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311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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14-00440024
Service Request Number: 14-00440024 • Address: E R L THORNTON FWY & SAMUELL BLVD, DALLAS, 75228, DALLAS, TX • City Council District: 7
Service Request Number
14-00440024
Address
E R L THORNTON FWY & SAMUELL BLVD, DALLAS, 75228, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-29T11:04:53.000
Status
Closed
Created Date
2014-10-26T11:04:53.000
Update Date
2014-10-26T11:47:13.000
Closed Date
2014-10-26T11:47:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2513143.8910315200
Y Coordinate
6976026.0412891800
Unique Key
1137777293
15-00026575
Service Request Number: 15-00026575 • Address: BEXAR ST & DORRIS ST, DALLAS, 75215, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00026575
Address
BEXAR ST & DORRIS ST, DALLAS, 75215, DALLAS, TX 75215
City Council District
7
Department
Department of Public Works
Service Request Type
Public Works - General Request - PBW
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-06T14:13:43.000
Status
Closed
Created Date
2015-01-23T14:13:43.000
Update Date
2015-01-23T17:03:42.000
Closed Date
2015-01-23T17:03:41.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2505474.4984572300
Y Coordinate
6957611.2288665400
Unique Key
1144387341
15-00088482
Service Request Number: 15-00088482 • Address: N EDGEFIELD AVE & WALMSLEY AVE, DALLAS, 75208, DALLAS, TX • City Council District: 6
Service Request Number
15-00088482
Address
N EDGEFIELD AVE & WALMSLEY AVE, DALLAS, 75208, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-16T15:52:28.000
Status
Closed
Created Date
2015-03-13T15:52:28.000
Update Date
2015-03-13T15:58:30.000
Closed Date
2015-03-13T15:58:29.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2478117.7663765800
Y Coordinate
6966882.1613503800
Unique Key
1148473648
14-00440111
Service Request Number: 14-00440111 • Address: MIDDLEFIELD RD & JORDAN VALLEY RD, DALLAS, 75253, DALLAS, TX • City Council District: 8
Service Request Number
14-00440111
Address
MIDDLEFIELD RD & JORDAN VALLEY RD, DALLAS, 75253, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-10T15:28:51.000
Status
Closed
Created Date
2014-10-26T15:28:51.000
Update Date
2014-11-03T16:36:42.000
Closed Date
2014-10-27T16:36:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2537723.3056742200
Y Coordinate
6925514.9602751400
Unique Key
1137782911
15-00026606
Service Request Number: 15-00026606 • Address: N AUGUSTA ST & JUNIUS ST, DALLAS, 75214, DALLAS, TX • City Council District: 14
Service Request Number
15-00026606
Address
N AUGUSTA ST & JUNIUS ST, DALLAS, 75214, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-06T14:36:30.000
Status
Closed
Created Date
2015-01-23T14:36:30.000
Update Date
2015-01-29T12:30:36.000
Closed Date
2015-01-29T12:30:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2502443.3234781600
Y Coordinate
6979833.4073081700
Unique Key
1144389594
15-00192560
Service Request Number: 15-00192560 • Address: 5207 BANTING WAY, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00192560
Address
5207 BANTING WAY, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-06-22T09:06:31.000
Status
Closed
Created Date
2015-05-12T09:06:31.000
Update Date
2015-07-03T08:32:34.000
Closed Date
2015-07-03T08:32:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2518490.8018436400
Y Coordinate
6975219.1584023500
Lat Long Location
5207 BANTING WAY, DALLAS, TX, 75227
Unique Key
1155076479
15-00026571
Service Request Number: 15-00026571 • Address: W CANTY ST & N TYLER ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
15-00026571
Address
W CANTY ST & N TYLER ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Department of Public Works
Service Request Type
Construction - Status Inquiry - PBW
Ert Estimated Response Time
4
Overall Service Request Due Date
2015-02-12T14:08:28.000
Status
Closed
Created Date
2015-01-23T14:08:28.000
Update Date
2015-01-26T07:50:13.000
Closed Date
2015-01-26T07:50:13.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2479607.4623462900
Y Coordinate
6960703.3763100800
Unique Key
1144387027
14-00440077
Service Request Number: 14-00440077 • Address: TRAILCREST DR & GOLDEN TROPHY DR, DALLAS, 75232, DALLAS, TX • City Council District: 3
Service Request Number
14-00440077
Address
TRAILCREST DR & GOLDEN TROPHY DR, DALLAS, 75232, DALLAS, TX
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-02T13:36:21.000
Status
Closed
Created Date
2014-10-26T13:36:21.000
Update Date
2014-11-04T07:26:00.000
Closed Date
2014-11-04T07:25:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2480326.4975011600
Y Coordinate
6929285.0730569600
Unique Key
1137780909
14-00440109
Service Request Number: 14-00440109 • Address: LEDBETTER STATION & S LANCASTER RD, DALLAS, 75241, DALLAS, TX • City Council District: 3
Service Request Number
14-00440109
Address
LEDBETTER STATION & S LANCASTER RD, DALLAS, 75241, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Hand Bills/Fliers Complaint - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-12-22T15:23:37.000
Status
Closed
Created Date
2014-10-26T15:23:37.000
Update Date
2014-10-27T10:24:31.000
Closed Date
2014-10-27T10:24:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2495056.9513843400
Y Coordinate
6936047.9471797700
Unique Key
1137782813
15-00037825
Service Request Number: 15-00037825 • Address: N JESTER AVE & OVERCREST ST, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
15-00037825
Address
N JESTER AVE & OVERCREST ST, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-03-10T12:15:55.000
Status
Closed
Created Date
2015-02-02T12:15:55.000
Update Date
2015-02-12T09:19:40.000
Closed Date
2015-02-12T09:19:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2468752.5850497600
Y Coordinate
6960194.1835339100
Unique Key
1145098569
15-00050541
Service Request Number: 15-00050541 • Address: REGAL ROW & GOVERNORS ROW, DALLAS, 75247, DALLAS, TX • City Council District: 6
Service Request Number
15-00050541
Address
REGAL ROW & GOVERNORS ROW, DALLAS, 75247, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-03-04T13:03:43.000
Status
Closed
Created Date
2015-02-11T13:03:43.000
Update Date
2015-02-23T16:04:56.000
Closed Date
2015-02-23T16:04:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2464869.1031182500
Y Coordinate
6988339.4659534000
Unique Key
1145904636
15-00114166
Service Request Number: 15-00114166 • Address: 6767 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00114166
Address
6767 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-11T15:36:16.000
Status
Closed
Created Date
2015-03-30T15:36:16.000
Update Date
2015-06-02T09:37:03.000
Closed Date
2015-06-02T09:37:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507844.1826489300
Y Coordinate
6993298.8478792500
Lat Long Location
6767 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1150101020
15-00114017
Service Request Number: 15-00114017 • Address: 1000 N CENTRAL EXPY, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00114017
Address
1000 N CENTRAL EXPY, DALLAS, TX 75204
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-20T14:52:52.000
Status
Closed
Created Date
2015-03-30T14:52:52.000
Update Date
2015-03-30T14:58:22.000
Closed Date
2015-03-30T14:58:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493301.7071407800
Y Coordinate
6975124.9702395000
Lat Long Location
1000 N CENTRAL EXPY, DALLAS, TX, 75204
Unique Key
1150091295
14-00499438
Service Request Number: 14-00499438 • Address: 400 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00499438
Address
400 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-16T10:27:23.000
Status
Closed
Created Date
2014-12-15T10:27:23.000
Update Date
2014-12-15T10:49:06.000
Closed Date
2014-12-15T10:49:05.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2482444.3021181000
Y Coordinate
6956645.0502354400
Lat Long Location
400 W 12TH ST, DALLAS, TX, 75208
Unique Key
1141569645
15-00281051
Service Request Number: 15-00281051 • Address: 3500 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 2
Service Request Number
15-00281051
Address
3500 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-27T14:11:52.000
Status
Closed
Created Date
2015-06-24T14:11:52.000
Update Date
2015-06-24T18:34:06.000
Closed Date
2015-06-24T18:34:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2471568.6118305600
Y Coordinate
6999065.0967209000
Lat Long Location
3500 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1160628478
14-00440041
Service Request Number: 14-00440041 • Address: S COCKRELL HILL RD & LARUE ST, DALLAS, 75211, DALLAS, TX • City Council District: 3
Service Request Number
14-00440041
Address
S COCKRELL HILL RD & LARUE ST, DALLAS, 75211, DALLAS, TX
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-27T12:06:16.000
Status
Closed
Created Date
2014-10-26T12:06:16.000
Update Date
2014-10-26T14:12:17.000
Closed Date
2014-10-26T01:47:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2463245.6014137400
Y Coordinate
6945978.3096795700
Unique Key
1137778586
14-00476200
Service Request Number: 14-00476200 • Address: DUNCANVILLE RD & W LEDBETTER DR, DALLAS, 75236, DALLAS, TX • City Council District: 3
Service Request Number
14-00476200
Address
DUNCANVILLE RD & W LEDBETTER DR, DALLAS, 75236, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-03T14:11:26.000
Status
Closed
Created Date
2014-11-22T14:11:26.000
Update Date
2014-11-22T16:08:29.000
Closed Date
2014-11-22T16:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2458026.3468443800
Y Coordinate
6938119.6210150200
Unique Key
1140060590
15-00037842
Service Request Number: 15-00037842 • Address: AVON ST & N BARNETT AVE, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
15-00037842
Address
AVON ST & N BARNETT AVE, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-05T12:23:43.000
Status
Closed
Created Date
2015-02-02T12:23:43.000
Update Date
2015-02-02T13:55:06.000
Closed Date
2015-02-02T13:55:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2469162.5635846600
Y Coordinate
6960948.6751655400
Unique Key
1145099646
15-00281060
Service Request Number: 15-00281060 • Address: 5700 W DAVIS ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00281060
Address
5700 W DAVIS ST, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-08-27T14:13:24.000
Status
Closed
Created Date
2015-06-24T14:13:24.000
Update Date
2015-06-25T12:27:23.000
Closed Date
2015-06-25T12:27:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2454890.5433555400
Y Coordinate
6959286.9446996400
Lat Long Location
5700 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1160629069
15-00009420
Service Request Number: 15-00009420 • Address: 309 N VAN BUREN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00009420
Address
309 N VAN BUREN AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-24T09:32:26.000
Status
Closed
Created Date
2015-01-09T09:32:26.000
Update Date
2015-01-15T16:01:28.000
Closed Date
2015-01-15T16:01:28.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2480671.7639001600
Y Coordinate
6959002.3165638400
Lat Long Location
309 N VAN BUREN AVE, DALLAS, TX, 75208
Unique Key
1143285835
14-00476218
Service Request Number: 14-00476218 • Address: E 8TH ST & E 11TH ST, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
14-00476218
Address
E 8TH ST & E 11TH ST, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Political - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-12-16T14:22:37.000
Status
Closed
Created Date
2014-11-22T14:22:37.000
Update Date
2014-11-22T19:12:35.000
Closed Date
2014-11-22T19:12:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492604.4150418400
Y Coordinate
6958725.6150169300
Unique Key
1140061807
15-00180299
Service Request Number: 15-00180299 • Address: 3758 W LAWTHER DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00180299
Address
3758 W LAWTHER DR, DALLAS, TX 75214
City Council District
9
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-19T11:21:37.000
Status
Closed
Created Date
2015-05-05T11:21:37.000
Update Date
2015-05-06T10:48:01.000
Closed Date
2015-05-06T10:48:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2511622.5719317000
Y Coordinate
6990877.2302215300
Lat Long Location
3758 W LAWTHER DR, DALLAS, TX, 75214
Unique Key
1154266169
15-00278292
Service Request Number: 15-00278292 • Address: 814 N HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00278292
Address
814 N HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Park/Recreation Department
Service Request Type
High Weeds Parks - PKR
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-08T12:52:48.000
Status
Closed
Created Date
2015-06-23T12:52:48.000
Update Date
2015-06-24T09:26:28.000
Closed Date
2015-06-24T09:26:26.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2473689.9145148300
Y Coordinate
6960841.4490728700
Lat Long Location
814 N HAMPTON RD, DALLAS, TX, 75208
Unique Key
1160448313
15-00050415
Service Request Number: 15-00050415 • Address: RAMONA AVE & HORTENSE AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
15-00050415
Address
RAMONA AVE & HORTENSE AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-14T12:09:11.000
Status
Closed
Created Date
2015-02-11T12:09:11.000
Update Date
2015-02-11T12:48:11.000
Closed Date
2015-02-11T12:48:11.000
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2491309.1185992200
Y Coordinate
6938329.8618289200
Unique Key
1145897506
15-00060645
Service Request Number: 15-00060645 • Address: 7700 S HAMPTON RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00060645
Address
7700 S HAMPTON RD, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-04-23T13:06:29.000
Status
Closed
Created Date
2015-02-19T13:06:29.000
Update Date
2015-03-17T09:26:43.000
Closed Date
2015-03-17T09:26:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474151.0804257400
Y Coordinate
6924717.2614211200
Lat Long Location
7700 S HAMPTON RD, DALLAS, TX, 75232
Unique Key
1146536038
15-00285097
Service Request Number: 15-00285097 • Address: 3318 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00285097
Address
3318 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-04T10:23:55.000
Status
Closed
Created Date
2015-06-26T10:23:55.000
Update Date
2015-07-01T06:36:06.000
Closed Date
2015-07-01T06:36:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486920.5359620600
Y Coordinate
6943290.9183355800
Lat Long Location
3318 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1160881430
15-00060915
Service Request Number: 15-00060915 • Address: 2838 W CAMP WISDOM RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
15-00060915
Address
2838 W CAMP WISDOM RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-30T14:39:57.000
Status
Closed
Created Date
2015-02-19T14:39:57.000
Update Date
2015-02-19T14:43:55.000
Closed Date
2015-02-19T14:43:54.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2471409.5370056400
Y Coordinate
6927696.7533900100
Lat Long Location
2838 W CAMP WISDOM RD, DALLAS, TX, 75237
Unique Key
1146552631
15-00037819
Service Request Number: 15-00037819 • Address: LEMMON AVE & BLUFFVIEW BLVD, DALLAS, 75209, DALLAS, TX • City Council District: 2
Service Request Number
15-00037819
Address
LEMMON AVE & BLUFFVIEW BLVD, DALLAS, 75209, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-10T12:12:34.000
Status
Closed
Created Date
2015-02-02T12:12:34.000
Update Date
2015-07-13T16:51:40.000
Closed Date
2015-07-13T16:51:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478992.4370725200
Y Coordinate
6995247.8709451200
Unique Key
1145098134
15-00278288
Service Request Number: 15-00278288 • Address: 1030 N ZANG BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00278288
Address
1030 N ZANG BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-05T12:52:08.000
Status
Lien Hold
Created Date
2015-06-23T12:52:08.000
Update Date
2016-01-11T14:43:06.000
Closed Date
2016-01-11T14:43:05.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483831.1834886900
Y Coordinate
6961762.8504720500
Lat Long Location
1030 N ZANG BLVD, DALLAS, TX, 75208
Unique Key
1160448142
15-00214121
Service Request Number: 15-00214121 • Address: 1331 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00214121
Address
1331 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-07-07T11:13:40.000
Status
Closed
Created Date
2015-05-22T11:13:40.000
Update Date
2015-05-22T14:20:28.000
Closed Date
2015-05-22T14:20:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2505235.9971235300
Y Coordinate
6973319.9745067800
Lat Long Location
1331 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1156419728
14-00499483
Service Request Number: 14-00499483 • Address: 1120 S GOOD LATIMER EXPY, DALLAS, TX 75201 • City Council District: 2
Service Request Number
14-00499483
Address
1120 S GOOD LATIMER EXPY, DALLAS, TX 75201
City Council District
2
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-30T10:45:31.000
Status
Closed
Created Date
2014-12-15T10:45:31.000
Update Date
2014-12-16T14:10:20.000
Closed Date
2014-12-16T14:00:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2496047.3441911400
Y Coordinate
6970228.0726748700
Lat Long Location
1120 S GOOD LATIMER EXPY, DALLAS, TX, 75201
Unique Key
1141572631
15-00214193
Service Request Number: 15-00214193 • Address: 1201 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00214193
Address
1201 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-04T11:33:09.000
Status
Closed
Created Date
2015-05-22T11:33:09.000
Update Date
2015-05-22T11:34:42.000
Closed Date
2015-05-22T11:34:40.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484203.1559708500
Y Coordinate
6953726.0744701500
Lat Long Location
1201 S BECKLEY AVE, DALLAS, TX, 75224
Unique Key
1156424320
15-00037832
Service Request Number: 15-00037832 • Address: WALNUT HILL LN & INWOOD RD, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
15-00037832
Address
WALNUT HILL LN & INWOOD RD, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-17T12:19:04.000
Status
Closed
Created Date
2015-02-02T12:19:04.000
Update Date
2015-02-05T15:07:37.000
Closed Date
2015-02-05T15:07:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483854.6474233000
Y Coordinate
7007290.9493546900
Unique Key
1145098996
14-00440116
Service Request Number: 14-00440116 • Address: CLARK ST & HALLSVILLE ST, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
14-00440116
Address
CLARK ST & HALLSVILLE ST, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-29T15:41:52.000
Status
Closed
Created Date
2014-10-26T15:41:52.000
Update Date
2014-10-26T15:49:35.000
Closed Date
2014-10-26T15:46:00.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2492319.1365925800
Y Coordinate
6976963.3184453700
Unique Key
1137783214
15-00281045
Service Request Number: 15-00281045 • Address: 1301 EMPIRE CENTRAL, DALLAS, TX 75247 • City Council District: 2
Service Request Number
15-00281045
Address
1301 EMPIRE CENTRAL, DALLAS, TX 75247
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-16T14:08:57.000
Status
Closed
Created Date
2015-06-24T14:08:57.000
Update Date
2015-07-01T13:00:51.000
Closed Date
2015-07-01T13:00:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2468567.9391061200
Y Coordinate
6987581.4318952600
Lat Long Location
1301 EMPIRE, DALLAS, TX, 75247
Unique Key
1160628067
15-00261345
Service Request Number: 15-00261345 • Address: 647 W NEELY ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00261345
Address
647 W NEELY ST, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-21T16:15:10.000
Status
Closed
Created Date
2015-06-14T16:15:10.000
Update Date
2015-06-15T11:20:02.000
Closed Date
2015-06-15T11:20:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2481062.3451954400
Y Coordinate
6960005.4215601200
Lat Long Location
647 W NEELY ST, DALLAS, TX, 75208
Unique Key
1159350227
14-00476250
Service Request Number: 14-00476250 • Address: W WHEATLAND RD & L B J FWY, DALLAS, 75237, DALLAS, TX • City Council District: 8
Service Request Number
14-00476250
Address
W WHEATLAND RD & L B J FWY, DALLAS, 75237, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-25T14:36:46.000
Status
Closed
Created Date
2014-11-22T14:36:46.000
Update Date
2014-11-22T16:37:59.000
Closed Date
2014-11-22T16:37:59.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2472422.3698351200
Y Coordinate
6922441.5102258400
Unique Key
1140063437
15-00009436
Service Request Number: 15-00009436 • Address: 2450 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00009436
Address
2450 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-02-17T09:40:38.000
Status
Closed
Created Date
2015-01-09T09:40:38.000
Update Date
2015-01-21T12:52:32.000
Closed Date
2015-01-21T12:52:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473163.6964354300
Y Coordinate
6954237.2135505500
Lat Long Location
2450 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1143287152
15-00153354
Service Request Number: 15-00153354 • Address: 308 W PAGE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00153354
Address
308 W PAGE AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-15T16:51:17.000
Status
Closed
Created Date
2015-04-20T16:51:17.000
Update Date
2015-04-25T13:31:41.000
Closed Date
2015-04-25T13:31:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482972.9378624100
Y Coordinate
6956290.8663617100
Lat Long Location
308 W PAGE AVE, DALLAS, TX, 75208
Unique Key
1152506512
14-00476220
Service Request Number: 14-00476220 • Address: MARVIN D LOVE FWY & W RED BIRD LN, DALLAS, 75237, DALLAS, TX • City Council District: 3
Service Request Number
14-00476220
Address
MARVIN D LOVE FWY & W RED BIRD LN, DALLAS, 75237, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-03T14:22:46.000
Status
Closed
Created Date
2014-11-22T14:22:46.000
Update Date
2014-11-22T14:26:37.000
Closed Date
2014-11-22T14:26:36.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472502.0386383400
Y Coordinate
6931053.9835963200
Unique Key
1140061874
14-00440139
Service Request Number: 14-00440139 • Address: PRESTON RD & LLOYD DR, DALLAS, 75252, DALLAS, TX • City Council District: 12
Service Request Number
14-00440139
Address
PRESTON RD & LLOYD DR, DALLAS, 75252, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-10T16:51:59.000
Status
Closed
Created Date
2014-10-26T16:51:59.000
Update Date
2014-10-29T14:08:11.000
Closed Date
2014-10-29T09:16:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490949.0952194400
Y Coordinate
7053704.0685113500
Unique Key
1137784511
15-00037839
Service Request Number: 15-00037839 • Address: HOLYSTONE ST & GREENLEAF ST, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
15-00037839
Address
HOLYSTONE ST & GREENLEAF ST, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Lighting - New/Relocation - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-05-12T12:22:58.000
Status
Closed
Created Date
2015-02-02T12:22:58.000
Update Date
2015-02-11T13:44:42.000
Closed Date
2015-02-11T13:44:41.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Priority
Method Received Description
Phone
X Coordinate
2470671.0894052400
Y Coordinate
6973782.9744808400
Unique Key
1145099465
15-00261403
Service Request Number: 15-00261403 • Address: 7901 GREENSPAN AVE, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00261403
Address
7901 GREENSPAN AVE, DALLAS, TX 75232
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-21T17:59:52.000
Status
Closed
Created Date
2015-06-14T17:59:52.000
Update Date
2015-09-11T09:48:09.000
Closed Date
2015-09-11T09:48:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2481950.8211224300
Y Coordinate
6924143.6837404400
Lat Long Location
7901 GREENSPAN AVE, DALLAS, TX, 75232
Unique Key
1159353787
15-00253074
Service Request Number: 15-00253074 • Address: 1835 EMPIRE CENTRAL STE: F, DALLAS, TX 75235 • City Council District: 2
Service Request Number
15-00253074
Address
1835 EMPIRE CENTRAL STE: F, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-08-06T07:17:03.000
Status
Closed
Created Date
2015-06-10T07:17:03.000
Update Date
2015-06-10T07:28:07.000
Closed Date
2015-06-10T07:28:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472509.0328637600
Y Coordinate
6987493.6277818400
Lat Long Location
1835 EMPIRE, DALLAS, TX, 75235
Unique Key
1158817603
14-00440106
Service Request Number: 14-00440106 • Address: GARLAND RD & WINSTED DR, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
14-00440106
Address
GARLAND RD & WINSTED DR, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-03T15:09:04.000
Status
Closed
Created Date
2014-10-26T15:09:04.000
Update Date
2014-11-05T10:02:10.000
Closed Date
2014-11-05T10:02:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2513216.5336541800
Y Coordinate
6983236.7568221100
Unique Key
1137782601
14-00440135
Service Request Number: 14-00440135 • Address: FOREST LN & MARSH LN, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
14-00440135
Address
FOREST LN & MARSH LN, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-11-03T16:39:17.000
Status
Closed
Created Date
2014-10-26T16:39:17.000
Update Date
2014-10-28T15:19:20.000
Closed Date
2014-10-28T15:19:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472940.2314198100
Y Coordinate
7017823.0548968100
Unique Key
1137784268
15-00279315
Service Request Number: 15-00279315 • Address: 2211 EMPIRE CENTRAL 246, DALLAS, TX 75235 • City Council District: 2
Service Request Number
15-00279315
Address
2211 EMPIRE CENTRAL 246, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
A/C Inoperable Apts - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-07-02T17:03:02.000
Status
Closed
Created Date
2015-06-23T17:03:02.000
Update Date
2015-06-24T11:40:20.000
Closed Date
2015-06-24T11:34:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2474983.3737701500
Y Coordinate
6988628.2272804400
Lat Long Location
2211 EMPIRE, DALLAS, TX, 75235
Unique Key
1160513601
14-00426777
Service Request Number: 14-00426777 • Address: SEEVERS AVE & E SANER AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00426777
Address
SEEVERS AVE & E SANER AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Police Department
Service Request Type
Oversized Vehicle - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-26T12:27:26.000
Status
Closed
Created Date
2014-10-16T12:27:26.000
Update Date
2014-10-22T06:11:34.000
Closed Date
2014-10-22T06:11:33.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2484627.7176199800
Y Coordinate
6946518.5495757000
Unique Key
1136944005
14-00440114
Service Request Number: 14-00440114 • Address: CLARK ST & HALLSVILLE ST, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
14-00440114
Address
CLARK ST & HALLSVILLE ST, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-29T15:40:06.000
Status
Closed
Created Date
2014-10-26T15:40:06.000
Update Date
2014-10-26T19:13:34.000
Closed Date
2014-10-26T17:45:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2492319.1365925800
Y Coordinate
6976963.3184453700
Unique Key
1137783099
15-00214295
Service Request Number: 15-00214295 • Address: 200 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00214295
Address
200 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-04T11:56:55.000
Status
Closed
Created Date
2015-05-22T11:56:55.000
Update Date
2015-05-22T12:13:35.000
Closed Date
2015-05-22T12:13:34.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483556.7879591800
Y Coordinate
6957366.6932323100
Lat Long Location
200 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1156430381
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