311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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15-00274331
Service Request Number: 15-00274331 • Address: 1359 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00274331
Address
1359 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-22T16:26:21.000
Status
Closed
Created Date
2015-06-21T16:26:21.000
Update Date
2015-06-22T10:29:33.000
Closed Date
2015-06-22T10:29:32.000
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2468350.3672459900
Y Coordinate
6952586.0724693000
Lat Long Location
1359 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1160193083
14-00491045
Service Request Number: 14-00491045 • Address: COIT RD & KIT LN, DALLAS, 75240, DALLAS, TX • City Council District: 11
Service Request Number
14-00491045
Address
COIT RD & KIT LN, DALLAS, 75240, DALLAS, TX
City Council District
11
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Apartments - CCS
Ert Estimated Response Time
20
Overall Service Request Due Date
2015-04-17T14:44:33.000
Status
Closed
Created Date
2014-12-08T14:44:33.000
Update Date
2014-12-11T09:33:48.000
Closed Date
2014-12-11T09:33:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2499588.8801077300
Y Coordinate
7025040.3484088400
Unique Key
1141039999
15-00281704
Service Request Number: 15-00281704 • Address: 130 N WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00281704
Address
130 N WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-29T16:37:26.000
Status
Closed
Created Date
2015-06-24T16:37:26.000
Update Date
2015-06-25T13:31:32.000
Closed Date
2015-06-25T13:31:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2477216.9011822700
Y Coordinate
6958188.6677932200
Lat Long Location
130 N WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1160670827
14-00467107
Service Request Number: 14-00467107 • Address: E CLARENDON DR & S EWING AVE, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
14-00467107
Address
E CLARENDON DR & S EWING AVE, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-24T15:37:13.000
Status
Closed
Created Date
2014-11-15T15:37:13.000
Update Date
2014-11-16T19:16:12.000
Closed Date
2014-11-16T19:16:09.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2487249.2536572100
Y Coordinate
6956959.5836122400
Unique Key
1139490439
15-00214714
Service Request Number: 15-00214714 • Address: 2900 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00214714
Address
2900 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-06T13:52:21.000
Status
Closed
Created Date
2015-05-22T13:52:21.000
Update Date
2015-06-04T07:48:20.000
Closed Date
2015-06-04T07:48:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2497915.4051233000
Y Coordinate
6947938.5214179400
Lat Long Location
2900 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1156459547
15-00283641
Service Request Number: 15-00283641 • Address: 2515 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00283641
Address
2515 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-09-04T14:37:51.000
Status
Closed
Created Date
2015-06-25T14:37:51.000
Update Date
2015-06-25T14:39:28.000
Closed Date
2015-06-25T14:39:28.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468383.7990925100
Y Coordinate
6949202.9322028900
Lat Long Location
2515 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1160789216
15-00275866
Service Request Number: 15-00275866 • Address: 2147 W AMHERST AVE, DALLAS, TX 75235 • City Council District: 2
Service Request Number
15-00275866
Address
2147 W AMHERST AVE, DALLAS, TX 75235
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-01T13:42:41.000
Status
Closed
Created Date
2015-06-22T13:42:41.000
Update Date
2015-06-24T15:01:14.000
Closed Date
2015-06-24T15:01:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2471319.0280396000
Y Coordinate
6991307.2476285800
Lat Long Location
2147 W AMHERST AVE, DALLAS, TX, 75235
Unique Key
1160294040
15-00139044
Service Request Number: 15-00139044 • Address: 732 N EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00139044
Address
732 N EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-27T16:03:47.000
Status
Closed
Created Date
2015-04-12T16:03:47.000
Update Date
2015-04-13T12:18:09.000
Closed Date
2015-04-13T12:18:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2487183.7731099000
Y Coordinate
6962313.7372393800
Lat Long Location
732 N EWING AVE, DALLAS, TX, 75203
Unique Key
1151602580
14-00466983
Service Request Number: 14-00466983 • Address: PRESTON RD & LUPTON DR, DALLAS, 75225, DALLAS, TX • City Council District: 13
Service Request Number
14-00466983
Address
PRESTON RD & LUPTON DR, DALLAS, 75225, DALLAS, TX
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-16T14:01:05.000
Status
Closed
Created Date
2014-11-15T14:01:05.000
Update Date
2014-11-15T14:05:14.000
Closed Date
2014-11-15T14:05:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2489103.6998994200
Y Coordinate
7006188.3738602800
Unique Key
1139482781
15-00051626
Service Request Number: 15-00051626 • Address: SIMPSON STUART RD & HIGHLAND HILLS DR, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
15-00051626
Address
SIMPSON STUART RD & HIGHLAND HILLS DR, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-02-20T10:24:29.000
Status
Closed
Created Date
2015-02-12T10:24:29.000
Update Date
2015-02-12T10:29:52.000
Closed Date
2015-02-12T10:29:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503952.0742355500
Y Coordinate
6932660.6813934400
Unique Key
1145975968
15-00051687
Service Request Number: 15-00051687 • Address: AMELIA ST & MAPLE SPRINGS BLVD, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
15-00051687
Address
AMELIA ST & MAPLE SPRINGS BLVD, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-27T10:57:03.000
Status
Closed
Created Date
2015-02-12T10:57:03.000
Update Date
2015-02-20T14:34:50.000
Closed Date
2015-02-17T09:41:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482127.3972401900
Y Coordinate
6983969.4155141000
Unique Key
1145979874
15-00051641
Service Request Number: 15-00051641 • Address: N CENTRAL SERV E & LEMMON AVE, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
15-00051641
Address
N CENTRAL SERV E & LEMMON AVE, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-02-19T10:36:19.000
Status
Closed
Created Date
2015-02-12T10:36:19.000
Update Date
2015-02-12T15:56:38.000
Closed Date
2015-02-12T15:56:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2493024.9151251500
Y Coordinate
6979482.5764410500
Unique Key
1145976988
15-00275870
Service Request Number: 15-00275870 • Address: 114 N CISCO ST, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00275870
Address
114 N CISCO ST, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-04T13:44:28.000
Status
Closed
Created Date
2015-06-22T13:44:28.000
Update Date
2015-07-02T15:11:28.000
Closed Date
2015-07-02T15:11:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501364.1327814700
Y Coordinate
6976067.9853016500
Lat Long Location
114 N CISCO ST, DALLAS, TX, 75226
Unique Key
1160294285
14-00440895
Service Request Number: 14-00440895 • Address: IRWINDELL BLVD & S BARNETT AVE, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
14-00440895
Address
IRWINDELL BLVD & S BARNETT AVE, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-03T12:12:42.000
Status
Closed
Created Date
2014-10-27T12:12:42.000
Update Date
2014-11-05T10:09:55.000
Closed Date
2014-11-05T10:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2469182.3038306000
Y Coordinate
6956131.1626333900
Unique Key
1137835598
15-00237250
Service Request Number: 15-00237250 • Address: 4507 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00237250
Address
4507 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-04T12:30:00.000
Status
Closed
Created Date
2015-06-03T12:30:00.000
Update Date
2016-05-09T10:34:52.000
Closed Date
2016-05-09T10:34:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493136.7059038400
Y Coordinate
6939552.2967646400
Lat Long Location
4507 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1157903704
15-00139202
Service Request Number: 15-00139202 • Address: 1422 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00139202
Address
1422 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-01T21:24:18.000
Status
Closed
Created Date
2015-04-12T21:24:18.000
Update Date
2015-10-02T08:23:01.000
Closed Date
2015-10-02T08:23:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2489799.4511828400
Y Coordinate
6942465.8034050800
Lat Long Location
1422 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1151613120
15-00262203
Service Request Number: 15-00262203 • Address: 2277 N PEAK ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00262203
Address
2277 N PEAK ST, DALLAS, TX 75204
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-20T11:02:09.000
Status
Closed
Created Date
2015-06-15T11:02:09.000
Update Date
2015-06-15T16:41:53.000
Closed Date
2015-06-15T16:41:47.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2494902.2766178000
Y Coordinate
6980107.5082108000
Lat Long Location
2277 N PEAK ST, DALLAS, TX, 75204
Unique Key
1159409741
15-00237196
Service Request Number: 15-00237196 • Address: 1406 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00237196
Address
1406 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-07-16T12:13:02.000
Status
Closed
Created Date
2015-06-03T12:13:02.000
Update Date
2015-06-12T10:08:16.000
Closed Date
2015-06-12T10:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490307.4943220500
Y Coordinate
6944610.1040237100
Lat Long Location
1406 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1157900524
15-00051849
Service Request Number: 15-00051849 • Address: JOHN WEST RD & LA PRADA DR, DALLAS, 75228, DALLAS, TX • City Council District: 7
Service Request Number
15-00051849
Address
JOHN WEST RD & LA PRADA DR, DALLAS, 75228, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-02-20T12:02:17.000
Status
Closed
Created Date
2015-02-12T12:02:17.000
Update Date
2015-02-13T08:23:52.000
Closed Date
2015-02-13T08:23:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2531281.6841931400
Y Coordinate
6981451.9911822900
Unique Key
1145989443
15-00010138
Service Request Number: 15-00010138 • Address: 3607 S R L THORNTON FWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00010138
Address
3607 S R L THORNTON FWY, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Commercial - SAN
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-01-16T14:53:20.000
Status
Closed
Created Date
2015-01-09T14:53:20.000
Update Date
2015-01-15T15:44:12.000
Closed Date
2015-01-15T15:44:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483869.4604485300
Y Coordinate
6942042.8015129100
Lat Long Location
3607 S R L THORNTON FWY, DALLAS, TX, 75224
Unique Key
1143332099
15-00102415
Service Request Number: 15-00102415 • Address: HILLDALE DR & STONE RIVER RD, DALLAS, 75231, DALLAS, TX • City Council District: 10
Service Request Number
15-00102415
Address
HILLDALE DR & STONE RIVER RD, DALLAS, 75231, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-06T14:10:26.000
Status
Closed
Created Date
2015-03-23T14:10:26.000
Update Date
2015-04-02T16:25:09.000
Closed Date
2015-04-02T16:25:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2510998.0496602500
Y Coordinate
7011105.3079999800
Unique Key
1149359221
14-00467073
Service Request Number: 14-00467073 • Address: S LANCASTER RD & E SANER AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00467073
Address
S LANCASTER RD & E SANER AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-10T15:08:47.000
Status
Closed
Created Date
2014-11-15T15:08:47.000
Update Date
2014-11-18T15:47:58.000
Closed Date
2014-11-18T15:47:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489986.0958926000
Y Coordinate
6946608.0630036100
Unique Key
1139488264
14-00440848
Service Request Number: 14-00440848 • Address: L B J FWY & TI ACCESS BRIDGE ACRD, DALLAS, 75243, DALLAS, TX • City Council District: 11
Service Request Number
14-00440848
Address
L B J FWY & TI ACCESS BRIDGE ACRD, DALLAS, 75243, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-03T11:44:16.000
Status
Closed
Created Date
2014-10-27T11:44:16.000
Update Date
2014-10-28T06:57:58.000
Closed Date
2014-10-28T06:57:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2503191.6511157300
Y Coordinate
7023306.4103318300
Unique Key
1137832299
14-00467114
Service Request Number: 14-00467114 • Address: CHURCHILL WAY & PRESTON RD, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
14-00467114
Address
CHURCHILL WAY & PRESTON RD, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-22T15:46:21.000
Status
Closed
Created Date
2014-11-15T15:46:21.000
Update Date
2014-11-17T18:48:38.000
Closed Date
2014-11-17T18:48:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489042.1931741800
Y Coordinate
7020730.6009849900
Unique Key
1139490818
15-00288168
Service Request Number: 15-00288168 • Address: 2622 MADERA ST, DALLAS, TX 75206 • City Council District: 2
Service Request Number
15-00288168
Address
2622 MADERA ST, DALLAS, TX 75206
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-11T08:49:35.000
Status
Closed
Created Date
2015-06-29T08:49:35.000
Update Date
2015-07-25T11:18:48.000
Closed Date
2015-07-25T11:18:48.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2496936.2540779800
Y Coordinate
6984638.0714573000
Lat Long Location
2622 MADERA ST, DALLAS, TX, 75206
Unique Key
1161078595
15-00245696
Service Request Number: 15-00245696 • Address: 11000 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 9
Service Request Number
15-00245696
Address
11000 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-08T09:34:24.000
Status
Closed
Created Date
2015-06-07T09:34:24.000
Update Date
2015-06-07T09:36:41.000
Closed Date
2015-06-07T09:36:41.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2523317.1951418800
Y Coordinate
7002077.0102652900
Lat Long Location
11000 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1158407499
15-00283670
Service Request Number: 15-00283670 • Address: 320 S JIM MILLER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00283670
Address
320 S JIM MILLER RD, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
A/C Inoperable Apts - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-07-07T14:44:01.000
Status
Closed
Created Date
2015-06-25T14:44:01.000
Update Date
2015-06-26T10:42:37.000
Closed Date
2015-06-26T10:42:36.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Urgent
Method Received Description
Phone
X Coordinate
2522108.9116678500
Y Coordinate
6945931.9865819000
Lat Long Location
320 S JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1160790766
15-00275881
Service Request Number: 15-00275881 • Address: 114 N CISCO ST, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00275881
Address
114 N CISCO ST, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-04T13:48:17.000
Status
Closed
Created Date
2015-06-22T13:48:17.000
Update Date
2015-07-02T15:13:24.000
Closed Date
2015-07-02T15:13:24.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501364.1327814700
Y Coordinate
6976067.9853016500
Lat Long Location
114 N CISCO ST, DALLAS, TX, 75226
Unique Key
1160294995
15-00281783
Service Request Number: 15-00281783 • Address: 598 N ZANG BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00281783
Address
598 N ZANG BLVD, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-29T17:03:04.000
Status
Closed
Created Date
2015-06-24T17:03:04.000
Update Date
2015-06-24T17:24:40.000
Closed Date
2015-06-24T17:24:36.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2483754.6470352800
Y Coordinate
6959688.7443124400
Lat Long Location
598 N ZANG BLVD, DALLAS, TX, 75208
Unique Key
1160676457
15-00139222
Service Request Number: 15-00139222 • Address: 1214 E 10TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00139222
Address
1214 E 10TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-26T22:32:41.000
Status
Closed
Created Date
2015-04-12T22:32:41.000
Update Date
2015-05-27T11:56:52.000
Closed Date
2015-05-27T11:56:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489191.4262471300
Y Coordinate
6959384.7853564400
Lat Long Location
1214 E 10TH ST, DALLAS, TX, 75203
Unique Key
1151614266
15-00237147
Service Request Number: 15-00237147 • Address: 4208 JOSHUA LN, DALLAS, TX • City Council District: 12
Service Request Number
15-00237147
Address
4208 JOSHUA LN, DALLAS, TX
City Council District
12
Department
Code Compliance District Group
Service Request Type
Animal - Prohibited Rooster - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-16T12:04:39.000
Status
Closed
Created Date
2015-06-03T12:04:39.000
Update Date
2015-06-03T15:31:10.000
Closed Date
2015-06-03T15:31:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2478000.7991308400
Y Coordinate
7050659.3632335000
Lat Long Location
4208 JOSHUA LN, DALLAS, TX
Unique Key
1157898587
15-00124451
Service Request Number: 15-00124451 • Address: 3522 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00124451
Address
3522 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-17T13:16:22.000
Status
Closed
Created Date
2015-04-03T13:16:22.000
Update Date
2015-04-08T06:45:35.000
Closed Date
2015-04-08T06:45:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486933.1965993900
Y Coordinate
6942326.1886456500
Lat Long Location
3522 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1150694336
14-00440864
Service Request Number: 14-00440864 • Address: CITYPLACE WEST BLVD & NOBLE AVE, DALLAS, 75204, DALLAS, TX 75204 • City Council District: 14
Service Request Number
14-00440864
Address
CITYPLACE WEST BLVD & NOBLE AVE, DALLAS, 75204, DALLAS, TX 75204
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-17T11:52:48.000
Status
Closed
Created Date
2014-10-27T11:52:48.000
Update Date
2015-11-11T15:02:43.000
Closed Date
2015-11-11T14:56:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2492052.8329661300
Y Coordinate
6980818.6631181700
Unique Key
1137833493
15-00102424
Service Request Number: 15-00102424 • Address: 12670 E NORTHWEST HWY, DALLAS, TX 75228 • City Council District: 9
Service Request Number
15-00102424
Address
12670 E NORTHWEST HWY, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-10T14:12:46.000
Status
Closed
Created Date
2015-03-23T14:12:46.000
Update Date
2015-08-31T16:22:33.000
Closed Date
2015-08-31T16:22:33.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2532385.6716999200
Y Coordinate
7002183.6772137200
Lat Long Location
12670 E NORTHWEST HWY, DALLAS, TX, 75228
Unique Key
1149359829
14-00440853
Service Request Number: 14-00440853 • Address: CARAVAN TRL & SINGING HILLS DR, DALLAS, 75241, DALLAS, TX • City Council District: 3
Service Request Number
14-00440853
Address
CARAVAN TRL & SINGING HILLS DR, DALLAS, 75241, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-03T11:45:33.000
Status
Closed
Created Date
2014-10-27T11:45:33.000
Update Date
2014-11-05T10:08:45.000
Closed Date
2014-11-05T10:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491238.4228679400
Y Coordinate
6933034.4275110900
Unique Key
1137832607
15-00283761
Service Request Number: 15-00283761 • Address: 210 N PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00283761
Address
210 N PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-10T15:07:42.000
Status
Closed
Created Date
2015-06-25T15:07:42.000
Update Date
2015-06-30T14:09:12.000
Closed Date
2015-06-30T14:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2532687.4509138900
Y Coordinate
6947907.7338201900
Lat Long Location
210 N PRAIRIE CREEK RD, DALLAS, TX, 75217
Unique Key
1160795837
15-00124482
Service Request Number: 15-00124482 • Address: 330 N PATTON AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00124482
Address
330 N PATTON AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-15T13:25:33.000
Status
Closed
Created Date
2015-04-03T13:25:33.000
Update Date
2015-04-21T08:01:42.000
Closed Date
2015-04-21T08:01:41.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484919.9279810800
Y Coordinate
6960099.9081396300
Lat Long Location
330 N PATTON AVE, DALLAS, TX, 75203
Unique Key
1150695928
15-00139088
Service Request Number: 15-00139088 • Address: 4060 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00139088
Address
4060 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-26T17:01:37.000
Status
Closed
Created Date
2015-04-12T17:01:37.000
Update Date
2015-06-17T11:19:14.000
Closed Date
2015-06-17T11:19:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473937.6800027300
Y Coordinate
6939068.3152510800
Lat Long Location
4060 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1151605115
14-00451507
Service Request Number: 14-00451507 • Address: BENTWOOD TRL & JEREME TRL, DALLAS, 75252, DALLAS, TX 75252 • City Council District: 12
Service Request Number
14-00451507
Address
BENTWOOD TRL & JEREME TRL, DALLAS, 75252, DALLAS, TX 75252
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-18T07:20:37.000
Status
Closed
Created Date
2014-11-04T07:20:37.000
Update Date
2014-11-05T08:03:10.000
Closed Date
2014-11-05T08:03:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489584.3263981400
Y Coordinate
7052313.7901704100
Unique Key
1138497257
15-00277141
Service Request Number: 15-00277141 • Address: 1900 N HASKELL AVE, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00277141
Address
1900 N HASKELL AVE, DALLAS, TX 75226
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Non Dispatch/Other - STS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-08T08:05:04.000
Status
Closed
Created Date
2015-06-23T08:05:04.000
Update Date
2015-06-23T14:28:24.000
Closed Date
2015-06-23T14:28:23.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2495270.4181854100
Y Coordinate
6978798.9508811200
Lat Long Location
1900 N HASKELL AVE, DALLAS, TX, 75226
Unique Key
1160378268
14-00467083
Service Request Number: 14-00467083 • Address: BRUTON RD & MCCUTCHEON LN, DALLAS, 75217, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00467083
Address
BRUTON RD & MCCUTCHEON LN, DALLAS, 75217, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-24T15:17:17.000
Status
Closed
Created Date
2014-11-15T15:17:17.000
Update Date
2014-11-15T20:21:56.000
Closed Date
2014-11-15T20:21:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2529805.0703524300
Y Coordinate
6960236.9552833100
Unique Key
1139488969
15-00023648
Service Request Number: 15-00023648 • Address: 3239 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00023648
Address
3239 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-22T14:53:39.000
Status
Closed
Created Date
2015-01-21T14:53:39.000
Update Date
2015-01-22T07:41:01.000
Closed Date
2015-01-22T07:41:00.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2486837.1339825600
Y Coordinate
6943704.1599992200
Lat Long Location
3239 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1144202053
15-00274309
Service Request Number: 15-00274309 • Address: 139 N MALCOLM X BLVD, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00274309
Address
139 N MALCOLM X BLVD, DALLAS, TX 75226
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-28T15:26:00.000
Status
Closed
Created Date
2015-06-21T15:26:00.000
Update Date
2015-06-23T14:28:24.000
Closed Date
2015-06-23T14:28:24.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2496334.5146610800
Y Coordinate
6972640.6348561500
Lat Long Location
139 N MALCOLM X BLVD, DALLAS, TX, 75226
Unique Key
1160190940
15-00214780
Service Request Number: 15-00214780 • Address: 6377 W RED BIRD LN, DALLAS, TX 75236 • City Council District: 3
Service Request Number
15-00214780
Address
6377 W RED BIRD LN, DALLAS, TX 75236
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-06-12T14:11:08.000
Status
Closed
Created Date
2015-05-22T14:11:08.000
Update Date
2015-05-29T11:38:05.000
Closed Date
2015-05-29T11:38:04.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2451793.5089512600
Y Coordinate
6932686.1480133600
Lat Long Location
6377 W RED BIRD LN, DALLAS, TX, 75236
Unique Key
1156464527
15-00102383
Service Request Number: 15-00102383 • Address: E UNIVERSITY BLVD & MATILDA ST, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
15-00102383
Address
E UNIVERSITY BLVD & MATILDA ST, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-15T14:00:29.000
Status
Closed
Created Date
2015-03-23T14:00:29.000
Update Date
2015-04-09T14:44:54.000
Closed Date
2015-04-09T14:42:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2500460.4307683000
Y Coordinate
6994949.2066957900
Unique Key
1149357252
14-00467138
Service Request Number: 14-00467138 • Address: KNIGHT ST & RAWLINS ST, DALLAS, 75219, DALLAS, TX • City Council District: 14
Service Request Number
14-00467138
Address
KNIGHT ST & RAWLINS ST, DALLAS, 75219, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-17T16:05:26.000
Status
Closed
Created Date
2014-11-15T16:05:26.000
Update Date
2014-12-03T09:47:18.000
Closed Date
2014-12-03T09:47:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487630.1658137800
Y Coordinate
6983232.9708821500
Unique Key
1139492135
15-00124581
Service Request Number: 15-00124581 • Address: 413 N PATTON AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00124581
Address
413 N PATTON AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-05-15T13:51:29.000
Status
Closed
Created Date
2015-04-03T13:51:29.000
Update Date
2015-04-20T16:37:52.000
Closed Date
2015-04-20T16:37:51.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484873.7199581800
Y Coordinate
6960552.5038531900
Lat Long Location
413 N PATTON AVE, DALLAS, TX, 75203
Unique Key
1150700819
15-00088955
Service Request Number: 15-00088955 • Address: MILITARY PKWY & N JIM MILLER RD, DALLAS, 75227, DALLAS, TX • City Council District: 5
Service Request Number
15-00088955
Address
MILITARY PKWY & N JIM MILLER RD, DALLAS, 75227, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-25T09:09:53.000
Status
Closed
Created Date
2015-03-14T09:09:53.000
Update Date
2015-03-17T08:23:57.000
Closed Date
2015-03-17T08:23:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521660.8479873300
Y Coordinate
6968767.7404075300
Unique Key
1148504135
14-00467142
Service Request Number: 14-00467142 • Address: S WESTMORELAND RD & GROVEVIEW DR, DALLAS, 75233, DALLAS, TX • City Council District: 3
Service Request Number
14-00467142
Address
S WESTMORELAND RD & GROVEVIEW DR, DALLAS, 75233, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-11-24T16:14:11.000
Status
Closed
Created Date
2014-11-15T16:14:11.000
Update Date
2014-11-15T16:15:41.000
Closed Date
2014-11-15T16:15:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468555.0353340100
Y Coordinate
6944496.4064841200
Unique Key
1139492415
15-00010129
Service Request Number: 15-00010129 • Address: 400 S JIM MILLER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00010129
Address
400 S JIM MILLER RD, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-26T14:51:12.000
Status
Closed
Created Date
2015-01-09T14:51:12.000
Update Date
2015-01-09T14:54:31.000
Closed Date
2015-01-09T14:54:31.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2522112.1288553900
Y Coordinate
6945684.7987529500
Lat Long Location
400 S JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1143331638