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311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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15-00231242
Service Request Number: 15-00231242 • Address: 2800 W KIEST BLVD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00231242
Address
2800 W KIEST BLVD, DALLAS, TX 75233
City Council District
3
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-15T11:27:26.000
Status
Closed
Created Date
2015-06-01T11:27:26.000
Update Date
2015-06-12T22:10:07.000
Closed Date
2015-06-12T22:10:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2471099.9768121500
Y Coordinate
6943251.3786315700
Lat Long Location
2800 W KIEST BLVD, DALLAS, TX, 75233
Unique Key
1157540518
14-00461283
Service Request Number: 14-00461283 • Address: 2400 E R L THORNTON FWY, DALLAS, TX 75201 • City Council District: 4
Service Request Number
14-00461283
Address
2400 E R L THORNTON FWY, DALLAS, TX 75201
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-14T12:38:42.000
Status
Closed
Created Date
2014-11-11T12:38:42.000
Update Date
2014-11-11T13:54:57.000
Closed Date
2014-11-11T13:54:56.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2482761.5387468500
Y Coordinate
6948648.6401301600
Lat Long Location
2400 E R L THORNTON FWY, DALLAS, TX, 75201
Unique Key
1139114408
15-00008155
Service Request Number: 15-00008155 • Address: 7676 S WESTMORELAND RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
15-00008155
Address
7676 S WESTMORELAND RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-30T11:57:54.000
Status
Closed
Created Date
2015-01-08T11:57:54.000
Update Date
2015-01-08T12:20:20.000
Closed Date
2015-01-08T12:20:19.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Phone
X Coordinate
2464845.1779108800
Y Coordinate
6923753.0576823300
Lat Long Location
7676 S WESTMORELAND RD, DALLAS, TX, 75237
Unique Key
1143204208
14-00498190
Service Request Number: 14-00498190 • Address: 308 N ACRES DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00498190
Address
308 N ACRES DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-14T07:30:25.000
Status
Closed
Created Date
2014-12-13T07:30:25.000
Update Date
2014-12-13T09:40:51.000
Closed Date
2014-12-13T09:30:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2540915.2886325200
Y Coordinate
6948498.7575739900
Lat Long Location
308 N ACRES DR, DALLAS, TX, 75217
Unique Key
1141489084
14-00461389
Service Request Number: 14-00461389 • Address: MCKINNEY AVE & OAK GROVE AVE, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
14-00461389
Address
MCKINNEY AVE & OAK GROVE AVE, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-11T13:35:33.000
Status
Closed
Created Date
2014-11-11T13:35:33.000
Update Date
2014-12-23T11:07:40.000
Closed Date
2014-12-23T10:30:09.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2490550.8690789200
Y Coordinate
6978493.4618534700
Unique Key
1139120906
14-00485794
Service Request Number: 14-00485794 • Address: 4400 S R L THORNTON FWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00485794
Address
4400 S R L THORNTON FWY, DALLAS, TX 75224
City Council District
4
Department
FIRE - Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-17T15:32:20.000
Status
Closed
Created Date
2014-12-03T15:32:20.000
Update Date
2014-12-03T15:33:27.000
Closed Date
2014-12-03T15:33:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484380.6787385500
Y Coordinate
6938551.7945236400
Lat Long Location
4400 S R L THORNTON FWY, DALLAS, TX, 75224
Unique Key
1140702079
15-00191301
Service Request Number: 15-00191301 • Address: 2401 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00191301
Address
2401 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-23T15:25:29.000
Status
Closed
Created Date
2015-05-11T15:25:29.000
Update Date
2015-05-22T09:11:20.000
Closed Date
2015-05-22T09:11:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496228.0218003500
Y Coordinate
6982373.8589927300
Lat Long Location
2401 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1154994755
15-00008138
Service Request Number: 15-00008138 • Address: 732 NORTH BOULEVARD TER, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00008138
Address
732 NORTH BOULEVARD TER, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-20T11:51:23.000
Status
Closed
Created Date
2015-01-08T11:51:23.000
Update Date
2015-01-12T09:30:56.000
Closed Date
2015-01-12T09:30:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473264.1794275100
Y Coordinate
6960265.4943730600
Lat Long Location
732 NORTH BOULEVARD TER, DALLAS, TX, 75211
Unique Key
1143203210
15-00235743
Service Request Number: 15-00235743 • Address: 6106 S COCKRELL HILL RD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
15-00235743
Address
6106 S COCKRELL HILL RD, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-16T08:30:47.000
Status
Closed
Created Date
2015-06-03T08:30:47.000
Update Date
2015-06-18T16:11:58.000
Closed Date
2015-06-18T16:11:57.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463485.2968217700
Y Coordinate
6931598.8021527300
Lat Long Location
6106 S COCKRELL HILL RD, DALLAS, TX, 75236
Unique Key
1157832679
14-00409372
Service Request Number: 14-00409372 • Address: WHARTON DR & WINDHAM DR, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00409372
Address
WHARTON DR & WINDHAM DR, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-09T14:38:45.000
Status
Closed
Created Date
2014-10-04T14:38:45.000
Update Date
2014-10-07T11:35:37.000
Closed Date
2014-10-07T11:35:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2514110.4403387000
Y Coordinate
7021882.4282696000
Unique Key
1135867874
15-00116506
Service Request Number: 15-00116506 • Address: VICTOR ST & N PEAK ST, DALLAS, 75246, DALLAS, TX 75246 • City Council District: 2
Service Request Number
15-00116506
Address
VICTOR ST & N PEAK ST, DALLAS, 75246, DALLAS, TX 75246
City Council District
2
Department
Management Services
Service Request Type
Utility Complaint/Information - OFS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-05-12T14:38:25.000
Status
Closed
Created Date
2015-03-31T14:38:25.000
Update Date
2015-04-22T13:49:01.000
Closed Date
2015-04-22T13:49:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2499602.6535346900
Y Coordinate
6975509.6365507000
Unique Key
1150242684
14-00498135
Service Request Number: 14-00498135 • Address: 266 N HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00498135
Address
266 N HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-13T21:27:42.000
Status
Closed
Created Date
2014-12-12T21:27:42.000
Update Date
2014-12-13T10:40:14.000
Closed Date
2014-12-13T10:37:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Mobile Apps
X Coordinate
2473693.0129584200
Y Coordinate
6958664.3804580700
Lat Long Location
266 N HAMPTON RD, DALLAS, TX, 75208
Unique Key
1141485063
14-00422844
Service Request Number: 14-00422844 • Address: BUTLER ST & GREGG ST, DALLAS, 75235, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00422844
Address
BUTLER ST & GREGG ST, DALLAS, 75235, DALLAS, TX 75235
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-19T09:48:02.000
Status
Closed
Created Date
2014-10-14T09:48:02.000
Update Date
2014-10-14T17:21:37.000
Closed Date
2014-10-14T16:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Web
X Coordinate
2479826.5733640200
Y Coordinate
6984237.1862772900
Unique Key
1136700179
15-00244301
Service Request Number: 15-00244301 • Address: 3300 S ST AUGUSTINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00244301
Address
3300 S ST AUGUSTINE RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-20T15:58:27.000
Status
Closed
Created Date
2015-06-05T15:58:27.000
Update Date
2015-06-11T16:05:18.000
Closed Date
2015-06-11T16:05:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2534349.4312886200
Y Coordinate
6928323.1896088100
Lat Long Location
3300 S ST AUGUSTINE RD, DALLAS, TX, 75253
Unique Key
1158314793
14-00461398
Service Request Number: 14-00461398 • Address: E 11TH ST & S CLIFF ST, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
14-00461398
Address
E 11TH ST & S CLIFF ST, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-18T13:38:19.000
Status
Closed
Created Date
2014-11-11T13:38:19.000
Update Date
2014-11-24T11:08:43.000
Closed Date
2014-11-24T11:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489000.6372670100
Y Coordinate
6958809.6098347900
Unique Key
1139121451
14-00461399
Service Request Number: 14-00461399 • Address: ABRAMS RD & CHURCH RD, DALLAS, 75231, DALLAS, TX • City Council District: 10
Service Request Number
14-00461399
Address
ABRAMS RD & CHURCH RD, DALLAS, 75231, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-11-18T13:39:18.000
Status
Closed
Created Date
2014-11-11T13:39:18.000
Update Date
2014-12-11T10:47:13.000
Closed Date
2014-12-11T10:47:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2508238.1251093600
Y Coordinate
7009824.0464438700
Unique Key
1139121516
14-00485777
Service Request Number: 14-00485777 • Address: 3861 W BEVERLY DR, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00485777
Address
3861 W BEVERLY DR, DALLAS, TX 75209
City Council District
13
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-12-17T15:26:58.000
Status
Closed
Created Date
2014-12-03T15:26:58.000
Update Date
2014-12-05T14:35:04.000
Closed Date
2014-12-05T14:35:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484354.5714772000
Y Coordinate
6989814.8935086900
Lat Long Location
3861 W BEVERLY DR, DALLAS, TX, 75209
Unique Key
1140701113
15-00034430
Service Request Number: 15-00034430 • Address: 211 S ROSEMONT AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00034430
Address
211 S ROSEMONT AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-01T14:34:01.000
Status
Closed
Created Date
2015-01-29T14:34:01.000
Update Date
2015-01-29T17:37:39.000
Closed Date
2015-01-29T17:33:00.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2476414.0431267700
Y Coordinate
6957590.2132838200
Lat Long Location
211 S ROSEMONT AVE, DALLAS, TX, 75208
Unique Key
1144878333
15-00034669
Service Request Number: 15-00034669 • Address: 2924 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00034669
Address
2924 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Home Occupation - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-22T16:01:36.000
Status
Closed
Created Date
2015-01-29T16:01:36.000
Update Date
2015-02-20T16:22:51.000
Closed Date
2015-02-20T16:22:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2469926.8847942300
Y Coordinate
6953988.4757167400
Lat Long Location
2924 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1144894036
15-00008181
Service Request Number: 15-00008181 • Address: 1302 N JUSTIN AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00008181
Address
1302 N JUSTIN AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-03-23T12:05:52.000
Status
Closed
Created Date
2015-01-08T12:05:52.000
Update Date
2015-01-12T09:11:33.000
Closed Date
2015-01-09T09:11:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2456866.2785921600
Y Coordinate
6962128.6105923900
Lat Long Location
1302 N JUSTIN AVE, DALLAS, TX, 75211
Unique Key
1143205744
14-00461392
Service Request Number: 14-00461392 • Address: MARKET CENTER BLVD & TURTLE CREEK BLVD, DALLAS, 75207, DALLAS, TX • City Council District: 6
Service Request Number
14-00461392
Address
MARKET CENTER BLVD & TURTLE CREEK BLVD, DALLAS, 75207, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-18T13:36:18.000
Status
Closed
Created Date
2014-11-11T13:36:18.000
Update Date
2014-11-11T13:58:32.000
Closed Date
2014-11-11T13:58:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483554.0620748600
Y Coordinate
6976458.5606927200
Unique Key
1139121056
14-00485776
Service Request Number: 14-00485776 • Address: 2907 ETTA DR, DALLAS, TX • City Council District: 5
Service Request Number
14-00485776
Address
2907 ETTA DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-17T15:26:44.000
Status
Closed
Created Date
2014-12-03T15:26:44.000
Update Date
2015-01-27T08:10:22.000
Closed Date
2015-01-27T08:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2530806.5515496700
Y Coordinate
6964545.4713654900
Lat Long Location
2907 ETTA DR, DALLAS, TX
Unique Key
1140701033
14-00447493
Service Request Number: 14-00447493 • Address: LOMBARDY LN & WEBB CHAPEL EXT, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
14-00447493
Address
LOMBARDY LN & WEBB CHAPEL EXT, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-01T08:32:38.000
Status
Closed
Created Date
2014-10-31T08:32:38.000
Update Date
2014-10-31T09:58:27.000
Closed Date
2014-10-31T09:56:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2470511.6934330000
Y Coordinate
7002089.6138352300
Unique Key
1138243058
14-00409365
Service Request Number: 14-00409365 • Address: KINGSMAN DR & PROVINCE LN, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
14-00409365
Address
KINGSMAN DR & PROVINCE LN, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-09T14:35:47.000
Status
Closed
Created Date
2014-10-04T14:35:47.000
Update Date
2014-10-06T09:52:38.000
Closed Date
2014-10-06T09:52:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2527462.1192695900
Y Coordinate
6987469.7217611700
Unique Key
1135867419
15-00272641
Service Request Number: 15-00272641 • Address: 1620 S HENDERSON AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00272641
Address
1620 S HENDERSON AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-03T15:07:41.000
Status
Closed
Created Date
2015-06-19T15:07:41.000
Update Date
2016-05-19T11:53:40.000
Closed Date
2016-05-19T11:53:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507445.6682715000
Y Coordinate
6973978.6699489600
Lat Long Location
1620 S HENDERSON AVE, DALLAS, TX, 75223
Unique Key
1160080976
14-00461425
Service Request Number: 14-00461425 • Address: IRVING BLVD & TURTLE CREEK BLVD, DALLAS, 75207, DALLAS, TX • City Council District: 6
Service Request Number
14-00461425
Address
IRVING BLVD & TURTLE CREEK BLVD, DALLAS, 75207, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-18T13:58:57.000
Status
Closed
Created Date
2014-11-11T13:58:57.000
Update Date
2014-11-11T15:04:46.000
Closed Date
2014-11-11T15:04:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482748.9852007700
Y Coordinate
6975950.9701481500
Unique Key
1139123449
14-00422837
Service Request Number: 14-00422837 • Address: N HAMPTON RD & OLD ORCHARD DR, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00422837
Address
N HAMPTON RD & OLD ORCHARD DR, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-15T09:44:10.000
Status
Closed
Created Date
2014-10-14T09:44:10.000
Update Date
2014-10-14T09:49:03.000
Closed Date
2014-10-14T09:48:59.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2473653.5701125600
Y Coordinate
6963086.1543892200
Unique Key
1136699647
14-00498180
Service Request Number: 14-00498180 • Address: 3200 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00498180
Address
3200 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-22T06:56:27.000
Status
Closed
Created Date
2014-12-13T06:56:27.000
Update Date
2014-12-13T07:00:22.000
Closed Date
2014-12-13T07:00:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468887.2864684800
Y Coordinate
6948842.4438023400
Lat Long Location
3200 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1141488432
15-00191364
Service Request Number: 15-00191364 • Address: 620 N HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00191364
Address
620 N HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-05-18T15:37:50.000
Status
Closed
Created Date
2015-05-11T15:37:50.000
Update Date
2015-05-12T15:48:26.000
Closed Date
2015-05-12T15:48:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473702.4659981400
Y Coordinate
6959706.8543871300
Lat Long Location
620 N HAMPTON RD, DALLAS, TX, 75208
Unique Key
1154998871
15-00191332
Service Request Number: 15-00191332 • Address: 8934 S POLK ST, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00191332
Address
8934 S POLK ST, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-23T15:31:01.000
Status
Closed
Created Date
2015-05-11T15:31:01.000
Update Date
2015-07-20T10:33:38.000
Closed Date
2015-07-20T10:33:37.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479452.5098426500
Y Coordinate
6919726.3254887100
Lat Long Location
8934 S POLK ST, DALLAS, TX, 75232
Unique Key
1154996676
14-00422738
Service Request Number: 14-00422738 • Address: IRONHORSE DR & SAM HOUSTON RD, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
14-00422738
Address
IRONHORSE DR & SAM HOUSTON RD, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-11-25T09:10:02.000
Status
Closed
Created Date
2014-10-14T09:10:02.000
Update Date
2014-10-19T11:48:01.000
Closed Date
2014-10-15T11:47:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2537441.4490671400
Y Coordinate
6967093.6609253200
Unique Key
1136692961
15-00231290
Service Request Number: 15-00231290 • Address: 725 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00231290
Address
725 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-04T11:36:46.000
Status
Closed
Created Date
2015-06-01T11:36:46.000
Update Date
2015-06-01T12:13:50.000
Closed Date
2015-06-01T12:13:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2521913.1132285700
Y Coordinate
6950679.7426100700
Lat Long Location
725 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1157543399
15-00272613
Service Request Number: 15-00272613 • Address: 1406 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00272613
Address
1406 N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-07-06T15:02:46.000
Status
Closed
Created Date
2015-06-19T15:02:46.000
Update Date
2015-06-24T15:16:59.000
Closed Date
2015-06-24T15:16:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2496560.1219742500
Y Coordinate
6977532.7108142100
Lat Long Location
1406 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1160079314
14-00447547
Service Request Number: 14-00447547 • Address: SHADYWOOD LN & ALAN DALE LN, DALLAS, 75209, DALLAS, TX • City Council District: 13
Service Request Number
14-00447547
Address
SHADYWOOD LN & ALAN DALE LN, DALLAS, 75209, DALLAS, TX
City Council District
13
Department
Trinity Watershed Management
Service Request Type
Private Sewage Leak - TWM
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-14T08:49:26.000
Status
Closed
Created Date
2014-10-31T08:49:26.000
Update Date
2014-10-31T11:13:30.000
Closed Date
2014-10-31T11:13:27.000
Outcome
Closed - Duplicate Request
Priority
Urgent
Method Received Description
Phone
X Coordinate
2481648.2143976900
Y Coordinate
6999990.1857617100
Unique Key
1138246225
14-00409385
Service Request Number: 14-00409385 • Address: S HAMPTON RD & SEARCY DR, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00409385
Address
S HAMPTON RD & SEARCY DR, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-13T14:44:35.000
Status
Closed
Created Date
2014-10-04T14:44:35.000
Update Date
2014-10-07T14:39:21.000
Closed Date
2014-10-07T14:39:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473730.7464814000
Y Coordinate
6951526.6675018300
Unique Key
1135868546
14-00498081
Service Request Number: 14-00498081 • Address: 2932 N EL CENTRO WAY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00498081
Address
2932 N EL CENTRO WAY, DALLAS, TX 75241
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-17T18:37:21.000
Status
Closed
Created Date
2014-12-12T18:37:21.000
Update Date
2014-12-17T14:17:14.000
Closed Date
2014-12-17T14:17:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2499780.8368358700
Y Coordinate
6926055.0616800800
Lat Long Location
2932 N EL CENTRO WAY, DALLAS, TX, 75241
Unique Key
1141479664
14-00422876
Service Request Number: 14-00422876 • Address: E LEDBETTER DR & SUNNYVALE ST, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00422876
Address
E LEDBETTER DR & SUNNYVALE ST, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-21T09:57:31.000
Status
Closed
Created Date
2014-10-14T09:57:31.000
Update Date
2014-10-15T07:13:26.000
Closed Date
2014-10-15T07:13:25.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2500030.3432194700
Y Coordinate
6940031.7754681600
Unique Key
1136702000
15-00122790
Service Request Number: 15-00122790 • Address: 5600 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00122790
Address
5600 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-04-09T16:08:01.000
Status
Closed
Created Date
2015-04-02T16:08:01.000
Update Date
2015-04-02T16:14:34.000
Closed Date
2015-04-02T16:14:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507039.7422004500
Y Coordinate
6976189.0908915600
Lat Long Location
5600 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1150595902
15-00178556
Service Request Number: 15-00178556 • Address: 504 S RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00178556
Address
504 S RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Corner Clip - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-03T15:55:27.000
Status
Closed
Created Date
2015-05-04T15:55:27.000
Update Date
2015-09-24T12:07:05.000
Closed Date
2015-09-24T12:07:04.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469772.8522077400
Y Coordinate
6956438.0158732100
Lat Long Location
504 S RAVINIA DR, DALLAS, TX, 75211
Unique Key
1154124082
15-00122817
Service Request Number: 15-00122817 • Address: 1309 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00122817
Address
1309 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Unsanitary Conditions - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-02T16:15:28.000
Status
Closed
Created Date
2015-04-02T16:15:28.000
Update Date
2015-04-03T15:39:18.000
Closed Date
2015-04-03T15:39:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2475677.1278817000
Y Coordinate
6953029.0889477900
Lat Long Location
1309 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1150597511
14-00461386
Service Request Number: 14-00461386 • Address: CASTLEROCK DR & ALLENTOWN DR, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00461386
Address
CASTLEROCK DR & ALLENTOWN DR, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-18T13:34:40.000
Status
Closed
Created Date
2014-11-11T13:34:40.000
Update Date
2014-11-24T11:07:19.000
Closed Date
2014-11-24T11:07:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2538328.9056777900
Y Coordinate
6957480.1075966200
Unique Key
1139120709
15-00191283
Service Request Number: 15-00191283 • Address: 2333 E PENTAGON PKWY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00191283
Address
2333 E PENTAGON PKWY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
No House Number - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-10T15:22:33.000
Status
Closed
Created Date
2015-05-11T15:22:33.000
Update Date
2015-06-03T16:01:36.000
Closed Date
2015-06-03T16:01:35.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497275.2383406700
Y Coordinate
6935459.9861021600
Lat Long Location
2333 E PENTAGON PKWY, DALLAS, TX, 75241
Unique Key
1154993752
14-00422875
Service Request Number: 14-00422875 • Address: IOWA AVE & RAMSEY AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00422875
Address
IOWA AVE & RAMSEY AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-19T09:56:32.000
Status
Closed
Created Date
2014-10-14T09:56:32.000
Update Date
2014-10-22T08:53:18.000
Closed Date
2014-10-15T14:17:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484970.0464305500
Y Coordinate
6951318.8373463800
Unique Key
1136701932
14-00422960
Service Request Number: 14-00422960 • Address: N ST AUGUSTINE DR & BRUTON RD, DALLAS, 75217, DALLAS, TX • City Council District: 7
Service Request Number
14-00422960
Address
N ST AUGUSTINE DR & BRUTON RD, DALLAS, 75217, DALLAS, TX
City Council District
7
Department
Risk Management Group
Service Request Type
Risk Management - RSK
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-10-28T10:33:56.000
Status
Closed
Created Date
2014-10-14T10:33:56.000
Update Date
2014-10-14T12:28:39.000
Closed Date
2014-10-14T12:28:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2535105.5429720000
Y Coordinate
6960319.7100881300
Unique Key
1136707730
15-00265788
Service Request Number: 15-00265788 • Address: 1616 S COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00265788
Address
1616 S COCKRELL HILL RD, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-19T15:53:06.000
Status
Closed
Created Date
2015-06-16T15:53:06.000
Update Date
2015-06-17T14:04:17.000
Closed Date
2015-06-17T14:02:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2463129.4687688600
Y Coordinate
6951541.6194319600
Lat Long Location
1616 S COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1159635159
14-00498124
Service Request Number: 14-00498124 • Address: 2800 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00498124
Address
2800 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-13T20:22:31.000
Status
Closed
Created Date
2014-12-12T20:22:31.000
Update Date
2014-12-13T09:35:23.000
Closed Date
2014-12-13T09:11:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2484287.2009298600
Y Coordinate
6946504.7770963600
Lat Long Location
2800 S BECKLEY AVE, DALLAS, TX, 75224
Unique Key
1141484242
15-00231358
Service Request Number: 15-00231358 • Address: 641 W PENTAGON PKWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00231358
Address
641 W PENTAGON PKWY, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-07T11:54:47.000
Status
Closed
Created Date
2015-06-01T11:54:47.000
Update Date
2015-07-08T10:43:53.000
Closed Date
2015-07-08T10:43:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481298.1939231600
Y Coordinate
6939706.9306635700
Lat Long Location
641 W PENTAGON PKWY, DALLAS, TX, 75224
Unique Key
1157547613
15-00212858
Service Request Number: 15-00212858 • Address: 5921 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00212858
Address
5921 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-02T16:24:57.000
Status
Closed
Created Date
2015-05-21T16:24:57.000
Update Date
2015-05-27T11:03:03.000
Closed Date
2015-05-27T11:03:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2507726.9447327800
Y Coordinate
6977082.7282020800
Lat Long Location
5921 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1156336060
14-00447523
Service Request Number: 14-00447523 • Address: S WINNETKA AVE & W CLARENDON DR, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00447523
Address
S WINNETKA AVE & W CLARENDON DR, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Trinity Watershed Management
Service Request Type
Creek/Culvert Maintenance -TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-03-16T08:43:24.000
Status
Closed
Created Date
2014-10-31T08:43:24.000
Update Date
2014-12-15T06:57:03.000
Closed Date
2014-12-15T06:57:02.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2478346.0687085700
Y Coordinate
6954528.1440384100
Unique Key
1138245039
15-00163662
Service Request Number: 15-00163662 • Address: 4919 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00163662
Address
4919 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-30T08:12:01.000
Status
Closed
Created Date
2015-04-27T08:12:01.000
Update Date
2015-04-27T08:28:02.000
Closed Date
2015-04-27T08:27:57.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2505082.1817860700
Y Coordinate
6974071.1855803900
Lat Long Location
4919 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1153171878
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