311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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14-00497817
Service Request Number: 14-00497817 • Address: 2948 N STEMMONS FWY, DALLAS, TX 75247 • City Council District: 6
Service Request Number
14-00497817
Address
2948 N STEMMONS FWY, DALLAS, TX 75247
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Lighting - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-12-29T15:42:27.000
Status
Closed
Created Date
2014-12-12T15:42:27.000
Update Date
2014-12-23T15:21:09.000
Closed Date
2014-12-23T15:21:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2474318.0862677600
Y Coordinate
6982289.0310656200
Lat Long Location
2948 N STEMMONS FWY, DALLAS, TX, 75247
Unique Key
1141464299
15-00205644
Service Request Number: 15-00205644 • Address: 1507 E ELMORE AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00205644
Address
1507 E ELMORE AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-01T08:49:26.000
Status
Closed
Created Date
2015-05-19T08:49:26.000
Update Date
2015-05-19T08:51:05.000
Closed Date
2015-05-18T08:50:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490410.9170947600
Y Coordinate
6948027.1568373100
Lat Long Location
1507 E ELMORE AVE, DALLAS, TX, 75216
Unique Key
1155916662
15-00096560
Service Request Number: 15-00096560 • Address: 2009 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00096560
Address
2009 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-20T10:06:18.000
Status
Closed
Created Date
2015-03-19T10:06:18.000
Update Date
2015-03-19T13:25:05.000
Closed Date
2015-03-19T12:58:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2484226.6097459500
Y Coordinate
6950038.0580472600
Lat Long Location
2009 S BECKLEY AVE, DALLAS, TX, 75224
Unique Key
1148994419
14-00459845
Service Request Number: 14-00459845 • Address: W NORTHWEST HWY & EDGEMERE RD, DALLAS, 75225, DALLAS, TX • City Council District: 13
Service Request Number
14-00459845
Address
W NORTHWEST HWY & EDGEMERE RD, DALLAS, 75225, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-22T14:43:01.000
Status
Closed
Created Date
2014-11-10T14:43:01.000
Update Date
2014-11-18T09:02:42.000
Closed Date
2014-11-18T09:02:42.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2491817.9857500600
Y Coordinate
7002100.9783843600
Unique Key
1139021319
14-00446302
Service Request Number: 14-00446302 • Address: ESMALDA DR & MORRIS ST, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
14-00446302
Address
ESMALDA DR & MORRIS ST, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-08T11:17:18.000
Status
Closed
Created Date
2014-10-30T11:17:18.000
Update Date
2014-11-08T12:28:07.000
Closed Date
2014-11-08T12:28:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2466089.6190265500
Y Coordinate
6971936.7653446200
Unique Key
1138168620
14-00460023
Service Request Number: 14-00460023 • Address: N MADISON AVE & W 7TH ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00460023
Address
N MADISON AVE & W 7TH ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-24T15:44:08.000
Status
Closed
Created Date
2014-11-10T15:44:08.000
Update Date
2014-11-14T06:43:11.000
Closed Date
2014-11-14T06:43:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482968.9398448000
Y Coordinate
6959501.2303499100
Unique Key
1139031883
14-00497808
Service Request Number: 14-00497808 • Address: 1705 S TYLER ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00497808
Address
1705 S TYLER ST, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-23T15:40:06.000
Status
Closed
Created Date
2014-12-12T15:40:06.000
Update Date
2014-12-16T09:49:00.000
Closed Date
2014-12-16T09:48:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479553.8751343700
Y Coordinate
6952171.1541499800
Lat Long Location
1705 S TYLER ST, DALLAS, TX, 75224
Unique Key
1141463707
15-00235636
Service Request Number: 15-00235636 • Address: 3623 CASA DEL SOL LN, DALLAS, TX • City Council District: 9
Service Request Number
15-00235636
Address
3623 CASA DEL SOL LN, DALLAS, TX
City Council District
9
Department
Wtr - Dallas Water Utilities
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-06-23T08:04:44.000
Status
Closed
Created Date
2015-06-03T08:04:44.000
Update Date
2015-06-03T16:30:21.000
Closed Date
2015-06-03T16:30:20.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2534033.1834364900
Y Coordinate
6997494.8990519300
Lat Long Location
3623 CASA DEL SOL LN, DALLAS, TX
Unique Key
1157825822
15-00191126
Service Request Number: 15-00191126 • Address: 6814 NORTH RIDGE DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00191126
Address
6814 NORTH RIDGE DR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-20T14:40:25.000
Status
Closed
Created Date
2015-05-11T14:40:25.000
Update Date
2015-05-13T14:54:41.000
Closed Date
2015-05-13T14:54:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2507830.6471358900
Y Coordinate
6989462.1171837400
Lat Long Location
6814 NORTH RIDGE DR, DALLAS, TX, 75214
Unique Key
1154985302
15-00205589
Service Request Number: 15-00205589 • Address: 1659 E ELMORE AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00205589
Address
1659 E ELMORE AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-01T08:33:31.000
Status
Closed
Created Date
2015-05-19T08:33:31.000
Update Date
2015-06-12T12:13:41.000
Closed Date
2015-06-12T12:13:40.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491820.8441224100
Y Coordinate
6948319.7617885000
Lat Long Location
1659 E ELMORE AVE, DALLAS, TX, 75216
Unique Key
1155913078
15-00191093
Service Request Number: 15-00191093 • Address: 300 S WILLOMET AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00191093
Address
300 S WILLOMET AVE, DALLAS, TX 75208
City Council District
1
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-06-01T14:30:18.000
Status
Closed
Created Date
2015-05-11T14:30:18.000
Update Date
2015-05-13T09:55:08.000
Closed Date
2015-05-13T09:55:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478738.1061032100
Y Coordinate
6957325.6796284500
Lat Long Location
300 S WILLOMET AVE, DALLAS, TX, 75208
Unique Key
1154983238
15-00212696
Service Request Number: 15-00212696 • Address: 7608 PLEASANT MOUND, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00212696
Address
7608 PLEASANT MOUND, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-17T15:47:15.000
Status
Closed
Created Date
2015-05-21T15:47:15.000
Update Date
2015-05-26T16:33:04.000
Closed Date
2015-05-26T16:33:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2524857.7826492800
Y Coordinate
6962406.6890225100
Lat Long Location
7608 PLEASANT, DALLAS, TX, 75227
Unique Key
1156327067
15-00191116
Service Request Number: 15-00191116 • Address: 4000 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00191116
Address
4000 N JIM MILLER RD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-05-18T14:37:27.000
Status
Closed
Created Date
2015-05-11T14:37:27.000
Update Date
2015-05-11T14:43:51.000
Closed Date
2015-05-08T14:43:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521725.3192230200
Y Coordinate
6968867.9565675900
Lat Long Location
4000 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1154984697
14-00446435
Service Request Number: 14-00446435 • Address: LEMMON AVE & W MOCKINGBIRD LN, DALLAS, 75209, DALLAS, TX • City Council District: 2
Service Request Number
14-00446435
Address
LEMMON AVE & W MOCKINGBIRD LN, DALLAS, 75209, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-06T12:07:16.000
Status
Closed
Created Date
2014-10-30T12:07:16.000
Update Date
2014-10-31T13:47:14.000
Closed Date
2014-10-31T13:47:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2480858.8758874800
Y Coordinate
6991340.4046071000
Unique Key
1138175002
14-00408534
Service Request Number: 14-00408534 • Address: S BUCKNER BLVD & MOBERLY LN, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
14-00408534
Address
S BUCKNER BLVD & MOBERLY LN, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-12-09T16:47:12.000
Status
Closed
Created Date
2014-10-03T16:47:12.000
Update Date
2014-10-03T16:51:21.000
Closed Date
2014-10-03T16:51:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2526908.4117972600
Y Coordinate
6972420.0405351300
Unique Key
1135816973
15-00152300
Service Request Number: 15-00152300 • Address: 343 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00152300
Address
343 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-04-27T11:51:00.000
Status
Closed
Created Date
2015-04-20T11:51:00.000
Update Date
2015-04-20T12:02:52.000
Closed Date
2015-04-20T12:02:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482642.7426457600
Y Coordinate
6949164.7008010500
Lat Long Location
343 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1152443388
15-00191239
Service Request Number: 15-00191239 • Address: 1503 S ERVAY ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00191239
Address
1503 S ERVAY ST, DALLAS, TX 75215
City Council District
2
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-26T15:07:24.000
Status
Closed
Created Date
2015-05-11T15:07:24.000
Update Date
2015-05-11T15:38:25.000
Closed Date
2015-05-11T15:38:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2494113.1099806700
Y Coordinate
6968075.8186031700
Lat Long Location
1503 S ERVAY ST, DALLAS, TX, 75215
Unique Key
1154991130
14-00434217
Service Request Number: 14-00434217 • Address: VANTAGE POINT DR & GREENVILLE AVE, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00434217
Address
VANTAGE POINT DR & GREENVILLE AVE, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-19T09:59:20.000
Status
Closed
Created Date
2014-10-22T09:59:20.000
Update Date
2014-11-19T13:49:48.000
Closed Date
2014-11-19T13:49:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2507229.7047808900
Y Coordinate
7020292.5883951000
Unique Key
1137412075
15-00007904
Service Request Number: 15-00007904 • Address: 8045 E R L THORNTON FWY, DALLAS, TX 75228 • City Council District: 7
Service Request Number
15-00007904
Address
8045 E R L THORNTON FWY, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-23T10:13:52.000
Status
Closed
Created Date
2015-01-08T10:13:52.000
Update Date
2015-01-20T13:38:03.000
Closed Date
2015-01-20T13:38:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520376.6155019400
Y Coordinate
6976569.2103820100
Lat Long Location
8045 E R L THORNTON FWY, DALLAS, TX, 75228
Unique Key
1143188185
15-00235624
Service Request Number: 15-00235624 • Address: 7512 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 9
Service Request Number
15-00235624
Address
7512 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
9
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-16T07:55:53.000
Status
Closed
Created Date
2015-06-03T07:55:53.000
Update Date
2015-07-10T11:05:30.000
Closed Date
2015-07-10T11:05:29.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2511232.5048380100
Y Coordinate
6998567.2280194300
Lat Long Location
7512 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1157824810
15-00212582
Service Request Number: 15-00212582 • Address: 1916 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00212582
Address
1916 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-06T15:24:13.000
Status
Duplicate (closed)
Created Date
2015-05-21T15:24:13.000
Update Date
2015-05-26T13:36:24.000
Closed Date
2015-05-26T13:36:24.000
Priority
Standard
Method Received Description
Web
X Coordinate
2475613.8144166600
Y Coordinate
6958386.1561520800
Lat Long Location
1916 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1156320944
14-00459987
Service Request Number: 14-00459987 • Address: WILLIAMSON RD & E MOCKINGBIRD LN, DALLAS, 75214, DALLAS, TX • City Council District: 9
Service Request Number
14-00459987
Address
WILLIAMSON RD & E MOCKINGBIRD LN, DALLAS, 75214, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-13T15:31:04.000
Status
Closed
Created Date
2014-11-10T15:31:04.000
Update Date
2014-11-10T16:50:15.000
Closed Date
2014-11-10T16:50:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2507387.0540331100
Y Coordinate
6992729.6893309900
Unique Key
1139029695
15-00191238
Service Request Number: 15-00191238 • Address: 2325 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00191238
Address
2325 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-23T15:07:20.000
Status
Closed
Created Date
2015-05-11T15:07:20.000
Update Date
2015-05-22T09:07:59.000
Closed Date
2015-05-22T09:07:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496382.9769355200
Y Coordinate
6982221.2787288500
Lat Long Location
2325 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1154991066
15-00096747
Service Request Number: 15-00096747 • Address: 3434 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00096747
Address
3434 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-04-23T11:00:17.000
Status
Closed
Created Date
2015-03-19T11:00:17.000
Update Date
2015-04-01T12:11:55.000
Closed Date
2015-04-01T12:11:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2467677.5974252700
Y Coordinate
6948828.5229823000
Lat Long Location
3434 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1149005617
15-00137395
Service Request Number: 15-00137395 • Address: 2200 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00137395
Address
2200 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-13T15:31:20.000
Status
Closed
Created Date
2015-04-10T15:31:20.000
Update Date
2015-04-10T17:34:56.000
Closed Date
2015-04-10T17:34:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2527154.3772932300
Y Coordinate
6960656.8623473500
Lat Long Location
2200 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1151499953
14-00497905
Service Request Number: 14-00497905 • Address: 4915 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00497905
Address
4915 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-01-28T16:21:41.000
Status
Closed
Created Date
2014-12-12T16:21:41.000
Update Date
2015-01-20T09:04:27.000
Closed Date
2015-01-20T09:04:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487003.2683083000
Y Coordinate
6936168.5334584100
Lat Long Location
4915 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1141469831
14-00422047
Service Request Number: 14-00422047 • Address: W RED BIRD LN & CEDAR RIDGE DR, DALLAS, 75236, DALLAS, TX • Department: Mobility & Street Services Department
Service Request Number
14-00422047
Address
W RED BIRD LN & CEDAR RIDGE DR, DALLAS, 75236, DALLAS, TX
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-09T15:54:50.000
Status
Closed
Created Date
2014-10-13T15:54:50.000
Update Date
2015-02-11T12:10:52.000
Closed Date
2015-02-09T16:11:38.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2452864.0871107900
Y Coordinate
6932674.6687420100
Unique Key
1136644804
15-00007941
Service Request Number: 15-00007941 • Address: 9525 E R L THORNTON FWY, DALLAS, TX 75228 • City Council District: 7
Service Request Number
15-00007941
Address
9525 E R L THORNTON FWY, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-23T10:28:40.000
Status
Closed
Created Date
2015-01-08T10:28:40.000
Update Date
2015-01-20T13:42:37.000
Closed Date
2015-01-20T13:42:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527183.8821234300
Y Coordinate
6978273.6515028200
Lat Long Location
9525 E R L THORNTON FWY, DALLAS, TX, 75228
Unique Key
1143190335
14-00497865
Service Request Number: 14-00497865 • Address: 902 S MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00497865
Address
902 S MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-23T16:01:41.000
Status
Closed
Created Date
2014-12-12T16:01:41.000
Update Date
2014-12-17T10:16:51.000
Closed Date
2014-12-17T10:16:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476841.8302354900
Y Coordinate
6955120.6716847700
Lat Long Location
902 S MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1141467312
15-00047833
Service Request Number: 15-00047833 • Address: 1157 GLENCLIFF DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00047833
Address
1157 GLENCLIFF DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-30T20:36:13.000
Status
Closed
Created Date
2015-02-09T20:36:13.000
Update Date
2015-02-10T12:15:24.000
Closed Date
2015-02-10T12:15:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2533662.6633081600
Y Coordinate
6954244.0585237100
Lat Long Location
1157 GLENCLIFF DR, DALLAS, TX
Unique Key
1145733688
15-00191155
Service Request Number: 15-00191155 • Address: 2831 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00191155
Address
2831 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-18T14:47:11.000
Status
Closed
Created Date
2015-05-11T14:47:11.000
Update Date
2015-05-21T07:43:54.000
Closed Date
2015-05-21T07:43:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486812.9117806900
Y Coordinate
6946347.4461181300
Lat Long Location
2831 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1154986896
14-00408558
Service Request Number: 14-00408558 • Address: HUNTERS BEND LN & MANDARIN WAY, DALLAS, 75249, DALLAS, TX • City Council District: 3
Service Request Number
14-00408558
Address
HUNTERS BEND LN & MANDARIN WAY, DALLAS, 75249, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-07T16:56:54.000
Status
Closed
Created Date
2014-10-03T16:56:54.000
Update Date
2014-10-29T11:36:47.000
Closed Date
2014-10-29T11:36:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2438285.5463536600
Y Coordinate
6924905.5327543600
Unique Key
1135818300
15-00191082
Service Request Number: 15-00191082 • Address: 5600 W HANOVER AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00191082
Address
5600 W HANOVER AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-05-26T14:28:16.000
Status
Closed
Created Date
2015-05-11T14:28:16.000
Update Date
2015-05-14T09:45:47.000
Closed Date
2015-05-14T09:45:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2485192.7713766100
Y Coordinate
6998196.7321829100
Lat Long Location
5600 W HANOVER AVE, DALLAS, TX, 75209
Unique Key
1154982607
15-00112346
Service Request Number: 15-00112346 • Address: 6402 KENWOOD AVE, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00112346
Address
6402 KENWOOD AVE, DALLAS, TX 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-11T15:12:30.000
Status
Closed
Created Date
2015-03-29T15:12:30.000
Update Date
2015-04-06T12:34:59.000
Closed Date
2015-04-06T12:34:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2505122.7375542900
Y Coordinate
6990407.7176241000
Lat Long Location
6402 KENWOOD AVE, DALLAS, TX, 75214
Unique Key
1149983382
14-00421882
Service Request Number: 14-00421882 • Address: AUTUMN MEADOW TRL & S HAMPTON RD, DALLAS, 75232, DALLAS, TX • City Council District: 8
Service Request Number
14-00421882
Address
AUTUMN MEADOW TRL & S HAMPTON RD, DALLAS, 75232, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-09T15:12:49.000
Status
Closed
Created Date
2014-10-13T15:12:49.000
Update Date
2014-11-03T12:20:14.000
Closed Date
2014-11-03T12:20:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2474103.6894702200
Y Coordinate
6926380.4271097200
Unique Key
1136636269
14-00473115
Service Request Number: 14-00473115 • Address: 1858 N PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00473115
Address
1858 N PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-01-29T08:54:43.000
Status
Closed
Created Date
2014-11-20T08:54:43.000
Update Date
2014-12-08T15:52:01.000
Closed Date
2014-12-08T15:51:59.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2532510.7040781000
Y Coordinate
6958554.9268621300
Lat Long Location
1858 N PRAIRIE CREEK RD, DALLAS, TX, 75217
Unique Key
1139861394
15-00112328
Service Request Number: 15-00112328 • Address: 710 S AKARD ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00112328
Address
710 S AKARD ST, DALLAS, TX 75201
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-05T14:33:52.000
Status
Closed
Created Date
2015-03-29T14:33:52.000
Update Date
2015-04-06T10:03:21.000
Closed Date
2015-04-06T10:03:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491649.3006667700
Y Coordinate
6969328.4809519500
Lat Long Location
710 S AKARD ST, DALLAS, TX, 75201
Unique Key
1149982310
15-00012979
Service Request Number: 15-00012979 • Address: COLONIAL AVE & PINE ST, DALLAS, 75215, DALLAS, TX • City Council District: 7
Service Request Number
15-00012979
Address
COLONIAL AVE & PINE ST, DALLAS, 75215, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-02-18T17:31:33.000
Status
Closed
Created Date
2015-01-12T17:31:33.000
Update Date
2015-01-24T12:17:48.000
Closed Date
2015-01-24T12:17:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2501440.2766941600
Y Coordinate
6961024.4563845600
Unique Key
1143511614
15-00235513
Service Request Number: 15-00235513 • Address: 3200 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00235513
Address
3200 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Sweeping - STS
Ert Estimated Response Time
12
Overall Service Request Due Date
2015-07-16T03:53:31.000
Status
Closed
Created Date
2015-06-03T03:53:31.000
Update Date
2015-07-14T14:32:48.000
Closed Date
2015-07-14T14:32:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2468568.8800615300
Y Coordinate
6957369.0098796700
Lat Long Location
3200 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1157816826
15-00191064
Service Request Number: 15-00191064 • Address: 562 N FITZHUGH AVE, DALLAS, TX 75246 • City Council District: 14
Service Request Number
15-00191064
Address
562 N FITZHUGH AVE, DALLAS, TX 75246
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-17T14:21:47.000
Status
Closed
Created Date
2015-05-11T14:21:47.000
Update Date
2015-06-26T17:28:09.000
Closed Date
2015-06-26T17:28:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2500900.5036971900
Y Coordinate
6977785.3897050900
Lat Long Location
562 N FITZHUGH AVE, DALLAS, TX, 75246
Unique Key
1154981447
15-00152336
Service Request Number: 15-00152336 • Address: 906 S TYLER ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00152336
Address
906 S TYLER ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-02T11:58:23.000
Status
Closed
Created Date
2015-04-20T11:58:23.000
Update Date
2015-04-21T14:20:49.000
Closed Date
2015-04-21T14:20:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2479675.7538322100
Y Coordinate
6955034.0356403700
Lat Long Location
906 S TYLER ST, DALLAS, TX, 75208
Unique Key
1152445466
15-00260170
Service Request Number: 15-00260170 • Address: 2011 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00260170
Address
2011 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Wtr - Dallas Water Utilities
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-07-02T17:55:20.000
Status
Closed
Created Date
2015-06-12T17:55:20.000
Update Date
2015-06-22T11:03:06.000
Closed Date
2015-06-22T11:03:05.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2487914.2236050900
Y Coordinate
6950355.2457980900
Lat Long Location
2011 S EWING AVE, DALLAS, TX, 75216
Unique Key
1159268834
15-00163582
Service Request Number: 15-00163582 • Address: 600 S R L THORNTON FWY, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00163582
Address
600 S R L THORNTON FWY, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-30T06:56:16.000
Status
Closed
Created Date
2015-04-27T06:56:16.000
Update Date
2015-04-27T09:18:06.000
Closed Date
2015-04-27T09:18:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487835.8793557300
Y Coordinate
6958759.1521306600
Lat Long Location
600 S R L THORNTON FWY, DALLAS, TX, 75203
Unique Key
1153165277
14-00497746
Service Request Number: 14-00497746 • Address: 2711 W 10TH ST, DALLAS, TX 75211-2734 • City Council District: 1
Service Request Number
14-00497746
Address
2711 W 10TH ST, DALLAS, TX 75211-2734
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-23T15:16:52.000
Status
Closed
Created Date
2014-12-12T15:16:52.000
Update Date
2014-12-16T09:43:30.000
Closed Date
2014-12-16T09:43:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2471797.9358537100
Y Coordinate
6957933.6294121200
Lat Long Location
2711 W 10TH ST, DALLAS, TX, 75211-2734
Unique Key
1141460229
14-00466976
Service Request Number: 14-00466976 • Address: HILLCREST RD & WALNUT HILL LN, DALLAS, 75225, DALLAS, TX • City Council District: 13
Service Request Number
14-00466976
Address
HILLCREST RD & WALNUT HILL LN, DALLAS, 75225, DALLAS, TX
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-20T13:57:55.000
Status
Closed
Created Date
2014-11-15T13:57:55.000
Update Date
2014-11-19T13:26:38.000
Closed Date
2014-11-19T13:26:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2494392.6659398700
Y Coordinate
7007341.9964965800
Unique Key
1139482381
15-00022189
Service Request Number: 15-00022189 • Address: 1155 E RED BIRD LN, DALLAS, TX 75241 • City Council District: 3
Service Request Number
15-00022189
Address
1155 E RED BIRD LN, DALLAS, TX 75241
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-27T16:08:41.000
Status
Closed
Created Date
2015-01-20T16:08:41.000
Update Date
2015-01-20T16:09:56.000
Closed Date
2015-01-20T16:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489426.3906647800
Y Coordinate
6932730.2433507300
Lat Long Location
1155 E RED BIRD LN, DALLAS, TX, 75241
Unique Key
1144107284
14-00473154
Service Request Number: 14-00473154 • Address: 1000 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00473154
Address
1000 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-05T09:05:47.000
Status
Closed
Created Date
2014-11-20T09:05:47.000
Update Date
2015-09-28T11:08:56.000
Closed Date
2015-09-28T11:08:56.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2498778.8573500900
Y Coordinate
6977363.4827589500
Lat Long Location
1000 N CARROLL AVE, DALLAS, TX, 75204
Unique Key
1139863771
15-00022128
Service Request Number: 15-00022128 • Address: 1911 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
15-00022128
Address
1911 E LEDBETTER DR, DALLAS, TX 75216
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-23T15:44:03.000
Status
Closed
Created Date
2015-01-20T15:44:03.000
Update Date
2015-01-21T09:44:01.000
Closed Date
2015-01-21T09:44:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2494110.7349591300
Y Coordinate
6936754.6516166600
Lat Long Location
1911 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1144103200
15-00191056
Service Request Number: 15-00191056 • Address: 6200 FOREST PARK RD, DALLAS, TX • City Council District: 2
Service Request Number
15-00191056
Address
6200 FOREST PARK RD, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-26T14:20:23.000
Status
Closed
Created Date
2015-05-11T14:20:23.000
Update Date
2015-05-12T08:31:50.000
Closed Date
2015-05-12T08:31:50.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2477117.5984564100
Y Coordinate
6986303.5181956400
Lat Long Location
6200 FOREST PARK RD, DALLAS, TX
Unique Key
1154981081
14-00485412
Service Request Number: 14-00485412 • Address: 500 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00485412
Address
500 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-10T12:34:12.000
Status
Closed
Created Date
2014-12-03T12:34:12.000
Update Date
2014-12-03T12:53:18.000
Closed Date
2014-11-29T12:53:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527314.5294632100
Y Coordinate
6949620.0962856400
Lat Long Location
500 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1140679669