311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

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15-00034482
Service Request Number: 15-00034482 • Address: 1713 S AKARD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00034482
Address
1713 S AKARD ST, DALLAS, TX 75215
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-03T14:53:16.000
Status
Closed
Created Date
2015-01-29T14:53:16.000
Update Date
2015-01-30T12:08:27.000
Closed Date
2015-01-30T12:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493762.6147815300
Y Coordinate
6966827.1118995400
Lat Long Location
1713 S AKARD ST, DALLAS, TX, 75215
Unique Key
1144881254
14-00461411
Service Request Number: 14-00461411 • Address: DOLPHIN RD & E R L THORNTON FWY, DALLAS, 75223, DALLAS, TX • City Council District: 2
Service Request Number
14-00461411
Address
DOLPHIN RD & E R L THORNTON FWY, DALLAS, 75223, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-11T13:44:17.000
Status
Closed
Created Date
2014-11-11T13:44:17.000
Update Date
2014-11-11T13:47:32.000
Closed Date
2014-11-11T13:47:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2510101.8510629800
Y Coordinate
6975401.1461202100
Unique Key
1139122420
14-00461239
Service Request Number: 14-00461239 • Address: S EWING AVE & S R L THORNTON FWY, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
14-00461239
Address
S EWING AVE & S R L THORNTON FWY, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-18T12:12:00.000
Status
Closed
Created Date
2014-11-11T12:12:00.000
Update Date
2014-11-24T11:04:11.000
Closed Date
2014-11-24T11:04:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487235.4339190700
Y Coordinate
6958200.7029140300
Unique Key
1139111592
14-00409397
Service Request Number: 14-00409397 • Address: SPRINGHILL DR & VINEWOOD DR, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
14-00409397
Address
SPRINGHILL DR & VINEWOOD DR, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-09T14:48:46.000
Status
Closed
Created Date
2014-10-04T14:48:46.000
Update Date
2014-10-06T15:12:09.000
Closed Date
2014-10-06T15:12:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2520308.2594253400
Y Coordinate
6984070.4396333300
Unique Key
1135869090
15-00163638
Service Request Number: 15-00163638 • Address: 1441 N BECKLEY AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00163638
Address
1441 N BECKLEY AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-30T07:52:43.000
Status
Closed
Created Date
2015-04-27T07:52:43.000
Update Date
2015-04-27T10:05:41.000
Closed Date
2015-04-27T10:03:00.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2483947.3635716900
Y Coordinate
6964182.6903115900
Lat Long Location
1441 N BECKLEY AVE, DALLAS, TX, 75203
Unique Key
1153169707
14-00435197
Service Request Number: 14-00435197 • Address: E KIEST BLVD & IDAHO AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00435197
Address
E KIEST BLVD & IDAHO AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-05T16:03:05.000
Status
Closed
Created Date
2014-10-22T16:03:05.000
Update Date
2014-10-28T15:49:30.000
Closed Date
2014-10-28T15:49:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487624.4246064900
Y Coordinate
6943918.1164725900
Unique Key
1137473787
15-00122844
Service Request Number: 15-00122844 • Address: 232 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00122844
Address
232 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-22T16:22:07.000
Status
Closed
Created Date
2015-04-02T16:22:07.000
Update Date
2015-06-05T12:40:02.000
Closed Date
2015-06-05T12:40:01.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486323.0528528700
Y Coordinate
6960011.7184122100
Lat Long Location
232 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1150599146
14-00461530
Service Request Number: 14-00461530 • Address: IRVING BLVD & W MOCKINGBIRD LN, DALLAS, 75247, DALLAS, TX • City Council District: 6
Service Request Number
14-00461530
Address
IRVING BLVD & W MOCKINGBIRD LN, DALLAS, 75247, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-18T14:44:08.000
Status
Closed
Created Date
2014-11-11T14:44:08.000
Update Date
2014-11-11T15:05:47.000
Closed Date
2014-11-11T15:05:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2468114.3714207400
Y Coordinate
6980735.3868755800
Unique Key
1139129852
15-00231344
Service Request Number: 15-00231344 • Address: 3603 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00231344
Address
3603 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-07T11:50:51.000
Status
Closed
Created Date
2015-06-01T11:50:51.000
Update Date
2015-07-08T10:44:42.000
Closed Date
2015-07-08T10:44:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488036.9713272000
Y Coordinate
6941758.2389843000
Lat Long Location
3603 S EWING AVE, DALLAS, TX, 75216
Unique Key
1157546804
15-00231225
Service Request Number: 15-00231225 • Address: 2602 W ILLINOIS AVE, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00231225
Address
2602 W ILLINOIS AVE, DALLAS, TX 75233
City Council District
3
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-06-15T11:22:27.000
Status
Closed
Created Date
2015-06-01T11:22:27.000
Update Date
2015-06-01T11:23:37.000
Closed Date
2015-06-01T11:23:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2472058.8788402700
Y Coordinate
6948877.6301494000
Lat Long Location
2602 W ILLINOIS AVE, DALLAS, TX, 75233
Unique Key
1157539555
15-00086463
Service Request Number: 15-00086463 • Address: 3502 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00086463
Address
3502 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-04-16T13:49:35.000
Status
Closed
Created Date
2015-03-12T13:49:35.000
Update Date
2015-04-17T14:40:05.000
Closed Date
2015-04-17T14:40:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473899.1967170600
Y Coordinate
6942174.3573837200
Lat Long Location
3502 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1148347779
14-00498183
Service Request Number: 14-00498183 • Address: 2900 N HAMPTON RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00498183
Address
2900 N HAMPTON RD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-22T07:07:04.000
Status
Closed
Created Date
2014-12-13T07:07:04.000
Update Date
2014-12-13T07:10:41.000
Closed Date
2014-12-12T07:10:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473615.4729691600
Y Coordinate
6969846.7947346900
Lat Long Location
2900 N HAMPTON RD, DALLAS, TX, 75212
Unique Key
1141488638
14-00498235
Service Request Number: 14-00498235 • Address: 3216 S LLEWELLYN AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00498235
Address
3216 S LLEWELLYN AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-01-29T08:37:55.000
Status
Closed
Created Date
2014-12-13T08:37:55.000
Update Date
2014-12-31T14:30:35.000
Closed Date
2014-12-31T14:30:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481395.8440187400
Y Coordinate
6943994.1984361800
Lat Long Location
3216 S LLEWELLYN AVE, DALLAS, TX, 75224
Unique Key
1141492056
14-00422953
Service Request Number: 14-00422953 • Address: S BARRY AVE & UPSHUR ST, DALLAS, 75223, DALLAS, TX • City Council District: 2
Service Request Number
14-00422953
Address
S BARRY AVE & UPSHUR ST, DALLAS, 75223, DALLAS, TX
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-15T10:31:28.000
Status
Closed
Created Date
2014-10-14T10:31:28.000
Update Date
2014-10-14T11:09:20.000
Closed Date
2014-10-14T11:05:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2506496.7999542300
Y Coordinate
6973290.8105349000
Unique Key
1136707283
15-00265784
Service Request Number: 15-00265784 • Address: 535 W PAGE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00265784
Address
535 W PAGE AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-25T15:52:12.000
Status
Closed
Created Date
2015-06-16T15:52:12.000
Update Date
2015-06-19T09:55:47.000
Closed Date
2015-06-19T09:55:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481671.0419985200
Y Coordinate
6956316.7620769800
Lat Long Location
535 W PAGE AVE, DALLAS, TX, 75208
Unique Key
1159635004
14-00485803
Service Request Number: 14-00485803 • Address: 817 N LANCASTER AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00485803
Address
817 N LANCASTER AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-01-16T15:33:00.000
Status
Closed
Created Date
2014-12-03T15:33:00.000
Update Date
2014-12-22T16:12:13.000
Closed Date
2014-12-22T16:12:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486690.3620227300
Y Coordinate
6962702.6042183500
Lat Long Location
817 N LANCASTER AVE, DALLAS, TX, 75203
Unique Key
1140702348
14-00473502
Service Request Number: 14-00473502 • Address: E R L THORNTON FWY & ST FRANCIS AVE, DALLAS, 75228, DALLAS, TX • City Council District: 7
Service Request Number
14-00473502
Address
E R L THORNTON FWY & ST FRANCIS AVE, DALLAS, 75228, DALLAS, TX
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-21T11:09:32.000
Status
Closed
Created Date
2014-11-20T11:09:32.000
Update Date
2014-11-20T11:18:53.000
Closed Date
2014-11-20T11:18:52.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2524006.3878722300
Y Coordinate
6977228.8614853500
Unique Key
1139888053
15-00231368
Service Request Number: 15-00231368 • Address: 5201 S WESTMORELAND RD, DALLAS, TX 75237 • City Council District: 3
Service Request Number
15-00231368
Address
5201 S WESTMORELAND RD, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-07T11:57:27.000
Status
Closed
Created Date
2015-06-01T11:57:27.000
Update Date
2015-07-08T10:43:03.000
Closed Date
2015-07-08T10:43:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2465994.0714125700
Y Coordinate
6935428.5558874800
Lat Long Location
5201 S WESTMORELAND RD, DALLAS, TX, 75237
Unique Key
1157548217
14-00498189
Service Request Number: 14-00498189 • Address: 900 W DAVIS ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00498189
Address
900 W DAVIS ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-14T07:28:40.000
Status
Closed
Created Date
2014-12-13T07:28:40.000
Update Date
2014-12-13T09:48:46.000
Closed Date
2014-12-13T09:31:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2479553.7642995100
Y Coordinate
6959632.8421139100
Lat Long Location
900 W DAVIS ST, DALLAS, TX, 75208
Unique Key
1141489012
15-00112474
Service Request Number: 15-00112474 • Address: 2013 S LAMAR ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00112474
Address
2013 S LAMAR ST, DALLAS, TX 75215
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-13T20:00:54.000
Status
Closed
Created Date
2015-03-29T20:00:54.000
Update Date
2015-03-30T17:06:41.000
Closed Date
2015-03-30T17:06:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2494099.4387605300
Y Coordinate
6965606.1744176000
Lat Long Location
2013 S LAMAR ST, DALLAS, TX, 75215
Unique Key
1149992031
15-00231262
Service Request Number: 15-00231262 • Address: 631 N TYLER ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00231262
Address
631 N TYLER ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-02T11:32:34.000
Status
Closed
Created Date
2015-06-01T11:32:34.000
Update Date
2015-06-01T14:16:01.000
Closed Date
2015-06-01T13:45:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2479539.9168528400
Y Coordinate
6960057.3464073600
Lat Long Location
631 N TYLER ST, DALLAS, TX, 75208
Unique Key
1157541730
14-00461481
Service Request Number: 14-00461481 • Address: 7300 EAST GRAND AVE, DALLAS, TX 75214 • City Council District: 2
Service Request Number
14-00461481
Address
7300 EAST GRAND AVE, DALLAS, TX 75214
City Council District
2
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-25T14:26:24.000
Status
Closed
Created Date
2014-11-11T14:26:24.000
Update Date
2014-11-13T10:42:24.000
Closed Date
2014-11-13T10:42:23.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2511582.9958613500
Y Coordinate
6981386.5535724600
Lat Long Location
7300 EAST GRAND AVE, DALLAS, TX, 75214
Unique Key
1139126934
14-00498110
Service Request Number: 14-00498110 • Address: 1016 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00498110
Address
1016 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Risk Management Group
Service Request Type
Risk Management - RSK
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-12-29T19:41:56.000
Status
Closed
Created Date
2014-12-12T19:41:56.000
Update Date
2014-12-15T16:02:38.000
Closed Date
2014-12-15T16:02:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2537885.6329902000
Y Coordinate
6953528.0488711500
Lat Long Location
1016 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1141483321
14-00423030
Service Request Number: 14-00423030 • Address: PRESTON RD & W NORTHWEST HWY, DALLAS, 75225, DALLAS, TX • City Council District: 13
Service Request Number
14-00423030
Address
PRESTON RD & W NORTHWEST HWY, DALLAS, 75225, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-18T11:02:11.000
Status
Closed
Created Date
2014-10-14T11:02:11.000
Update Date
2014-10-30T12:47:54.000
Closed Date
2014-10-30T12:47:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489149.2670383100
Y Coordinate
7002013.0990920000
Unique Key
1136712268
15-00163671
Service Request Number: 15-00163671 • Address: 7700 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00163671
Address
7700 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-28T08:16:56.000
Status
Closed
Created Date
2015-04-27T08:16:56.000
Update Date
2015-04-27T14:52:57.000
Closed Date
2015-04-27T13:47:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512285.8163266200
Y Coordinate
6997533.8442472300
Lat Long Location
7700 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1153172493
15-00034420
Service Request Number: 15-00034420 • Address: 1121 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00034420
Address
1121 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-09T14:30:09.000
Status
Closed
Created Date
2015-01-29T14:30:09.000
Update Date
2015-02-02T11:54:35.000
Closed Date
2015-02-02T11:54:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474899.0128280100
Y Coordinate
6954136.1997962000
Lat Long Location
1121 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1144877689
15-00191315
Service Request Number: 15-00191315 • Address: 3000 S LEDBETTER DR, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00191315
Address
3000 S LEDBETTER DR, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-23T15:29:25.000
Status
Closed
Created Date
2015-05-11T15:29:25.000
Update Date
2015-05-13T19:46:01.000
Closed Date
2015-05-13T19:46:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2453378.3518675600
Y Coordinate
6944537.3475363600
Lat Long Location
3000 S LEDBETTER DR, DALLAS, TX, 75211
Unique Key
1154995754
15-00178514
Service Request Number: 15-00178514 • Address: 311 W MILLETT DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
15-00178514
Address
311 W MILLETT DR, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-16T15:45:26.000
Status
Closed
Created Date
2015-05-04T15:45:26.000
Update Date
2015-06-15T15:42:54.000
Closed Date
2015-06-15T15:42:54.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483403.8293265400
Y Coordinate
6930551.2822085000
Lat Long Location
311 W MILLETT DR, DALLAS, TX, 75232
Unique Key
1154117015
14-00497863
Service Request Number: 14-00497863 • Address: 1636 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00497863
Address
1636 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-01-28T16:01:00.000
Status
Closed
Created Date
2014-12-12T16:01:00.000
Update Date
2015-02-03T11:08:41.000
Closed Date
2015-02-03T11:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490686.5879779100
Y Coordinate
6942993.8229759700
Lat Long Location
1636 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1141467181
14-00498101
Service Request Number: 14-00498101 • Address: 5910 S COCKRELL HILL RD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
14-00498101
Address
5910 S COCKRELL HILL RD, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-15T19:16:24.000
Status
Closed
Created Date
2014-12-12T19:16:24.000
Update Date
2014-12-12T22:36:38.000
Closed Date
2014-12-12T22:36:37.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2463470.1353821800
Y Coordinate
6932391.0300977100
Lat Long Location
5910 S COCKRELL HILL RD, DALLAS, TX, 75236
Unique Key
1141480773
14-00461615
Service Request Number: 14-00461615 • Address: SUTTON ST & COPELAND ST, DALLAS, 75210, DALLAS, TX • City Council District: 7
Service Request Number
14-00461615
Address
SUTTON ST & COPELAND ST, DALLAS, 75210, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-18T15:06:12.000
Status
Closed
Created Date
2014-11-11T15:06:12.000
Update Date
2014-11-24T11:28:21.000
Closed Date
2014-11-24T11:28:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2507327.2064586100
Y Coordinate
6966937.3669212100
Unique Key
1139134704
14-00461303
Service Request Number: 14-00461303 • Address: 2418 SPUR 408, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00461303
Address
2418 SPUR 408, DALLAS, TX 75211
City Council District
3
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-11-25T12:53:43.000
Status
Closed
Created Date
2014-11-11T12:53:43.000
Update Date
2014-11-13T10:14:21.000
Closed Date
2014-11-13T10:14:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2454565.4056482600
Y Coordinate
6947712.9317475500
Lat Long Location
2418 SPUR, DALLAS, TX, 75211
Unique Key
1139115657
15-00178534
Service Request Number: 15-00178534 • Address: 415 N PATTON AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00178534
Address
415 N PATTON AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-06-09T15:49:34.000
Status
Closed
Created Date
2015-05-04T15:49:34.000
Update Date
2015-06-04T11:49:52.000
Closed Date
2015-06-04T11:49:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484873.4731138700
Y Coordinate
6960574.3407498700
Lat Long Location
415 N PATTON AVE, DALLAS, TX, 75203
Unique Key
1154119474
15-00163635
Service Request Number: 15-00163635 • Address: 4919 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00163635
Address
4919 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-30T07:52:03.000
Status
Closed
Created Date
2015-04-27T07:52:03.000
Update Date
2015-04-27T08:45:56.000
Closed Date
2015-04-27T08:45:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2505082.1817860700
Y Coordinate
6974071.1855803900
Lat Long Location
4919 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1153169519
14-00461561
Service Request Number: 14-00461561 • Address: ROYAL LN & PRESTON RD, DALLAS, 75230, DALLAS, TX • City Council District: 13
Service Request Number
14-00461561
Address
ROYAL LN & PRESTON RD, DALLAS, 75230, DALLAS, TX
City Council District
13
Department
Department of Public Works
Service Request Type
Construction - Right of Way - PBW
Ert Estimated Response Time
4
Overall Service Request Due Date
2014-12-03T14:51:51.000
Status
Closed
Created Date
2014-11-11T14:51:51.000
Update Date
2014-11-14T11:34:58.000
Closed Date
2014-11-14T11:21:00.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
City Council Office
X Coordinate
2489027.0631110700
Y Coordinate
7012668.0861968100
Unique Key
1139131692
14-00485864
Service Request Number: 14-00485864 • Address: 8806 BRUTON RD, DALLAS, TX • City Council District: 5
Service Request Number
14-00485864
Address
8806 BRUTON RD, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-05-27T15:49:12.000
Status
Closed
Created Date
2014-12-03T15:49:12.000
Update Date
2016-07-27T00:30:43.000
Closed Date
2016-05-20T20:37:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2530650.8274558400
Y Coordinate
6960169.7152398300
Lat Long Location
8806 BRUTON RD, DALLAS, TX
Unique Key
1140705911
15-00231034
Service Request Number: 15-00231034 • Address: 8802 LEMMON AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00231034
Address
8802 LEMMON AVE, DALLAS, TX 75209
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-08-04T10:35:16.000
Status
Closed
Created Date
2015-06-01T10:35:16.000
Update Date
2015-06-24T08:58:49.000
Closed Date
2015-06-24T08:58:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474919.6084173200
Y Coordinate
6999396.4363102600
Lat Long Location
8802 LEMMON AVE, DALLAS, TX, 75209
Unique Key
1157528396
14-00461645
Service Request Number: 14-00461645 • Address: HALIFAX ST & W MOCKINGBIRD LN, DALLAS, 75247, DALLAS, TX • City Council District: 6
Service Request Number
14-00461645
Address
HALIFAX ST & W MOCKINGBIRD LN, DALLAS, 75247, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-18T15:13:49.000
Status
Closed
Created Date
2014-11-11T15:13:49.000
Update Date
2014-11-12T08:11:08.000
Closed Date
2014-11-12T08:11:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2468143.8583634800
Y Coordinate
6982233.7679005600
Unique Key
1139136345
15-00212921
Service Request Number: 15-00212921 • Address: 1901 N MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 6
Service Request Number
15-00212921
Address
1901 N MONTCLAIR AVE, DALLAS, TX 75208
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Prohibited Rooster - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-06T16:48:23.000
Status
Closed
Created Date
2015-05-21T16:48:23.000
Update Date
2015-05-28T09:08:15.000
Closed Date
2015-05-28T09:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2477310.9272321600
Y Coordinate
6966890.2502824400
Lat Long Location
1901 N MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1156340116
14-00498239
Service Request Number: 14-00498239 • Address: 2615 S LLEWELLYN AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00498239
Address
2615 S LLEWELLYN AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-01-29T08:40:16.000
Status
Closed
Created Date
2014-12-13T08:40:16.000
Update Date
2014-12-31T14:40:45.000
Closed Date
2014-12-31T14:40:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481767.0829066600
Y Coordinate
6947520.1060989200
Lat Long Location
2615 S LLEWELLYN AVE, DALLAS, TX, 75224
Unique Key
1141492294
14-00498201
Service Request Number: 14-00498201 • Address: 2007 N MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 6
Service Request Number
14-00498201
Address
2007 N MONTCLAIR AVE, DALLAS, TX 75208
City Council District
6
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-01-29T07:58:07.000
Status
Closed
Created Date
2014-12-13T07:58:07.000
Update Date
2015-01-02T09:45:09.000
Closed Date
2015-01-02T09:45:09.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477328.8071494300
Y Coordinate
6967271.1452370000
Lat Long Location
2007 N MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1141489833
14-00423033
Service Request Number: 14-00423033 • Address: CALUMET AVE & W JEFFERSON BLVD, DALLAS, 75211, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00423033
Address
CALUMET AVE & W JEFFERSON BLVD, DALLAS, 75211, DALLAS, TX 75211
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-28T11:03:23.000
Status
Closed
Created Date
2014-10-14T11:03:23.000
Update Date
2014-10-22T11:59:31.000
Closed Date
2014-10-20T13:57:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2462280.9273602700
Y Coordinate
6954795.7436977600
Unique Key
1136712463
14-00498299
Service Request Number: 14-00498299 • Address: 3000 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
14-00498299
Address
3000 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-14T09:59:02.000
Status
Closed
Created Date
2014-12-13T09:59:02.000
Update Date
2014-12-13T13:00:50.000
Closed Date
2014-12-13T13:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2547745.3938894500
Y Coordinate
6928638.1070673600
Lat Long Location
3000 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1141496036
15-00163811
Service Request Number: 15-00163811 • Address: 132 N TREGO CT, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00163811
Address
132 N TREGO CT, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-06-02T09:07:09.000
Status
Closed
Created Date
2015-04-27T09:07:09.000
Update Date
2015-05-28T11:38:25.000
Closed Date
2015-05-28T11:38:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2538327.8774553300
Y Coordinate
6947384.0737299000
Lat Long Location
132 N TREGO CT, DALLAS, TX, 75217
Unique Key
1153183212
15-00096971
Service Request Number: 15-00096971 • Address: 7166 PECAN CREEK LN, DALLAS, TX • City Council District: 12
Service Request Number
15-00096971
Address
7166 PECAN CREEK LN, DALLAS, TX
City Council District
12
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-02T12:09:35.000
Status
Closed
Created Date
2015-03-19T12:09:35.000
Update Date
2015-03-20T16:52:44.000
Closed Date
2015-03-20T16:52:43.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2495539.6006720500
Y Coordinate
7051650.4087998300
Lat Long Location
7166 PECAN CREEK LN, DALLAS, TX
Unique Key
1149018578
15-00205763
Service Request Number: 15-00205763 • Address: 3418 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00205763
Address
3418 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-29T09:19:38.000
Status
Closed
Created Date
2015-05-19T09:19:38.000
Update Date
2015-05-21T11:15:04.000
Closed Date
2015-05-21T11:15:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488067.5916150500
Y Coordinate
6942781.2569881000
Lat Long Location
3418 S EWING AVE, DALLAS, TX, 75216
Unique Key
1155924335
14-00485888
Service Request Number: 14-00485888 • Address: 2830 DARBY DR, DALLAS, TX • City Council District: 5
Service Request Number
14-00485888
Address
2830 DARBY DR, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-03-03T15:55:27.000
Status
Closed
Created Date
2014-12-03T15:55:27.000
Update Date
2014-12-04T08:00:15.000
Closed Date
2014-12-04T08:00:14.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2530517.7075634400
Y Coordinate
6964124.5124212300
Lat Long Location
2830 DARBY DR, DALLAS, TX
Unique Key
1140707382
14-00423119
Service Request Number: 14-00423119 • Address: BONNIE VIEW RD & 50TH ST, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00423119
Address
BONNIE VIEW RD & 50TH ST, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-15T11:28:54.000
Status
Closed
Created Date
2014-10-14T11:28:54.000
Update Date
2014-10-14T14:04:09.000
Closed Date
2014-10-14T12:33:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2500461.8112050800
Y Coordinate
6942266.3531356800
Unique Key
1136717554
14-00409429
Service Request Number: 14-00409429 • Address: S TYLER ST & W 12TH ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00409429
Address
S TYLER ST & W 12TH ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-13T14:56:32.000
Status
Closed
Created Date
2014-10-04T14:56:32.000
Update Date
2014-10-07T16:27:18.000
Closed Date
2014-10-07T16:27:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479594.6790257000
Y Coordinate
6956634.3723003200
Unique Key
1135870570
15-00212801
Service Request Number: 15-00212801 • Address: 5300 W MOCKINGBIRD LN, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00212801
Address
5300 W MOCKINGBIRD LN, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-22T16:07:09.000
Status
Closed
Created Date
2015-05-21T16:07:09.000
Update Date
2015-05-22T10:49:49.000
Closed Date
2015-05-22T10:38:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2483864.5842759900
Y Coordinate
6991412.0876408800
Lat Long Location
5300 W MOCKINGBIRD LN, DALLAS, TX, 75209
Unique Key
1156332441