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311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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Showing 50 real records
14-00490659
Service Request Number: 14-00490659 • Address: CROMWELL DR & FOREST LN, DALLAS, 75234, DALLAS, TX • City Council District: 13
Service Request Number
14-00490659
Address
CROMWELL DR & FOREST LN, DALLAS, 75234, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-12-15T11:28:30.000
Status
Closed
Created Date
2014-12-08T11:28:30.000
Update Date
2014-12-09T08:42:52.000
Closed Date
2014-12-09T08:42:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2470534.6868019000
Y Coordinate
7017755.5621815500
Unique Key
1141015157
15-00214643
Service Request Number: 15-00214643 • Address: 633 N WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00214643
Address
633 N WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-23T13:35:01.000
Status
Closed
Created Date
2015-05-22T13:35:01.000
Update Date
2015-05-22T14:30:53.000
Closed Date
2015-05-22T14:21:00.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477172.7239864600
Y Coordinate
6959794.0216803100
Lat Long Location
633 N WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1156454300
15-00253567
Service Request Number: 15-00253567 • Address: 1506 EMPIRE CENTRAL, DALLAS, TX 75235 • City Council District: 2
Service Request Number
15-00253567
Address
1506 EMPIRE CENTRAL, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-22T00:00:00.000
Status
Closed
Created Date
2015-06-09T00:00:00.000
Update Date
2015-12-10T09:50:52.000
Closed Date
2015-12-10T09:50:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2470642.2277122800
Y Coordinate
6987508.8382981500
Lat Long Location
1506 EMPIRE, DALLAS, TX, 75235
Unique Key
1158850405
14-00516685
Service Request Number: 14-00516685 • Address: PRESTON RD & BELT LINE RD, DALLAS, 75254, DALLAS, TX • City Council District: 11
Service Request Number
14-00516685
Address
PRESTON RD & BELT LINE RD, DALLAS, 75254, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-01-22T14:20:35.000
Status
Closed
Created Date
2014-12-31T14:20:35.000
Update Date
2015-01-05T12:13:40.000
Closed Date
2015-01-05T12:13:38.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2488637.5594144700
Y Coordinate
7034177.1725230600
Unique Key
1142671480
14-00499534
Service Request Number: 14-00499534 • Address: 4331 S HAMPTON RD, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00499534
Address
4331 S HAMPTON RD, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-01-22T11:07:25.000
Status
Closed
Created Date
2014-12-15T11:07:25.000
Update Date
2014-12-28T09:20:25.000
Closed Date
2014-12-28T09:20:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473868.9213842100
Y Coordinate
6937973.7802785400
Lat Long Location
4331 S HAMPTON RD, DALLAS, TX, 75232
Unique Key
1141576255
14-00476620
Service Request Number: 14-00476620 • Address: N PRAIRIE CREEK RD & PALISADE DR, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00476620
Address
N PRAIRIE CREEK RD & PALISADE DR, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-01-02T13:11:16.000
Status
Closed
Created Date
2014-11-23T13:11:16.000
Update Date
2014-12-02T13:37:01.000
Closed Date
2014-12-02T13:36:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2532477.1327279300
Y Coordinate
6959570.5495824900
Unique Key
1140086985
15-00253486
Service Request Number: 15-00253486 • Address: 1200 E PENTAGON PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00253486
Address
1200 E PENTAGON PKWY, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-11T09:27:17.000
Status
Closed
Created Date
2015-06-10T09:27:17.000
Update Date
2015-06-10T13:48:57.000
Closed Date
2015-06-10T12:17:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489401.2731013900
Y Coordinate
6936499.4551009400
Lat Long Location
1200 E PENTAGON PKWY, DALLAS, TX, 75216
Unique Key
1158845129
14-00476580
Service Request Number: 14-00476580 • Address: L B J FWY & HILLCREST RD, DALLAS, 75240, DALLAS, TX • City Council District: 11
Service Request Number
14-00476580
Address
L B J FWY & HILLCREST RD, DALLAS, 75240, DALLAS, TX
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-24T11:09:24.000
Status
Closed
Created Date
2014-11-23T11:09:24.000
Update Date
2014-11-23T11:12:28.000
Closed Date
2014-11-23T11:12:26.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Urgent
Method Received Description
Phone
X Coordinate
2494279.2170762500
Y Coordinate
7023750.7925637900
Unique Key
1140084296
14-00476641
Service Request Number: 14-00476641 • Address: HOLCOMB RD & BRUTON RD, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00476641
Address
HOLCOMB RD & BRUTON RD, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-03T14:08:59.000
Status
Closed
Created Date
2014-11-23T14:08:59.000
Update Date
2014-11-29T15:13:52.000
Closed Date
2014-11-29T15:13:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2530055.5315654200
Y Coordinate
6960189.6943641400
Unique Key
1140088157
14-00476613
Service Request Number: 14-00476613 • Address: 406 N PEARL ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
14-00476613
Address
406 N PEARL ST, DALLAS, TX 75201
City Council District
14
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-02-02T12:55:19.000
Status
Closed
Created Date
2014-11-23T12:55:19.000
Update Date
2014-11-24T12:30:27.000
Closed Date
2014-11-24T12:30:25.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2493217.5730473700
Y Coordinate
6972737.8212305200
Lat Long Location
406 N PEARL ST, DALLAS, TX, 75201
Unique Key
1140086566
15-00287278
Service Request Number: 15-00287278 • Address: 409 E 9TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00287278
Address
409 E 9TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-30T18:14:42.000
Status
Closed
Created Date
2015-06-27T18:14:42.000
Update Date
2015-06-27T18:53:54.000
Closed Date
2015-06-27T18:48:00.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2485166.0759269700
Y Coordinate
6959311.3313264200
Lat Long Location
409 E 9TH ST, DALLAS, TX, 75203
Unique Key
1161020568
15-00275609
Service Request Number: 15-00275609 • Address: 1700 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00275609
Address
1700 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Management Services
Service Request Type
Environmental Quality General Request - OEQ
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-07T12:12:48.000
Status
Closed
Created Date
2015-06-22T12:12:48.000
Update Date
2015-06-24T11:15:47.000
Closed Date
2015-06-24T11:15:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489567.7931279900
Y Coordinate
6951648.0765447500
Lat Long Location
1700 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1160277272
14-00516730
Service Request Number: 14-00516730 • Address: ALLEN ST & COLE AVE, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
14-00516730
Address
ALLEN ST & COLE AVE, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-20T14:35:35.000
Status
Closed
Created Date
2014-12-31T14:35:35.000
Update Date
2016-11-21T10:38:14.000
Closed Date
2016-11-21T10:38:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490059.9322478200
Y Coordinate
6978869.2545713900
Unique Key
1142673610
15-00253467
Service Request Number: 15-00253467 • Address: 4300 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 13
Service Request Number
15-00253467
Address
4300 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-11T09:24:34.000
Status
Closed
Created Date
2015-06-10T09:24:34.000
Update Date
2015-06-10T13:18:25.000
Closed Date
2015-06-10T13:01:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2479308.4974476900
Y Coordinate
7001226.2575676200
Lat Long Location
4300 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1158843953
15-00114738
Service Request Number: 15-00114738 • Address: ABRAMS RD & BELMONT AVE, DALLAS, 75214, DALLAS, TX • City Council District: 14
Service Request Number
15-00114738
Address
ABRAMS RD & BELMONT AVE, DALLAS, 75214, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-04-06T20:24:42.000
Status
Closed
Created Date
2015-03-30T20:24:42.000
Update Date
2015-03-31T08:41:38.000
Closed Date
2015-03-31T08:41:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2505177.8940929100
Y Coordinate
6984702.2176911600
Unique Key
1150137699
14-00490728
Service Request Number: 14-00490728 • Address: S CORINTH ST RD & DANUBE DR, DALLAS, 75203, DALLAS, TX 75215 • City Council District: 4
Service Request Number
14-00490728
Address
S CORINTH ST RD & DANUBE DR, DALLAS, 75203, DALLAS, TX 75215
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-01-14T11:53:43.000
Status
Closed
Created Date
2014-12-08T11:53:43.000
Update Date
2014-12-16T18:11:04.000
Closed Date
2014-12-16T18:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491400.0886751800
Y Coordinate
6951389.1290522100
Unique Key
1141019348
15-00180788
Service Request Number: 15-00180788 • Address: 2747 WILTON AVE, DALLAS, TX • City Council District: 1
Service Request Number
15-00180788
Address
2747 WILTON AVE, DALLAS, TX
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-12T13:42:01.000
Status
Closed
Created Date
2015-05-05T13:42:01.000
Update Date
2015-05-07T08:01:48.000
Closed Date
2015-05-07T08:01:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2471299.5429127600
Y Coordinate
6952156.5345612700
Lat Long Location
2747 WILTON AVE, DALLAS, TX
Unique Key
1154295874
15-00278533
Service Request Number: 15-00278533 • Address: 3214 N WINNETKA AVE, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00278533
Address
3214 N WINNETKA AVE, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-26T13:56:08.000
Status
Closed
Created Date
2015-06-23T13:56:08.000
Update Date
2015-06-23T14:51:56.000
Closed Date
2015-06-23T14:51:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478740.3467879000
Y Coordinate
6970957.5694570100
Lat Long Location
3214 N WINNETKA AVE, DALLAS, TX, 75212
Unique Key
1160462241
15-00287272
Service Request Number: 15-00287272 • Address: 410 N BAGLEY ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00287272
Address
410 N BAGLEY ST, DALLAS, TX 75211
City Council District
6
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-12T17:49:43.000
Status
Closed
Created Date
2015-06-27T17:49:43.000
Update Date
2015-07-06T11:51:44.000
Closed Date
2015-07-06T11:51:43.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2456482.0734251700
Y Coordinate
6958834.4645325700
Lat Long Location
410 N BAGLEY ST, DALLAS, TX, 75211
Unique Key
1161020189
15-00076942
Service Request Number: 15-00076942 • Address: ANN ARBOR AVE & MALDEN LN, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
15-00076942
Address
ANN ARBOR AVE & MALDEN LN, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-12T15:13:04.000
Status
Closed
Created Date
2015-03-05T15:13:04.000
Update Date
2015-03-05T15:14:23.000
Closed Date
2015-03-05T15:14:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489313.3129897500
Y Coordinate
6939029.9015812000
Unique Key
1147564986
15-00192824
Service Request Number: 15-00192824 • Address: 709 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00192824
Address
709 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-23T10:02:07.000
Status
Closed
Created Date
2015-05-12T10:02:07.000
Update Date
2015-05-12T10:03:17.000
Closed Date
2015-05-12T10:03:16.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473683.3470025000
Y Coordinate
6955693.9407239200
Lat Long Location
709 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1155092915
15-00287290
Service Request Number: 15-00287290 • Address: 6136 BRANDEIS LN, DALLAS, TX • City Council District: 9
Service Request Number
15-00287290
Address
6136 BRANDEIS LN, DALLAS, TX
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-09T19:03:40.000
Status
Closed
Created Date
2015-06-27T19:03:40.000
Update Date
2015-07-01T11:56:27.000
Closed Date
2015-07-01T11:56:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2503011.0485364000
Y Coordinate
6994728.0774252600
Lat Long Location
6136 BRANDEIS LN, DALLAS, TX
Unique Key
1161021274
14-00499545
Service Request Number: 14-00499545 • Address: 222 E MONTANA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00499545
Address
222 E MONTANA AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-01-29T11:11:15.000
Status
Closed
Created Date
2014-12-15T11:11:15.000
Update Date
2015-02-02T12:23:57.000
Closed Date
2015-02-02T12:23:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484695.1220869500
Y Coordinate
6949532.3200906400
Lat Long Location
222 E MONTANA AVE, DALLAS, TX, 75216
Unique Key
1141576872
14-00466685
Service Request Number: 14-00466685 • Address: CHURCH RD & WHITE ROCK TRL, DALLAS, 75238, DALLAS, TX • City Council District: 10
Service Request Number
14-00466685
Address
CHURCH RD & WHITE ROCK TRL, DALLAS, 75238, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-21T20:04:15.000
Status
Closed
Created Date
2014-11-14T20:04:15.000
Update Date
2014-11-17T09:14:34.000
Closed Date
2014-11-17T09:14:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511605.3955800500
Y Coordinate
7009868.9678999400
Unique Key
1139462912
15-00283374
Service Request Number: 15-00283374 • Address: 1108 E 9TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00283374
Address
1108 E 9TH ST, DALLAS, TX 75203
City Council District
4
Department
Sustainable Development and Construction Dept.
Service Request Type
Historic/Conservation District Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-09-21T13:12:27.000
Status
Closed
Created Date
2015-06-25T13:12:27.000
Update Date
2015-07-09T07:47:00.000
Closed Date
2015-07-09T07:47:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
E-Mail
X Coordinate
2488594.1941908000
Y Coordinate
6959841.3054048700
Lat Long Location
1108 E 9TH ST, DALLAS, TX, 75203
Unique Key
1160773644
14-00499527
Service Request Number: 14-00499527 • Address: 2403 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00499527
Address
2403 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-16T11:03:30.000
Status
Closed
Created Date
2014-12-15T11:03:30.000
Update Date
2014-12-15T13:48:04.000
Closed Date
2014-12-15T13:43:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2494091.1241007400
Y Coordinate
6944958.2725964800
Lat Long Location
2403 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1141575808
15-00253729
Service Request Number: 15-00253729 • Address: 12500 TI BLVD, DALLAS, TX • City Council District: 10
Service Request Number
15-00253729
Address
12500 TI BLVD, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-15T10:22:07.000
Status
Closed
Created Date
2015-06-10T10:22:07.000
Update Date
2015-06-10T21:23:26.000
Closed Date
2015-06-10T21:23:22.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2502888.5502458300
Y Coordinate
7018167.2618873000
Lat Long Location
12500 TI BLVD, DALLAS, TX
Unique Key
1158860507
15-00192760
Service Request Number: 15-00192760 • Address: 300 N ERVAY ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
15-00192760
Address
300 N ERVAY ST, DALLAS, TX 75201
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-18T09:49:20.000
Status
Closed
Created Date
2015-05-12T09:49:20.000
Update Date
2015-05-14T05:34:28.000
Closed Date
2015-05-14T05:34:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491672.7439354900
Y Coordinate
6971899.1498300400
Lat Long Location
300 N ERVAY ST, DALLAS, TX, 75201
Unique Key
1155088481
15-00245671
Service Request Number: 15-00245671 • Address: 1100 N BEACON ST, DALLAS, TX 75214 • City Council District: 14
Service Request Number
15-00245671
Address
1100 N BEACON ST, DALLAS, TX 75214
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-14T08:33:43.000
Status
Closed
Created Date
2015-06-07T08:33:43.000
Update Date
2015-06-08T07:55:16.000
Closed Date
2015-06-08T07:53:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2501963.6098221000
Y Coordinate
6981119.0646175600
Lat Long Location
1100 N BEACON ST, DALLAS, TX, 75214
Unique Key
1158405861
15-00036622
Service Request Number: 15-00036622 • Address: 6478 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00036622
Address
6478 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Graffiti City Streets & Bridges - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-02-23T11:53:42.000
Status
Closed
Created Date
2015-01-31T11:53:42.000
Update Date
2015-02-02T07:29:52.000
Closed Date
2015-02-02T07:29:51.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2509226.0982196900
Y Coordinate
6978269.7409336400
Lat Long Location
6478 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1145020526
15-00102298
Service Request Number: 15-00102298 • Address: PREAKNESS LN & MONMOUTH LN, DALLAS, 75211, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00102298
Address
PREAKNESS LN & MONMOUTH LN, DALLAS, 75211, DALLAS, TX 75211
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-06T13:37:10.000
Status
Closed
Created Date
2015-03-23T13:37:10.000
Update Date
2015-04-01T12:42:53.000
Closed Date
2015-04-01T12:42:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2456558.9844864200
Y Coordinate
6956273.4406549000
Unique Key
1149352321
14-00466687
Service Request Number: 14-00466687 • Address: N HOUSTON ST & MCKINNEY AVE, DALLAS, 75202, DALLAS, TX • City Council District: 2
Service Request Number
14-00466687
Address
N HOUSTON ST & MCKINNEY AVE, DALLAS, 75202, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-21T20:07:48.000
Status
Closed
Created Date
2014-11-14T20:07:48.000
Update Date
2014-11-17T09:15:48.000
Closed Date
2014-11-17T09:15:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488159.8655864800
Y Coordinate
6972071.5159494500
Unique Key
1139463039
14-00451276
Service Request Number: 14-00451276 • Address: COX LN & FOREST LN, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
14-00451276
Address
COX LN & FOREST LN, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-10T16:52:33.000
Status
Closed
Created Date
2014-11-03T16:52:33.000
Update Date
2014-11-04T07:16:24.000
Closed Date
2014-11-04T07:16:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474393.3897725000
Y Coordinate
7017789.2003912100
Unique Key
1138479114
14-00516780
Service Request Number: 14-00516780 • Address: WOFFORD DR & ELVA AVE, DALLAS, 75227, DALLAS, TX • City Council District: 5
Service Request Number
14-00516780
Address
WOFFORD DR & ELVA AVE, DALLAS, 75227, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-03T14:55:03.000
Status
Closed
Created Date
2014-12-31T14:55:03.000
Update Date
2014-12-31T15:41:08.000
Closed Date
2014-12-31T15:41:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2522500.4724773000
Y Coordinate
6967221.1704425400
Unique Key
1142676430
15-00114853
Service Request Number: 15-00114853 • Address: IRVING BLVD & PULASKI ST, DALLAS, 75247, DALLAS, TX • City Council District: 6
Service Request Number
15-00114853
Address
IRVING BLVD & PULASKI ST, DALLAS, 75247, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-14T06:51:17.000
Status
Closed
Created Date
2015-03-31T06:51:17.000
Update Date
2015-04-07T12:40:57.000
Closed Date
2015-04-07T12:40:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2466828.6829234900
Y Coordinate
6980730.5745912400
Unique Key
1150144909
15-00253583
Service Request Number: 15-00253583 • Address: 1506 EMPIRE CENTRAL, DALLAS, TX 75235 • City Council District: 2
Service Request Number
15-00253583
Address
1506 EMPIRE CENTRAL, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-22T00:00:00.000
Status
Closed
Created Date
2015-06-09T00:00:00.000
Update Date
2015-12-10T09:52:37.000
Closed Date
2015-12-10T09:52:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2470642.2277122800
Y Coordinate
6987508.8382981500
Lat Long Location
1506 EMPIRE, DALLAS, TX, 75235
Unique Key
1158851330
15-00279537
Service Request Number: 15-00279537 • Address: 2532 W KIEST BLVD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00279537
Address
2532 W KIEST BLVD, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-06-30T20:49:33.000
Status
Closed
Created Date
2015-06-23T20:49:33.000
Update Date
2015-06-29T15:45:38.000
Closed Date
2015-06-29T15:45:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2472677.4559652400
Y Coordinate
6943242.9861393900
Lat Long Location
2532 W KIEST BLVD, DALLAS, TX, 75233
Unique Key
1160527665
15-00102307
Service Request Number: 15-00102307 • Address: MATILDA ST & E UNIVERSITY BLVD, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
15-00102307
Address
MATILDA ST & E UNIVERSITY BLVD, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-06T13:39:58.000
Status
Closed
Created Date
2015-03-23T13:39:58.000
Update Date
2015-03-25T10:36:45.000
Closed Date
2015-03-25T10:36:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500460.4317515000
Y Coordinate
6994949.2041105500
Unique Key
1149352865
15-00192841
Service Request Number: 15-00192841 • Address: 618 E 5TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00192841
Address
618 E 5TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-27T10:05:18.000
Status
Closed
Created Date
2015-05-12T10:05:18.000
Update Date
2015-05-19T10:14:51.000
Closed Date
2015-05-19T10:14:51.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2486509.3183163000
Y Coordinate
6961683.6013234600
Lat Long Location
618 E 5TH ST, DALLAS, TX, 75203
Unique Key
1155093869
15-00036515
Service Request Number: 15-00036515 • Address: 722 N BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00036515
Address
722 N BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-01T09:42:11.000
Status
Closed
Created Date
2015-01-31T09:42:11.000
Update Date
2015-01-31T11:57:42.000
Closed Date
2015-01-31T11:52:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2469189.4993189800
Y Coordinate
6959952.0176921900
Lat Long Location
722 N BARNETT AVE, DALLAS, TX, 75211
Unique Key
1145013460
15-00285816
Service Request Number: 15-00285816 • Address: 1921 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00285816
Address
1921 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-08T14:47:34.000
Status
Closed
Created Date
2015-06-26T14:47:34.000
Update Date
2015-06-30T09:09:32.000
Closed Date
2015-06-30T09:09:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2535411.3115359400
Y Coordinate
6934618.0147524300
Lat Long Location
1921 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1160926105
15-00192836
Service Request Number: 15-00192836 • Address: 721 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00192836
Address
721 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-23T10:04:06.000
Status
Closed
Created Date
2015-05-12T10:04:06.000
Update Date
2015-05-12T10:05:07.000
Closed Date
2015-05-12T10:05:06.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473684.6226211800
Y Coordinate
6955611.3973197100
Lat Long Location
721 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1155093553
15-00285623
Service Request Number: 15-00285623 • Address: 910 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00285623
Address
910 N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-03T13:39:56.000
Status
Closed
Created Date
2015-06-26T13:39:56.000
Update Date
2015-10-31T09:19:13.000
Closed Date
2015-10-31T09:17:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2497946.0859466800
Y Coordinate
6976154.5901516900
Lat Long Location
910 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1160914240
15-00275835
Service Request Number: 15-00275835 • Address: 1643 E MISSOURI AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00275835
Address
1643 E MISSOURI AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-04T13:29:18.000
Status
Closed
Created Date
2015-06-22T13:29:18.000
Update Date
2015-07-21T09:04:22.000
Closed Date
2015-07-21T09:04:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2491518.4492614200
Y Coordinate
6948557.7922011200
Lat Long Location
1643 E MISSOURI AVE, DALLAS, TX, 75216
Unique Key
1160292068
14-00451306
Service Request Number: 14-00451306 • Address: HILLCREST RD & ROYAL LN, DALLAS, 75230, DALLAS, TX • City Council District: 13
Service Request Number
14-00451306
Address
HILLCREST RD & ROYAL LN, DALLAS, 75230, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic - Construction Signs - STS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-10T17:10:35.000
Status
Closed
Created Date
2014-11-03T17:10:35.000
Update Date
2014-11-05T15:22:00.000
Closed Date
2014-11-05T15:21:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2493995.3645606600
Y Coordinate
7012728.1851780200
Unique Key
1138481018
15-00114852
Service Request Number: 15-00114852 • Address: AMBROSE DR & CROSSWOOD LN, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
15-00114852
Address
AMBROSE DR & CROSSWOOD LN, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-14T06:49:04.000
Status
Closed
Created Date
2015-03-31T06:49:04.000
Update Date
2015-04-15T13:25:18.000
Closed Date
2015-04-02T12:10:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2506429.1344065500
Y Coordinate
6932916.2099179900
Unique Key
1150144817
15-00285712
Service Request Number: 15-00285712 • Address: 2209 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00285712
Address
2209 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-07-06T14:20:14.000
Status
Closed
Created Date
2015-06-26T14:20:14.000
Update Date
2015-06-29T09:25:08.000
Closed Date
2015-06-29T09:25:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495188.8042850000
Y Coordinate
6948016.5247345300
Lat Long Location
2209 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1160920131
15-00253730
Service Request Number: 15-00253730 • Address: 2859 S MONTREAL AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00253730
Address
2859 S MONTREAL AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-19T10:22:09.000
Status
Closed
Created Date
2015-06-10T10:22:09.000
Update Date
2015-06-12T10:52:15.000
Closed Date
2015-06-12T10:52:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2475620.8853601200
Y Coordinate
6947283.3868379700
Lat Long Location
2859 S MONTREAL AVE, DALLAS, TX, 75224
Unique Key
1158860514
15-00138964
Service Request Number: 15-00138964 • Address: 3004 MODELLA AVE, DALLAS, TX • City Council District: 13
Service Request Number
15-00138964
Address
3004 MODELLA AVE, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-27T14:45:45.000
Status
Closed
Created Date
2015-04-12T14:45:45.000
Update Date
2015-05-08T08:41:44.000
Closed Date
2015-05-08T08:41:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2466705.4014603800
Y Coordinate
7016667.7789432400
Lat Long Location
3004 MODELLA AVE, DALLAS, TX
Unique Key
1151598171
14-00466705
Service Request Number: 14-00466705 • Address: S CORINTH ST RD & MORRELL AVE, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
14-00466705
Address
S CORINTH ST RD & MORRELL AVE, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-21T21:51:04.000
Status
Closed
Created Date
2014-11-14T21:51:04.000
Update Date
2014-11-17T09:16:46.000
Closed Date
2014-11-17T09:16:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491641.6079899400
Y Coordinate
6956054.7768782600
Unique Key
1139464176
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