311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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15-00123202
Service Request Number: 15-00123202 • Address: 4300 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00123202
Address
4300 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-10T20:48:45.000
Status
Closed
Created Date
2015-04-02T20:48:45.000
Update Date
2015-04-10T15:08:38.000
Closed Date
2015-04-10T15:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2532388.5931703400
Y Coordinate
6970922.5477361000
Lat Long Location
4300 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1150620678
14-00498452
Service Request Number: 14-00498452 • Address: 3500 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00498452
Address
3500 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-22T14:04:54.000
Status
Closed
Created Date
2014-12-13T14:04:54.000
Update Date
2014-12-16T08:28:35.000
Closed Date
2014-12-16T08:28:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2467039.5320932500
Y Coordinate
6948821.8085899700
Lat Long Location
3500 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1141505681
14-00498453
Service Request Number: 14-00498453 • Address: 709 S MUNGER BLVD, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00498453
Address
709 S MUNGER BLVD, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-20T14:06:06.000
Status
Closed
Created Date
2014-12-13T14:06:06.000
Update Date
2014-12-18T13:13:30.000
Closed Date
2014-12-18T13:13:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503969.0113053300
Y Coordinate
6975510.9022388000
Lat Long Location
709 S MUNGER BLVD, DALLAS, TX, 75223
Unique Key
1141505752
15-00231443
Service Request Number: 15-00231443 • Address: 634 W 9TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00231443
Address
634 W 9TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-02T12:16:28.000
Status
Closed
Created Date
2015-06-01T12:16:28.000
Update Date
2015-06-01T13:30:50.000
Closed Date
2015-06-01T13:30:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481058.8842258100
Y Coordinate
6958531.9944293200
Lat Long Location
634 W 9TH ST, DALLAS, TX, 75208
Unique Key
1157552656
15-00260237
Service Request Number: 15-00260237 • Address: 100 N CISCO ST, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00260237
Address
100 N CISCO ST, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-19T19:40:01.000
Status
Closed
Created Date
2015-06-12T19:40:01.000
Update Date
2015-06-13T08:22:22.000
Closed Date
2015-06-13T08:22:21.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2501386.6582093400
Y Coordinate
6976045.6040826800
Lat Long Location
100 N CISCO ST, DALLAS, TX, 75226
Unique Key
1159275919
15-00123210
Service Request Number: 15-00123210 • Address: 811 S AKARD ST, DALLAS, TX 75202 • City Council District: 2
Service Request Number
15-00123210
Address
811 S AKARD ST, DALLAS, TX 75202
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-05-07T20:54:28.000
Status
Closed
Created Date
2015-04-02T20:54:28.000
Update Date
2015-04-17T11:16:58.000
Closed Date
2015-04-17T11:16:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491935.5335862100
Y Coordinate
6968903.0253426400
Lat Long Location
811 S AKARD ST, DALLAS, TX, 75202
Unique Key
1150621094
15-00112633
Service Request Number: 15-00112633 • Address: 4400 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00112633
Address
4400 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-05T07:53:48.000
Status
Closed
Created Date
2015-03-30T07:53:48.000
Update Date
2015-07-30T15:33:16.000
Closed Date
2015-07-30T15:33:15.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2463102.7461871400
Y Coordinate
6948772.9375273900
Lat Long Location
4400 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1150002275
14-00498478
Service Request Number: 14-00498478 • Address: 500 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00498478
Address
500 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-22T14:17:23.000
Status
Closed
Created Date
2014-12-13T14:17:23.000
Update Date
2014-12-16T09:50:11.000
Closed Date
2014-12-16T09:50:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481947.2180350500
Y Coordinate
6949055.1611001800
Lat Long Location
500 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1141507283
15-00212992
Service Request Number: 15-00212992 • Address: 1100 N WINNETKA AVE, DALLAS, TX • City Council District: 1
Service Request Number
15-00212992
Address
1100 N WINNETKA AVE, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-07-27T17:34:16.000
Status
Closed
Created Date
2015-05-21T17:34:16.000
Update Date
2015-06-04T09:44:28.000
Closed Date
2015-06-04T09:44:27.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2478718.9992867600
Y Coordinate
6962502.8711841700
Lat Long Location
1100 N WINNETKA AVE, DALLAS, TX
Unique Key
1156345147
15-00123222
Service Request Number: 15-00123222 • Address: 4600 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00123222
Address
4600 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-10T21:10:07.000
Status
Closed
Created Date
2015-04-02T21:10:07.000
Update Date
2015-04-07T06:25:24.000
Closed Date
2015-04-07T06:25:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2461054.7189818500
Y Coordinate
6955035.4088761700
Lat Long Location
4600 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1150621792
14-00462030
Service Request Number: 14-00462030 • Address: W KIEST BLVD & S WALTON WALKER BLVD, DALLAS, 75236, DALLAS, TX • City Council District: 3
Service Request Number
14-00462030
Address
W KIEST BLVD & S WALTON WALKER BLVD, DALLAS, 75236, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-18T21:26:51.000
Status
Closed
Created Date
2014-11-11T21:26:51.000
Update Date
2014-11-12T12:25:07.000
Closed Date
2014-11-12T12:25:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2459406.6455794400
Y Coordinate
6943457.1583621000
Unique Key
1139162281
14-00447852
Service Request Number: 14-00447852 • City Council District: 6 • Department: Mobility & Street Services Department
Service Request Number
14-00447852
Address
MANILA RD & SINGLETON BLVD, DALLAS, 75212 THOMAS A EDISON MIDDLE SCHOOL, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-14T09:59:49.000
Status
Closed
Created Date
2014-10-31T09:59:49.000
Update Date
2014-11-04T15:41:53.000
Closed Date
2014-11-04T15:41:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2470910.2683918000
Y Coordinate
6970182.2644264700
Unique Key
1138262446
14-00462071
Service Request Number: 14-00462071 • Address: COOMBS CREEK DR & S WESTMORELAND RD, DALLAS, 75211 FRONT OF SONIC, DALLAS, TX • City Council District: 1
Service Request Number
14-00462071
Address
COOMBS CREEK DR & S WESTMORELAND RD, DALLAS, 75211 FRONT OF SONIC, DALLAS, TX
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-13T05:13:11.000
Status
Closed
Created Date
2014-11-12T05:13:11.000
Update Date
2014-11-12T07:09:44.000
Closed Date
2014-11-12T07:00:00.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2468331.5097030400
Y Coordinate
6957104.2277585900
Unique Key
1139165377
15-00137634
Service Request Number: 15-00137634 • Address: 1446 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00137634
Address
1446 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-24T16:19:44.000
Status
Closed
Created Date
2015-04-10T16:19:44.000
Update Date
2015-04-13T16:40:30.000
Closed Date
2015-04-13T16:40:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2489561.6454299000
Y Coordinate
6952746.5624735800
Lat Long Location
1446 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1151514176
15-00213014
Service Request Number: 15-00213014 • Address: 5643 MILLER AVE, DALLAS, TX • City Council District: 14
Service Request Number
15-00213014
Address
5643 MILLER AVE, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-06T17:48:47.000
Status
Closed
Created Date
2015-05-21T17:48:47.000
Update Date
2015-06-04T14:22:52.000
Closed Date
2015-06-04T14:22:51.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2499485.9437576500
Y Coordinate
6986125.0793547200
Lat Long Location
5643 MILLER AVE, DALLAS, TX
Unique Key
1156346412
15-00122839
Service Request Number: 15-00122839 • Address: 800 S MADISON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00122839
Address
800 S MADISON AVE, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-09T16:20:35.000
Status
Closed
Created Date
2015-04-02T16:20:35.000
Update Date
2015-04-06T12:24:31.000
Closed Date
2015-04-06T12:24:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2483064.6740407400
Y Coordinate
6955650.4466656000
Lat Long Location
800 S MADISON AVE, DALLAS, TX, 75208
Unique Key
1150598865
14-00462061
Service Request Number: 14-00462061 • Address: MAPLE AVE & INWOOD RD, DALLAS, 75235 RACETRACK, DALLAS, TX • City Council District: 2
Service Request Number
14-00462061
Address
MAPLE AVE & INWOOD RD, DALLAS, 75235 RACETRACK, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-18T23:07:56.000
Status
Closed
Created Date
2014-11-11T23:07:56.000
Update Date
2014-11-24T11:59:56.000
Closed Date
2014-11-24T11:59:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479516.4870696800
Y Coordinate
6985770.4587382000
Unique Key
1139164625
14-00447902
Service Request Number: 14-00447902 • Address: TIMBERGLEN RD & VAIL ST, DALLAS, 75287, DALLAS, TX • City Council District: 12
Service Request Number
14-00447902
Address
TIMBERGLEN RD & VAIL ST, DALLAS, 75287, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-02T10:12:03.000
Status
Closed
Created Date
2014-10-31T10:12:03.000
Update Date
2014-12-11T16:17:17.000
Closed Date
2014-12-11T16:17:17.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2473624.4373286800
Y Coordinate
7050629.5561666100
Unique Key
1138265199
15-00072999
Service Request Number: 15-00072999 • Address: 1123 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00072999
Address
1123 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-07-09T09:48:04.000
Status
Closed
Created Date
2015-03-03T09:48:04.000
Update Date
2015-05-22T12:45:49.000
Closed Date
2015-05-22T12:45:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473678.9190535600
Y Coordinate
6953983.6995425500
Lat Long Location
1123 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1147329890
15-00178835
Service Request Number: 15-00178835 • Address: 423 S WILLOMET AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00178835
Address
423 S WILLOMET AVE, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-18T17:15:05.000
Status
Closed
Created Date
2015-05-04T17:15:05.000
Update Date
2015-05-06T08:38:33.000
Closed Date
2015-05-06T08:38:32.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2478698.0575686900
Y Coordinate
6956808.1449182700
Lat Long Location
423 S WILLOMET AVE, DALLAS, TX, 75208
Unique Key
1154167590
15-00271821
Service Request Number: 15-00271821 • Address: 915 N MADISON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00271821
Address
915 N MADISON AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-30T10:37:16.000
Status
Closed
Created Date
2015-06-19T10:37:16.000
Update Date
2015-06-23T13:07:47.000
Closed Date
2015-06-23T13:07:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482898.3377164800
Y Coordinate
6961315.3595267800
Lat Long Location
915 N MADISON AVE, DALLAS, TX, 75208
Unique Key
1160030945
15-00123262
Service Request Number: 15-00123262 • Address: 820 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00123262
Address
820 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-13T23:48:51.000
Status
Closed
Created Date
2015-04-02T23:48:51.000
Update Date
2015-04-07T14:38:32.000
Closed Date
2015-04-07T14:38:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2537911.6998093600
Y Coordinate
6951902.9854358400
Lat Long Location
820 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1150624235
15-00213047
Service Request Number: 15-00213047 • Address: 700 N TYLER ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00213047
Address
700 N TYLER ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-22T18:20:11.000
Status
Closed
Created Date
2015-05-21T18:20:11.000
Update Date
2015-05-22T16:14:39.000
Closed Date
2015-05-22T12:15:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2479601.8810441900
Y Coordinate
6960398.8725861400
Lat Long Location
700 N TYLER ST, DALLAS, TX, 75208
Unique Key
1156348605
15-00123221
Service Request Number: 15-00123221 • Address: 915 N DWIGHT AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00123221
Address
915 N DWIGHT AVE, DALLAS, TX 75211
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-10T21:09:29.000
Status
Closed
Created Date
2015-04-02T21:09:29.000
Update Date
2015-04-07T07:51:10.000
Closed Date
2015-04-07T07:51:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2457933.1438876700
Y Coordinate
6960316.7649908000
Lat Long Location
915 N DWIGHT AVE, DALLAS, TX, 75211
Unique Key
1150621739
15-00260257
Service Request Number: 15-00260257 • Address: 2335 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00260257
Address
2335 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-26T20:15:05.000
Status
Closed
Created Date
2015-06-12T20:15:05.000
Update Date
2015-06-18T16:07:12.000
Closed Date
2015-06-18T16:07:11.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2532589.9750830200
Y Coordinate
6961603.8711158000
Lat Long Location
2335 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1159280264
14-00462043
Service Request Number: 14-00462043 • Address: PRESTON RD & BELT LINE RD, DALLAS, 75254, DALLAS, TX 75248 • City Council District: 11
Service Request Number
14-00462043
Address
PRESTON RD & BELT LINE RD, DALLAS, 75254, DALLAS, TX 75248
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-12-03T21:55:30.000
Status
Closed
Created Date
2014-11-11T21:55:30.000
Update Date
2014-11-12T08:49:42.000
Closed Date
2014-11-12T08:49:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2488622.4589392100
Y Coordinate
7034232.5737036500
Unique Key
1139163157
15-00022316
Service Request Number: 15-00022316 • Address: 5118 W AMHERST AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00022316
Address
5118 W AMHERST AVE, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-03T16:50:43.000
Status
Closed
Created Date
2015-01-20T16:50:43.000
Update Date
2015-01-27T12:58:15.000
Closed Date
2015-01-22T12:56:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2483209.5654032600
Y Coordinate
6997071.8035823800
Lat Long Location
5118 W AMHERST AVE, DALLAS, TX, 75209
Unique Key
1144114744
15-00034847
Service Request Number: 15-00034847 • Address: 1710 EAST SHORE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00034847
Address
1710 EAST SHORE DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-03T17:13:12.000
Status
Closed
Created Date
2015-01-29T17:13:12.000
Update Date
2015-01-30T14:31:54.000
Closed Date
2015-01-30T14:31:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2533869.9980517100
Y Coordinate
6957709.2967529800
Lat Long Location
1710 EAST SHORE DR, DALLAS, TX, 75217
Unique Key
1144904947
15-00260321
Service Request Number: 15-00260321 • Address: 600 AVENUE G, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00260321
Address
600 AVENUE G, DALLAS, TX 75203
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Visibility Obstruction-STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-07-06T03:05:10.000
Status
Closed
Created Date
2015-06-13T03:05:10.000
Update Date
2015-06-16T05:43:38.000
Closed Date
2015-06-16T05:43:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493614.8646609000
Y Coordinate
6957283.7432588100
Lat Long Location
600 AVENUE, DALLAS, TX, 75203
Unique Key
1159284680
14-00447939
Service Request Number: 14-00447939 • Address: PRESTON RD & DAVENPORT RD, DALLAS, 75248, DALLAS, TX • City Council District: 12
Service Request Number
14-00447939
Address
PRESTON RD & DAVENPORT RD, DALLAS, 75248, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-06T10:26:03.000
Status
Closed
Created Date
2014-10-31T10:26:03.000
Update Date
2014-11-10T12:04:34.000
Closed Date
2014-11-10T12:04:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488455.3147580800
Y Coordinate
7042283.6174582600
Unique Key
1138267323
15-00034840
Service Request Number: 15-00034840 • Address: 209 S WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00034840
Address
209 S WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-05T17:08:18.000
Status
Closed
Created Date
2015-01-29T17:08:18.000
Update Date
2015-02-03T06:03:15.000
Closed Date
2015-02-03T06:03:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2477175.2562689000
Y Coordinate
6957778.9413670000
Lat Long Location
209 S WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1144904558
14-00462134
Service Request Number: 14-00462134 • Address: BROCKBANK DR & WALNUT HILL LN, DALLAS, 75229, DALLAS, TX • City Council District: 6
Service Request Number
14-00462134
Address
BROCKBANK DR & WALNUT HILL LN, DALLAS, 75229, DALLAS, TX
City Council District
6
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-26T07:44:57.000
Status
Closed
Created Date
2014-11-12T07:44:57.000
Update Date
2014-11-19T07:15:05.000
Closed Date
2014-11-19T07:15:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2466679.6861937900
Y Coordinate
7007318.6128317200
Unique Key
1139169737
15-00260255
Service Request Number: 15-00260255 • Address: 1600 S LLEWELLYN AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00260255
Address
1600 S LLEWELLYN AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-20T20:11:47.000
Status
Closed
Created Date
2015-06-12T20:11:47.000
Update Date
2015-07-12T15:38:06.000
Closed Date
2015-07-12T15:38:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481161.5636092700
Y Coordinate
6952462.2453128700
Lat Long Location
1600 S LLEWELLYN AVE, DALLAS, TX, 75224
Unique Key
1159280142
14-00423580
Service Request Number: 14-00423580 • Address: HILLCREST RD & HILLCREST RD, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
14-00423580
Address
HILLCREST RD & HILLCREST RD, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-17T14:50:08.000
Status
Closed
Created Date
2014-10-14T14:50:08.000
Update Date
2014-10-14T14:57:16.000
Closed Date
2014-10-14T14:57:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2493778.1007764300
Y Coordinate
7015740.5843038300
Unique Key
1136745570
14-00462040
Service Request Number: 14-00462040 • Address: W MOCKINGBIRD LN & JOHN W CARPENTER FWY, DALLAS, 75247, DALLAS, TX • City Council District: 6
Service Request Number
14-00462040
Address
W MOCKINGBIRD LN & JOHN W CARPENTER FWY, DALLAS, 75247, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-18T21:52:24.000
Status
Closed
Created Date
2014-11-11T21:52:24.000
Update Date
2014-11-12T08:18:21.000
Closed Date
2014-11-12T08:18:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2468907.3522998700
Y Coordinate
6984280.4592647000
Unique Key
1139162962
14-00436447
Service Request Number: 14-00436447 • Address: CLAREMONT DR & FERGUSON RD, DALLAS, 75228, DALLAS, TX • City Council District: 7
Service Request Number
14-00436447
Address
CLAREMONT DR & FERGUSON RD, DALLAS, 75228, DALLAS, TX
City Council District
7
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-11-06T11:31:05.000
Status
Closed
Created Date
2014-10-23T11:31:05.000
Update Date
2014-10-29T13:54:21.000
Closed Date
2014-10-29T13:54:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2518241.4340194700
Y Coordinate
6980270.1391866300
Unique Key
1137550775
14-00436449
Service Request Number: 14-00436449 • Address: RIDGECREST RD & PARK LN, DALLAS, 75231, DALLAS, TX • City Council District: 13
Service Request Number
14-00436449
Address
RIDGECREST RD & PARK LN, DALLAS, 75231, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-02T11:32:18.000
Status
Closed
Created Date
2014-10-23T11:32:18.000
Update Date
2014-10-30T15:27:21.000
Closed Date
2014-10-30T15:27:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2502628.0474490800
Y Coordinate
7004312.8565695300
Unique Key
1137550939
14-00447870
Service Request Number: 14-00447870 • Address: DENTON DR & ROYAL LN, DALLAS, 75229, DALLAS, TX • City Council District: 6
Service Request Number
14-00447870
Address
DENTON DR & ROYAL LN, DALLAS, 75229, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-07T10:05:32.000
Status
Closed
Created Date
2014-10-31T10:05:32.000
Update Date
2014-11-03T10:10:11.000
Closed Date
2014-11-03T10:10:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2463184.0197465300
Y Coordinate
7012396.9304131500
Unique Key
1138263595
15-00260333
Service Request Number: 15-00260333 • Address: 1703 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00260333
Address
1703 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-21T04:42:32.000
Status
Closed
Created Date
2015-06-13T04:42:32.000
Update Date
2015-08-01T13:33:37.000
Closed Date
2015-08-01T13:33:36.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2491784.5710613000
Y Coordinate
6949023.0864309700
Lat Long Location
1703 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1159285404
14-00461999
Service Request Number: 14-00461999 • Address: N COCKRELL HILL RD & DALLAS FT WORTH TPKE, DALLAS, 75211, DALLAS, TX • City Council District: 6
Service Request Number
14-00461999
Address
N COCKRELL HILL RD & DALLAS FT WORTH TPKE, DALLAS, 75211, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-18T20:23:53.000
Status
Closed
Created Date
2014-11-11T20:23:53.000
Update Date
2014-11-12T08:59:51.000
Closed Date
2014-11-12T08:59:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2461543.1856629000
Y Coordinate
6965559.4934707700
Unique Key
1139160325
14-00447911
Service Request Number: 14-00447911 • Address: TIMBERGLEN RD & MARSH LN, DALLAS, 75287, DALLAS, TX • City Council District: 12
Service Request Number
14-00447911
Address
TIMBERGLEN RD & MARSH LN, DALLAS, 75287, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-13T10:15:59.000
Status
Closed
Created Date
2014-10-31T10:15:59.000
Update Date
2015-04-06T15:20:48.000
Closed Date
2014-11-12T10:41:27.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2472105.5262735100
Y Coordinate
7051784.0094755500
Unique Key
1138265745
14-00462087
Service Request Number: 14-00462087 • Address: MCKINNEY AVE & MONTICELLO AVE, DALLAS, 75205, DALLAS, TX 75205 • City Council District: 14
Service Request Number
14-00462087
Address
MCKINNEY AVE & MONTICELLO AVE, DALLAS, 75205, DALLAS, TX 75205
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-26T07:05:11.000
Status
Closed
Created Date
2014-11-12T07:05:11.000
Update Date
2014-11-18T07:44:07.000
Closed Date
2014-11-13T10:33:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495159.9364198000
Y Coordinate
6988063.4192747300
Unique Key
1139166442
14-00447817
Service Request Number: 14-00447817 • Address: 200 S SMITH ST, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00447817
Address
200 S SMITH ST, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-05T09:48:08.000
Status
Closed
Created Date
2014-10-31T09:48:08.000
Update Date
2014-11-04T08:27:30.000
Closed Date
2014-11-04T08:27:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2455006.6062862900
Y Coordinate
6957161.1869963400
Lat Long Location
200 S SMITH ST, DALLAS, TX, 75211
Unique Key
1138260280
14-00447983
Service Request Number: 14-00447983 • Address: JUPITER RD & GARLAND RD, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
14-00447983
Address
JUPITER RD & GARLAND RD, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-01T10:43:50.000
Status
Closed
Created Date
2014-10-31T10:43:50.000
Update Date
2014-10-31T12:38:56.000
Closed Date
2014-10-31T12:38:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2526405.9126460500
Y Coordinate
6996717.6496519900
Unique Key
1138269740
14-00498439
Service Request Number: 14-00498439 • Address: 7424 W NORTHWEST HWY, DALLAS, TX 75225 • City Council District: 13
Service Request Number
14-00498439
Address
7424 W NORTHWEST HWY, DALLAS, TX 75225
City Council District
13
Department
Code Compliance District Group
Service Request Type
Oversized Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-02-11T13:53:43.000
Status
Closed
Created Date
2014-12-13T13:53:43.000
Update Date
2014-12-24T14:05:44.000
Closed Date
2014-12-24T14:05:43.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2496595.7491631600
Y Coordinate
7002101.0806187600
Lat Long Location
7424 W NORTHWEST HWY, DALLAS, TX, 75225
Unique Key
1141504955
14-00498356
Service Request Number: 14-00498356 • Address: 6500 S COCKRELL HILL RD, DALLAS, TX 75236 • Department: Code Compliance District Group
Service Request Number
14-00498356
Address
6500 S COCKRELL HILL RD, DALLAS, TX 75236
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-16T12:01:10.000
Status
Closed
Created Date
2014-12-13T12:01:10.000
Update Date
2014-12-13T18:02:51.000
Closed Date
2014-12-13T18:02:50.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2463515.6878103700
Y Coordinate
6929803.4136549500
Lat Long Location
6500 S COCKRELL HILL RD, DALLAS, TX, 75236
Unique Key
1141499841
14-00498442
Service Request Number: 14-00498442 • Address: 421 N DWIGHT AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00498442
Address
421 N DWIGHT AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-22T13:55:08.000
Status
Closed
Created Date
2014-12-13T13:55:08.000
Update Date
2014-12-13T13:57:02.000
Closed Date
2014-12-13T13:57:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2458041.6589861600
Y Coordinate
6958891.3173721300
Lat Long Location
421 N DWIGHT AVE, DALLAS, TX, 75211
Unique Key
1141505099
15-00265844
Service Request Number: 15-00265844 • Address: 1011 N WALTON WALKER BLVD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00265844
Address
1011 N WALTON WALKER BLVD, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-22T16:02:59.000
Status
Closed
Created Date
2015-06-16T16:02:59.000
Update Date
2015-07-12T16:20:42.000
Closed Date
2015-07-12T16:20:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2454640.9852547200
Y Coordinate
6960777.8307941400
Lat Long Location
1011 N WALTON WALKER BLVD, DALLAS, TX, 75211
Unique Key
1159638452
14-00498462
Service Request Number: 14-00498462 • Address: 1400 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00498462
Address
1400 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-22T14:10:05.000
Status
Closed
Created Date
2014-12-13T14:10:05.000
Update Date
2014-12-16T09:08:23.000
Closed Date
2014-12-16T09:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473745.6793695900
Y Coordinate
6952618.8650391600
Lat Long Location
1400 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1141506343
14-00424197
Service Request Number: 14-00424197 • Address: HICKORY ST & 1ST AVE, DALLAS, 75226, DALLAS, TX • City Council District: 2
Service Request Number
14-00424197
Address
HICKORY ST & 1ST AVE, DALLAS, 75226, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-29T07:06:41.000
Status
Closed
Created Date
2014-10-15T07:06:41.000
Update Date
2014-10-21T15:28:49.000
Closed Date
2014-10-21T15:28:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499480.6824250300
Y Coordinate
6972213.2035044100
Unique Key
1136788635