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311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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15-00064535
Service Request Number: 15-00064535 • Address: MORNINGSIDE AVE & GREENVILLE AVE, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
15-00064535
Address
MORNINGSIDE AVE & GREENVILLE AVE, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-03-09T10:46:57.000
Status
Closed
Created Date
2015-02-23T10:46:57.000
Update Date
2015-02-23T16:40:08.000
Closed Date
2015-02-23T16:40:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2499809.6214689000
Y Coordinate
6988887.8278035200
Unique Key
1146779005
15-00288263
Service Request Number: 15-00288263 • Address: 2402 W 10TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00288263
Address
2402 W 10TH ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-11T09:12:22.000
Status
Closed
Created Date
2015-06-29T09:12:22.000
Update Date
2015-07-21T11:44:58.000
Closed Date
2015-07-21T11:44:57.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473614.3131226400
Y Coordinate
6958002.4050280600
Lat Long Location
2402 W 10TH ST, DALLAS, TX, 75211
Unique Key
1161084783
15-00139308
Service Request Number: 15-00139308 • Address: 442 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00139308
Address
442 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-05-26T07:39:43.000
Status
Closed
Created Date
2015-04-13T07:39:43.000
Update Date
2015-07-02T15:31:05.000
Closed Date
2015-07-02T15:31:04.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2535268.1354123700
Y Coordinate
6949534.0275668200
Lat Long Location
442 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1151620141
15-00283759
Service Request Number: 15-00283759 • Address: 6102 PARKDALE DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00283759
Address
6102 PARKDALE DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-17T15:06:39.000
Status
Closed
Created Date
2015-06-25T15:06:39.000
Update Date
2015-07-23T17:31:21.000
Closed Date
2015-07-23T17:31:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2516969.1972994400
Y Coordinate
6968780.2340920100
Lat Long Location
6102 PARKDALE DR, DALLAS, TX, 75227
Unique Key
1160795491
15-00064544
Service Request Number: 15-00064544 • Address: MORNINGSIDE AVE & GREENVILLE AVE, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
15-00064544
Address
MORNINGSIDE AVE & GREENVILLE AVE, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-09T10:59:08.000
Status
Closed
Created Date
2015-02-23T10:59:08.000
Update Date
2015-02-27T08:04:12.000
Closed Date
2015-02-25T10:41:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2499809.6233217200
Y Coordinate
6988887.8286988900
Unique Key
1146779702
15-00073962
Service Request Number: 15-00073962 • Address: 5911 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00073962
Address
5911 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-04-14T15:24:47.000
Status
Closed
Created Date
2015-03-03T15:24:47.000
Update Date
2015-03-04T10:36:52.000
Closed Date
2015-03-04T10:36:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507704.5645193200
Y Coordinate
6977057.5543471900
Lat Long Location
5911 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1147385019
15-00262122
Service Request Number: 15-00262122 • Address: 1723 N EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 6
Service Request Number
15-00262122
Address
1723 N EDGEFIELD AVE, DALLAS, TX 75208
City Council District
6
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-18T10:41:04.000
Status
Closed
Created Date
2015-06-15T10:41:04.000
Update Date
2015-07-02T09:43:14.000
Closed Date
2015-07-02T09:43:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2478113.6279215100
Y Coordinate
6966235.5686421900
Lat Long Location
1723 N EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1159404492
15-00267184
Service Request Number: 15-00267184 • Address: 710 S AKARD ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00267184
Address
710 S AKARD ST, DALLAS, TX 75201
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-23T10:38:45.000
Status
Duplicate (closed)
Created Date
2015-06-17T10:38:45.000
Update Date
2015-08-06T11:05:15.000
Closed Date
2015-08-06T11:05:15.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491649.3006667700
Y Coordinate
6969328.4809519500
Lat Long Location
710 S AKARD ST, DALLAS, TX, 75201
Unique Key
1159727036
15-00139313
Service Request Number: 15-00139313 • Address: 15004 CYPRESS HILLS DR, DALLAS, TX 75248 • City Council District: 11
Service Request Number
15-00139313
Address
15004 CYPRESS HILLS DR, DALLAS, TX 75248
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-06-16T07:46:46.000
Status
Closed
Created Date
2015-04-13T07:46:46.000
Update Date
2015-04-14T09:49:06.000
Closed Date
2015-04-14T09:49:05.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2490449.7451295100
Y Coordinate
7034309.8140135000
Lat Long Location
15004 CYPRESS HILLS DR, DALLAS, TX, 75248
Unique Key
1151620590
15-00014195
Service Request Number: 15-00014195 • Address: PIEDMONT DR & HUME DR, DALLAS, 75227, DALLAS, TX • City Council District: 5
Service Request Number
15-00014195
Address
PIEDMONT DR & HUME DR, DALLAS, 75227, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-02-19T15:55:26.000
Status
Closed
Created Date
2015-01-13T15:55:26.000
Update Date
2015-01-24T12:36:48.000
Closed Date
2015-01-24T12:36:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2524777.0329084700
Y Coordinate
6963174.6341931800
Unique Key
1143594039
15-00245686
Service Request Number: 15-00245686 • Address: 111 N WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00245686
Address
111 N WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-22T09:08:46.000
Status
Closed
Created Date
2015-06-07T09:08:46.000
Update Date
2015-06-16T14:14:08.000
Closed Date
2015-06-10T14:13:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2478316.3017011900
Y Coordinate
6958112.4945431900
Lat Long Location
111 N WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1158406851
15-00089209
Service Request Number: 15-00089209 • Address: N JIM MILLER RD & LOVETT AVE, DALLAS, 75227, DALLAS, TX • City Council District: 5
Service Request Number
15-00089209
Address
N JIM MILLER RD & LOVETT AVE, DALLAS, 75227, DALLAS, TX
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-15T13:48:49.000
Status
Closed
Created Date
2015-03-14T13:48:49.000
Update Date
2015-03-15T09:20:31.000
Closed Date
2015-03-15T09:20:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2521691.0117788900
Y Coordinate
6969855.5462603200
Unique Key
1148520215
15-00291474
Service Request Number: 15-00291474 • Address: 2575 W ILLINOIS AVE, DALLAS, TX 75233 • City Council District: 1
Service Request Number
15-00291474
Address
2575 W ILLINOIS AVE, DALLAS, TX 75233
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-15T10:45:26.000
Status
Closed
Created Date
2015-06-30T10:45:26.000
Update Date
2015-07-03T07:33:30.000
Closed Date
2015-07-03T07:33:30.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Phone
X Coordinate
2472344.6903081100
Y Coordinate
6948965.9468157400
Lat Long Location
2575 W ILLINOIS AVE, DALLAS, TX, 75233
Unique Key
1161281865
15-00089077
Service Request Number: 15-00089077 • Address: MOUNTAIN CREEK PKWY & EAGLE FORD DR, DALLAS, 75249, DALLAS, TX • City Council District: 3
Service Request Number
15-00089077
Address
MOUNTAIN CREEK PKWY & EAGLE FORD DR, DALLAS, 75249, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-23T11:08:08.000
Status
Closed
Created Date
2015-03-14T11:08:08.000
Update Date
2015-03-14T11:10:17.000
Closed Date
2015-03-14T11:10:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2441078.7334629700
Y Coordinate
6922595.3021151900
Unique Key
1148511921
15-00115294
Service Request Number: 15-00115294 • Address: HOWELL ST & LEMMON AVE E, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
15-00115294
Address
HOWELL ST & LEMMON AVE E, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-16T09:33:58.000
Status
Closed
Created Date
2015-03-31T09:33:58.000
Update Date
2016-11-11T08:46:08.000
Closed Date
2016-11-11T08:46:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2492273.4196231800
Y Coordinate
6979992.9239181400
Unique Key
1150173239
15-00052054
Service Request Number: 15-00052054 • Address: E LOVERS LN & SKILLMAN ST, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
15-00052054
Address
E LOVERS LN & SKILLMAN ST, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-27T13:56:37.000
Status
Closed
Created Date
2015-02-12T13:56:37.000
Update Date
2015-03-02T15:36:04.000
Closed Date
2015-03-02T15:36:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2502608.0024456800
Y Coordinate
6996959.3082905700
Unique Key
1146002040
15-00014233
Service Request Number: 15-00014233 • Address: N LAMAR ST & PACIFIC AVE, DALLAS, 75202, DALLAS, TX • City Council District: 14
Service Request Number
15-00014233
Address
N LAMAR ST & PACIFIC AVE, DALLAS, 75202, DALLAS, TX
City Council District
14
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-01-28T16:08:05.000
Status
Closed
Created Date
2015-01-13T16:08:05.000
Update Date
2015-01-13T16:56:50.000
Closed Date
2015-01-13T16:56:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489486.0297792400
Y Coordinate
6971301.9748067000
Unique Key
1143596153
15-00064530
Service Request Number: 15-00064530 • Address: W KIEST BLVD & VERDE VISTA TRL, DALLAS, 75236, DALLAS, TX • City Council District: 3
Service Request Number
15-00064530
Address
W KIEST BLVD & VERDE VISTA TRL, DALLAS, 75236, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-09T10:43:58.000
Status
Closed
Created Date
2015-02-23T10:43:58.000
Update Date
2016-11-08T08:17:43.000
Closed Date
2016-11-08T08:17:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2461864.6452807200
Y Coordinate
6943433.8251260300
Unique Key
1146778740
15-00214647
Service Request Number: 15-00214647 • Address: 2911 S LLEWELLYN AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00214647
Address
2911 S LLEWELLYN AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-07T13:36:33.000
Status
Closed
Created Date
2015-05-22T13:36:33.000
Update Date
2015-05-27T13:25:40.000
Closed Date
2015-05-27T13:25:40.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481754.1493945900
Y Coordinate
6945731.3652147700
Lat Long Location
2911 S LLEWELLYN AVE, DALLAS, TX, 75224
Unique Key
1156454684
15-00281859
Service Request Number: 15-00281859 • Address: 2623 ENGLE AVE, DALLAS, TX • City Council District: 3
Service Request Number
15-00281859
Address
2623 ENGLE AVE, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-06T17:50:47.000
Status
Closed
Created Date
2015-06-24T17:50:47.000
Update Date
2015-06-26T16:38:10.000
Closed Date
2015-06-26T16:38:09.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2471973.6719228300
Y Coordinate
6948288.1919681300
Lat Long Location
2623 ENGLE AVE, DALLAS, TX
Unique Key
1160681117
15-00089237
Service Request Number: 15-00089237 • Address: KNIGHT ST & MAPLE AVE, DALLAS, 75219, DALLAS, TX • City Council District: 2
Service Request Number
15-00089237
Address
KNIGHT ST & MAPLE AVE, DALLAS, 75219, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-04-20T14:19:29.000
Status
Closed
Created Date
2015-03-14T14:19:29.000
Update Date
2015-03-14T21:26:21.000
Closed Date
2015-03-14T21:26:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2485338.2450681800
Y Coordinate
6980825.4901865500
Unique Key
1148522000
15-00290310
Service Request Number: 15-00290310 • Address: 10534 SOLTA DR, DALLAS, TX • City Council District: 9
Service Request Number
15-00290310
Address
10534 SOLTA DR, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-14T19:10:31.000
Status
Closed
Created Date
2015-06-29T19:10:31.000
Update Date
2015-07-02T15:57:04.000
Closed Date
2015-07-02T15:57:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2518996.6332925700
Y Coordinate
7001489.1285343900
Lat Long Location
10534 SOLTA DR, DALLAS, TX
Unique Key
1161206706
15-00267150
Service Request Number: 15-00267150 • Address: 300 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00267150
Address
300 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-06-24T10:29:33.000
Status
Closed
Created Date
2015-06-17T10:29:33.000
Update Date
2015-06-17T10:32:37.000
Closed Date
2015-06-17T10:32:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535335.4706792800
Y Coordinate
6945748.3890536700
Lat Long Location
300 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1159724945
15-00267129
Service Request Number: 15-00267129 • Address: 1523 E OHIO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00267129
Address
1523 E OHIO AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-26T10:26:01.000
Status
Closed
Created Date
2015-06-17T10:26:01.000
Update Date
2015-06-19T08:37:26.000
Closed Date
2015-06-19T08:37:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490531.3616598000
Y Coordinate
6948758.8861813000
Lat Long Location
1523 E OHIO AVE, DALLAS, TX, 75216
Unique Key
1159723812
15-00038608
Service Request Number: 15-00038608 • Address: MIDPARK RD & MAHAM RD, DALLAS, 75240, DALLAS, TX • City Council District: 11
Service Request Number
15-00038608
Address
MIDPARK RD & MAHAM RD, DALLAS, 75240, DALLAS, TX
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-03T17:56:17.000
Status
Closed
Created Date
2015-02-02T17:56:17.000
Update Date
2015-02-03T11:08:14.000
Closed Date
2015-02-03T11:08:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2501918.4127968900
Y Coordinate
7028104.6663897900
Unique Key
1145146225
15-00267091
Service Request Number: 15-00267091 • Address: 4119 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00267091
Address
4119 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-20T10:17:10.000
Status
Closed
Created Date
2015-06-17T10:17:10.000
Update Date
2015-06-17T10:50:26.000
Closed Date
2015-06-17T10:50:26.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468157.4640365100
Y Coordinate
6974788.3004749800
Lat Long Location
4119 N WESTMORELAND RD, DALLAS, TX, 75212
Unique Key
1159721637
15-00245692
Service Request Number: 15-00245692 • Address: 11211 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 10
Service Request Number
15-00245692
Address
11211 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-08T09:24:38.000
Status
Closed
Created Date
2015-06-07T09:24:38.000
Update Date
2015-06-07T10:35:44.000
Closed Date
2015-06-07T10:30:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2525131.4004682200
Y Coordinate
7002177.5431532100
Lat Long Location
11211 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1158407250
15-00038646
Service Request Number: 15-00038646 • Address: W NORTHWEST HWY & PRESTON RD, DALLAS, 75225, DALLAS, TX • City Council District: 13
Service Request Number
15-00038646
Address
W NORTHWEST HWY & PRESTON RD, DALLAS, 75225, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-17T18:52:59.000
Status
Closed
Created Date
2015-02-02T18:52:59.000
Update Date
2015-02-10T14:16:19.000
Closed Date
2015-02-10T14:16:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489149.2674669400
Y Coordinate
7002013.0992378500
Unique Key
1145148632
15-00214887
Service Request Number: 15-00214887 • Address: 4513 S OTTAWA RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00214887
Address
4513 S OTTAWA RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-03T14:36:09.000
Status
Closed
Created Date
2015-05-22T14:36:09.000
Update Date
2015-05-26T07:58:06.000
Closed Date
2015-05-26T07:58:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2461934.3449869700
Y Coordinate
6974607.7764110000
Lat Long Location
4513 S OTTAWA RD, DALLAS, TX, 75212
Unique Key
1156471640
15-00124631
Service Request Number: 15-00124631 • Address: 905 S ZANG BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00124631
Address
905 S ZANG BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-29T14:02:04.000
Status
Closed
Created Date
2015-04-03T14:02:04.000
Update Date
2015-04-07T13:37:31.000
Closed Date
2015-04-07T13:37:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2483592.5726612700
Y Coordinate
6955234.4087429200
Lat Long Location
905 S ZANG BLVD, DALLAS, TX, 75208
Unique Key
1150703191
15-00052053
Service Request Number: 15-00052053 • Address: MIDWAY RD & FRANKFORD RD, DALLAS, 75287, DALLAS, TX • City Council District: 12
Service Request Number
15-00052053
Address
MIDWAY RD & FRANKFORD RD, DALLAS, 75287, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-08T13:56:08.000
Status
Closed
Created Date
2015-02-12T13:56:08.000
Update Date
2015-05-11T17:11:20.000
Closed Date
2015-05-11T17:11:19.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2476189.1962340200
Y Coordinate
7049780.8029244700
Unique Key
1146001965
15-00038590
Service Request Number: 15-00038590 • Address: 4522 VIA SAN EDUARDO, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00038590
Address
4522 VIA SAN EDUARDO, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-03-17T17:40:06.000
Status
Closed
Created Date
2015-02-02T17:40:06.000
Update Date
2015-03-01T21:58:14.000
Closed Date
2015-03-01T21:58:13.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2461829.0038630000
Y Coordinate
6955287.5483688400
Lat Long Location
4522 VIA, DALLAS, TX, 75211
Unique Key
1145145137
15-00214967
Service Request Number: 15-00214967 • Address: 4200 S CENTRAL EXPY, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00214967
Address
4200 S CENTRAL EXPY, DALLAS, TX 75215
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Lid Cover Broken - Routine - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-06-12T14:52:23.000
Status
Closed
Created Date
2015-05-22T14:52:23.000
Update Date
2015-05-22T14:56:35.000
Closed Date
2015-05-22T14:56:34.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2501983.1206373400
Y Coordinate
6961443.9974781000
Lat Long Location
4200 S CENTRAL EXPY, DALLAS, TX, 75215
Unique Key
1156477248
15-00124635
Service Request Number: 15-00124635 • Address: 2107 N MASTERS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00124635
Address
2107 N MASTERS DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-15T14:04:00.000
Status
Closed
Created Date
2015-04-03T14:04:00.000
Update Date
2015-04-06T15:30:37.000
Closed Date
2015-04-06T15:30:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2537697.9299181100
Y Coordinate
6960430.7488730100
Lat Long Location
2107 N MASTERS DR, DALLAS, TX, 75227
Unique Key
1150703437
15-00253707
Service Request Number: 15-00253707 • Address: 932 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00253707
Address
932 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-11T10:19:35.000
Status
Closed
Created Date
2015-06-10T10:19:35.000
Update Date
2015-06-10T15:41:16.000
Closed Date
2015-06-10T15:37:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487578.5182022300
Y Coordinate
6955864.3816073400
Lat Long Location
932 S EWING AVE, DALLAS, TX, 75216
Unique Key
1158859265
15-00064547
Service Request Number: 15-00064547 • Address: MURDOCK RD & POND ST, DALLAS, 75217, DALLAS, TX • City Council District: 8
Service Request Number
15-00064547
Address
MURDOCK RD & POND ST, DALLAS, 75217, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-09T11:00:04.000
Status
Closed
Created Date
2015-02-23T11:00:04.000
Update Date
2015-02-26T07:24:37.000
Closed Date
2015-02-26T07:24:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2527414.1538516500
Y Coordinate
6942936.4861699200
Unique Key
1146779859
15-00124619
Service Request Number: 15-00124619 • Address: 2226 N MASTERS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00124619
Address
2226 N MASTERS DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-15T13:57:43.000
Status
Closed
Created Date
2015-04-03T13:57:43.000
Update Date
2015-04-07T15:47:09.000
Closed Date
2015-04-07T15:47:08.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2537822.5714126300
Y Coordinate
6961020.5191870700
Lat Long Location
2226 N MASTERS DR, DALLAS, TX, 75227
Unique Key
1150702387
15-00290311
Service Request Number: 15-00290311 • Address: 206 N DWIGHT AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00290311
Address
206 N DWIGHT AVE, DALLAS, TX 75211
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-09T19:10:41.000
Status
Closed
Created Date
2015-06-29T19:10:41.000
Update Date
2015-07-01T16:40:43.000
Closed Date
2015-07-01T16:40:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2458086.8463976600
Y Coordinate
6958386.3442914200
Lat Long Location
206 N DWIGHT AVE, DALLAS, TX, 75211
Unique Key
1161206759
15-00288129
Service Request Number: 15-00288129 • Address: 5459 RICHMOND AVE, DALLAS, TX • City Council District: 2
Service Request Number
15-00288129
Address
5459 RICHMOND AVE, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-11T08:41:14.000
Status
Closed
Created Date
2015-06-29T08:41:14.000
Update Date
2015-07-15T14:18:31.000
Closed Date
2015-07-15T14:18:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2498136.5529108800
Y Coordinate
6984280.7309332300
Lat Long Location
5459 RICHMOND AVE, DALLAS, TX
Unique Key
1161076264
15-00214926
Service Request Number: 15-00214926 • Address: 5324 BANTING WAY, DALLAS, TX • City Council District: 7
Service Request Number
15-00214926
Address
5324 BANTING WAY, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-07T14:44:33.000
Status
Closed
Created Date
2015-05-22T14:44:33.000
Update Date
2015-05-28T16:22:23.000
Closed Date
2015-05-28T16:22:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2519200.4623831900
Y Coordinate
6975551.4394336100
Lat Long Location
5324 BANTING WAY, DALLAS, TX
Unique Key
1156474457
15-00089235
Service Request Number: 15-00089235 • Address: E 6TH ST & N MARSALIS AVE, DALLAS, 75203, DALLAS, TX • City Council District: 1
Service Request Number
15-00089235
Address
E 6TH ST & N MARSALIS AVE, DALLAS, 75203, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-17T14:15:55.000
Status
Closed
Created Date
2015-03-14T14:15:55.000
Update Date
2015-03-14T14:52:08.000
Closed Date
2015-03-14T14:50:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2486275.7473004200
Y Coordinate
6961328.2231150100
Unique Key
1148521910
15-00262196
Service Request Number: 15-00262196 • Address: 300 E WOODIN BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00262196
Address
300 E WOODIN BLVD, DALLAS, TX 75216
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-21T11:00:57.000
Status
Closed
Created Date
2015-06-15T11:00:57.000
Update Date
2015-06-17T08:16:23.000
Closed Date
2015-06-17T08:16:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484986.3099432300
Y Coordinate
6950015.7799639300
Lat Long Location
300 E WOODIN BLVD, DALLAS, TX, 75216
Unique Key
1159409377
15-00064534
Service Request Number: 15-00064534 • Address: W KIEST BLVD & VERDE VISTA TRL, DALLAS, 75236, DALLAS, TX • City Council District: 3
Service Request Number
15-00064534
Address
W KIEST BLVD & VERDE VISTA TRL, DALLAS, 75236, DALLAS, TX
City Council District
3
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-09T10:46:48.000
Status
Closed
Created Date
2015-02-23T10:46:48.000
Update Date
2015-03-04T07:30:34.000
Closed Date
2015-03-04T07:30:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2461864.6441674700
Y Coordinate
6943433.8242204100
Unique Key
1146778963
15-00010244
Service Request Number: 15-00010244 • Address: 1167 N MADISON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00010244
Address
1167 N MADISON AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-21T15:34:34.000
Status
Closed
Created Date
2015-01-09T15:34:34.000
Update Date
2015-01-14T09:37:19.000
Closed Date
2015-01-14T09:37:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483282.6416610300
Y Coordinate
6962611.7808398000
Lat Long Location
1167 N MADISON AVE, DALLAS, TX, 75208
Unique Key
1143338317
15-00139266
Service Request Number: 15-00139266 • Address: 2522 N HENDERSON AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
15-00139266
Address
2522 N HENDERSON AVE, DALLAS, TX 75206
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-06-16T06:22:01.000
Status
Closed
Created Date
2015-04-13T06:22:01.000
Update Date
2015-05-05T14:26:38.000
Closed Date
2015-05-05T14:26:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
311 IVR
X Coordinate
2496851.5194648100
Y Coordinate
6984225.8878603800
Lat Long Location
2522 N HENDERSON AVE, DALLAS, TX, 75206
Unique Key
1151617019
15-00291462
Service Request Number: 15-00291462 • Address: 2555 W ILLINOIS AVE, DALLAS, TX 75233 • City Council District: 1
Service Request Number
15-00291462
Address
2555 W ILLINOIS AVE, DALLAS, TX 75233
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-15T10:43:13.000
Status
Closed
Created Date
2015-06-30T10:43:13.000
Update Date
2015-07-03T07:38:13.000
Closed Date
2015-07-03T07:38:12.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472536.3892126500
Y Coordinate
6948967.6937045700
Lat Long Location
2555 W ILLINOIS AVE, DALLAS, TX, 75233
Unique Key
1161281075
15-00064514
Service Request Number: 15-00064514 • Address: SMU BLVD & GREENVILLE AVE, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
15-00064514
Address
SMU BLVD & GREENVILLE AVE, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-16T10:29:43.000
Status
Closed
Created Date
2015-02-23T10:29:43.000
Update Date
2015-03-12T15:51:06.000
Closed Date
2015-03-12T15:51:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2499777.9523451400
Y Coordinate
6993643.0826369500
Unique Key
1146777956
15-00014349
Service Request Number: 15-00014349 • Address: L B J FWY & S LANCASTER RD, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
15-00014349
Address
L B J FWY & S LANCASTER RD, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-02-19T16:51:12.000
Status
Closed
Created Date
2015-01-13T16:51:12.000
Update Date
2015-01-24T12:44:10.000
Closed Date
2015-01-24T12:44:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2497506.8172956900
Y Coordinate
6922713.2706263000
Unique Key
1143603124
15-00274297
Service Request Number: 15-00274297 • Address: 5479 W MOCKINGBIRD LN, DALLAS, TX 75209 • Department: Management Services
Service Request Number
15-00274297
Address
5479 W MOCKINGBIRD LN, DALLAS, TX 75209
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-07T15:00:49.000
Status
Closed
Created Date
2015-06-21T15:00:49.000
Update Date
2015-06-22T19:38:03.000
Closed Date
2015-06-22T19:36:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2485200.1420476700
Y Coordinate
6991478.2459385600
Lat Long Location
5479 W MOCKINGBIRD LN, DALLAS, TX, 75209
Unique Key
1160189954
15-00038640
Service Request Number: 15-00038640 • Address: S HAMPTON RD & W ILLINOIS AVE, DALLAS, 75224, DALLAS, TX • City Council District: 1
Service Request Number
15-00038640
Address
S HAMPTON RD & W ILLINOIS AVE, DALLAS, 75224, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-02-09T18:46:15.000
Status
Closed
Created Date
2015-02-02T18:46:15.000
Update Date
2015-02-03T07:52:04.000
Closed Date
2015-02-03T07:52:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473732.4603308700
Y Coordinate
6948918.0610638700
Unique Key
1145148274
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