311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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15-00245687
Service Request Number: 15-00245687 • Address: 307 N WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00245687
Address
307 N WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-22T09:09:55.000
Status
Closed
Created Date
2015-06-07T09:09:55.000
Update Date
2015-06-10T15:21:06.000
Closed Date
2015-06-10T15:21:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2478314.0656349000
Y Coordinate
6958888.4857736900
Lat Long Location
307 N WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1158406902
15-00245643
Service Request Number: 15-00245643 • Address: 3415 W PENTAGON PKWY, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00245643
Address
3415 W PENTAGON PKWY, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-10T06:42:53.000
Status
Closed
Created Date
2015-06-07T06:42:53.000
Update Date
2015-06-07T11:35:33.000
Closed Date
2015-06-07T11:35:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2467778.8889540900
Y Coordinate
6944242.3289410300
Lat Long Location
3415 W PENTAGON PKWY, DALLAS, TX, 75233
Unique Key
1158404164
15-00285563
Service Request Number: 15-00285563 • Address: 407 N ACRES DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00285563
Address
407 N ACRES DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-08T13:09:16.000
Status
Closed
Created Date
2015-06-26T13:09:16.000
Update Date
2015-06-29T16:29:45.000
Closed Date
2015-06-29T16:29:43.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2540864.0003292900
Y Coordinate
6949135.5369513000
Lat Long Location
407 N ACRES DR, DALLAS, TX, 75217
Unique Key
1160910551
15-00297890
Service Request Number: 15-00297890 • Address: 1818 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00297890
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-07-09T15:45:42.000
Status
Closed
Created Date
2015-07-02T15:45:42.000
Update Date
2015-07-02T15:46:38.000
Closed Date
2015-07-02T15:46:37.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468344.7299494800
Y Coordinate
6966447.9506423000
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX, 75212
Unique Key
1161682898
15-00263691
Service Request Number: 15-00263691 • Address: 200 W GROVER C WASHINGTON AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00263691
Address
200 W GROVER C WASHINGTON AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-24T18:44:19.000
Status
Closed
Created Date
2015-06-15T18:44:19.000
Update Date
2015-06-15T19:03:16.000
Closed Date
2015-06-15T19:03:16.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483682.5715134600
Y Coordinate
6948094.2854394100
Lat Long Location
200 W GROVER C WASHINGTON AVE, DALLAS, TX, 75224
Unique Key
1159502558
15-00253416
Service Request Number: 15-00253416 • Address: 214 E JERDEN LN, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00253416
Address
214 E JERDEN LN, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-23T09:14:24.000
Status
Closed
Created Date
2015-06-10T09:14:24.000
Update Date
2015-06-10T09:18:19.000
Closed Date
2015-06-10T09:18:18.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484729.1724185100
Y Coordinate
6954612.5021755200
Lat Long Location
214 E JERDEN LN, DALLAS, TX, 75203
Unique Key
1158840845
15-00077067
Service Request Number: 15-00077067 • Address: E RED BIRD LN & MOONGLOW DR, DALLAS, 75241, DALLAS, TX • City Council District: 3
Service Request Number
15-00077067
Address
E RED BIRD LN & MOONGLOW DR, DALLAS, 75241, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-12T16:08:02.000
Status
Closed
Created Date
2015-03-05T16:08:02.000
Update Date
2015-03-05T16:09:20.000
Closed Date
2015-03-05T16:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491731.5577264500
Y Coordinate
6932690.3869648800
Unique Key
1147571852
15-00180743
Service Request Number: 15-00180743 • Address: 122 E BROOKLYN AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00180743
Address
122 E BROOKLYN AVE, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-14T13:30:42.000
Status
Closed
Created Date
2015-05-05T13:30:42.000
Update Date
2015-05-07T16:44:24.000
Closed Date
2015-05-07T16:44:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484346.3977256200
Y Coordinate
6956052.7610490900
Lat Long Location
122 E BROOKLYN AVE, DALLAS, TX, 75203
Unique Key
1154293438
14-00412995
Service Request Number: 14-00412995 • Address: ALCOVA LN & WINECUP RDG, DALLAS, 75249, DALLAS, TX • City Council District: 3
Service Request Number
14-00412995
Address
ALCOVA LN & WINECUP RDG, DALLAS, 75249, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-11T10:16:40.000
Status
Closed
Created Date
2014-10-07T10:16:40.000
Update Date
2014-10-29T13:22:08.000
Closed Date
2014-10-29T13:22:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2439350.4057645300
Y Coordinate
6923413.6495063800
Unique Key
1136086552
15-00275748
Service Request Number: 15-00275748 • Address: 424 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00275748
Address
424 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-08-04T12:58:41.000
Status
Closed
Created Date
2015-06-22T12:58:41.000
Update Date
2015-06-24T14:30:54.000
Closed Date
2015-06-24T14:30:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482296.7289661900
Y Coordinate
6957350.3329811500
Lat Long Location
424 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1160286581
15-00253327
Service Request Number: 15-00253327 • Address: 1901 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00253327
Address
1901 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-19T08:50:53.000
Status
Closed
Created Date
2015-06-10T08:50:53.000
Update Date
2015-06-12T10:50:44.000
Closed Date
2015-06-12T10:50:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477514.1575639600
Y Coordinate
6951434.4228202400
Lat Long Location
1901 S EDGEFIELD AVE, DALLAS, TX, 75224
Unique Key
1158835006
15-00049580
Service Request Number: 15-00049580 • Address: 202 S ROSEMONT AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00049580
Address
202 S ROSEMONT AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-20T20:50:39.000
Status
Closed
Created Date
2015-02-10T20:50:39.000
Update Date
2015-02-13T10:35:43.000
Closed Date
2015-02-13T10:35:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2476453.8153561800
Y Coordinate
6957615.9819139700
Lat Long Location
202 S ROSEMONT AVE, DALLAS, TX, 75208
Unique Key
1145843958
15-00077013
Service Request Number: 15-00077013 • Address: E LEDBETTER DR & RAMONA AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
15-00077013
Address
E LEDBETTER DR & RAMONA AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-12T15:41:27.000
Status
Closed
Created Date
2015-03-05T15:41:27.000
Update Date
2015-03-05T15:42:21.000
Closed Date
2015-03-05T15:42:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492539.8458618100
Y Coordinate
6936165.9714289500
Unique Key
1147568579
15-00273994
Service Request Number: 15-00273994 • Address: 3152 S WESTMORELAND RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00273994
Address
3152 S WESTMORELAND RD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-08-04T19:35:13.000
Status
Closed
Created Date
2015-06-20T19:35:13.000
Update Date
2015-06-24T12:14:46.000
Closed Date
2015-06-24T12:14:46.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2468422.8164105700
Y Coordinate
6943753.7248810900
Lat Long Location
3152 S WESTMORELAND RD, DALLAS, TX, 75233
Unique Key
1160169579
15-00285364
Service Request Number: 15-00285364 • Address: 300 E JEFFERSON BLVD, DALLAS, TX • City Council District: 1
Service Request Number
15-00285364
Address
300 E JEFFERSON BLVD, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-10T11:49:36.000
Status
Closed
Created Date
2015-06-26T11:49:36.000
Update Date
2015-08-17T15:33:31.000
Closed Date
2015-08-17T15:33:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2484875.0759848700
Y Coordinate
6957982.4373787200
Lat Long Location
300 E JEFFERSON BLVD, DALLAS, TX
Unique Key
1160897359
15-00036460
Service Request Number: 15-00036460 • Address: 301 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00036460
Address
301 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-03-17T08:30:54.000
Status
Closed
Created Date
2015-01-31T08:30:54.000
Update Date
2015-02-17T12:51:50.000
Closed Date
2015-02-17T12:51:50.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535239.5416032100
Y Coordinate
6948207.5549014600
Lat Long Location
301 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1145009868
15-00076999
Service Request Number: 15-00076999 • Address: FERNWOOD AVE & ANN ARBOR AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
15-00076999
Address
FERNWOOD AVE & ANN ARBOR AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-12T15:36:41.000
Status
Closed
Created Date
2015-03-05T15:36:41.000
Update Date
2015-03-05T15:37:47.000
Closed Date
2015-03-05T15:37:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491886.2208732100
Y Coordinate
6940124.1160834100
Unique Key
1147567876
15-00285429
Service Request Number: 15-00285429 • Address: 1226 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00285429
Address
1226 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-29T12:15:34.000
Status
Closed
Created Date
2015-06-26T12:15:34.000
Update Date
2015-06-26T14:17:29.000
Closed Date
2015-06-26T14:17:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2488811.1460934700
Y Coordinate
6941879.8491477700
Lat Long Location
1226 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1160901775
15-00180699
Service Request Number: 15-00180699 • Address: 710 S AKARD ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00180699
Address
710 S AKARD ST, DALLAS, TX 75201
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-19T13:17:30.000
Status
Closed
Created Date
2015-05-05T13:17:30.000
Update Date
2015-05-06T08:59:56.000
Closed Date
2015-05-06T08:59:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491649.3006667700
Y Coordinate
6969328.4809519500
Lat Long Location
710 S AKARD ST, DALLAS, TX, 75201
Unique Key
1154290573
15-00076954
Service Request Number: 15-00076954 • Address: N PRAIRIE CREEK RD & SCYENE RD, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
15-00076954
Address
N PRAIRIE CREEK RD & SCYENE RD, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-10T15:17:28.000
Status
Closed
Created Date
2015-03-05T15:17:28.000
Update Date
2015-03-05T15:21:28.000
Closed Date
2015-03-05T15:21:24.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Urgent
Method Received Description
Phone
X Coordinate
2532351.4454550600
Y Coordinate
6965566.3980347200
Unique Key
1147565559
15-00076964
Service Request Number: 15-00076964 • Address: N PRAIRIE CREEK RD & SCYENE RD, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
15-00076964
Address
N PRAIRIE CREEK RD & SCYENE RD, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-13T15:21:28.000
Status
Closed
Created Date
2015-03-05T15:21:28.000
Update Date
2015-03-09T09:49:03.000
Closed Date
2015-03-09T09:49:02.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2532351.4441858100
Y Coordinate
6965566.3987127300
Unique Key
1147566065
15-00049603
Service Request Number: 15-00049603 • Address: 1405 RENNER DR, DALLAS, TX • City Council District: 4
Service Request Number
15-00049603
Address
1405 RENNER DR, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-31T22:28:10.000
Status
Closed
Created Date
2015-02-10T22:28:10.000
Update Date
2015-02-12T16:38:33.000
Closed Date
2015-02-12T16:38:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2490347.3299218900
Y Coordinate
6954240.0630487600
Lat Long Location
1405 RENNER DR, DALLAS, TX
Unique Key
1145845468
15-00261702
Service Request Number: 15-00261702 • Address: 613 N VERNON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00261702
Address
613 N VERNON AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-24T08:26:12.000
Status
Closed
Created Date
2015-06-15T08:26:12.000
Update Date
2015-06-18T11:48:35.000
Closed Date
2015-06-18T11:48:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2480102.9332037700
Y Coordinate
6959820.6010253400
Lat Long Location
613 N VERNON AVE, DALLAS, TX, 75208
Unique Key
1159375077
15-00124546
Service Request Number: 15-00124546 • Address: 710 N EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00124546
Address
710 N EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-10T13:42:38.000
Status
Closed
Created Date
2015-04-03T13:42:38.000
Update Date
2015-04-08T05:35:35.000
Closed Date
2015-04-08T05:35:34.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2487185.4192488000
Y Coordinate
6962219.7937210300
Lat Long Location
710 N EWING AVE, DALLAS, TX, 75203
Unique Key
1150699070
14-00427008
Service Request Number: 14-00427008 • Address: S BEACON ST & ALTON AVE, DALLAS, 75214, DALLAS, TX • City Council District: 2
Service Request Number
14-00427008
Address
S BEACON ST & ALTON AVE, DALLAS, 75214, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-12T14:06:20.000
Status
Closed
Created Date
2014-10-16T14:06:20.000
Update Date
2014-10-17T14:21:33.000
Closed Date
2014-10-17T14:21:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2504707.0327297800
Y Coordinate
6978305.8231090100
Unique Key
1136956765
15-00237096
Service Request Number: 15-00237096 • Address: 419 N WILLOMET AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00237096
Address
419 N WILLOMET AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-06T11:57:19.000
Status
Closed
Created Date
2015-06-03T11:57:19.000
Update Date
2015-06-03T12:29:00.000
Closed Date
2015-06-02T12:28:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478693.7590246700
Y Coordinate
6959206.6147051700
Lat Long Location
419 N WILLOMET AVE, DALLAS, TX, 75208
Unique Key
1157896295
15-00077017
Service Request Number: 15-00077017 • Address: E LEDBETTER DR & PALODURO LN, DALLAS, 75216, DALLAS, TX • City Council District: 3
Service Request Number
15-00077017
Address
E LEDBETTER DR & PALODURO LN, DALLAS, 75216, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-12T15:44:00.000
Status
Closed
Created Date
2015-03-05T15:44:00.000
Update Date
2015-03-05T15:45:14.000
Closed Date
2015-03-05T15:45:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487514.3233674100
Y Coordinate
6935847.2483325900
Unique Key
1147568866
14-00466276
Service Request Number: 14-00466276 • Address: HILLCREST RD & WALNUT HILL LN, DALLAS, 75225, DALLAS, TX • City Council District: 13
Service Request Number
14-00466276
Address
HILLCREST RD & WALNUT HILL LN, DALLAS, 75225, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-21T14:44:33.000
Status
Closed
Created Date
2014-11-14T14:44:33.000
Update Date
2014-11-18T06:57:03.000
Closed Date
2014-11-18T06:57:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2494392.6661659000
Y Coordinate
7007341.9969547400
Unique Key
1139434840
15-00237019
Service Request Number: 15-00237019 • Address: 1900 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00237019
Address
1900 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-04T11:37:31.000
Status
Closed
Created Date
2015-06-03T11:37:31.000
Update Date
2015-06-03T14:25:14.000
Closed Date
2015-06-03T14:13:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2493320.3249742900
Y Coordinate
6949034.7769203000
Lat Long Location
1900 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1157891790
15-00245609
Service Request Number: 15-00245609 • Address: 5947 WILLIAMSTOWN RD 5947 WILLIAMSTOWN ROAD, DALLAS, TX 75230 • Department: Sustainable Development and Construction Dept.
Service Request Number
15-00245609
Address
5947 WILLIAMSTOWN RD 5947 WILLIAMSTOWN ROAD, DALLAS, TX 75230
Department
Sustainable Development and Construction Dept.
Service Request Type
Tree Removal - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-22T00:12:43.000
Status
Closed
Created Date
2015-06-07T00:12:43.000
Update Date
2015-06-09T09:27:53.000
Closed Date
2015-06-09T09:27:52.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2488405.3960836500
Y Coordinate
7020131.8425323700
Lat Long Location
5947 WILLIAMSTOWN RD 5947 WILLIAMSTOWN ROAD, DALLAS, TX, 75230
Unique Key
1158401958
14-00413018
Service Request Number: 14-00413018 • Address: HUDNALL ST & LEMMON AVE, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
14-00413018
Address
HUDNALL ST & LEMMON AVE, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-14T10:26:44.000
Status
Closed
Created Date
2014-10-07T10:26:44.000
Update Date
2014-10-07T11:36:31.000
Closed Date
2014-10-07T11:36:29.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2483624.7285376100
Y Coordinate
6987835.6826914000
Unique Key
1136087965
14-00502769
Service Request Number: 14-00502769 • Address: W CAMP WISDOM RD & GREENSPAN AVE, DALLAS, 75232, DALLAS, TX • City Council District: 8
Service Request Number
14-00502769
Address
W CAMP WISDOM RD & GREENSPAN AVE, DALLAS, 75232, DALLAS, TX
City Council District
8
Department
Trinity Watershed Management
Service Request Type
Chemical Spill Routine - TWM
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-27T11:58:56.000
Status
Closed
Created Date
2014-12-17T11:58:56.000
Update Date
2014-12-18T11:19:33.000
Closed Date
2014-12-18T11:19:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482124.9048513400
Y Coordinate
6927919.7913395000
Unique Key
1141784077
15-00073798
Service Request Number: 15-00073798 • Address: 116 S MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00073798
Address
116 S MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-06T14:39:16.000
Status
Closed
Created Date
2015-03-03T14:39:16.000
Update Date
2015-03-03T16:14:40.000
Closed Date
2015-03-03T16:14:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Police/Fire Dispatch
X Coordinate
2537964.6837905300
Y Coordinate
6946911.0975548100
Lat Long Location
116 S MASTERS DR, DALLAS, TX, 75217
Unique Key
1147376032
15-00236965
Service Request Number: 15-00236965 • Address: 5107 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00236965
Address
5107 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Wildlife/Livestock- Routine - CCS
Ert Estimated Response Time
20
Overall Service Request Due Date
2015-07-16T11:30:51.000
Status
Closed
Created Date
2015-06-03T11:30:51.000
Update Date
2015-08-14T15:47:29.000
Closed Date
2015-08-14T15:47:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2506384.7675169200
Y Coordinate
6961610.6425263100
Lat Long Location
5107 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1157889719
15-00077065
Service Request Number: 15-00077065 • Address: UNIVERSITY HILLS BLVD & E RED BIRD LN, DALLAS, 75241, DALLAS, TX • City Council District: 3
Service Request Number
15-00077065
Address
UNIVERSITY HILLS BLVD & E RED BIRD LN, DALLAS, 75241, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-12T16:05:01.000
Status
Closed
Created Date
2015-03-05T16:05:01.000
Update Date
2015-03-05T16:06:38.000
Closed Date
2015-03-05T16:06:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489720.3376250100
Y Coordinate
6932708.8128748900
Unique Key
1147571674
15-00285504
Service Request Number: 15-00285504 • Address: 815 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00285504
Address
815 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-27T12:49:28.000
Status
Closed
Created Date
2015-06-26T12:49:28.000
Update Date
2015-06-27T07:15:17.000
Closed Date
2015-06-27T07:15:16.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2479953.8185178100
Y Coordinate
6957393.9878883500
Lat Long Location
815 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1160906914
15-00285259
Service Request Number: 15-00285259 • Address: 1507 W RED BIRD LN, DALLAS, TX 75232 • City Council District: 3
Service Request Number
15-00285259
Address
1507 W RED BIRD LN, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-29T11:17:06.000
Status
Closed
Created Date
2015-06-26T11:17:06.000
Update Date
2015-06-26T11:38:33.000
Closed Date
2015-06-26T11:38:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477669.4735373700
Y Coordinate
6931703.0941550400
Lat Long Location
1507 W RED BIRD LN, DALLAS, TX, 75232
Unique Key
1160891467
15-00049613
Service Request Number: 15-00049613 • Address: 201 N PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00049613
Address
201 N PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-03-18T23:48:15.000
Status
Closed
Created Date
2015-02-10T23:48:15.000
Update Date
2015-02-18T12:26:42.000
Closed Date
2015-02-18T12:26:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2532597.2809459800
Y Coordinate
6947807.8361376700
Lat Long Location
201 N PRAIRIE CREEK RD, DALLAS, TX, 75217
Unique Key
1145846141
15-00281401
Service Request Number: 15-00281401 • Address: 5425 W MOCKINGBIRD LN, DALLAS, TX 75209 • Department: Code Compliance District Group
Service Request Number
15-00281401
Address
5425 W MOCKINGBIRD LN, DALLAS, TX 75209
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-06T15:37:44.000
Status
Open
Created Date
2015-06-24T15:37:44.000
Update Date
2015-08-06T16:10:32.000
Closed Date
2015-06-24T15:37:44.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484994.2902099900
Y Coordinate
6991476.4400693900
Lat Long Location
5425 W MOCKINGBIRD LN, DALLAS, TX, 75209
Unique Key
1160650475
15-00285698
Service Request Number: 15-00285698 • Address: 3805 S CENTRAL EXPY, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00285698
Address
3805 S CENTRAL EXPY, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-07-06T14:15:11.000
Status
Closed
Created Date
2015-06-26T14:15:11.000
Update Date
2015-06-29T09:23:53.000
Closed Date
2015-06-29T09:23:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2501042.4047939100
Y Coordinate
6962643.9469261700
Lat Long Location
3805 S CENTRAL EXPY, DALLAS, TX, 75215
Unique Key
1160919290
15-00281302
Service Request Number: 15-00281302 • Address: 700 N GOOD LATIMER EXPY, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00281302
Address
700 N GOOD LATIMER EXPY, DALLAS, TX 75204
City Council District
14
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-09-03T15:14:28.000
Status
Closed
Created Date
2015-06-24T15:14:28.000
Update Date
2015-06-24T15:16:02.000
Closed Date
2015-06-24T15:16:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494016.3370051000
Y Coordinate
6973569.0499304200
Lat Long Location
700 N GOOD LATIMER EXPY, DALLAS, TX, 75204
Unique Key
1160644435
15-00274098
Service Request Number: 15-00274098 • Address: 810 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00274098
Address
810 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-28T08:03:39.000
Status
Closed
Created Date
2015-06-21T08:03:39.000
Update Date
2015-07-16T16:38:13.000
Closed Date
2015-07-16T16:38:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2476087.2441648700
Y Coordinate
6955452.6000389000
Lat Long Location
810 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1160176687
15-00253215
Service Request Number: 15-00253215 • Address: 4601 W KIEST BLVD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
15-00253215
Address
4601 W KIEST BLVD, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-23T08:23:21.000
Status
Closed
Created Date
2015-06-10T08:23:21.000
Update Date
2015-07-08T10:06:09.000
Closed Date
2015-07-02T10:05:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2461375.2923544400
Y Coordinate
6943492.7655329800
Lat Long Location
4601 W KIEST BLVD, DALLAS, TX, 75236
Unique Key
1158827470
14-00476449
Service Request Number: 14-00476449 • Address: W 12TH ST & S RAVINIA DR, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
14-00476449
Address
W 12TH ST & S RAVINIA DR, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-27T20:21:26.000
Status
Closed
Created Date
2014-11-22T20:21:26.000
Update Date
2014-11-24T10:52:50.000
Closed Date
2014-11-24T10:52:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469727.9594058800
Y Coordinate
6956498.3770163500
Unique Key
1140076267
15-00283473
Service Request Number: 15-00283473 • Address: 127 N WILLOMET AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00283473
Address
127 N WILLOMET AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-07-31T13:49:56.000
Status
Closed
Created Date
2015-06-25T13:49:56.000
Update Date
2015-06-30T13:07:18.000
Closed Date
2015-06-30T13:07:16.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2478694.6592213200
Y Coordinate
6958188.1589891000
Lat Long Location
127 N WILLOMET AVE, DALLAS, TX, 75208
Unique Key
1160779864
15-00253395
Service Request Number: 15-00253395 • Address: 201 W OHIO AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00253395
Address
201 W OHIO AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-23T09:09:52.000
Status
Closed
Created Date
2015-06-10T09:09:52.000
Update Date
2015-06-11T12:50:45.000
Closed Date
2015-06-11T12:50:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483683.5559323000
Y Coordinate
6948825.0351391700
Lat Long Location
201 W OHIO AVE, DALLAS, TX, 75224
Unique Key
1158839333
15-00276613
Service Request Number: 15-00276613 • Address: 614 N PRAIRIE AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
15-00276613
Address
614 N PRAIRIE AVE, DALLAS, TX 75246
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-29T18:05:52.000
Status
Closed
Created Date
2015-06-22T18:05:52.000
Update Date
2015-06-25T13:23:53.000
Closed Date
2015-06-25T13:20:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2500364.1243235700
Y Coordinate
6977506.9637956400
Lat Long Location
614 N PRAIRIE AVE, DALLAS, TX, 75246
Unique Key
1160345165
15-00051315
Service Request Number: 15-00051315 • Address: CANTON ST & S GRIFFIN ST, DALLAS, 75202, DALLAS, TX • Department: Mobility & Street Services Department
Service Request Number
15-00051315
Address
CANTON ST & S GRIFFIN ST, DALLAS, 75202, DALLAS, TX
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-02-19T07:34:42.000
Status
Closed
Created Date
2015-02-12T07:34:42.000
Update Date
2015-02-12T08:01:07.000
Closed Date
2015-02-12T08:01:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491217.4402289100
Y Coordinate
6968293.9411841800
Unique Key
1145955810
15-00023407
Service Request Number: 15-00023407 • Address: 7830 W AMHERST AVE, DALLAS, TX 75225 • City Council District: 13
Service Request Number
15-00023407
Address
7830 W AMHERST AVE, DALLAS, TX 75225
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-22T12:58:07.000
Status
Closed
Created Date
2015-01-21T12:58:07.000
Update Date
2015-01-21T13:50:37.000
Closed Date
2015-01-21T13:44:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2498761.2950519600
Y Coordinate
6997257.4026866000
Lat Long Location
7830 W AMHERST AVE, DALLAS, TX, 75225
Unique Key
1144187568
15-00049601
Service Request Number: 15-00049601 • Address: 116 N ST PAUL ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
15-00049601
Address
116 N ST PAUL ST, DALLAS, TX 75201
City Council District
14
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-25T22:26:55.000
Status
Closed
Created Date
2015-02-10T22:26:55.000
Update Date
2015-02-12T17:00:39.000
Closed Date
2015-02-12T17:00:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2492255.2217159000
Y Coordinate
6971518.3149547900
Lat Long Location
116 N ST PAUL ST, DALLAS, TX, 75201
Unique Key
1145845352