311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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15-00152171
Service Request Number: 15-00152171 • Address: 2010 W NORTHWEST HWY, DALLAS, TX • City Council District: 6
Service Request Number
15-00152171
Address
2010 W NORTHWEST HWY, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-04T11:22:21.000
Status
Closed
Created Date
2015-04-20T11:22:21.000
Update Date
2016-01-12T13:49:01.000
Closed Date
2016-01-12T13:49:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2456878.1955721400
Y Coordinate
7002220.7076234100
Lat Long Location
2010 W NORTHWEST HWY, DALLAS, TX
Unique Key
1152435531
15-00072323
Service Request Number: 15-00072323 • Address: 5101 W DAVIS ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00072323
Address
5101 W DAVIS ST, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-04-27T16:43:05.000
Status
Closed
Created Date
2015-03-02T16:43:05.000
Update Date
2015-03-05T13:35:35.000
Closed Date
2015-03-05T13:35:33.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2457241.7669470900
Y Coordinate
6959404.4140031900
Lat Long Location
5101 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1147285007
14-00421321
Service Request Number: 14-00421321 • Address: N CENTRAL EXPY & SOUTHWESTERN BLVD, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
14-00421321
Address
N CENTRAL EXPY & SOUTHWESTERN BLVD, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-27T11:59:19.000
Status
Closed
Created Date
2014-10-13T11:59:19.000
Update Date
2014-10-17T15:18:07.000
Closed Date
2014-10-17T15:18:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499557.7774390600
Y Coordinate
6999152.3534594900
Unique Key
1136606605
15-00212550
Service Request Number: 15-00212550 • Address: 807 S MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00212550
Address
807 S MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Unsanitary Conditions - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-20T15:16:16.000
Status
Closed
Created Date
2015-05-21T15:16:16.000
Update Date
2015-05-21T16:23:19.000
Closed Date
2015-05-21T16:23:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2476798.2504623000
Y Coordinate
6955643.0247919100
Lat Long Location
807 S MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1156318875
15-00122615
Service Request Number: 15-00122615 • Address: 185 N RIVERFRONT BLVD, DALLAS, TX 75207 • City Council District: 6
Service Request Number
15-00122615
Address
185 N RIVERFRONT BLVD, DALLAS, TX 75207
City Council District
6
Department
Department of Public Works
Service Request Type
Public Works - General Request - PBW
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-16T15:11:59.000
Status
Closed
Created Date
2015-04-02T15:11:59.000
Update Date
2015-04-08T10:21:27.000
Closed Date
2015-04-08T10:21:26.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2486794.4215355800
Y Coordinate
6970358.7240471300
Lat Long Location
185 N RIVERFRONT BLVD, DALLAS, TX, 75207
Unique Key
1150584246
14-00433406
Service Request Number: 14-00433406 • Address: COIT RD & EL PASTEL DR, DALLAS, 75248, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
14-00433406
Address
COIT RD & EL PASTEL DR, DALLAS, 75248, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-11T16:47:29.000
Status
Closed
Created Date
2014-10-21T16:47:29.000
Update Date
2014-10-21T16:50:31.000
Closed Date
2014-10-21T16:50:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499350.0060932800
Y Coordinate
7039479.4640753000
Unique Key
1137356199
14-00408082
Service Request Number: 14-00408082 • Address: DOUGLAS AVE & LEMMON AVE, DALLAS, 75219, DALLAS, TX • City Council District: 14
Service Request Number
14-00408082
Address
DOUGLAS AVE & LEMMON AVE, DALLAS, 75219, DALLAS, TX
City Council District
14
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-17T14:18:08.000
Status
Closed
Created Date
2014-10-03T14:18:08.000
Update Date
2014-10-22T06:52:38.000
Closed Date
2014-10-22T06:52:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487650.5891379100
Y Coordinate
6983903.1800784200
Unique Key
1135790939
14-00421306
Service Request Number: 14-00421306 • Address: KIVA LN & CINNABAR DR, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
14-00421306
Address
KIVA LN & CINNABAR DR, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-07T11:54:33.000
Status
Closed
Created Date
2014-10-13T11:54:33.000
Update Date
2014-10-24T11:07:06.000
Closed Date
2014-10-24T11:07:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2523440.5412050000
Y Coordinate
6975398.8635051400
Unique Key
1136605915
15-00047782
Service Request Number: 15-00047782 • Address: 418 N BISHOP AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00047782
Address
418 N BISHOP AVE, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
Parking - Valet Complaint - DPD
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-02-12T19:01:02.000
Status
Closed
Created Date
2015-02-09T19:01:02.000
Update Date
2015-02-11T15:46:43.000
Closed Date
2015-02-11T15:46:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2482430.8972954700
Y Coordinate
6959362.7168723900
Lat Long Location
418 N BISHOP AVE, DALLAS, TX, 75208
Unique Key
1145728678
15-00178072
Service Request Number: 15-00178072 • Address: 939 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00178072
Address
939 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-18T13:40:53.000
Status
Closed
Created Date
2015-05-04T13:40:53.000
Update Date
2015-05-11T12:46:07.000
Closed Date
2015-05-11T12:46:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2479103.8901582900
Y Coordinate
6957468.5250000000
Lat Long Location
939 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1154053838
15-00212642
Service Request Number: 15-00212642 • Address: 3917 W RED BIRD LN, DALLAS, TX 75237 • City Council District: 3
Service Request Number
15-00212642
Address
3917 W RED BIRD LN, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-06T15:34:19.000
Status
Closed
Created Date
2015-05-21T15:34:19.000
Update Date
2015-06-09T16:21:07.000
Closed Date
2015-06-09T16:21:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2465966.0119721300
Y Coordinate
6932978.7291534800
Lat Long Location
3917 W RED BIRD LN, DALLAS, TX, 75237
Unique Key
1156323707
14-00472845
Service Request Number: 14-00472845 • Address: 410 AVENUE G, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00472845
Address
410 AVENUE G, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-24T22:50:00.000
Status
Closed
Created Date
2014-11-19T22:50:00.000
Update Date
2014-11-20T09:52:51.000
Closed Date
2014-11-20T09:52:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493369.3461727900
Y Coordinate
6958067.0494082400
Lat Long Location
410 AVENUE, DALLAS, TX, 75203
Unique Key
1139843801
15-00212681
Service Request Number: 15-00212681 • Address: 450 N RIVERFRONT BLVD, DALLAS, TX 75207 • City Council District: 6
Service Request Number
15-00212681
Address
450 N RIVERFRONT BLVD, DALLAS, TX 75207
City Council District
6
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-12T15:43:14.000
Status
Closed
Created Date
2015-05-21T15:43:14.000
Update Date
2015-06-04T10:50:42.000
Closed Date
2015-06-03T10:50:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2486694.7322242900
Y Coordinate
6971165.8834147400
Lat Long Location
450 N RIVERFRONT BLVD, DALLAS, TX, 75207
Unique Key
1156326041
15-00021914
Service Request Number: 15-00021914 • Address: 2923 ST BERNARD DR, DALLAS, TX • City Council District: 3
Service Request Number
15-00021914
Address
2923 ST BERNARD DR, DALLAS, TX
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-27T14:33:29.000
Status
Closed
Created Date
2015-01-20T14:33:29.000
Update Date
2015-01-21T13:22:40.000
Closed Date
2015-01-21T13:22:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2469846.1450441300
Y Coordinate
6946133.4691019500
Lat Long Location
2923 ST BERNARD DR, DALLAS, TX
Unique Key
1144089450
14-00421342
Service Request Number: 14-00421342 • Address: N EDGEFIELD AVE & GREEN ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00421342
Address
N EDGEFIELD AVE & GREEN ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-27T12:05:40.000
Status
Closed
Created Date
2014-10-13T12:05:40.000
Update Date
2014-10-22T06:59:24.000
Closed Date
2014-10-22T06:59:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2477946.5903252400
Y Coordinate
6961235.4042161800
Unique Key
1136607775
15-00212655
Service Request Number: 15-00212655 • Address: 3917 W RED BIRD LN, DALLAS, TX 75237 • City Council District: 3
Service Request Number
15-00212655
Address
3917 W RED BIRD LN, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-06T15:35:51.000
Status
Closed
Created Date
2015-05-21T15:35:51.000
Update Date
2015-06-09T16:21:51.000
Closed Date
2015-06-09T16:21:50.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2465966.0101801700
Y Coordinate
6932978.7294292800
Lat Long Location
3917 W RED BIRD LN, DALLAS, TX, 75237
Unique Key
1156324305
14-00433466
Service Request Number: 14-00433466 • City Council District: 14 • Department: Police Department
Service Request Number
14-00433466
Address
WOODALL RODGERS FWY & OLIVE ST, DALLAS, 75201 KLYDE WARREN PARK -, DALLAS, TX 75201
City Council District
14
Department
Police Department
Service Request Type
Oversized Vehicle - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-31T17:20:34.000
Status
Closed
Created Date
2014-10-21T17:20:34.000
Update Date
2014-10-22T08:50:20.000
Closed Date
2014-10-22T08:50:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2490460.6143114800
Y Coordinate
6974483.3915457200
Unique Key
1137360160
14-00421268
Service Request Number: 14-00421268 • Address: FABENS RD & ABLES LN, DALLAS, 75229, DALLAS, TX • City Council District: 6
Service Request Number
14-00421268
Address
FABENS RD & ABLES LN, DALLAS, 75229, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-11-24T11:41:07.000
Status
Closed
Created Date
2014-10-13T11:41:07.000
Update Date
2015-03-18T10:45:36.000
Closed Date
2015-03-18T10:45:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2461407.4030452700
Y Coordinate
7010982.4324662300
Unique Key
1136603475
15-00230675
Service Request Number: 15-00230675 • Address: 1600 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00230675
Address
1600 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-06-19T08:47:15.000
Status
Closed
Created Date
2015-06-01T08:47:15.000
Update Date
2015-06-05T10:06:30.000
Closed Date
2015-06-05T10:06:28.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2487749.9077142100
Y Coordinate
6951862.0607986700
Lat Long Location
1600 S EWING AVE, DALLAS, TX, 75216
Unique Key
1157503917
14-00513818
Service Request Number: 14-00513818 • Address: 1927 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00513818
Address
1927 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-03T16:34:26.000
Status
Closed
Created Date
2014-12-29T16:34:26.000
Update Date
2014-12-31T12:52:24.000
Closed Date
2014-12-31T12:52:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2535106.0877128900
Y Coordinate
6959002.9613118000
Lat Long Location
1927 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1142493779
15-00047844
Service Request Number: 15-00047844 • Address: 9515 GONZALES DR, DALLAS, TX • City Council District: 7
Service Request Number
15-00047844
Address
9515 GONZALES DR, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-30T20:52:09.000
Status
Closed
Created Date
2015-02-09T20:52:09.000
Update Date
2015-02-17T11:56:26.000
Closed Date
2015-02-11T11:54:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2534506.4691187600
Y Coordinate
6966912.4312463900
Lat Long Location
9515 GONZALES DR, DALLAS, TX
Unique Key
1145734300
14-00485237
Service Request Number: 14-00485237 • Address: 646 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
14-00485237
Address
646 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-17T11:05:56.000
Status
Closed
Created Date
2014-12-03T11:05:56.000
Update Date
2014-12-17T10:14:20.000
Closed Date
2014-12-17T10:14:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2558272.6977466200
Y Coordinate
6940243.5469141200
Lat Long Location
646 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1140668720
15-00021929
Service Request Number: 15-00021929 • Address: 2242 S ZANG BLVD, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00021929
Address
2242 S ZANG BLVD, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-01T14:39:01.000
Status
Closed
Created Date
2015-01-20T14:39:01.000
Update Date
2015-01-20T14:43:43.000
Closed Date
2015-01-20T14:43:43.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482006.4770878600
Y Coordinate
6949528.6262270100
Lat Long Location
2242 S ZANG BLVD, DALLAS, TX, 75224
Unique Key
1144090397
15-00205522
Service Request Number: 15-00205522 • Address: 5315 S DENTWOOD DR, DALLAS, TX 75220 • City Council District: 13
Service Request Number
15-00205522
Address
5315 S DENTWOOD DR, DALLAS, TX 75220
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-22T08:07:04.000
Status
Closed
Created Date
2015-05-19T08:07:04.000
Update Date
2015-05-21T17:01:13.000
Closed Date
2015-05-21T17:01:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484864.3076228900
Y Coordinate
7002851.3675790800
Lat Long Location
5315 S DENTWOOD DR, DALLAS, TX, 75220
Unique Key
1155907949
14-00445766
Service Request Number: 14-00445766 • Address: E R L THORNTON FWY & S MUNGER BLVD, DALLAS, 75223, DALLAS, TX • City Council District: 2
Service Request Number
14-00445766
Address
E R L THORNTON FWY & S MUNGER BLVD, DALLAS, 75223, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-08T09:06:28.000
Status
Closed
Created Date
2014-10-30T09:06:28.000
Update Date
2014-11-08T12:33:47.000
Closed Date
2014-11-08T12:33:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2504395.4681488100
Y Coordinate
6975117.7234090300
Unique Key
1138141455
15-00190918
Service Request Number: 15-00190918 • Address: 2403 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00190918
Address
2403 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-12T13:41:48.000
Status
Closed
Created Date
2015-05-11T13:41:48.000
Update Date
2015-05-11T15:14:50.000
Closed Date
2015-05-11T14:21:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494091.1241007400
Y Coordinate
6944958.2725964800
Lat Long Location
2403 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1154973509
14-00472894
Service Request Number: 14-00472894 • Address: 3003 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00472894
Address
3003 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-05T07:31:59.000
Status
Closed
Created Date
2014-11-20T07:31:59.000
Update Date
2014-11-20T07:34:07.000
Closed Date
2014-11-20T07:34:06.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527064.9067685800
Y Coordinate
6965509.0552603900
Lat Long Location
3003 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1139847794
15-00047826
Service Request Number: 15-00047826 • Address: 1423 GLENCLIFF DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00047826
Address
1423 GLENCLIFF DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-30T20:19:37.000
Status
Closed
Created Date
2015-02-09T20:19:37.000
Update Date
2015-03-10T14:18:45.000
Closed Date
2015-03-10T14:18:44.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2533657.8775192900
Y Coordinate
6956223.9874529400
Lat Long Location
1423 GLENCLIFF DR, DALLAS, TX
Unique Key
1145733257
15-00230702
Service Request Number: 15-00230702 • Address: 1600 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00230702
Address
1600 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-14T08:56:29.000
Status
Closed
Created Date
2015-06-01T08:56:29.000
Update Date
2015-06-04T16:01:28.000
Closed Date
2015-06-04T16:01:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487749.9077142100
Y Coordinate
6951862.0607986700
Lat Long Location
1600 S EWING AVE, DALLAS, TX, 75216
Unique Key
1157505885
14-00513797
Service Request Number: 14-00513797 • Address: 2602 EXETER AVE, DALLAS, TX • City Council District: 4
Service Request Number
14-00513797
Address
2602 EXETER AVE, DALLAS, TX
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-13T16:28:19.000
Status
Closed
Created Date
2014-12-29T16:28:19.000
Update Date
2014-12-31T07:15:30.000
Closed Date
2014-12-31T07:15:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2496584.5620902900
Y Coordinate
6943767.0087278000
Lat Long Location
2602 EXETER AVE, DALLAS, TX
Unique Key
1142492882
14-00472864
Service Request Number: 14-00472864 • Address: 2437 N FIELD ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
14-00472864
Address
2437 N FIELD ST, DALLAS, TX 75201
City Council District
14
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-12-08T02:02:27.000
Status
Closed
Created Date
2014-11-20T02:02:27.000
Update Date
2014-11-21T10:56:49.000
Closed Date
2014-11-21T10:56:48.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Web
X Coordinate
2488604.7329814000
Y Coordinate
6974254.6196925500
Lat Long Location
2437 N FIELD ST, DALLAS, TX, 75201
Unique Key
1139845131
15-00212598
Service Request Number: 15-00212598 • Address: 825 N MADISON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00212598
Address
825 N MADISON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-06T15:27:02.000
Status
Closed
Created Date
2015-05-21T15:27:02.000
Update Date
2015-07-06T08:04:08.000
Closed Date
2015-07-06T08:04:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2482902.8314863000
Y Coordinate
6960849.5438814500
Lat Long Location
825 N MADISON AVE, DALLAS, TX, 75208
Unique Key
1156321752
15-00022070
Service Request Number: 15-00022070 • Address: 2565 E PENTAGON PKWY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00022070
Address
2565 E PENTAGON PKWY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-03-25T15:21:37.000
Status
Closed
Created Date
2015-01-20T15:21:37.000
Update Date
2015-01-20T15:25:16.000
Closed Date
2015-01-20T15:25:15.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499037.1834784200
Y Coordinate
6936282.4551190400
Lat Long Location
2565 E PENTAGON PKWY, DALLAS, TX, 75241
Unique Key
1144099063
15-00021923
Service Request Number: 15-00021923 • Address: 5950 W DAVIS ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00021923
Address
5950 W DAVIS ST, DALLAS, TX 75211
City Council District
6
Department
Trinity Watershed Management
Service Request Type
Chemical Spill Urgent - TWM
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-25T14:36:32.000
Status
Closed
Created Date
2015-01-20T14:36:32.000
Update Date
2015-01-21T08:25:32.000
Closed Date
2015-01-20T04:30:00.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2453751.6590315900
Y Coordinate
6959276.8808998000
Lat Long Location
5950 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1144090045
14-00421316
Service Request Number: 14-00421316 • Address: ROYAL LN & ABRAMS RD, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00421316
Address
ROYAL LN & ABRAMS RD, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-27T11:57:54.000
Status
Closed
Created Date
2014-10-13T11:57:54.000
Update Date
2014-10-15T08:21:31.000
Closed Date
2014-10-15T08:02:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2508415.1739051400
Y Coordinate
7012411.8461898500
Unique Key
1136606405
14-00472976
Service Request Number: 14-00472976 • Address: 446 N PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00472976
Address
446 N PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-03T08:12:28.000
Status
Closed
Created Date
2014-11-20T08:12:28.000
Update Date
2014-11-22T08:20:33.000
Closed Date
2014-11-22T08:20:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2532680.6149074700
Y Coordinate
6949280.1019638500
Lat Long Location
446 N PRAIRIE CREEK RD, DALLAS, TX, 75217
Unique Key
1139852754
15-00122726
Service Request Number: 15-00122726 • Address: 1221 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00122726
Address
1221 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-16T15:45:56.000
Status
Closed
Created Date
2015-04-02T15:45:56.000
Update Date
2015-04-22T11:14:01.000
Closed Date
2015-04-22T11:14:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486834.1069955500
Y Coordinate
6954306.5105166400
Lat Long Location
1221 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1150591556
14-00445686
Service Request Number: 14-00445686 • Address: N WALTON WALKER BLVD & DALLAS FT WORTH TPKE, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
14-00445686
Address
N WALTON WALKER BLVD & DALLAS FT WORTH TPKE, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-08T08:50:48.000
Status
Closed
Created Date
2014-10-30T08:50:48.000
Update Date
2014-11-08T12:35:29.000
Closed Date
2014-11-08T12:35:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2455782.8086301800
Y Coordinate
6965467.6825246600
Unique Key
1138136871
15-00021947
Service Request Number: 15-00021947 • Address: 1700 S ZANG BLVD, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00021947
Address
1700 S ZANG BLVD, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-01T14:45:12.000
Status
Closed
Created Date
2015-01-20T14:45:12.000
Update Date
2015-01-20T14:49:11.000
Closed Date
2015-01-20T14:49:11.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482449.6668486000
Y Coordinate
6951961.2362613200
Lat Long Location
1700 S ZANG BLVD, DALLAS, TX, 75224
Unique Key
1144091483
15-00212682
Service Request Number: 15-00212682 • Address: 4300 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00212682
Address
4300 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-17T15:43:56.000
Status
Closed
Created Date
2015-05-21T15:43:56.000
Update Date
2015-05-23T10:59:16.000
Closed Date
2015-05-23T10:59:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2463682.7841839600
Y Coordinate
6948784.8262367200
Lat Long Location
4300 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1156326139
14-00459254
Service Request Number: 14-00459254 • City Council District: 9 • Department: Code Compliance District Group
Service Request Number
14-00459254
Address
WATERFORD DR & TRALEE DR, DALLAS, 75218 OUTSIDE ELECTRIC  POLE, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Sidewalk Violations Hazardous - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-12-18T10:01:13.000
Status
Closed
Created Date
2014-11-10T10:01:13.000
Update Date
2014-11-14T11:28:03.000
Closed Date
2014-11-14T11:28:02.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2520035.3029899700
Y Coordinate
6992715.3009668200
Unique Key
1138983644
15-00212499
Service Request Number: 15-00212499 • Address: 1141 E SANER AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00212499
Address
1141 E SANER AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-06T15:04:45.000
Status
Closed
Created Date
2015-05-21T15:04:45.000
Update Date
2015-05-21T15:07:53.000
Closed Date
2015-05-21T15:07:53.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488892.4726498000
Y Coordinate
6946606.6241550700
Lat Long Location
1141 E SANER AVE, DALLAS, TX, 75216
Unique Key
1156316163
15-00047853
Service Request Number: 15-00047853 • Address: 7803 DASCH ST, DALLAS, TX • City Council District: 5
Service Request Number
15-00047853
Address
7803 DASCH ST, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-30T21:04:50.000
Status
Closed
Created Date
2015-02-09T21:04:50.000
Update Date
2015-05-28T08:38:05.000
Closed Date
2015-05-28T08:38:04.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2525641.3655347400
Y Coordinate
6950360.3209434900
Lat Long Location
7803 DASCH ST, DALLAS, TX
Unique Key
1145734817
15-00047860
Service Request Number: 15-00047860 • Address: 1014 GARDENVIEW DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00047860
Address
1014 GARDENVIEW DR, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-05T21:28:07.000
Status
Closed
Created Date
2015-02-09T21:28:07.000
Update Date
2015-02-10T08:35:37.000
Closed Date
2015-02-10T08:35:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2526691.7912659700
Y Coordinate
6953041.0711553000
Lat Long Location
1014 GARDENVIEW DR, DALLAS, TX
Unique Key
1145735258
14-00445645
Service Request Number: 14-00445645 • Address: 3947 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
14-00445645
Address
3947 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-13T08:43:28.000
Status
Closed
Created Date
2014-10-30T08:43:28.000
Update Date
2014-11-11T10:45:54.000
Closed Date
2014-11-11T10:45:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2503726.7508025000
Y Coordinate
6964171.7963744400
Lat Long Location
3947 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1138134268
14-00485312
Service Request Number: 14-00485312 • Address: 303 W DAVIS ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00485312
Address
303 W DAVIS ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-01-09T11:49:00.000
Status
Closed
Created Date
2014-12-03T11:49:00.000
Update Date
2014-12-16T08:09:36.000
Closed Date
2014-12-16T08:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482922.5421744800
Y Coordinate
6959707.6531112800
Lat Long Location
303 W DAVIS ST, DALLAS, TX, 75208
Unique Key
1140674126
15-00112240
Service Request Number: 15-00112240 • Address: 9915 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 10
Service Request Number
15-00112240
Address
9915 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-05T12:15:09.000
Status
Closed
Created Date
2015-03-29T12:15:09.000
Update Date
2015-04-03T14:52:48.000
Closed Date
2015-03-30T15:44:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2516303.4812581400
Y Coordinate
7001548.5875568600
Lat Long Location
9915 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1149977116
15-00047866
Service Request Number: 15-00047866 • Address: 1114 GARDENVIEW DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00047866
Address
1114 GARDENVIEW DR, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-05T21:44:46.000
Status
Closed
Created Date
2015-02-09T21:44:46.000
Update Date
2015-02-10T08:30:35.000
Closed Date
2015-02-10T08:30:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2526682.5356400700
Y Coordinate
6953692.9306426100
Lat Long Location
1114 GARDENVIEW DR, DALLAS, TX
Unique Key
1145735628
15-00047838
Service Request Number: 15-00047838 • Address: 1303 GLENCLIFF CT, DALLAS, TX • City Council District: 5
Service Request Number
15-00047838
Address
1303 GLENCLIFF CT, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-30T20:44:02.000
Status
Duplicate (closed)
Created Date
2015-02-09T20:44:02.000
Update Date
2015-05-26T08:36:33.000
Closed Date
2015-05-26T08:36:33.000
Priority
Standard
Method Received Description
Web
X Coordinate
2533651.6417966400
Y Coordinate
6955151.4089637300
Lat Long Location
1303 GLENCLIFF CT, DALLAS, TX
Unique Key
1145733979
15-00022013
Service Request Number: 15-00022013 • Address: 800 S LAMAR ST, DALLAS, TX 75202 • City Council District: 2
Service Request Number
15-00022013
Address
800 S LAMAR ST, DALLAS, TX 75202
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-01T15:03:05.000
Status
Closed
Created Date
2015-01-20T15:03:05.000
Update Date
2015-01-20T15:04:39.000
Closed Date
2015-01-20T15:04:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490282.5110189000
Y Coordinate
6968371.5144099000
Lat Long Location
800 S LAMAR ST, DALLAS, TX, 75202
Unique Key
1144095321