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311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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14-00412315
Service Request Number: 14-00412315 • Address: JUNIUS ST & N FITZHUGH AVE, DALLAS, 75246, DALLAS, TX • City Council District: 2
Service Request Number
14-00412315
Address
JUNIUS ST & N FITZHUGH AVE, DALLAS, 75246, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-11T07:16:01.000
Status
Closed
Created Date
2014-10-07T07:16:01.000
Update Date
2014-10-19T17:30:51.000
Closed Date
2014-10-19T17:30:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2500556.8090560900
Y Coordinate
6978098.7052308100
Unique Key
1136047339
15-00036269
Service Request Number: 15-00036269 • Address: 1547 EASTUS DR, DALLAS, TX • City Council District: 1
Service Request Number
15-00036269
Address
1547 EASTUS DR, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-03-16T17:00:15.000
Status
Closed
Created Date
2015-01-30T17:00:15.000
Update Date
2015-03-13T09:59:35.000
Closed Date
2015-03-13T09:59:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2480462.9663281800
Y Coordinate
6964687.2249329000
Lat Long Location
1547 EASTUS DR, DALLAS, TX
Unique Key
1144995962
15-00097460
Service Request Number: 15-00097460 • Address: 4119 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00097460
Address
4119 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-30T15:08:13.000
Status
Closed
Created Date
2015-03-19T15:08:13.000
Update Date
2015-04-21T14:16:53.000
Closed Date
2015-04-21T14:16:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492238.8090201400
Y Coordinate
6941164.4993447800
Lat Long Location
4119 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1149048843
14-00499337
Service Request Number: 14-00499337 • Address: 230 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00499337
Address
230 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-22T09:35:45.000
Status
Closed
Created Date
2014-12-15T09:35:45.000
Update Date
2014-12-15T09:40:22.000
Closed Date
2014-12-12T09:40:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535325.4155787700
Y Coordinate
6946170.5476446000
Lat Long Location
230 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1141562272
15-00245318
Service Request Number: 15-00245318 • Address: 4907 W AMHERST AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00245318
Address
4907 W AMHERST AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-17T13:53:47.000
Status
Closed
Created Date
2015-06-06T13:53:47.000
Update Date
2015-06-10T13:58:03.000
Closed Date
2015-06-10T13:58:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2482352.4475931800
Y Coordinate
6997102.6816543800
Lat Long Location
4907 W AMHERST AVE, DALLAS, TX, 75209
Unique Key
1158382440
15-00087894
Service Request Number: 15-00087894 • Address: 450 S MARSALIS AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00087894
Address
450 S MARSALIS AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-04-17T11:32:44.000
Status
Closed
Created Date
2015-03-13T11:32:44.000
Update Date
2015-03-24T12:54:34.000
Closed Date
2015-03-24T12:54:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486385.6464291200
Y Coordinate
6957428.6191758300
Lat Long Location
450 S MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1148436948
14-00450435
Service Request Number: 14-00450435 • Address: FENTON DR & E NORTHWEST HWY, DALLAS, 75231, DALLAS, TX • City Council District: 9
Service Request Number
14-00450435
Address
FENTON DR & E NORTHWEST HWY, DALLAS, 75231, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-17T11:06:38.000
Status
Closed
Created Date
2014-11-03T11:06:38.000
Update Date
2014-11-05T08:30:42.000
Closed Date
2014-11-05T08:30:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2509318.8289189300
Y Coordinate
6998424.2750472000
Unique Key
1138426197
15-00206927
Service Request Number: 15-00206927 • Address: 3716 W CAMP WISDOM RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
15-00206927
Address
3716 W CAMP WISDOM RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-03T15:17:32.000
Status
Closed
Created Date
2015-05-19T15:17:32.000
Update Date
2015-07-13T14:30:24.000
Closed Date
2015-07-07T11:15:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2466955.7357515300
Y Coordinate
6927596.7300651200
Lat Long Location
3716 W CAMP WISDOM RD, DALLAS, TX, 75237
Unique Key
1155994896
15-00076114
Service Request Number: 15-00076114 • Address: PARAMOUNT AVE & N ST AUGUSTINE DR, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
15-00076114
Address
PARAMOUNT AVE & N ST AUGUSTINE DR, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-07T16:26:16.000
Status
Closed
Created Date
2015-03-04T16:26:16.000
Update Date
2015-03-04T18:07:41.000
Closed Date
2015-03-04T18:07:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2535216.0076685100
Y Coordinate
6953007.4706450700
Unique Key
1147513213
15-00272452
Service Request Number: 15-00272452 • Address: 700 E 8TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00272452
Address
700 E 8TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-06T14:14:20.000
Status
Duplicate (closed)
Created Date
2015-06-19T14:14:20.000
Update Date
2015-08-04T11:23:58.000
Closed Date
2015-08-04T11:23:58.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2486759.9462028500
Y Coordinate
6960380.2519622200
Lat Long Location
700 E 8TH ST, DALLAS, TX, 75203
Unique Key
1160069371
15-00076076
Service Request Number: 15-00076076 • Address: BRYAN ST & N WASHINGTON AVE, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
15-00076076
Address
BRYAN ST & N WASHINGTON AVE, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-25T16:18:13.000
Status
Closed
Created Date
2015-03-04T16:18:13.000
Update Date
2015-03-23T16:02:36.000
Closed Date
2015-03-23T16:02:35.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2495926.4385299300
Y Coordinate
6976692.3162406300
Unique Key
1147511616
14-00412317
Service Request Number: 14-00412317 • Address: HUME DR & PRICHARD LN, DALLAS, 75227 SAN JACINTO ELEMENTARY, DALLAS, TX • City Council District: 5
Service Request Number
14-00412317
Address
HUME DR & PRICHARD LN, DALLAS, 75227 SAN JACINTO ELEMENTARY, DALLAS, TX
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-08T07:16:58.000
Status
Closed
Created Date
2014-10-07T07:16:58.000
Update Date
2014-10-07T08:55:06.000
Closed Date
2014-10-07T08:48:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2525858.9942378100
Y Coordinate
6963552.8120271000
Unique Key
1136047469
14-00450563
Service Request Number: 14-00450563 • Address: PRESTON RD & PARK LN, DALLAS, 75225, DALLAS, TX 75225 • City Council District: 13
Service Request Number
14-00450563
Address
PRESTON RD & PARK LN, DALLAS, 75225, DALLAS, TX 75225
City Council District
13
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-11-10T11:44:04.000
Status
Closed
Created Date
2014-11-03T11:44:04.000
Update Date
2014-11-12T08:00:16.000
Closed Date
2014-11-12T08:00:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2489111.7671878300
Y Coordinate
7004911.5666412100
Unique Key
1138433800
14-00489235
Service Request Number: 14-00489235 • Address: LAKE JUNE RD & S BUCKNER BLVD, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00489235
Address
LAKE JUNE RD & S BUCKNER BLVD, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-06T09:10:27.000
Status
Closed
Created Date
2014-12-06T09:10:27.000
Update Date
2014-12-16T09:25:36.000
Closed Date
2014-12-13T09:25:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527185.1965115800
Y Coordinate
6954877.1191221300
Unique Key
1140924451
15-00206965
Service Request Number: 15-00206965 • Address: 215 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00206965
Address
215 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-01T15:27:45.000
Status
Closed
Created Date
2015-05-19T15:27:45.000
Update Date
2015-05-27T14:48:57.000
Closed Date
2015-05-27T14:48:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2476042.7921176700
Y Coordinate
6957579.1456866900
Lat Long Location
215 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1155997701
14-00450492
Service Request Number: 14-00450492 • Address: N HALL ST & OAK LAWN AVE, DALLAS, 75219, DALLAS, TX • City Council District: 14
Service Request Number
14-00450492
Address
N HALL ST & OAK LAWN AVE, DALLAS, 75219, DALLAS, TX
City Council District
14
Department
Department of Public Works
Service Request Type
Construction - Status Inquiry - PBW
Ert Estimated Response Time
4
Overall Service Request Due Date
2014-11-21T11:22:37.000
Status
Closed
Created Date
2014-11-03T11:22:37.000
Update Date
2014-11-06T08:21:30.000
Closed Date
2014-11-06T08:21:30.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2488375.9301230500
Y Coordinate
6981847.2670230900
Unique Key
1138429702
15-00245206
Service Request Number: 15-00245206 • Address: 1404 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00245206
Address
1404 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-15T12:32:13.000
Status
Closed
Created Date
2015-06-06T12:32:13.000
Update Date
2015-06-06T12:33:24.000
Closed Date
2015-06-06T12:33:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477555.7076935600
Y Coordinate
6948997.2529355400
Lat Long Location
1404 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1158375171
14-00476142
Service Request Number: 14-00476142 • Address: NEWBERRY ST & CROWN RD, DALLAS, 75229, DALLAS, TX • City Council District: 6
Service Request Number
14-00476142
Address
NEWBERRY ST & CROWN RD, DALLAS, 75229, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-01-02T13:25:31.000
Status
Closed
Created Date
2014-11-22T13:25:31.000
Update Date
2014-12-03T10:48:56.000
Closed Date
2014-12-03T10:48:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2457544.0307629900
Y Coordinate
7014240.2964192400
Unique Key
1140057078
15-00036158
Service Request Number: 15-00036158 • Address: 330 W COLORADO BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00036158
Address
330 W COLORADO BLVD, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-06-09T16:16:19.000
Status
Closed
Created Date
2015-01-30T16:16:19.000
Update Date
2015-02-02T07:37:00.000
Closed Date
2015-02-02T07:37:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2482837.0006736500
Y Coordinate
6963278.6669382400
Lat Long Location
330 W COLORADO BLVD, DALLAS, TX, 75208
Unique Key
1144989505
15-00206737
Service Request Number: 15-00206737 • Address: 710 S AKARD ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00206737
Address
710 S AKARD ST, DALLAS, TX 75201
City Council District
2
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-23T14:20:56.000
Status
Closed
Created Date
2015-05-19T14:20:56.000
Update Date
2015-05-19T14:29:48.000
Closed Date
2015-05-19T14:29:47.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2491647.3142114000
Y Coordinate
6969326.6284503000
Lat Long Location
710 S AKARD ST, DALLAS, TX, 75201
Unique Key
1155982908
14-00489442
Service Request Number: 14-00489442 • Address: CORAL RIDGE DR & FRANKFORD RD, DALLAS, 75287, DALLAS, TX • City Council District: 12
Service Request Number
14-00489442
Address
CORAL RIDGE DR & FRANKFORD RD, DALLAS, 75287, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-12-13T13:31:08.000
Status
Closed
Created Date
2014-12-06T13:31:08.000
Update Date
2014-12-09T07:31:31.000
Closed Date
2014-12-09T07:31:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482749.0127660700
Y Coordinate
7050505.4465510200
Unique Key
1140936517
15-00272484
Service Request Number: 15-00272484 • Address: 2209 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00272484
Address
2209 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-30T14:22:48.000
Status
Closed
Created Date
2015-06-19T14:22:48.000
Update Date
2015-06-26T14:20:14.000
Closed Date
2015-06-26T14:20:13.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2495188.8048045700
Y Coordinate
6948016.5244147200
Lat Long Location
2209 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1160071306
15-00087834
Service Request Number: 15-00087834 • Address: 212 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00087834
Address
212 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-18T11:06:57.000
Status
Closed
Created Date
2015-03-13T11:06:57.000
Update Date
2015-03-13T13:23:18.000
Closed Date
2015-03-13T13:23:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2537959.5659026800
Y Coordinate
6947793.1444789700
Lat Long Location
212 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1148433031
14-00489469
Service Request Number: 14-00489469 • Address: 3300 S WESTMORELAND RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00489469
Address
3300 S WESTMORELAND RD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-15T13:42:32.000
Status
Closed
Created Date
2014-12-06T13:42:32.000
Update Date
2014-12-09T15:59:34.000
Closed Date
2014-12-09T15:59:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2467962.5448670700
Y Coordinate
6942755.5190697900
Lat Long Location
3300 S WESTMORELAND RD, DALLAS, TX, 75233
Unique Key
1140937697
14-00489373
Service Request Number: 14-00489373 • Address: FIELD VIEW LN & SUGARBERRY RD, DALLAS, 75249, DALLAS, TX • City Council District: 3
Service Request Number
14-00489373
Address
FIELD VIEW LN & SUGARBERRY RD, DALLAS, 75249, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-15T12:33:08.000
Status
Closed
Created Date
2014-12-06T12:33:08.000
Update Date
2014-12-06T14:52:00.000
Closed Date
2014-12-06T14:52:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2447529.9244700200
Y Coordinate
6919362.1937041400
Unique Key
1140932952
15-00213784
Service Request Number: 15-00213784 • Address: 3700 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 2
Service Request Number
15-00213784
Address
3700 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-23T09:47:51.000
Status
Closed
Created Date
2015-05-22T09:47:51.000
Update Date
2015-05-22T14:32:00.000
Closed Date
2015-05-22T14:19:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2472896.6272408900
Y Coordinate
6999887.6429460200
Lat Long Location
3700 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1156399848
14-00489539
Service Request Number: 14-00489539 • Address: N WINDOMERE AVE & W DAVIS ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00489539
Address
N WINDOMERE AVE & W DAVIS ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-15T14:06:57.000
Status
Closed
Created Date
2014-12-06T14:06:57.000
Update Date
2014-12-09T13:03:07.000
Closed Date
2014-12-09T13:03:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477193.2497848400
Y Coordinate
6959619.9619248600
Unique Key
1140940668
15-00272436
Service Request Number: 15-00272436 • Address: 3030 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00272436
Address
3030 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-07-06T14:09:31.000
Status
Closed
Created Date
2015-06-19T14:09:31.000
Update Date
2015-06-19T14:11:20.000
Closed Date
2015-06-19T14:11:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486901.8333104100
Y Coordinate
6945014.6833751600
Lat Long Location
3030 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1160068435
15-00036221
Service Request Number: 15-00036221 • Address: 4828 RAMONA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00036221
Address
4828 RAMONA AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-31T16:41:33.000
Status
Closed
Created Date
2015-01-30T16:41:33.000
Update Date
2015-01-31T10:35:31.000
Closed Date
2015-01-31T09:05:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2491958.4105378400
Y Coordinate
6937298.2106235000
Lat Long Location
4828 RAMONA AVE, DALLAS, TX, 75216
Unique Key
1144993330
15-00087973
Service Request Number: 15-00087973 • Address: 2759 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 6
Service Request Number
15-00087973
Address
2759 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-14T12:00:34.000
Status
Closed
Created Date
2015-03-13T12:00:34.000
Update Date
2015-03-13T13:55:17.000
Closed Date
2015-03-13T13:55:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Mobile Apps
X Coordinate
2467559.2188130800
Y Coordinate
6999049.9216509000
Lat Long Location
2759 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1148441724
14-00412423
Service Request Number: 14-00412423 • Address: W ILLINOIS AVE & S WESTMORELAND RD, DALLAS, 75211, DALLAS, TX • City Council District: 3
Service Request Number
14-00412423
Address
W ILLINOIS AVE & S WESTMORELAND RD, DALLAS, 75211, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-11T08:10:38.000
Status
Closed
Created Date
2014-10-07T08:10:38.000
Update Date
2014-10-29T13:15:17.000
Closed Date
2014-10-29T13:15:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2468408.0083064000
Y Coordinate
6948847.0040676400
Unique Key
1136053991
15-00012909
Service Request Number: 15-00012909 • Address: SINGLETON BLVD & BERNAL DR, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
15-00012909
Address
SINGLETON BLVD & BERNAL DR, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-15T16:44:15.000
Status
Closed
Created Date
2015-01-12T16:44:15.000
Update Date
2015-01-12T18:14:36.000
Closed Date
2015-01-12T18:14:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2458098.9194221200
Y Coordinate
6969912.5417194900
Unique Key
1143507294
15-00236663
Service Request Number: 15-00236663 • Address: 8250 N NORVELL DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00236663
Address
8250 N NORVELL DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-17T10:55:56.000
Status
Closed
Created Date
2015-06-03T10:55:56.000
Update Date
2015-06-16T08:59:38.000
Closed Date
2015-06-16T08:59:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2528454.0568185100
Y Coordinate
6967025.6768852100
Lat Long Location
8250 N NORVELL DR, DALLAS, TX, 75227
Unique Key
1157878592
15-00087880
Service Request Number: 15-00087880 • Address: 3120 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00087880
Address
3120 N HASKELL AVE, DALLAS, TX 75204
City Council District
14
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-27T11:24:10.000
Status
Closed
Created Date
2015-03-13T11:24:10.000
Update Date
2015-03-20T11:05:59.000
Closed Date
2015-03-20T11:05:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2492268.1844338400
Y Coordinate
6981782.0092710200
Lat Long Location
3120 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1148436028
15-00245263
Service Request Number: 15-00245263 • Address: 700 W BROOKLYN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00245263
Address
700 W BROOKLYN AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-08-11T13:21:56.000
Status
Closed
Created Date
2015-06-06T13:21:56.000
Update Date
2015-06-10T16:11:54.000
Closed Date
2015-06-10T16:11:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2480704.8999261800
Y Coordinate
6955923.8043261900
Lat Long Location
700 W BROOKLYN AVE, DALLAS, TX, 75208
Unique Key
1158379042
14-00489685
Service Request Number: 14-00489685 • Address: S COCKRELL HILL RD & W ILLINOIS AVE, DALLAS, 75211, DALLAS, TX • City Council District: 3
Service Request Number
14-00489685
Address
S COCKRELL HILL RD & W ILLINOIS AVE, DALLAS, 75211, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-15T15:28:29.000
Status
Closed
Created Date
2014-12-06T15:28:29.000
Update Date
2014-12-06T15:30:20.000
Closed Date
2014-12-06T15:30:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463137.1260299800
Y Coordinate
6948836.6276663600
Unique Key
1140949575
15-00097434
Service Request Number: 15-00097434 • Address: 8813 JENNIE LEE LN, DALLAS, TX • City Council District: 5
Service Request Number
15-00097434
Address
8813 JENNIE LEE LN, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-12T15:04:00.000
Status
Closed
Created Date
2015-03-19T15:04:00.000
Update Date
2015-03-20T09:51:49.000
Closed Date
2015-03-20T09:51:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2530650.7816859600
Y Coordinate
6962306.9884588500
Lat Long Location
8813 JENNIE LEE LN, DALLAS, TX
Unique Key
1149047422
15-00206895
Service Request Number: 15-00206895 • Address: 722 S EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00206895
Address
722 S EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-29T15:09:32.000
Status
Closed
Created Date
2015-05-19T15:09:32.000
Update Date
2015-05-21T13:49:42.000
Closed Date
2015-05-21T13:49:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477600.0675198400
Y Coordinate
6955677.3175492700
Lat Long Location
722 S EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1155992904
14-00489512
Service Request Number: 14-00489512 • Address: W COLORADO BLVD & N TYLER ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00489512
Address
W COLORADO BLVD & N TYLER ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-15T13:54:30.000
Status
Closed
Created Date
2014-12-06T13:54:30.000
Update Date
2014-12-08T22:31:45.000
Closed Date
2014-12-08T22:31:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479948.8181809700
Y Coordinate
6962961.8184813600
Unique Key
1140939339
14-00489549
Service Request Number: 14-00489549 • Address: 52ND ST & VETERANS DR, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00489549
Address
52ND ST & VETERANS DR, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-15T14:14:23.000
Status
Closed
Created Date
2014-12-06T14:14:23.000
Update Date
2014-12-06T22:20:27.000
Closed Date
2014-12-06T22:20:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496972.5780205600
Y Coordinate
6939420.0295206700
Unique Key
1140941189
15-00232389
Service Request Number: 15-00232389 • Address: 1703 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00232389
Address
1703 N HASKELL AVE, DALLAS, TX 75204
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-07T16:43:37.000
Status
Closed
Created Date
2015-06-01T16:43:37.000
Update Date
2015-06-09T08:09:46.000
Closed Date
2015-06-09T08:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2495753.7804289600
Y Coordinate
6978266.1240405800
Lat Long Location
1703 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1157612032
14-00489580
Service Request Number: 14-00489580 • Address: S HAMPTON RD & WILTON AVE, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00489580
Address
S HAMPTON RD & WILTON AVE, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-15T14:25:35.000
Status
Closed
Created Date
2014-12-06T14:25:35.000
Update Date
2014-12-10T09:13:04.000
Closed Date
2014-12-10T09:13:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473729.3816576000
Y Coordinate
6952186.8858467100
Unique Key
1140942755
14-00489594
Service Request Number: 14-00489594 • Address: FERGUSON RD & PEAVY RD, DALLAS, 75228, DALLAS, TX • City Council District: 7
Service Request Number
14-00489594
Address
FERGUSON RD & PEAVY RD, DALLAS, 75228, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-15T14:35:26.000
Status
Closed
Created Date
2014-12-06T14:35:26.000
Update Date
2014-12-06T14:38:00.000
Closed Date
2014-12-06T14:37:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2526196.6556112700
Y Coordinate
6985616.7357405600
Unique Key
1140943632
14-00489629
Service Request Number: 14-00489629 • Address: CLARK RD & W CAMP WISDOM RD, DALLAS, 75236, DALLAS, TX • City Council District: 3
Service Request Number
14-00489629
Address
CLARK RD & W CAMP WISDOM RD, DALLAS, 75236, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-15T14:58:17.000
Status
Closed
Created Date
2014-12-06T14:58:17.000
Update Date
2014-12-06T15:00:06.000
Closed Date
2014-12-06T15:00:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2447574.6030203900
Y Coordinate
6927478.9739381100
Unique Key
1140946097
15-00273611
Service Request Number: 15-00273611 • Address: 1339 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00273611
Address
1339 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-04T10:16:19.000
Status
Closed
Created Date
2015-06-20T10:16:19.000
Update Date
2015-07-21T10:02:57.000
Closed Date
2015-07-21T10:02:57.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486740.1082440400
Y Coordinate
6953537.5321856300
Lat Long Location
1339 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1160143892
15-00087929
Service Request Number: 15-00087929 • Address: 9702 W FERRIS BRANCH BLVD, DALLAS, TX 75243 • City Council District: 10
Service Request Number
15-00087929
Address
9702 W FERRIS BRANCH BLVD, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Life Hazard Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-03-24T11:43:19.000
Status
Closed
Created Date
2015-03-13T11:43:19.000
Update Date
2015-03-14T15:15:22.000
Closed Date
2015-03-14T15:15:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513178.3107867300
Y Coordinate
7016138.4546392100
Lat Long Location
9702 W FERRIS BRANCH BLVD, DALLAS, TX, 75243
Unique Key
1148438972
15-00165042
Service Request Number: 15-00165042 • Address: 617 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00165042
Address
617 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
A/C Inoperable Apts - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-05-06T14:46:34.000
Status
Closed
Created Date
2015-04-27T14:46:34.000
Update Date
2015-05-05T08:20:14.000
Closed Date
2015-05-04T08:17:00.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481159.0110490200
Y Coordinate
6958104.8897942300
Lat Long Location
617 W 10TH ST, DALLAS, TX, 75208
Unique Key
1153261335
15-00087801
Service Request Number: 15-00087801 • Address: 1419 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00087801
Address
1419 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-24T10:54:09.000
Status
Closed
Created Date
2015-03-13T10:54:09.000
Update Date
2015-03-13T10:59:52.000
Closed Date
2015-03-13T10:59:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489517.9246896700
Y Coordinate
6952975.2004607300
Lat Long Location
1419 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1148431206
14-00489547
Service Request Number: 14-00489547 • Address: JOHN WEST RD & N BUCKNER BLVD, DALLAS, 75228, DALLAS, TX • City Council District: 7
Service Request Number
14-00489547
Address
JOHN WEST RD & N BUCKNER BLVD, DALLAS, 75228, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-09T14:13:50.000
Status
Closed
Created Date
2014-12-06T14:13:50.000
Update Date
2014-12-06T14:23:46.000
Closed Date
2014-12-06T14:23:44.000
Outcome
Resolved - Through Citizen Action
Priority
Urgent
Method Received Description
Phone
X Coordinate
2526774.8926199300
Y Coordinate
6981350.5977704100
Unique Key
1140941111
15-00165034
Service Request Number: 15-00165034 • Address: 3700 S TYLER ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00165034
Address
3700 S TYLER ST, DALLAS, TX 75224
City Council District
4
Department
Police Department
Service Request Type
Illegal Parking/No Parking Zone 1 -DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-07T14:43:42.000
Status
Closed
Created Date
2015-04-27T14:43:42.000
Update Date
2015-04-30T09:52:33.000
Closed Date
2015-04-30T09:52:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479996.8674819800
Y Coordinate
6941149.4246503200
Lat Long Location
3700 S TYLER ST, DALLAS, TX, 75224
Unique Key
1153260794
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