311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

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15-00023627
Service Request Number: 15-00023627 • Address: 2225 W LEDBETTER DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00023627
Address
2225 W LEDBETTER DR, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-03-05T14:45:45.000
Status
Closed
Created Date
2015-01-21T14:45:45.000
Update Date
2015-02-13T15:44:56.000
Closed Date
2015-02-13T15:44:55.000
Outcome
Resolved - Through Citizen Action
Priority
MCC Standard
Method Received Description
E-Mail
X Coordinate
2474524.0251892000
Y Coordinate
6938417.1846423000
Lat Long Location
2225 W LEDBETTER DR, DALLAS, TX, 75224
Unique Key
1144200947
15-00290203
Service Request Number: 15-00290203 • Address: 2743 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00290203
Address
2743 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-07-14T17:32:41.000
Status
Closed
Created Date
2015-06-29T17:32:41.000
Update Date
2015-07-01T13:24:26.000
Closed Date
2015-07-01T13:24:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2471333.8776360900
Y Coordinate
6958667.2254023000
Lat Long Location
2743 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1161200445
15-00097932
Service Request Number: 15-00097932 • Address: 641 W PENTAGON PKWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00097932
Address
641 W PENTAGON PKWY, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-30T17:03:15.000
Status
Closed
Created Date
2015-03-19T17:03:15.000
Update Date
2015-03-24T12:58:37.000
Closed Date
2015-03-24T12:58:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481298.1939231600
Y Coordinate
6939706.9306635700
Lat Long Location
641 W PENTAGON PKWY, DALLAS, TX, 75224
Unique Key
1149076239
14-00476882
Service Request Number: 14-00476882 • Address: INWOOD RD & WILLOW LN, DALLAS, 75244, DALLAS, TX • City Council District: 13
Service Request Number
14-00476882
Address
INWOOD RD & WILLOW LN, DALLAS, 75244, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-24T07:53:20.000
Status
Closed
Created Date
2014-11-24T07:53:20.000
Update Date
2015-01-20T16:25:28.000
Closed Date
2015-01-20T16:25:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484511.3640312500
Y Coordinate
7019666.7718728600
Unique Key
1140104297
15-00288154
Service Request Number: 15-00288154 • Address: 5323 BELMONT AVE, DALLAS, TX • City Council District: 2
Service Request Number
15-00288154
Address
5323 BELMONT AVE, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-11T08:47:01.000
Status
Duplicate (closed)
Created Date
2015-06-29T08:47:01.000
Update Date
2016-07-12T14:48:31.000
Closed Date
2016-07-12T14:48:31.000
Priority
Standard
Method Received Description
Web
X Coordinate
2497328.1733917700
Y Coordinate
6984390.9269361900
Lat Long Location
5323 BELMONT AVE, DALLAS, TX
Unique Key
1161077809
15-00276991
Service Request Number: 15-00276991 • Address: 5107 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00276991
Address
5107 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-29T06:43:31.000
Status
Closed
Created Date
2015-06-23T06:43:31.000
Update Date
2015-07-20T15:21:28.000
Closed Date
2015-07-20T15:21:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2506384.7650445500
Y Coordinate
6961610.6408812500
Lat Long Location
5107 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1160368060
14-00466967
Service Request Number: 14-00466967 • Address: WILTON AVE & S HAMPTON RD, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
14-00466967
Address
WILTON AVE & S HAMPTON RD, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-11-24T13:54:53.000
Status
Closed
Created Date
2014-11-15T13:54:53.000
Update Date
2014-11-20T15:17:10.000
Closed Date
2014-11-20T15:17:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473682.9609008200
Y Coordinate
6952200.0214166800
Unique Key
1139481870
15-00276894
Service Request Number: 15-00276894 • Address: 4100 W LAWTHER DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00276894
Address
4100 W LAWTHER DR, DALLAS, TX 75214
City Council District
9
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-05T00:36:35.000
Status
Closed
Created Date
2015-06-23T00:36:35.000
Update Date
2015-07-01T15:52:40.000
Closed Date
2015-06-24T09:16:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Police/Fire Dispatch
X Coordinate
2513737.2672333900
Y Coordinate
6991670.3998586800
Lat Long Location
4100 W LAWTHER DR, DALLAS, TX, 75214
Unique Key
1160361750
15-00115048
Service Request Number: 15-00115048 • Address: LAKELAND DR & FERGUSON RD, DALLAS, 75228, DALLAS, TX • City Council District: 7
Service Request Number
15-00115048
Address
LAKELAND DR & FERGUSON RD, DALLAS, 75228, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-03T08:34:27.000
Status
Closed
Created Date
2015-03-31T08:34:27.000
Update Date
2015-03-31T09:21:56.000
Closed Date
2015-03-31T09:21:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2521056.2657057800
Y Coordinate
6983076.6035675400
Unique Key
1150158042
15-00088919
Service Request Number: 15-00088919 • Address: N STEMMONS FWY & MARKET CENTER BLVD, DALLAS, 75207, DALLAS, TX • City Council District: 6
Service Request Number
15-00088919
Address
N STEMMONS FWY & MARKET CENTER BLVD, DALLAS, 75207, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-23T07:49:25.000
Status
Closed
Created Date
2015-03-14T07:49:25.000
Update Date
2015-03-14T07:54:54.000
Closed Date
2015-03-14T07:54:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482441.9563750500
Y Coordinate
6978662.8247239600
Unique Key
1148501822
15-00277032
Service Request Number: 15-00277032 • Address: 2600 CECILLE ST, DALLAS, TX • City Council District: 14
Service Request Number
15-00277032
Address
2600 CECILLE ST, DALLAS, TX
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-30T07:11:18.000
Status
Closed
Created Date
2015-06-23T07:11:18.000
Update Date
2015-06-30T12:21:56.000
Closed Date
2015-06-30T12:21:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2503390.8249715000
Y Coordinate
6986082.6919840700
Lat Long Location
2600 CECILLE ST, DALLAS, TX
Unique Key
1160370659
15-00064360
Service Request Number: 15-00064360 • Address: N BUCKNER BLVD & E MOCKINGBIRD LN, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
15-00064360
Address
N BUCKNER BLVD & E MOCKINGBIRD LN, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-09T00:23:41.000
Status
Closed
Created Date
2015-02-23T00:23:41.000
Update Date
2015-02-27T09:07:41.000
Closed Date
2015-02-27T09:07:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2515786.3858370400
Y Coordinate
6998080.1520104700
Unique Key
1146768620
15-00097911
Service Request Number: 15-00097911 • Address: 1328 E CLARENDON DR, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00097911
Address
1328 E CLARENDON DR, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-04-23T16:54:58.000
Status
Closed
Created Date
2015-03-19T16:54:58.000
Update Date
2015-06-25T09:07:40.000
Closed Date
2015-06-25T09:07:40.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2489790.5318452800
Y Coordinate
6959253.7967936800
Lat Long Location
1328 E CLARENDON DR, DALLAS, TX, 75203
Unique Key
1149074858
15-00276719
Service Request Number: 15-00276719 • Address: 5479 W MOCKINGBIRD LN, DALLAS, TX 75209 • Department: Code Compliance District Group
Service Request Number
15-00276719
Address
5479 W MOCKINGBIRD LN, DALLAS, TX 75209
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-25T19:35:30.000
Status
Open
Created Date
2015-06-22T19:35:30.000
Update Date
2015-06-22T19:36:05.000
Closed Date
2015-06-22T19:36:04.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Phone
X Coordinate
2485200.1420476700
Y Coordinate
6991478.2459385600
Lat Long Location
5479 W MOCKINGBIRD LN, DALLAS, TX, 75209
Unique Key
1160351435
15-00287445
Service Request Number: 15-00287445 • Address: 113 S MOORE ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00287445
Address
113 S MOORE ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-21T08:27:33.000
Status
Closed
Created Date
2015-06-28T08:27:33.000
Update Date
2015-07-07T09:06:48.000
Closed Date
2015-07-07T09:06:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2489877.7185516300
Y Coordinate
6959278.0185480400
Lat Long Location
113 S MOORE ST, DALLAS, TX, 75203
Unique Key
1161031657
15-00010034
Service Request Number: 15-00010034 • Address: 1001 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00010034
Address
1001 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-14T14:14:52.000
Status
Closed
Created Date
2015-01-09T14:14:52.000
Update Date
2015-01-12T07:20:16.000
Closed Date
2015-01-12T07:20:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474895.5827729000
Y Coordinate
6954657.2895705200
Lat Long Location
1001 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1143325742
15-00287484
Service Request Number: 15-00287484 • Address: 725 E 8TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00287484
Address
725 E 8TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-11T09:36:10.000
Status
Closed
Created Date
2015-06-28T09:36:10.000
Update Date
2015-07-20T15:59:49.000
Closed Date
2015-07-20T15:59:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2486862.3526930900
Y Coordinate
6960421.8223188000
Lat Long Location
725 E 8TH ST, DALLAS, TX, 75203
Unique Key
1161034000
15-00290202
Service Request Number: 15-00290202 • Address: 6255 W NORTHWEST HWY, DALLAS, TX 75225 • City Council District: 13
Service Request Number
15-00290202
Address
6255 W NORTHWEST HWY, DALLAS, TX 75225
City Council District
13
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-23T17:31:38.000
Status
Closed
Created Date
2015-06-29T17:31:38.000
Update Date
2015-07-14T08:47:08.000
Closed Date
2015-07-14T08:47:08.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2490487.3284024000
Y Coordinate
7002099.6052335000
Lat Long Location
6255 W NORTHWEST HWY, DALLAS, TX, 75225
Unique Key
1161200387
15-00097901
Service Request Number: 15-00097901 • Address: 226 OLD MILL LN, DALLAS, TX • City Council District: 5
Service Request Number
15-00097901
Address
226 OLD MILL LN, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-08T16:52:06.000
Status
Closed
Created Date
2015-03-19T16:52:06.000
Update Date
2015-06-16T14:08:55.000
Closed Date
2015-06-16T14:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2533221.2753039400
Y Coordinate
6945615.8442879300
Lat Long Location
226 OLD MILL LN, DALLAS, TX
Unique Key
1149074255
15-00287430
Service Request Number: 15-00287430 • Address: 1330 E CLARENDON DR, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00287430
Address
1330 E CLARENDON DR, DALLAS, TX 75203
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-29T08:01:41.000
Status
Closed
Created Date
2015-06-28T08:01:41.000
Update Date
2015-07-02T10:10:06.000
Closed Date
2015-07-02T10:00:00.000
Priority
Standard
Method Received Description
Web
X Coordinate
2489795.7959706500
Y Coordinate
6959256.7213967700
Lat Long Location
1330 E CLARENDON DR, DALLAS, TX, 75203
Unique Key
1161030675
15-00281732
Service Request Number: 15-00281732 • Address: 5258 E R L THORNTON FWY, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00281732
Address
5258 E R L THORNTON FWY, DALLAS, TX 75223
City Council District
2
Department
Park/Recreation Department
Service Request Type
High Weeds Parks - PKR
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-09T16:48:38.000
Status
Closed
Created Date
2015-06-24T16:48:38.000
Update Date
2015-06-25T10:38:46.000
Closed Date
2015-06-25T10:38:45.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2505967.9504810700
Y Coordinate
6975207.0491377300
Lat Long Location
5258 E R L THORNTON FWY, DALLAS, TX, 75223
Unique Key
1160673675
15-00023593
Service Request Number: 15-00023593 • Address: 600 N PLYMOUTH RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00023593
Address
600 N PLYMOUTH RD, DALLAS, TX 75211
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-02-10T14:33:02.000
Status
Closed
Created Date
2015-01-21T14:33:02.000
Update Date
2015-01-26T07:28:13.000
Closed Date
2015-01-21T07:27:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2471888.9509310300
Y Coordinate
6959537.2138466100
Lat Long Location
600 N PLYMOUTH RD, DALLAS, TX, 75211
Unique Key
1144198981
15-00114351
Service Request Number: 15-00114351 • Address: 381 S HALL ST, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00114351
Address
381 S HALL ST, DALLAS, TX 75226
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-06T16:18:27.000
Status
Closed
Created Date
2015-03-30T16:18:27.000
Update Date
2015-04-01T11:29:31.000
Closed Date
2015-04-01T11:29:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2497447.0832096900
Y Coordinate
6971844.4302412000
Lat Long Location
381 S HALL ST, DALLAS, TX, 75226
Unique Key
1150112650
15-00153639
Service Request Number: 15-00153639 • Address: 422 N LANCASTER AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00153639
Address
422 N LANCASTER AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
A/C Inoperable Apts - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-04-29T21:21:40.000
Status
Closed
Created Date
2015-04-20T21:21:40.000
Update Date
2015-04-23T11:07:54.000
Closed Date
2015-04-23T11:07:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2486758.9641741900
Y Coordinate
6961159.7583889800
Lat Long Location
422 N LANCASTER AVE, DALLAS, TX, 75203
Unique Key
1152527488
15-00274182
Service Request Number: 15-00274182 • Address: 1519 N MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 6
Service Request Number
15-00274182
Address
1519 N MONTCLAIR AVE, DALLAS, TX 75208
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-26T11:53:16.000
Status
Closed
Created Date
2015-06-21T11:53:16.000
Update Date
2015-06-21T11:55:23.000
Closed Date
2015-06-21T11:55:19.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2477084.5771837100
Y Coordinate
6965119.0044581600
Lat Long Location
1519 N MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1160181990
15-00097921
Service Request Number: 15-00097921 • Address: 641 W PENTAGON PKWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00097921
Address
641 W PENTAGON PKWY, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-30T16:57:35.000
Status
Closed
Created Date
2015-03-19T16:57:35.000
Update Date
2015-03-24T12:57:44.000
Closed Date
2015-03-24T12:57:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481298.1946851100
Y Coordinate
6939706.9311283500
Lat Long Location
641 W PENTAGON PKWY, DALLAS, TX, 75224
Unique Key
1149075453
15-00036646
Service Request Number: 15-00036646 • Address: 2600 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00036646
Address
2600 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-02-09T12:26:45.000
Status
Closed
Created Date
2015-01-31T12:26:45.000
Update Date
2015-01-31T12:36:14.000
Closed Date
2015-01-31T12:36:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473795.8029418900
Y Coordinate
6948911.5032528100
Lat Long Location
2600 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1145022221
15-00281471
Service Request Number: 15-00281471 • Address: 620 W NEELY ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00281471
Address
620 W NEELY ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-07-01T15:58:56.000
Status
Closed
Created Date
2015-06-24T15:58:56.000
Update Date
2015-06-29T15:44:05.000
Closed Date
2015-06-29T15:44:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481244.4367744300
Y Coordinate
6959967.5292848200
Lat Long Location
620 W NEELY ST, DALLAS, TX, 75208
Unique Key
1160655259
15-00013839
Service Request Number: 15-00013839 • Address: W RED BIRD LN & S WESTMORELAND RD, DALLAS, 75237, DALLAS, TX • City Council District: 3
Service Request Number
15-00013839
Address
W RED BIRD LN & S WESTMORELAND RD, DALLAS, 75237, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-20T12:58:54.000
Status
Closed
Created Date
2015-01-13T12:58:54.000
Update Date
2015-01-13T13:48:42.000
Closed Date
2015-01-13T13:48:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2466055.3789004800
Y Coordinate
6932915.0340101100
Unique Key
1143569616
15-00287427
Service Request Number: 15-00287427 • Address: 1330 E CLARENDON DR, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00287427
Address
1330 E CLARENDON DR, DALLAS, TX 75203
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-13T07:50:40.000
Status
Closed
Created Date
2015-06-28T07:50:40.000
Update Date
2015-06-30T06:19:44.000
Closed Date
2015-06-30T06:19:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2489795.7941093700
Y Coordinate
6959256.7198631200
Lat Long Location
1330 E CLARENDON DR, DALLAS, TX, 75203
Unique Key
1161030551
15-00139195
Service Request Number: 15-00139195 • Address: 1430 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00139195
Address
1430 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-26T21:15:31.000
Status
Closed
Created Date
2015-04-12T21:15:31.000
Update Date
2015-05-13T16:04:19.000
Closed Date
2015-05-13T16:04:19.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2489895.8289164900
Y Coordinate
6942522.9594303400
Lat Long Location
1430 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1151612693
15-00290232
Service Request Number: 15-00290232 • Address: 812 S TYLER ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00290232
Address
812 S TYLER ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-09T17:56:01.000
Status
Closed
Created Date
2015-06-29T17:56:01.000
Update Date
2015-07-02T07:50:37.000
Closed Date
2015-07-02T07:50:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479667.6792300700
Y Coordinate
6955546.1401308300
Lat Long Location
812 S TYLER ST, DALLAS, TX, 75208
Unique Key
1161202255
15-00276804
Service Request Number: 15-00276804 • Address: 8111 E R L THORNTON FWY, DALLAS, TX 75228 • City Council District: 7
Service Request Number
15-00276804
Address
8111 E R L THORNTON FWY, DALLAS, TX 75228
City Council District
7
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-07-13T21:02:38.000
Status
Closed
Created Date
2015-06-22T21:02:38.000
Update Date
2015-06-24T15:15:10.000
Closed Date
2015-06-24T15:15:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2521017.7409767500
Y Coordinate
6976583.7677227900
Lat Long Location
8111 E R L THORNTON FWY, DALLAS, TX, 75228
Unique Key
1160356238
15-00281237
Service Request Number: 15-00281237 • Address: 946 N PLYMOUTH RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00281237
Address
946 N PLYMOUTH RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-09T15:02:32.000
Status
Closed
Created Date
2015-06-24T15:02:32.000
Update Date
2015-07-02T11:32:39.000
Closed Date
2015-07-02T11:32:38.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2474248.1037696000
Y Coordinate
6962013.0705349100
Lat Long Location
946 N PLYMOUTH RD, DALLAS, TX, 75208
Unique Key
1160640576
15-00274243
Service Request Number: 15-00274243 • Address: 4405 N HALL ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
15-00274243
Address
4405 N HALL ST, DALLAS, TX 75219
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-28T13:25:09.000
Status
Closed
Created Date
2015-06-21T13:25:09.000
Update Date
2015-08-15T08:56:47.000
Closed Date
2015-08-15T08:56:46.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2486258.4154030200
Y Coordinate
6984120.8002478200
Lat Long Location
4405 N HALL ST, DALLAS, TX, 75219
Unique Key
1160186408
15-00013823
Service Request Number: 15-00013823 • Address: WORTH ST & N PRAIRIE AVE, DALLAS, 75246, DALLAS, TX 75246 • City Council District: 2
Service Request Number
15-00013823
Address
WORTH ST & N PRAIRIE AVE, DALLAS, 75246, DALLAS, TX 75246
City Council District
2
Department
Trinity Watershed Management
Service Request Type
Chemical Spill Routine - TWM
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-28T12:53:17.000
Status
Closed
Created Date
2015-01-13T12:53:17.000
Update Date
2015-01-22T07:15:34.000
Closed Date
2015-01-16T11:03:28.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2500384.9586036100
Y Coordinate
6977450.3200655100
Unique Key
1143568745
15-00036638
Service Request Number: 15-00036638 • Address: 3600 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00036638
Address
3600 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-02-09T12:15:07.000
Status
Closed
Created Date
2015-01-31T12:15:07.000
Update Date
2015-01-31T12:20:46.000
Closed Date
2015-01-31T12:20:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2466988.6231187000
Y Coordinate
6948821.2677979500
Lat Long Location
3600 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1145021622
15-00023649
Service Request Number: 15-00023649 • Address: 1212 S RIVERFRONT BLVD, DALLAS, TX 75207 • City Council District: 2
Service Request Number
15-00023649
Address
1212 S RIVERFRONT BLVD, DALLAS, TX 75207
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-02T14:53:49.000
Status
Closed
Created Date
2015-01-21T14:53:49.000
Update Date
2015-01-21T14:55:57.000
Closed Date
2015-01-21T14:55:56.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490691.6924707700
Y Coordinate
6965135.8917579900
Lat Long Location
1212 S RIVERFRONT BLVD, DALLAS, TX, 75207
Unique Key
1144202116
15-00088939
Service Request Number: 15-00088939 • Address: BROCKBANK DR & VALLEY MEADOW DR, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
15-00088939
Address
BROCKBANK DR & VALLEY MEADOW DR, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-30T08:39:10.000
Status
Closed
Created Date
2015-03-14T08:39:10.000
Update Date
2015-03-17T15:13:39.000
Closed Date
2015-03-17T15:13:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2467051.6678346300
Y Coordinate
7004884.9953228800
Unique Key
1148503172
14-00517052
Service Request Number: 14-00517052 • Address: BROCKBANK DR & COOGAN DR, DALLAS, 75229, DALLAS, TX 75229 • City Council District: 13
Service Request Number
14-00517052
Address
BROCKBANK DR & COOGAN DR, DALLAS, 75229, DALLAS, TX 75229
City Council District
13
Department
Police Department
Service Request Type
Police MISC - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-15T21:52:34.000
Status
Closed
Created Date
2014-12-31T21:52:34.000
Update Date
2015-01-05T13:49:20.000
Closed Date
2015-01-05T13:49:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2465783.9293948400
Y Coordinate
7011492.9638308000
Unique Key
1142695717
15-00010094
Service Request Number: 15-00010094 • Address: 615 N EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00010094
Address
615 N EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-02-17T14:39:37.000
Status
Closed
Created Date
2015-01-09T14:39:37.000
Update Date
2015-01-21T12:55:25.000
Closed Date
2015-01-21T12:55:25.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2477553.6028034800
Y Coordinate
6959709.7036234900
Lat Long Location
615 N EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1143329446
15-00064415
Service Request Number: 15-00064415 • Address: NOMAS ST & BORGER ST, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
15-00064415
Address
NOMAS ST & BORGER ST, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-02T08:13:58.000
Status
Closed
Created Date
2015-02-23T08:13:58.000
Update Date
2015-03-09T08:31:12.000
Closed Date
2015-03-09T08:31:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2477998.1158287500
Y Coordinate
6971313.1135034700
Unique Key
1146771555
15-00276805
Service Request Number: 15-00276805 • Address: 304 W GREENBRIAR LN, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00276805
Address
304 W GREENBRIAR LN, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-06-29T21:05:37.000
Status
Closed
Created Date
2015-06-22T21:05:37.000
Update Date
2015-06-23T16:15:53.000
Closed Date
2015-06-23T16:15:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482872.2726183700
Y Coordinate
6964440.3345802600
Lat Long Location
304 W GREENBRIAR LN, DALLAS, TX, 75208
Unique Key
1160356294
15-00287418
Service Request Number: 15-00287418 • Address: 1330 E CLARENDON DR, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00287418
Address
1330 E CLARENDON DR, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-11-04T07:28:55.000
Status
Closed
Created Date
2015-06-28T07:28:55.000
Update Date
2015-08-21T15:05:19.000
Closed Date
2015-08-21T15:05:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2489795.7959706500
Y Coordinate
6959256.7213967700
Lat Long Location
1330 E CLARENDON DR, DALLAS, TX, 75203
Unique Key
1161029813
15-00097890
Service Request Number: 15-00097890 • Address: 1112 S MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00097890
Address
1112 S MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-04-23T16:47:29.000
Status
Closed
Created Date
2015-03-19T16:47:29.000
Update Date
2015-03-27T08:28:46.000
Closed Date
2015-03-27T08:28:46.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2475339.5383515000
Y Coordinate
6954223.6563242900
Lat Long Location
1112 S MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1149073510
15-00274194
Service Request Number: 15-00274194 • Address: 100 S CISCO ST, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00274194
Address
100 S CISCO ST, DALLAS, TX 75226
City Council District
2
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-07T12:11:08.000
Status
Closed
Created Date
2015-06-21T12:11:08.000
Update Date
2015-09-02T15:57:12.000
Closed Date
2015-09-02T15:57:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2501431.1665371300
Y Coordinate
6976002.6426219900
Lat Long Location
100 S CISCO ST, DALLAS, TX, 75226
Unique Key
1160182791
15-00139139
Service Request Number: 15-00139139 • Address: 5223 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00139139
Address
5223 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-26T18:31:50.000
Status
Closed
Created Date
2015-04-12T18:31:50.000
Update Date
2015-05-19T20:56:43.000
Closed Date
2015-05-05T20:56:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2506905.4020717100
Y Coordinate
6961084.7772371000
Lat Long Location
5223 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1151608637
15-00077427
Service Request Number: 15-00077427 • Address: BAHAMA DR & FORT WORTH AVE, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
15-00077427
Address
BAHAMA DR & FORT WORTH AVE, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-04-10T07:36:13.000
Status
Closed
Created Date
2015-03-06T07:36:13.000
Update Date
2015-03-19T15:08:49.000
Closed Date
2015-03-19T15:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2471318.5232787000
Y Coordinate
6962748.0876167200
Unique Key
1147595143
15-00287439
Service Request Number: 15-00287439 • Address: 1414 E CLARENDON DR, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00287439
Address
1414 E CLARENDON DR, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-23T08:17:42.000
Status
Closed
Created Date
2015-06-28T08:17:42.000
Update Date
2015-08-21T15:30:05.000
Closed Date
2015-08-21T15:30:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2489934.7380751900
Y Coordinate
6959301.8241703300
Lat Long Location
1414 E CLARENDON DR, DALLAS, TX, 75203
Unique Key
1161031271
14-00427103
Service Request Number: 14-00427103 • Address: AUDELIA RD & MCCREE RD, DALLAS, 75238, DALLAS, TX 75238 • City Council District: 10
Service Request Number
14-00427103
Address
AUDELIA RD & MCCREE RD, DALLAS, 75238, DALLAS, TX 75238
City Council District
10
Department
Wtr - DALLAS Water Utilities (Private)
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-05T14:53:36.000
Status
Closed
Created Date
2014-10-16T14:53:36.000
Update Date
2014-10-20T12:44:26.000
Closed Date
2014-10-20T12:44:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515618.0230309400
Y Coordinate
7004277.0492660400
Unique Key
1136962457