997404300
Unique Key
1140773504
15-00123079
Service Request Number: 15-00123079 • Address: 899 N EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00123079
Address
899 N EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-10T17:30:28.000
Status
Closed
Created Date
2015-04-02T17:30:28.000
Update Date
2015-04-03T09:40:52.000
Closed Date
2015-04-03T09:40:51.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2477926.5731075200
Y Coordinate
6961233.6662002100
Lat Long Location
899 N EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1150610255
15-00178829
Service Request Number: 15-00178829 • Address: 821 N BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00178829
Address
821 N BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-06-09T17:10:55.000
Status
Closed
Created Date
2015-05-04T17:10:55.000
Update Date
2015-06-04T11:51:05.000
Closed Date
2015-06-04T11:51:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2469147.3378684200
Y Coordinate
6960293.6745983100
Lat Long Location
821 N BARNETT AVE, DALLAS, TX, 75211
Unique Key
1154167147
14-00486011
Service Request Number: 14-00486011 • Address: 1736 E RED BIRD LN, DALLAS, TX 75241 • City Council District: 3
Service Request Number
14-00486011
Address
1736 E RED BIRD LN, DALLAS, TX 75241
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-01-16T16:35:47.000
Status
Closed
Created Date
2014-12-03T16:35:47.000
Update Date
2014-12-13T09:17:52.000
Closed Date
2014-12-13T09:17:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493156.7909001100
Y Coordinate
6933048.7736371100
Lat Long Location
1736 E RED BIRD LN, DALLAS, TX, 75241
Unique Key
1140715808
14-00436503
Service Request Number: 14-00436503 • Address: LEMMON AVE & OAK GROVE AVE, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
14-00436503
Address
LEMMON AVE & OAK GROVE AVE, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-20T11:58:04.000
Status
Closed
Created Date
2014-10-23T11:58:04.000
Update Date
2014-10-28T11:14:44.000
Closed Date
2014-10-28T11:14:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491719.0979641200
Y Coordinate
6979915.5716308500
Unique Key
1137554331
15-00123149
Service Request Number: 15-00123149 • Address: 403 S WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00123149
Address
403 S WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-16T19:09:12.000
Status
Closed
Created Date
2015-04-02T19:09:12.000
Update Date
2015-04-03T15:50:05.000
Closed Date
2015-04-03T15:50:04.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2478317.5616825100
Y Coordinate
6957008.9410259700
Lat Long Location
403 S WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1150614621
14-00498460
Service Request Number: 14-00498460 • Address: 1300 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00498460
Address
1300 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-22T14:09:14.000
Status
Closed
Created Date
2014-12-13T14:09:14.000
Update Date
2014-12-16T09:00:28.000
Closed Date
2014-12-16T09:00:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468433.3940844800
Y Coordinate
6952783.6053058400
Lat Long Location
1300 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1141506206
15-00086672
Service Request Number: 15-00086672 • Address: 276 W LAWSON RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00086672
Address
276 W LAWSON RD, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-23T15:12:25.000
Status
Closed
Created Date
2015-03-12T15:12:25.000
Update Date
2015-03-18T11:02:45.000
Closed Date
2015-03-18T11:02:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2560355.4015581000
Y Coordinate
6942286.7396149400
Lat Long Location
276 W LAWSON RD, DALLAS, TX, 75253
Unique Key
1148360747
15-00048334
Service Request Number: 15-00048334 • Address: 800 N HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00048334
Address
800 N HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-11T09:51:18.000
Status
Closed
Created Date
2015-02-10T09:51:18.000
Update Date
2015-02-10T10:05:40.000
Closed Date
2015-02-10T10:05:39.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2473691.7106603400
Y Coordinate
6960584.2430197900
Lat Long Location
800 N HAMPTON RD, DALLAS, TX, 75208
Unique Key
1145765170
15-00252061
Service Request Number: 15-00252061 • Address: 326 S EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00252061
Address
326 S EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-23T15:26:41.000
Status
Closed
Created Date
2015-06-09T15:26:41.000
Update Date
2015-06-09T15:36:00.000
Closed Date
2015-06-09T15:36:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477597.8296767100
Y Coordinate
6957123.1659807200
Lat Long Location
326 S EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1158753338
14-00423776
Service Request Number: 14-00423776 • Address: MIDWAY RD & WALNUT HILL LN, DALLAS, 75229, DALLAS, TX • City Council District: 6
Service Request Number
14-00423776
Address
MIDWAY RD & WALNUT HILL LN, DALLAS, 75229, DALLAS, TX
City Council District
6
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-10-28T16:02:27.000
Status
Closed
Created Date
2014-10-14T16:02:27.000
Update Date
2014-10-16T10:20:50.000
Closed Date
2014-10-16T10:20:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478507.2518535700
Y Coordinate
7007198.8789816800
Unique Key
1136757627
14-00498461
Service Request Number: 14-00498461 • Address: 1200 S RIVERFRONT BLVD, DALLAS, TX 75207 • City Council District: 2
Service Request Number
14-00498461
Address
1200 S RIVERFRONT BLVD, DALLAS, TX 75207
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-22T14:09:20.000
Status
Closed
Created Date
2014-12-13T14:09:20.000
Update Date
2014-12-13T14:13:15.000
Closed Date
2014-12-13T14:13:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490513.3763717100
Y Coordinate
6965252.3911537900
Lat Long Location
1200 S RIVERFRONT BLVD, DALLAS, TX, 75207
Unique Key
1141506272
14-00423744
Service Request Number: 14-00423744 • Address: OLUSTA DR & COAHUILA DR, DALLAS, 75217, DALLAS, TX • City Council District: 8
Service Request Number
14-00423744
Address
OLUSTA DR & COAHUILA DR, DALLAS, 75217, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-17T15:51:34.000
Status
Closed
Created Date
2014-10-14T15:51:34.000
Update Date
2014-10-14T18:28:24.000
Closed Date
2014-10-14T18:28:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2526988.3295664900
Y Coordinate
6946008.7815045500
Unique Key
1136755432
15-00123245
Service Request Number: 15-00123245 • Address: 800 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00123245
Address
800 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Noisy - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-13T22:23:37.000
Status
Closed
Created Date
2015-04-02T22:23:37.000
Update Date
2015-04-03T09:21:30.000
Closed Date
2015-04-03T09:21:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2486275.2960877800
Y Coordinate
6962608.9614997700
Lat Long Location
800 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1150623218
14-00486970
Service Request Number: 14-00486970 • Address: GREENVILLE AVE & L B J FWY, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00486970
Address
GREENVILLE AVE & L B J FWY, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-11T14:07:17.000
Status
Closed
Created Date
2014-12-04T14:07:17.000
Update Date
2014-12-04T14:08:21.000
Closed Date
2014-12-04T14:08:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507469.6695490300
Y Coordinate
7020950.7903253900
Unique Key
1140782023
15-00022487
Service Request Number: 15-00022487 • Address: 1034 N MOROCCO AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00022487
Address
1034 N MOROCCO AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-23T18:42:13.000
Status
Closed
Created Date
2015-01-20T18:42:13.000
Update Date
2015-01-20T19:38:56.000
Closed Date
2015-01-20T19:38:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2457258.3099122300
Y Coordinate
6960650.4632588700
Lat Long Location
1034 N MOROCCO AVE, DALLAS, TX, 75211
Unique Key
1144124283
14-00486975
Service Request Number: 14-00486975 • Address: WALNUT ST & ABRAMS RD, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00486975
Address
WALNUT ST & ABRAMS RD, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-11T14:12:05.000
Status
Closed
Created Date
2014-12-04T14:12:05.000
Update Date
2014-12-04T14:13:16.000
Closed Date
2014-12-04T14:13:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2509718.3300249000
Y Coordinate
7023631.3461090400
Unique Key
1140782384
14-00448071
Service Request Number: 14-00448071 • Address: BAR X ST & HIGHLAND RD, DALLAS, 75228, DALLAS, TX • City Council District: 7
Service Request Number
14-00448071
Address
BAR X ST & HIGHLAND RD, DALLAS, 75228, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-03T11:24:04.000
Status
Closed
Created Date
2014-10-31T11:24:04.000
Update Date
2014-11-02T12:35:20.000
Closed Date
2014-11-02T12:35:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2518013.7673387900
Y Coordinate
6978546.8759313400
Unique Key
1138275045
15-00212968
Service Request Number: 15-00212968 • Address: 1300 N ZANG BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00212968
Address
1300 N ZANG BLVD, DALLAS, TX 75203
City Council District
1
Department
Park/Recreation Department
Service Request Type
Graffiti City Parks - PKR
Ert Estimated Response Time
4
Overall Service Request Due Date
2015-06-11T17:17:59.000
Status
Closed
Created Date
2015-05-21T17:17:59.000
Update Date
2015-06-17T10:56:48.000
Closed Date
2015-06-17T10:56:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484842.9366264500
Y Coordinate
6963031.1373561800
Lat Long Location
1300 N ZANG BLVD, DALLAS, TX, 75203
Unique Key
1156343570
14-00423743
Service Request Number: 14-00423743 • Address: HILLCREST RD & HILLCREST PLAZA DR, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
14-00423743
Address
HILLCREST RD & HILLCREST PLAZA DR, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-17T15:51:31.000
Status
Closed
Created Date
2014-10-14T15:51:31.000
Update Date
2014-10-14T17:28:02.000
Closed Date
2014-10-14T17:28:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2494337.2416292300
Y Coordinate
7022941.1348598600
Unique Key
1136755427
14-00462286
Service Request Number: 14-00462286 • Address: DESDEMONA DR & TOLOSA DR, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
14-00462286
Address
DESDEMONA DR & TOLOSA DR, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-19T08:50:36.000
Status
Closed
Created Date
2014-11-12T08:50:36.000
Update Date
2014-11-15T07:23:02.000
Closed Date
2014-11-15T07:23:01.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2528377.7775055400
Y Coordinate
6997611.5935363400
Unique Key
1139180608
14-00485963
Service Request Number: 14-00485963 • Address: 5700 W LOVERS LN, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00485963
Address
5700 W LOVERS LN, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-10T16:16:25.000
Status
Closed
Created Date
2014-12-03T16:16:25.000
Update Date
2014-12-03T16:18:38.000
Closed Date
2014-12-03T16:18:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485808.9005363300
Y Coordinate
6996726.7611426000
Lat Long Location
5700 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1140712352
14-00486933
Service Request Number: 14-00486933 • Address: MARKVILLE DR & L B J ACRD S, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00486933
Address
MARKVILLE DR & L B J ACRD S, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-11T13:44:45.000
Status
Closed
Created Date
2014-12-04T13:44:45.000
Update Date
2014-12-04T13:50:05.000
Closed Date
2014-12-04T13:50:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2508639.2269997100
Y Coordinate
7019872.3857524200
Unique Key
1140779367
14-00405830
Service Request Number: 14-00405830 • Address: 1266 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00405830
Address
1266 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Trinity Watershed Management
Service Request Type
Storm Water Constr. Site/Erosion Ctrl - TWM
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-22T14:03:34.000
Status
Closed
Created Date
2014-10-02T14:03:34.000
Update Date
2014-10-06T07:27:40.000
Closed Date
2014-10-03T12:53:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484253.2843934600
Y Coordinate
6953344.9781432700
Lat Long Location
1266 S BECKLEY AVE, DALLAS, TX, 75224
Unique Key
1135650729
14-00486962
Service Request Number: 14-00486962 • Address: W LOVERS LN & N CENTRAL EXPY, DALLAS, 75225, DALLAS, TX 75225 • City Council District: 14
Service Request Number
14-00486962
Address
W LOVERS LN & N CENTRAL EXPY, DALLAS, 75225, DALLAS, TX 75225
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Lighting - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-12-18T14:00:14.000
Status
Closed
Created Date
2014-12-04T14:00:14.000
Update Date
2014-12-04T16:02:19.000
Closed Date
2014-12-04T16:02:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2499263.2985956800
Y Coordinate
6996907.3767741900
Unique Key
1140781346
14-00486921
Service Request Number: 14-00486921 • Address: 1834 S PEARL EXPY, DALLAS, TX 75215 • City Council District: 2
Service Request Number
14-00486921
Address
1834 S PEARL EXPY, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-01-20T13:38:39.000
Status
Closed
Created Date
2014-12-04T13:38:39.000
Update Date
2014-12-04T14:50:46.000
Closed Date
2014-12-04T14:50:45.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2495917.8032756100
Y Coordinate
6968778.7654302900
Lat Long Location
1834 S PEARL EXPY, DALLAS, TX, 75215
Unique Key
1140778575
14-00486923
Service Request Number: 14-00486923 • Address: GREENVILLE AVE & L B J FWY, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00486923
Address
GREENVILLE AVE & L B J FWY, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-11T13:40:43.000
Status
Closed
Created Date
2014-12-04T13:40:43.000
Update Date
2015-08-14T09:16:15.000
Closed Date
2015-08-14T09:16:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507500.1521554400
Y Coordinate
7021027.7302095800
Unique Key
1140778794
15-00178673
Service Request Number: 15-00178673 • Address: 706 W SANER AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00178673
Address
706 W SANER AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-16T16:25:41.000
Status
Closed
Created Date
2015-05-04T16:25:41.000
Update Date
2015-05-27T10:26:15.000
Closed Date
2015-05-27T10:26:15.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2480707.8800729700
Y Coordinate
6946434.9134326900
Lat Long Location
706 W SANER AVE, DALLAS, TX, 75224
Unique Key
1154159852
14-00405767
Service Request Number: 14-00405767 • Address: 130 S SEAGOVILLE RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00405767
Address
130 S SEAGOVILLE RD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-16T13:27:07.000
Status
Closed
Created Date
2014-10-02T13:27:07.000
Update Date
2014-10-10T08:58:01.000
Closed Date
2014-10-10T08:58:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2533588.8480821500
Y Coordinate
6946855.7151042000
Lat Long Location
130 S SEAGOVILLE RD, DALLAS, TX, 75217
Unique Key
1135646445
15-00022421
Service Request Number: 15-00022421 • Address: 5612 WILLIS AVE, DALLAS, TX • City Council District: 14
Service Request Number
15-00022421
Address
5612 WILLIS AVE, DALLAS, TX
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-23T17:38:45.000
Status
Closed
Created Date
2015-01-20T17:38:45.000
Update Date
2015-01-21T14:59:31.000
Closed Date
2015-01-21T14:57:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2499304.0988140800
Y Coordinate
6985700.7743476800
Lat Long Location
5612 WILLIS AVE, DALLAS, TX
Unique Key
1144120510
15-00123083
Service Request Number: 15-00123083 • Address: 228 W CHERRY POINT DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
15-00123083
Address
228 W CHERRY POINT DR, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-14T17:34:10.000
Status
Closed
Created Date
2015-04-02T17:34:10.000
Update Date
2015-05-19T08:57:50.000
Closed Date
2015-05-19T08:57:50.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2483730.2314155700
Y Coordinate
6929333.1936465500
Lat Long Location
228 W CHERRY POINT DR, DALLAS, TX, 75232
Unique Key
1150610542
15-00213075
Service Request Number: 15-00213075 • Address: 719 N JESTER AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00213075
Address
719 N JESTER AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-27T18:50:41.000
Status
Duplicate (closed)
Created Date
2015-05-21T18:50:41.000
Update Date
2015-07-07T08:39:57.000
Closed Date
2015-07-07T08:39:57.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2468733.5617640000
Y Coordinate
6959937.6987782400
Lat Long Location
719 N JESTER AVE, DALLAS, TX, 75211
Unique Key
1156350375
14-00423683
Service Request Number: 14-00423683 • Address: SHILOH RD & ANDREA LN, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
14-00423683
Address
SHILOH RD & ANDREA LN, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-28T15:29:27.000
Status
Closed
Created Date
2014-10-14T15:29:27.000
Update Date
2014-10-16T09:02:34.000
Closed Date
2014-10-16T09:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2531160.6211881300
Y Coordinate
6988970.4564649800
Unique Key
1136751704
14-00423723
Service Request Number: 14-00423723 • Address: SPUR 408 & CLARK RD, DALLAS, 75236, DALLAS, TX • City Council District: 3
Service Request Number
14-00423723
Address
SPUR 408 & CLARK RD, DALLAS, 75236, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-11-03T15:45:49.000
Status
Closed
Created Date
2014-10-14T15:45:49.000
Update Date
2014-10-14T15:48:04.000
Closed Date
2014-10-14T15:48:04.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2446285.2465082800
Y Coordinate
6930411.1454194400
Unique Key
1136754268
14-00410251
Service Request Number: 14-00410251 • Address: GULFSTREAM DR & WELCH RD, DALLAS, 75244, DALLAS, TX • City Council District: 13
Service Request Number
14-00410251
Address
GULFSTREAM DR & WELCH RD, DALLAS, 75244, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-01-16T07:37:49.000
Status
Closed
Created Date
2014-10-06T07:37:49.000
Update Date
2014-10-07T06:50:23.000
Closed Date
2014-10-07T06:50:22.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2481069.3197190800
Y Coordinate
7020949.9320720900
Unique Key
1135921609
14-00405782
Service Request Number: 14-00405782 • Address: 1739 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00405782
Address
1739 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-09T13:35:51.000
Status
Closed
Created Date
2014-10-02T13:35:51.000
Update Date
2014-10-02T13:39:09.000
Closed Date
2014-10-01T13:39:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535408.1894848900
Y Coordinate
6935909.9498016200
Lat Long Location
1739 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1135647360
14-00423814
Service Request Number: 14-00423814 • Address: HILLCREST RD & CHURCHILL WAY, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
14-00423814
Address
HILLCREST RD & CHURCHILL WAY, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-17T16:19:49.000
Status
Closed
Created Date
2014-10-14T16:19:49.000
Update Date
2014-10-29T12:51:54.000
Closed Date
2014-10-14T12:50:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2494324.5317877100
Y Coordinate
7020894.4060063500
Unique Key
1136760456
14-00448080
Service Request Number: 14-00448080 • Address: GREENVILLE AVE & E MOCKINGBIRD LN, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
14-00448080
Address
GREENVILLE AVE & E MOCKINGBIRD LN, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-11-20T11:30:53.000
Status
Closed
Created Date
2014-10-31T11:30:53.000
Update Date
2015-11-22T14:10:02.000
Closed Date
2014-12-02T08:56:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2499781.5108761200
Y Coordinate
6991641.8280289100
Unique Key
1138275685
15-00212997
Service Request Number: 15-00212997 • Address: 205 S MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00212997
Address
205 S MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-02T17:36:23.000
Status
Closed
Created Date
2015-05-21T17:36:23.000
Update Date
2015-05-27T13:04:07.000
Closed Date
2015-05-27T13:04:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2537882.4736467900
Y Coordinate
6946289.1356101000
Lat Long Location
205 S MASTERS DR, DALLAS, TX, 75217
Unique Key
1156345474
14-00448149
Service Request Number: 14-00448149 • Address: WILD CREEK CT & CALTHA DR, DALLAS, 75253, DALLAS, TX • City Council District: 8
Service Request Number
14-00448149
Address
WILD CREEK CT & CALTHA DR, DALLAS, 75253, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-07T12:09:11.000
Status
Closed
Created Date
2014-10-31T12:09:11.000
Update Date
2014-11-03T07:51:22.000
Closed Date
2014-11-03T07:51:20.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2553457.3146550600
Y Coordinate
6932636.5975317800
Unique Key
1138279932
14-00448160
Service Request Number: 14-00448160 • Address: FEDERAL ST & N ST PAUL ST, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
14-00448160
Address
FEDERAL ST & N ST PAUL ST, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-01-08T12:17:33.000
Status
Closed
Created Date
2014-10-31T12:17:33.000
Update Date
2014-11-06T11:48:42.000
Closed Date
2014-11-06T11:48:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2491472.7022098600
Y Coordinate
6972529.6058053000
Unique Key
1138280699
15-00048320
Service Request Number: 15-00048320 • Address: 7575 S WESTMORELAND RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
15-00048320
Address
7575 S WESTMORELAND RD, DALLAS, TX 75237
City Council District
8
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-25T09:47:27.000
Status
Closed
Created Date
2015-02-10T09:47:27.000
Update Date
2015-02-18T08:43:40.000
Closed Date
2015-02-18T08:43:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2465087.2283784300
Y Coordinate
6924637.3925767500
Lat Long Location
7575 S WESTMORELAND RD, DALLAS, TX, 75237
Unique Key
1145764279
14-00410193
Service Request Number: 14-00410193 • Address: L B J ACRD S & LA PRADA DR, DALLAS, 75228, DALLAS, TX • Department: Trinity Watershed Management
Service Request Number
14-00410193
Address
L B J ACRD S & LA PRADA DR, DALLAS, 75228, DALLAS, TX
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-10-24T06:00:53.000
Status
Closed
Created Date
2014-10-06T06:00:53.000
Update Date
2014-10-07T09:31:41.000
Closed Date
2014-10-07T09:31:40.000
Outcome
Closed - Duplicate Request
Priority
Standard
Method Received Description
E-Mail
X Coordinate
2541153.0675151400
Y Coordinate
6994867.6205021000
Unique Key
1135917850
14-00498475
Service Request Number: 14-00498475 • Address: 2400 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00498475
Address
2400 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-22T14:16:25.000
Status
Closed
Created Date
2014-12-13T14:16:25.000
Update Date
2014-12-13T14:21:39.000
Closed Date
2014-12-13T14:21:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468465.9229255800
Y Coordinate
6949452.7527514200
Lat Long Location
2400 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1141507109
14-00498465
Service Request Number: 14-00498465 • Address: 2100 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00498465
Address
2100 S HAMPTON RD, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-22T14:11:10.000
Status
Closed
Created Date
2014-12-13T14:11:10.000
Update Date
2014-12-16T09:12:22.000
Closed Date
2014-12-16T09:12:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473773.9884648600
Y Coordinate
6950458.2120142500
Lat Long Location
2100 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1141506505
15-00123177
Service Request Number: 15-00123177 • Address: 400 N CENTRAL BLVD, DALLAS, TX 75201 • City Council District: 14
Service Request Number
15-00123177
Address
400 N CENTRAL BLVD, DALLAS, TX 75201
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-05T20:06:14.000
Status
Closed
Created Date
2015-04-02T20:06:14.000
Update Date
2015-04-02T20:34:13.000
Closed Date
2015-04-02T20:34:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2493557.0825733500
Y Coordinate
6972619.6895987300
Lat Long Location
400 N CENTRAL BLVD, DALLAS, TX, 75201
Unique Key
1150619203
15-00213043
Service Request Number: 15-00213043 • Address: 802 N JESTER AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00213043
Address
802 N JESTER AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-06T18:17:21.000
Status
Closed
Created Date
2015-05-21T18:17:21.000
Update Date
2015-06-09T10:16:58.000
Closed Date
2015-06-09T10:16:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468772.4485522200
Y Coordinate
6960218.0333846200
Lat Long Location
802 N JESTER AVE, DALLAS, TX, 75211
Unique Key
1156348350
14-00487004
Service Request Number: 14-00487004 • Address: I 30 HWY & DALROCK RD, DALLAS, 75088, DALLAS, TX • City Council District: 9
Service Request Number
14-00487004
Address
I 30 HWY & DALROCK RD, DALLAS, 75088, DALLAS, TX
City Council District
9
Department
Trinity Watershed Management
Service Request Type
Chemical Spill Urgent - TWM
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-09T14:39:12.000
Status
Closed
Created Date
2014-12-04T14:39:12.000
Update Date
2014-12-05T10:24:48.000
Closed Date
2014-12-04T17:42:00.000
Outcome
Resolved - Not City Jurisdiction
Priority
Emergency
Method Received Description
Phone
X Coordinate
2576737.3325300600
Y Coordinate
7007347.3453012000
Unique Key
1140784830
15-00260277
Service Request Number: 15-00260277 • Address: 3770 DURANGO DR, DALLAS, TX • City Council District: 2
Service Request Number
15-00260277
Address
3770 DURANGO DR, DALLAS, TX
City Council District
2
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-26T20:40:54.000
Status
Closed
Created Date
2015-06-12T20:40:54.000
Update Date
2015-06-23T10:06:31.000
Closed Date
2015-06-23T10:06:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2473876.0298500500
Y Coordinate
7002368.4524150400
Lat Long Location
3770 DURANGO DR, DALLAS, TX
Unique Key
1159281469
15-00178856
Service Request Number: 15-00178856 • Address: 1184 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00178856
Address
1184 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-05-11T17:24:56.000
Status
Closed
Created Date
2015-05-04T17:24:56.000
Update Date
2015-05-06T10:57:21.000
Closed Date
2015-05-06T10:57:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2478395.1796180600
Y Coordinate
6958033.7519043100
Lat Long Location
1184 W 10TH ST, DALLAS, TX, 75208
Unique Key
1154168809
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