311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

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15-00139149
Service Request Number: 15-00139149 • Address: 617 N CARROLL AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
15-00139149
Address
617 N CARROLL AVE, DALLAS, TX 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-20T18:54:12.000
Status
Closed
Created Date
2015-04-12T18:54:12.000
Update Date
2015-04-29T13:41:00.000
Closed Date
2015-04-29T13:41:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2499508.8458694200
Y Coordinate
6976595.0801631500
Lat Long Location
617 N CARROLL AVE, DALLAS, TX, 75246
Unique Key
1151609253
15-00077573
Service Request Number: 15-00077573 • Address: JEFFERSON BLVD VIADUCT & N ZANG BLVD, DALLAS, 75203, DALLAS, TX • City Council District: 1
Service Request Number
15-00077573
Address
JEFFERSON BLVD VIADUCT & N ZANG BLVD, DALLAS, 75203, DALLAS, TX
City Council District
1
Department
Department of Public Works
Service Request Type
Transportation Planning - General Request - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-26T08:52:46.000
Status
Closed
Created Date
2015-03-06T08:52:46.000
Update Date
2015-03-16T10:20:33.000
Closed Date
2015-03-16T10:20:32.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2487360.7949969800
Y Coordinate
6964880.2471737300
Unique Key
1147603655
15-00292593
Service Request Number: 15-00292593 • Address: 115 N CARROLL AVE, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00292593
Address
115 N CARROLL AVE, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-09-10T15:43:03.000
Status
Closed
Created Date
2015-06-30T15:43:03.000
Update Date
2015-06-30T15:44:12.000
Closed Date
2015-06-30T15:44:11.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500726.6685823500
Y Coordinate
6975394.4649862500
Lat Long Location
115 N CARROLL AVE, DALLAS, TX, 75226
Unique Key
1161349439
15-00288294
Service Request Number: 15-00288294 • Address: 1400 N HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00288294
Address
1400 N HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-30T09:18:55.000
Status
Closed
Created Date
2015-06-29T09:18:55.000
Update Date
2015-06-29T12:00:22.000
Closed Date
2015-06-29T11:45:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2473663.8262745300
Y Coordinate
6964884.9483840000
Lat Long Location
1400 N HAMPTON RD, DALLAS, TX, 75208
Unique Key
1161086445
15-00291588
Service Request Number: 15-00291588 • Address: 500 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00291588
Address
500 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-05T11:12:45.000
Status
Closed
Created Date
2015-06-30T11:12:45.000
Update Date
2015-07-20T07:17:54.000
Closed Date
2015-07-20T07:17:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2535267.9967065800
Y Coordinate
6949732.5770435700
Lat Long Location
500 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1161288792
14-00427343
Service Request Number: 14-00427343 • Address: MIDWAY RD & FOREST LN, DALLAS, 75244, DALLAS, TX • City Council District: 13
Service Request Number
14-00427343
Address
MIDWAY RD & FOREST LN, DALLAS, 75244, DALLAS, TX
City Council District
13
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-10-30T16:23:07.000
Status
Closed
Created Date
2014-10-16T16:23:07.000
Update Date
2014-10-20T16:48:05.000
Closed Date
2014-10-20T16:48:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478405.8801927400
Y Coordinate
7017841.9822840300
Unique Key
1136976805
15-00139226
Service Request Number: 15-00139226 • Address: 1213 E 10TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00139226
Address
1213 E 10TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-26T22:52:40.000
Status
Closed
Created Date
2015-04-12T22:52:40.000
Update Date
2015-04-27T11:11:50.000
Closed Date
2015-04-27T11:11:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489185.5406983300
Y Coordinate
6959435.6179148600
Lat Long Location
1213 E 10TH ST, DALLAS, TX, 75203
Unique Key
1151614485
15-00038535
Service Request Number: 15-00038535 • Address: S LANCASTER RD & E OVERTON RD, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
15-00038535
Address
S LANCASTER RD & E OVERTON RD, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-02-09T16:52:53.000
Status
Closed
Created Date
2015-02-02T16:52:53.000
Update Date
2015-02-03T07:38:37.000
Closed Date
2015-02-03T07:38:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491584.7427940700
Y Coordinate
6943546.4396505300
Unique Key
1145141833
15-00288124
Service Request Number: 15-00288124 • Address: 5453 RICHMOND AVE, DALLAS, TX • City Council District: 2
Service Request Number
15-00288124
Address
5453 RICHMOND AVE, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-11T08:39:39.000
Status
Closed
Created Date
2015-06-29T08:39:39.000
Update Date
2015-07-13T13:02:25.000
Closed Date
2015-07-13T13:02:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2498089.1717533800
Y Coordinate
6984279.8066544300
Lat Long Location
5453 RICHMOND AVE, DALLAS, TX
Unique Key
1161075949
15-00288225
Service Request Number: 15-00288225 • Address: 1812 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00288225
Address
1812 N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-09-09T09:04:36.000
Status
Closed
Created Date
2015-06-29T09:04:36.000
Update Date
2015-09-28T11:50:45.000
Closed Date
2015-09-28T11:50:43.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495397.7319292600
Y Coordinate
6978672.1674037600
Lat Long Location
1812 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1161082356
15-00292004
Service Request Number: 15-00292004 • Address: 4110 N JIM MILLER RD, DALLAS, TX • City Council District: 5
Service Request Number
15-00292004
Address
4110 N JIM MILLER RD, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-12T13:11:12.000
Status
Duplicate (closed)
Created Date
2015-06-30T13:11:12.000
Update Date
2015-07-07T15:01:26.000
Closed Date
2015-07-07T15:01:26.000
Priority
Standard
Method Received Description
Web
X Coordinate
2521721.9918395100
Y Coordinate
6969075.9812109000
Lat Long Location
4110 N JIM MILLER RD, DALLAS, TX
Unique Key
1161313464
15-00288182
Service Request Number: 15-00288182 • Address: 5333 BONITA AVE, DALLAS, TX • City Council District: 2
Service Request Number
15-00288182
Address
5333 BONITA AVE, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-11T08:53:38.000
Status
Closed
Created Date
2015-06-29T08:53:38.000
Update Date
2015-07-15T10:30:50.000
Closed Date
2015-07-15T10:30:50.000
Priority
Standard
Method Received Description
Web
X Coordinate
2497336.9197239900
Y Coordinate
6984906.2318978800
Lat Long Location
5333 BONITA AVE, DALLAS, TX
Unique Key
1161079592
15-00038529
Service Request Number: 15-00038529 • Address: S BUCKNER BLVD & C F HAWN SERV N, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
15-00038529
Address
S BUCKNER BLVD & C F HAWN SERV N, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-02-09T16:49:38.000
Status
Closed
Created Date
2015-02-02T16:49:38.000
Update Date
2015-02-03T07:36:34.000
Closed Date
2015-02-03T07:36:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2527280.6894157900
Y Coordinate
6947329.4905919700
Unique Key
1145141415
15-00281806
Service Request Number: 15-00281806 • Address: 610 S MANUS DR, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00281806
Address
610 S MANUS DR, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-06T17:11:35.000
Status
Closed
Created Date
2015-06-24T17:11:35.000
Update Date
2015-06-27T08:21:48.000
Closed Date
2015-06-27T08:21:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481129.7535317500
Y Coordinate
6952026.4916487800
Lat Long Location
610 S MANUS DR, DALLAS, TX, 75224
Unique Key
1160677892
15-00153673
Service Request Number: 15-00153673 • Address: 917 N WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00153673
Address
917 N WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-23T22:56:00.000
Status
Closed
Created Date
2015-04-20T22:56:00.000
Update Date
2015-04-20T23:17:46.000
Closed Date
2015-04-20T23:17:45.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477433.5650084500
Y Coordinate
6961347.1830432900
Lat Long Location
917 N WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1152529468
15-00036749
Service Request Number: 15-00036749 • Address: 2100 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00036749
Address
2100 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-02-09T14:43:54.000
Status
Closed
Created Date
2015-01-31T14:43:54.000
Update Date
2015-01-31T14:47:34.000
Closed Date
2015-01-31T14:47:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468458.3648537300
Y Coordinate
6950199.7501586200
Lat Long Location
2100 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1145028812
15-00014190
Service Request Number: 15-00014190 • Address: HIDDEN VALLEY DR & SWEET SUE LN, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
15-00014190
Address
HIDDEN VALLEY DR & SWEET SUE LN, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-21T15:52:14.000
Status
Closed
Created Date
2015-01-13T15:52:14.000
Update Date
2015-01-13T15:53:36.000
Closed Date
2015-01-13T15:53:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490510.3257693800
Y Coordinate
6929803.8270187600
Unique Key
1143593691
15-00253755
Service Request Number: 15-00253755 • Address: 902 S MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00253755
Address
902 S MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-23T10:25:28.000
Status
Closed
Created Date
2015-06-10T10:25:28.000
Update Date
2015-06-11T15:22:34.000
Closed Date
2015-06-11T15:22:33.000
Priority
Standard
Method Received Description
Web
X Coordinate
2475337.8206997900
Y Coordinate
6955076.1977434800
Lat Long Location
902 S MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1158861955
15-00292552
Service Request Number: 15-00292552 • Address: 5000 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00292552
Address
5000 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Trinity Watershed Management
Service Request Type
Yard Waste - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-21T15:36:19.000
Status
Closed
Created Date
2015-06-30T15:36:19.000
Update Date
2015-07-02T07:18:25.000
Closed Date
2015-07-02T07:18:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2506021.9023470600
Y Coordinate
6962018.1173485800
Lat Long Location
5000 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1161347396
15-00077578
Service Request Number: 15-00077578 • Address: W UNIVERSITY BLVD & KENWELL ST, DALLAS, 75209, DALLAS, TX • City Council District: 2
Service Request Number
15-00077578
Address
W UNIVERSITY BLVD & KENWELL ST, DALLAS, 75209, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-04-10T08:54:05.000
Status
Closed
Created Date
2015-03-06T08:54:05.000
Update Date
2015-03-08T18:05:43.000
Closed Date
2015-03-08T18:05:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482131.8194822900
Y Coordinate
6994432.5829914700
Unique Key
1147603923
15-00262149
Service Request Number: 15-00262149 • Address: 1484 N WALTON WALKER BLVD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00262149
Address
1484 N WALTON WALKER BLVD, DALLAS, TX 75211
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-21T10:46:27.000
Status
Closed
Created Date
2015-06-15T10:46:27.000
Update Date
2015-06-16T08:47:04.000
Closed Date
2015-06-16T08:47:03.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2455301.8504174400
Y Coordinate
6963487.8004854100
Lat Long Location
1484 N WALTON WALKER BLVD, DALLAS, TX, 75211
Unique Key
1159406339
15-00074024
Service Request Number: 15-00074024 • Address: 11420 E NORTHWEST HWY, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00074024
Address
11420 E NORTHWEST HWY, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-07-09T15:38:45.000
Status
Closed
Created Date
2015-03-03T15:38:45.000
Update Date
2015-03-27T09:58:09.000
Closed Date
2015-03-27T09:58:09.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2526474.9439533600
Y Coordinate
7002110.3654200200
Lat Long Location
11420 E NORTHWEST HWY, DALLAS, TX, 75218
Unique Key
1147388592
15-00291998
Service Request Number: 15-00291998 • Address: 2624 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00291998
Address
2624 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-07-01T13:09:19.000
Status
Closed
Created Date
2015-06-30T13:09:19.000
Update Date
2015-06-30T16:14:12.000
Closed Date
2015-06-30T16:14:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494363.5841619200
Y Coordinate
6981798.2324771500
Lat Long Location
2624 N CARROLL AVE, DALLAS, TX, 75204
Unique Key
1161313094
15-00000145
Service Request Number: 15-00000145 • Address: W 5TH ST & N BISHOP AVE, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
15-00000145
Address
W 5TH ST & N BISHOP AVE, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Police Department
Service Request Type
Oversized Vehicle - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-12T18:16:19.000
Status
Closed
Created Date
2015-01-01T18:16:19.000
Update Date
2015-01-05T06:14:34.000
Closed Date
2015-01-05T06:14:33.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482513.5435725000
Y Coordinate
6961567.5654345200
Unique Key
1142708979
15-00014174
Service Request Number: 15-00014174 • Address: QUARTET DR & HIDDEN VALLEY DR, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
15-00014174
Address
QUARTET DR & HIDDEN VALLEY DR, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-21T15:48:04.000
Status
Closed
Created Date
2015-01-13T15:48:04.000
Update Date
2015-01-13T15:51:15.000
Closed Date
2015-01-13T15:51:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490743.1443897100
Y Coordinate
6929973.7535743800
Unique Key
1143592779
15-00077610
Service Request Number: 15-00077610 • Address: S LANCASTER RD & E LEDBETTER DR, DALLAS, 75241, DALLAS, TX • City Council District: 3
Service Request Number
15-00077610
Address
S LANCASTER RD & E LEDBETTER DR, DALLAS, 75241, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-13T09:04:59.000
Status
Closed
Created Date
2015-03-06T09:04:59.000
Update Date
2015-03-06T09:05:57.000
Closed Date
2015-03-06T09:05:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494590.4399151500
Y Coordinate
6936842.5194494200
Unique Key
1147606289
14-00476936
Service Request Number: 14-00476936 • Address: N HALL ST & REAGAN ST, DALLAS, 75219, DALLAS, TX 75219 • City Council District: 14
Service Request Number
14-00476936
Address
N HALL ST & REAGAN ST, DALLAS, 75219, DALLAS, TX 75219
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-07T08:28:38.000
Status
Closed
Created Date
2014-11-24T08:28:38.000
Update Date
2014-12-03T16:16:10.000
Closed Date
2014-12-03T16:16:09.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2488024.3185951200
Y Coordinate
6982193.3234830100
Unique Key
1140108431
15-00010160
Service Request Number: 15-00010160 • Address: 3212 N WINNETKA AVE, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00010160
Address
3212 N WINNETKA AVE, DALLAS, TX 75212
City Council District
6
Department
FIRE - Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-26T15:00:24.000
Status
Closed
Created Date
2015-01-09T15:00:24.000
Update Date
2015-01-09T15:01:47.000
Closed Date
2015-01-09T15:01:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478740.4714181900
Y Coordinate
6970950.9881622500
Lat Long Location
3212 N WINNETKA AVE, DALLAS, TX, 75212
Unique Key
1143333338
15-00290288
Service Request Number: 15-00290288 • Address: 542 BONDSTONE DR, DALLAS, TX • City Council District: 9
Service Request Number
15-00290288
Address
542 BONDSTONE DR, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-11T18:48:29.000
Status
Closed
Created Date
2015-06-29T18:48:29.000
Update Date
2015-07-06T16:35:11.000
Closed Date
2015-07-06T16:35:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2519087.6728291500
Y Coordinate
6998622.2011568700
Lat Long Location
542 BONDSTONE DR, DALLAS, TX
Unique Key
1161205418
15-00291463
Service Request Number: 15-00291463 • Address: 2519 KINGSRIDGE DR, DALLAS, TX 75287 • City Council District: 12
Service Request Number
15-00291463
Address
2519 KINGSRIDGE DR, DALLAS, TX 75287
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-10T10:43:26.000
Status
Closed
Created Date
2015-06-30T10:43:26.000
Update Date
2015-07-02T08:38:04.000
Closed Date
2015-07-02T08:38:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2468255.5238302400
Y Coordinate
7048172.2624240900
Lat Long Location
2519 KINGSRIDGE DR, DALLAS, TX, 75287
Unique Key
1161281137
15-00010232
Service Request Number: 15-00010232 • Address: 2242 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00010232
Address
2242 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-16T15:29:37.000
Status
Closed
Created Date
2015-01-09T15:29:37.000
Update Date
2015-01-13T06:21:27.000
Closed Date
2015-01-13T06:21:26.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2474353.0110324300
Y Coordinate
6958016.9540995400
Lat Long Location
2242 W 10TH ST, DALLAS, TX, 75208
Unique Key
1143337578
15-00073976
Service Request Number: 15-00073976 • Address: 701 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00073976
Address
701 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-09T15:27:40.000
Status
Closed
Created Date
2015-03-03T15:27:40.000
Update Date
2015-03-11T17:13:31.000
Closed Date
2015-03-11T17:13:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2480800.5350711900
Y Coordinate
6949121.0893233100
Lat Long Location
701 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1147385772
15-00010195
Service Request Number: 15-00010195 • Address: 1317 S LAMAR ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00010195
Address
1317 S LAMAR ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-02T15:08:25.000
Status
Closed
Created Date
2015-01-09T15:08:25.000
Update Date
2015-01-13T13:38:37.000
Closed Date
2015-01-13T13:38:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492055.3962359000
Y Coordinate
6966722.3938449100
Lat Long Location
1317 S LAMAR ST, DALLAS, TX, 75215
Unique Key
1143335243
15-00097997
Service Request Number: 15-00097997 • Address: 5135 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00097997
Address
5135 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Department of Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-04-08T17:46:48.000
Status
Closed
Created Date
2015-03-19T17:46:48.000
Update Date
2015-03-20T11:09:03.000
Closed Date
2015-03-20T11:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2506599.6066855800
Y Coordinate
6961392.2127511500
Lat Long Location
5135 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1149079911
15-00014282
Service Request Number: 15-00014282 • Address: W DAVIS ST & N HAMPTON RD, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
15-00014282
Address
W DAVIS ST & N HAMPTON RD, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-20T16:29:46.000
Status
Closed
Created Date
2015-01-13T16:29:46.000
Update Date
2015-01-13T16:58:05.000
Closed Date
2015-01-13T16:58:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473634.8288784500
Y Coordinate
6959592.8934636800
Unique Key
1143599398
15-00283904
Service Request Number: 15-00283904 • Address: 315 W CHERRY POINT DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
15-00283904
Address
315 W CHERRY POINT DR, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-07T15:39:06.000
Status
Closed
Created Date
2015-06-25T15:39:06.000
Update Date
2015-07-27T12:44:56.000
Closed Date
2015-07-27T12:44:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483162.5742002500
Y Coordinate
6929364.0236223000
Lat Long Location
315 W CHERRY POINT DR, DALLAS, TX, 75232
Unique Key
1160802689
14-00476954
Service Request Number: 14-00476954 • Address: HUNNICUT RD & LAWNVIEW AVE, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
14-00476954
Address
HUNNICUT RD & LAWNVIEW AVE, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-25T08:36:26.000
Status
Closed
Created Date
2014-11-24T08:36:26.000
Update Date
2014-11-24T09:12:44.000
Closed Date
2014-11-24T09:12:43.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2515939.4551804600
Y Coordinate
6971709.6709896800
Unique Key
1140109639
15-00077592
Service Request Number: 15-00077592 • Address: BONNIE VIEW RD & CORRIGAN AVE, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
15-00077592
Address
BONNIE VIEW RD & CORRIGAN AVE, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-13T09:00:01.000
Status
Closed
Created Date
2015-03-06T09:00:01.000
Update Date
2015-03-06T09:00:47.000
Closed Date
2015-03-06T09:00:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500221.8984477700
Y Coordinate
6938725.7716853700
Unique Key
1147605045
15-00291471
Service Request Number: 15-00291471 • Address: 4407 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 13
Service Request Number
15-00291471
Address
4407 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-07-06T10:44:56.000
Status
Closed
Created Date
2015-06-30T10:44:56.000
Update Date
2015-07-01T15:56:33.000
Closed Date
2015-07-01T15:56:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479944.7384190900
Y Coordinate
7001235.4333554500
Lat Long Location
4407 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1161281647
15-00153506
Service Request Number: 15-00153506 • Address: 8201 E R L THORNTON SERV N, DALLAS, TX 75228 • City Council District: 7
Service Request Number
15-00153506
Address
8201 E R L THORNTON SERV N, DALLAS, TX 75228
City Council District
7
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-04T18:15:43.000
Status
Closed
Created Date
2015-04-20T18:15:43.000
Update Date
2015-04-21T14:38:34.000
Closed Date
2015-04-21T14:38:32.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2521621.0539741500
Y Coordinate
6976745.3800976900
Lat Long Location
8201 E R, DALLAS, TX, 75228
Unique Key
1152515433
15-00014248
Service Request Number: 15-00014248 • Address: W JEFFERSON BLVD & SCHOOLDELL DR, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
15-00014248
Address
W JEFFERSON BLVD & SCHOOLDELL DR, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-28T16:15:55.000
Status
Closed
Created Date
2015-01-13T16:15:55.000
Update Date
2015-01-15T11:07:47.000
Closed Date
2015-01-15T11:07:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2468560.2007966000
Y Coordinate
6957388.5667777900
Unique Key
1143597131
15-00288284
Service Request Number: 15-00288284 • Address: 2130 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00288284
Address
2130 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-30T09:16:50.000
Status
Closed
Created Date
2015-06-29T09:16:50.000
Update Date
2015-06-29T13:24:43.000
Closed Date
2015-06-29T13:24:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487954.7941441200
Y Coordinate
6949783.1024468200
Lat Long Location
2130 S EWING AVE, DALLAS, TX, 75216
Unique Key
1161085876
15-00077464
Service Request Number: 15-00077464 • Address: C F HAWN FWY & 2ND ACRD N, DALLAS, 75217, DALLAS, TX 75217 • City Council District: 7
Service Request Number
15-00077464
Address
C F HAWN FWY & 2ND ACRD N, DALLAS, 75217, DALLAS, TX 75217
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-11T07:55:34.000
Status
Closed
Created Date
2015-03-06T07:55:34.000
Update Date
2015-03-06T10:18:40.000
Closed Date
2015-03-06T10:18:39.000
Priority
Urgent
Method Received Description
Web
X Coordinate
2514281.5383157100
Y Coordinate
6958301.1398073300
Unique Key
1147597240
15-00262137
Service Request Number: 15-00262137 • Address: 5007 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00262137
Address
5007 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-28T10:43:06.000
Status
Closed
Created Date
2015-06-15T10:43:06.000
Update Date
2015-06-15T10:58:11.000
Closed Date
2015-06-15T10:56:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506013.9803361400
Y Coordinate
6961970.3434048700
Lat Long Location
5007 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1159405613
15-00291486
Service Request Number: 15-00291486 • Address: 1875 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00291486
Address
1875 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-07-01T10:46:47.000
Status
Closed
Created Date
2015-06-30T10:46:47.000
Update Date
2015-07-01T00:19:35.000
Closed Date
2015-07-01T00:19:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2493133.7074698200
Y Coordinate
6949097.8423693500
Lat Long Location
1875 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1161282172
15-00124622
Service Request Number: 15-00124622 • Address: 4220 WEST CREEK DR, DALLAS, TX 75287 • City Council District: 12
Service Request Number
15-00124622
Address
4220 WEST CREEK DR, DALLAS, TX 75287
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-14T13:58:21.000
Status
Closed
Created Date
2015-04-03T13:58:21.000
Update Date
2015-04-07T10:30:50.000
Closed Date
2015-04-07T10:30:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478565.8725541900
Y Coordinate
7051624.9344125300
Lat Long Location
4220 WEST CREEK DR, DALLAS, TX, 75287
Unique Key
1150702580
15-00192846
Service Request Number: 15-00192846 • Address: 1143 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00192846
Address
1143 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-23T10:06:05.000
Status
Closed
Created Date
2015-05-12T10:06:05.000
Update Date
2015-05-12T10:07:55.000
Closed Date
2015-05-12T10:07:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473682.2040277200
Y Coordinate
6953740.5475455500
Lat Long Location
1143 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1155094100
15-00214890
Service Request Number: 15-00214890 • Address: 3011 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00214890
Address
3011 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-07T14:36:22.000
Status
Closed
Created Date
2015-05-22T14:36:22.000
Update Date
2015-05-22T14:41:50.000
Closed Date
2015-05-22T14:41:49.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490120.5566562000
Y Coordinate
6945814.0335274600
Lat Long Location
3011 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1156471812
15-00014351
Service Request Number: 15-00014351 • Address: CEDARPLAZA LN & BOWSER AVE, DALLAS, 75209, DALLAS, TX • City Council District: 2
Service Request Number
15-00014351
Address
CEDARPLAZA LN & BOWSER AVE, DALLAS, 75209, DALLAS, TX
City Council District
2
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-02-03T16:53:30.000
Status
Closed
Created Date
2015-01-13T16:53:30.000
Update Date
2015-01-15T13:22:01.000
Closed Date
2015-01-15T13:21:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484280.0772046200
Y Coordinate
6987779.1408043200
Unique Key
1143603294
15-00010285
Service Request Number: 15-00010285 • Address: 3507 FLAXLEY DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
15-00010285
Address
3507 FLAXLEY DR, DALLAS, TX 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-02-17T15:45:23.000
Status
Closed
Created Date
2015-01-09T15:45:23.000
Update Date
2015-03-30T10:49:25.000
Closed Date
2015-03-30T10:49:23.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2471243.7272633100
Y Coordinate
7009282.1168326200
Lat Long Location
3507 FLAXLEY DR, DALLAS, TX, 75229
Unique Key
1143340397