311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

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14-00423176
Service Request Number: 14-00423176 • Address: N ST AUGUSTINE DR & HIGHFIELD DR, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
14-00423176
Address
N ST AUGUSTINE DR & HIGHFIELD DR, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Department of Public Works
Service Request Type
Utility Cut/Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-28T11:58:12.000
Status
Closed
Created Date
2014-10-14T11:58:12.000
Update Date
2014-10-16T15:37:20.000
Closed Date
2014-10-16T15:37:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2535071.5075724500
Y Coordinate
6962754.6560444600
Unique Key
1136721166
14-00409414
Service Request Number: 14-00409414 • Address: S HAMPTON RD & GLADSTONE DR, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00409414
Address
S HAMPTON RD & GLADSTONE DR, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-13T14:52:53.000
Status
Closed
Created Date
2014-10-04T14:52:53.000
Update Date
2014-10-07T16:20:37.000
Closed Date
2014-10-07T16:20:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473741.4361192700
Y Coordinate
6956198.0126782300
Unique Key
1135869853
14-00473677
Service Request Number: 14-00473677 • Address: PACESETTER DR & HIDDEN TRAIL DR, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
14-00473677
Address
PACESETTER DR & HIDDEN TRAIL DR, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-21T12:46:14.000
Status
Closed
Created Date
2014-11-20T12:46:14.000
Update Date
2014-11-20T12:52:51.000
Closed Date
2014-11-20T12:52:51.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2501500.0162857900
Y Coordinate
6929209.4109418400
Unique Key
1139899966
14-00423192
Service Request Number: 14-00423192 • Address: HILLCREST RD & PARK HILL DR, DALLAS, 75248, DALLAS, TX • City Council District: 12
Service Request Number
14-00423192
Address
HILLCREST RD & PARK HILL DR, DALLAS, 75248, DALLAS, TX
City Council District
12
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-18T12:10:17.000
Status
Closed
Created Date
2014-10-14T12:10:17.000
Update Date
2014-10-30T12:53:26.000
Closed Date
2014-10-30T12:53:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2494114.2058869300
Y Coordinate
7044373.7272646900
Unique Key
1136722329
14-00423116
Service Request Number: 14-00423116 • Address: N AKARD ST & PATTERSON ST, DALLAS, 75202, DALLAS, TX 75201 • City Council District: 14
Service Request Number
14-00423116
Address
N AKARD ST & PATTERSON ST, DALLAS, 75202, DALLAS, TX 75201
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-28T11:28:19.000
Status
Closed
Created Date
2014-10-14T11:28:19.000
Update Date
2014-10-15T08:52:15.000
Closed Date
2014-10-15T08:52:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2490775.1893891300
Y Coordinate
6972262.2851447100
Unique Key
1136717322
15-00086599
Service Request Number: 15-00086599 • Address: 3033 S COCKRELL HILL RD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
15-00086599
Address
3033 S COCKRELL HILL RD, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-15T14:40:40.000
Status
Closed
Created Date
2015-03-12T14:40:40.000
Update Date
2015-03-14T16:57:11.000
Closed Date
2015-03-14T16:54:00.000
Outcome
Resolved - Through Citizen Action
Priority
Urgent
Method Received Description
Phone
X Coordinate
2463192.3564897100
Y Coordinate
6944461.6157138900
Lat Long Location
3033 S COCKRELL HILL RD, DALLAS, TX, 75236
Unique Key
1148356296
15-00178695
Service Request Number: 15-00178695 • Address: 1206 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00178695
Address
1206 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-07T16:31:19.000
Status
Closed
Created Date
2015-05-04T16:31:19.000
Update Date
2015-07-03T22:42:57.000
Closed Date
2015-05-04T17:58:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478343.7185066200
Y Coordinate
6949008.0204988200
Lat Long Location
1206 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1154161126
15-00178632
Service Request Number: 15-00178632 • Address: 6509 E NORTHWEST HWY, DALLAS, TX 75231 • City Council District: 9
Service Request Number
15-00178632
Address
6509 E NORTHWEST HWY, DALLAS, TX 75231
City Council District
9
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-16T16:14:34.000
Status
Closed
Created Date
2015-05-04T16:14:34.000
Update Date
2015-05-14T16:48:46.000
Closed Date
2015-05-14T16:48:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506122.4354305200
Y Coordinate
6999131.4521779200
Lat Long Location
6509 E NORTHWEST HWY, DALLAS, TX, 75231
Unique Key
1154152375
14-00485903
Service Request Number: 14-00485903 • Address: 607 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00485903
Address
607 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-17T15:58:51.000
Status
Closed
Created Date
2014-12-03T15:58:51.000
Update Date
2014-12-10T15:08:16.000
Closed Date
2014-12-10T15:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503269.4910998500
Y Coordinate
6975361.0303316500
Lat Long Location
607 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1140708294
14-00409398
Service Request Number: 14-00409398 • Address: S HAMPTON RD & BRANDON ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00409398
Address
S HAMPTON RD & BRANDON ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-13T14:48:59.000
Status
Closed
Created Date
2014-10-04T14:48:59.000
Update Date
2014-10-07T16:16:42.000
Closed Date
2014-10-07T16:16:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473722.5146896800
Y Coordinate
6953221.2607452700
Unique Key
1135869127
14-00473675
Service Request Number: 14-00473675 • Address: FERGUSON RD & SAN PAULA AVE, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
14-00473675
Address
FERGUSON RD & SAN PAULA AVE, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-30T12:45:20.000
Status
Closed
Created Date
2014-11-20T12:45:20.000
Update Date
2014-12-01T10:35:16.000
Closed Date
2014-12-01T10:35:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2529143.7911540800
Y Coordinate
6990573.7576214600
Unique Key
1139899893
14-00485895
Service Request Number: 14-00485895 • Address: 10300 OAK GATE LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00485895
Address
10300 OAK GATE LN, DALLAS, TX 75217
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-14T15:57:50.000
Status
Closed
Created Date
2014-12-03T15:57:50.000
Update Date
2015-01-02T10:56:16.000
Closed Date
2015-01-02T10:56:14.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2538330.5714731100
Y Coordinate
6958094.9552012800
Lat Long Location
10300 OAK GATE LN, DALLAS, TX, 75217
Unique Key
1140707852
14-00485817
Service Request Number: 14-00485817 • Address: 3506 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
14-00485817
Address
3506 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-12T15:37:30.000
Status
Closed
Created Date
2014-12-03T15:37:30.000
Update Date
2014-12-05T13:09:53.000
Closed Date
2014-12-05T13:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2492045.3457356200
Y Coordinate
6984769.5741297600
Lat Long Location
3506 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1140703416
14-00409399
Service Request Number: 14-00409399 • Address: W CAMP WISDOM RD & S WESTMORELAND RD, DALLAS, 75237, DALLAS, TX • City Council District: 3
Service Request Number
14-00409399
Address
W CAMP WISDOM RD & S WESTMORELAND RD, DALLAS, 75237, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-13T14:49:07.000
Status
Closed
Created Date
2014-10-04T14:49:07.000
Update Date
2014-10-07T20:33:14.000
Closed Date
2014-10-07T20:33:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466489.4534654300
Y Coordinate
6927606.6936266700
Unique Key
1135869191
15-00244405
Service Request Number: 15-00244405 • Address: 7510 E NORTHWEST HWY, DALLAS, TX • City Council District: 9
Service Request Number
15-00244405
Address
7510 E NORTHWEST HWY, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-20T16:21:45.000
Status
Duplicate (closed)
Created Date
2015-06-05T16:21:45.000
Update Date
2015-07-10T11:05:29.000
Closed Date
2015-07-10T11:05:29.000
Priority
Standard
Method Received Description
Web
X Coordinate
2511225.7148111400
Y Coordinate
6998563.9605004200
Lat Long Location
7510 E NORTHWEST HWY, DALLAS, TX
Unique Key
1158320681
15-00219627
Service Request Number: 15-00219627 • Address: 1917 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00219627
Address
1917 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-08T14:00:59.000
Status
Closed
Created Date
2015-05-26T14:00:59.000
Update Date
2015-06-04T12:15:16.000
Closed Date
2015-06-04T12:15:16.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475617.0917191000
Y Coordinate
6958106.7684084800
Lat Long Location
1917 W 10TH ST, DALLAS, TX, 75208
Unique Key
1156786979
15-00191367
Service Request Number: 15-00191367 • Address: 2463 E PENTAGON PKWY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00191367
Address
2463 E PENTAGON PKWY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-23T15:39:38.000
Status
Closed
Created Date
2015-05-11T15:39:38.000
Update Date
2015-06-04T13:53:26.000
Closed Date
2015-06-04T13:53:25.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498141.3671549300
Y Coordinate
6936227.0060108300
Lat Long Location
2463 E PENTAGON PKWY, DALLAS, TX, 75241
Unique Key
1154999212
14-00423328
Service Request Number: 14-00423328 • Address: GARLAND RD & WINSTED DR, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
14-00423328
Address
GARLAND RD & WINSTED DR, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Department of Public Works
Service Request Type
Transportation Planning - General Request - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-03T13:07:29.000
Status
Closed
Created Date
2014-10-14T13:07:29.000
Update Date
2014-10-14T15:55:44.000
Closed Date
2014-10-14T15:55:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513216.5326307400
Y Coordinate
6983236.7559104800
Unique Key
1136731073
15-00205601
Service Request Number: 15-00205601 • Address: 1659 E ELMORE AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00205601
Address
1659 E ELMORE AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-01T08:36:05.000
Status
Closed
Created Date
2015-05-19T08:36:05.000
Update Date
2015-06-05T15:30:33.000
Closed Date
2015-06-04T15:30:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491820.8437325900
Y Coordinate
6948319.7627229400
Lat Long Location
1659 E ELMORE AVE, DALLAS, TX, 75216
Unique Key
1155913782
15-00212871
Service Request Number: 15-00212871 • Address: 3717 N VERSAILLES AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00212871
Address
3717 N VERSAILLES AVE, DALLAS, TX 75209
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-29T16:28:51.000
Status
Closed
Created Date
2015-05-21T16:28:51.000
Update Date
2015-06-10T17:21:37.000
Closed Date
2015-06-10T12:03:00.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2483747.0674703200
Y Coordinate
6989002.7783667900
Lat Long Location
3717 N VERSAILLES AVE, DALLAS, TX, 75209
Unique Key
1156336827
15-00272664
Service Request Number: 15-00272664 • Address: 1017 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00272664
Address
1017 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-22T15:13:31.000
Status
Closed
Created Date
2015-06-19T15:13:31.000
Update Date
2015-06-19T18:01:07.000
Closed Date
2015-06-19T18:01:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2535192.9987180200
Y Coordinate
6953275.0472966100
Lat Long Location
1017 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1160082453
14-00423196
Service Request Number: 14-00423196 • Address: GARLAND RD & WINSTED DR, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
14-00423196
Address
GARLAND RD & WINSTED DR, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-10-28T12:11:38.000
Status
Closed
Created Date
2014-10-14T12:11:38.000
Update Date
2014-10-14T13:09:54.000
Closed Date
2014-10-14T13:00:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2513216.5326307400
Y Coordinate
6983236.7559104800
Unique Key
1136722592
15-00235872
Service Request Number: 15-00235872 • Address: 1322 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00235872
Address
1322 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-06-10T08:57:00.000
Status
Closed
Created Date
2015-06-03T08:57:00.000
Update Date
2015-06-04T16:09:52.000
Closed Date
2015-06-04T16:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486826.4103070400
Y Coordinate
6953666.1834033600
Lat Long Location
1322 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1157841603
15-00086493
Service Request Number: 15-00086493 • Address: 2900 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00086493
Address
2900 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-17T13:58:00.000
Status
Closed
Created Date
2015-03-12T13:58:00.000
Update Date
2015-04-03T22:32:37.000
Closed Date
2015-04-03T22:29:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2532429.7564902900
Y Coordinate
6964870.5344454000
Lat Long Location
2900 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1148349738
14-00473488
Service Request Number: 14-00473488 • Address: E R L THORNTON FWY & FERGUSON RD, DALLAS, 75228, DALLAS, TX • City Council District: 7
Service Request Number
14-00473488
Address
E R L THORNTON FWY & FERGUSON RD, DALLAS, 75228, DALLAS, TX
City Council District
7
Department
Police Department
Service Request Type
Homeless Encampment - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-12-22T11:02:08.000
Status
Closed
Created Date
2014-11-20T11:02:08.000
Update Date
2014-11-20T15:25:40.000
Closed Date
2014-11-20T15:25:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514588.6840551900
Y Coordinate
6976702.8159828300
Unique Key
1139887035
15-00086544
Service Request Number: 15-00086544 • Address: 3400 N HAMPTON RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00086544
Address
3400 N HAMPTON RD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-23T14:17:43.000
Status
Closed
Created Date
2015-03-12T14:17:43.000
Update Date
2015-04-17T09:12:55.000
Closed Date
2015-04-17T09:12:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2473594.8242822600
Y Coordinate
6971744.1524602700
Lat Long Location
3400 N HAMPTON RD, DALLAS, TX, 75212
Unique Key
1148352831
15-00244358
Service Request Number: 15-00244358 • Address: 1700 W COLORADO BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00244358
Address
1700 W COLORADO BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-06T16:14:17.000
Status
Closed
Created Date
2015-06-05T16:14:17.000
Update Date
2015-06-06T19:18:50.000
Closed Date
2015-06-06T11:10:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2476528.3453961300
Y Coordinate
6963035.8705524500
Lat Long Location
1700 W COLORADO BLVD, DALLAS, TX, 75208
Unique Key
1158318685
15-00034679
Service Request Number: 15-00034679 • Address: 401 N CARROLL AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
15-00034679
Address
401 N CARROLL AVE, DALLAS, TX 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-10T16:04:16.000
Status
Closed
Created Date
2015-01-29T16:04:16.000
Update Date
2015-02-23T13:49:15.000
Closed Date
2015-02-23T13:49:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500039.2146922800
Y Coordinate
6976074.0716891000
Lat Long Location
401 N CARROLL AVE, DALLAS, TX, 75246
Unique Key
1144894696
14-00498261
Service Request Number: 14-00498261 • Address: 406 S WILLOMET AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00498261
Address
406 S WILLOMET AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-01-29T09:03:52.000
Status
Closed
Created Date
2014-12-13T09:03:52.000
Update Date
2015-01-16T11:07:34.000
Closed Date
2015-01-16T11:07:34.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2478738.0728961500
Y Coordinate
6956977.1477754400
Lat Long Location
406 S WILLOMET AVE, DALLAS, TX, 75208
Unique Key
1141493617
15-00231325
Service Request Number: 15-00231325 • Address: 1536 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00231325
Address
1536 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-11T11:46:27.000
Status
Closed
Created Date
2015-06-01T11:46:27.000
Update Date
2015-08-27T10:13:33.000
Closed Date
2015-08-27T10:00:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527219.4315355400
Y Coordinate
6956686.6498008400
Lat Long Location
1536 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1157545831
15-00072806
Service Request Number: 15-00072806 • Address: 400 S MARSALIS AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00072806
Address
400 S MARSALIS AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-10T08:41:30.000
Status
Closed
Created Date
2015-03-03T08:41:30.000
Update Date
2015-03-03T08:45:56.000
Closed Date
2015-03-03T08:45:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486383.3323479100
Y Coordinate
6957530.9180641800
Lat Long Location
400 S MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1147317353
14-00409535
Service Request Number: 14-00409535 • Address: MEDALIST DR & AUTUMN WOODS TRL, DALLAS, 75232, DALLAS, TX • City Council District: 3
Service Request Number
14-00409535
Address
MEDALIST DR & AUTUMN WOODS TRL, DALLAS, 75232, DALLAS, TX
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-09T16:14:31.000
Status
Closed
Created Date
2014-10-04T16:14:31.000
Update Date
2014-10-06T15:30:34.000
Closed Date
2014-10-06T15:30:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2480504.7617603700
Y Coordinate
6929976.2247061700
Unique Key
1135875866
15-00137413
Service Request Number: 15-00137413 • Address: 400 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00137413
Address
400 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-04-17T15:34:03.000
Status
Closed
Created Date
2015-04-10T15:34:03.000
Update Date
2015-04-10T15:39:35.000
Closed Date
2015-04-10T15:39:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535269.4546907700
Y Coordinate
6949058.0135335600
Lat Long Location
400 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1151500832
15-00096896
Service Request Number: 15-00096896 • Address: 2007 N BECKLEY AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00096896
Address
2007 N BECKLEY AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-20T11:45:37.000
Status
Closed
Created Date
2015-03-19T11:45:37.000
Update Date
2015-03-19T13:36:41.000
Closed Date
2015-03-19T13:36:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2483951.5334653100
Y Coordinate
6966499.8407446100
Lat Long Location
2007 N BECKLEY AVE, DALLAS, TX, 75208
Unique Key
1149014145
15-00112452
Service Request Number: 15-00112452 • Address: 2200 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00112452
Address
2200 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-04-06T19:26:27.000
Status
Closed
Created Date
2015-03-29T19:26:27.000
Update Date
2015-03-31T08:58:26.000
Closed Date
2015-03-31T08:58:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495157.2039334100
Y Coordinate
6947900.7359700800
Lat Long Location
2200 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1149990762
15-00191491
Service Request Number: 15-00191491 • Address: 926 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00191491
Address
926 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-06-16T16:10:40.000
Status
Closed
Created Date
2015-05-11T16:10:40.000
Update Date
2015-06-24T10:08:48.000
Closed Date
2015-06-24T10:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486264.1909296900
Y Coordinate
6963265.3610543700
Lat Long Location
926 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1155006360
14-00409555
Service Request Number: 14-00409555 • Address: PEMBERTON HILL RD & LAKE JUNE RD, DALLAS, 75217, DALLAS, TX • City Council District: 7
Service Request Number
14-00409555
Address
PEMBERTON HILL RD & LAKE JUNE RD, DALLAS, 75217, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-07T16:39:51.000
Status
Closed
Created Date
2014-10-04T16:39:51.000
Update Date
2014-10-04T17:30:37.000
Closed Date
2014-10-04T17:30:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2516543.7213042800
Y Coordinate
6954037.4729204100
Unique Key
1135876912
15-00244458
Service Request Number: 15-00244458 • Address: 1400 S LAMAR ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00244458
Address
1400 S LAMAR ST, DALLAS, TX 75215
City Council District
2
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-19T16:33:04.000
Status
Closed
Created Date
2015-06-05T16:33:04.000
Update Date
2015-06-08T17:28:36.000
Closed Date
2015-06-08T17:28:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2492348.1285451000
Y Coordinate
6966533.8202047100
Lat Long Location
1400 S LAMAR ST, DALLAS, TX, 75215
Unique Key
1158323491
14-00409439
Service Request Number: 14-00409439 • Address: CRESTEDGE DR & FIELDCREST DR, DALLAS, 75238, DALLAS, TX 75238 • City Council District: 10
Service Request Number
14-00409439
Address
CRESTEDGE DR & FIELDCREST DR, DALLAS, 75238, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-09T15:00:13.000
Status
Closed
Created Date
2014-10-04T15:00:13.000
Update Date
2014-10-07T10:35:21.000
Closed Date
2014-10-07T10:35:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2513916.2906304300
Y Coordinate
7007092.4758667900
Unique Key
1135871090
15-00271642
Service Request Number: 15-00271642 • Address: 866 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00271642
Address
866 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-24T09:54:16.000
Status
Closed
Created Date
2015-06-19T09:54:16.000
Update Date
2015-06-24T13:14:27.000
Closed Date
2015-06-24T13:14:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2537903.9498694600
Y Coordinate
6952374.4310816500
Lat Long Location
866 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1160020268
15-00048076
Service Request Number: 15-00048076 • Address: 400 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00048076
Address
400 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-02-18T08:31:58.000
Status
Closed
Created Date
2015-02-10T08:31:58.000
Update Date
2015-02-10T08:35:14.000
Closed Date
2015-02-10T08:35:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537949.2174068100
Y Coordinate
6948825.9283206800
Lat Long Location
400 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1145749235
15-00191339
Service Request Number: 15-00191339 • Address: 4300 W DAVIS ST, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00191339
Address
4300 W DAVIS ST, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-12T15:32:20.000
Status
Closed
Created Date
2015-05-11T15:32:20.000
Update Date
2015-05-12T15:07:19.000
Closed Date
2015-05-12T11:28:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2463453.1864412600
Y Coordinate
6959431.0138561800
Lat Long Location
4300 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1154997308
14-00435342
Service Request Number: 14-00435342 • Address: ELM ST & N HARWOOD ST, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
14-00435342
Address
ELM ST & N HARWOOD ST, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-29T16:47:02.000
Status
Closed
Created Date
2014-10-22T16:47:02.000
Update Date
2014-10-23T13:31:01.000
Closed Date
2014-10-23T13:31:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492649.3220782900
Y Coordinate
6971857.1555382800
Unique Key
1137482436
15-00231349
Service Request Number: 15-00231349 • Address: 988 N PLEASANT WOODS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00231349
Address
988 N PLEASANT WOODS DR, DALLAS, TX 75217
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Guardrail - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-04T11:52:35.000
Status
Closed
Created Date
2015-06-01T11:52:35.000
Update Date
2015-06-16T14:54:44.000
Closed Date
2015-06-16T14:51:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2540568.7051077100
Y Coordinate
6952515.8895530400
Lat Long Location
988 N PLEASANT WOODS DR, DALLAS, TX, 75217
Unique Key
1157547095
14-00409459
Service Request Number: 14-00409459 • Address: CANADA DR & TAMERISK ST, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
14-00409459
Address
CANADA DR & TAMERISK ST, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-13T15:05:48.000
Status
Closed
Created Date
2014-10-04T15:05:48.000
Update Date
2014-10-07T16:38:52.000
Closed Date
2014-10-07T16:38:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2471834.1767420300
Y Coordinate
6975232.2640508500
Unique Key
1135871838
14-00498229
Service Request Number: 14-00498229 • Address: 3256 S LLEWELLYN AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00498229
Address
3256 S LLEWELLYN AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-01-29T08:34:13.000
Status
Closed
Created Date
2014-12-13T08:34:13.000
Update Date
2014-12-31T14:39:12.000
Closed Date
2014-12-31T14:39:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2480990.1534260200
Y Coordinate
6943698.1481770800
Lat Long Location
3256 S LLEWELLYN AVE, DALLAS, TX, 75224
Unique Key
1141491710
15-00072872
Service Request Number: 15-00072872 • Address: 1506 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00072872
Address
1506 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-06T09:02:01.000
Status
Closed
Created Date
2015-03-03T09:02:01.000
Update Date
2015-03-04T12:54:27.000
Closed Date
2015-03-04T12:54:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490399.6505357300
Y Coordinate
6949092.1316860500
Lat Long Location
1506 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1147321990
14-00409464
Service Request Number: 14-00409464 • Address: BERNAL DR & HAMMERLY DR, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
14-00409464
Address
BERNAL DR & HAMMERLY DR, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-13T15:08:48.000
Status
Closed
Created Date
2014-10-04T15:08:48.000
Update Date
2014-10-11T14:22:32.000
Closed Date
2014-10-11T14:22:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2460532.9011060700
Y Coordinate
6972267.5141714000
Unique Key
1135872078
15-00235932
Service Request Number: 15-00235932 • Address: 3825 SLEEPY LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
15-00235932
Address
3825 SLEEPY LN, DALLAS, TX 75229
City Council District
13
Department
Trinity Watershed Management
Service Request Type
Creek/Culvert Maintenance -TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-10-09T09:12:05.000
Status
Closed
Created Date
2015-06-03T09:12:05.000
Update Date
2015-06-10T16:08:10.000
Closed Date
2015-06-10T16:08:09.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2475491.3243442300
Y Coordinate
7014006.7427202500
Lat Long Location
3825 SLEEPY LN, DALLAS, TX, 75229
Unique Key
1157845432
15-00271588
Service Request Number: 15-00271588 • Address: 5634 WILLIS AVE, DALLAS, TX • City Council District: 14
Service Request Number
15-00271588
Address
5634 WILLIS AVE, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-06T09:36:52.000
Status
Closed
Created Date
2015-06-19T09:36:52.000
Update Date
2015-06-23T08:09:15.000
Closed Date
2015-06-23T08:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2499441.5209789100
Y Coordinate
6985703.8554865300
Lat Long Location
5634 WILLIS AVE, DALLAS, TX
Unique Key
1160016534