311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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15-00026287
Service Request Number: 15-00026287 • Address: L B J FWY & ABRAMS RD, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
15-00026287
Address
L B J FWY & ABRAMS RD, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-03-02T11:26:49.000
Status
Closed
Created Date
2015-01-23T11:26:49.000
Update Date
2015-02-01T11:44:07.000
Closed Date
2015-02-01T11:44:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2509945.6522614000
Y Coordinate
7019026.6183860800
Unique Key
1144369098
15-00026195
Service Request Number: 15-00026195 • Address: E R L THORNTON FWY & N BUCKNER BLVD, DALLAS, 75228, DALLAS, TX • City Council District: 7
Service Request Number
15-00026195
Address
E R L THORNTON FWY & N BUCKNER BLVD, DALLAS, 75228, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-03-02T10:36:13.000
Status
Closed
Created Date
2015-01-23T10:36:13.000
Update Date
2015-01-24T19:37:04.000
Closed Date
2015-01-24T19:37:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2526887.9959167800
Y Coordinate
6978087.4097281300
Unique Key
1144363019
15-00261251
Service Request Number: 15-00261251 • Address: 643 W NEELY ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00261251
Address
643 W NEELY ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-28T13:13:00.000
Status
Closed
Created Date
2015-06-14T13:13:00.000
Update Date
2015-06-24T16:03:12.000
Closed Date
2015-06-24T16:03:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2481090.2701759800
Y Coordinate
6960005.7226633100
Lat Long Location
643 W NEELY ST, DALLAS, TX, 75208
Unique Key
1159344450
15-00180164
Service Request Number: 15-00180164 • Address: 1544 N ATOLL DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00180164
Address
1544 N ATOLL DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-08T10:55:03.000
Status
Closed
Created Date
2015-05-05T10:55:03.000
Update Date
2015-05-05T16:11:47.000
Closed Date
2015-05-05T16:11:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490836.6074678400
Y Coordinate
6947361.9107451600
Lat Long Location
1544 N ATOLL DR, DALLAS, TX, 75216
Unique Key
1154259035
15-00273813
Service Request Number: 15-00273813 • Address: 1870 EAST SHORE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00273813
Address
1870 EAST SHORE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-23T13:59:31.000
Status
Closed
Created Date
2015-06-20T13:59:31.000
Update Date
2015-07-03T10:53:28.000
Closed Date
2015-07-03T10:53:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2533731.7168380600
Y Coordinate
6958630.5918797200
Lat Long Location
1870 EAST SHORE DR, DALLAS, TX, 75217
Unique Key
1160156631
15-00283187
Service Request Number: 15-00283187 • Address: 410 S ACRES DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00283187
Address
410 S ACRES DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-07T12:06:07.000
Status
Closed
Created Date
2015-06-25T12:06:07.000
Update Date
2015-06-29T14:39:36.000
Closed Date
2015-06-29T14:39:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2540816.4402617600
Y Coordinate
6945064.6669895300
Lat Long Location
410 S ACRES DR, DALLAS, TX, 75217
Unique Key
1160762238
14-00489894
Service Request Number: 14-00489894 • Address: ABRAMS RD & CHIMNEY HILL LN, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00489894
Address
ABRAMS RD & CHIMNEY HILL LN, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-08T10:50:38.000
Status
Closed
Created Date
2014-12-07T10:50:38.000
Update Date
2014-12-07T14:19:57.000
Closed Date
2014-12-07T13:15:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2509943.6815689000
Y Coordinate
7020074.5436457700
Unique Key
1140963170
15-00214106
Service Request Number: 15-00214106 • Address: 4105 S COCKRELL HILL RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00214106
Address
4105 S COCKRELL HILL RD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-25T11:08:39.000
Status
Closed
Created Date
2015-05-22T11:08:39.000
Update Date
2015-05-22T18:25:52.000
Closed Date
2015-05-22T18:25:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2463269.8721307800
Y Coordinate
6939223.1193548700
Lat Long Location
4105 S COCKRELL HILL RD, DALLAS, TX, 75233
Unique Key
1156418915
15-00278223
Service Request Number: 15-00278223 • Address: 3248 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00278223
Address
3248 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-05T12:34:07.000
Status
Closed
Created Date
2015-06-23T12:34:07.000
Update Date
2015-07-13T13:22:17.000
Closed Date
2015-07-13T13:22:16.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479076.7718281900
Y Coordinate
6944063.2762510600
Lat Long Location
3248 S POLK ST, DALLAS, TX, 75224
Unique Key
1160444466
15-00279249
Service Request Number: 15-00279249 • Address: 1517 N PEAK ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00279249
Address
1517 N PEAK ST, DALLAS, TX 75204
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-02T16:44:19.000
Status
Closed
Created Date
2015-06-23T16:44:19.000
Update Date
2015-06-26T13:39:59.000
Closed Date
2015-06-26T13:39:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2496745.4725054900
Y Coordinate
6978291.7556741500
Lat Long Location
1517 N PEAK ST, DALLAS, TX, 75204
Unique Key
1160508453
15-00207080
Service Request Number: 15-00207080 • Address: 1600 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00207080
Address
1600 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-05-27T15:59:00.000
Status
Closed
Created Date
2015-05-19T15:59:00.000
Update Date
2015-05-19T16:05:55.000
Closed Date
2015-05-19T16:05:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521907.5751629800
Y Coordinate
6956708.3192348000
Lat Long Location
1600 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1156004905
15-00273873
Service Request Number: 15-00273873 • Address: 2505 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00273873
Address
2505 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-07T15:09:59.000
Status
Closed
Created Date
2015-06-20T15:09:59.000
Update Date
2015-06-24T11:04:34.000
Closed Date
2015-06-24T11:04:33.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497554.0739042900
Y Coordinate
6938556.2450015600
Lat Long Location
2505 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1160160569
14-00439740
Service Request Number: 14-00439740 • Address: S HAMPTON RD & PERRYTON DR, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
14-00439740
Address
S HAMPTON RD & PERRYTON DR, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-11-03T16:20:10.000
Status
Closed
Created Date
2014-10-25T16:20:10.000
Update Date
2014-10-28T10:42:12.000
Closed Date
2014-10-28T10:42:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473804.6625505500
Y Coordinate
6946721.4985815700
Unique Key
1137759754
15-00026203
Service Request Number: 15-00026203 • Address: 1900 N WALTON WALKER BLVD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00026203
Address
1900 N WALTON WALKER BLVD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-03-02T10:41:08.000
Status
Closed
Created Date
2015-01-23T10:41:08.000
Update Date
2015-01-25T11:57:29.000
Closed Date
2015-01-25T11:57:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2455801.5313347800
Y Coordinate
6965486.3364052100
Lat Long Location
1900 N WALTON WALKER BLVD, DALLAS, TX, 75212
Unique Key
1144363603
15-00113961
Service Request Number: 15-00113961 • Address: 910 E SANER AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00113961
Address
910 E SANER AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-11T14:32:50.000
Status
Closed
Created Date
2015-03-30T14:32:50.000
Update Date
2015-04-16T11:01:44.000
Closed Date
2015-04-16T11:01:43.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487616.9508806200
Y Coordinate
6946549.2137195100
Lat Long Location
910 E SANER AVE, DALLAS, TX, 75216
Unique Key
1150087563
15-00214155
Service Request Number: 15-00214155 • Address: 1619 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00214155
Address
1619 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-04T11:21:49.000
Status
Closed
Created Date
2015-05-22T11:21:49.000
Update Date
2015-05-22T11:26:38.000
Closed Date
2015-05-22T11:26:37.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476868.5836680900
Y Coordinate
6949074.5207864400
Lat Long Location
1619 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1156421738
15-00278097
Service Request Number: 15-00278097 • Address: 1005 N MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00278097
Address
1005 N MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-29T12:05:00.000
Status
Closed
Created Date
2015-06-23T12:05:00.000
Update Date
2015-07-24T09:45:00.000
Closed Date
2015-07-24T09:44:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2476756.9669344600
Y Coordinate
6962153.7194726800
Lat Long Location
1005 N MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1160437399
14-00489849
Service Request Number: 14-00489849 • Address: JULIUS SCHEPPS FWY & LINFIELD RD, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00489849
Address
JULIUS SCHEPPS FWY & LINFIELD RD, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-08T06:24:11.000
Status
Closed
Created Date
2014-12-07T06:24:11.000
Update Date
2014-12-07T06:31:45.000
Closed Date
2014-12-07T06:27:00.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2504434.0462224300
Y Coordinate
6947335.5243474300
Unique Key
1140960279
15-00278153
Service Request Number: 15-00278153 • Address: 1739 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00278153
Address
1739 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-29T12:18:41.000
Status
Closed
Created Date
2015-06-23T12:18:41.000
Update Date
2015-07-24T09:45:30.000
Closed Date
2015-07-24T09:45:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2535408.1906288400
Y Coordinate
6935909.9488533100
Lat Long Location
1739 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1160440454
15-00009410
Service Request Number: 15-00009410 • Address: 2656 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00009410
Address
2656 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-10T09:27:52.000
Status
Closed
Created Date
2015-01-09T09:27:52.000
Update Date
2015-01-09T12:08:18.000
Closed Date
2015-01-09T12:08:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2495900.3713497900
Y Coordinate
6945971.5208185200
Lat Long Location
2656 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1143285177
15-00026189
Service Request Number: 15-00026189 • Address: MAPLE AVE & CEDAR SPRINGS RD, DALLAS, 75201, DALLAS, TX 75201 • City Council District: 14
Service Request Number
15-00026189
Address
MAPLE AVE & CEDAR SPRINGS RD, DALLAS, 75201, DALLAS, TX 75201
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-28T10:32:08.000
Status
Closed
Created Date
2015-01-23T10:32:08.000
Update Date
2015-01-23T10:47:54.000
Closed Date
2015-01-23T10:47:50.000
Priority
Urgent
Method Received Description
Web
X Coordinate
2489216.1045105700
Y Coordinate
6976810.9240132100
Unique Key
1144362538
15-00273876
Service Request Number: 15-00273876 • Address: 3287 FOREST LN, DALLAS, TX • City Council District: 6
Service Request Number
15-00273876
Address
3287 FOREST LN, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-01T15:11:58.000
Status
Closed
Created Date
2015-06-20T15:11:58.000
Update Date
2015-09-04T15:23:57.000
Closed Date
2015-09-04T15:23:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2469298.2525649800
Y Coordinate
7017825.0584349400
Lat Long Location
3287 FOREST LN, DALLAS, TX
Unique Key
1160160766
15-00063769
Service Request Number: 15-00063769 • Address: N BISHOP AVE & W DAVIS ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
15-00063769
Address
N BISHOP AVE & W DAVIS ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-02T13:10:09.000
Status
Closed
Created Date
2015-02-21T13:10:09.000
Update Date
2015-02-21T13:29:07.000
Closed Date
2015-02-21T13:29:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482532.3722541500
Y Coordinate
6959684.6806091500
Unique Key
1146731845
14-00489962
Service Request Number: 14-00489962 • Address: BOEDEKER ST & PEBBLESTONE DR, DALLAS, 75230, DALLAS, TX 75230 • City Council District: 11
Service Request Number
14-00489962
Address
BOEDEKER ST & PEBBLESTONE DR, DALLAS, 75230, DALLAS, TX 75230
City Council District
11
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-01-14T14:43:41.000
Status
Closed
Created Date
2014-12-07T14:43:41.000
Update Date
2014-12-16T11:43:37.000
Closed Date
2014-12-16T11:43:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2497293.2166710700
Y Coordinate
7011301.9373715700
Unique Key
1140967199
15-00113928
Service Request Number: 15-00113928 • Address: 511 N PRAIRIE AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
15-00113928
Address
511 N PRAIRIE AVE, DALLAS, TX 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-17T14:20:22.000
Status
Closed
Created Date
2015-03-30T14:20:22.000
Update Date
2015-08-26T14:50:14.000
Closed Date
2015-08-26T14:50:13.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2500494.1795725700
Y Coordinate
6977306.7459432700
Lat Long Location
511 N PRAIRIE AVE, DALLAS, TX, 75246
Unique Key
1150085624
15-00213928
Service Request Number: 15-00213928 • Address: 4916 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 2
Service Request Number
15-00213928
Address
4916 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-03T10:18:25.000
Status
Closed
Created Date
2015-05-22T10:18:25.000
Update Date
2015-05-28T08:37:03.000
Closed Date
2015-05-28T08:37:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482203.3043778600
Y Coordinate
6994412.8420675400
Lat Long Location
4916 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1156407802
15-00023395
Service Request Number: 15-00023395 • Address: 713 E KIRNWOOD DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00023395
Address
713 E KIRNWOOD DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-24T12:50:48.000
Status
Closed
Created Date
2015-01-21T12:50:48.000
Update Date
2015-01-21T14:02:00.000
Closed Date
2015-01-21T14:01:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2487571.3159876900
Y Coordinate
6924692.4624230000
Lat Long Location
713 E KIRNWOOD DR, DALLAS, TX, 75241
Unique Key
1144186776
15-00261252
Service Request Number: 15-00261252 • Address: 635 W NEELY ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00261252
Address
635 W NEELY ST, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-21T13:13:02.000
Status
Closed
Created Date
2015-06-14T13:13:02.000
Update Date
2015-06-18T05:45:13.000
Closed Date
2015-06-18T05:45:13.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2481146.1201370700
Y Coordinate
6960006.3248697000
Lat Long Location
635 W NEELY ST, DALLAS, TX, 75208
Unique Key
1159344507
15-00138707
Service Request Number: 15-00138707 • Address: 2503 PARK ROW AVE, DALLAS, TX • City Council District: 7
Service Request Number
15-00138707
Address
2503 PARK ROW AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-01T22:24:32.000
Status
Closed
Created Date
2015-04-11T22:24:32.000
Update Date
2015-04-14T12:54:26.000
Closed Date
2015-04-14T12:54:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2498992.8456295000
Y Coordinate
6966695.7953761500
Lat Long Location
2503 PARK ROW AVE, DALLAS, TX
Unique Key
1151581906
15-00273836
Service Request Number: 15-00273836 • Address: 4303 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00273836
Address
4303 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-04T14:28:11.000
Status
Closed
Created Date
2015-06-20T14:28:11.000
Update Date
2015-07-07T16:26:16.000
Closed Date
2015-07-07T16:26:16.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463656.0644968900
Y Coordinate
6948869.5013105600
Lat Long Location
4303 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1160158008
15-00207045
Service Request Number: 15-00207045 • Address: 2033 N STEMMONS SERV W, DALLAS, TX 75207 • City Council District: 6
Service Request Number
15-00207045
Address
2033 N STEMMONS SERV W, DALLAS, TX 75207
City Council District
6
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-03T15:49:32.000
Status
Closed
Created Date
2015-05-19T15:49:32.000
Update Date
2015-06-01T22:18:45.000
Closed Date
2015-06-01T22:18:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483784.7828890900
Y Coordinate
6978224.2688141700
Lat Long Location
2033 N STEMMONS, DALLAS, TX, 75207
Unique Key
1156002557
15-00049177
Service Request Number: 15-00049177 • Address: 6046 SINGING HILLS DR, DALLAS, TX 75241 • City Council District: 3
Service Request Number
15-00049177
Address
6046 SINGING HILLS DR, DALLAS, TX 75241
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-18T15:24:50.000
Status
Closed
Created Date
2015-02-10T15:24:50.000
Update Date
2015-10-02T09:55:09.000
Closed Date
2015-10-02T09:55:08.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2491091.6693807500
Y Coordinate
6932097.7881319800
Lat Long Location
6046 SINGING HILLS DR, DALLAS, TX, 75241
Unique Key
1145816936
15-00278154
Service Request Number: 15-00278154 • Address: 5710 HILLCROFT ST, DALLAS, TX • City Council District: 7
Service Request Number
15-00278154
Address
5710 HILLCROFT ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-05T12:18:45.000
Status
Closed
Created Date
2015-06-23T12:18:45.000
Update Date
2015-07-14T15:05:29.000
Closed Date
2015-07-14T15:05:29.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2520516.4284799400
Y Coordinate
6974027.2642393700
Lat Long Location
5710 HILLCROFT ST, DALLAS, TX
Unique Key
1160440514
15-00278220
Service Request Number: 15-00278220 • Address: 3248 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00278220
Address
3248 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-05T12:33:22.000
Status
Closed
Created Date
2015-06-23T12:33:22.000
Update Date
2015-07-13T13:21:20.000
Closed Date
2015-07-13T13:21:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479076.7718281900
Y Coordinate
6944063.2762510600
Lat Long Location
3248 S POLK ST, DALLAS, TX, 75224
Unique Key
1160444219
14-00489949
Service Request Number: 14-00489949 • Address: 1409 N ZANG BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00489949
Address
1409 N ZANG BLVD, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-10T13:53:13.000
Status
Closed
Created Date
2014-12-07T13:53:13.000
Update Date
2014-12-07T16:01:17.000
Closed Date
2014-12-07T13:56:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2485641.4568556500
Y Coordinate
6963911.1225639800
Lat Long Location
1409 N ZANG BLVD, DALLAS, TX, 75203
Unique Key
1140966504
15-00088429
Service Request Number: 15-00088429 • Address: S HAMPTON RD & W KIEST BLVD, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
15-00088429
Address
S HAMPTON RD & W KIEST BLVD, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-20T15:39:20.000
Status
Closed
Created Date
2015-03-13T15:39:20.000
Update Date
2015-03-13T15:43:33.000
Closed Date
2015-03-13T15:43:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473794.7120181900
Y Coordinate
6943628.5110274200
Unique Key
1148470580
15-00280937
Service Request Number: 15-00280937 • Address: 1910 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00280937
Address
1910 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-07-30T13:30:03.000
Status
Closed
Created Date
2015-06-24T13:30:03.000
Update Date
2015-07-17T11:20:40.000
Closed Date
2015-07-17T11:20:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2491930.5052881100
Y Coordinate
6943730.8954830600
Lat Long Location
1910 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1160620992
15-00261174
Service Request Number: 15-00261174 • Address: 2149 N ST PAUL ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
15-00261174
Address
2149 N ST PAUL ST, DALLAS, TX 75201
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-21T11:17:40.000
Status
Closed
Created Date
2015-06-14T11:17:40.000
Update Date
2015-06-16T09:39:07.000
Closed Date
2015-06-16T09:39:06.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2489769.0380689600
Y Coordinate
6974163.8487659700
Lat Long Location
2149 N ST PAUL ST, DALLAS, TX, 75201
Unique Key
1159340056
14-00490047
Service Request Number: 14-00490047 • Address: N FITZHUGH AVE & TRAVIS ST, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
14-00490047
Address
N FITZHUGH AVE & TRAVIS ST, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Department of Public Works
Service Request Type
Utility Cut/Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-22T18:39:30.000
Status
Closed
Created Date
2014-12-07T18:39:30.000
Update Date
2014-12-11T12:56:41.000
Closed Date
2014-12-11T12:54:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2492634.4941957600
Y Coordinate
6984483.8270112500
Unique Key
1140972387
15-00113924
Service Request Number: 15-00113924 • Address: 303 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00113924
Address
303 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-11T14:19:36.000
Status
Closed
Created Date
2015-03-30T14:19:36.000
Update Date
2015-06-25T07:50:56.000
Closed Date
2015-06-25T07:50:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2485240.2250055600
Y Coordinate
6936680.8150021600
Lat Long Location
303 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1150085383
15-00207058
Service Request Number: 15-00207058 • Address: 315 W BROWNLEE AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00207058
Address
315 W BROWNLEE AVE, DALLAS, TX 75224
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-27T15:52:58.000
Status
Closed
Created Date
2015-05-19T15:52:58.000
Update Date
2015-05-22T07:07:49.000
Closed Date
2015-05-22T07:07:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2483017.3415831400
Y Coordinate
6945471.5231033600
Lat Long Location
315 W BROWNLEE AVE, DALLAS, TX, 75224
Unique Key
1156003454
15-00275410
Service Request Number: 15-00275410 • Address: 1113 E JEFFERSON BLVD, DALLAS, TX • City Council District: 1
Service Request Number
15-00275410
Address
1113 E JEFFERSON BLVD, DALLAS, TX
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-07T11:11:28.000
Status
Closed
Created Date
2015-06-22T11:11:28.000
Update Date
2015-06-30T05:46:58.000
Closed Date
2015-06-30T05:46:58.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2487710.0348032900
Y Coordinate
6961410.3743957700
Lat Long Location
1113 E JEFFERSON BLVD, DALLAS, TX
Unique Key
1160264217
15-00063756
Service Request Number: 15-00063756 • Address: OLD MILL RD & MEDINA DR, DALLAS, 75287, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
15-00063756
Address
OLD MILL RD & MEDINA DR, DALLAS, 75287, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-06T12:56:33.000
Status
Closed
Created Date
2015-02-21T12:56:33.000
Update Date
2015-06-12T08:54:08.000
Closed Date
2015-06-11T08:53:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466973.1575860500
Y Coordinate
7046887.5026877600
Unique Key
1146731033
14-00489994
Service Request Number: 14-00489994 • Address: WEBB CHAPEL RD & LOMBARDY LN, DALLAS, 75220, DALLAS, TX • City Council District: 2
Service Request Number
14-00489994
Address
WEBB CHAPEL RD & LOMBARDY LN, DALLAS, 75220, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-10T15:47:19.000
Status
Closed
Created Date
2014-12-07T15:47:19.000
Update Date
2014-12-07T16:39:34.000
Closed Date
2014-12-07T16:39:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2470556.5484607900
Y Coordinate
7002054.1650510400
Unique Key
1140969194
15-00261176
Service Request Number: 15-00261176 • Address: 2820 MCKINNEY AVE, DALLAS, TX • City Council District: 14
Service Request Number
15-00261176
Address
2820 MCKINNEY AVE, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-19T11:18:40.000
Status
Closed
Created Date
2015-06-14T11:18:40.000
Update Date
2015-06-14T11:21:05.000
Closed Date
2015-06-14T11:20:59.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2490514.0544160700
Y Coordinate
6977801.9673164700
Lat Long Location
2820 MCKINNEY AVE, DALLAS, TX
Unique Key
1159340196
15-00073580
Service Request Number: 15-00073580 • Address: 1526 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00073580
Address
1526 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-06T13:36:43.000
Status
Closed
Created Date
2015-03-03T13:36:43.000
Update Date
2015-03-04T12:53:49.000
Closed Date
2015-03-04T12:53:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490634.7965289200
Y Coordinate
6949092.6291919800
Lat Long Location
1526 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1147364622
15-00214179
Service Request Number: 15-00214179 • Address: 207 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00214179
Address
207 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-04T11:28:56.000
Status
Closed
Created Date
2015-05-22T11:28:56.000
Update Date
2015-05-22T11:30:29.000
Closed Date
2015-05-22T11:30:28.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483649.9006004000
Y Coordinate
6949174.3616695000
Lat Long Location
207 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1156423409
15-00153387
Service Request Number: 15-00153387 • Address: 600 N FITZHUGH AVE, DALLAS, TX 75246 • City Council District: 14
Service Request Number
15-00153387
Address
600 N FITZHUGH AVE, DALLAS, TX 75246
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-26T17:10:35.000
Status
Closed
Created Date
2015-04-20T17:10:35.000
Update Date
2015-04-23T07:50:12.000
Closed Date
2015-04-23T07:50:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500800.9620709100
Y Coordinate
6977884.9972364300
Lat Long Location
600 N FITZHUGH AVE, DALLAS, TX, 75246
Unique Key
1152508507
15-00026492
Service Request Number: 15-00026492 • Address: GOODYEAR DR & MERRELL RD, DALLAS, 75229, DALLAS, TX 75229 • City Council District: 13
Service Request Number
15-00026492
Address
GOODYEAR DR & MERRELL RD, DALLAS, 75229, DALLAS, TX 75229
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Graffiti Traffic Signs - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-12T13:18:32.000
Status
Closed
Created Date
2015-01-23T13:18:32.000
Update Date
2015-01-27T09:14:04.000
Closed Date
2015-01-27T09:14:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2466972.0097054700
Y Coordinate
7009801.3944024000
Unique Key
1144381889
15-00088190
Service Request Number: 15-00088190 • Address: 512 N OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00088190
Address
512 N OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-03-18T14:23:23.000
Status
Closed
Created Date
2015-03-13T14:23:23.000
Update Date
2015-03-17T09:37:02.000
Closed Date
2015-03-17T09:37:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474926.1969263100
Y Coordinate
6959312.6872586700
Lat Long Location
512 N OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1148457306