311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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15-00273609
Service Request Number: 15-00273609 • Address: 1323 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00273609
Address
1323 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-04T10:12:42.000
Status
Closed
Created Date
2015-06-20T10:12:42.000
Update Date
2015-07-18T10:22:33.000
Closed Date
2015-07-18T10:22:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486739.5509153300
Y Coordinate
6953635.2929424900
Lat Long Location
1323 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1160143692
15-00012811
Service Request Number: 15-00012811 • Address: NETHERLAND DR & MEADERS LN, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
15-00012811
Address
NETHERLAND DR & MEADERS LN, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-27T16:09:20.000
Status
Closed
Created Date
2015-01-12T16:09:20.000
Update Date
2015-01-14T10:23:27.000
Closed Date
2015-01-14T10:23:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486478.0904804300
Y Coordinate
7009654.1176044800
Unique Key
1143501588
15-00213684
Service Request Number: 15-00213684 • Address: 2300 S RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00213684
Address
2300 S RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-07-02T09:26:59.000
Status
Closed
Created Date
2015-05-22T09:26:59.000
Update Date
2015-05-22T12:06:58.000
Closed Date
2015-05-22T12:06:57.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2470116.8618388100
Y Coordinate
6949657.9431312400
Lat Long Location
2300 S RAVINIA DR, DALLAS, TX, 75211
Unique Key
1156393928
15-00138544
Service Request Number: 15-00138544 • Address: 2958 NORTHAVEN RD, DALLAS, TX • City Council District: 13
Service Request Number
15-00138544
Address
2958 NORTHAVEN RD, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-27T16:24:01.000
Status
Closed
Created Date
2015-04-11T16:24:01.000
Update Date
2015-05-08T08:43:09.000
Closed Date
2015-05-08T08:43:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2465877.7006040000
Y Coordinate
7015596.9896625500
Lat Long Location
2958 NORTHAVEN RD, DALLAS, TX
Unique Key
1151571653
15-00232260
Service Request Number: 15-00232260 • Address: 1356 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00232260
Address
1356 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-15T16:13:25.000
Status
Closed
Created Date
2015-06-01T16:13:25.000
Update Date
2015-06-03T14:32:05.000
Closed Date
2015-06-03T14:29:11.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2497843.8595195400
Y Coordinate
6978300.8039060700
Lat Long Location
1356 N CARROLL AVE, DALLAS, TX, 75204
Unique Key
1157604554
15-00245189
Service Request Number: 15-00245189 • Address: 4522 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00245189
Address
4522 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-21T12:21:27.000
Status
Closed
Created Date
2015-06-06T12:21:27.000
Update Date
2015-06-21T17:16:01.000
Closed Date
2015-06-21T17:16:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493198.8742776600
Y Coordinate
6939509.5985121900
Lat Long Location
4522 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1158374036
15-00009115
Service Request Number: 15-00009115 • Address: 10507 EAST CREST LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00009115
Address
10507 EAST CREST LN, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-14T05:45:27.000
Status
Closed
Created Date
2015-01-09T05:45:27.000
Update Date
2015-01-09T16:55:06.000
Closed Date
2015-01-09T16:55:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2539657.2175509600
Y Coordinate
6952180.6620036100
Lat Long Location
10507 EAST CREST LN, DALLAS, TX, 75217
Unique Key
1143266276
14-00499201
Service Request Number: 14-00499201 • Address: 1207 E WACO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00499201
Address
1207 E WACO AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-02-20T08:48:36.000
Status
Closed
Created Date
2014-12-15T08:48:36.000
Update Date
2015-01-15T08:26:52.000
Closed Date
2015-01-07T08:26:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489128.0313554500
Y Coordinate
6954709.2682309100
Lat Long Location
1207 E WACO AVE, DALLAS, TX, 75216
Unique Key
1141553786
14-00489367
Service Request Number: 14-00489367 • Address: SUMMIT PARC DR & RED MESA DR, DALLAS, 75249, DALLAS, TX • City Council District: 3
Service Request Number
14-00489367
Address
SUMMIT PARC DR & RED MESA DR, DALLAS, 75249, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-15T12:28:27.000
Status
Closed
Created Date
2014-12-06T12:28:27.000
Update Date
2014-12-06T14:38:25.000
Closed Date
2014-12-06T14:38:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2447249.8838289500
Y Coordinate
6924076.6780513300
Unique Key
1140932604
15-00213641
Service Request Number: 15-00213641 • Address: 1825 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00213641
Address
1825 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-03T09:17:27.000
Status
Closed
Created Date
2015-05-22T09:17:27.000
Update Date
2015-05-27T12:37:19.000
Closed Date
2015-05-27T12:37:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491651.0932644100
Y Coordinate
6943610.2330752400
Lat Long Location
1825 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1156391336
15-00012779
Service Request Number: 15-00012779 • Address: GIVENDALE RD & PLUM DALE RD, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
15-00012779
Address
GIVENDALE RD & PLUM DALE RD, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-13T16:00:14.000
Status
Closed
Created Date
2015-01-12T16:00:14.000
Update Date
2015-01-13T09:09:03.000
Closed Date
2015-01-13T08:35:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2496926.6840545500
Y Coordinate
6933584.2338992900
Unique Key
1143499674
15-00138704
Service Request Number: 15-00138704 • Address: 8810 BRILEY DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00138704
Address
8810 BRILEY DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-01T22:13:02.000
Status
Closed
Created Date
2015-04-11T22:13:02.000
Update Date
2015-05-14T11:58:03.000
Closed Date
2015-05-14T11:58:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2531606.6773913600
Y Coordinate
6954326.4293932300
Lat Long Location
8810 BRILEY DR, DALLAS, TX
Unique Key
1151581726
15-00012762
Service Request Number: 15-00012762 • Address: SHILOH RD & CASSANDRA WAY, DALLAS, 75228, DALLAS, TX 75228 • City Council District: 9
Service Request Number
15-00012762
Address
SHILOH RD & CASSANDRA WAY, DALLAS, 75228, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-01-20T15:53:59.000
Status
Closed
Created Date
2015-01-12T15:53:59.000
Update Date
2015-01-21T08:12:25.000
Closed Date
2015-01-21T08:12:24.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2531749.3417733100
Y Coordinate
6993620.7909630400
Unique Key
1143498674
15-00036178
Service Request Number: 15-00036178 • Address: 215 N RANDOLPH DR, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00036178
Address
215 N RANDOLPH DR, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-03-16T16:24:16.000
Status
Closed
Created Date
2015-01-30T16:24:16.000
Update Date
2015-02-09T15:25:41.000
Closed Date
2015-02-09T15:25:40.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463258.0160162600
Y Coordinate
6958201.1451658000
Lat Long Location
215 N RANDOLPH DR, DALLAS, TX, 75211
Unique Key
1144990865
15-00025387
Service Request Number: 15-00025387 • Address: ROSS AVE & N ST PAUL ST, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
15-00025387
Address
ROSS AVE & N ST PAUL ST, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Risk Management Group
Service Request Type
Risk Management - RSK
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-05T15:54:35.000
Status
Closed
Created Date
2015-01-22T15:54:35.000
Update Date
2015-01-22T16:11:47.000
Closed Date
2015-01-22T16:11:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490837.2560397300
Y Coordinate
6973158.5456509900
Unique Key
1144310510
15-00087868
Service Request Number: 15-00087868 • Address: 1303 E WACO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00087868
Address
1303 E WACO AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-24T11:19:28.000
Status
Closed
Created Date
2015-03-13T11:19:28.000
Update Date
2015-03-13T11:23:07.000
Closed Date
2015-03-13T11:23:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489556.6236762800
Y Coordinate
6954712.7175821800
Lat Long Location
1303 E WACO AVE, DALLAS, TX, 75216
Unique Key
1148435259
15-00164952
Service Request Number: 15-00164952 • Address: 6255 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 14
Service Request Number
15-00164952
Address
6255 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-05-11T14:17:36.000
Status
Closed
Created Date
2015-04-27T14:17:36.000
Update Date
2015-05-04T16:11:32.000
Closed Date
2015-05-04T16:11:31.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2503936.4935582800
Y Coordinate
6991744.6945901000
Lat Long Location
6255 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1153255675
14-00465892
Service Request Number: 14-00465892 • Address: L B J SERV N & ABRAMS RD, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00465892
Address
L B J SERV N & ABRAMS RD, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-11-21T10:59:30.000
Status
Closed
Created Date
2014-11-14T10:59:30.000
Update Date
2014-11-19T15:38:12.000
Closed Date
2014-11-19T15:38:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2509981.7411629100
Y Coordinate
7019287.2353296500
Unique Key
1139410400
15-00063316
Service Request Number: 15-00063316 • Address: COMMERCE ST & S HALL ST, DALLAS, 75226, DALLAS, TX • City Council District: 2
Service Request Number
15-00063316
Address
COMMERCE ST & S HALL ST, DALLAS, 75226, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-02-27T19:13:35.000
Status
Closed
Created Date
2015-02-20T19:13:35.000
Update Date
2015-02-24T08:37:59.000
Closed Date
2015-02-24T08:37:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2497481.6314646700
Y Coordinate
6972526.8363604700
Unique Key
1146701611
15-00076022
Service Request Number: 15-00076022 • Address: S EWING AVE & MORRELL AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
15-00076022
Address
S EWING AVE & MORRELL AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-15T16:04:03.000
Status
Closed
Created Date
2015-03-04T16:04:03.000
Update Date
2015-04-24T16:45:24.000
Closed Date
2015-04-24T16:45:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2487490.3590637200
Y Coordinate
6956013.4297615800
Unique Key
1147508618
15-00245380
Service Request Number: 15-00245380 • Address: 6848 E NORTHWEST HWY, DALLAS, TX 75231 • City Council District: 9
Service Request Number
15-00245380
Address
6848 E NORTHWEST HWY, DALLAS, TX 75231
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-17T14:57:41.000
Status
Closed
Created Date
2015-06-06T14:57:41.000
Update Date
2015-06-10T09:13:17.000
Closed Date
2015-06-10T09:13:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2508534.2874073600
Y Coordinate
6998511.0538245600
Lat Long Location
6848 E NORTHWEST HWY, DALLAS, TX, 75231
Unique Key
1158386248
15-00025360
Service Request Number: 15-00025360 • Address: BROOKHAVEN DR & S R L THORNTON FWY, DALLAS, 75224, DALLAS, TX • City Council District: 1
Service Request Number
15-00025360
Address
BROOKHAVEN DR & S R L THORNTON FWY, DALLAS, 75224, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-03-06T15:42:27.000
Status
Closed
Created Date
2015-01-22T15:42:27.000
Update Date
2015-01-28T09:13:45.000
Closed Date
2015-01-28T09:13:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483494.3320034800
Y Coordinate
6952843.9475726900
Unique Key
1144308533
15-00097380
Service Request Number: 15-00097380 • Address: 4914 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00097380
Address
4914 S HARWOOD ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-30T14:46:52.000
Status
Closed
Created Date
2015-03-19T14:46:52.000
Update Date
2015-04-01T09:18:44.000
Closed Date
2015-04-01T09:18:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504104.5724594300
Y Coordinate
6959986.4978971300
Lat Long Location
4914 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1149044001
14-00425894
Service Request Number: 14-00425894 • Address: COUNTESS DR & NORCROSS LN, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
14-00425894
Address
COUNTESS DR & NORCROSS LN, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-20T03:21:15.000
Status
Closed
Created Date
2014-10-16T03:21:15.000
Update Date
2014-10-31T10:04:57.000
Closed Date
2014-10-31T10:04:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2470688.7792473600
Y Coordinate
7010571.9810106500
Unique Key
1136888882
15-00036183
Service Request Number: 15-00036183 • Address: 110 S HENDERSON AVE, DALLAS, TX 75214 • City Council District: 2
Service Request Number
15-00036183
Address
110 S HENDERSON AVE, DALLAS, TX 75214
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-10T16:27:30.000
Status
Closed
Created Date
2015-01-30T16:27:30.000
Update Date
2015-02-04T10:37:21.000
Closed Date
2015-02-04T10:37:20.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2503389.9563538000
Y Coordinate
6977732.6004123400
Lat Long Location
110 S HENDERSON AVE, DALLAS, TX, 75214
Unique Key
1144991203
15-00063343
Service Request Number: 15-00063343 • Address: OBANNON DR & W SANER AVE, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
15-00063343
Address
OBANNON DR & W SANER AVE, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-06T19:56:53.000
Status
Closed
Created Date
2015-02-20T19:56:53.000
Update Date
2015-02-26T07:26:17.000
Closed Date
2015-02-26T07:26:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2481262.3868549000
Y Coordinate
6946462.7923395600
Unique Key
1146705045
15-00088037
Service Request Number: 15-00088037 • Address: 3002 SAN MEDINA AVE, DALLAS, TX 75228 • City Council District: 9
Service Request Number
15-00088037
Address
3002 SAN MEDINA AVE, DALLAS, TX 75228
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-24T12:38:58.000
Status
Closed
Created Date
2015-03-13T12:38:58.000
Update Date
2015-03-19T17:00:46.000
Closed Date
2015-03-19T17:00:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2532215.0563058900
Y Coordinate
6990909.9426151600
Lat Long Location
3002 SAN MEDINA AVE, DALLAS, TX, 75228
Unique Key
1148446262
15-00063393
Service Request Number: 15-00063393 • Address: N JIM MILLER RD & SHARPVIEW LN, DALLAS, 75228, DALLAS, TX 75228-5925 • City Council District: 7
Service Request Number
15-00063393
Address
N JIM MILLER RD & SHARPVIEW LN, DALLAS, 75228, DALLAS, TX 75228-5925
City Council District
7
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-06T21:55:55.000
Status
Closed
Created Date
2015-02-20T21:55:55.000
Update Date
2015-02-25T08:33:52.000
Closed Date
2015-02-25T08:31:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2521610.3382816100
Y Coordinate
6977301.1983429700
Unique Key
1146708027
15-00097349
Service Request Number: 15-00097349 • Address: 6907 LUCY ST, DALLAS, TX • City Council District: 5
Service Request Number
15-00097349
Address
6907 LUCY ST, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-08T14:35:32.000
Status
Closed
Created Date
2015-03-19T14:35:32.000
Update Date
2015-10-15T11:29:24.000
Closed Date
2015-10-15T11:29:23.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2521102.0673944000
Y Coordinate
6950784.5309078300
Lat Long Location
6907 LUCY ST, DALLAS, TX
Unique Key
1149042093
15-00206936
Service Request Number: 15-00206936 • Address: 506 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00206936
Address
506 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-25T15:19:54.000
Status
Closed
Created Date
2015-05-19T15:19:54.000
Update Date
2015-05-22T10:34:55.000
Closed Date
2015-05-22T10:34:55.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2481811.2473882000
Y Coordinate
6957346.4830883100
Lat Long Location
506 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1155995462
15-00097257
Service Request Number: 15-00097257 • Address: 913 N LANCASTER AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00097257
Address
913 N LANCASTER AVE, DALLAS, TX 75203
City Council District
1
Department
Police Department
Service Request Type
Homeless Encampment - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-18T13:54:54.000
Status
Closed
Created Date
2015-03-19T13:54:54.000
Update Date
2015-03-23T16:07:42.000
Closed Date
2015-03-23T16:05:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2486681.5630300200
Y Coordinate
6963223.4348098200
Lat Long Location
913 N LANCASTER AVE, DALLAS, TX, 75203
Unique Key
1149036229
15-00221219
Service Request Number: 15-00221219 • Address: 5367 W MOCKINGBIRD LN, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00221219
Address
5367 W MOCKINGBIRD LN, DALLAS, TX 75209
City Council District
13
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-10T08:21:29.000
Status
Closed
Created Date
2015-05-27T08:21:29.000
Update Date
2015-05-27T21:33:04.000
Closed Date
2015-05-27T21:31:50.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484432.7625217600
Y Coordinate
6991474.3913528800
Lat Long Location
5367 W MOCKINGBIRD LN, DALLAS, TX, 75209
Unique Key
1156888049
15-00232391
Service Request Number: 15-00232391 • Address: 1320 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00232391
Address
1320 N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-07T16:43:54.000
Status
Closed
Created Date
2015-06-01T16:43:54.000
Update Date
2015-11-01T15:53:25.000
Closed Date
2015-11-01T15:53:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2496958.8893201600
Y Coordinate
6977139.4579925500
Lat Long Location
1320 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1157612146
14-00465961
Service Request Number: 14-00465961 • Address: PRESTON RD & L B J FWY, DALLAS, 75240, DALLAS, TX • City Council District: 11
Service Request Number
14-00465961
Address
PRESTON RD & L B J FWY, DALLAS, 75240, DALLAS, TX
City Council District
11
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-11-17T11:34:27.000
Status
Closed
Created Date
2014-11-14T11:34:27.000
Update Date
2014-11-14T11:35:26.000
Closed Date
2014-11-14T11:35:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Police/Fire Dispatch
X Coordinate
2489023.0533175400
Y Coordinate
7023754.8048315500
Unique Key
1139415290
15-00087724
Service Request Number: 15-00087724 • Address: 1900 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00087724
Address
1900 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-20T10:27:35.000
Status
Closed
Created Date
2015-03-13T10:27:35.000
Update Date
2015-03-13T10:32:06.000
Closed Date
2015-03-12T10:31:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2552361.7733219000
Y Coordinate
6934169.3992627100
Lat Long Location
1900 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1148426826
15-00073393
Service Request Number: 15-00073393 • Address: 705 W COLORADO BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00073393
Address
705 W COLORADO BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-03-17T12:27:08.000
Status
Closed
Created Date
2015-03-03T12:27:08.000
Update Date
2015-03-03T14:37:48.000
Closed Date
2015-03-03T14:37:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2480650.9740879100
Y Coordinate
6963019.1005923900
Lat Long Location
705 W COLORADO BLVD, DALLAS, TX, 75208
Unique Key
1147353976
15-00220947
Service Request Number: 15-00220947 • Address: 3504 W PENTAGON PKWY, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00220947
Address
3504 W PENTAGON PKWY, DALLAS, TX 75233
City Council District
3
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-09T05:53:51.000
Status
Closed
Created Date
2015-05-27T05:53:51.000
Update Date
2015-05-28T10:17:21.000
Closed Date
2015-05-28T10:17:19.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2467179.8140416800
Y Coordinate
6944352.3958960500
Lat Long Location
3504 W PENTAGON PKWY, DALLAS, TX, 75233
Unique Key
1156871085
15-00236679
Service Request Number: 15-00236679 • Address: 3114 S HASKELL AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00236679
Address
3114 S HASKELL AVE, DALLAS, TX 75223
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-04T10:58:53.000
Status
Closed
Created Date
2015-06-03T10:58:53.000
Update Date
2015-06-03T15:25:47.000
Closed Date
2015-06-03T15:21:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2508803.0854632900
Y Coordinate
6972333.0771437800
Lat Long Location
3114 S HASKELL AVE, DALLAS, TX, 75223
Unique Key
1157879377
15-00012866
Service Request Number: 15-00012866 • Address: N ST PAUL ST & WOODALL RODGERS FWY, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
15-00012866
Address
N ST PAUL ST & WOODALL RODGERS FWY, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-01-19T16:30:29.000
Status
Closed
Created Date
2015-01-12T16:30:29.000
Update Date
2015-01-13T07:21:10.000
Closed Date
2015-01-13T07:21:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490031.8915447600
Y Coordinate
6973938.8577259500
Unique Key
1143504715
15-00097371
Service Request Number: 15-00097371 • Address: 10425 FERGUSON RD, DALLAS, TX • City Council District: 9
Service Request Number
15-00097371
Address
10425 FERGUSON RD, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-02T14:45:19.000
Status
Closed
Created Date
2015-03-19T14:45:19.000
Update Date
2015-04-01T10:37:20.000
Closed Date
2015-04-01T10:37:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2530239.7611841000
Y Coordinate
6992464.3780270200
Lat Long Location
10425 FERGUSON RD, DALLAS, TX
Unique Key
1149043528
15-00206992
Service Request Number: 15-00206992 • Address: 1235 E WOODIN BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00206992
Address
1235 E WOODIN BLVD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-29T15:35:01.000
Status
Closed
Created Date
2015-05-19T15:35:01.000
Update Date
2015-05-26T08:33:24.000
Closed Date
2015-05-26T08:31:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2489171.2654600400
Y Coordinate
6950073.7982793200
Lat Long Location
1235 E WOODIN BLVD, DALLAS, TX, 75216
Unique Key
1155999267
15-00272442
Service Request Number: 15-00272442 • Address: 201 N ADAMS AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00272442
Address
201 N ADAMS AVE, DALLAS, TX 75208
City Council District
1
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-07-06T14:12:31.000
Status
Closed
Created Date
2015-06-19T14:12:31.000
Update Date
2015-06-19T14:14:47.000
Closed Date
2015-06-19T14:14:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481821.7074333900
Y Coordinate
6958565.7540788900
Lat Long Location
201 N ADAMS AVE, DALLAS, TX, 75208
Unique Key
1160068822
14-00499369
Service Request Number: 14-00499369 • Address: 1018 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00499369
Address
1018 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-18T09:49:45.000
Status
Closed
Created Date
2014-12-15T09:49:45.000
Update Date
2014-12-15T10:05:46.000
Closed Date
2014-12-15T10:05:46.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535232.9009630600
Y Coordinate
6953294.6854880200
Lat Long Location
1018 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1141564566
15-00097348
Service Request Number: 15-00097348 • Address: 202 N WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00097348
Address
202 N WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-30T14:35:30.000
Status
Closed
Created Date
2015-03-19T14:35:30.000
Update Date
2015-04-20T14:32:07.000
Closed Date
2015-04-20T14:32:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476080.6390889800
Y Coordinate
6958339.2306542900
Lat Long Location
202 N WAVERLY DR, DALLAS, TX, 75208
Unique Key
1149042043
15-00164989
Service Request Number: 15-00164989 • Address: 5151 S MARSALIS AVE, DALLAS, TX 75241 • City Council District: 4
Service Request Number
15-00164989
Address
5151 S MARSALIS AVE, DALLAS, TX 75241
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-15T14:28:49.000
Status
Closed
Created Date
2015-04-27T14:28:49.000
Update Date
2015-05-08T15:54:13.000
Closed Date
2015-05-08T15:54:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487016.2656518700
Y Coordinate
6935386.9751564900
Lat Long Location
5151 S MARSALIS AVE, DALLAS, TX, 75241
Unique Key
1153257909
15-00232308
Service Request Number: 15-00232308 • Address: 2600 N MASTERS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00232308
Address
2600 N MASTERS DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-08-04T16:22:39.000
Status
Closed
Created Date
2015-06-01T16:22:39.000
Update Date
2015-06-02T09:26:39.000
Closed Date
2015-06-02T09:26:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537795.9225261300
Y Coordinate
6963367.1659747000
Lat Long Location
2600 N MASTERS DR, DALLAS, TX, 75227
Unique Key
1157607166
15-00097417
Service Request Number: 15-00097417 • Address: 1366 OLD JAMESTOWN AVE, DALLAS, TX • City Council District: 5
Service Request Number
15-00097417
Address
1366 OLD JAMESTOWN AVE, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-08T14:58:37.000
Status
Closed
Created Date
2015-03-19T14:58:37.000
Update Date
2015-04-02T19:42:16.000
Closed Date
2015-04-02T19:42:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2538707.6184286500
Y Coordinate
6955994.2405383000
Lat Long Location
1366 OLD JAMESTOWN AVE, DALLAS, TX
Unique Key
1149046369
15-00087890
Service Request Number: 15-00087890 • Address: 2404 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 8
Service Request Number
15-00087890
Address
2404 E LEDBETTER DR, DALLAS, TX 75216
City Council District
8
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-01T11:29:41.000
Status
Closed
Created Date
2015-03-13T11:29:41.000
Update Date
2015-04-15T09:33:47.000
Closed Date
2015-04-15T09:33:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2496921.3825324800
Y Coordinate
6938078.7540979900
Lat Long Location
2404 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1148436665
15-00036187
Service Request Number: 15-00036187 • Address: 110 S HENDERSON AVE, DALLAS, TX 75214 • City Council District: 2
Service Request Number
15-00036187
Address
110 S HENDERSON AVE, DALLAS, TX 75214
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-10T16:29:52.000
Status
Closed
Created Date
2015-01-30T16:29:52.000
Update Date
2015-02-04T11:11:41.000
Closed Date
2015-02-04T11:11:39.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2503389.9548089800
Y Coordinate
6977732.6001804000
Lat Long Location
110 S HENDERSON AVE, DALLAS, TX, 75214
Unique Key
1144991471
15-00213653
Service Request Number: 15-00213653 • Address: 3616 S LEDBETTER DR, DALLAS, TX 75236 • City Council District: 3
Service Request Number
15-00213653
Address
3616 S LEDBETTER DR, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-08T09:20:14.000
Status
Closed
Created Date
2015-05-22T09:20:14.000
Update Date
2015-06-02T20:52:27.000
Closed Date
2015-06-01T20:51:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2453071.3138389800
Y Coordinate
6941030.4164126400
Lat Long Location
3616 S LEDBETTER DR, DALLAS, TX, 75236
Unique Key
1156392099