311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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15-00274233
Service Request Number: 15-00274233 • Address: 217 W COLORADO BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00274233
Address
217 W COLORADO BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-07-07T13:10:09.000
Status
Closed
Created Date
2015-06-21T13:10:09.000
Update Date
2015-06-24T10:50:18.000
Closed Date
2015-06-24T10:50:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2483333.7999258300
Y Coordinate
6963256.7368436500
Lat Long Location
217 W COLORADO BLVD, DALLAS, TX, 75208
Unique Key
1160185716
14-00440723
Service Request Number: 14-00440723 • Address: FOX CREEK TRL & FIRETHORN DR, DALLAS, 75249, DALLAS, TX • City Council District: 3
Service Request Number
14-00440723
Address
FOX CREEK TRL & FIRETHORN DR, DALLAS, 75249, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-24T10:45:39.000
Status
Closed
Created Date
2014-10-27T10:45:39.000
Update Date
2015-02-25T12:28:34.000
Closed Date
2015-02-25T12:28:32.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
E-Mail
X Coordinate
2438591.1832545800
Y Coordinate
6923561.7325322300
Unique Key
1137823080
15-00274181
Service Request Number: 15-00274181 • Address: 331 N TENNANT ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00274181
Address
331 N TENNANT ST, DALLAS, TX 75208
City Council District
1
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-07T11:52:49.000
Status
Closed
Created Date
2015-06-21T11:52:49.000
Update Date
2016-03-25T13:15:38.000
Closed Date
2016-03-25T13:15:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2473950.1148635100
Y Coordinate
6958476.5039921700
Lat Long Location
331 N TENNANT ST, DALLAS, TX, 75208
Unique Key
1160181931
14-00476786
Service Request Number: 14-00476786 • Address: FERGUSON RD & SHILOH RD, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
14-00476786
Address
FERGUSON RD & SHILOH RD, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-26T23:02:21.000
Status
Closed
Created Date
2014-11-23T23:02:21.000
Update Date
2014-11-24T19:17:21.000
Closed Date
2014-11-24T19:17:21.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2532079.3123943200
Y Coordinate
6994357.3919595500
Unique Key
1140097523
15-00009954
Service Request Number: 15-00009954 • Address: 1226 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00009954
Address
1226 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-10T13:45:05.000
Status
Closed
Created Date
2015-01-09T13:45:05.000
Update Date
2015-01-10T09:11:44.000
Closed Date
2015-01-09T13:57:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2489539.3086682800
Y Coordinate
6954339.0642958500
Lat Long Location
1226 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1143320911
15-00261855
Service Request Number: 15-00261855 • Address: 208 S LAMAR ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
15-00261855
Address
208 S LAMAR ST, DALLAS, TX 75202
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-29T09:13:52.000
Status
Closed
Created Date
2015-06-15T09:13:52.000
Update Date
2015-06-18T13:24:18.000
Closed Date
2015-06-18T13:24:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2489714.8296750400
Y Coordinate
6970467.5567778400
Lat Long Location
208 S LAMAR ST, DALLAS, TX, 75202
Unique Key
1159385881
15-00061160
Service Request Number: 15-00061160 • Address: 600 N STEMMONS FWY, DALLAS, TX 75207 • City Council District: 2
Service Request Number
15-00061160
Address
600 N STEMMONS FWY, DALLAS, TX 75207
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-30T15:40:18.000
Status
Closed
Created Date
2015-02-19T15:40:18.000
Update Date
2015-02-19T15:41:56.000
Closed Date
2015-02-19T15:41:55.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487288.9353060100
Y Coordinate
6972389.7739951800
Lat Long Location
600 N STEMMONS FWY, DALLAS, TX, 75207
Unique Key
1146568061
15-00009856
Service Request Number: 15-00009856 • Address: 801 S RIVERFRONT BLVD, DALLAS, TX 75207 • City Council District: 1
Service Request Number
15-00009856
Address
801 S RIVERFRONT BLVD, DALLAS, TX 75207
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-12T12:55:02.000
Status
Closed
Created Date
2015-01-09T12:55:02.000
Update Date
2015-01-09T12:59:01.000
Closed Date
2015-01-09T12:58:57.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2488773.5969664900
Y Coordinate
6966381.7005733500
Lat Long Location
801 S RIVERFRONT BLVD, DALLAS, TX, 75207
Unique Key
1143315220
14-00499689
Service Request Number: 14-00499689 • Address: 3614 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
14-00499689
Address
3614 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-24T11:55:57.000
Status
Duplicate (closed)
Created Date
2014-12-15T11:55:57.000
Update Date
2015-08-10T08:40:50.000
Closed Date
2015-08-10T08:40:50.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491601.5459576000
Y Coordinate
6984998.3135258000
Lat Long Location
3614 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1141584683
15-00274119
Service Request Number: 15-00274119 • Address: 2600 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00274119
Address
2600 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-22T09:30:13.000
Status
Closed
Created Date
2015-06-21T09:30:13.000
Update Date
2015-06-21T11:56:52.000
Closed Date
2015-06-21T11:14:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2473795.8046717700
Y Coordinate
6948911.5045080000
Lat Long Location
2600 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1160178217
15-00274094
Service Request Number: 15-00274094 • Address: 900 S MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00274094
Address
900 S MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-05T07:54:59.000
Status
Closed
Created Date
2015-06-21T07:54:59.000
Update Date
2015-06-22T12:25:42.000
Closed Date
2015-06-22T12:25:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2476841.8254302200
Y Coordinate
6955128.4193642700
Lat Long Location
900 S MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1160176369
15-00023522
Service Request Number: 15-00023522 • Address: 6000 S R L THORNTON FWY, DALLAS, TX 75241 • City Council District: 3
Service Request Number
15-00023522
Address
6000 S R L THORNTON FWY, DALLAS, TX 75241
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-24T14:00:34.000
Status
Closed
Created Date
2015-01-21T14:00:34.000
Update Date
2015-01-21T16:24:40.000
Closed Date
2015-01-21T16:24:40.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484673.7547896800
Y Coordinate
6932528.7914831300
Lat Long Location
6000 S R L THORNTON FWY, DALLAS, TX, 75241
Unique Key
1144194840
14-00503206
Service Request Number: 14-00503206 • Address: E NORTHWEST HWY & CAPRI DR, DALLAS, 75238, DALLAS, TX • City Council District: 10
Service Request Number
14-00503206
Address
E NORTHWEST HWY & CAPRI DR, DALLAS, 75238, DALLAS, TX
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-18T15:07:29.000
Status
Closed
Created Date
2014-12-17T15:07:29.000
Update Date
2014-12-18T09:17:17.000
Closed Date
2014-12-18T08:55:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2522680.4838133100
Y Coordinate
7002135.3940361300
Unique Key
1141810136
15-00274201
Service Request Number: 15-00274201 • Address: 2111 S CORINTH ST RD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00274201
Address
2111 S CORINTH ST RD, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-28T12:26:51.000
Status
Closed
Created Date
2015-06-21T12:26:51.000
Update Date
2015-07-16T16:36:41.000
Closed Date
2015-07-16T16:36:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490289.7029978800
Y Coordinate
6949856.2598887900
Lat Long Location
2111 S CORINTH ST RD, DALLAS, TX, 75203
Unique Key
1160183318
14-00499632
Service Request Number: 14-00499632 • Address: 4419 N OTTAWA RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00499632
Address
4419 N OTTAWA RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-24T11:42:52.000
Status
Closed
Created Date
2014-12-15T11:42:52.000
Update Date
2014-12-17T10:13:39.000
Closed Date
2014-12-17T10:13:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2462445.7746013300
Y Coordinate
6974825.4333038400
Lat Long Location
4419 N OTTAWA RD, DALLAS, TX, 75212
Unique Key
1141581966
14-00499699
Service Request Number: 14-00499699 • Address: 3007 URBAN AVE, DALLAS, TX • City Council District: 5
Service Request Number
14-00499699
Address
3007 URBAN AVE, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-30T11:59:22.000
Status
Closed
Created Date
2014-12-15T11:59:22.000
Update Date
2014-12-15T13:25:54.000
Closed Date
2014-12-15T13:25:52.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2523023.3012869200
Y Coordinate
6965474.3403878700
Lat Long Location
3007 URBAN AVE, DALLAS, TX
Unique Key
1141585245
15-00114246
Service Request Number: 15-00114246 • Address: 2015 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00114246
Address
2015 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-23T15:53:15.000
Status
Closed
Created Date
2015-03-30T15:53:15.000
Update Date
2015-03-31T16:14:03.000
Closed Date
2015-03-31T16:14:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537721.9261010800
Y Coordinate
6959781.3630587600
Lat Long Location
2015 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1150106062
15-00261811
Service Request Number: 15-00261811 • Address: 2305 N PRAIRIE AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00261811
Address
2305 N PRAIRIE AVE, DALLAS, TX 75204
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-24T08:58:50.000
Status
Closed
Created Date
2015-06-15T08:58:50.000
Update Date
2015-06-17T17:02:30.000
Closed Date
2015-06-17T17:02:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2496349.0780745900
Y Coordinate
6981752.9154565500
Lat Long Location
2305 N PRAIRIE AVE, DALLAS, TX, 75204
Unique Key
1159382713
15-00023542
Service Request Number: 15-00023542 • Address: 3402 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00023542
Address
3402 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-22T14:05:48.000
Status
Closed
Created Date
2015-01-21T14:05:48.000
Update Date
2015-01-22T09:50:33.000
Closed Date
2015-01-22T09:50:32.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2527106.5246731000
Y Coordinate
6966556.1173578100
Lat Long Location
3402 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1144195656
15-00061179
Service Request Number: 15-00061179 • Address: 3230 W LEDBETTER DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00061179
Address
3230 W LEDBETTER DR, DALLAS, TX 75233
City Council District
3
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-05T15:44:12.000
Status
Closed
Created Date
2015-02-19T15:44:12.000
Update Date
2015-03-04T07:28:05.000
Closed Date
2015-03-04T07:28:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2468771.9082864700
Y Coordinate
6938260.3175968000
Lat Long Location
3230 W LEDBETTER DR, DALLAS, TX, 75233
Unique Key
1146569250
15-00276793
Service Request Number: 15-00276793 • Address: 5500 E MOCKINGBIRD LN, DALLAS, TX 75206 • City Council District: 14
Service Request Number
15-00276793
Address
5500 E MOCKINGBIRD LN, DALLAS, TX 75206
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-28T20:51:43.000
Status
Duplicate (open)
Created Date
2015-06-22T20:51:43.000
Update Date
2015-06-22T20:51:43.000
Closed Date
2015-06-22T20:51:43.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2498641.4074385300
Y Coordinate
6991607.7545933600
Lat Long Location
5500 E MOCKINGBIRD LN, DALLAS, TX, 75206
Unique Key
1160355670
15-00261900
Service Request Number: 15-00261900 • Address: 1622 W SANER AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00261900
Address
1622 W SANER AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-29T09:30:52.000
Status
Closed
Created Date
2015-06-15T09:30:52.000
Update Date
2015-06-16T10:11:19.000
Closed Date
2015-06-16T10:11:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476835.8799937300
Y Coordinate
6946316.6326051500
Lat Long Location
1622 W SANER AVE, DALLAS, TX, 75224
Unique Key
1159389404
14-00466964
Service Request Number: 14-00466964 • Address: S BUCKNER BLVD & MOBERLY LN, DALLAS, 75227, DALLAS, TX 75217 • City Council District: 7
Service Request Number
14-00466964
Address
S BUCKNER BLVD & MOBERLY LN, DALLAS, 75227, DALLAS, TX 75217
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-17T13:53:23.000
Status
Closed
Created Date
2014-11-15T13:53:23.000
Update Date
2014-11-15T14:20:38.000
Closed Date
2014-11-15T13:54:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2526908.4106539700
Y Coordinate
6972420.0390100200
Unique Key
1139481694
15-00138965
Service Request Number: 15-00138965 • Address: 3046 MODELLA AVE, DALLAS, TX • City Council District: 13
Service Request Number
15-00138965
Address
3046 MODELLA AVE, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-27T14:47:12.000
Status
Closed
Created Date
2015-04-12T14:47:12.000
Update Date
2015-05-08T08:38:20.000
Closed Date
2015-05-08T08:38:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2467430.3827746400
Y Coordinate
7016685.8469910500
Lat Long Location
3046 MODELLA AVE, DALLAS, TX
Unique Key
1151598228
15-00097794
Service Request Number: 15-00097794 • Address: 2214 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00097794
Address
2214 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-30T16:22:08.000
Status
Closed
Created Date
2015-03-19T16:22:08.000
Update Date
2015-05-28T14:36:11.000
Closed Date
2015-05-28T14:36:10.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495193.8154293800
Y Coordinate
6947921.5453272700
Lat Long Location
2214 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1149068140
15-00061137
Service Request Number: 15-00061137 • Address: 1007 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00061137
Address
1007 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-31T15:35:33.000
Status
Closed
Created Date
2015-02-19T15:35:33.000
Update Date
2015-02-19T15:39:46.000
Closed Date
2015-02-19T15:39:45.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473690.9759639700
Y Coordinate
6954572.5292946800
Lat Long Location
1007 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1146566673
15-00139040
Service Request Number: 15-00139040 • Address: 730 N EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00139040
Address
730 N EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-19T15:58:44.000
Status
Closed
Created Date
2015-04-12T15:58:44.000
Update Date
2015-04-13T11:49:49.000
Closed Date
2015-04-13T11:49:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2487183.9231756200
Y Coordinate
6962305.1973265100
Lat Long Location
730 N EWING AVE, DALLAS, TX, 75203
Unique Key
1151602326
15-00061232
Service Request Number: 15-00061232 • Address: 2100 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00061232
Address
2100 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-02T15:53:29.000
Status
Closed
Created Date
2015-02-19T15:53:29.000
Update Date
2015-02-19T15:55:24.000
Closed Date
2015-02-18T15:55:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494519.1273452700
Y Coordinate
6947526.2583082300
Lat Long Location
2100 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1146572248
15-00097833
Service Request Number: 15-00097833 • Address: 2620 PENNSYLVANIA AVE, DALLAS, TX • City Council District: 7
Service Request Number
15-00097833
Address
2620 PENNSYLVANIA AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-08T16:33:07.000
Status
Closed
Created Date
2015-03-19T16:33:07.000
Update Date
2015-04-02T13:19:59.000
Closed Date
2015-04-02T13:19:57.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2500625.4052082900
Y Coordinate
6965943.7894498700
Lat Long Location
2620 PENNSYLVANIA AVE, DALLAS, TX
Unique Key
1149070514
15-00139047
Service Request Number: 15-00139047 • Address: 732 N EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00139047
Address
732 N EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-27T16:08:48.000
Status
Duplicate (closed)
Created Date
2015-04-12T16:08:48.000
Update Date
2015-04-13T12:18:09.000
Closed Date
2015-04-13T12:18:09.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2487183.7731099000
Y Coordinate
6962313.7372393800
Lat Long Location
732 N EWING AVE, DALLAS, TX, 75203
Unique Key
1151602744
15-00287339
Service Request Number: 15-00287339 • Address: 1707 N HALL ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00287339
Address
1707 N HALL ST, DALLAS, TX 75204
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-07-04T20:49:15.000
Status
Closed
Created Date
2015-06-27T20:49:15.000
Update Date
2015-07-08T11:10:40.000
Closed Date
2015-07-08T11:10:40.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494143.4129314200
Y Coordinate
6976613.4994158900
Lat Long Location
1707 N HALL ST, DALLAS, TX, 75204
Unique Key
1161024240
15-00009864
Service Request Number: 15-00009864 • Address: 4315 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00009864
Address
4315 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-02-23T12:59:26.000
Status
Closed
Created Date
2015-01-09T12:59:26.000
Update Date
2015-01-20T08:28:21.000
Closed Date
2015-01-20T08:26:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2526923.7436491800
Y Coordinate
6969781.7931956400
Lat Long Location
4315 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1143315654
15-00261941
Service Request Number: 15-00261941 • Address: 4255 WEST CREEK DR, DALLAS, TX 75287 • City Council District: 12
Service Request Number
15-00261941
Address
4255 WEST CREEK DR, DALLAS, TX 75287
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-24T09:44:38.000
Status
Closed
Created Date
2015-06-15T09:44:38.000
Update Date
2015-06-23T16:07:15.000
Closed Date
2015-06-23T16:07:13.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2478914.4088443200
Y Coordinate
7051707.4529057900
Lat Long Location
4255 WEST CREEK DR, DALLAS, TX, 75287
Unique Key
1159392438
14-00476694
Service Request Number: 14-00476694 • Address: BROOKMEADOW LN & CARISSA DR, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
14-00476694
Address
BROOKMEADOW LN & CARISSA DR, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-10T17:18:21.000
Status
Closed
Created Date
2014-11-23T17:18:21.000
Update Date
2014-11-25T11:02:25.000
Closed Date
2014-11-25T11:02:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2524749.1117763100
Y Coordinate
7001131.8270652100
Unique Key
1140091416
15-00261753
Service Request Number: 15-00261753 • Address: 1036 S ST PAUL ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00261753
Address
1036 S ST PAUL ST, DALLAS, TX 75201
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-28T08:43:14.000
Status
Closed
Created Date
2015-06-15T08:43:14.000
Update Date
2015-06-17T09:22:05.000
Closed Date
2015-06-17T09:22:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2493386.6085666000
Y Coordinate
6969301.5099804600
Lat Long Location
1036 S ST PAUL ST, DALLAS, TX, 75201
Unique Key
1159378560
15-00009885
Service Request Number: 15-00009885 • Address: 4229 N HALL ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
15-00009885
Address
4229 N HALL ST, DALLAS, TX 75219
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-14T13:09:36.000
Status
Closed
Created Date
2015-01-09T13:09:36.000
Update Date
2015-01-09T15:07:59.000
Closed Date
2015-01-09T15:07:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486849.2199245400
Y Coordinate
6983328.8635052700
Lat Long Location
4229 N HALL ST, DALLAS, TX, 75219
Unique Key
1143316829
15-00275856
Service Request Number: 15-00275856 • Address: 11503 W RICKS CIR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
15-00275856
Address
11503 W RICKS CIR, DALLAS, TX 75230
City Council District
11
Department
Trinity Watershed Management
Service Request Type
Flooding/Drainage Complaint - TWM
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-13T13:38:27.000
Status
Closed
Created Date
2015-06-22T13:38:27.000
Update Date
2015-06-30T12:04:58.000
Closed Date
2015-06-30T12:04:58.000
Outcome
Resolved - Through Citizen Action
Priority
MCC Priority
Method Received Description
Phone
X Coordinate
2491505.6798461400
Y Coordinate
7016522.3879150000
Lat Long Location
11503 W RICKS CIR, DALLAS, TX, 75230
Unique Key
1160293487
15-00097788
Service Request Number: 15-00097788 • Address: 1813 PENNSYLVANIA AVE, DALLAS, TX • City Council District: 7
Service Request Number
15-00097788
Address
1813 PENNSYLVANIA AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-08T16:20:42.000
Status
Closed
Created Date
2015-03-19T16:20:42.000
Update Date
2015-04-08T12:49:10.000
Closed Date
2015-04-08T12:49:07.000
Priority
Standard
Method Received Description
Web
X Coordinate
2499026.2676685800
Y Coordinate
6964235.4562225300
Lat Long Location
1813 PENNSYLVANIA AVE, DALLAS, TX
Unique Key
1149067765
15-00138981
Service Request Number: 15-00138981 • Address: 1946 E DICKEY DR, DALLAS, TX 75051 • City Council District: 3
Service Request Number
15-00138981
Address
1946 E DICKEY DR, DALLAS, TX 75051
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-05-18T15:16:18.000
Status
Closed
Created Date
2015-04-12T15:16:18.000
Update Date
2015-04-14T15:11:35.000
Closed Date
2015-04-14T15:11:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2437258.2275026900
Y Coordinate
6948360.5501883300
Lat Long Location
1946 E DICKEY DR, DALLAS, TX, 75051
Unique Key
1151599154
15-00077338
Service Request Number: 15-00077338 • Address: 2700 S R L THORNTON FWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00077338
Address
2700 S R L THORNTON FWY, DALLAS, TX 75224
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-14T00:21:48.000
Status
Closed
Created Date
2015-03-06T00:21:48.000
Update Date
2015-03-06T07:34:10.000
Closed Date
2015-03-06T07:34:08.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2482442.4530601200
Y Coordinate
6947227.9127487000
Lat Long Location
2700 S R L THORNTON FWY, DALLAS, TX, 75224
Unique Key
1147589683
15-00077319
Service Request Number: 15-00077319 • Address: N CENTRAL EXPY & ROSS AVE, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
15-00077319
Address
N CENTRAL EXPY & ROSS AVE, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-03-12T21:50:12.000
Status
Closed
Created Date
2015-03-05T21:50:12.000
Update Date
2015-03-06T08:58:33.000
Closed Date
2015-03-06T08:58:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493085.9234746700
Y Coordinate
6975483.9634385100
Unique Key
1147588609
14-00440804
Service Request Number: 14-00440804 • Address: N HOUSTON ST & LYTE ST, DALLAS, 75201, DALLAS, TX 75201 • City Council District: 2
Service Request Number
14-00440804
Address
N HOUSTON ST & LYTE ST, DALLAS, 75201, DALLAS, TX 75201
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-10T11:22:11.000
Status
Closed
Created Date
2014-10-27T11:22:11.000
Update Date
2014-11-06T15:44:28.000
Closed Date
2014-11-06T15:44:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487656.4155331500
Y Coordinate
6975172.2792225500
Unique Key
1137829082
14-00440820
Service Request Number: 14-00440820 • Address: CREST RIDGE DR & ESTACADO DR, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
14-00440820
Address
CREST RIDGE DR & ESTACADO DR, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-03T11:29:36.000
Status
Closed
Created Date
2014-10-27T11:29:36.000
Update Date
2014-11-02T17:48:47.000
Closed Date
2014-11-02T17:48:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2526771.5710664800
Y Coordinate
6991308.1906937300
Unique Key
1137830203
14-00466956
Service Request Number: 14-00466956 • Address: S HAMPTON RD & W ILLINOIS AVE, DALLAS, 75224, DALLAS, TX • City Council District: 1
Service Request Number
14-00466956
Address
S HAMPTON RD & W ILLINOIS AVE, DALLAS, 75224, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-11-24T13:49:29.000
Status
Closed
Created Date
2014-11-15T13:49:29.000
Update Date
2014-11-20T15:12:59.000
Closed Date
2014-11-20T15:12:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473732.4603308700
Y Coordinate
6948918.0610638700
Unique Key
1139481178
15-00077314
Service Request Number: 15-00077314 • Address: MATILDA ST & MCCOMMAS BLVD, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
15-00077314
Address
MATILDA ST & MCCOMMAS BLVD, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-03-12T21:35:25.000
Status
Closed
Created Date
2015-03-05T21:35:25.000
Update Date
2015-03-06T08:59:47.000
Closed Date
2015-03-06T08:59:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500482.0203235000
Y Coordinate
6989257.0137196800
Unique Key
1147588278
15-00023482
Service Request Number: 15-00023482 • Address: 650 S GRIFFIN ST, DALLAS, TX 75202 • City Council District: 2
Service Request Number
15-00023482
Address
650 S GRIFFIN ST, DALLAS, TX 75202
City Council District
2
Department
FIRE - Rescue Department
Service Request Type
Parking in Fire Lane/ Fire Hydrants - DFD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-30T13:42:22.000
Status
Closed
Created Date
2015-01-21T13:42:22.000
Update Date
2015-01-21T13:46:56.000
Closed Date
2015-01-21T13:46:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490517.7517189100
Y Coordinate
6968971.4907023400
Lat Long Location
650 S GRIFFIN ST, DALLAS, TX, 75202
Unique Key
1144192371
15-00077273
Service Request Number: 15-00077273 • Address: S HAMPTON RD & W KIEST BLVD, DALLAS, 75224, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00077273
Address
S HAMPTON RD & W KIEST BLVD, DALLAS, 75224, DALLAS, TX 75224
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-10T19:09:29.000
Status
Closed
Created Date
2015-03-05T19:09:29.000
Update Date
2015-03-05T19:13:23.000
Closed Date
2015-03-05T19:13:19.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Urgent
Method Received Description
Web
X Coordinate
2473794.7120181900
Y Coordinate
6943628.5110274200
Unique Key
1147583822
15-00077341
Service Request Number: 15-00077341 • Address: DALLAS FT WORTH TPKE & S RIVERFRONT BLVD, DALLAS, 75207, DALLAS, TX • City Council District: 6
Service Request Number
15-00077341
Address
DALLAS FT WORTH TPKE & S RIVERFRONT BLVD, DALLAS, 75207, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-14T00:54:07.000
Status
Closed
Created Date
2015-03-06T00:54:07.000
Update Date
2015-03-09T11:05:53.000
Closed Date
2015-03-09T11:05:51.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2487292.5990400500
Y Coordinate
6967857.9183273000
Unique Key
1147589882
15-00261907
Service Request Number: 15-00261907 • Address: 2411 E PENTAGON PKWY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00261907
Address
2411 E PENTAGON PKWY, DALLAS, TX 75241
City Council District
8
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-29T09:31:37.000
Status
Open
Created Date
2015-06-15T09:31:37.000
Update Date
2015-06-15T09:37:50.000
Closed Date
2015-06-15T09:31:37.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2497690.7567112800
Y Coordinate
6935984.6116081300
Lat Long Location
2411 E PENTAGON PKWY, DALLAS, TX, 75241
Unique Key
1159389785
15-00023522
Service Request Number: 15-00023522 • Address: 6000 S R L THORNTON FWY, DALLAS, TX 75241 • City Council District: 3
Service Request Number
15-00023522
Address
6000 S R L THORNTON FWY, DALLAS, TX 75241
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-24T14:00:34.000
Status
Closed
Created Date
2015-01-21T14:00:34.000
Update Date
2015-01-21T16:24:40.000
Closed Date
2015-01-21T16:24:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484673.7547896800
Y Coordinate
6932528.7914831300
Lat Long Location
6000 S R L THORNTON FWY, DALLAS, TX, 75241
Unique Key
1144194840