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311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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14-00465883
Service Request Number: 14-00465883 • Address: HOLLIS AVE & GLOVER PASS, DALLAS, 75227, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00465883
Address
HOLLIS AVE & GLOVER PASS, DALLAS, 75227, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-23T10:53:05.000
Status
Closed
Created Date
2014-11-14T10:53:05.000
Update Date
2014-11-25T09:35:21.000
Closed Date
2014-11-25T09:35:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2519015.2147201800
Y Coordinate
6966845.4393520000
Unique Key
1139409636
15-00097447
Service Request Number: 15-00097447 • Address: 1108 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00097447
Address
1108 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-20T15:05:09.000
Status
Closed
Created Date
2015-03-19T15:05:09.000
Update Date
2015-03-20T11:28:28.000
Closed Date
2015-03-20T10:49:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Mobile Apps
X Coordinate
2478566.2516862300
Y Coordinate
6957331.7490034700
Lat Long Location
1108 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1149047996
15-00025456
Service Request Number: 15-00025456 • Address: CAPITOL AVE & N HASKELL AVE, DALLAS, 75204, DALLAS, TX • City Council District: 2
Service Request Number
15-00025456
Address
CAPITOL AVE & N HASKELL AVE, DALLAS, 75204, DALLAS, TX
City Council District
2
Department
Police Department
Service Request Type
Traffic Violations - Chronic (Evenings) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-05T16:14:54.000
Status
Closed
Created Date
2015-01-22T16:14:54.000
Update Date
2015-01-23T10:05:33.000
Closed Date
2015-01-23T10:05:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493932.7998337600
Y Coordinate
6980098.9676434500
Unique Key
1144314689
15-00036088
Service Request Number: 15-00036088 • Address: 2112 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00036088
Address
2112 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-04T15:56:30.000
Status
Closed
Created Date
2015-01-30T15:56:30.000
Update Date
2015-02-02T14:06:46.000
Closed Date
2015-02-02T14:06:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474840.5862828200
Y Coordinate
6958024.6900455200
Lat Long Location
2112 W 10TH ST, DALLAS, TX, 75208
Unique Key
1144985304
15-00087769
Service Request Number: 15-00087769 • Address: 400 N MARKET ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
15-00087769
Address
400 N MARKET ST, DALLAS, TX 75202
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-04-17T10:41:43.000
Status
Closed
Created Date
2015-03-13T10:41:43.000
Update Date
2015-03-25T10:29:10.000
Closed Date
2015-03-25T10:29:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488884.6007925200
Y Coordinate
6971415.2248123500
Lat Long Location
400 N MARKET ST, DALLAS, TX, 75202
Unique Key
1148429359
15-00087819
Service Request Number: 15-00087819 • Address: 6869 NORTH RIDGE DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00087819
Address
6869 NORTH RIDGE DR, DALLAS, TX 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-06-08T10:59:42.000
Status
Closed
Created Date
2015-03-13T10:59:42.000
Update Date
2015-09-18T16:06:11.000
Closed Date
2015-09-18T16:06:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2508121.0942028000
Y Coordinate
6989596.1726611500
Lat Long Location
6869 NORTH RIDGE DR, DALLAS, TX, 75214
Unique Key
1148432116
15-00220621
Service Request Number: 15-00220621 • Address: 1800 CHESTNUT ST, DALLAS, TX • City Council District: 7
Service Request Number
15-00220621
Address
1800 CHESTNUT ST, DALLAS, TX
City Council District
7
Department
Trinity Watershed Management
Service Request Type
Flooding/Drainage Complaint - TWM
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-15T17:54:41.000
Status
Closed
Created Date
2015-05-26T17:54:41.000
Update Date
2015-05-27T15:58:29.000
Closed Date
2015-05-27T15:58:28.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Web
X Coordinate
2498398.1539846900
Y Coordinate
6970963.7820955600
Lat Long Location
1800 CHESTNUT ST, DALLAS, TX
Unique Key
1156846573
15-00097396
Service Request Number: 15-00097396 • Address: 630 N EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00097396
Address
630 N EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-02T14:51:26.000
Status
Closed
Created Date
2015-03-19T14:51:26.000
Update Date
2015-03-20T16:16:50.000
Closed Date
2015-03-20T16:16:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2477590.8987931800
Y Coordinate
6959789.3734192900
Lat Long Location
630 N EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1149044956
15-00087763
Service Request Number: 15-00087763 • Address: 1539 N ATOLL DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00087763
Address
1539 N ATOLL DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-04-17T10:39:51.000
Status
Closed
Created Date
2015-03-13T10:39:51.000
Update Date
2015-03-30T15:58:43.000
Closed Date
2015-03-30T15:58:43.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490721.5207458000
Y Coordinate
6947400.0260985500
Lat Long Location
1539 N ATOLL DR, DALLAS, TX, 75216
Unique Key
1148429009
15-00012861
Service Request Number: 15-00012861 • Address: BARCLAY ST & MCCUTCHEON LN, DALLAS, 75227, DALLAS, TX • City Council District: 5
Service Request Number
15-00012861
Address
BARCLAY ST & MCCUTCHEON LN, DALLAS, 75227, DALLAS, TX
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-05-20T16:28:50.000
Status
Closed
Created Date
2015-01-12T16:28:50.000
Update Date
2015-01-30T07:02:13.000
Closed Date
2015-01-30T07:02:12.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2529800.2433384700
Y Coordinate
6960602.6005058100
Unique Key
1143504452
15-00221042
Service Request Number: 15-00221042 • Address: 290 N CARROLL AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
15-00221042
Address
290 N CARROLL AVE, DALLAS, TX 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-21T07:20:42.000
Status
Closed
Created Date
2015-05-27T07:20:42.000
Update Date
2015-06-01T12:40:33.000
Closed Date
2015-06-01T12:40:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2500225.3735519200
Y Coordinate
6975945.0694522300
Lat Long Location
290 N CARROLL AVE, DALLAS, TX, 75246
Unique Key
1156876834
15-00206894
Service Request Number: 15-00206894 • Address: 2570 W RED BIRD LN, DALLAS, TX 75237 • City Council District: 3
Service Request Number
15-00206894
Address
2570 W RED BIRD LN, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-03T15:09:24.000
Status
Closed
Created Date
2015-05-19T15:09:24.000
Update Date
2015-07-13T12:56:53.000
Closed Date
2015-06-22T12:15:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2473040.8977589000
Y Coordinate
6931007.2431027500
Lat Long Location
2570 W RED BIRD LN, DALLAS, TX, 75237
Unique Key
1155992857
15-00245332
Service Request Number: 15-00245332 • Address: 4501 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00245332
Address
4501 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-21T14:05:38.000
Status
Closed
Created Date
2015-06-06T14:05:38.000
Update Date
2015-06-25T10:05:43.000
Closed Date
2015-06-25T10:05:43.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493493.7728289100
Y Coordinate
6939717.9346283900
Lat Long Location
4501 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1158383252
14-00412302
Service Request Number: 14-00412302 • Address: GULFSTREAM DR & WELCH RD, DALLAS, 75244, DALLAS, TX • City Council District: 13
Service Request Number
14-00412302
Address
GULFSTREAM DR & WELCH RD, DALLAS, 75244, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-03T06:49:39.000
Status
Closed
Created Date
2014-10-07T06:49:39.000
Update Date
2014-10-08T14:15:43.000
Closed Date
2014-10-08T14:15:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481069.3197190800
Y Coordinate
7020949.9320720900
Unique Key
1136046472
14-00499346
Service Request Number: 14-00499346 • Address: 2700 N HAMPTON RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00499346
Address
2700 N HAMPTON RD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-22T09:39:29.000
Status
Closed
Created Date
2014-12-15T09:39:29.000
Update Date
2014-12-15T09:41:20.000
Closed Date
2014-12-15T09:41:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473618.6290273900
Y Coordinate
6969031.4464993000
Lat Long Location
2700 N HAMPTON RD, DALLAS, TX, 75212
Unique Key
1141562943
15-00087784
Service Request Number: 15-00087784 • Address: 1321 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00087784
Address
1321 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-24T10:48:26.000
Status
Closed
Created Date
2015-03-13T10:48:26.000
Update Date
2015-03-13T10:49:44.000
Closed Date
2015-03-13T10:49:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489503.7637290700
Y Coordinate
6953745.0314103200
Lat Long Location
1321 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1148430250
14-00465846
Service Request Number: 14-00465846 • Address: SHADY BROOK LN & E NORTHWEST HWY, DALLAS, 75231, DALLAS, TX • City Council District: 14
Service Request Number
14-00465846
Address
SHADY BROOK LN & E NORTHWEST HWY, DALLAS, 75231, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-30T10:29:13.000
Status
Closed
Created Date
2014-11-14T10:29:13.000
Update Date
2014-11-17T09:57:18.000
Closed Date
2014-11-17T09:57:18.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2501512.1579420200
Y Coordinate
7002167.3201893300
Unique Key
1139406524
15-00283058
Service Request Number: 15-00283058 • Address: 2110 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 8
Service Request Number
15-00283058
Address
2110 E LEDBETTER DR, DALLAS, TX 75216
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-26T11:31:42.000
Status
Closed
Created Date
2015-06-25T11:31:42.000
Update Date
2015-06-25T15:01:48.000
Closed Date
2015-06-25T14:59:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494839.8902467600
Y Coordinate
6936905.1445018800
Lat Long Location
2110 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1160754512
14-00450386
Service Request Number: 14-00450386 • Address: TRUTH DR & TOLEDO DR, DALLAS, 75236 STREET SIGN DOWN, DALLAS, TX 75236 • City Council District: 3
Service Request Number
14-00450386
Address
TRUTH DR & TOLEDO DR, DALLAS, 75236 STREET SIGN DOWN, DALLAS, TX 75236
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-17T10:48:01.000
Status
Closed
Created Date
2014-11-03T10:48:01.000
Update Date
2014-11-05T07:21:09.000
Closed Date
2014-11-05T07:21:08.000
Priority
Standard
Method Received Description
Web
X Coordinate
2447250.4037238000
Y Coordinate
6941432.9656534700
Unique Key
1138422987
15-00206942
Service Request Number: 15-00206942 • Address: 5600 S HAMPTON RD, DALLAS, TX 75232 • City Council District: 3
Service Request Number
15-00206942
Address
5600 S HAMPTON RD, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-03T15:21:32.000
Status
Closed
Created Date
2015-05-19T15:21:32.000
Update Date
2015-07-13T13:42:17.000
Closed Date
2015-07-06T11:15:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2474027.1978159500
Y Coordinate
6933921.7373818800
Lat Long Location
5600 S HAMPTON RD, DALLAS, TX, 75232
Unique Key
1155996047
15-00272428
Service Request Number: 15-00272428 • Address: 5022 W AMHERST AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00272428
Address
5022 W AMHERST AVE, DALLAS, TX 75209
City Council District
13
Department
Trinity Watershed Management
Service Request Type
Chemical Spill Routine - TWM
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-06T14:07:57.000
Status
Closed
Created Date
2015-06-19T14:07:57.000
Update Date
2015-06-22T16:03:31.000
Closed Date
2015-06-22T16:03:31.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2482843.2683594100
Y Coordinate
6997069.2600133900
Lat Long Location
5022 W AMHERST AVE, DALLAS, TX, 75209
Unique Key
1160067986
15-00206949
Service Request Number: 15-00206949 • Address: 1531 E WACO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00206949
Address
1531 E WACO AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-01T15:22:40.000
Status
Closed
Created Date
2015-05-19T15:22:40.000
Update Date
2015-06-09T11:31:33.000
Closed Date
2015-06-09T11:31:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490891.6389991100
Y Coordinate
6955063.7189505200
Lat Long Location
1531 E WACO AVE, DALLAS, TX, 75216
Unique Key
1155996462
14-00412311
Service Request Number: 14-00412311 • Address: PLOWMAN AVE ZANG TRIANGLE, DALLAS, TX 75203 • Department: FIRE - Rescue Department
Service Request Number
14-00412311
Address
PLOWMAN AVE ZANG TRIANGLE, DALLAS, TX 75203
Department
FIRE - Rescue Department
Service Request Type
Parking in Fire Lane/ Fire Hydrants - DFD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-16T07:08:57.000
Status
New
Created Date
2014-10-07T07:08:57.000
Update Date
2014-10-07T07:08:57.000
Closed Date
2014-10-07T07:08:57.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1136047046
15-00097335
Service Request Number: 15-00097335 • Address: 4902 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00097335
Address
4902 S HARWOOD ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-30T14:30:34.000
Status
Closed
Created Date
2015-03-19T14:30:34.000
Update Date
2015-04-01T09:15:31.000
Closed Date
2015-04-01T09:15:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503997.6225383500
Y Coordinate
6960092.5488170800
Lat Long Location
4902 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1149041219
14-00499052
Service Request Number: 14-00499052 • Address: 1147 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00499052
Address
1147 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-27T07:26:45.000
Status
Closed
Created Date
2014-12-15T07:26:45.000
Update Date
2014-12-15T07:31:29.000
Closed Date
2014-12-15T07:31:29.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473682.9617129700
Y Coordinate
6953704.8483397600
Lat Long Location
1147 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1141544122
15-00097368
Service Request Number: 15-00097368 • Address: 10406 FERGUSON RD, DALLAS, TX • City Council District: 9
Service Request Number
15-00097368
Address
10406 FERGUSON RD, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-02T14:42:33.000
Status
Closed
Created Date
2015-03-19T14:42:33.000
Update Date
2015-03-25T10:10:31.000
Closed Date
2015-03-25T10:10:29.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2530149.5746657500
Y Coordinate
6992252.4150231400
Lat Long Location
10406 FERGUSON RD, DALLAS, TX
Unique Key
1149043275
15-00097317
Service Request Number: 15-00097317 • Address: 406 WOODMONT DR, DALLAS, TX • City Council District: 8
Service Request Number
15-00097317
Address
406 WOODMONT DR, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-08T14:22:09.000
Status
Closed
Created Date
2015-03-19T14:22:09.000
Update Date
2015-03-23T10:31:56.000
Closed Date
2015-03-23T10:31:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2520532.3209186000
Y Coordinate
6948906.8523173800
Lat Long Location
406 WOODMONT DR, DALLAS, TX
Unique Key
1149040031
15-00087893
Service Request Number: 15-00087893 • Address: 1231 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00087893
Address
1231 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-24T11:31:21.000
Status
Closed
Created Date
2015-03-13T11:31:21.000
Update Date
2015-03-13T11:32:54.000
Closed Date
2015-03-13T11:32:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487659.4029867000
Y Coordinate
6954284.1758839600
Lat Long Location
1231 S EWING AVE, DALLAS, TX, 75216
Unique Key
1148436867
14-00499369
Service Request Number: 14-00499369 • Address: 1018 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00499369
Address
1018 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-18T09:49:45.000
Status
Closed
Created Date
2014-12-15T09:49:45.000
Update Date
2014-12-15T10:05:46.000
Closed Date
2014-12-15T10:05:46.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535232.9009630600
Y Coordinate
6953294.6854880200
Lat Long Location
1018 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1141564566
14-00412320
Service Request Number: 14-00412320 • Address: BOWEN ST & COLE AVE, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
14-00412320
Address
BOWEN ST & COLE AVE, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-12-11T07:19:45.000
Status
Closed
Created Date
2014-10-07T07:19:45.000
Update Date
2014-10-20T10:43:22.000
Closed Date
2014-10-20T10:43:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490383.7871331900
Y Coordinate
6979482.3817136900
Unique Key
1136047725
15-00063484
Service Request Number: 15-00063484 • Address: BRIARGROVE LN & MIDWAY RD, DALLAS, 75287, DALLAS, TX • City Council District: 12
Service Request Number
15-00063484
Address
BRIARGROVE LN & MIDWAY RD, DALLAS, 75287, DALLAS, TX
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-22T07:48:11.000
Status
Closed
Created Date
2015-02-21T07:48:11.000
Update Date
2015-02-21T14:30:24.000
Closed Date
2015-02-21T14:24:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2476271.1124819500
Y Coordinate
7048096.2023346700
Unique Key
1146713560
15-00164998
Service Request Number: 15-00164998 • Address: 4341 S WESTMORELAND RD, DALLAS, TX 75237 • City Council District: 3
Service Request Number
15-00164998
Address
4341 S WESTMORELAND RD, DALLAS, TX 75237
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-02T14:31:53.000
Status
Closed
Created Date
2015-04-27T14:31:53.000
Update Date
2015-05-14T07:35:08.000
Closed Date
2015-05-14T07:35:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2466497.5565882600
Y Coordinate
6938141.2432408200
Lat Long Location
4341 S WESTMORELAND RD, DALLAS, TX, 75237
Unique Key
1153258509
15-00220854
Service Request Number: 15-00220854 • Address: 8920 COMER DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00220854
Address
8920 COMER DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-12T23:33:46.000
Status
Closed
Created Date
2015-05-26T23:33:46.000
Update Date
2015-06-03T22:43:16.000
Closed Date
2015-05-28T22:43:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2532194.3646255300
Y Coordinate
6955950.4895334400
Lat Long Location
8920 COMER DR, DALLAS, TX
Unique Key
1156865860
14-00450462
Service Request Number: 14-00450462 • Address: N COCKRELL HILL RD & COMMUNICATIONS DR, DALLAS, 75211, DALLAS, TX 75212 • City Council District: 3
Service Request Number
14-00450462
Address
N COCKRELL HILL RD & COMMUNICATIONS DR, DALLAS, 75211, DALLAS, TX 75212
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-12-10T11:14:56.000
Status
Closed
Created Date
2014-11-03T11:14:56.000
Update Date
2014-11-10T12:06:19.000
Closed Date
2014-11-10T12:06:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2461681.9010987000
Y Coordinate
6964911.5050473800
Unique Key
1138427966
15-00036160
Service Request Number: 15-00036160 • Address: 219 N RANDOLPH DR, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00036160
Address
219 N RANDOLPH DR, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-16T16:16:48.000
Status
Closed
Created Date
2015-01-30T16:16:48.000
Update Date
2015-02-09T15:24:22.000
Closed Date
2015-02-09T15:24:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463258.5257061000
Y Coordinate
6958217.9818800300
Lat Long Location
219 N RANDOLPH DR, DALLAS, TX, 75211
Unique Key
1144989619
15-00036154
Service Request Number: 15-00036154 • Address: 330 W COLORADO BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00036154
Address
330 W COLORADO BLVD, DALLAS, TX 75208
City Council District
1
Department
Wtr - DALLAS Water Utilities (Private)
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-02-20T16:14:02.000
Status
Closed
Created Date
2015-01-30T16:14:02.000
Update Date
2015-02-03T15:07:53.000
Closed Date
2015-02-03T15:07:53.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2482837.0001562800
Y Coordinate
6963278.6671190500
Lat Long Location
330 W COLORADO BLVD, DALLAS, TX, 75208
Unique Key
1144989169
15-00113854
Service Request Number: 15-00113854 • Address: 406 S MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00113854
Address
406 S MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-06-02T13:57:15.000
Status
Closed
Created Date
2015-03-30T13:57:15.000
Update Date
2015-05-05T13:12:03.000
Closed Date
2015-05-05T13:12:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475334.6649373500
Y Coordinate
6956920.2922831200
Lat Long Location
406 S MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1150081350
14-00412424
Service Request Number: 14-00412424 • Address: HI LINE DR & OAK LAWN AVE, DALLAS, 75207, DALLAS, TX • City Council District: 6
Service Request Number
14-00412424
Address
HI LINE DR & OAK LAWN AVE, DALLAS, 75207, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-21T08:10:44.000
Status
Closed
Created Date
2014-10-07T08:10:44.000
Update Date
2014-11-18T10:47:11.000
Closed Date
2014-11-18T10:47:10.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2484680.2104986300
Y Coordinate
6976873.3057827000
Unique Key
1136054050
15-00236408
Service Request Number: 15-00236408 • Address: 211 S TATUM AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00236408
Address
211 S TATUM AVE, DALLAS, TX 75211
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-12T10:30:23.000
Status
Closed
Created Date
2015-06-03T10:30:23.000
Update Date
2015-06-06T11:09:46.000
Closed Date
2015-06-06T11:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2455664.3511330400
Y Coordinate
6957583.0656400000
Lat Long Location
211 S TATUM AVE, DALLAS, TX, 75211
Unique Key
1157868299
14-00516548
Service Request Number: 14-00516548 • Address: SUNSET AVE & S POLK ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00516548
Address
SUNSET AVE & S POLK ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-03T13:20:42.000
Status
Closed
Created Date
2014-12-31T13:20:42.000
Update Date
2014-12-31T14:41:45.000
Closed Date
2014-12-31T14:41:44.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2479027.4504131300
Y Coordinate
6957721.9494164400
Unique Key
1142663070
14-00412310
Service Request Number: 14-00412310 • Address: HUDNALL ST & LEMMON AVE, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
14-00412310
Address
HUDNALL ST & LEMMON AVE, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-14T07:08:17.000
Status
Closed
Created Date
2014-10-07T07:08:17.000
Update Date
2014-10-08T11:09:52.000
Closed Date
2014-10-08T11:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483624.7285376100
Y Coordinate
6987835.6826914000
Unique Key
1136046966
15-00036201
Service Request Number: 15-00036201 • Address: 4100 HATCHER ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
15-00036201
Address
4100 HATCHER ST, DALLAS, TX 75210
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-31T16:35:27.000
Status
Closed
Created Date
2015-01-30T16:35:27.000
Update Date
2015-01-31T07:52:58.000
Closed Date
2015-01-31T07:52:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2509190.8680917500
Y Coordinate
6966359.1420893200
Lat Long Location
4100 HATCHER ST, DALLAS, TX, 75210
Unique Key
1144992205
15-00245265
Service Request Number: 15-00245265 • Address: 184 N AKARD ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
15-00245265
Address
184 N AKARD ST, DALLAS, TX 75201
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-14T13:21:54.000
Status
Closed
Created Date
2015-06-06T13:21:54.000
Update Date
2015-06-22T09:53:18.000
Closed Date
2015-06-22T09:53:17.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491033.8286367300
Y Coordinate
6971381.4473348700
Lat Long Location
184 N AKARD ST, DALLAS, TX, 75201
Unique Key
1158378992
15-00272351
Service Request Number: 15-00272351 • Address: 2400 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00272351
Address
2400 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
1
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-06T13:40:28.000
Status
Closed
Created Date
2015-06-19T13:40:28.000
Update Date
2015-07-16T15:45:20.000
Closed Date
2015-07-16T15:42:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473593.5011443100
Y Coordinate
6958819.2819681800
Lat Long Location
2400 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1160063311
15-00063467
Service Request Number: 15-00063467 • Address: JOHN WEST RD & LA PRADA DR, DALLAS, 75150, DALLAS, TX • City Council District: 7
Service Request Number
15-00063467
Address
JOHN WEST RD & LA PRADA DR, DALLAS, 75150, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-02T07:25:09.000
Status
Closed
Created Date
2015-02-21T07:25:09.000
Update Date
2015-02-21T07:30:27.000
Closed Date
2015-02-21T07:30:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2531233.2420385400
Y Coordinate
6981423.4376529500
Unique Key
1146712368
14-00425950
Service Request Number: 14-00425950 • Address: LEMMON AVE & SHORECREST DR, DALLAS, 75209, DALLAS, TX • City Council District: 13
Service Request Number
14-00425950
Address
LEMMON AVE & SHORECREST DR, DALLAS, 75209, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-20T07:45:39.000
Status
Closed
Created Date
2014-10-16T07:45:39.000
Update Date
2014-10-31T10:13:35.000
Closed Date
2014-10-31T10:13:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2474908.0600973700
Y Coordinate
6999380.0789347500
Unique Key
1136892825
15-00220880
Service Request Number: 15-00220880 • Address: 5321 ROYAL LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
15-00220880
Address
5321 ROYAL LN, DALLAS, TX 75229
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-02T01:16:53.000
Status
Closed
Created Date
2015-05-27T01:16:53.000
Update Date
2015-08-31T10:23:36.000
Closed Date
2015-08-31T10:23:35.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2485365.7047483600
Y Coordinate
7012704.8928986200
Lat Long Location
5321 ROYAL LN, DALLAS, TX, 75229
Unique Key
1156867289
15-00272537
Service Request Number: 15-00272537 • Address: 4701 S DENLEY DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
15-00272537
Address
4701 S DENLEY DR, DALLAS, TX 75216
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-03T14:38:00.000
Status
Closed
Created Date
2015-06-19T14:38:00.000
Update Date
2015-07-15T16:13:47.000
Closed Date
2015-07-15T16:13:42.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493490.7141615700
Y Coordinate
6938771.7599078400
Lat Long Location
4701 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1160074692
14-00450409
Service Request Number: 14-00450409 • Address: KINGDOM ESTATES DR & KINGDOM ESTATES DR, DALLAS, 75236 STREET SIGN, DALLAS, TX • City Council District: 3
Service Request Number
14-00450409
Address
KINGDOM ESTATES DR & KINGDOM ESTATES DR, DALLAS, 75236 STREET SIGN, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-17T10:57:30.000
Status
Closed
Created Date
2014-11-03T10:57:30.000
Update Date
2014-11-06T14:03:09.000
Closed Date
2014-11-06T14:03:08.000
Priority
Standard
Method Received Description
Web
X Coordinate
2445974.7434356000
Y Coordinate
6940493.2392149100
Unique Key
1138424589
15-00036099
Service Request Number: 15-00036099 • Address: 3800 W CAMP WISDOM RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
15-00036099
Address
3800 W CAMP WISDOM RD, DALLAS, TX 75237
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-31T15:58:57.000
Status
Closed
Created Date
2015-01-30T15:58:57.000
Update Date
2015-02-01T09:45:59.000
Closed Date
2015-02-01T09:40:00.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2466478.9271591700
Y Coordinate
6927586.4231260200
Lat Long Location
3800 W CAMP WISDOM RD, DALLAS, TX, 75237
Unique Key
1144985906
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