311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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14-00409530
Service Request Number: 14-00409530 • Address: S BARNETT AVE & W JEFFERSON BLVD, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
14-00409530
Address
S BARNETT AVE & W JEFFERSON BLVD, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-09T16:02:34.000
Status
Closed
Created Date
2014-10-04T16:02:34.000
Update Date
2014-10-06T15:31:28.000
Closed Date
2014-10-06T15:31:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469188.0595862600
Y Coordinate
6957699.4032721800
Unique Key
1135875604
14-00447651
Service Request Number: 14-00447651 • Address: MAPLE AVE & MAPLE SPRINGS BLVD, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
14-00447651
Address
MAPLE AVE & MAPLE SPRINGS BLVD, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-09T09:13:21.000
Status
Closed
Created Date
2014-10-31T09:13:21.000
Update Date
2014-11-10T11:23:03.000
Closed Date
2014-11-10T11:23:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482094.1405890500
Y Coordinate
6983511.3553644100
Unique Key
1138251700
15-00244390
Service Request Number: 15-00244390 • Address: 10210 VAN DYKE RD, DALLAS, TX • City Council District: 9
Service Request Number
15-00244390
Address
10210 VAN DYKE RD, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-19T16:19:26.000
Status
Duplicate (closed)
Created Date
2015-06-05T16:19:26.000
Update Date
2015-06-11T15:47:14.000
Closed Date
2015-06-11T15:47:14.000
Priority
Standard
Method Received Description
Web
X Coordinate
2518076.0210424100
Y Coordinate
7000011.0763642300
Lat Long Location
10210 VAN DYKE RD, DALLAS, TX
Unique Key
1158320136
14-00409410
Service Request Number: 14-00409410 • Address: S HAMPTON RD & CATHERINE ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00409410
Address
S HAMPTON RD & CATHERINE ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-13T14:51:25.000
Status
Closed
Created Date
2014-10-04T14:51:25.000
Update Date
2014-10-11T14:23:52.000
Closed Date
2014-10-11T14:23:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473751.2515610500
Y Coordinate
6955443.1456856500
Unique Key
1135869662
14-00498320
Service Request Number: 14-00498320 • Address: 2823 W PENTAGON PKWY, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00498320
Address
2823 W PENTAGON PKWY, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-03-13T10:37:17.000
Status
Closed
Created Date
2014-12-13T10:37:17.000
Update Date
2014-12-31T13:47:34.000
Closed Date
2014-12-31T13:47:33.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2470934.7106218900
Y Coordinate
6943629.8213792300
Lat Long Location
2823 W PENTAGON PKWY, DALLAS, TX, 75233
Unique Key
1141497482
14-00461739
Service Request Number: 14-00461739 • Address: 10400 N WALTON WALKER BLVD, DALLAS, TX 75220 • City Council District: 6
Service Request Number
14-00461739
Address
10400 N WALTON WALKER BLVD, DALLAS, TX 75220
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Guardrail Repair - Routine - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-12-03T15:43:43.000
Status
Closed
Created Date
2014-11-11T15:43:43.000
Update Date
2014-12-29T16:30:34.000
Closed Date
2014-12-29T16:30:34.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2460016.4999038600
Y Coordinate
7001950.5633659100
Lat Long Location
10400 N WALTON WALKER BLVD, DALLAS, TX, 75220
Unique Key
1139142326
15-00122855
Service Request Number: 15-00122855 • Address: 817 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00122855
Address
817 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-08-10T16:24:37.000
Status
Closed
Created Date
2015-04-02T16:24:37.000
Update Date
2015-04-02T16:38:45.000
Closed Date
2015-03-31T16:38:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475671.4460455700
Y Coordinate
6955438.3279423500
Lat Long Location
817 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1150599798
14-00409431
Service Request Number: 14-00409431 • Address: EASTON RD & E LAKE HIGHLANDS DR, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
14-00409431
Address
EASTON RD & E LAKE HIGHLANDS DR, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-09T14:57:12.000
Status
Closed
Created Date
2014-10-04T14:57:12.000
Update Date
2014-10-07T11:34:52.000
Closed Date
2014-10-07T11:34:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2520488.8938453800
Y Coordinate
6998424.2106132900
Unique Key
1135870653
14-00409485
Service Request Number: 14-00409485 • Address: RIDGECREST RD & PARK LN, DALLAS, 75231, DALLAS, TX • City Council District: 13
Service Request Number
14-00409485
Address
RIDGECREST RD & PARK LN, DALLAS, 75231, DALLAS, TX
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-09T15:19:17.000
Status
Closed
Created Date
2014-10-04T15:19:17.000
Update Date
2014-10-06T15:57:38.000
Closed Date
2014-10-06T15:57:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2502628.0503683800
Y Coordinate
7004312.8566767400
Unique Key
1135873184
15-00096901
Service Request Number: 15-00096901 • Address: 3080 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00096901
Address
3080 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-30T11:46:49.000
Status
Closed
Created Date
2015-03-19T11:46:49.000
Update Date
2015-04-13T10:52:20.000
Closed Date
2015-04-13T10:52:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473840.1084520200
Y Coordinate
6945347.8373069600
Lat Long Location
3080 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1149014452
15-00244306
Service Request Number: 15-00244306 • Address: 1830 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00244306
Address
1830 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-20T15:59:48.000
Status
Closed
Created Date
2015-06-05T15:59:48.000
Update Date
2015-06-22T15:50:39.000
Closed Date
2015-06-22T15:50:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521900.2711331600
Y Coordinate
6958146.9665677400
Lat Long Location
1830 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1158315167
14-00447674
Service Request Number: 14-00447674 • Address: MIDWAY RD & CANYON DR, DALLAS, 75209, DALLAS, TX • City Council District: 13
Service Request Number
14-00447674
Address
MIDWAY RD & CANYON DR, DALLAS, 75209, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-14T09:16:25.000
Status
Closed
Created Date
2014-10-31T09:16:25.000
Update Date
2014-11-11T09:21:53.000
Closed Date
2014-11-11T09:21:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479054.1571046700
Y Coordinate
6998727.3907572900
Unique Key
1138252867
14-00447693
Service Request Number: 14-00447693 • Address: E CORNING AVE & BRITTON AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00447693
Address
E CORNING AVE & BRITTON AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-14T09:19:40.000
Status
Closed
Created Date
2014-10-31T09:19:40.000
Update Date
2014-11-05T07:55:37.000
Closed Date
2014-11-05T07:55:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489791.8357049800
Y Coordinate
6944973.2525497200
Unique Key
1138253892
14-00435320
Service Request Number: 14-00435320 • Address: DALLAS NORTH TOLLWAY & FRANKFORD RD, DALLAS, 75287, DALLAS, TX • City Council District: 12
Service Request Number
14-00435320
Address
DALLAS NORTH TOLLWAY & FRANKFORD RD, DALLAS, 75287, DALLAS, TX
City Council District
12
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-05T16:39:20.000
Status
Closed
Created Date
2014-10-22T16:39:20.000
Update Date
2014-10-28T11:06:54.000
Closed Date
2014-10-28T11:06:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2480644.3560120600
Y Coordinate
7049894.7865413200
Unique Key
1137481209
14-00409617
Service Request Number: 14-00409617 • Address: E CAMP WISDOM RD & BUFORD DR, DALLAS, 75241, DALLAS, TX • City Council District: 3
Service Request Number
14-00409617
Address
E CAMP WISDOM RD & BUFORD DR, DALLAS, 75241, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-07T18:23:04.000
Status
Closed
Created Date
2014-10-04T18:23:04.000
Update Date
2014-10-04T19:29:59.000
Closed Date
2014-10-04T19:29:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2487848.6333172000
Y Coordinate
6928105.5274509900
Unique Key
1135880361
15-00112554
Service Request Number: 15-00112554 • Address: 2225 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00112554
Address
2225 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-13T04:44:41.000
Status
Closed
Created Date
2015-03-30T04:44:41.000
Update Date
2015-03-30T16:16:59.000
Closed Date
2015-03-30T16:16:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
311 IVR
X Coordinate
2495355.3785528700
Y Coordinate
6948112.4134174100
Lat Long Location
2225 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1149996942
15-00034564
Service Request Number: 15-00034564 • Address: 619 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00034564
Address
619 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-03-13T15:29:03.000
Status
Closed
Created Date
2015-01-29T15:29:03.000
Update Date
2015-02-10T16:07:22.000
Closed Date
2015-02-10T16:07:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2486249.5345272800
Y Coordinate
6961789.7947251200
Lat Long Location
619 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1144886835
14-00485906
Service Request Number: 14-00485906 • Address: 8302 BLOSSOM LN, DALLAS, TX • City Council District: 5
Service Request Number
14-00485906
Address
8302 BLOSSOM LN, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-03-03T15:59:46.000
Status
Closed
Created Date
2014-12-03T15:59:46.000
Update Date
2014-12-04T08:14:52.000
Closed Date
2014-12-04T08:14:52.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2528796.3299467300
Y Coordinate
6963875.6418518500
Lat Long Location
8302 BLOSSOM LN, DALLAS, TX
Unique Key
1140708475
15-00191318
Service Request Number: 15-00191318 • Address: 2401 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00191318
Address
2401 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-23T15:29:52.000
Status
Closed
Created Date
2015-05-11T15:29:52.000
Update Date
2015-05-22T09:12:58.000
Closed Date
2015-05-22T09:12:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496228.0225259300
Y Coordinate
6982373.8594556100
Lat Long Location
2401 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1154996111
14-00409522
Service Request Number: 14-00409522 • Address: N HAMPTON RD & W DAVIS ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00409522
Address
N HAMPTON RD & W DAVIS ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-10T15:51:53.000
Status
Closed
Created Date
2014-10-04T15:51:53.000
Update Date
2014-10-29T11:22:32.000
Closed Date
2014-10-29T11:22:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473635.3129657100
Y Coordinate
6959547.7487416900
Unique Key
1135875161
15-00152449
Service Request Number: 15-00152449 • Address: 3214 N WINNETKA AVE, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00152449
Address
3214 N WINNETKA AVE, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-23T12:25:30.000
Status
Closed
Created Date
2015-04-20T12:25:30.000
Update Date
2015-04-21T14:36:28.000
Closed Date
2015-04-21T14:36:26.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2478740.3484350200
Y Coordinate
6970957.5691478800
Lat Long Location
3214 N WINNETKA AVE, DALLAS, TX, 75212
Unique Key
1152452179
14-00435343
Service Request Number: 14-00435343 • Address: N HARWOOD ST & MCKINNEY AVE, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
14-00435343
Address
N HARWOOD ST & MCKINNEY AVE, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-11-11T16:47:12.000
Status
Closed
Created Date
2014-10-22T16:47:12.000
Update Date
2014-10-24T07:02:47.000
Closed Date
2014-10-24T07:02:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489775.8143999200
Y Coordinate
6974822.5646051600
Unique Key
1137482511
15-00152541
Service Request Number: 15-00152541 • Address: 917 S WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00152541
Address
917 S WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-05-26T13:02:19.000
Status
Closed
Created Date
2015-04-20T13:02:19.000
Update Date
2015-04-28T14:17:21.000
Closed Date
2015-04-28T14:17:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478322.8694116400
Y Coordinate
6954884.3035124000
Lat Long Location
917 S WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1152458294
14-00409592
Service Request Number: 14-00409592 • Address: COLBERT WAY & DIXFIELD DR, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
14-00409592
Address
COLBERT WAY & DIXFIELD DR, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-09T17:28:34.000
Status
Closed
Created Date
2014-10-04T17:28:34.000
Update Date
2014-10-06T17:27:56.000
Closed Date
2014-10-06T17:27:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2521961.4014257500
Y Coordinate
6999447.3654621400
Unique Key
1135878969
14-00409630
Service Request Number: 14-00409630 • Address: E LOVERS LN & MATILDA ST, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
14-00409630
Address
E LOVERS LN & MATILDA ST, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-11T18:58:08.000
Status
Closed
Created Date
2014-10-04T18:58:08.000
Update Date
2014-11-07T10:02:34.000
Closed Date
2014-10-07T16:02:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2500439.5227879500
Y Coordinate
6996961.7151023900
Unique Key
1135881088
15-00212870
Service Request Number: 15-00212870 • Address: 11535 E RICKS CIR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
15-00212870
Address
11535 E RICKS CIR, DALLAS, TX 75230
City Council District
11
Department
Code Compliance District Group
Service Request Type
Illegal Fence - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-10T16:28:16.000
Status
Closed
Created Date
2015-05-21T16:28:16.000
Update Date
2015-11-16T08:01:55.000
Closed Date
2015-11-16T08:01:54.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492910.2190180800
Y Coordinate
7016573.5885514500
Lat Long Location
11535 E RICKS CIR, DALLAS, TX, 75230
Unique Key
1156336756
15-00034561
Service Request Number: 15-00034561 • Address: 5206 S LAMAR ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00034561
Address
5206 S LAMAR ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-03-13T15:27:41.000
Status
Closed
Created Date
2015-01-29T15:27:41.000
Update Date
2015-03-17T17:03:49.000
Closed Date
2015-03-17T17:03:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503339.4955700000
Y Coordinate
6958226.2433621700
Lat Long Location
5206 S LAMAR ST, DALLAS, TX, 75215
Unique Key
1144886586
15-00178419
Service Request Number: 15-00178419 • Address: 4320 POMONA RD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00178419
Address
4320 POMONA RD, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-13T15:23:54.000
Status
Closed
Created Date
2015-05-04T15:23:54.000
Update Date
2015-05-07T10:13:06.000
Closed Date
2015-05-07T10:13:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479444.5074106800
Y Coordinate
6997147.3315288700
Lat Long Location
4320 POMONA RD, DALLAS, TX, 75209
Unique Key
1154111368
15-00008260
Service Request Number: 15-00008260 • Address: 1723 S BARRY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00008260
Address
1723 S BARRY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-23T12:37:16.000
Status
Closed
Created Date
2015-01-08T12:37:16.000
Update Date
2015-01-22T12:48:24.000
Closed Date
2015-01-22T12:48:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507180.5184049800
Y Coordinate
6972521.3502443700
Lat Long Location
1723 S BARRY AVE, DALLAS, TX, 75223
Unique Key
1143210467
15-00112327
Service Request Number: 15-00112327 • Address: 518 RYAN RD, DALLAS, TX • City Council District: 4
Service Request Number
15-00112327
Address
518 RYAN RD, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-13T14:33:11.000
Status
Closed
Created Date
2015-03-29T14:33:11.000
Update Date
2015-04-02T08:32:14.000
Closed Date
2015-04-02T08:32:13.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2481600.8331158100
Y Coordinate
6945698.6516436900
Lat Long Location
518 RYAN RD, DALLAS, TX
Unique Key
1149982254
14-00461790
Service Request Number: 14-00461790 • Address: S COCKRELL HILL RD & L B J ACRD N, DALLAS, 75237, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
14-00461790
Address
S COCKRELL HILL RD & L B J ACRD N, DALLAS, 75237, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-18T16:08:11.000
Status
Closed
Created Date
2014-11-11T16:08:11.000
Update Date
2014-12-01T09:29:36.000
Closed Date
2014-12-01T09:29:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2463546.3446127200
Y Coordinate
6927123.7018726600
Unique Key
1139145604
14-00447681
Service Request Number: 14-00447681 • Address: ALMAZAN DR & MARSH LN, DALLAS, 75220, DALLAS, TX • City Council District: 2
Service Request Number
14-00447681
Address
ALMAZAN DR & MARSH LN, DALLAS, 75220, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-07T09:17:33.000
Status
Closed
Created Date
2014-10-31T09:17:33.000
Update Date
2014-11-03T07:44:26.000
Closed Date
2014-11-03T07:44:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473236.0524671200
Y Coordinate
7001329.9135214200
Unique Key
1138253247
14-00485875
Service Request Number: 14-00485875 • Address: 900 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00485875
Address
900 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-14T15:52:21.000
Status
Closed
Created Date
2014-12-03T15:52:21.000
Update Date
2015-02-02T07:24:07.000
Closed Date
2015-02-02T07:24:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2537898.1354388400
Y Coordinate
6952718.8737905200
Lat Long Location
900 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1140706698
15-00272677
Service Request Number: 15-00272677 • Address: 974 N CRAWFORD ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00272677
Address
974 N CRAWFORD ST, DALLAS, TX 75203
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-06T15:18:16.000
Status
Closed
Created Date
2015-06-19T15:18:16.000
Update Date
2015-06-19T21:32:51.000
Closed Date
2015-06-19T21:31:41.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484422.1194148200
Y Coordinate
6961570.7656052000
Lat Long Location
974 N CRAWFORD ST, DALLAS, TX, 75203
Unique Key
1160083318
15-00152461
Service Request Number: 15-00152461 • Address: 1015 N CRAWFORD ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00152461
Address
1015 N CRAWFORD ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Unsanitary Conditions - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-20T12:29:09.000
Status
Closed
Created Date
2015-04-20T12:29:09.000
Update Date
2015-04-28T14:06:15.000
Closed Date
2015-04-28T14:06:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484381.2137124700
Y Coordinate
6961854.3643578900
Lat Long Location
1015 N CRAWFORD ST, DALLAS, TX, 75203
Unique Key
1152452905
14-00409525
Service Request Number: 14-00409525 • Address: W ILLINOIS AVE & S ZANG BLVD, DALLAS, 75224, DALLAS, TX • City Council District: 1
Service Request Number
14-00409525
Address
W ILLINOIS AVE & S ZANG BLVD, DALLAS, 75224, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-10-24T15:54:34.000
Status
Closed
Created Date
2014-10-04T15:54:34.000
Update Date
2014-10-06T15:50:52.000
Closed Date
2014-10-06T15:50:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481949.2552089900
Y Coordinate
6949075.2170747100
Unique Key
1135875313
15-00034588
Service Request Number: 15-00034588 • Address: 3014 N WINNETKA AVE, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00034588
Address
3014 N WINNETKA AVE, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-09T15:38:08.000
Status
Closed
Created Date
2015-01-29T15:38:08.000
Update Date
2015-02-03T12:14:54.000
Closed Date
2015-02-03T12:14:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478746.8452308000
Y Coordinate
6970384.6703843400
Lat Long Location
3014 N WINNETKA AVE, DALLAS, TX, 75212
Unique Key
1144888555
15-00034575
Service Request Number: 15-00034575 • Address: 5000 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00034575
Address
5000 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-02-05T15:33:53.000
Status
Closed
Created Date
2015-01-29T15:33:53.000
Update Date
2015-01-29T15:36:32.000
Closed Date
2015-01-29T15:36:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505407.5259867600
Y Coordinate
6974372.3016415400
Lat Long Location
5000 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1144887649
14-00409629
Service Request Number: 14-00409629 • Address: E OVERTON RD & BIGLOW ST, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00409629
Address
E OVERTON RD & BIGLOW ST, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-13T18:57:22.000
Status
Closed
Created Date
2014-10-04T18:57:22.000
Update Date
2014-10-05T00:43:45.000
Closed Date
2014-10-04T18:59:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492481.6180501800
Y Coordinate
6944053.9949635100
Unique Key
1135881018
14-00409539
Service Request Number: 14-00409539 • Address: N JIM MILLER RD & GREAT TRINITY FOREST WAY, DALLAS, 75217, DALLAS, TX • City Council District: 8
Service Request Number
14-00409539
Address
N JIM MILLER RD & GREAT TRINITY FOREST WAY, DALLAS, 75217, DALLAS, TX
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-09T16:19:25.000
Status
Closed
Created Date
2014-10-04T16:19:25.000
Update Date
2014-10-08T14:25:34.000
Closed Date
2014-10-08T14:25:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2522049.5986831400
Y Coordinate
6947112.6830633300
Unique Key
1135876047
15-00219553
Service Request Number: 15-00219553 • Address: 2829 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 2
Service Request Number
15-00219553
Address
2829 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
2
Department
Code Compliance District Group
Service Request Type
Food Borne Illness - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-07-08T13:43:31.000
Status
Closed
Created Date
2015-05-26T13:43:31.000
Update Date
2015-06-05T09:19:38.000
Closed Date
2015-06-04T12:04:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2467954.3085720300
Y Coordinate
6998873.5223778600
Lat Long Location
2829 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1156781889
15-00244364
Service Request Number: 15-00244364 • Address: 5200 W MOCKINGBIRD LN, DALLAS, TX 75209 • City Council District: 2
Service Request Number
15-00244364
Address
5200 W MOCKINGBIRD LN, DALLAS, TX 75209
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-29T16:15:07.000
Status
Closed
Created Date
2015-06-05T16:15:07.000
Update Date
2015-08-26T11:39:34.000
Closed Date
2015-08-26T11:39:31.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2483459.9978615100
Y Coordinate
6991406.0521952600
Lat Long Location
5200 W MOCKINGBIRD LN, DALLAS, TX, 75209
Unique Key
1158318946
15-00048132
Service Request Number: 15-00048132 • Address: 300 N GOOD LATIMER EXPY, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00048132
Address
300 N GOOD LATIMER EXPY, DALLAS, TX 75204
City Council District
14
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-22T08:43:25.000
Status
Closed
Created Date
2015-02-10T08:43:25.000
Update Date
2015-02-10T08:45:05.000
Closed Date
2015-02-10T08:45:04.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494673.7382445100
Y Coordinate
6972992.5085798500
Lat Long Location
300 N GOOD LATIMER EXPY, DALLAS, TX, 75204
Unique Key
1145752433
14-00461845
Service Request Number: 14-00461845 • Address: E LAWTHER DR & GOFORTH RD, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
14-00461845
Address
E LAWTHER DR & GOFORTH RD, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Trinity Watershed Management
Service Request Type
Water Pollution Routine - Creek, Lake,River-TWM
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-03T16:36:39.000
Status
Closed
Created Date
2014-11-11T16:36:39.000
Update Date
2014-11-14T07:07:24.000
Closed Date
2014-11-14T07:07:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513807.2599255500
Y Coordinate
6999900.4597511600
Unique Key
1139149261
14-00498233
Service Request Number: 14-00498233 • Address: 3220 S LLEWELLYN AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00498233
Address
3220 S LLEWELLYN AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-01-29T08:36:37.000
Status
Closed
Created Date
2014-12-13T08:36:37.000
Update Date
2014-12-31T14:33:19.000
Closed Date
2014-12-31T14:33:18.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481373.3570519400
Y Coordinate
6943941.8103838100
Lat Long Location
3220 S LLEWELLYN AVE, DALLAS, TX, 75224
Unique Key
1141491953
15-00212880
Service Request Number: 15-00212880 • Address: 11535 W RICKS CIR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
15-00212880
Address
11535 W RICKS CIR, DALLAS, TX 75230
City Council District
11
Department
Code Compliance District Group
Service Request Type
Illegal Fence - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-10T16:30:46.000
Status
Closed
Created Date
2015-05-21T16:30:46.000
Update Date
2015-07-01T12:08:00.000
Closed Date
2015-07-01T12:08:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491719.6394592600
Y Coordinate
7016599.5177165200
Lat Long Location
11535 W RICKS CIR, DALLAS, TX, 75230
Unique Key
1156337369
15-00040074
Service Request Number: 15-00040074 • Address: DOUGLAS AVE & SHERRY LN, DALLAS, 75225, DALLAS, TX • City Council District: 13
Service Request Number
15-00040074
Address
DOUGLAS AVE & SHERRY LN, DALLAS, 75225, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-11T15:15:33.000
Status
Closed
Created Date
2015-02-03T15:15:33.000
Update Date
2015-02-09T09:19:34.000
Closed Date
2015-02-09T09:19:34.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2487815.7295698400
Y Coordinate
7000837.1661397500
Unique Key
1145237287
15-00272655
Service Request Number: 15-00272655 • Address: 2777 N BUCKNER BLVD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
15-00272655
Address
2777 N BUCKNER BLVD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-12-10T15:11:21.000
Status
Closed
Created Date
2015-06-19T15:11:21.000
Update Date
2015-08-20T17:13:29.000
Closed Date
2015-08-20T17:13:28.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2525447.2597228300
Y Coordinate
6983687.9570526600
Lat Long Location
2777 N BUCKNER BLVD, DALLAS, TX, 75228
Unique Key
1160081934
15-00191351
Service Request Number: 15-00191351 • Address: 2443 E PENTAGON PKWY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00191351
Address
2443 E PENTAGON PKWY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-23T15:35:35.000
Status
Closed
Created Date
2015-05-11T15:35:35.000
Update Date
2015-06-04T13:50:51.000
Closed Date
2015-06-04T13:50:51.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497953.8188783300
Y Coordinate
6936167.3249028700
Lat Long Location
2443 E PENTAGON PKWY, DALLAS, TX, 75241
Unique Key
1154998122
15-00034596
Service Request Number: 15-00034596 • Address: 1200 N HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00034596
Address
1200 N HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-03-06T15:40:55.000
Status
Closed
Created Date
2015-01-29T15:40:55.000
Update Date
2015-02-10T13:22:44.000
Closed Date
2015-02-10T13:22:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473672.9637260700
Y Coordinate
6963467.5299505100
Lat Long Location
1200 N HAMPTON RD, DALLAS, TX, 75208
Unique Key
1144889088