311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

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14-00489765
Service Request Number: 14-00489765 • Address: N CENTRAL EXPY & N HASKELL AVE, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
14-00489765
Address
N CENTRAL EXPY & N HASKELL AVE, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-01-14T17:14:21.000
Status
Closed
Created Date
2014-12-06T17:14:21.000
Update Date
2014-12-16T11:29:04.000
Closed Date
2014-12-16T11:29:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492824.2784458100
Y Coordinate
6980947.6703825200
Unique Key
1140954406
15-00273548
Service Request Number: 15-00273548 • Address: 4255 S R L THORNTON FWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00273548
Address
4255 S R L THORNTON FWY, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-28T09:20:54.000
Status
Closed
Created Date
2015-06-20T09:20:54.000
Update Date
2015-07-16T13:21:04.000
Closed Date
2015-07-16T13:21:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484264.1883743500
Y Coordinate
6939175.6170714000
Lat Long Location
4255 S R L THORNTON FWY, DALLAS, TX, 75224
Unique Key
1160140154
15-00138780
Service Request Number: 15-00138780 • Address: 1200 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00138780
Address
1200 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-15T08:58:50.000
Status
Closed
Created Date
2015-04-12T08:58:50.000
Update Date
2015-04-12T09:23:21.000
Closed Date
2015-04-12T09:23:20.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2488945.2511367100
Y Coordinate
6949164.0524716700
Lat Long Location
1200 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1151586638
15-00278111
Service Request Number: 15-00278111 • Address: 2742 S LLEWELLYN AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00278111
Address
2742 S LLEWELLYN AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-02T12:08:09.000
Status
Closed
Created Date
2015-06-23T12:08:09.000
Update Date
2015-06-25T12:55:48.000
Closed Date
2015-06-25T12:55:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481815.7328706200
Y Coordinate
6946925.7325387800
Lat Long Location
2742 S LLEWELLYN AVE, DALLAS, TX, 75224
Unique Key
1160438128
15-00266617
Service Request Number: 15-00266617 • Address: 1107 N MOROCCO AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00266617
Address
1107 N MOROCCO AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-30T08:19:23.000
Status
Closed
Created Date
2015-06-17T08:19:23.000
Update Date
2015-07-28T12:29:08.000
Closed Date
2015-07-28T12:29:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2457210.5319860400
Y Coordinate
6961065.9503772800
Lat Long Location
1107 N MOROCCO AVE, DALLAS, TX, 75211
Unique Key
1159693440
15-00273478
Service Request Number: 15-00273478 • Address: 6006 S COCKRELL HILL RD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
15-00273478
Address
6006 S COCKRELL HILL RD, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-04T08:40:37.000
Status
Closed
Created Date
2015-06-20T08:40:37.000
Update Date
2015-07-07T16:33:43.000
Closed Date
2015-07-07T16:33:42.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463477.0252339400
Y Coordinate
6931989.3798922700
Lat Long Location
6006 S COCKRELL HILL RD, DALLAS, TX, 75236
Unique Key
1160136216
15-00278011
Service Request Number: 15-00278011 • Address: 3114 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00278011
Address
3114 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-17T11:46:54.000
Status
Closed
Created Date
2015-06-23T11:46:54.000
Update Date
2015-07-28T08:48:13.000
Closed Date
2015-07-28T08:48:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2477800.2735661600
Y Coordinate
6945952.7194443800
Lat Long Location
3114 S EDGEFIELD AVE, DALLAS, TX, 75224
Unique Key
1160432865
14-00439527
Service Request Number: 14-00439527 • Address: POINSETTIA DR & S WESTMORELAND RD, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
14-00439527
Address
POINSETTIA DR & S WESTMORELAND RD, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-11-03T13:55:47.000
Status
Closed
Created Date
2014-10-25T13:55:47.000
Update Date
2014-10-27T11:48:22.000
Closed Date
2014-10-27T11:48:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468436.5847425400
Y Coordinate
6950380.8437486400
Unique Key
1137745609
15-00261196
Service Request Number: 15-00261196 • Address: 1777 W COLORADO BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00261196
Address
1777 W COLORADO BLVD, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-21T11:47:29.000
Status
Closed
Created Date
2015-06-14T11:47:29.000
Update Date
2015-07-14T07:59:15.000
Closed Date
2015-07-14T07:59:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2475832.2079689500
Y Coordinate
6963333.4147213000
Lat Long Location
1777 W COLORADO BLVD, DALLAS, TX, 75208
Unique Key
1159341367
15-00273740
Service Request Number: 15-00273740 • Address: 1844 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00273740
Address
1844 N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-09-01T12:46:11.000
Status
Closed
Created Date
2015-06-20T12:46:11.000
Update Date
2015-06-29T11:46:53.000
Closed Date
2015-06-29T11:46:52.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2495373.3154534800
Y Coordinate
6978696.3485133800
Lat Long Location
1844 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1160152143
15-00138737
Service Request Number: 15-00138737 • Address: 2143 MARFA AVE, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
15-00138737
Address
2143 MARFA AVE, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-26T00:08:16.000
Status
Closed
Created Date
2015-04-12T00:08:16.000
Update Date
2015-04-18T11:44:16.000
Closed Date
2015-04-18T11:44:16.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492997.9650345000
Y Coordinate
6943862.2286528100
Lat Long Location
2143 MARFA AVE, DALLAS, TX, 75216
Unique Key
1151583674
15-00076323
Service Request Number: 15-00076323 • Address: LIVE OAK ST & N WASHINGTON AVE, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
15-00076323
Address
LIVE OAK ST & N WASHINGTON AVE, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-03-11T21:15:06.000
Status
Closed
Created Date
2015-03-04T21:15:06.000
Update Date
2015-03-05T11:43:16.000
Closed Date
2015-03-05T11:43:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2496316.0036165800
Y Coordinate
6976330.0019087100
Unique Key
1147526791
14-00450734
Service Request Number: 14-00450734 • Address: WEBB CHAPEL RD & KINKAID DR, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
14-00450734
Address
WEBB CHAPEL RD & KINKAID DR, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Police Department
Service Request Type
Homeless Encampment - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-12-05T13:01:44.000
Status
Closed
Created Date
2014-11-03T13:01:44.000
Update Date
2014-11-06T08:54:04.000
Closed Date
2014-11-06T08:51:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2470497.5863734400
Y Coordinate
7005955.9979678100
Unique Key
1138444254
15-00276266
Service Request Number: 15-00276266 • Address: 211 W CORNING AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00276266
Address
211 W CORNING AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-01T15:56:27.000
Status
Closed
Created Date
2015-06-22T15:56:27.000
Update Date
2015-06-25T11:31:45.000
Closed Date
2015-06-25T11:31:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
311 IVR
X Coordinate
2483653.9468581800
Y Coordinate
6944469.4641995000
Lat Long Location
211 W CORNING AVE, DALLAS, TX, 75224
Unique Key
1160319840
14-00450763
Service Request Number: 14-00450763 • Address: FERGUSON RD & ST FRANCIS AVE, DALLAS, 75228, DALLAS, TX • City Council District: 7
Service Request Number
14-00450763
Address
FERGUSON RD & ST FRANCIS AVE, DALLAS, 75228, DALLAS, TX
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-08T13:16:07.000
Status
Closed
Created Date
2014-11-03T13:16:07.000
Update Date
2014-11-06T10:49:20.000
Closed Date
2014-11-06T10:49:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2519757.4605455600
Y Coordinate
6981762.6179532900
Unique Key
1138445923
14-00439557
Service Request Number: 14-00439557 • Address: DUNDEE DR & FLOWERDALE LN, DALLAS, 75229, DALLAS, TX 75229 • City Council District: 13
Service Request Number
14-00439557
Address
DUNDEE DR & FLOWERDALE LN, DALLAS, 75229, DALLAS, TX 75229
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-01T14:16:54.000
Status
Closed
Created Date
2014-10-25T14:16:54.000
Update Date
2014-10-30T07:20:04.000
Closed Date
2014-10-30T07:20:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2467874.7326932100
Y Coordinate
7012092.6558857200
Unique Key
1137747407
15-00276236
Service Request Number: 15-00276236 • Address: 1900 S CORINTH ST RD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00276236
Address
1900 S CORINTH ST RD, DALLAS, TX 75203
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-07-13T15:46:18.000
Status
Closed
Created Date
2015-06-22T15:46:18.000
Update Date
2015-07-09T09:50:13.000
Closed Date
2015-07-09T09:50:13.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2490892.7435815300
Y Coordinate
6950785.2181372400
Lat Long Location
1900 S CORINTH ST RD, DALLAS, TX, 75203
Unique Key
1160318050
15-00278067
Service Request Number: 15-00278067 • Address: 1343 S BARRY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00278067
Address
1343 S BARRY AVE, DALLAS, TX 75223
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-26T11:58:31.000
Status
Closed
Created Date
2015-06-23T11:58:31.000
Update Date
2015-06-23T12:01:09.000
Closed Date
2015-06-23T12:01:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2505723.4711762100
Y Coordinate
6973962.6889500500
Lat Long Location
1343 S BARRY AVE, DALLAS, TX, 75223
Unique Key
1160435915
14-00439552
Service Request Number: 14-00439552 • Address: APACHE LN & PEBBLE VALLEY LN, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00439552
Address
APACHE LN & PEBBLE VALLEY LN, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-30T14:14:33.000
Status
Closed
Created Date
2014-10-25T14:14:33.000
Update Date
2014-10-25T21:52:07.000
Closed Date
2014-10-25T21:38:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2536625.3419602200
Y Coordinate
6948017.4026095800
Unique Key
1137747153
15-00213916
Service Request Number: 15-00213916 • Address: 500 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00213916
Address
500 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-30T10:15:49.000
Status
Closed
Created Date
2015-05-22T10:15:49.000
Update Date
2015-07-24T11:11:49.000
Closed Date
2015-07-24T11:11:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2522022.5677568200
Y Coordinate
6949557.6247512500
Lat Long Location
500 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1156407178
14-00489763
Service Request Number: 14-00489763 • Address: 10899 N STEMMONS FWY, DALLAS, TX 75220 • City Council District: 6
Service Request Number
14-00489763
Address
10899 N STEMMONS FWY, DALLAS, TX 75220
City Council District
6
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-12-22T16:57:41.000
Status
Closed
Created Date
2014-12-06T16:57:41.000
Update Date
2014-12-10T12:01:23.000
Closed Date
2014-12-10T12:01:18.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2460221.9167672900
Y Coordinate
7006223.4310132500
Lat Long Location
10899 N STEMMONS FWY, DALLAS, TX, 75220
Unique Key
1140954290
15-00275394
Service Request Number: 15-00275394 • Address: 1089 S MARSALIS AVE, DALLAS, TX • City Council District: 4
Service Request Number
15-00275394
Address
1089 S MARSALIS AVE, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Guardrail Repair - Routine - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-07-13T11:07:50.000
Status
Closed
Created Date
2015-06-22T11:07:50.000
Update Date
2015-07-01T14:51:18.000
Closed Date
2015-07-01T14:51:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2486946.8774806500
Y Coordinate
6955023.6356382200
Lat Long Location
1089 S MARSALIS AVE, DALLAS, TX
Unique Key
1160262876
15-00245182
Service Request Number: 15-00245182 • Address: 1614 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00245182
Address
1614 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-21T12:18:09.000
Status
Closed
Created Date
2015-06-06T12:18:09.000
Update Date
2015-06-06T12:22:49.000
Closed Date
2015-06-06T12:22:49.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484255.3737467000
Y Coordinate
6952024.8776277600
Lat Long Location
1614 S BECKLEY AVE, DALLAS, TX, 75224
Unique Key
1158373692
15-00138769
Service Request Number: 15-00138769 • Address: 3224 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00138769
Address
3224 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-19T08:19:16.000
Status
Closed
Created Date
2015-04-12T08:19:16.000
Update Date
2015-05-11T13:25:40.000
Closed Date
2015-05-11T13:25:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477816.0769527300
Y Coordinate
6945383.5659119100
Lat Long Location
3224 S EDGEFIELD AVE, DALLAS, TX, 75224
Unique Key
1151585987
15-00060832
Service Request Number: 15-00060832 • Address: 1725 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00060832
Address
1725 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
2
Department
Department of Public Works
Service Request Type
Paving - Unimproved (New Alley) - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-11T14:15:07.000
Status
Closed
Created Date
2015-02-19T14:15:07.000
Update Date
2015-02-20T09:59:34.000
Closed Date
2015-02-20T09:59:31.000
Priority
Standard
Method Received Description
Web
X Coordinate
2497878.0277919300
Y Coordinate
6980746.6978192900
Lat Long Location
1725 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1146547292
15-00276124
Service Request Number: 15-00276124 • Address: 1713 N WASHINGTON AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00276124
Address
1713 N WASHINGTON AVE, DALLAS, TX 75204
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-28T15:12:16.000
Status
Duplicate (closed)
Created Date
2015-06-22T15:12:16.000
Update Date
2015-08-28T15:29:17.000
Closed Date
2015-08-28T15:29:17.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2495020.9934827100
Y Coordinate
6977536.9501065300
Lat Long Location
1713 N WASHINGTON AVE, DALLAS, TX, 75204
Unique Key
1160310636
15-00138740
Service Request Number: 15-00138740 • Address: 2139 MARFA AVE, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
15-00138740
Address
2139 MARFA AVE, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-16T00:19:21.000
Status
Closed
Created Date
2015-04-12T00:19:21.000
Update Date
2015-05-13T12:24:10.000
Closed Date
2015-05-13T12:24:09.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492971.6253627600
Y Coordinate
6943846.4425201700
Lat Long Location
2139 MARFA AVE, DALLAS, TX, 75216
Unique Key
1151583873
15-00276238
Service Request Number: 15-00276238 • Address: 3212 S RAVINIA DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00276238
Address
3212 S RAVINIA DR, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-25T15:46:37.000
Status
Closed
Created Date
2015-06-22T15:46:37.000
Update Date
2015-06-23T16:48:27.000
Closed Date
2015-06-23T16:46:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469811.4976395100
Y Coordinate
6943145.3432852300
Lat Long Location
3212 S RAVINIA DR, DALLAS, TX, 75233
Unique Key
1160318156
15-00278182
Service Request Number: 15-00278182 • Address: 5222 URBAN CREST RD, DALLAS, TX • City Council District: 7
Service Request Number
15-00278182
Address
5222 URBAN CREST RD, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-05T12:24:00.000
Status
Closed
Created Date
2015-06-23T12:24:00.000
Update Date
2015-07-07T11:43:22.000
Closed Date
2015-07-07T11:43:21.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2521378.6938211500
Y Coordinate
6974102.1919410800
Lat Long Location
5222 URBAN CREST RD, DALLAS, TX
Unique Key
1160441837
15-00261285
Service Request Number: 15-00261285 • Address: 6012 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00261285
Address
6012 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-17T14:32:08.000
Status
Closed
Created Date
2015-06-14T14:32:08.000
Update Date
2015-06-14T15:10:39.000
Closed Date
2015-06-14T15:10:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2508068.4364472600
Y Coordinate
6977333.4605512000
Lat Long Location
6012 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1159346543
14-00450712
Service Request Number: 14-00450712 • Address: KINKAID DR & WEBB CHAPEL RD, DALLAS, 75220, DALLAS, TX 75220 • City Council District: 6
Service Request Number
14-00450712
Address
KINKAID DR & WEBB CHAPEL RD, DALLAS, 75220, DALLAS, TX 75220
City Council District
6
Department
Park/Recreation Department
Service Request Type
Shopping Cart - PKR
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-11-13T12:47:21.000
Status
Closed
Created Date
2014-11-03T12:47:21.000
Update Date
2014-11-04T08:50:37.000
Closed Date
2014-11-04T08:50:36.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Urgent
Method Received Description
Web
X Coordinate
2470545.6017727100
Y Coordinate
7005955.8313633700
Unique Key
1138442909
15-00278129
Service Request Number: 15-00278129 • Address: 5719 ENCHANTED LN, DALLAS, TX • City Council District: 7
Service Request Number
15-00278129
Address
5719 ENCHANTED LN, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-05T12:11:37.000
Status
Closed
Created Date
2015-06-23T12:11:37.000
Update Date
2015-07-06T12:41:48.000
Closed Date
2015-07-06T12:41:47.000
Priority
Standard
Method Received Description
Web
X Coordinate
2520648.1266557600
Y Coordinate
6975217.7069782700
Lat Long Location
5719 ENCHANTED LN, DALLAS, TX
Unique Key
1160438868
15-00013276
Service Request Number: 15-00013276 • Address: S COCKRELL HILL RD & W KIEST BLVD, DALLAS, 75236, DALLAS, TX • City Council District: 3
Service Request Number
15-00013276
Address
S COCKRELL HILL RD & W KIEST BLVD, DALLAS, 75236, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-20T08:38:51.000
Status
Closed
Created Date
2015-01-13T08:38:51.000
Update Date
2015-01-13T09:22:41.000
Closed Date
2015-01-13T09:22:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2463221.8971484100
Y Coordinate
6943523.3146397500
Unique Key
1143532945
15-00060724
Service Request Number: 15-00060724 • Address: 2914 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00060724
Address
2914 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-05T13:40:48.000
Status
Closed
Created Date
2015-02-19T13:40:48.000
Update Date
2015-02-20T15:03:12.000
Closed Date
2015-02-20T15:03:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488034.1803872100
Y Coordinate
6945812.6385170400
Lat Long Location
2914 S EWING AVE, DALLAS, TX, 75216
Unique Key
1146540910
15-00088150
Service Request Number: 15-00088150 • Address: 1615 AVENUE B, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00088150
Address
1615 AVENUE B, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-16T14:05:33.000
Status
Closed
Created Date
2015-03-13T14:05:33.000
Update Date
2015-03-13T15:42:04.000
Closed Date
2015-03-13T15:42:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2491439.8624704800
Y Coordinate
6958240.2336826100
Lat Long Location
1615 AVENUE, DALLAS, TX, 75203
Unique Key
1148455012
15-00153288
Service Request Number: 15-00153288 • Address: 1146 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00153288
Address
1146 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-15T16:34:18.000
Status
Closed
Created Date
2015-04-20T16:34:18.000
Update Date
2015-06-12T14:37:43.000
Closed Date
2015-06-12T14:37:42.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2488695.3235377400
Y Coordinate
6949149.5121377000
Lat Long Location
1146 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1152503410
15-00060700
Service Request Number: 15-00060700 • Address: 2120 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00060700
Address
2120 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-22T13:28:19.000
Status
Closed
Created Date
2015-02-19T13:28:19.000
Update Date
2015-02-19T14:44:55.000
Closed Date
2015-02-19T14:44:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474816.0499220600
Y Coordinate
6958572.6204857400
Lat Long Location
2120 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1146539276
15-00272487
Service Request Number: 15-00272487 • Address: 914 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00272487
Address
914 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-24T14:23:18.000
Status
Closed
Created Date
2015-06-19T14:23:18.000
Update Date
2015-06-24T13:15:40.000
Closed Date
2015-06-24T13:15:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2535385.9910496800
Y Coordinate
6941686.6926349200
Lat Long Location
914 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1160071541
15-00009138
Service Request Number: 15-00009138 • Address: 2705 W LEDBETTER DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00009138
Address
2705 W LEDBETTER DR, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-24T07:46:46.000
Status
Closed
Created Date
2015-01-09T07:46:46.000
Update Date
2015-02-04T15:51:18.000
Closed Date
2015-02-04T15:51:18.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2471895.6562193800
Y Coordinate
6938402.0415232700
Lat Long Location
2705 W LEDBETTER DR, DALLAS, TX, 75233
Unique Key
1143268254
14-00412478
Service Request Number: 14-00412478 • Address: S HAMPTON RD & W ILLINOIS AVE, DALLAS, 75224, DALLAS, TX • City Council District: 1
Service Request Number
14-00412478
Address
S HAMPTON RD & W ILLINOIS AVE, DALLAS, 75224, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-14T08:25:43.000
Status
Closed
Created Date
2014-10-07T08:25:43.000
Update Date
2014-10-08T11:17:13.000
Closed Date
2014-10-08T11:17:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473732.4603308700
Y Coordinate
6948918.0610638700
Unique Key
1136057560
14-00439547
Service Request Number: 14-00439547 • Address: S WESTMORELAND RD & GRAFTON AVE, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
14-00439547
Address
S WESTMORELAND RD & GRAFTON AVE, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-11-03T14:10:16.000
Status
Closed
Created Date
2014-10-25T14:10:16.000
Update Date
2014-10-27T12:07:04.000
Closed Date
2014-10-27T12:07:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468369.7692223800
Y Coordinate
6952446.9672760100
Unique Key
1137746826
15-00180141
Service Request Number: 15-00180141 • Address: 604 N HENDERSON AVE, DALLAS, TX 75214 • City Council District: 14
Service Request Number
15-00180141
Address
604 N HENDERSON AVE, DALLAS, TX 75214
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-12T10:50:44.000
Status
Closed
Created Date
2015-05-05T10:50:44.000
Update Date
2015-05-14T07:53:16.000
Closed Date
2015-05-14T07:53:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2501984.6230969700
Y Coordinate
6979136.0470595900
Lat Long Location
604 N HENDERSON AVE, DALLAS, TX, 75214
Unique Key
1154257609
15-00153256
Service Request Number: 15-00153256 • Address: 1100 S AKARD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00153256
Address
1100 S AKARD ST, DALLAS, TX 75215
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-26T16:25:10.000
Status
Closed
Created Date
2015-04-20T16:25:10.000
Update Date
2015-04-28T06:46:16.000
Closed Date
2015-04-28T06:46:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492606.8352507300
Y Coordinate
6968237.5412846600
Lat Long Location
1100 S AKARD ST, DALLAS, TX, 75215
Unique Key
1152501425
15-00073517
Service Request Number: 15-00073517 • Address: 1810 S ERVAY ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00073517
Address
1810 S ERVAY ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-14T13:19:49.000
Status
Closed
Created Date
2015-03-03T13:19:49.000
Update Date
2015-03-19T14:26:10.000
Closed Date
2015-03-19T14:26:08.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494881.6980314500
Y Coordinate
6967420.8315207200
Lat Long Location
1810 S ERVAY ST, DALLAS, TX, 75215
Unique Key
1147361203
15-00276182
Service Request Number: 15-00276182 • Address: 2915 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00276182
Address
2915 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-07T15:27:47.000
Status
Closed
Created Date
2015-06-22T15:27:47.000
Update Date
2015-07-02T13:41:09.000
Closed Date
2015-07-02T13:41:08.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2498351.4590533100
Y Coordinate
6947360.3208986000
Lat Long Location
2915 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1160314293
15-00138695
Service Request Number: 15-00138695 • Address: 9568 KERRVILLE ST, DALLAS, TX • City Council District: 7
Service Request Number
15-00138695
Address
9568 KERRVILLE ST, DALLAS, TX
City Council District
7
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-08T21:51:52.000
Status
Closed
Created Date
2015-04-11T21:51:52.000
Update Date
2015-04-13T08:46:43.000
Closed Date
2015-04-13T08:46:43.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2534770.8925464900
Y Coordinate
6966021.3082698200
Lat Long Location
9568 KERRVILLE ST, DALLAS, TX
Unique Key
1151581164
14-00450648
Service Request Number: 14-00450648 • Address: WESTERN PARK DR & CEDAR PATH DR, DALLAS, 75211, DALLAS, TX • City Council District: 3
Service Request Number
14-00450648
Address
WESTERN PARK DR & CEDAR PATH DR, DALLAS, 75211, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-03T12:22:01.000
Status
Closed
Created Date
2014-11-03T12:22:01.000
Update Date
2014-11-18T12:33:29.000
Closed Date
2014-11-18T12:33:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2462207.4364320800
Y Coordinate
6949023.6102771400
Unique Key
1138439201
15-00266708
Service Request Number: 15-00266708 • Address: 1826 S CORINTH ST RD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00266708
Address
1826 S CORINTH ST RD, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-22T08:49:34.000
Status
Closed
Created Date
2015-06-17T08:49:34.000
Update Date
2015-06-17T16:38:04.000
Closed Date
2015-06-17T16:38:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491166.6886487100
Y Coordinate
6951038.7566003500
Lat Long Location
1826 S CORINTH ST RD, DALLAS, TX, 75203
Unique Key
1159699809
15-00261238
Service Request Number: 15-00261238 • Address: 10518 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 9
Service Request Number
15-00261238
Address
10518 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
9
Department
Code Compliance District Group
Service Request Type
Hand Bills/Fliers Complaint - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-07T12:35:33.000
Status
Closed
Created Date
2015-06-14T12:35:33.000
Update Date
2015-06-19T11:16:08.000
Closed Date
2015-06-19T11:16:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2520055.0919189800
Y Coordinate
7002036.7243794600
Lat Long Location
10518 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1159343688
14-00439565
Service Request Number: 14-00439565 • Address: S WESTMORELAND RD & BROOKLYNDELL AVE, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
14-00439565
Address
S WESTMORELAND RD & BROOKLYNDELL AVE, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-11-03T14:22:50.000
Status
Closed
Created Date
2014-10-25T14:22:50.000
Update Date
2014-10-28T22:12:00.000
Closed Date
2014-10-28T22:11:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468341.1734912700
Y Coordinate
6955600.9659792300
Unique Key
1137747942