311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

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14-00102646
Service Request Number: 14-00102646 • Address: 120 N JESTER AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00102646
Address
120 N JESTER AVE, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-09T17:11:27.000
Status
Closed
Created Date
2014-03-31T17:11:27.000
Update Date
2014-04-03T12:43:30.000
Closed Date
2014-04-03T12:43:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2468789.2221097400
Y Coordinate
6958106.6459176100
Lat Long Location
120 N JESTER AVE, DALLAS, TX, 75211
Unique Key
1117318266
14-00155518
Service Request Number: 14-00155518 • Address: 2405 SOUTH BLVD, DALLAS, TX • City Council District: 7
Service Request Number
14-00155518
Address
2405 SOUTH BLVD, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-22T22:06:23.000
Status
Closed
Created Date
2014-05-02T22:06:23.000
Update Date
2014-05-12T13:02:16.000
Closed Date
2014-05-12T13:02:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2499021.7158812500
Y Coordinate
6966033.0697270500
Lat Long Location
2405 SOUTH BLVD, DALLAS, TX
Unique Key
1120515075
14-00137235
Service Request Number: 14-00137235 • Address: 145 S NAVY AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00137235
Address
145 S NAVY AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-04T20:31:26.000
Status
Closed
Created Date
2014-04-22T20:31:26.000
Update Date
2014-05-08T16:06:33.000
Closed Date
2014-05-08T16:06:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2452913.4263399500
Y Coordinate
6957474.9718435900
Lat Long Location
145 S NAVY AVE, DALLAS, TX, 75211
Unique Key
1119415118
13-00520252
Service Request Number: 13-00520252 • Address: TI BLVD & FLOYD CIR, DALLAS, 75243, DALLAS, TX • City Council District: 11
Service Request Number
13-00520252
Address
TI BLVD & FLOYD CIR, DALLAS, 75243, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-18T11:30:10.000
Status
Duplicate (closed)
Created Date
2013-10-08T11:30:10.000
Update Date
2013-10-10T11:12:36.000
Closed Date
2013-10-10T11:12:36.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2505769.6345013800
Y Coordinate
7026194.4549400500
Unique Key
1104367213
14-00102568
Service Request Number: 14-00102568 • Address: 4340 S HAMPTON RD, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00102568
Address
4340 S HAMPTON RD, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-07T16:36:18.000
Status
Closed
Created Date
2014-03-31T16:36:18.000
Update Date
2014-04-03T16:18:31.000
Closed Date
2014-04-03T16:18:30.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2473954.0304049900
Y Coordinate
6937874.1425941900
Lat Long Location
4340 S HAMPTON RD, DALLAS, TX, 75232
Unique Key
1117313786
13-00520114
Service Request Number: 13-00520114 • Address: MERIT DR & CHURCHILL WAY, DALLAS, 75251, DALLAS, TX • City Council District: 11
Service Request Number
13-00520114
Address
MERIT DR & CHURCHILL WAY, DALLAS, 75251, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-10-15T10:45:04.000
Status
Closed
Created Date
2013-10-08T10:45:04.000
Update Date
2013-10-08T11:26:26.000
Closed Date
2013-10-08T11:26:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Web
X Coordinate
2498374.9608783900
Y Coordinate
7021421.5447393100
Unique Key
1104358784
14-00092523
Service Request Number: 14-00092523 • Address: 875 E LAURELAND RD, DALLAS, TX 75241 • City Council District: 3
Service Request Number
14-00092523
Address
875 E LAURELAND RD, DALLAS, TX 75241
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-27T08:19:54.000
Status
Closed
Created Date
2014-03-24T08:19:54.000
Update Date
2014-03-25T08:19:21.000
Closed Date
2014-03-25T08:19:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487886.7952338800
Y Coordinate
6932750.3640350400
Lat Long Location
875 E LAURELAND RD, DALLAS, TX, 75241
Unique Key
1116676650
14-00118491
Service Request Number: 14-00118491 • Address: 1516 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00118491
Address
1516 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-24T12:27:50.000
Status
Closed
Created Date
2014-04-10T12:27:50.000
Update Date
2014-04-17T07:20:28.000
Closed Date
2014-04-17T07:20:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486850.2078472100
Y Coordinate
6952451.4177823500
Lat Long Location
1516 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1118288644
14-00080387
Service Request Number: 14-00080387 • Address: 2715 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00080387
Address
2715 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-20T13:16:58.000
Status
Closed
Created Date
2014-03-13T13:16:58.000
Update Date
2014-03-17T10:09:30.000
Closed Date
2014-03-17T10:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2532375.4607297400
Y Coordinate
6963676.4650583200
Lat Long Location
2715 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1115916674
14-00105585
Service Request Number: 14-00105585 • Address: 1714 S HENDERSON AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00105585
Address
1714 S HENDERSON AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-14T10:58:43.000
Status
Closed
Created Date
2014-04-02T10:58:43.000
Update Date
2014-04-02T16:23:59.000
Closed Date
2014-04-02T16:23:58.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2507660.7455269700
Y Coordinate
6973769.1598113100
Lat Long Location
1714 S HENDERSON AVE, DALLAS, TX, 75223
Unique Key
1117504957
14-00153364
Service Request Number: 14-00153364 • Address: 806 N MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00153364
Address
806 N MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-02T17:54:53.000
Status
Closed
Created Date
2014-05-01T17:54:53.000
Update Date
2014-05-03T13:34:29.000
Closed Date
2014-05-03T12:15:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2476838.4009735800
Y Coordinate
6960762.2045154100
Lat Long Location
806 N MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1120385550
14-00049011
Service Request Number: 14-00049011 • Address: 1800 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
14-00049011
Address
1800 E LEDBETTER DR, DALLAS, TX 75216
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-02-14T14:08:36.000
Status
Closed
Created Date
2014-02-13T14:08:36.000
Update Date
2014-02-14T08:38:50.000
Closed Date
2014-02-14T08:38:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2493177.1874564900
Y Coordinate
6936353.3666509600
Lat Long Location
1800 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1113905990
14-00084762
Service Request Number: 14-00084762 • Address: 3628 SPRING AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00084762
Address
3628 SPRING AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T15:50:55.000
Status
Closed
Created Date
2014-03-17T15:50:55.000
Update Date
2014-08-14T09:04:22.000
Closed Date
2014-08-14T09:04:21.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Web
X Coordinate
2506530.2958714700
Y Coordinate
6966908.5729586000
Lat Long Location
3628 SPRING AVE, DALLAS, TX
Unique Key
1116194495
13-00520368
Service Request Number: 13-00520368 • Address: S ST AUGUSTINE DR & L B J FWY, DALLAS, 75217, DALLAS, TX • City Council District: 8
Service Request Number
13-00520368
Address
S ST AUGUSTINE DR & L B J FWY, DALLAS, 75217, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-22T12:39:32.000
Status
Closed
Created Date
2013-10-08T12:39:32.000
Update Date
2015-10-05T14:06:34.000
Closed Date
2015-10-05T14:06:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2535406.7228481300
Y Coordinate
6936292.8935998700
Unique Key
1104374834
14-00092812
Service Request Number: 14-00092812 • Address: 1937 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
14-00092812
Address
1937 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-04-28T09:46:24.000
Status
Closed
Created Date
2014-03-24T09:46:24.000
Update Date
2014-03-25T09:41:37.000
Closed Date
2014-03-25T09:41:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2552083.2865468000
Y Coordinate
6934010.3473982400
Lat Long Location
1937 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1116693628
14-00153421
Service Request Number: 14-00153421 • Address: 918 S BEACON ST, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00153421
Address
918 S BEACON ST, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-08T19:05:52.000
Status
Closed
Created Date
2014-05-01T19:05:52.000
Update Date
2014-05-12T09:07:07.000
Closed Date
2014-05-03T12:17:34.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2506287.7688842500
Y Coordinate
6976956.9973873100
Lat Long Location
918 S BEACON ST, DALLAS, TX, 75223
Unique Key
1120389104
14-00131590
Service Request Number: 14-00131590 • Address: 1222 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00131590
Address
1222 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-29T14:54:46.000
Status
Closed
Created Date
2014-04-18T14:54:46.000
Update Date
2014-04-22T12:27:39.000
Closed Date
2014-04-22T12:27:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474538.1198156200
Y Coordinate
6953534.3828498900
Lat Long Location
1222 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1119077707
14-00003655
Service Request Number: 14-00003655 • Address: 227 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00003655
Address
227 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Hand Bills/Fliers Complaint - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-02-13T09:01:10.000
Status
Closed
Created Date
2014-01-06T09:01:10.000
Update Date
2014-02-28T10:15:37.000
Closed Date
2014-02-28T10:15:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2474503.0173945300
Y Coordinate
6957546.9722297000
Lat Long Location
227 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1111066157
13-00520475
Service Request Number: 13-00520475 • Address: CAMPBELL RD & FRANKFORD RD, DALLAS, 75252, DALLAS, TX • City Council District: 12
Service Request Number
13-00520475
Address
CAMPBELL RD & FRANKFORD RD, DALLAS, 75252, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-18T13:17:41.000
Status
Closed
Created Date
2013-10-08T13:17:41.000
Update Date
2013-10-09T07:23:30.000
Closed Date
2013-10-09T07:23:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487956.3666921200
Y Coordinate
7050236.4256691500
Unique Key
1104381160
14-00134632
Service Request Number: 14-00134632 • Address: 208 E WOODIN BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00134632
Address
208 E WOODIN BLVD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-30T16:53:21.000
Status
Closed
Created Date
2014-04-21T16:53:21.000
Update Date
2014-04-24T16:10:05.000
Closed Date
2014-04-24T16:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484651.5392510900
Y Coordinate
6950014.7301271900
Lat Long Location
208 E WOODIN BLVD, DALLAS, TX, 75216
Unique Key
1119259252
14-00072826
Service Request Number: 14-00072826 • Address: 1023 S EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00072826
Address
1023 S EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-21T07:40:37.000
Status
Closed
Created Date
2014-03-07T07:40:37.000
Update Date
2014-03-07T07:48:59.000
Closed Date
2014-03-07T07:48:58.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477560.8791510700
Y Coordinate
6954702.0891278000
Lat Long Location
1023 S EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1115439717
14-00146291
Service Request Number: 14-00146291 • Address: 1007 N TILLERY AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00146291
Address
1007 N TILLERY AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-01T15:34:00.000
Status
Closed
Created Date
2014-04-28T15:34:00.000
Update Date
2014-05-02T11:47:53.000
Closed Date
2014-04-30T11:44:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2456018.0899363200
Y Coordinate
6960485.3051995700
Lat Long Location
1007 N TILLERY AVE, DALLAS, TX, 75211
Unique Key
1119971711
14-00115208
Service Request Number: 14-00115208 • Address: 7407 STONECREST DR, DALLAS, TX • City Council District: 11
Service Request Number
14-00115208
Address
7407 STONECREST DR, DALLAS, TX
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-13T17:04:51.000
Status
Closed
Created Date
2014-04-08T17:04:51.000
Update Date
2014-04-11T17:02:38.000
Closed Date
2014-04-11T14:23:01.000
Outcome
Complete
Priority
Standard
Method Received Description
Phone
X Coordinate
2496800.0293488700
Y Coordinate
7030034.0432865200
Lat Long Location
7407 STONECREST DR, DALLAS, TX
Unique Key
1118091629
14-00048920
Service Request Number: 14-00048920 • Address: 2326 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
14-00048920
Address
2326 S HARWOOD ST, DALLAS, TX 75215
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-09T13:21:45.000
Status
Closed
Created Date
2014-02-13T13:21:45.000
Update Date
2014-02-18T14:03:53.000
Closed Date
2014-02-18T14:03:53.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2496820.3792528600
Y Coordinate
6967168.4959871400
Lat Long Location
2326 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1113900715
13-00517572
Service Request Number: 13-00517572 • Address: DALLAS FT WORTH TPKE & N COCKRELL HILL RD, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
13-00517572
Address
DALLAS FT WORTH TPKE & N COCKRELL HILL RD, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-07T04:30:52.000
Status
Closed
Created Date
2013-10-06T04:30:52.000
Update Date
2013-10-06T04:43:55.000
Closed Date
2013-10-06T04:43:54.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2461543.1859696200
Y Coordinate
6965559.4933579500
Unique Key
1104184996
14-00140294
Service Request Number: 14-00140294 • Address: 828 N BECKLEY AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00140294
Address
828 N BECKLEY AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-06T10:40:23.000
Status
Closed
Created Date
2014-04-24T10:40:23.000
Update Date
2014-05-21T09:40:15.000
Closed Date
2014-05-21T09:40:15.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484075.9724988500
Y Coordinate
6960894.8767826400
Lat Long Location
828 N BECKLEY AVE, DALLAS, TX, 75203
Unique Key
1119599972
13-00520445
Service Request Number: 13-00520445 • Address: MEADOW RD & PRESTON RD, DALLAS, DALLAS, TX • City Council District: 13
Service Request Number
13-00520445
Address
MEADOW RD & PRESTON RD, DALLAS, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-18T13:04:40.000
Status
Closed
Created Date
2013-10-08T13:04:40.000
Update Date
2013-10-10T07:22:44.000
Closed Date
2013-10-10T07:22:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489119.8211486500
Y Coordinate
7009587.2428961600
Unique Key
1104379441
14-00084658
Service Request Number: 14-00084658 • Address: 315 E LAWSON RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
14-00084658
Address
315 E LAWSON RD, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-26T15:07:52.000
Status
Closed
Created Date
2014-03-17T15:07:52.000
Update Date
2014-03-20T09:54:31.000
Closed Date
2014-03-20T09:54:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2562526.8467420900
Y Coordinate
6943159.6494580800
Lat Long Location
315 E LAWSON RD, DALLAS, TX, 75253
Unique Key
1116187970
13-00520517
Service Request Number: 13-00520517 • Address: E LOVERS LN & AMESBURY DR, DALLAS, 75206, DALLAS, TX 75206 • City Council District: 14
Service Request Number
13-00520517
Address
E LOVERS LN & AMESBURY DR, DALLAS, 75206, DALLAS, TX 75206
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-31T13:36:36.000
Status
Closed
Created Date
2013-10-08T13:36:36.000
Update Date
2014-01-10T11:27:00.000
Closed Date
2014-01-10T11:26:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2501447.8659428200
Y Coordinate
6996962.9837926900
Unique Key
1104383724
14-00140236
Service Request Number: 14-00140236 • Address: 1219 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00140236
Address
1219 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-27T10:28:29.000
Status
Closed
Created Date
2014-04-24T10:28:29.000
Update Date
2014-05-26T19:46:16.000
Closed Date
2014-05-26T19:46:15.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476048.0193615600
Y Coordinate
6953564.0417411900
Lat Long Location
1219 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1119596755
14-00131483
Service Request Number: 14-00131483 • Address: 833 W LARAMIE LN, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00131483
Address
833 W LARAMIE LN, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-02T14:05:57.000
Status
Closed
Created Date
2014-04-18T14:05:57.000
Update Date
2014-05-15T15:04:22.000
Closed Date
2014-05-15T15:04:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2536805.4360492100
Y Coordinate
6942262.0309337000
Lat Long Location
833 W LARAMIE LN, DALLAS, TX, 75217
Unique Key
1119071930
14-00140172
Service Request Number: 14-00140172 • Address: 1239 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00140172
Address
1239 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-14T10:17:10.000
Status
Closed
Created Date
2014-04-24T10:17:10.000
Update Date
2014-06-12T17:58:38.000
Closed Date
2014-06-12T17:58:38.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476048.8355413000
Y Coordinate
6953447.1834647900
Lat Long Location
1239 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1119592961
14-00105573
Service Request Number: 14-00105573 • Address: 1110 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
14-00105573
Address
1110 E LEDBETTER DR, DALLAS, TX 75216
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-07T10:54:25.000
Status
Closed
Created Date
2014-04-02T10:54:25.000
Update Date
2014-04-16T09:42:47.000
Closed Date
2014-04-16T09:42:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489230.8360138700
Y Coordinate
6935392.2473811500
Lat Long Location
1110 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1117504530
13-00520655
Service Request Number: 13-00520655 • Address: MAPLE AVE & CARLISLE ST, DALLAS, 75201 3102 MAPLE AVENUE, DALLAS, TX 75201 • City Council District: 14
Service Request Number
13-00520655
Address
MAPLE AVE & CARLISLE ST, DALLAS, 75201 3102 MAPLE AVENUE, DALLAS, TX 75201
City Council District
14
Department
Department of Public Works
Service Request Type
Public Works - General Request - PBW
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-10-18T14:23:49.000
Status
Closed
Created Date
2013-10-08T14:23:49.000
Update Date
2013-10-11T14:14:16.000
Closed Date
2013-10-11T14:00:00.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Web
X Coordinate
2488343.8661892400
Y Coordinate
6977659.6533771400
Unique Key
1104391506
14-00137193
Service Request Number: 14-00137193 • Address: 1017 S LLEWELLYN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00137193
Address
1017 S LLEWELLYN AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-28T19:37:19.000
Status
Closed
Created Date
2014-04-22T19:37:19.000
Update Date
2014-04-23T08:35:41.000
Closed Date
2014-04-23T08:35:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481284.9997177700
Y Coordinate
6954668.9400076300
Lat Long Location
1017 S LLEWELLYN AVE, DALLAS, TX, 75208
Unique Key
1119410351
14-00092852
Service Request Number: 14-00092852 • Address: 2514 N ST AUGUSTINE DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00092852
Address
2514 N ST AUGUSTINE DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-11T10:01:00.000
Status
Closed
Created Date
2014-03-24T10:01:00.000
Update Date
2014-08-25T11:35:45.000
Closed Date
2014-08-25T11:35:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535096.8204699500
Y Coordinate
6962469.0310521300
Lat Long Location
2514 N ST AUGUSTINE DR, DALLAS, TX, 75227
Unique Key
1116696309
14-00153309
Service Request Number: 14-00153309 • Address: 2719 W 10TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00153309
Address
2719 W 10TH ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-13T17:28:30.000
Status
Closed
Created Date
2014-05-01T17:28:30.000
Update Date
2014-06-09T08:59:21.000
Closed Date
2014-06-09T08:59:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2471706.6317746100
Y Coordinate
6957931.7871275400
Lat Long Location
2719 W 10TH ST, DALLAS, TX, 75211
Unique Key
1120383012
14-00131586
Service Request Number: 14-00131586 • Address: 700 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00131586
Address
700 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-23T14:53:23.000
Status
Closed
Created Date
2014-04-18T14:53:23.000
Update Date
2014-04-23T08:39:17.000
Closed Date
2014-04-23T08:39:16.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2486905.8226263800
Y Coordinate
6943885.5820540700
Lat Long Location
700 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1119077542
13-00520279
Service Request Number: 13-00520279 • Address: LOMAX DR & FORNEY RD, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
13-00520279
Address
LOMAX DR & FORNEY RD, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-27T11:46:04.000
Status
Closed
Created Date
2013-10-08T11:46:04.000
Update Date
2013-10-09T10:00:43.000
Closed Date
2013-10-09T10:00:43.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2523408.2756637100
Y Coordinate
6970793.8509461100
Unique Key
1104369010
14-00092752
Service Request Number: 14-00092752 • Address: 126 W CHERRY POINT DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00092752
Address
126 W CHERRY POINT DR, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-04-28T09:23:14.000
Status
Duplicate (closed)
Created Date
2014-03-24T09:23:14.000
Update Date
2014-03-24T09:52:15.000
Closed Date
2014-03-24T09:52:15.000
Priority
Standard
Method Received Description
Web
X Coordinate
2484274.4119536200
Y Coordinate
6929343.9538071600
Lat Long Location
126 W CHERRY POINT DR, DALLAS, TX, 75232
Unique Key
1116689891
14-00105551
Service Request Number: 14-00105551 • Address: 719 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
14-00105551
Address
719 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-16T10:46:58.000
Status
Closed
Created Date
2014-04-02T10:46:58.000
Update Date
2014-04-04T15:24:04.000
Closed Date
2014-04-04T15:24:03.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2517532.0317657100
Y Coordinate
6995121.6283277900
Lat Long Location
719 N BUCKNER BLVD, DALLAS, TX, 75218
Unique Key
1117503220
14-00072833
Service Request Number: 14-00072833 • Address: 201 S R L THORNTON SERV W, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00072833
Address
201 S R L THORNTON SERV W, DALLAS, TX 75203
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Graffiti City Streets & Bridges - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-03-27T07:44:10.000
Status
Closed
Created Date
2014-03-07T07:44:10.000
Update Date
2014-03-10T16:31:52.000
Closed Date
2014-03-10T16:31:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2487876.1354800100
Y Coordinate
6963164.9764154100
Lat Long Location
201 S R, DALLAS, TX, 75203
Unique Key
1115440202
14-00003661
Service Request Number: 14-00003661 • Address: 805 N BECKLEY AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00003661
Address
805 N BECKLEY AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-01-21T09:02:21.000
Status
Closed
Created Date
2014-01-06T09:02:21.000
Update Date
2014-01-14T15:57:04.000
Closed Date
2014-01-14T15:57:04.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2484037.0579030500
Y Coordinate
6960765.8219779900
Lat Long Location
805 N BECKLEY AVE, DALLAS, TX, 75203
Unique Key
1111066486
14-00092803
Service Request Number: 14-00092803 • Address: 144 N BEACON ST, DALLAS, TX 75214 • City Council District: 14
Service Request Number
14-00092803
Address
144 N BEACON ST, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-28T09:43:06.000
Status
Closed
Created Date
2014-03-24T09:43:06.000
Update Date
2014-03-25T16:03:40.000
Closed Date
2014-03-25T16:03:40.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2504149.3073078800
Y Coordinate
6978966.0367749300
Lat Long Location
144 N BEACON ST, DALLAS, TX, 75214
Unique Key
1116693065
14-00105519
Service Request Number: 14-00105519 • Address: 5114 S LAMAR ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
14-00105519
Address
5114 S LAMAR ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-14T10:36:28.000
Status
Closed
Created Date
2014-04-02T10:36:28.000
Update Date
2014-04-02T10:50:28.000
Closed Date
2014-04-02T10:50:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503144.6980010700
Y Coordinate
6958457.4434078000
Lat Long Location
5114 S LAMAR ST, DALLAS, TX, 75215
Unique Key
1117500530
14-00142351
Service Request Number: 14-00142351 • Address: 5201 W LOVERS LN, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00142351
Address
5201 W LOVERS LN, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-02T11:01:03.000
Status
Closed
Created Date
2014-04-25T11:01:03.000
Update Date
2014-04-25T11:06:45.000
Closed Date
2014-04-25T11:06:43.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483509.9370949300
Y Coordinate
6996745.8067360000
Lat Long Location
5201 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1119727650
13-00590996
Service Request Number: 13-00590996 • Address: N BUCKNER BLVD & GARLAND RD, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
13-00590996
Address
N BUCKNER BLVD & GARLAND RD, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-18T02:03:59.000
Status
Closed
Created Date
2013-12-04T02:03:59.000
Update Date
2013-12-17T06:55:35.000
Closed Date
2013-12-17T06:51:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2520627.8518785900
Y Coordinate
6991016.5999274000
Unique Key
1109050724
13-00520208
Service Request Number: 13-00520208 • Address: WALNUT HILL LN & WINEDALE DR, DALLAS, 75231, DALLAS, TX • City Council District: 10
Service Request Number
13-00520208
Address
WALNUT HILL LN & WINEDALE DR, DALLAS, 75231, DALLAS, TX
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-13T11:10:38.000
Status
Closed
Created Date
2013-10-08T11:10:38.000
Update Date
2013-10-09T15:49:32.000
Closed Date
2013-10-09T15:49:31.000
Outcome
Complete
Priority
Standard
Method Received Description
Phone
X Coordinate
2509197.4450439400
Y Coordinate
7007611.1877773700
Unique Key
1104364414
14-00140260
Service Request Number: 14-00140260 • Address: 828 N BECKLEY AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00140260
Address
828 N BECKLEY AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-06T10:32:35.000
Status
Closed
Created Date
2014-04-24T10:32:35.000
Update Date
2014-05-20T15:56:51.000
Closed Date
2014-05-20T15:56:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484075.9724988500
Y Coordinate
6960894.8767826400
Lat Long Location
828 N BECKLEY AVE, DALLAS, TX, 75203
Unique Key
1119598110
14-00142347
Service Request Number: 14-00142347 • Address: 3035 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00142347
Address
3035 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-09T10:59:49.000
Status
Closed
Created Date
2014-04-25T10:59:49.000
Update Date
2014-05-07T07:12:49.000
Closed Date
2014-05-07T07:12:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2501085.0502129400
Y Coordinate
6940643.2690420600
Lat Long Location
3035 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1119727418