311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

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14-00422540
Service Request Number: 14-00422540 • Address: N ERVAY ST & PACIFIC AVE, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
14-00422540
Address
N ERVAY ST & PACIFIC AVE, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Police Department
Service Request Type
Parking - 24 Hour Parking CBD - DPD
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-18T08:04:08.000
Status
Closed
Created Date
2014-10-14T08:04:08.000
Update Date
2014-10-14T08:58:24.000
Closed Date
2014-10-14T08:58:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491664.7707670600
Y Coordinate
6971878.8164953900
Unique Key
1136679705
14-00409183
Service Request Number: 14-00409183 • Address: 5639 W PURDUE AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00409183
Address
5639 W PURDUE AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-09T12:46:53.000
Status
Closed
Created Date
2014-10-04T12:46:53.000
Update Date
2014-10-07T08:46:00.000
Closed Date
2014-10-07T08:46:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2485410.9511039600
Y Coordinate
6997868.6586940400
Lat Long Location
5639 W PURDUE AVE, DALLAS, TX, 75209
Unique Key
1135859402
14-00434729
Service Request Number: 14-00434729 • Address: WHITEHURST DR & FERRIS BRANCH BLVD, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00434729
Address
WHITEHURST DR & FERRIS BRANCH BLVD, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-05T13:33:15.000
Status
Closed
Created Date
2014-10-22T13:33:15.000
Update Date
2014-10-28T07:29:06.000
Closed Date
2014-10-28T07:29:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2512758.4373819500
Y Coordinate
7015387.8298784700
Unique Key
1137445651
15-00231028
Service Request Number: 15-00231028 • Address: 252 E TILDEN ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00231028
Address
252 E TILDEN ST, DALLAS, TX 75203
City Council District
1
Department
Wtr - Dallas Water Utilities
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-06-19T10:34:00.000
Status
Closed
Created Date
2015-06-01T10:34:00.000
Update Date
2015-06-02T06:24:39.000
Closed Date
2015-06-02T06:24:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2484632.2163920500
Y Coordinate
6964390.5050195800
Lat Long Location
252 E TILDEN ST, DALLAS, TX, 75203
Unique Key
1157528040
15-00059932
Service Request Number: 15-00059932 • Address: 700 E 8TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00059932
Address
700 E 8TH ST, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-02T08:50:24.000
Status
Closed
Created Date
2015-02-19T08:50:24.000
Update Date
2015-02-24T10:56:42.000
Closed Date
2015-02-24T10:56:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486759.9462028500
Y Coordinate
6960380.2519622200
Lat Long Location
700 E 8TH ST, DALLAS, TX, 75203
Unique Key
1146491312
14-00447314
Service Request Number: 14-00447314 • Address: BICKERS ST & N HAMPTON RD, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
14-00447314
Address
BICKERS ST & N HAMPTON RD, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-06T20:53:27.000
Status
Closed
Created Date
2014-10-30T20:53:27.000
Update Date
2014-10-31T07:01:29.000
Closed Date
2014-10-31T07:01:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473558.0010832000
Y Coordinate
6973253.1664808700
Unique Key
1138231118
15-00231091
Service Request Number: 15-00231091 • Address: 5609 MILLER AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
15-00231091
Address
5609 MILLER AVE, DALLAS, TX 75206
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-07T10:46:17.000
Status
Closed
Created Date
2015-06-01T10:46:17.000
Update Date
2015-08-20T15:51:52.000
Closed Date
2015-08-20T15:51:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499273.2802419400
Y Coordinate
6986119.9459121800
Lat Long Location
5609 MILLER AVE, DALLAS, TX, 75206
Unique Key
1157531403
15-00231112
Service Request Number: 15-00231112 • Address: 3035 W PENTAGON PKWY, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00231112
Address
3035 W PENTAGON PKWY, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-18T10:53:22.000
Status
Closed
Created Date
2015-06-01T10:53:22.000
Update Date
2015-06-02T15:52:14.000
Closed Date
2015-06-02T15:52:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2469872.8410276000
Y Coordinate
6943706.8389185500
Lat Long Location
3035 W PENTAGON PKWY, DALLAS, TX, 75233
Unique Key
1157532894
15-00231164
Service Request Number: 15-00231164 • Address: 7100 S COCKRELL HILL RD, DALLAS, TX • Department: Police Department
Service Request Number
15-00231164
Address
7100 S COCKRELL HILL RD, DALLAS, TX
Department
Police Department
Service Request Type
Homeless Encampment - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-01T11:05:35.000
Status
Closed
Created Date
2015-06-01T11:05:35.000
Update Date
2015-06-25T10:03:31.000
Closed Date
2015-06-25T10:03:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2463556.7393357600
Y Coordinate
6927521.5939578700
Lat Long Location
7100 S COCKRELL HILL RD, DALLAS, TX
Unique Key
1157535833
15-00230956
Service Request Number: 15-00230956 • Address: 220 N NACHITA DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00230956
Address
220 N NACHITA DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-04T10:04:55.000
Status
Closed
Created Date
2015-06-01T10:04:55.000
Update Date
2015-06-01T19:17:54.000
Closed Date
2015-06-01T19:17:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2533511.7922243200
Y Coordinate
6947679.1904109000
Lat Long Location
220 N NACHITA DR, DALLAS, TX, 75217
Unique Key
1157522463
15-00230821
Service Request Number: 15-00230821 • Address: 4848 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00230821
Address
4848 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-04T09:31:58.000
Status
Closed
Created Date
2015-06-01T09:31:58.000
Update Date
2015-06-01T12:14:23.000
Closed Date
2015-06-01T12:14:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2458589.2380460200
Y Coordinate
6948728.2495245400
Lat Long Location
4848 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1157513799
14-00447310
Service Request Number: 14-00447310 • Address: COMMONWEALTH DR & N STEMMONS FWY, DALLAS, 75247, DALLAS, TX • City Council District: 6
Service Request Number
14-00447310
Address
COMMONWEALTH DR & N STEMMONS FWY, DALLAS, 75247, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-06T20:46:51.000
Status
Closed
Created Date
2014-10-30T20:46:51.000
Update Date
2014-10-31T07:03:33.000
Closed Date
2014-10-31T07:03:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2471887.1067908200
Y Coordinate
6982330.4121075500
Unique Key
1138230867
15-00230964
Service Request Number: 15-00230964 • Address: 8934 S POLK ST, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00230964
Address
8934 S POLK ST, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-14T10:08:31.000
Status
Closed
Created Date
2015-06-01T10:08:31.000
Update Date
2015-07-20T10:37:26.000
Closed Date
2015-07-20T10:37:25.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2479452.5098426500
Y Coordinate
6919726.3254887100
Lat Long Location
8934 S POLK ST, DALLAS, TX, 75232
Unique Key
1157523099
15-00072568
Service Request Number: 15-00072568 • Address: 2811 E ATOLL DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00072568
Address
2811 E ATOLL DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-05T22:30:25.000
Status
Closed
Created Date
2015-03-02T22:30:25.000
Update Date
2015-03-04T12:44:49.000
Closed Date
2015-03-04T12:44:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491569.3194915700
Y Coordinate
6946861.3743266500
Lat Long Location
2811 E ATOLL DR, DALLAS, TX, 75216
Unique Key
1147301662
14-00447276
Service Request Number: 14-00447276 • Address: GREENVILLE AVE & E LOVERS LN, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
14-00447276
Address
GREENVILLE AVE & E LOVERS LN, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-06T19:24:22.000
Status
Closed
Created Date
2014-10-30T19:24:22.000
Update Date
2014-10-31T07:15:10.000
Closed Date
2014-10-31T07:15:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499733.3380564900
Y Coordinate
6996966.7364684800
Unique Key
1138226415
14-00485565
Service Request Number: 14-00485565 • Address: 655 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00485565
Address
655 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-06T14:25:12.000
Status
Closed
Created Date
2014-12-03T14:25:12.000
Update Date
2014-12-03T15:45:56.000
Closed Date
2014-12-03T15:45:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2480959.5933668400
Y Coordinate
6949123.9340560100
Lat Long Location
655 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1140690280
14-00441918
Service Request Number: 14-00441918 • Address: FOREST LN & INWOOD RD, DALLAS, 75244, DALLAS, TX • City Council District: 13
Service Request Number
14-00441918
Address
FOREST LN & INWOOD RD, DALLAS, 75244, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-18T00:09:10.000
Status
Closed
Created Date
2014-10-28T00:09:10.000
Update Date
2014-11-08T11:14:02.000
Closed Date
2014-11-08T11:14:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484487.7479322100
Y Coordinate
7017928.5483103300
Unique Key
1137899271
14-00434757
Service Request Number: 14-00434757 • Address: LAWNVIEW AVE & SAMUELL BLVD, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
14-00434757
Address
LAWNVIEW AVE & SAMUELL BLVD, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-05T13:47:15.000
Status
Closed
Created Date
2014-10-22T13:47:15.000
Update Date
2014-11-04T11:00:25.000
Closed Date
2014-11-03T11:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2513438.3403185000
Y Coordinate
6976046.5604345600
Unique Key
1137447434
15-00096839
Service Request Number: 15-00096839 • Address: 5437 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00096839
Address
5437 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
13
Department
Management Services
Service Request Type
Water Questions - SCS
Ert Estimated Response Time
4
Overall Service Request Due Date
2015-04-17T11:30:00.000
Status
Closed
Created Date
2015-03-19T11:30:00.000
Update Date
2015-03-31T08:32:44.000
Closed Date
2015-03-31T08:32:43.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2484978.1551209500
Y Coordinate
6994641.0441640200
Lat Long Location
5437 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1149011170
14-00485703
Service Request Number: 14-00485703 • Address: 2900 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00485703
Address
2900 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-24T15:03:52.000
Status
Closed
Created Date
2014-12-03T15:03:52.000
Update Date
2014-12-03T15:17:07.000
Closed Date
2014-12-03T15:17:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2532429.7564902900
Y Coordinate
6964870.5344454000
Lat Long Location
2900 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1140697039
15-00265740
Service Request Number: 15-00265740 • Address: 1200 N TATUM AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00265740
Address
1200 N TATUM AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-30T15:40:28.000
Status
Closed
Created Date
2015-06-16T15:40:28.000
Update Date
2015-06-16T15:59:39.000
Closed Date
2015-06-16T15:59:38.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2455637.5709166600
Y Coordinate
6961738.0981992600
Lat Long Location
1200 N TATUM AVE, DALLAS, TX, 75211
Unique Key
1159632237
15-00244108
Service Request Number: 15-00244108 • Address: 645 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00244108
Address
645 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-12T15:22:19.000
Status
Closed
Created Date
2015-06-05T15:22:19.000
Update Date
2015-06-05T15:23:22.000
Closed Date
2015-06-05T15:23:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2558188.7787680300
Y Coordinate
6940294.5072931500
Lat Long Location
645 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1158304310
15-00072656
Service Request Number: 15-00072656 • Address: 2300 N HOUSTON ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
15-00072656
Address
2300 N HOUSTON ST, DALLAS, TX 75202
City Council District
14
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-12T07:36:23.000
Status
Closed
Created Date
2015-03-03T07:36:23.000
Update Date
2015-03-03T07:37:54.000
Closed Date
2015-03-03T07:37:53.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488191.0825263000
Y Coordinate
6972825.4261982300
Lat Long Location
2300 N HOUSTON ST, DALLAS, TX, 75202
Unique Key
1147308076
14-00434827
Service Request Number: 14-00434827 • Address: LOCUST AVE & SUNNYVALE ST, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00434827
Address
LOCUST AVE & SUNNYVALE ST, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Sustainable Development and Construction Dept.
Service Request Type
Sign - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-11-05T14:20:04.000
Status
Closed
Created Date
2014-10-22T14:20:04.000
Update Date
2014-10-24T08:32:35.000
Closed Date
2014-10-24T08:32:35.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2497856.8446339400
Y Coordinate
6943407.5912720300
Unique Key
1137452101
14-00485554
Service Request Number: 14-00485554 • Address: 607 W CANTY ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00485554
Address
607 W CANTY ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-08T14:15:25.000
Status
Closed
Created Date
2014-12-03T14:15:25.000
Update Date
2014-12-04T08:25:45.000
Closed Date
2014-12-04T08:23:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481343.2839189900
Y Coordinate
6960701.8553238100
Lat Long Location
607 W CANTY ST, DALLAS, TX, 75208
Unique Key
1140689494
14-00422640
Service Request Number: 14-00422640 • Address: HARVEST HILL RD & INWOOD RD, DALLAS, 75230, DALLAS, TX • City Council District: 13
Service Request Number
14-00422640
Address
HARVEST HILL RD & INWOOD RD, DALLAS, 75230, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-21T08:41:31.000
Status
Closed
Created Date
2014-10-14T08:41:31.000
Update Date
2014-10-15T07:12:35.000
Closed Date
2014-10-15T07:12:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484460.8471383400
Y Coordinate
7022325.1860020600
Unique Key
1136686316
14-00485630
Service Request Number: 14-00485630 • Address: 11405 FERNALD AVE, DALLAS, TX • City Council District: 9
Service Request Number
14-00485630
Address
11405 FERNALD AVE, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-10T14:43:13.000
Status
Closed
Created Date
2014-12-03T14:43:13.000
Update Date
2014-12-10T09:52:23.000
Closed Date
2014-12-10T09:52:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2526390.6645553600
Y Coordinate
7000664.8793986700
Lat Long Location
11405 FERNALD AVE, DALLAS, TX
Unique Key
1140693386
15-00022304
Service Request Number: 15-00022304 • Address: 4400 W LEDBETTER DR, DALLAS, TX 75236 • City Council District: 3
Service Request Number
15-00022304
Address
4400 W LEDBETTER DR, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-03-04T16:47:19.000
Status
Closed
Created Date
2015-01-20T16:47:19.000
Update Date
2015-01-20T16:49:50.000
Closed Date
2015-01-20T16:49:48.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2463301.1725981700
Y Coordinate
6938054.0882604000
Lat Long Location
4400 W LEDBETTER DR, DALLAS, TX, 75236
Unique Key
1144114069
15-00272566
Service Request Number: 15-00272566 • Address: 4262 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00272566
Address
4262 N JIM MILLER RD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-07-06T14:50:08.000
Status
Duplicate (closed)
Created Date
2015-06-19T14:50:08.000
Update Date
2015-06-25T11:59:07.000
Closed Date
2015-06-25T11:59:07.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2521716.6148343100
Y Coordinate
6969361.8857504800
Lat Long Location
4262 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1160076637
15-00265698
Service Request Number: 15-00265698 • Address: 624 N LANCASTER AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00265698
Address
624 N LANCASTER AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
A/C Inoperable Apts - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-06-25T15:31:01.000
Status
Closed
Created Date
2015-06-16T15:31:01.000
Update Date
2015-07-14T08:41:28.000
Closed Date
2015-07-14T08:41:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2486746.0922645900
Y Coordinate
6961823.4948242300
Lat Long Location
624 N LANCASTER AVE, DALLAS, TX, 75203
Unique Key
1159629790
14-00434749
Service Request Number: 14-00434749 • Address: INWOOD RD & LEMMON AVE, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
14-00434749
Address
INWOOD RD & LEMMON AVE, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-29T13:43:35.000
Status
Closed
Created Date
2014-10-22T13:43:35.000
Update Date
2014-10-22T14:12:26.000
Closed Date
2014-10-21T14:12:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482499.2917527900
Y Coordinate
6988947.9791461200
Unique Key
1137446871
15-00072719
Service Request Number: 15-00072719 • Address: 617 E 11TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00072719
Address
617 E 11TH ST, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-03-08T08:12:49.000
Status
Closed
Created Date
2015-03-03T08:12:49.000
Update Date
2015-03-05T09:54:37.000
Closed Date
2015-03-05T09:54:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486550.4533565100
Y Coordinate
6958786.8804066700
Lat Long Location
617 E 11TH ST, DALLAS, TX, 75203
Unique Key
1147311938
14-00422384
Service Request Number: 14-00422384 • Address: WHITE ASH RD & SORCEY RD, DALLAS, 75249, DALLAS, TX • City Council District: 3
Service Request Number
14-00422384
Address
WHITE ASH RD & SORCEY RD, DALLAS, 75249, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-27T19:59:01.000
Status
Closed
Created Date
2014-10-13T19:59:01.000
Update Date
2014-10-14T12:10:22.000
Closed Date
2014-10-14T12:00:00.000
Priority
Standard
Method Received Description
Web
X Coordinate
2445848.7325977900
Y Coordinate
6916631.4221528500
Unique Key
1136668761
15-00112431
Service Request Number: 15-00112431 • Address: 202 S WILLOMET AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00112431
Address
202 S WILLOMET AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-08T18:38:30.000
Status
Closed
Created Date
2015-03-29T18:38:30.000
Update Date
2015-04-01T09:11:11.000
Closed Date
2015-04-01T09:11:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478735.5992700300
Y Coordinate
6957735.4889970800
Lat Long Location
202 S WILLOMET AVE, DALLAS, TX, 75208
Unique Key
1149989014
14-00485673
Service Request Number: 14-00485673 • Address: 909 S TYLER ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00485673
Address
909 S TYLER ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-24T14:56:44.000
Status
Closed
Created Date
2014-12-03T14:56:44.000
Update Date
2014-12-09T09:11:36.000
Closed Date
2014-12-06T09:11:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479587.7914890800
Y Coordinate
6955085.6834878000
Lat Long Location
909 S TYLER ST, DALLAS, TX, 75208
Unique Key
1140695493
15-00178420
Service Request Number: 15-00178420 • Address: 8200 E R L THORNTON FWY, DALLAS, TX 75228 • City Council District: 7
Service Request Number
15-00178420
Address
8200 E R L THORNTON FWY, DALLAS, TX 75228
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Graffiti City Streets & Bridges - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-05-22T15:23:57.000
Status
Closed
Created Date
2015-05-04T15:23:57.000
Update Date
2015-05-06T14:48:14.000
Closed Date
2015-05-06T14:48:13.000
Priority
Standard
Method Received Description
Web
X Coordinate
2521623.7110109700
Y Coordinate
6976481.1930429100
Lat Long Location
8200 E R L THORNTON FWY, DALLAS, TX, 75228
Unique Key
1154111416
15-00072711
Service Request Number: 15-00072711 • Address: 128 S LANCASTER AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00072711
Address
128 S LANCASTER AVE, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-03-08T08:11:10.000
Status
Closed
Created Date
2015-03-03T08:11:10.000
Update Date
2015-03-05T09:57:03.000
Closed Date
2015-03-05T09:55:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486793.0678284200
Y Coordinate
6959134.2681634200
Lat Long Location
128 S LANCASTER AVE, DALLAS, TX, 75203
Unique Key
1147311508
15-00235669
Service Request Number: 15-00235669 • Address: 838 N MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00235669
Address
838 N MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-16T08:17:14.000
Status
Closed
Created Date
2015-06-03T08:17:14.000
Update Date
2015-06-18T20:59:54.000
Closed Date
2015-06-18T20:59:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476835.3614553300
Y Coordinate
6961116.2991552800
Lat Long Location
838 N MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1157828202
14-00434862
Service Request Number: 14-00434862 • Address: N BUCKNER BLVD & GARLAND RD, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
14-00434862
Address
N BUCKNER BLVD & GARLAND RD, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-04T14:32:00.000
Status
Closed
Created Date
2014-10-22T14:32:00.000
Update Date
2014-10-23T10:32:28.000
Closed Date
2014-10-23T10:32:27.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2520627.8511662500
Y Coordinate
6991016.5997989100
Unique Key
1137454360
15-00152472
Service Request Number: 15-00152472 • Address: 2306 W AMHERST AVE, DALLAS, TX 75235 • City Council District: 2
Service Request Number
15-00152472
Address
2306 W AMHERST AVE, DALLAS, TX 75235
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-29T12:31:07.000
Status
Closed
Created Date
2015-04-20T12:31:07.000
Update Date
2015-04-23T12:33:16.000
Closed Date
2015-04-23T12:33:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2471933.0459412700
Y Coordinate
6991854.1320546100
Lat Long Location
2306 W AMHERST AVE, DALLAS, TX, 75235
Unique Key
1152453594
15-00072519
Service Request Number: 15-00072519 • Address: 3026 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00072519
Address
3026 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-05T20:27:54.000
Status
Closed
Created Date
2015-03-02T20:27:54.000
Update Date
2015-03-05T11:36:02.000
Closed Date
2015-03-05T11:36:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488042.6112739200
Y Coordinate
6945060.9000750700
Lat Long Location
3026 S EWING AVE, DALLAS, TX, 75216
Unique Key
1147298820
14-00409131
Service Request Number: 14-00409131 • Address: S WESTMORELAND RD & FALLS DR, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
14-00409131
Address
S WESTMORELAND RD & FALLS DR, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-13T12:13:28.000
Status
Closed
Created Date
2014-10-04T12:13:28.000
Update Date
2014-10-13T18:28:26.000
Closed Date
2014-10-13T18:28:26.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2468419.0832282600
Y Coordinate
6951076.5309166800
Unique Key
1135856760
15-00072625
Service Request Number: 15-00072625 • Address: 4800 WARE ST, DALLAS, TX • City Council District: 2
Service Request Number
15-00072625
Address
4800 WARE ST, DALLAS, TX
City Council District
2
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-17T07:11:58.000
Status
Closed
Created Date
2015-03-03T07:11:58.000
Update Date
2015-03-09T09:01:31.000
Closed Date
2015-03-09T09:01:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2505263.7434672000
Y Coordinate
6972786.7062176300
Lat Long Location
4800 WARE ST, DALLAS, TX
Unique Key
1147306089
15-00178430
Service Request Number: 15-00178430 • Address: 212 W CORNING AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00178430
Address
212 W CORNING AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-13T15:25:14.000
Status
Closed
Created Date
2015-05-04T15:25:14.000
Update Date
2015-05-07T16:10:07.000
Closed Date
2015-05-07T16:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483657.5028724400
Y Coordinate
6944428.7922147600
Lat Long Location
212 W CORNING AVE, DALLAS, TX, 75224
Unique Key
1154111941
15-00034411
Service Request Number: 15-00034411 • Address: 2101 S RIVERFRONT BLVD, DALLAS, TX 75207 • City Council District: 2
Service Request Number
15-00034411
Address
2101 S RIVERFRONT BLVD, DALLAS, TX 75207
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-03-13T14:28:16.000
Status
Closed
Created Date
2015-01-29T14:28:16.000
Update Date
2015-02-09T08:39:04.000
Closed Date
2015-02-09T08:39:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492966.0726470000
Y Coordinate
6963554.6933761200
Lat Long Location
2101 S RIVERFRONT BLVD, DALLAS, TX, 75207
Unique Key
1144877260
15-00072657
Service Request Number: 15-00072657 • Address: 2900 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00072657
Address
2900 N JIM MILLER RD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-14T07:36:33.000
Status
Closed
Created Date
2015-03-03T07:36:33.000
Update Date
2015-03-06T16:44:50.000
Closed Date
2015-03-06T16:44:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2521611.9244789500
Y Coordinate
6964989.3995542800
Lat Long Location
2900 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1147308134
14-00447324
Service Request Number: 14-00447324 • Address: IRVING BLVD & LAKAWANA ST, DALLAS, 75247, DALLAS, TX • City Council District: 6
Service Request Number
14-00447324
Address
IRVING BLVD & LAKAWANA ST, DALLAS, 75247, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-06T21:28:36.000
Status
Closed
Created Date
2014-10-30T21:28:36.000
Update Date
2014-10-31T06:59:12.000
Closed Date
2014-10-31T06:59:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2471368.2706909400
Y Coordinate
6980751.3358843800
Unique Key
1138231755
15-00112481
Service Request Number: 15-00112481 • Address: 3054 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00112481
Address
3054 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-11T20:16:18.000
Status
Closed
Created Date
2015-03-29T20:16:18.000
Update Date
2015-04-29T14:48:19.000
Closed Date
2015-04-29T14:48:18.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488046.1413518200
Y Coordinate
6944860.3988924400
Lat Long Location
3054 S EWING AVE, DALLAS, TX, 75216
Unique Key
1149992374
15-00265632
Service Request Number: 15-00265632 • Address: 351 E BROOKLYN AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00265632
Address
351 E BROOKLYN AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-29T15:18:27.000
Status
Closed
Created Date
2015-06-16T15:18:27.000
Update Date
2015-07-20T10:35:23.000
Closed Date
2015-07-20T10:35:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485462.9795957400
Y Coordinate
6956110.6948900500
Lat Long Location
351 E BROOKLYN AVE, DALLAS, TX, 75203
Unique Key
1159625605
15-00072694
Service Request Number: 15-00072694 • Address: 200 N HAWKINS ST, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00072694
Address
200 N HAWKINS ST, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-12T07:54:25.000
Status
Closed
Created Date
2015-03-03T07:54:25.000
Update Date
2015-03-03T07:55:21.000
Closed Date
2015-03-03T07:55:21.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494250.4950711800
Y Coordinate
6972328.0791374600
Lat Long Location
200 N HAWKINS ST, DALLAS, TX, 75226
Unique Key
1147310308