311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00084644
Service Request Number: 14-00084644 • Address: 820 N FITZHUGH AVE, DALLAS, TX 75246 • City Council District: 14
Service Request Number
14-00084644
Address
820 N FITZHUGH AVE, DALLAS, TX 75246
City Council District
14
Department
Code Compliance District Group
Service Request Type
Smoking Ordinance - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-04-28T15:02:54.000
Status
Closed
Created Date
2014-03-17T15:02:54.000
Update Date
2014-03-26T08:12:05.000
Closed Date
2014-03-26T08:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2500371.6428011600
Y Coordinate
6978308.0313095500
Lat Long Location
820 N FITZHUGH AVE, DALLAS, TX, 75246
Unique Key
1116187184
14-00080489
Service Request Number: 14-00080489 • Address: 725 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00080489
Address
725 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
FIRE - Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-03-27T14:43:23.000
Status
Closed
Created Date
2014-03-13T14:43:23.000
Update Date
2014-03-13T14:50:46.000
Closed Date
2014-03-13T14:50:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2521913.1137431700
Y Coordinate
6950679.7436963900
Lat Long Location
725 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1115923331
14-00155560
Service Request Number: 14-00155560 • Address: 4622 ROBERTS AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00155560
Address
4622 ROBERTS AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-22T23:55:39.000
Status
Closed
Created Date
2014-05-02T23:55:39.000
Update Date
2014-10-28T09:18:36.000
Closed Date
2014-10-15T09:18:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2506694.9569145600
Y Coordinate
6964186.1947180500
Lat Long Location
4622 ROBERTS AVE, DALLAS, TX
Unique Key
1120517722
14-00118555
Service Request Number: 14-00118555 • Address: 342 S EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00118555
Address
342 S EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Sustainable Development and Construction Dept.
Service Request Type
Historic/Conservation District Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-07T12:55:24.000
Status
Closed
Created Date
2014-04-10T12:55:24.000
Update Date
2014-04-29T13:29:54.000
Closed Date
2014-04-29T13:29:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2477598.1448471200
Y Coordinate
6957018.7428792800
Lat Long Location
342 S EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1118291802
14-00072787
Service Request Number: 14-00072787 • Address: 6806 S R L THORNTON FWY, DALLAS, TX 75241 • City Council District: 3
Service Request Number
14-00072787
Address
6806 S R L THORNTON FWY, DALLAS, TX 75241
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-21T01:43:03.000
Status
Closed
Created Date
2014-03-07T01:43:03.000
Update Date
2014-03-14T07:23:41.000
Closed Date
2014-03-14T07:23:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484589.8238013800
Y Coordinate
6929299.8986340300
Lat Long Location
6806 S R L THORNTON FWY, DALLAS, TX, 75241
Unique Key
1115436605
14-00072762
Service Request Number: 14-00072762 • Address: 2990 W KIEST BLVD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00072762
Address
2990 W KIEST BLVD, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-07T21:22:35.000
Status
Closed
Created Date
2014-03-06T21:22:35.000
Update Date
2014-03-07T11:01:33.000
Closed Date
2014-03-07T10:55:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2469879.3808456000
Y Coordinate
6943231.6083186700
Lat Long Location
2990 W KIEST BLVD, DALLAS, TX, 75233
Unique Key
1115434758
14-00115256
Service Request Number: 14-00115256 • Address: 439 N MANUS DR, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00115256
Address
439 N MANUS DR, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-22T17:26:18.000
Status
Closed
Created Date
2014-04-08T17:26:18.000
Update Date
2014-05-03T20:33:39.000
Closed Date
2014-05-03T20:30:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482001.0974094500
Y Coordinate
6953614.5204369000
Lat Long Location
439 N MANUS DR, DALLAS, TX, 75224
Unique Key
1118094243
14-00097993
Service Request Number: 14-00097993 • Address: 4926 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00097993
Address
4926 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-10T12:07:22.000
Status
Closed
Created Date
2014-03-27T12:07:22.000
Update Date
2014-04-18T12:53:27.000
Closed Date
2014-04-18T12:50:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2505298.7414387900
Y Coordinate
6974253.1906849300
Lat Long Location
4926 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1117022048
14-00118522
Service Request Number: 14-00118522 • Address: 800 S RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00118522
Address
800 S RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-11T12:42:13.000
Status
Closed
Created Date
2014-04-10T12:42:13.000
Update Date
2014-04-10T13:36:42.000
Closed Date
2014-04-10T13:31:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2470012.2093172000
Y Coordinate
6955510.6390446600
Lat Long Location
800 S RAVINIA DR, DALLAS, TX, 75211
Unique Key
1118290051
13-00515483
Service Request Number: 13-00515483 • Address: MEANDERING WAY & CAMPBELL RD, DALLAS, 75248, DALLAS, TX • City Council District: 12
Service Request Number
13-00515483
Address
MEANDERING WAY & CAMPBELL RD, DALLAS, 75248, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-13T22:34:54.000
Status
Closed
Created Date
2013-10-03T22:34:54.000
Update Date
2013-10-08T12:00:06.000
Closed Date
2013-10-08T12:00:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2496291.2046132900
Y Coordinate
7043134.7648853100
Unique Key
1104037172
14-00092510
Service Request Number: 14-00092510 • Address: 152 W 7TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00092510
Address
152 W 7TH ST, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-31T08:17:36.000
Status
Closed
Created Date
2014-03-24T08:17:36.000
Update Date
2014-03-28T06:35:19.000
Closed Date
2014-03-28T06:35:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2483879.0052772200
Y Coordinate
6959496.4737757100
Lat Long Location
152 W 7TH ST, DALLAS, TX, 75208
Unique Key
1116675923
14-00118412
Service Request Number: 14-00118412 • Address: 602 N CLIFF ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00118412
Address
602 N CLIFF ST, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-11T11:53:36.000
Status
Closed
Created Date
2014-04-10T11:53:36.000
Update Date
2014-04-10T13:18:16.000
Closed Date
2014-04-10T13:06:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2488965.4237489700
Y Coordinate
6961665.6026312300
Lat Long Location
602 N CLIFF ST, DALLAS, TX, 75203
Unique Key
1118284146
14-00129603
Service Request Number: 14-00129603 • Address: 8024 N RENO CT, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00129603
Address
8024 N RENO CT, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-28T13:26:45.000
Status
Closed
Created Date
2014-04-17T13:26:45.000
Update Date
2014-04-18T16:29:44.000
Closed Date
2014-04-18T16:29:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2526508.1740777900
Y Coordinate
6955698.5448114500
Lat Long Location
8024 N RENO CT, DALLAS, TX, 75217
Unique Key
1118956041
14-00155546
Service Request Number: 14-00155546 • Address: 2624 EUGENE ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00155546
Address
2624 EUGENE ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-22T23:10:33.000
Status
Closed
Created Date
2014-05-02T23:10:33.000
Update Date
2014-12-05T12:42:40.000
Closed Date
2014-12-04T12:42:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2503430.8939628600
Y Coordinate
6963549.3370862700
Lat Long Location
2624 EUGENE ST, DALLAS, TX
Unique Key
1120516808
14-00155579
Service Request Number: 14-00155579 • Address: 2516 W FIVE MILE PKWY, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00155579
Address
2516 W FIVE MILE PKWY, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-04T07:14:32.000
Status
Closed
Created Date
2014-05-03T07:14:32.000
Update Date
2014-05-03T17:06:53.000
Closed Date
2014-05-03T17:06:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2472816.3734005800
Y Coordinate
6943702.5612135200
Lat Long Location
2516 W FIVE MILE PKWY, DALLAS, TX, 75233
Unique Key
1120519459
13-00524682
Service Request Number: 13-00524682 • Address: ST FRANCIS AVE & FERGUSON RD, DALLAS, 75228, DALLAS, TX • City Council District: 7
Service Request Number
13-00524682
Address
ST FRANCIS AVE & FERGUSON RD, DALLAS, 75228, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Non Dispatch/Other - STS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-10-21T08:20:16.000
Status
Closed
Created Date
2013-10-11T08:20:16.000
Update Date
2013-10-11T08:25:31.000
Closed Date
2013-10-11T08:25:30.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Phone
X Coordinate
2519757.4605455600
Y Coordinate
6981762.6179532900
Unique Key
1104663924
14-00155532
Service Request Number: 14-00155532 • Address: 4608 BRADSHAW ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00155532
Address
4608 BRADSHAW ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-22T22:41:23.000
Status
Closed
Created Date
2014-05-02T22:41:23.000
Update Date
2014-09-30T14:25:55.000
Closed Date
2014-09-30T14:25:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2506846.0480332300
Y Coordinate
6964421.0750759600
Lat Long Location
4608 BRADSHAW ST, DALLAS, TX
Unique Key
1120515941
14-00102586
Service Request Number: 14-00102586 • Address: 3513 BRYN MAWR DR, DALLAS, TX • Department: Department of Sanitation Services
Service Request Number
14-00102586
Address
3513 BRYN MAWR DR, DALLAS, TX
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-09T16:43:59.000
Status
Closed
Created Date
2014-03-31T16:43:59.000
Update Date
2014-04-04T16:19:20.000
Closed Date
2014-04-04T16:19:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
3513 BRYN MAWR DR, DALLAS, TX
Unique Key
1117314957
13-00533363
Service Request Number: 13-00533363 • Address: S DENLEY DR & LYNN HAVEN AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
13-00533363
Address
S DENLEY DR & LYNN HAVEN AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-18T16:53:37.000
Status
Closed
Created Date
2013-10-17T16:53:37.000
Update Date
2013-10-18T15:15:11.000
Closed Date
2013-10-18T15:15:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2489531.3129344800
Y Coordinate
6953381.2548309800
Unique Key
1105257367
14-00092606
Service Request Number: 14-00092606 • Address: 6342 MILITARY PKWY, DALLAS, TX • City Council District: 5
Service Request Number
14-00092606
Address
6342 MILITARY PKWY, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-05-27T08:49:52.000
Status
Closed
Created Date
2014-03-24T08:49:52.000
Update Date
2014-03-28T12:27:58.000
Closed Date
2014-03-28T12:27:57.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2519048.7317043400
Y Coordinate
6969267.6426489400
Lat Long Location
6342 MILITARY PKWY, DALLAS, TX
Unique Key
1116681633
14-00118306
Service Request Number: 14-00118306 • Address: 3500 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 2
Service Request Number
14-00118306
Address
3500 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
2
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-05-22T11:19:38.000
Status
Closed
Created Date
2014-04-10T11:19:38.000
Update Date
2014-04-16T10:21:38.000
Closed Date
2014-04-16T10:21:38.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2471568.6109616500
Y Coordinate
6999065.0958779300
Lat Long Location
3500 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1118278413
14-00155483
Service Request Number: 14-00155483 • Address: 2441 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00155483
Address
2441 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-13T20:29:08.000
Status
Closed
Created Date
2014-05-02T20:29:08.000
Update Date
2014-05-08T13:45:07.000
Closed Date
2014-05-08T13:45:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2494305.3718680400
Y Coordinate
6945084.3395092300
Lat Long Location
2441 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1120512808
14-00155543
Service Request Number: 14-00155543 • Address: 2839 BURGER AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00155543
Address
2839 BURGER AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-22T23:03:56.000
Status
Closed
Created Date
2014-05-02T23:03:56.000
Update Date
2014-07-09T13:48:20.000
Closed Date
2014-07-09T13:48:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2502354.1720102900
Y Coordinate
6965827.0237893600
Lat Long Location
2839 BURGER AVE, DALLAS, TX
Unique Key
1120516617
14-00155507
Service Request Number: 14-00155507 • Address: 1923 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00155507
Address
1923 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-16T21:14:29.000
Status
Duplicate (closed)
Created Date
2014-05-02T21:14:29.000
Update Date
2014-06-17T17:33:34.000
Closed Date
2014-06-17T17:33:34.000
Priority
Standard
Method Received Description
Web
X Coordinate
2491945.3920743200
Y Coordinate
6943787.7136724200
Lat Long Location
1923 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1120514315
14-00142325
Service Request Number: 14-00142325 • Address: 3421 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 2
Service Request Number
14-00142325
Address
3421 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-02T10:51:12.000
Status
Closed
Created Date
2014-04-25T10:51:12.000
Update Date
2014-04-25T11:00:05.000
Closed Date
2014-04-25T11:00:05.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2471351.7846699300
Y Coordinate
6998973.5828314600
Lat Long Location
3421 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1119726021
13-00515503
Service Request Number: 13-00515503 • Address: LAKE JUNE RD & S BUCKNER BLVD, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
13-00515503
Address
LAKE JUNE RD & S BUCKNER BLVD, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-05T00:38:07.000
Status
Closed
Created Date
2013-10-04T00:38:07.000
Update Date
2013-10-04T07:43:10.000
Closed Date
2013-10-04T07:43:09.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2527182.3050565700
Y Coordinate
6954877.1316191700
Unique Key
1104038766
14-00155472
Service Request Number: 14-00155472 • Address: 227 W SUFFOLK AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00155472
Address
227 W SUFFOLK AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-09T20:14:41.000
Status
Closed
Created Date
2014-05-02T20:14:41.000
Update Date
2014-05-02T20:18:07.000
Closed Date
2014-05-02T20:18:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483463.8921145300
Y Coordinate
6954905.9222734300
Lat Long Location
227 W SUFFOLK AVE, DALLAS, TX, 75208
Unique Key
1120512164
14-00092600
Service Request Number: 14-00092600 • Address: 2107 W DAVIS ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00092600
Address
2107 W DAVIS ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-05T08:47:19.000
Status
Closed
Created Date
2014-03-24T08:47:19.000
Update Date
2014-04-14T18:09:43.000
Closed Date
2014-04-14T18:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2474924.0452562300
Y Coordinate
6959654.0790665900
Lat Long Location
2107 W DAVIS ST, DALLAS, TX, 75208
Unique Key
1116681274
14-00140261
Service Request Number: 14-00140261 • Address: 3331 S VERNON AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00140261
Address
3331 S VERNON AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-25T10:32:38.000
Status
Closed
Created Date
2014-04-24T10:32:38.000
Update Date
2014-04-24T11:43:36.000
Closed Date
2014-04-24T11:43:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2480323.2212324300
Y Coordinate
6942888.7519207900
Lat Long Location
3331 S VERNON AVE, DALLAS, TX, 75224
Unique Key
1119598172
14-00155547
Service Request Number: 14-00155547 • Address: 2624 EUGENE ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00155547
Address
2624 EUGENE ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-22T23:13:10.000
Status
Duplicate (closed)
Created Date
2014-05-02T23:13:10.000
Update Date
2014-12-05T12:42:39.000
Closed Date
2014-12-05T12:42:39.000
Priority
Standard
Method Received Description
Web
X Coordinate
2503430.8950626700
Y Coordinate
6963549.3373710400
Lat Long Location
2624 EUGENE ST, DALLAS, TX
Unique Key
1120516872
14-00146444
Service Request Number: 14-00146444 • Address: 6970 SOUTH RIDGE DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00146444
Address
6970 SOUTH RIDGE DR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-07T16:12:53.000
Status
Closed
Created Date
2014-04-28T16:12:53.000
Update Date
2014-05-01T16:11:22.000
Closed Date
2014-05-01T16:11:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2509096.8677763900
Y Coordinate
6989522.7940149200
Lat Long Location
6970 SOUTH RIDGE DR, DALLAS, TX, 75214
Unique Key
1119981204
14-00129607
Service Request Number: 14-00129607 • Address: 502 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00129607
Address
502 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-20T13:28:45.000
Status
Closed
Created Date
2014-04-17T13:28:45.000
Update Date
2014-04-17T16:28:44.000
Closed Date
2014-04-17T16:28:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502981.8509275000
Y Coordinate
6975701.8732160700
Lat Long Location
502 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1118956239
14-00155552
Service Request Number: 14-00155552 • Address: 3521 PENELOPE ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00155552
Address
3521 PENELOPE ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-22T23:24:01.000
Status
Closed
Created Date
2014-05-02T23:24:01.000
Update Date
2014-05-12T15:06:49.000
Closed Date
2014-05-12T15:06:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2505012.7405152100
Y Coordinate
6967497.4964643300
Lat Long Location
3521 PENELOPE ST, DALLAS, TX
Unique Key
1120517175
14-00155554
Service Request Number: 14-00155554 • Address: 3919 PENELOPE ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00155554
Address
3919 PENELOPE ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-22T23:32:42.000
Status
Closed
Created Date
2014-05-02T23:32:42.000
Update Date
2014-07-09T13:58:02.000
Closed Date
2014-07-09T13:58:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2506026.6020273300
Y Coordinate
6968554.6427014500
Lat Long Location
3919 PENELOPE ST, DALLAS, TX
Unique Key
1120517312
14-00149797
Service Request Number: 14-00149797 • Address: 2839 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00149797
Address
2839 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-03T10:41:13.000
Status
Closed
Created Date
2014-04-30T10:41:13.000
Update Date
2014-05-12T13:43:53.000
Closed Date
2014-05-12T13:43:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2499641.3260392500
Y Coordinate
6939809.8309330300
Lat Long Location
2839 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1120184290
13-00519875
Service Request Number: 13-00519875 • Address: MILL STREAM DR & MIRAGE VALLEY DR, DALLAS, 75232, DALLAS, TX 75232 • City Council District: 8
Service Request Number
13-00519875
Address
MILL STREAM DR & MIRAGE VALLEY DR, DALLAS, 75232, DALLAS, TX 75232
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-17T09:19:33.000
Status
Closed
Created Date
2013-10-08T09:19:33.000
Update Date
2013-10-18T08:47:32.000
Closed Date
2013-10-18T08:47:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2479161.8518272600
Y Coordinate
6923833.3062338600
Unique Key
1104342948
13-00519881
Service Request Number: 13-00519881 • Address: CORRIGAN AVE & E LEDBETTER DR, DALLAS, 75216, DALLAS, TX • City Council District: 8
Service Request Number
13-00519881
Address
CORRIGAN AVE & E LEDBETTER DR, DALLAS, 75216, DALLAS, TX
City Council District
8
Department
Trinity Watershed Management
Service Request Type
Creek/Culvert Maintenance -TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-01-06T09:21:46.000
Status
Closed
Created Date
2013-10-08T09:21:46.000
Update Date
2013-10-22T07:01:19.000
Closed Date
2013-10-22T07:01:19.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2498565.1799490900
Y Coordinate
6939084.1283099000
Unique Key
1104343451
14-00080409
Service Request Number: 14-00080409 • Address: 4107 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00080409
Address
4107 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-16T13:35:06.000
Status
Closed
Created Date
2014-03-13T13:35:06.000
Update Date
2014-03-13T18:25:30.000
Closed Date
2014-03-13T18:25:29.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2492174.4938984400
Y Coordinate
6941306.5123923100
Lat Long Location
4107 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1115918162
14-00102612
Service Request Number: 14-00102612 • Address: 1516 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00102612
Address
1516 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-14T16:53:36.000
Status
Closed
Created Date
2014-03-31T16:53:36.000
Update Date
2014-04-01T12:13:29.000
Closed Date
2014-04-01T12:13:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486850.2078472100
Y Coordinate
6952451.4177823500
Lat Long Location
1516 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1117316381
14-00155530
Service Request Number: 14-00155530 • Address: 4518 BRADSHAW ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00155530
Address
4518 BRADSHAW ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-22T22:36:39.000
Status
Closed
Created Date
2014-05-02T22:36:39.000
Update Date
2014-09-30T13:33:58.000
Closed Date
2014-09-30T13:33:57.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2506646.9728627200
Y Coordinate
6964617.7679284100
Lat Long Location
4518 BRADSHAW ST, DALLAS, TX
Unique Key
1120515840
14-00155524
Service Request Number: 14-00155524 • Address: 3602 HAVANA ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00155524
Address
3602 HAVANA ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-22T22:25:35.000
Status
Closed
Created Date
2014-05-02T22:25:35.000
Update Date
2014-06-19T11:57:37.000
Closed Date
2014-06-19T11:57:36.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2502821.7541683200
Y Coordinate
6966215.4906463600
Lat Long Location
3602 HAVANA ST, DALLAS, TX
Unique Key
1120515452
14-00084598
Service Request Number: 14-00084598 • Address: 913 N LANCASTER AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00084598
Address
913 N LANCASTER AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-07T14:44:40.000
Status
Closed
Created Date
2014-03-17T14:44:40.000
Update Date
2014-03-27T14:14:38.000
Closed Date
2014-03-27T14:14:38.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486677.4976332700
Y Coordinate
6963223.5049049200
Lat Long Location
913 N LANCASTER AVE, DALLAS, TX, 75203
Unique Key
1116184559
14-00102628
Service Request Number: 14-00102628 • Address: 1738 S LAMAR ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
14-00102628
Address
1738 S LAMAR ST, DALLAS, TX 75215
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-14T17:01:46.000
Status
Closed
Created Date
2014-03-31T17:01:46.000
Update Date
2014-04-01T12:02:03.000
Closed Date
2014-04-01T12:02:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2493180.9118202100
Y Coordinate
6965851.9512997500
Lat Long Location
1738 S LAMAR ST, DALLAS, TX, 75215
Unique Key
1117317269
14-00118487
Service Request Number: 14-00118487 • Address: 4200 W RED BIRD LN, DALLAS, TX 75237 • City Council District: 3
Service Request Number
14-00118487
Address
4200 W RED BIRD LN, DALLAS, TX 75237
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-11T12:26:04.000
Status
Closed
Created Date
2014-04-10T12:26:04.000
Update Date
2014-04-10T14:08:55.000
Closed Date
2014-04-10T13:56:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2464364.8345470000
Y Coordinate
6932845.9987671000
Lat Long Location
4200 W RED BIRD LN, DALLAS, TX, 75237
Unique Key
1118288418
14-00153160
Service Request Number: 14-00153160 • Address: 2628 SAN MEDINA AVE, DALLAS, TX • City Council District: 9
Service Request Number
14-00153160
Address
2628 SAN MEDINA AVE, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-21T16:22:23.000
Status
Closed
Created Date
2014-05-01T16:22:23.000
Update Date
2014-09-02T15:44:52.000
Closed Date
2014-09-02T15:44:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2530511.1786210900
Y Coordinate
6990842.5888659900
Lat Long Location
2628 SAN MEDINA AVE, DALLAS, TX
Unique Key
1120375253
14-00155400
Service Request Number: 14-00155400 • Address: 6116 E UNIVERSITY BLVD, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00155400
Address
6116 E UNIVERSITY BLVD, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-16T18:36:13.000
Status
Closed
Created Date
2014-05-02T18:36:13.000
Update Date
2014-05-13T08:08:54.000
Closed Date
2014-05-13T08:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2502760.6456397500
Y Coordinate
6995324.1452537500
Lat Long Location
6116 E UNIVERSITY BLVD, DALLAS, TX, 75214
Unique Key
1120504777
14-00102640
Service Request Number: 14-00102640 • Address: 4700 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00102640
Address
4700 N JIM MILLER RD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-07T17:06:56.000
Status
Closed
Created Date
2014-03-31T17:06:56.000
Update Date
2014-03-31T17:10:49.000
Closed Date
2014-03-28T17:10:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521695.2065095600
Y Coordinate
6970764.0825763100
Lat Long Location
4700 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1117317875
14-00155553
Service Request Number: 14-00155553 • Address: 3516 PENELOPE ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00155553
Address
3516 PENELOPE ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-22T23:30:47.000
Status
Closed
Created Date
2014-05-02T23:30:47.000
Update Date
2014-05-12T15:02:35.000
Closed Date
2014-05-12T15:02:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2505028.1508367300
Y Coordinate
6967456.4527734200
Lat Long Location
3516 PENELOPE ST, DALLAS, TX
Unique Key
1120517247
14-00102608
Service Request Number: 14-00102608 • Address: 5000 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00102608
Address
5000 N JIM MILLER RD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-07T16:51:53.000
Status
Closed
Created Date
2014-03-31T16:51:53.000
Update Date
2014-03-31T17:05:42.000
Closed Date
2014-03-28T17:05:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521634.8089098500
Y Coordinate
6972812.6442407800
Lat Long Location
5000 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1117316146
14-00048938
Service Request Number: 14-00048938 • Address: 2539 E PENTAGON PKWY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00048938
Address
2539 E PENTAGON PKWY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-04-18T13:27:42.000
Status
Closed
Created Date
2014-02-13T13:27:42.000
Update Date
2014-03-13T08:33:15.000
Closed Date
2014-03-13T08:33:15.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498837.1832657900
Y Coordinate
6936312.2848927200
Lat Long Location
2539 E PENTAGON PKWY, DALLAS, TX, 75241
Unique Key
1113901645