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311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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15-00266946
Service Request Number: 15-00266946 • Address: 2373 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00266946
Address
2373 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-23T09:48:29.000
Status
Closed
Created Date
2015-06-17T09:48:29.000
Update Date
2015-07-12T16:31:41.000
Closed Date
2015-07-12T16:31:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2473764.5528664800
Y Coordinate
6958935.0929684300
Lat Long Location
2373 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1159714019
15-00214681
Service Request Number: 15-00214681 • Address: 2917 S LLEWELLYN AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00214681
Address
2917 S LLEWELLYN AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-04T13:44:09.000
Status
Closed
Created Date
2015-05-22T13:44:09.000
Update Date
2015-07-13T13:04:21.000
Closed Date
2015-07-13T13:04:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481752.3909141500
Y Coordinate
6945699.7836894800
Lat Long Location
2917 S LLEWELLYN AVE, DALLAS, TX, 75224
Unique Key
1156457176
15-00253773
Service Request Number: 15-00253773 • Address: 2900 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00253773
Address
2900 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-11T10:29:49.000
Status
Closed
Created Date
2015-06-10T10:29:49.000
Update Date
2015-06-10T15:44:25.000
Closed Date
2015-06-10T15:37:00.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Priority
Method Received Description
311 Dispatch Operators
X Coordinate
2486893.5206685300
Y Coordinate
6945883.3311718100
Lat Long Location
2900 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1158863147
15-00139155
Service Request Number: 15-00139155 • Address: 13739 N CENTRAL EXPY, DALLAS, TX 75243 • City Council District: 11
Service Request Number
15-00139155
Address
13739 N CENTRAL EXPY, DALLAS, TX 75243
City Council District
11
Department
Police Department
Service Request Type
Handicap Parking - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-22T19:17:08.000
Status
Closed
Created Date
2015-04-12T19:17:08.000
Update Date
2015-04-14T11:39:01.000
Closed Date
2015-04-14T11:39:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2504754.5636316300
Y Coordinate
7027666.1730548400
Lat Long Location
13739 N CENTRAL EXPY, DALLAS, TX, 75243
Unique Key
1151609607
15-00275895
Service Request Number: 15-00275895 • Address: 4135 VALLEY RIDGE RD, DALLAS, TX • City Council District: 6
Service Request Number
15-00275895
Address
4135 VALLEY RIDGE RD, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-04T13:56:41.000
Status
Duplicate (closed)
Created Date
2015-06-22T13:56:41.000
Update Date
2015-07-29T17:50:29.000
Closed Date
2015-07-29T17:50:29.000
Priority
Standard
Method Received Description
Web
X Coordinate
2477719.8580801000
Y Coordinate
7006060.9180407900
Lat Long Location
4135 VALLEY RIDGE RD, DALLAS, TX
Unique Key
1160295964
15-00262148
Service Request Number: 15-00262148 • Address: 885 S HASKELL AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00262148
Address
885 S HASKELL AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-28T10:46:05.000
Status
Closed
Created Date
2015-06-15T10:46:05.000
Update Date
2015-06-15T13:37:10.000
Closed Date
2015-06-15T13:37:09.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2501504.9506105100
Y Coordinate
6972611.7390730200
Lat Long Location
885 S HASKELL AVE, DALLAS, TX, 75223
Unique Key
1159406243
15-00267030
Service Request Number: 15-00267030 • Address: 5410 W DAVIS ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00267030
Address
5410 W DAVIS ST, DALLAS, TX 75211
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-22T10:07:20.000
Status
Closed
Created Date
2015-06-17T10:07:20.000
Update Date
2015-06-17T13:43:11.000
Closed Date
2015-06-17T13:43:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2456007.6072985500
Y Coordinate
6959302.0655273600
Lat Long Location
5410 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1159718839
15-00139134
Service Request Number: 15-00139134 • Address: 5221 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00139134
Address
5221 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-26T18:23:50.000
Status
Closed
Created Date
2015-04-12T18:23:50.000
Update Date
2015-04-20T14:52:12.000
Closed Date
2015-04-15T14:52:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2506889.2138830700
Y Coordinate
6961100.5380130900
Lat Long Location
5221 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1151608335
15-00283651
Service Request Number: 15-00283651 • Address: 2502 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00283651
Address
2502 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-09-04T14:40:05.000
Status
Closed
Created Date
2015-06-25T14:40:05.000
Update Date
2015-06-25T14:42:42.000
Closed Date
2015-06-25T14:42:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468467.3473263100
Y Coordinate
6949243.0559053300
Lat Long Location
2502 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1160789648
15-00139349
Service Request Number: 15-00139349 • Address: 910 S BISHOP AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00139349
Address
910 S BISHOP AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-22T08:05:00.000
Status
Closed
Created Date
2015-04-13T08:05:00.000
Update Date
2015-04-20T08:53:35.000
Closed Date
2015-04-14T13:31:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482270.3556991700
Y Coordinate
6955292.8751639500
Lat Long Location
910 S BISHOP AVE, DALLAS, TX, 75208
Unique Key
1151623224
14-00451457
Service Request Number: 14-00451457 • Address: BERNAL DR & TUMALO TRL, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
14-00451457
Address
BERNAL DR & TUMALO TRL, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-11-17T22:39:36.000
Status
Closed
Created Date
2014-11-03T22:39:36.000
Update Date
2014-11-04T10:18:58.000
Closed Date
2014-11-04T10:18:56.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2458592.3645848500
Y Coordinate
6970333.5455207600
Unique Key
1138493511
14-00467167
Service Request Number: 14-00467167 • Address: E 10TH ST & S DENVER ST, DALLAS, 75203, DALLAS, TX • City Council District: 1
Service Request Number
14-00467167
Address
E 10TH ST & S DENVER ST, DALLAS, 75203, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-24T17:21:35.000
Status
Closed
Created Date
2014-11-15T17:21:35.000
Update Date
2014-11-16T18:11:26.000
Closed Date
2014-11-16T18:00:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2485752.8003554600
Y Coordinate
6959150.2183295600
Unique Key
1139494023
15-00221722
Service Request Number: 15-00221722 • Address: 2615 W BROOKLYN AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00221722
Address
2615 W BROOKLYN AVE, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-05T09:51:21.000
Status
Closed
Created Date
2015-05-27T09:51:21.000
Update Date
2015-05-29T13:25:59.000
Closed Date
2015-05-29T13:25:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2472231.0489258000
Y Coordinate
6955810.9156782600
Lat Long Location
2615 W BROOKLYN AVE, DALLAS, TX, 75211
Unique Key
1156919857
15-00275783
Service Request Number: 15-00275783 • Address: 622 N ROSEMONT AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00275783
Address
622 N ROSEMONT AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-01T13:08:36.000
Status
Closed
Created Date
2015-06-22T13:08:36.000
Update Date
2015-06-24T10:02:40.000
Closed Date
2015-06-24T10:02:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476499.4197736100
Y Coordinate
6959739.3781145100
Lat Long Location
622 N ROSEMONT AVE, DALLAS, TX, 75208
Unique Key
1160288684
15-00245700
Service Request Number: 15-00245700 • Address: 2006 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00245700
Address
2006 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-08T09:38:15.000
Status
Closed
Created Date
2015-06-07T09:38:15.000
Update Date
2015-06-07T11:33:34.000
Closed Date
2015-06-07T10:07:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487954.5585387800
Y Coordinate
6950402.3604515700
Lat Long Location
2006 S EWING AVE, DALLAS, TX, 75216
Unique Key
1158407710
15-00051772
Service Request Number: 15-00051772 • Address: S CRAWFORD ST & E JEFFERSON BLVD, DALLAS, 75203, DALLAS, TX • City Council District: 1
Service Request Number
15-00051772
Address
S CRAWFORD ST & E JEFFERSON BLVD, DALLAS, 75203, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-02-20T11:28:08.000
Status
Closed
Created Date
2015-02-12T11:28:08.000
Update Date
2015-02-12T11:29:40.000
Closed Date
2015-02-12T11:29:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485242.2721549000
Y Coordinate
6958238.8646289300
Unique Key
1145984784
15-00073877
Service Request Number: 15-00073877 • Address: 207 W LOUISIANA AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00073877
Address
207 W LOUISIANA AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-12T15:05:27.000
Status
Closed
Created Date
2015-03-03T15:05:27.000
Update Date
2015-03-05T15:02:00.000
Closed Date
2015-03-05T15:02:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2483627.9707392700
Y Coordinate
6950204.3670981600
Lat Long Location
207 W LOUISIANA AVE, DALLAS, TX, 75224
Unique Key
1147380648
15-00000060
Service Request Number: 15-00000060 • Address: W LAWTHER DR & WILLIAMSON RD, DALLAS, 75214, DALLAS, TX • City Council District: 9
Service Request Number
15-00000060
Address
W LAWTHER DR & WILLIAMSON RD, DALLAS, 75214, DALLAS, TX
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-02T12:07:27.000
Status
Closed
Created Date
2015-01-01T12:07:27.000
Update Date
2015-01-01T12:34:09.000
Closed Date
2015-01-01T12:34:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2511432.8972950200
Y Coordinate
6988468.0099780300
Unique Key
1142703289
15-00010140
Service Request Number: 15-00010140 • Address: 400 S JIM MILLER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00010140
Address
400 S JIM MILLER RD, DALLAS, TX 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-14T14:53:58.000
Status
Closed
Created Date
2015-01-09T14:53:58.000
Update Date
2015-01-15T08:34:29.000
Closed Date
2015-01-15T08:34:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2522112.1292673700
Y Coordinate
6945684.7989574600
Lat Long Location
400 S JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1143332217
15-00214734
Service Request Number: 15-00214734 • Address: 617 W CAMP WISDOM RD, DALLAS, TX 75232 • City Council District: 3
Service Request Number
15-00214734
Address
617 W CAMP WISDOM RD, DALLAS, TX 75232
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-30T13:56:59.000
Status
Closed
Created Date
2015-05-22T13:56:59.000
Update Date
2015-05-27T06:45:20.000
Closed Date
2015-05-27T06:45:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2482035.5431258200
Y Coordinate
6927982.5673564800
Lat Long Location
617 W CAMP WISDOM RD, DALLAS, TX, 75232
Unique Key
1156460964
15-00124597
Service Request Number: 15-00124597 • Address: 10530 FOREST LN, DALLAS, TX 75243 • City Council District: 10
Service Request Number
15-00124597
Address
10530 FOREST LN, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Oversized Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-06-03T13:53:36.000
Status
Closed
Created Date
2015-04-03T13:53:36.000
Update Date
2015-04-20T08:37:07.000
Closed Date
2015-04-20T08:37:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2519757.5829215400
Y Coordinate
7018326.3111980600
Lat Long Location
10530 FOREST LN, DALLAS, TX, 75243
Unique Key
1150701431
15-00214803
Service Request Number: 15-00214803 • Address: 3025 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00214803
Address
3025 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-07T14:17:07.000
Status
Closed
Created Date
2015-05-22T14:17:07.000
Update Date
2015-05-22T14:23:00.000
Closed Date
2015-05-22T14:22:59.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490164.6758313200
Y Coordinate
6945738.4148511900
Lat Long Location
3025 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1156465989
14-00451440
Service Request Number: 14-00451440 • Address: S PEARL EXPY & CADIZ ST, DALLAS, 75201, DALLAS, TX • City Council District: 2
Service Request Number
14-00451440
Address
S PEARL EXPY & CADIZ ST, DALLAS, 75201, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-03T21:37:09.000
Status
Closed
Created Date
2014-11-03T21:37:09.000
Update Date
2014-12-03T15:58:15.000
Closed Date
2014-12-03T15:56:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493883.5171331500
Y Coordinate
6970574.0025873100
Unique Key
1138492375
15-00051755
Service Request Number: 15-00051755 • Address: BROCKBANK DR & SILVERTON DR, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
15-00051755
Address
BROCKBANK DR & SILVERTON DR, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-24T11:24:11.000
Status
Closed
Created Date
2015-02-12T11:24:11.000
Update Date
2015-02-27T14:28:03.000
Closed Date
2015-02-27T14:28:02.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2465633.9196516200
Y Coordinate
7014039.4525538900
Unique Key
1145983775
15-00281709
Service Request Number: 15-00281709 • Address: 1214 N SELVA DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00281709
Address
1214 N SELVA DR, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-08-27T16:41:07.000
Status
Closed
Created Date
2015-06-24T16:41:07.000
Update Date
2015-07-01T16:25:23.000
Closed Date
2015-07-01T16:25:23.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2522371.2558557700
Y Coordinate
6992387.4869836700
Lat Long Location
1214 N SELVA DR, DALLAS, TX, 75218
Unique Key
1160671695
15-00214842
Service Request Number: 15-00214842 • Address: 4507 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00214842
Address
4507 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-22T14:27:09.000
Status
Closed
Created Date
2015-05-22T14:27:09.000
Update Date
2015-06-22T10:58:07.000
Closed Date
2015-06-22T10:58:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493136.7046182600
Y Coordinate
6939552.2962105300
Lat Long Location
4507 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1156468639
15-00088855
Service Request Number: 15-00088855 • Address: W KIEST BLVD & S BECKLEY AVE, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
15-00088855
Address
W KIEST BLVD & S BECKLEY AVE, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-24T22:47:27.000
Status
Closed
Created Date
2015-03-13T22:47:27.000
Update Date
2015-03-16T09:49:16.000
Closed Date
2015-03-16T09:49:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2484299.8356304700
Y Coordinate
6943847.2189042200
Unique Key
1148497568
15-00262049
Service Request Number: 15-00262049 • Address: 3405 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00262049
Address
3405 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-18T10:17:24.000
Status
Closed
Created Date
2015-06-15T10:17:24.000
Update Date
2015-07-03T10:50:20.000
Closed Date
2015-07-03T10:50:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2468025.5382849700
Y Coordinate
6948916.2702085400
Lat Long Location
3405 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1159399725
15-00153577
Service Request Number: 15-00153577 • Address: 2419 S LLEWELLYN AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00153577
Address
2419 S LLEWELLYN AVE, DALLAS, TX 75224
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-26T19:26:51.000
Status
Closed
Created Date
2015-04-20T19:26:51.000
Update Date
2015-05-14T07:39:44.000
Closed Date
2015-05-14T07:39:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2481854.7917549600
Y Coordinate
6948374.9558626500
Lat Long Location
2419 S LLEWELLYN AVE, DALLAS, TX, 75224
Unique Key
1152520217
15-00267075
Service Request Number: 15-00267075 • Address: 5349 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00267075
Address
5349 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-24T10:14:11.000
Status
Closed
Created Date
2015-06-17T10:14:11.000
Update Date
2015-06-27T15:16:30.000
Closed Date
2015-06-27T15:16:30.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484348.8437805900
Y Coordinate
6994491.0134447800
Lat Long Location
5349 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1159720839
15-00139070
Service Request Number: 15-00139070 • Address: 3321 S VERNON AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00139070
Address
3321 S VERNON AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-15T16:41:55.000
Status
Closed
Created Date
2015-04-12T16:41:55.000
Update Date
2015-04-12T18:18:21.000
Closed Date
2015-04-12T18:18:21.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480322.7525307900
Y Coordinate
6942927.3842515500
Lat Long Location
3321 S VERNON AVE, DALLAS, TX, 75224
Unique Key
1151604062
15-00275877
Service Request Number: 15-00275877 • Address: 114 N CISCO ST, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00275877
Address
114 N CISCO ST, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-04T13:46:26.000
Status
Closed
Created Date
2015-06-22T13:46:26.000
Update Date
2015-06-22T13:47:44.000
Closed Date
2015-06-22T13:47:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501364.1327814700
Y Coordinate
6976067.9853016500
Lat Long Location
114 N CISCO ST, DALLAS, TX, 75226
Unique Key
1160294680
15-00051750
Service Request Number: 15-00051750 • Address: S LANCASTER RD & PLAZA BLVD, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
15-00051750
Address
S LANCASTER RD & PLAZA BLVD, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-13T11:22:51.000
Status
Closed
Created Date
2015-02-12T11:22:51.000
Update Date
2015-02-12T14:35:23.000
Closed Date
2015-02-12T14:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2497008.0082048200
Y Coordinate
6925035.9141051100
Unique Key
1145983389
15-00262103
Service Request Number: 15-00262103 • Address: 2116 S VERNON AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00262103
Address
2116 S VERNON AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-28T10:36:10.000
Status
Closed
Created Date
2015-06-15T10:36:10.000
Update Date
2015-07-08T12:36:43.000
Closed Date
2015-07-08T12:36:42.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2479982.5265342500
Y Coordinate
6950774.4449688900
Lat Long Location
2116 S VERNON AVE, DALLAS, TX, 75224
Unique Key
1159403344
15-00283615
Service Request Number: 15-00283615 • Address: 6530 S LANCASTER RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00283615
Address
6530 S LANCASTER RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-07T14:29:54.000
Status
Closed
Created Date
2015-06-25T14:29:54.000
Update Date
2015-08-14T11:46:24.000
Closed Date
2015-08-14T11:46:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2496630.7962832800
Y Coordinate
6929633.6897024800
Lat Long Location
6530 S LANCASTER RD, DALLAS, TX, 75241
Unique Key
1160787734
14-00491082
Service Request Number: 14-00491082 • Address: 3300 N MASTERS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00491082
Address
3300 N MASTERS DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-15T15:01:05.000
Status
Closed
Created Date
2014-12-08T15:01:05.000
Update Date
2014-12-09T10:50:31.000
Closed Date
2014-12-05T15:04:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537749.2806732000
Y Coordinate
6966329.5882453300
Lat Long Location
3300 N MASTERS DR, DALLAS, TX, 75227
Unique Key
1141042467
14-00491088
Service Request Number: 14-00491088 • Address: 642 VIA ESTRELLA, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00491088
Address
642 VIA ESTRELLA, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-17T15:03:19.000
Status
Closed
Created Date
2014-12-08T15:03:19.000
Update Date
2014-12-09T15:42:10.000
Closed Date
2014-12-09T15:42:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2462139.4496281200
Y Coordinate
6955815.7929325700
Lat Long Location
642 VIA, DALLAS, TX, 75211
Unique Key
1141042846
15-00139191
Service Request Number: 15-00139191 • Address: 297 S POLK ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00139191
Address
297 S POLK ST, DALLAS, TX 75208
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-27T21:05:38.000
Status
Closed
Created Date
2015-04-12T21:05:38.000
Update Date
2015-04-13T13:47:17.000
Closed Date
2015-04-13T13:47:16.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2479012.6277908300
Y Coordinate
6957373.2204053400
Lat Long Location
297 S POLK ST, DALLAS, TX, 75208
Unique Key
1151612470
15-00266984
Service Request Number: 15-00266984 • Address: 1300 E RED BIRD LN, DALLAS, TX 75241 • City Council District: 3
Service Request Number
15-00266984
Address
1300 E RED BIRD LN, DALLAS, TX 75241
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-07-08T09:57:14.000
Status
Closed
Created Date
2015-06-17T09:57:14.000
Update Date
2015-06-30T15:10:25.000
Closed Date
2015-06-30T15:10:24.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490445.3905537000
Y Coordinate
6932658.4794457300
Lat Long Location
1300 E RED BIRD LN, DALLAS, TX, 75241
Unique Key
1159716225
15-00051817
Service Request Number: 15-00051817 • Address: CONTINENTAL AVE & N RIVERFRONT BLVD, DALLAS, 75207, DALLAS, TX • City Council District: 6
Service Request Number
15-00051817
Address
CONTINENTAL AVE & N RIVERFRONT BLVD, DALLAS, 75207, DALLAS, TX
City Council District
6
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-27T11:50:06.000
Status
Closed
Created Date
2015-02-12T11:50:06.000
Update Date
2015-03-02T17:36:23.000
Closed Date
2015-03-02T17:36:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2486069.4734420800
Y Coordinate
6972197.5881863200
Unique Key
1145987616
15-00281796
Service Request Number: 15-00281796 • Address: 1402 S ZANG BLVD, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00281796
Address
1402 S ZANG BLVD, DALLAS, TX 75224
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-29T17:08:14.000
Status
Closed
Created Date
2015-06-24T17:08:14.000
Update Date
2015-06-24T17:32:55.000
Closed Date
2015-06-24T17:32:50.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2482940.1072537000
Y Coordinate
6952805.2476625200
Lat Long Location
1402 S ZANG BLVD, DALLAS, TX, 75224
Unique Key
1160677238
14-00467090
Service Request Number: 14-00467090 • Address: RICARDO DR & LOLITA DR, DALLAS, 75227, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00467090
Address
RICARDO DR & LOLITA DR, DALLAS, 75227, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-24T15:21:02.000
Status
Closed
Created Date
2014-11-15T15:21:02.000
Update Date
2014-11-15T20:42:19.000
Closed Date
2014-11-15T20:42:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2527926.2007554100
Y Coordinate
6963391.8174496200
Unique Key
1139489394
14-00451489
Service Request Number: 14-00451489 • Address: TENISON MEMORIAL RD & LINDSLEY AVE, DALLAS, 75223, DALLAS, TX 75223 • City Council District: 14
Service Request Number
14-00451489
Address
TENISON MEMORIAL RD & LINDSLEY AVE, DALLAS, 75223, DALLAS, TX 75223
City Council District
14
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-01-12T06:43:01.000
Status
Closed
Created Date
2014-11-04T06:43:01.000
Update Date
2014-11-04T11:43:48.000
Closed Date
2014-11-04T11:43:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2509583.0043794400
Y Coordinate
6981268.5474643600
Unique Key
1138495831
15-00288139
Service Request Number: 15-00288139 • Address: 200 N LONGACRE LN, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00288139
Address
200 N LONGACRE LN, DALLAS, TX 75217
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-21T08:42:25.000
Status
Closed
Created Date
2015-06-29T08:42:25.000
Update Date
2015-08-18T15:58:25.000
Closed Date
2015-08-18T15:58:24.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2519419.7317409500
Y Coordinate
6947561.5966165900
Lat Long Location
200 N LONGACRE LN, DALLAS, TX, 75217
Unique Key
1161076654
15-00275948
Service Request Number: 15-00275948 • Address: 710 S AKARD ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00275948
Address
710 S AKARD ST, DALLAS, TX 75201
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-28T14:14:27.000
Status
Duplicate (closed)
Created Date
2015-06-22T14:14:27.000
Update Date
2015-08-06T11:05:15.000
Closed Date
2015-08-06T11:05:15.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491649.3006667700
Y Coordinate
6969328.4809519500
Lat Long Location
710 S AKARD ST, DALLAS, TX, 75201
Unique Key
1160299281
15-00214720
Service Request Number: 15-00214720 • Address: 6859 S HAMPTON RD, DALLAS, TX 75232 • City Council District: 3
Service Request Number
15-00214720
Address
6859 S HAMPTON RD, DALLAS, TX 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-28T13:53:36.000
Status
Closed
Created Date
2015-05-22T13:53:36.000
Update Date
2015-05-25T08:59:40.000
Closed Date
2015-05-25T08:59:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474001.4578543400
Y Coordinate
6928804.6115662000
Lat Long Location
6859 S HAMPTON RD, DALLAS, TX, 75232
Unique Key
1156459907
15-00283644
Service Request Number: 15-00283644 • Address: 320 S JIM MILLER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00283644
Address
320 S JIM MILLER RD, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-12-16T14:38:36.000
Status
Closed
Created Date
2015-06-25T14:38:36.000
Update Date
2015-06-26T10:39:33.000
Closed Date
2015-06-26T10:39:32.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2522108.9116678500
Y Coordinate
6945931.9865819000
Lat Long Location
320 S JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1160789354
14-00491139
Service Request Number: 14-00491139 • Address: ALPHA RD & DALLAS PKWY, DALLAS, 75240, DALLAS, TX • City Council District: 11
Service Request Number
14-00491139
Address
ALPHA RD & DALLAS PKWY, DALLAS, 75240, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-12-15T15:27:06.000
Status
Closed
Created Date
2014-12-08T15:27:06.000
Update Date
2014-12-09T14:13:50.000
Closed Date
2014-12-09T14:13:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2483370.4535904500
Y Coordinate
7026427.0601846100
Unique Key
1141046575
14-00467093
Service Request Number: 14-00467093 • Address: LOLITA DR & RICARDO DR, DALLAS, 75227, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00467093
Address
LOLITA DR & RICARDO DR, DALLAS, 75227, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-24T15:22:33.000
Status
Closed
Created Date
2014-11-15T15:22:33.000
Update Date
2014-11-15T20:38:43.000
Closed Date
2014-11-15T20:38:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2527926.2007554100
Y Coordinate
6963391.8174496200
Unique Key
1139489587
15-00275924
Service Request Number: 15-00275924 • Address: 1700 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00275924
Address
1700 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Trinity Watershed Management
Service Request Type
Chemical Spill Routine - TWM
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-07T14:07:38.000
Status
Closed
Created Date
2015-06-22T14:07:38.000
Update Date
2015-06-23T16:02:00.000
Closed Date
2015-06-23T15:56:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489567.7931279900
Y Coordinate
6951648.0765447500
Lat Long Location
1700 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1160297808
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