311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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15-00047837
Service Request Number: 15-00047837 • Address: 1303 GLENCLIFF CT, DALLAS, TX • City Council District: 5
Service Request Number
15-00047837
Address
1303 GLENCLIFF CT, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-30T20:40:21.000
Status
Closed
Created Date
2015-02-09T20:40:21.000
Update Date
2015-05-26T08:36:34.000
Closed Date
2015-05-26T08:36:33.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2533651.6417966400
Y Coordinate
6955151.4089637300
Lat Long Location
1303 GLENCLIFF CT, DALLAS, TX
Unique Key
1145733905
14-00421358
Service Request Number: 14-00421358 • Address: W RED BIRD LN & CEDAR RIDGE DR, DALLAS, 75236, DALLAS, TX • Department: Mobility & Street Services Department
Service Request Number
14-00421358
Address
W RED BIRD LN & CEDAR RIDGE DR, DALLAS, 75236, DALLAS, TX
Department
Mobility & Street Services Department
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-31T12:11:39.000
Status
Closed
Created Date
2014-10-13T12:11:39.000
Update Date
2014-10-13T15:55:40.000
Closed Date
2014-10-13T15:55:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2452864.0871107900
Y Coordinate
6932674.6687420100
Unique Key
1136608752
15-00059885
Service Request Number: 15-00059885 • Address: 3016 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00059885
Address
3016 N JIM MILLER RD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-30T08:36:55.000
Status
Closed
Created Date
2015-02-19T08:36:55.000
Update Date
2015-02-19T08:38:05.000
Closed Date
2015-02-19T08:38:04.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521590.3004218700
Y Coordinate
6965491.6494972100
Lat Long Location
3016 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1146488126
15-00047873
Service Request Number: 15-00047873 • Address: 1029 GARDENVIEW DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00047873
Address
1029 GARDENVIEW DR, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-05T21:51:16.000
Status
Closed
Created Date
2015-02-09T21:51:16.000
Update Date
2015-02-10T08:16:20.000
Closed Date
2015-02-10T08:16:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2526650.5269192300
Y Coordinate
6953128.0323742300
Lat Long Location
1029 GARDENVIEW DR, DALLAS, TX
Unique Key
1145735958
15-00096549
Service Request Number: 15-00096549 • Address: 2646 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00096549
Address
2646 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-04-23T10:03:05.000
Status
Closed
Created Date
2015-03-19T10:03:05.000
Update Date
2015-04-01T12:11:31.000
Closed Date
2015-04-01T12:11:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2468505.3679306000
Y Coordinate
6948358.0470385400
Lat Long Location
2646 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1148993604
14-00485288
Service Request Number: 14-00485288 • Address: 201 W 8TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00485288
Address
201 W 8TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-05-27T11:36:12.000
Status
Closed
Created Date
2014-12-03T11:36:12.000
Update Date
2015-01-09T16:52:08.000
Closed Date
2015-01-07T16:52:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2483517.3418438600
Y Coordinate
6959210.6959599300
Lat Long Location
201 W 8TH ST, DALLAS, TX, 75208
Unique Key
1140672528
14-00459208
Service Request Number: 14-00459208 • Address: 15400 CLOVERHILL RD, DALLAS, TX • City Council District: 8
Service Request Number
14-00459208
Address
15400 CLOVERHILL RD, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-24T09:45:08.000
Status
Closed
Created Date
2014-11-10T09:45:08.000
Update Date
2014-11-14T10:33:42.000
Closed Date
2014-11-11T10:30:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2556822.6684777500
Y Coordinate
6927534.7653899900
Lat Long Location
15400 CLOVERHILL RD, DALLAS, TX
Unique Key
1138980734
15-00022035
Service Request Number: 15-00022035 • Address: 800 E JEFFERSON BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00022035
Address
800 E JEFFERSON BLVD, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-01T15:09:44.000
Status
Closed
Created Date
2015-01-20T15:09:44.000
Update Date
2015-01-20T15:11:28.000
Closed Date
2015-01-20T15:11:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487230.4215095800
Y Coordinate
6959681.2411582300
Lat Long Location
800 E JEFFERSON BLVD, DALLAS, TX, 75203
Unique Key
1144096619
14-00445716
Service Request Number: 14-00445716 • Address: HILLCREST RD & NORTHAVEN RD, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
14-00445716
Address
HILLCREST RD & NORTHAVEN RD, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Department of Public Works
Service Request Type
Construction - Right of Way - PBW
Ert Estimated Response Time
4
Overall Service Request Due Date
2014-11-19T08:55:40.000
Status
Closed
Created Date
2014-10-30T08:55:40.000
Update Date
2014-11-11T07:31:22.000
Closed Date
2014-11-11T07:31:21.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2493815.4841281400
Y Coordinate
7014504.1028134800
Unique Key
1138138702
15-00271608
Service Request Number: 15-00271608 • Address: 6300 S POLK ST, DALLAS, TX 75232 • City Council District: 3
Service Request Number
15-00271608
Address
6300 S POLK ST, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-06T09:42:47.000
Status
Closed
Created Date
2015-06-19T09:42:47.000
Update Date
2015-07-01T13:38:43.000
Closed Date
2015-07-01T13:38:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479301.7811871000
Y Coordinate
6931305.8762820700
Lat Long Location
6300 S POLK ST, DALLAS, TX, 75232
Unique Key
1160017848
14-00472826
Service Request Number: 14-00472826 • Address: 3340 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00472826
Address
3340 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-01-06T21:53:19.000
Status
Closed
Created Date
2014-11-19T21:53:19.000
Update Date
2014-12-16T08:27:21.000
Closed Date
2014-11-25T08:27:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2500577.0570444200
Y Coordinate
6948640.9175931600
Lat Long Location
3340 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1139842673
14-00513740
Service Request Number: 14-00513740 • Address: 400 S ZANG BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00513740
Address
400 S ZANG BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-06T16:05:57.000
Status
Closed
Created Date
2014-12-29T16:05:57.000
Update Date
2014-12-29T16:09:38.000
Closed Date
2014-12-29T16:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483646.6956549900
Y Coordinate
6957076.3447101400
Lat Long Location
400 S ZANG BLVD, DALLAS, TX, 75208
Unique Key
1142489322
15-00059883
Service Request Number: 15-00059883 • Address: 7803 W AMHERST AVE, DALLAS, TX 75225 • City Council District: 13
Service Request Number
15-00059883
Address
7803 W AMHERST AVE, DALLAS, TX 75225
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-02T08:36:42.000
Status
Closed
Created Date
2015-02-19T08:36:42.000
Update Date
2015-02-24T11:56:42.000
Closed Date
2015-02-24T11:56:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2498687.0098816200
Y Coordinate
6997296.3570102900
Lat Long Location
7803 W AMHERST AVE, DALLAS, TX, 75225
Unique Key
1146487988
15-00047849
Service Request Number: 15-00047849 • Address: 7816 DASCH ST, DALLAS, TX • City Council District: 5
Service Request Number
15-00047849
Address
7816 DASCH ST, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-05T20:57:32.000
Status
Closed
Created Date
2015-02-09T20:57:32.000
Update Date
2015-02-10T08:37:35.000
Closed Date
2015-02-10T08:37:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2525742.8670929400
Y Coordinate
6950321.2743001900
Lat Long Location
7816 DASCH ST, DALLAS, TX
Unique Key
1145734584
14-00459343
Service Request Number: 14-00459343 • Address: SPRING VALLEY RD & DALLAS PKWY, DALLAS, 75254, DALLAS, TX • City Council District: 11
Service Request Number
14-00459343
Address
SPRING VALLEY RD & DALLAS PKWY, DALLAS, 75254, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-24T10:29:31.000
Status
Closed
Created Date
2014-11-10T10:29:31.000
Update Date
2014-11-10T10:37:47.000
Closed Date
2014-11-10T10:37:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483319.9654450100
Y Coordinate
7028843.2797122700
Unique Key
1138988510
14-00513873
Service Request Number: 14-00513873 • Address: 403 N BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00513873
Address
403 N BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-02T16:58:20.000
Status
Closed
Created Date
2014-12-29T16:58:20.000
Update Date
2014-12-30T10:24:38.000
Closed Date
2014-12-30T10:24:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469155.2871360000
Y Coordinate
6958976.0223023200
Lat Long Location
403 N BARNETT AVE, DALLAS, TX, 75211
Unique Key
1142496712
14-00433541
Service Request Number: 14-00433541 • Address: FOREST LN & MARSH LN, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
14-00433541
Address
FOREST LN & MARSH LN, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-28T18:31:40.000
Status
Closed
Created Date
2014-10-21T18:31:40.000
Update Date
2014-10-22T10:08:05.000
Closed Date
2014-10-22T10:08:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2472940.2314198100
Y Coordinate
7017823.0548968100
Unique Key
1137364562
15-00021890
Service Request Number: 15-00021890 • Address: 3166 ST SOPHIA DR, DALLAS, TX • City Council District: 3
Service Request Number
15-00021890
Address
3166 ST SOPHIA DR, DALLAS, TX
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-27T14:22:22.000
Status
Closed
Created Date
2015-01-20T14:22:22.000
Update Date
2015-01-22T12:18:27.000
Closed Date
2015-01-22T12:18:26.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2469210.9323714400
Y Coordinate
6944648.0649354700
Lat Long Location
3166 ST SOPHIA DR, DALLAS, TX
Unique Key
1144087728
15-00047886
Service Request Number: 15-00047886 • Address: 3550 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00047886
Address
3550 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Burned Structure Apts - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-07-18T23:05:59.000
Status
Closed
Created Date
2015-02-09T23:05:59.000
Update Date
2015-02-10T08:29:14.000
Closed Date
2015-02-10T08:29:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2500935.3657054300
Y Coordinate
6949914.5883481200
Lat Long Location
3550 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1145736661
14-00485294
Service Request Number: 14-00485294 • Address: 1151 N MADISON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00485294
Address
1151 N MADISON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-09T11:38:06.000
Status
Closed
Created Date
2014-12-03T11:38:06.000
Update Date
2014-12-16T08:19:24.000
Closed Date
2014-12-16T08:19:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2483191.5338091400
Y Coordinate
6962501.6633914400
Lat Long Location
1151 N MADISON AVE, DALLAS, TX, 75208
Unique Key
1140672926
15-00212562
Service Request Number: 15-00212562 • Address: 1914 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00212562
Address
1914 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-06T15:19:34.000
Status
Closed
Created Date
2015-05-21T15:19:34.000
Update Date
2015-05-26T13:36:25.000
Closed Date
2015-05-26T13:36:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2475621.0052937300
Y Coordinate
6958383.7469270900
Lat Long Location
1914 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1156319617
15-00178110
Service Request Number: 15-00178110 • Address: 2300 E 11TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00178110
Address
2300 E 11TH ST, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-05T13:51:38.000
Status
Closed
Created Date
2015-05-04T13:51:38.000
Update Date
2015-05-05T09:10:56.000
Closed Date
2015-05-05T09:10:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2493182.0852157100
Y Coordinate
6958711.8716604000
Lat Long Location
2300 E 11TH ST, DALLAS, TX, 75203
Unique Key
1154056167
15-00047859
Service Request Number: 15-00047859 • Address: 1143 GARDENVIEW DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00047859
Address
1143 GARDENVIEW DR, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-05T21:20:39.000
Status
Closed
Created Date
2015-02-09T21:20:39.000
Update Date
2015-02-10T08:36:45.000
Closed Date
2015-02-10T08:36:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2526640.3115707900
Y Coordinate
6953867.4816994900
Lat Long Location
1143 GARDENVIEW DR, DALLAS, TX
Unique Key
1145735205
15-00230621
Service Request Number: 15-00230621 • Address: 3035 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00230621
Address
3035 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-08-25T08:35:41.000
Status
Closed
Created Date
2015-06-01T08:35:41.000
Update Date
2015-06-10T08:33:55.000
Closed Date
2015-06-10T08:33:54.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2501085.0502129400
Y Coordinate
6940643.2690420600
Lat Long Location
3035 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1157500815
15-00190933
Service Request Number: 15-00190933 • Address: 1622 N WALTON WALKER BLVD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00190933
Address
1622 N WALTON WALKER BLVD, DALLAS, TX 75211
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-16T13:46:21.000
Status
Closed
Created Date
2015-05-11T13:46:21.000
Update Date
2015-05-12T03:23:49.000
Closed Date
2015-05-12T03:23:48.000
Priority
Standard
Method Received Description
Web
X Coordinate
2455716.2277027500
Y Coordinate
6964402.5888665700
Lat Long Location
1622 N WALTON WALKER BLVD, DALLAS, TX, 75211
Unique Key
1154974339
15-00021927
Service Request Number: 15-00021927 • Address: 3053 ST NICHOLAS DR, DALLAS, TX • City Council District: 3
Service Request Number
15-00021927
Address
3053 ST NICHOLAS DR, DALLAS, TX
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-27T14:38:45.000
Status
Closed
Created Date
2015-01-20T14:38:45.000
Update Date
2015-01-26T05:54:51.000
Closed Date
2015-01-26T05:54:51.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2469861.0438761800
Y Coordinate
6944695.2246897600
Lat Long Location
3053 ST NICHOLAS DR, DALLAS, TX
Unique Key
1144090273
15-00112149
Service Request Number: 15-00112149 • Address: 720 N WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00112149
Address
720 N WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-01T08:46:07.000
Status
Closed
Created Date
2015-03-29T08:46:07.000
Update Date
2015-03-29T09:30:37.000
Closed Date
2015-03-29T09:30:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2477211.0389608400
Y Coordinate
6960248.1428458100
Lat Long Location
720 N WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1149971809
15-00047834
Service Request Number: 15-00047834 • Address: 1040 GLENCLIFF DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00047834
Address
1040 GLENCLIFF DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-30T20:37:58.000
Status
Closed
Created Date
2015-02-09T20:37:58.000
Update Date
2015-02-11T07:52:14.000
Closed Date
2015-02-11T07:52:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2533694.4089154800
Y Coordinate
6953465.2109654100
Lat Long Location
1040 GLENCLIFF DR, DALLAS, TX
Unique Key
1145733754
15-00034167
Service Request Number: 15-00034167 • Address: 377 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00034167
Address
377 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-30T11:54:57.000
Status
Closed
Created Date
2015-01-29T11:54:57.000
Update Date
2015-01-29T14:32:07.000
Closed Date
2015-01-29T14:18:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2485623.8930169300
Y Coordinate
6936391.7799148200
Lat Long Location
377 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1144861715
15-00178192
Service Request Number: 15-00178192 • Address: 404 W 7TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00178192
Address
404 W 7TH ST, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-10T14:24:36.000
Status
Closed
Created Date
2015-05-04T14:24:36.000
Update Date
2015-05-08T11:59:35.000
Closed Date
2015-05-08T11:59:34.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2482369.9688722800
Y Coordinate
6959483.8954863400
Lat Long Location
404 W 7TH ST, DALLAS, TX, 75208
Unique Key
1154062169
15-00260026
Service Request Number: 15-00260026 • Address: 2939 S EL CENTRO WAY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00260026
Address
2939 S EL CENTRO WAY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-27T16:31:03.000
Status
Closed
Created Date
2015-06-12T16:31:03.000
Update Date
2015-07-29T12:32:08.000
Closed Date
2015-07-29T12:32:08.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499695.8842260000
Y Coordinate
6925474.6353419800
Lat Long Location
2939 S EL CENTRO WAY, DALLAS, TX, 75241
Unique Key
1159259540
14-00433553
Service Request Number: 14-00433553 • Address: CEDAR SPRINGS RD & FAIRMOUNT ST, DALLAS, 75201, DALLAS, TX 75201 • City Council District: 14
Service Request Number
14-00433553
Address
CEDAR SPRINGS RD & FAIRMOUNT ST, DALLAS, 75201, DALLAS, TX 75201
City Council District
14
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-12-26T18:52:59.000
Status
Closed
Created Date
2014-10-21T18:52:59.000
Update Date
2014-10-23T09:08:13.000
Closed Date
2014-10-23T09:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2489138.5452812700
Y Coordinate
6977423.9643938000
Unique Key
1137365331
15-00205507
Service Request Number: 15-00205507 • Address: 1572 E MISSOURI AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00205507
Address
1572 E MISSOURI AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-01T08:00:05.000
Status
Closed
Created Date
2015-05-19T08:00:05.000
Update Date
2015-06-05T13:07:45.000
Closed Date
2015-06-04T13:07:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491019.6181288500
Y Coordinate
6948358.3896992500
Lat Long Location
1572 E MISSOURI AVE, DALLAS, TX, 75216
Unique Key
1155906910
15-00047892
Service Request Number: 15-00047892 • Address: 3550 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00047892
Address
3550 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-17T23:27:31.000
Status
Closed
Created Date
2015-02-09T23:27:31.000
Update Date
2015-02-18T08:03:04.000
Closed Date
2015-02-18T08:03:04.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2500935.3639848100
Y Coordinate
6949914.5889341600
Lat Long Location
3550 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1145737036
15-00243568
Service Request Number: 15-00243568 • Address: 2952 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00243568
Address
2952 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-07-13T13:23:55.000
Status
Closed
Created Date
2015-06-05T13:23:55.000
Update Date
2015-06-11T16:12:41.000
Closed Date
2015-06-11T16:12:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2547944.4675217800
Y Coordinate
6928947.7069916300
Lat Long Location
2952 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1158275091
15-00072242
Service Request Number: 15-00072242 • Address: 9041 DONNYBROOK PL, DALLAS, TX • City Council District: 5
Service Request Number
15-00072242
Address
9041 DONNYBROOK PL, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-19T16:15:12.000
Status
Closed
Created Date
2015-03-02T16:15:12.000
Update Date
2015-03-15T21:34:57.000
Closed Date
2015-03-11T21:33:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2531773.0501070900
Y Coordinate
6960037.8268297100
Lat Long Location
9041 DONNYBROOK PL, DALLAS, TX
Unique Key
1147280299
15-00059846
Service Request Number: 15-00059846 • Address: 1550 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00059846
Address
1550 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-20T08:27:03.000
Status
Closed
Created Date
2015-02-19T08:27:03.000
Update Date
2015-02-19T08:34:29.000
Closed Date
2015-02-19T08:34:27.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2521909.3487713500
Y Coordinate
6956561.7418810500
Lat Long Location
1550 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1146485728
15-00271582
Service Request Number: 15-00271582 • Address: 5636 WILLIS AVE, DALLAS, TX • City Council District: 14
Service Request Number
15-00271582
Address
5636 WILLIS AVE, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-06T09:35:42.000
Status
Closed
Created Date
2015-06-19T09:35:42.000
Update Date
2015-06-23T08:15:13.000
Closed Date
2015-06-23T08:15:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2499454.0207313100
Y Coordinate
6985704.1331862700
Lat Long Location
5636 WILLIS AVE, DALLAS, TX
Unique Key
1160016210
15-00190919
Service Request Number: 15-00190919 • Address: 1312 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00190919
Address
1312 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-20T13:42:23.000
Status
Closed
Created Date
2015-05-11T13:42:23.000
Update Date
2015-05-13T12:53:20.000
Closed Date
2015-05-13T12:53:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474937.3569130800
Y Coordinate
6952998.3946123800
Lat Long Location
1312 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1154973599
14-00433618
Service Request Number: 14-00433618 • Address: PLANO RD & WALNUT HILL LN, DALLAS, 75238, DALLAS, TX • City Council District: 10
Service Request Number
14-00433618
Address
PLANO RD & WALNUT HILL LN, DALLAS, 75238, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-28T20:02:24.000
Status
Closed
Created Date
2014-10-21T20:02:24.000
Update Date
2014-10-22T09:29:33.000
Closed Date
2014-10-22T09:29:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2520883.6770783000
Y Coordinate
7007406.7587495500
Unique Key
1137372501
15-00122660
Service Request Number: 15-00122660 • Address: 5600 S MARSALIS AVE, DALLAS, TX 75241 • City Council District: 3
Service Request Number
15-00122660
Address
5600 S MARSALIS AVE, DALLAS, TX 75241
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-05-07T15:25:19.000
Status
Closed
Created Date
2015-04-02T15:25:19.000
Update Date
2015-04-02T15:25:45.000
Closed Date
2015-04-02T15:25:44.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2487039.5009144200
Y Coordinate
6934321.4295399600
Lat Long Location
5600 S MARSALIS AVE, DALLAS, TX, 75241
Unique Key
1150587227
15-00047861
Service Request Number: 15-00047861 • Address: 1102 GARDENVIEW DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00047861
Address
1102 GARDENVIEW DR, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-05T21:35:02.000
Status
Closed
Created Date
2015-02-09T21:35:02.000
Update Date
2015-02-10T08:34:12.000
Closed Date
2015-02-10T08:31:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2526683.4892605600
Y Coordinate
6953617.9050092000
Lat Long Location
1102 GARDENVIEW DR, DALLAS, TX
Unique Key
1145735327
15-00022020
Service Request Number: 15-00022020 • Address: 1201 E JEFFERSON BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00022020
Address
1201 E JEFFERSON BLVD, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-01T15:05:38.000
Status
Closed
Created Date
2015-01-20T15:05:38.000
Update Date
2015-01-20T15:08:21.000
Closed Date
2015-01-20T15:00:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487704.5749854500
Y Coordinate
6961736.7295508900
Lat Long Location
1201 E JEFFERSON BLVD, DALLAS, TX, 75203
Unique Key
1144095706
15-00265479
Service Request Number: 15-00265479 • Address: 1100 S ZANG BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00265479
Address
1100 S ZANG BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-26T14:44:48.000
Status
Closed
Created Date
2015-06-16T14:44:48.000
Update Date
2015-06-16T14:47:36.000
Closed Date
2015-06-16T14:47:34.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2483685.6011901800
Y Coordinate
6954227.3240670900
Lat Long Location
1100 S ZANG BLVD, DALLAS, TX, 75208
Unique Key
1159616852
14-00459350
Service Request Number: 14-00459350 • Address: 3521 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
14-00459350
Address
3521 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-17T10:33:24.000
Status
Closed
Created Date
2014-11-10T10:33:24.000
Update Date
2014-11-24T09:56:02.000
Closed Date
2014-11-24T09:56:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2502254.3411004600
Y Coordinate
6965594.1926095600
Lat Long Location
3521 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1138988995
14-00459373
Service Request Number: 14-00459373 • Address: ABRAMS RD & L B J FWY, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00459373
Address
ABRAMS RD & L B J FWY, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-17T10:43:58.000
Status
Closed
Created Date
2014-11-10T10:43:58.000
Update Date
2014-11-11T06:48:40.000
Closed Date
2014-11-11T06:48:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2509945.6522614000
Y Coordinate
7019026.6183860800
Unique Key
1138990832
15-00022014
Service Request Number: 15-00022014 • Address: 1512 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00022014
Address
1512 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Tethering - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-23T15:03:46.000
Status
Closed
Created Date
2015-01-20T15:03:46.000
Update Date
2015-01-20T21:09:51.000
Closed Date
2015-01-20T21:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2477309.7456164900
Y Coordinate
6948994.3243643600
Lat Long Location
1512 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1144095393
15-00122729
Service Request Number: 15-00122729 • Address: 1312 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00122729
Address
1312 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Trinity Watershed Management
Service Request Type
Erosion - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-04-16T15:46:17.000
Status
Closed
Created Date
2015-04-02T15:46:17.000
Update Date
2015-04-02T16:44:12.000
Closed Date
2015-04-02T16:44:12.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2477736.8565203500
Y Coordinate
6954339.0283225600
Lat Long Location
1312 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1150591735
14-00445736
Service Request Number: 14-00445736 • Address: CHURCH RD & TORY SOUND DR, DALLAS, 75231, DALLAS, TX • City Council District: 10
Service Request Number
14-00445736
Address
CHURCH RD & TORY SOUND DR, DALLAS, 75231, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-19T09:00:08.000
Status
Closed
Created Date
2014-10-30T09:00:08.000
Update Date
2014-10-31T14:54:54.000
Closed Date
2014-10-31T14:54:52.000
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2509701.6887869100
Y Coordinate
7009752.2481081000
Unique Key
1138139857
15-00021975
Service Request Number: 15-00021975 • Address: 755 N PLYMOUTH RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00021975
Address
755 N PLYMOUTH RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-10T14:53:13.000
Status
Closed
Created Date
2015-01-20T14:53:13.000
Update Date
2015-01-22T09:03:47.000
Closed Date
2015-01-22T09:03:46.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2472474.6711645900
Y Coordinate
6960726.3934391300
Lat Long Location
755 N PLYMOUTH RD, DALLAS, TX, 75211
Unique Key
1144093219