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311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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15-00088426
Service Request Number: 15-00088426 • Address: S HAMPTON RD & PERRYTON DR, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
15-00088426
Address
S HAMPTON RD & PERRYTON DR, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-20T15:39:11.000
Status
Closed
Created Date
2015-03-13T15:39:11.000
Update Date
2015-03-13T15:41:36.000
Closed Date
2015-03-13T15:41:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473806.6242355600
Y Coordinate
6946721.4938732200
Unique Key
1148470456
15-00073460
Service Request Number: 15-00073460 • Address: 411 S BOND AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00073460
Address
411 S BOND AVE, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-12T12:59:19.000
Status
Closed
Created Date
2015-03-03T12:59:19.000
Update Date
2015-03-04T15:56:23.000
Closed Date
2015-03-04T15:56:23.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2457674.2090345800
Y Coordinate
6957009.6120507600
Lat Long Location
411 S BOND AVE, DALLAS, TX, 75211
Unique Key
1147358148
15-00273868
Service Request Number: 15-00273868 • Address: 111 N IRA AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00273868
Address
111 N IRA AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-04T15:07:34.000
Status
Closed
Created Date
2015-06-20T15:07:34.000
Update Date
2015-07-07T16:08:09.000
Closed Date
2015-07-07T16:00:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2455261.3823967400
Y Coordinate
6958026.3771458300
Lat Long Location
111 N IRA AVE, DALLAS, TX, 75211
Unique Key
1160160198
14-00439956
Service Request Number: 14-00439956 • Address: W CAMP WISDOM RD & S POLK ST, DALLAS, 75232, DALLAS, TX • City Council District: 8
Service Request Number
14-00439956
Address
W CAMP WISDOM RD & S POLK ST, DALLAS, 75232, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-10T06:43:09.000
Status
Closed
Created Date
2014-10-26T06:43:09.000
Update Date
2014-11-07T08:34:28.000
Closed Date
2014-11-05T07:24:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
311 IVR
X Coordinate
2479305.4099002000
Y Coordinate
6927858.2893862200
Unique Key
1137772808
15-00261298
Service Request Number: 15-00261298 • Address: 3518 HIGH MESA DR, DALLAS, TX • City Council District: 6
Service Request Number
15-00261298
Address
3518 HIGH MESA DR, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-28T14:41:56.000
Status
Closed
Created Date
2015-06-14T14:41:56.000
Update Date
2015-07-24T13:53:30.000
Closed Date
2015-07-24T13:53:29.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2471636.6579588600
Y Coordinate
7019361.8232823000
Lat Long Location
3518 HIGH MESA DR, DALLAS, TX
Unique Key
1159347262
15-00063772
Service Request Number: 15-00063772 • Address: HARRY HINES BLVD & EMPIRE CENTRAL, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
15-00063772
Address
HARRY HINES BLVD & EMPIRE CENTRAL, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-02T13:13:19.000
Status
Closed
Created Date
2015-02-21T13:13:19.000
Update Date
2015-02-21T13:17:30.000
Closed Date
2015-02-21T13:17:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473809.4693004600
Y Coordinate
6987466.7658311100
Unique Key
1146732068
15-00261266
Service Request Number: 15-00261266 • Address: 8401 N CENTRAL SERV W, DALLAS, TX 75225 • City Council District: 14
Service Request Number
15-00261266
Address
8401 N CENTRAL SERV W, DALLAS, TX 75225
City Council District
14
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-08-18T13:48:13.000
Status
Closed
Created Date
2015-06-14T13:48:13.000
Update Date
2015-06-25T16:13:19.000
Closed Date
2015-06-25T16:13:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2499460.1198941400
Y Coordinate
7001782.8957906800
Lat Long Location
8401 N CENTRAL, DALLAS, TX, 75225
Unique Key
1159345368
15-00214007
Service Request Number: 15-00214007 • Address: 3151 W SANER AVE, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00214007
Address
3151 W SANER AVE, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-23T10:32:41.000
Status
Closed
Created Date
2015-05-22T10:32:41.000
Update Date
2015-05-22T14:40:28.000
Closed Date
2015-05-22T14:38:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2469246.6302395500
Y Coordinate
6946282.1347560200
Lat Long Location
3151 W SANER AVE, DALLAS, TX, 75233
Unique Key
1156412221
15-00050227
Service Request Number: 15-00050227 • Address: VENETIAN WAY & PENSIVE DR, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
15-00050227
Address
VENETIAN WAY & PENSIVE DR, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Department of Public Works
Service Request Type
Construction - Right of Way - PBW
Ert Estimated Response Time
4
Overall Service Request Due Date
2015-03-04T10:49:26.000
Status
Closed
Created Date
2015-02-11T10:49:26.000
Update Date
2015-02-26T09:11:08.000
Closed Date
2015-02-26T09:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2467562.2514920700
Y Coordinate
7007980.8956653800
Unique Key
1145886105
15-00207055
Service Request Number: 15-00207055 • Address: 3118 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00207055
Address
3118 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-07-16T15:52:21.000
Status
Closed
Created Date
2015-05-19T15:52:21.000
Update Date
2015-07-30T10:35:43.000
Closed Date
2015-07-30T10:35:43.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527149.2385594400
Y Coordinate
6965877.9555475100
Lat Long Location
3118 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1156003283
15-00273881
Service Request Number: 15-00273881 • Address: 2700 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00273881
Address
2700 S HARWOOD ST, DALLAS, TX 75215
City Council District
7
Department
Police Department
Service Request Type
Homeless Encampment - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-21T15:14:27.000
Status
Closed
Created Date
2015-06-20T15:14:27.000
Update Date
2015-06-24T15:31:47.000
Closed Date
2015-06-24T15:31:46.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2497737.9689084100
Y Coordinate
6965997.0456122300
Lat Long Location
2700 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1160160968
15-00063781
Service Request Number: 15-00063781 • Address: HARRY HINES BLVD & REGAL ROW, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
15-00063781
Address
HARRY HINES BLVD & REGAL ROW, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-02T13:25:14.000
Status
Closed
Created Date
2015-02-21T13:25:14.000
Update Date
2015-02-21T13:27:42.000
Closed Date
2015-02-21T13:27:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2470505.1967477900
Y Coordinate
6991447.5253272000
Unique Key
1146732583
15-00192591
Service Request Number: 15-00192591 • Address: 7806 EL PENSADOR DR, DALLAS, TX • City Council District: 12
Service Request Number
15-00192591
Address
7806 EL PENSADOR DR, DALLAS, TX
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-15T09:13:38.000
Status
Closed
Created Date
2015-05-12T09:13:38.000
Update Date
2015-05-12T17:12:05.000
Closed Date
2015-05-12T17:12:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2498275.9347370100
Y Coordinate
7038441.5363779600
Lat Long Location
7806 EL PENSADOR DR, DALLAS, TX
Unique Key
1155078228
15-00153398
Service Request Number: 15-00153398 • Address: 11400 N STEMMONS FWY, DALLAS, TX 75229 • City Council District: 6
Service Request Number
15-00153398
Address
11400 N STEMMONS FWY, DALLAS, TX 75229
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-23T17:18:31.000
Status
Closed
Created Date
2015-04-20T17:18:31.000
Update Date
2015-04-20T19:35:44.000
Closed Date
2015-04-20T17:41:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2460216.6468228800
Y Coordinate
7012704.6841659500
Lat Long Location
11400 N STEMMONS FWY, DALLAS, TX, 75229
Unique Key
1152509221
14-00439777
Service Request Number: 14-00439777 • Address: S ZANG BLVD & W ILLINOIS AVE, DALLAS, 75224, DALLAS, TX • City Council District: 1
Service Request Number
14-00439777
Address
S ZANG BLVD & W ILLINOIS AVE, DALLAS, 75224, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-08T16:50:35.000
Status
Closed
Created Date
2014-10-25T16:50:35.000
Update Date
2014-10-25T16:55:39.000
Closed Date
2014-10-25T16:55:38.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481949.2543382400
Y Coordinate
6949075.2171230600
Unique Key
1137761799
15-00214084
Service Request Number: 15-00214084 • Address: 696 N HAWKINS ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00214084
Address
696 N HAWKINS ST, DALLAS, TX 75204
City Council District
14
Department
Department of Public Works
Service Request Type
Public Works - General Request - PBW
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-08T11:00:12.000
Status
Closed
Created Date
2015-05-22T11:00:12.000
Update Date
2015-05-29T10:24:37.000
Closed Date
2015-05-29T10:24:36.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2493546.4959924800
Y Coordinate
6973485.5919333900
Lat Long Location
696 N HAWKINS ST, DALLAS, TX, 75204
Unique Key
1156417406
15-00281046
Service Request Number: 15-00281046 • Address: 4708 W HANOVER AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00281046
Address
4708 W HANOVER AVE, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
Dead Birds - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-07-01T14:09:19.000
Status
Closed
Created Date
2015-06-24T14:09:19.000
Update Date
2015-06-25T07:25:20.000
Closed Date
2015-06-25T07:20:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2481555.5410935300
Y Coordinate
6998131.9463333600
Lat Long Location
4708 W HANOVER AVE, DALLAS, TX, 75209
Unique Key
1160628124
14-00489995
Service Request Number: 14-00489995 • Address: S HAMPTON RD & W 12TH ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00489995
Address
S HAMPTON RD & W 12TH ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Illegal Vending - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-08T15:47:50.000
Status
Closed
Created Date
2014-12-07T15:47:50.000
Update Date
2015-07-30T19:21:54.000
Closed Date
2015-07-30T19:21:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2473714.0445289800
Y Coordinate
6956578.7597386400
Unique Key
1140969246
15-00207051
Service Request Number: 15-00207051 • Address: 1000 E SANER AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00207051
Address
1000 E SANER AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-05-27T15:50:55.000
Status
Closed
Created Date
2015-05-19T15:50:55.000
Update Date
2015-05-19T16:08:35.000
Closed Date
2015-05-19T16:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487808.0296324700
Y Coordinate
6946549.4670555500
Lat Long Location
1000 E SANER AVE, DALLAS, TX, 75216
Unique Key
1156003032
15-00214073
Service Request Number: 15-00214073 • Address: 1031 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00214073
Address
1031 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-09-30T10:55:02.000
Status
Closed
Created Date
2015-05-22T10:55:02.000
Update Date
2015-06-09T12:09:30.000
Closed Date
2015-06-09T12:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537799.2322867300
Y Coordinate
6953571.4907259300
Lat Long Location
1031 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1156416661
15-00273833
Service Request Number: 15-00273833 • Address: 5354 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00273833
Address
5354 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-01T14:24:10.000
Status
Closed
Created Date
2015-06-20T14:24:10.000
Update Date
2015-06-22T15:03:17.000
Closed Date
2015-06-22T14:56:55.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2456249.8002584900
Y Coordinate
6958195.5162935200
Lat Long Location
5354 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1160157775
14-00439830
Service Request Number: 14-00439830 • Address: 101 W KIEST BLVD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00439830
Address
101 W KIEST BLVD, DALLAS, TX 75224
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-10T18:15:24.000
Status
Closed
Created Date
2014-10-25T18:15:24.000
Update Date
2014-10-27T09:10:31.000
Closed Date
2014-10-27T08:53:23.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2484272.2010763700
Y Coordinate
6943910.4499455600
Lat Long Location
101 W KIEST BLVD, DALLAS, TX, 75224
Unique Key
1137764828
15-00253092
Service Request Number: 15-00253092 • Address: 727 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00253092
Address
727 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-19T07:26:27.000
Status
Closed
Created Date
2015-06-10T07:26:27.000
Update Date
2015-06-16T09:53:50.000
Closed Date
2015-06-16T09:53:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2535221.1856364500
Y Coordinate
6951091.5625332600
Lat Long Location
727 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1158818744
15-00214146
Service Request Number: 15-00214146 • Address: 2454 S ZANG BLVD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00214146
Address
2454 S ZANG BLVD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-11T11:19:09.000
Status
Closed
Created Date
2015-05-22T11:19:09.000
Update Date
2015-07-21T10:50:23.000
Closed Date
2015-07-21T10:50:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482027.0532040800
Y Coordinate
6948314.2834254700
Lat Long Location
2454 S ZANG BLVD, DALLAS, TX, 75224
Unique Key
1156421162
15-00213973
Service Request Number: 15-00213973 • Address: 1331 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00213973
Address
1331 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-30T10:24:21.000
Status
Closed
Created Date
2015-05-22T10:24:21.000
Update Date
2015-07-01T11:25:15.000
Closed Date
2015-07-01T11:25:15.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2505235.9971235300
Y Coordinate
6973319.9745067800
Lat Long Location
1331 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1156410041
15-00049096
Service Request Number: 15-00049096 • Address: 1030 N MOROCCO AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00049096
Address
1030 N MOROCCO AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-13T14:49:19.000
Status
Closed
Created Date
2015-02-10T14:49:19.000
Update Date
2015-02-10T15:19:05.000
Closed Date
2015-02-10T15:19:05.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2457258.6975391500
Y Coordinate
6960629.5436533400
Lat Long Location
1030 N MOROCCO AVE, DALLAS, TX, 75211
Unique Key
1145811569
14-00490025
Service Request Number: 14-00490025 • Address: WRIGHT ST & SUPERIOR ST, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
14-00490025
Address
WRIGHT ST & SUPERIOR ST, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-08T16:37:09.000
Status
Closed
Created Date
2014-12-07T16:37:09.000
Update Date
2014-12-08T09:16:27.000
Closed Date
2014-12-08T09:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
MCC Priority
Method Received Description
311 Dispatch Operators
X Coordinate
2471753.7347592300
Y Coordinate
6949841.3104456200
Unique Key
1140970913
14-00439868
Service Request Number: 14-00439868 • Address: GARLAND RD & LOCHWOOD BLVD, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
14-00439868
Address
GARLAND RD & LOCHWOOD BLVD, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-01T20:24:31.000
Status
Closed
Created Date
2014-10-25T20:24:31.000
Update Date
2014-10-27T10:18:59.000
Closed Date
2014-10-27T10:18:58.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2525589.0707308700
Y Coordinate
6995897.4145805700
Unique Key
1137767661
14-00502535
Service Request Number: 14-00502535 • Address: W MOCKINGBIRD LN & CEDAR SPRINGS RD, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
14-00502535
Address
W MOCKINGBIRD LN & CEDAR SPRINGS RD, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Trinity Watershed Management
Service Request Type
Chemical Spill Routine - TWM
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-02T10:15:41.000
Status
Closed
Created Date
2014-12-17T10:15:41.000
Update Date
2014-12-18T09:34:28.000
Closed Date
2014-12-18T09:34:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2478637.1723750200
Y Coordinate
6989801.2461595700
Unique Key
1141768870
14-00439915
Service Request Number: 14-00439915 • Address: GULDEN LN & CANADA DR, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
14-00439915
Address
GULDEN LN & CANADA DR, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-10T23:37:42.000
Status
Closed
Created Date
2014-10-25T23:37:42.000
Update Date
2014-10-31T15:22:50.000
Closed Date
2014-10-27T14:45:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
E-Mail
X Coordinate
2482420.4150143300
Y Coordinate
6971248.0077704100
Unique Key
1137770303
15-00050186
Service Request Number: 15-00050186 • Address: SUNNYVALE ST & E LEDBETTER DR, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
15-00050186
Address
SUNNYVALE ST & E LEDBETTER DR, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-03-04T10:37:16.000
Status
Closed
Created Date
2015-02-11T10:37:16.000
Update Date
2015-02-20T07:32:33.000
Closed Date
2015-02-20T07:32:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500030.3437895600
Y Coordinate
6940031.7734801600
Unique Key
1145883464
15-00261202
Service Request Number: 15-00261202 • Address: 1801 WEST SHORE DR, DALLAS, TX 75214 • City Council District: 14
Service Request Number
15-00261202
Address
1801 WEST SHORE DR, DALLAS, TX 75214
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Graffiti City Streets & Bridges - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-07-06T11:52:31.000
Status
Closed
Created Date
2015-06-14T11:52:31.000
Update Date
2015-06-16T14:32:03.000
Closed Date
2015-06-16T14:32:02.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2509491.1963791200
Y Coordinate
6982118.8959682300
Lat Long Location
1801 WEST SHORE DR, DALLAS, TX, 75214
Unique Key
1159341673
15-00049111
Service Request Number: 15-00049111 • Address: 6115 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00049111
Address
6115 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-25T14:53:40.000
Status
Closed
Created Date
2015-02-10T14:53:40.000
Update Date
2015-02-11T11:15:26.000
Closed Date
2015-02-11T11:15:25.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2508188.5669433400
Y Coordinate
6977586.6591373600
Lat Long Location
6115 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1145812518
15-00073507
Service Request Number: 15-00073507 • Address: 1806 S ERVAY ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00073507
Address
1806 S ERVAY ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-14T13:17:42.000
Status
Closed
Created Date
2015-03-03T13:17:42.000
Update Date
2015-03-19T14:24:36.000
Closed Date
2015-03-19T14:24:34.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494871.4956788700
Y Coordinate
6967428.9334579100
Lat Long Location
1806 S ERVAY ST, DALLAS, TX, 75215
Unique Key
1147360764
15-00009398
Service Request Number: 15-00009398 • Address: 7501 S CENTRAL EXPY, DALLAS, TX 75216 • City Council District: 7
Service Request Number
15-00009398
Address
7501 S CENTRAL EXPY, DALLAS, TX 75216
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-02-24T09:23:22.000
Status
Closed
Created Date
2015-01-09T09:23:22.000
Update Date
2015-02-11T15:34:36.000
Closed Date
2015-02-11T15:34:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504437.3111986300
Y Coordinate
6948772.2399286700
Lat Long Location
7501 S CENTRAL EXPY, DALLAS, TX, 75216
Unique Key
1143284394
15-00279256
Service Request Number: 15-00279256 • Address: 5337 W MOCKINGBIRD LN, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00279256
Address
5337 W MOCKINGBIRD LN, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-02T16:47:42.000
Status
Closed
Created Date
2015-06-23T16:47:42.000
Update Date
2015-06-26T11:06:12.000
Closed Date
2015-06-26T11:06:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484363.1901725500
Y Coordinate
6991474.3726201100
Lat Long Location
5337 W MOCKINGBIRD LN, DALLAS, TX, 75209
Unique Key
1160509230
15-00009362
Service Request Number: 15-00009362 • Address: 200 E BROOKLYN AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00009362
Address
200 E BROOKLYN AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-16T09:09:10.000
Status
Closed
Created Date
2015-01-09T09:09:10.000
Update Date
2015-01-09T09:12:24.000
Closed Date
2015-01-09T09:12:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484543.4923853600
Y Coordinate
6956056.7016565900
Lat Long Location
200 E BROOKLYN AVE, DALLAS, TX, 75203
Unique Key
1143282057
15-00088166
Service Request Number: 15-00088166 • Address: 3605 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00088166
Address
3605 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Trinity Watershed Management
Service Request Type
Chemical Spill Routine - TWM
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-27T14:14:48.000
Status
Closed
Created Date
2015-03-13T14:14:48.000
Update Date
2015-03-18T13:49:09.000
Closed Date
2015-03-16T13:59:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2491519.7721584800
Y Coordinate
6943477.8489752900
Lat Long Location
3605 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1148456070
15-00278156
Service Request Number: 15-00278156 • Address: 516 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00278156
Address
516 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-24T12:18:27.000
Status
Closed
Created Date
2015-06-23T12:18:27.000
Update Date
2015-06-24T00:02:08.000
Closed Date
2015-06-24T00:02:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2522018.0633276800
Y Coordinate
6949779.8760826400
Lat Long Location
516 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1160440371
15-00207099
Service Request Number: 15-00207099 • Address: 3282 S LLEWELLYN AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00207099
Address
3282 S LLEWELLYN AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-29T16:04:11.000
Status
Closed
Created Date
2015-05-19T16:04:11.000
Update Date
2015-05-27T13:32:37.000
Closed Date
2015-05-27T13:32:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2480714.1135835400
Y Coordinate
6943723.5506107500
Lat Long Location
3282 S LLEWELLYN AVE, DALLAS, TX, 75224
Unique Key
1156006081
15-00076338
Service Request Number: 15-00076338 • Address: GARLAND RD & JUPITER RD, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
15-00076338
Address
GARLAND RD & JUPITER RD, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-05-06T21:42:50.000
Status
Closed
Created Date
2015-03-04T21:42:50.000
Update Date
2015-03-06T15:25:18.000
Closed Date
2015-03-06T15:25:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2526405.9135467800
Y Coordinate
6996717.6500896800
Unique Key
1147527628
15-00278115
Service Request Number: 15-00278115 • Address: 7037 HUNNICUT RD, DALLAS, TX • City Council District: 7
Service Request Number
15-00278115
Address
7037 HUNNICUT RD, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-05T12:09:05.000
Status
Closed
Created Date
2015-06-23T12:09:05.000
Update Date
2015-07-09T08:36:32.000
Closed Date
2015-07-09T08:36:32.000
Priority
Standard
Method Received Description
Web
X Coordinate
2517274.7828988500
Y Coordinate
6973135.9202843000
Lat Long Location
7037 HUNNICUT RD, DALLAS, TX
Unique Key
1160438324
15-00207053
Service Request Number: 15-00207053 • Address: 1400 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00207053
Address
1400 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Department of Public Works
Service Request Type
Construction - Status Inquiry - PBW
Ert Estimated Response Time
4
Overall Service Request Due Date
2015-06-09T15:51:49.000
Status
Closed
Created Date
2015-05-19T15:51:49.000
Update Date
2015-05-21T10:22:26.000
Closed Date
2015-05-21T10:22:25.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2505530.8808541700
Y Coordinate
6973086.0782203400
Lat Long Location
1400 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1156003169
15-00273842
Service Request Number: 15-00273842 • Address: 4318 N HALL ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
15-00273842
Address
4318 N HALL ST, DALLAS, TX 75219
City Council District
14
Department
Department of Public Works
Service Request Type
Public Works - General Request - PBW
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-07T14:37:33.000
Status
Closed
Created Date
2015-06-20T14:37:33.000
Update Date
2015-06-22T09:51:31.000
Closed Date
2015-06-22T09:51:31.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2486591.7278902400
Y Coordinate
6983756.8349325400
Lat Long Location
4318 N HALL ST, DALLAS, TX, 75219
Unique Key
1160158440
15-00252984
Service Request Number: 15-00252984 • Address: 1648 S CORINTH ST RD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00252984
Address
1648 S CORINTH ST RD, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-08-13T00:55:08.000
Status
Closed
Created Date
2015-06-10T00:55:08.000
Update Date
2015-06-23T10:36:07.000
Closed Date
2015-06-23T10:36:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491574.4501582500
Y Coordinate
6951581.7171786400
Lat Long Location
1648 S CORINTH ST RD, DALLAS, TX, 75203
Unique Key
1158811290
15-00214116
Service Request Number: 15-00214116 • Address: 1717 N BECKLEY AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00214116
Address
1717 N BECKLEY AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-04T11:12:59.000
Status
Closed
Created Date
2015-05-22T11:12:59.000
Update Date
2015-05-22T11:14:29.000
Closed Date
2015-05-22T11:14:29.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483974.3999447200
Y Coordinate
6965515.0382059100
Lat Long Location
1717 N BECKLEY AVE, DALLAS, TX, 75203
Unique Key
1156419478
14-00439892
Service Request Number: 14-00439892 • Address: BIGLOW ST & E OVERTON RD, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00439892
Address
BIGLOW ST & E OVERTON RD, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-11-03T21:49:40.000
Status
Closed
Created Date
2014-10-25T21:49:40.000
Update Date
2014-10-25T23:15:53.000
Closed Date
2014-10-25T23:15:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492481.6201510100
Y Coordinate
6944053.9941786800
Unique Key
1137768998
15-00180179
Service Request Number: 15-00180179 • Address: 8165 S R L THORNTON FWY, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00180179
Address
8165 S R L THORNTON FWY, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-17T10:56:56.000
Status
Closed
Created Date
2015-05-05T10:56:56.000
Update Date
2015-05-13T15:43:51.000
Closed Date
2015-05-13T15:43:50.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484499.9242047900
Y Coordinate
6922828.5338862300
Lat Long Location
8165 S R L THORNTON FWY, DALLAS, TX, 75232
Unique Key
1154259804
15-00023410
Service Request Number: 15-00023410 • Address: 312 N OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00023410
Address
312 N OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-26T12:59:49.000
Status
Closed
Created Date
2015-01-21T12:59:49.000
Update Date
2015-01-21T14:21:45.000
Closed Date
2015-01-21T14:21:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474930.9055414700
Y Coordinate
6958673.7798181900
Lat Long Location
312 N OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1144187773
15-00253108
Service Request Number: 15-00253108 • Address: 9500 OLDE TOWNE ROWE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00253108
Address
9500 OLDE TOWNE ROWE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-13T07:39:52.000
Status
Closed
Created Date
2015-06-10T07:39:52.000
Update Date
2015-06-10T08:23:35.000
Closed Date
2015-06-10T08:23:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2534623.2284338100
Y Coordinate
6961287.1485123800
Lat Long Location
9500 OLDE, DALLAS, TX, 75227
Unique Key
1158819919
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