311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00080325
Service Request Number: 14-00080325 • Address: 1500 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00080325
Address
1500 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-04-17T12:30:33.000
Status
Closed
Created Date
2014-03-13T12:30:33.000
Update Date
2014-03-15T08:36:54.000
Closed Date
2014-03-15T08:36:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490821.6203487400
Y Coordinate
6944930.9306577900
Lat Long Location
1500 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1115912688
13-00515289
Service Request Number: 13-00515289 • Address: S AKARD ST & GRIFFIN ST W, DALLAS, 75215, DALLAS, TX • City Council District: 2
Service Request Number
13-00515289
Address
S AKARD ST & GRIFFIN ST W, DALLAS, 75215, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-13T16:53:44.000
Status
Closed
Created Date
2013-10-03T16:53:44.000
Update Date
2013-10-07T06:52:11.000
Closed Date
2013-10-07T06:52:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492584.7354323100
Y Coordinate
6968232.3022975200
Unique Key
1104021704
14-00149753
Service Request Number: 14-00149753 • Address: 2906 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00149753
Address
2906 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-07T10:33:57.000
Status
Closed
Created Date
2014-04-30T10:33:57.000
Update Date
2014-05-02T10:47:27.000
Closed Date
2014-05-02T10:47:26.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2470334.7257910900
Y Coordinate
6957843.5799500600
Lat Long Location
2906 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1120182136
14-00155514
Service Request Number: 14-00155514 • Address: 2918 SOUTH BLVD, DALLAS, TX • City Council District: 7
Service Request Number
14-00155514
Address
2918 SOUTH BLVD, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-22T21:57:58.000
Status
Closed
Created Date
2014-05-02T21:57:58.000
Update Date
2014-05-15T14:26:38.000
Closed Date
2014-05-15T14:26:38.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2500954.5109272700
Y Coordinate
6968021.7965878000
Lat Long Location
2918 SOUTH BLVD, DALLAS, TX
Unique Key
1120514822
14-00129479
Service Request Number: 14-00129479 • Address: 500 W COLORADO BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00129479
Address
500 W COLORADO BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-18T12:42:12.000
Status
Closed
Created Date
2014-04-17T12:42:12.000
Update Date
2014-04-17T12:42:12.000
Closed Date
2014-04-17T12:42:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Mass Entry
X Coordinate
2481978.9969420600
Y Coordinate
6963260.2939465200
Lat Long Location
500 W COLORADO BLVD, DALLAS, TX, 75208
Unique Key
1118949692
14-00151085
Service Request Number: 14-00151085 • Address: 1703 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00151085
Address
1703 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Dumpster Violation - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-25T16:28:49.000
Status
Closed
Created Date
2014-04-30T16:28:49.000
Update Date
2014-05-19T11:53:42.000
Closed Date
2014-05-19T11:53:42.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476261.6174004400
Y Coordinate
6954350.0889749000
Lat Long Location
1703 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1120252608
14-00129484
Service Request Number: 14-00129484 • Address: 1910 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00129484
Address
1910 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-20T12:44:32.000
Status
Closed
Created Date
2014-04-17T12:44:32.000
Update Date
2014-04-19T13:05:17.000
Closed Date
2014-04-19T13:05:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2475640.2275542400
Y Coordinate
6958007.9493002200
Lat Long Location
1910 W 10TH ST, DALLAS, TX, 75208
Unique Key
1118950018
14-00142250
Service Request Number: 14-00142250 • Address: 3515 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 2
Service Request Number
14-00142250
Address
3515 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-02T10:29:04.000
Status
Closed
Created Date
2014-04-25T10:29:04.000
Update Date
2014-04-25T10:36:01.000
Closed Date
2014-04-25T10:35:59.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2471597.9885710300
Y Coordinate
6999218.5189363700
Lat Long Location
3515 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1119721543
14-00039794
Service Request Number: 14-00039794 • Address: 633 W DAVIS ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00039794
Address
633 W DAVIS ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-03-13T09:11:56.000
Status
Closed
Created Date
2014-02-05T09:11:56.000
Update Date
2014-02-05T09:13:38.000
Closed Date
2014-02-05T09:13:37.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2481156.1254204800
Y Coordinate
6959692.1288298700
Lat Long Location
633 W DAVIS ST, DALLAS, TX, 75208
Unique Key
1113320025
14-00084515
Service Request Number: 14-00084515 • Address: 2116 N GARRETT AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
14-00084515
Address
2116 N GARRETT AVE, DALLAS, TX 75206
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-20T14:03:38.000
Status
Closed
Created Date
2014-03-17T14:03:38.000
Update Date
2014-03-18T09:03:14.000
Closed Date
2014-03-18T09:03:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2497476.9123799200
Y Coordinate
6982437.8015727500
Lat Long Location
2116 N GARRETT AVE, DALLAS, TX, 75206
Unique Key
1116178973
14-00084554
Service Request Number: 14-00084554 • Address: 4700 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00084554
Address
4700 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
No House Number - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-05-16T14:23:07.000
Status
Closed
Created Date
2014-03-17T14:23:07.000
Update Date
2014-04-15T08:53:20.000
Closed Date
2014-04-15T08:53:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2527025.3062588900
Y Coordinate
6970864.8790172600
Lat Long Location
4700 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1116181685
14-00140200
Service Request Number: 14-00140200 • Address: 430 E 8TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00140200
Address
430 E 8TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-06T10:22:15.000
Status
Closed
Created Date
2014-04-24T10:22:15.000
Update Date
2014-05-27T10:23:02.000
Closed Date
2014-05-27T10:23:01.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485635.7092399800
Y Coordinate
6960139.8910586300
Lat Long Location
430 E 8TH ST, DALLAS, TX, 75203
Unique Key
1119594496
14-00144581
Service Request Number: 14-00144581 • Address: 4400 W RED BIRD LN, DALLAS, TX 75236 • City Council District: 3
Service Request Number
14-00144581
Address
4400 W RED BIRD LN, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-05T22:18:29.000
Status
Closed
Created Date
2014-04-27T22:18:29.000
Update Date
2014-04-27T23:23:59.000
Closed Date
2014-04-25T23:23:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463382.1261391800
Y Coordinate
6932822.8891667300
Lat Long Location
4400 W RED BIRD LN, DALLAS, TX, 75236
Unique Key
1119866455
14-00144634
Service Request Number: 14-00144634 • Address: 107 S GAIL ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00144634
Address
107 S GAIL ST, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Prohibited Rooster - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T03:30:00.000
Status
Closed
Created Date
2014-04-28T03:30:00.000
Update Date
2014-04-28T10:02:16.000
Closed Date
2014-04-28T10:02:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2458457.4892015400
Y Coordinate
6957869.8932349300
Lat Long Location
107 S GAIL ST, DALLAS, TX, 75211
Unique Key
1119870159
13-00515461
Service Request Number: 13-00515461 • Address: N BECKLEY AVE & SINGLETON BLVD, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
13-00515461
Address
N BECKLEY AVE & SINGLETON BLVD, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Trinity Watershed Management
Service Request Type
Trinity River Corridor Project Inquiry - TWM
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-10-13T21:28:42.000
Status
Closed
Created Date
2013-10-03T21:28:42.000
Update Date
2013-10-07T08:03:42.000
Closed Date
2013-10-07T08:03:41.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2483009.4675158500
Y Coordinate
6970378.9530292600
Unique Key
1104035449
14-00131553
Service Request Number: 14-00131553 • Address: 3645 PINE ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00131553
Address
3645 PINE ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-23T14:43:30.000
Status
Closed
Created Date
2014-04-18T14:43:30.000
Update Date
2014-04-25T10:54:24.000
Closed Date
2014-04-25T10:54:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2506720.9317550900
Y Coordinate
6966739.0962899600
Lat Long Location
3645 PINE ST, DALLAS, TX
Unique Key
1119075879
13-00515467
Service Request Number: 13-00515467 • Address: CEDAR HILL AVE & EVERGREEN HILL RD, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
13-00515467
Address
CEDAR HILL AVE & EVERGREEN HILL RD, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2013-12-02T21:45:40.000
Status
Closed
Created Date
2013-10-03T21:45:40.000
Update Date
2013-10-08T09:21:27.000
Closed Date
2013-10-08T09:21:26.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2481367.2744425600
Y Coordinate
6964995.2711010100
Unique Key
1104035883
14-00139401
Service Request Number: 14-00139401 • Address: 1019 W DAVIS ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00139401
Address
1019 W DAVIS ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-19T17:24:56.000
Status
Closed
Created Date
2014-04-23T17:24:56.000
Update Date
2014-06-12T09:11:09.000
Closed Date
2014-06-12T09:11:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478944.0840302900
Y Coordinate
6959659.2255573100
Lat Long Location
1019 W DAVIS ST, DALLAS, TX, 75208
Unique Key
1119540582
13-00515476
Service Request Number: 13-00515476 • Address: YOUNG ST & S PEARL EXPY, DALLAS, 75201, DALLAS, TX • City Council District: 2
Service Request Number
13-00515476
Address
YOUNG ST & S PEARL EXPY, DALLAS, 75201, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-13T22:07:17.000
Status
Closed
Created Date
2013-10-03T22:07:17.000
Update Date
2013-10-04T09:01:04.000
Closed Date
2013-10-04T09:01:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493628.0518008600
Y Coordinate
6970898.3833353900
Unique Key
1104036482
14-00149767
Service Request Number: 14-00149767 • Address: 4243 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00149767
Address
4243 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-14T10:36:31.000
Status
Closed
Created Date
2014-04-30T10:36:31.000
Update Date
2014-05-13T15:28:13.000
Closed Date
2014-05-13T15:28:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2479033.0166026200
Y Coordinate
6938888.9351762800
Lat Long Location
4243 S POLK ST, DALLAS, TX, 75224
Unique Key
1120182828
14-00129361
Service Request Number: 14-00129361 • Address: 702 N RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00129361
Address
702 N RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-01T11:38:33.000
Status
Closed
Created Date
2014-04-17T11:38:33.000
Update Date
2014-04-17T16:21:43.000
Closed Date
2014-04-17T16:19:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469580.9725030800
Y Coordinate
6959889.6656473300
Lat Long Location
702 N RAVINIA DR, DALLAS, TX, 75211
Unique Key
1118943050
14-00122400
Service Request Number: 14-00122400 • Address: 125 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00122400
Address
125 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-17T16:14:28.000
Status
Closed
Created Date
2014-04-13T16:14:28.000
Update Date
2014-09-11T09:37:42.000
Closed Date
2014-09-11T09:37:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2535270.6412335300
Y Coordinate
6946871.0897784500
Lat Long Location
125 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1118527250
14-00151113
Service Request Number: 14-00151113 • Address: 1400 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00151113
Address
1400 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-07T16:38:18.000
Status
Closed
Created Date
2014-04-30T16:38:18.000
Update Date
2014-04-30T16:52:46.000
Closed Date
2014-04-30T16:52:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468434.7313128300
Y Coordinate
6952443.4316068400
Lat Long Location
1400 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1120254167
14-00140109
Service Request Number: 14-00140109 • Address: 320 E 8TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00140109
Address
320 E 8TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-06T10:04:00.000
Status
Closed
Created Date
2014-04-24T10:04:00.000
Update Date
2014-05-27T10:19:35.000
Closed Date
2014-05-27T10:19:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484995.3780745100
Y Coordinate
6959740.6523594400
Lat Long Location
320 E 8TH ST, DALLAS, TX, 75203
Unique Key
1119589551
14-00129482
Service Request Number: 14-00129482 • Address: 5223 PERSHING ST, DALLAS, TX • City Council District: 14
Service Request Number
14-00129482
Address
5223 PERSHING ST, DALLAS, TX
City Council District
14
Department
Police Department
Service Request Type
Parking - General Request - DPD
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-01T12:43:17.000
Status
Closed
Created Date
2014-04-17T12:43:17.000
Update Date
2014-04-17T13:06:25.000
Closed Date
2014-04-17T13:06:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2495230.2911570200
Y Coordinate
6985555.8578352100
Lat Long Location
5223 PERSHING ST, DALLAS, TX
Unique Key
1118949859
14-00039787
Service Request Number: 14-00039787 • Address: 639 W DAVIS ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00039787
Address
639 W DAVIS ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-03-13T09:09:40.000
Status
Closed
Created Date
2014-02-05T09:09:40.000
Update Date
2014-02-05T09:11:08.000
Closed Date
2014-02-05T09:11:07.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2481115.1601165200
Y Coordinate
6959691.4602694800
Lat Long Location
639 W DAVIS ST, DALLAS, TX, 75208
Unique Key
1113319527
14-00115183
Service Request Number: 14-00115183 • Address: 2419 W AMHERST AVE, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00115183
Address
2419 W AMHERST AVE, DALLAS, TX 75235
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-17T16:55:50.000
Status
Closed
Created Date
2014-04-08T16:55:50.000
Update Date
2014-04-11T12:13:48.000
Closed Date
2014-04-11T12:13:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2472208.7681599900
Y Coordinate
6992172.9118183100
Lat Long Location
2419 W AMHERST AVE, DALLAS, TX, 75235
Unique Key
1118090226
14-00129476
Service Request Number: 14-00129476 • Address: 1818 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00129476
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-01T12:40:13.000
Status
Closed
Created Date
2014-04-17T12:40:13.000
Update Date
2014-05-08T08:33:02.000
Closed Date
2014-05-08T08:33:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2468344.7299494800
Y Coordinate
6966447.9506423000
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX, 75212
Unique Key
1118949503
14-00144662
Service Request Number: 14-00144662 • Address: 400 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00144662
Address
400 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-29T07:06:54.000
Status
Closed
Created Date
2014-04-28T07:06:54.000
Update Date
2014-04-28T09:19:46.000
Closed Date
2014-04-28T08:46:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2527325.1393438400
Y Coordinate
6948973.0448905700
Lat Long Location
400 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1119872343
13-00515250
Service Request Number: 13-00515250 • Address: 773 S AUSTIN ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
13-00515250
Address
773 S AUSTIN ST, DALLAS, TX 75202
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-01T16:32:58.000
Status
Closed
Created Date
2013-10-03T16:32:58.000
Update Date
2013-10-08T05:33:04.000
Closed Date
2013-10-08T05:33:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2489526.9393052700
Y Coordinate
6969935.3854465800
Lat Long Location
773 S AUSTIN ST, DALLAS, TX, 75202
Unique Key
1104019233
14-00137204
Service Request Number: 14-00137204 • Address: 121 NORTH SHORE DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00137204
Address
121 NORTH SHORE DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-25T19:49:57.000
Status
Closed
Created Date
2014-04-22T19:49:57.000
Update Date
2014-05-06T11:41:48.000
Closed Date
2014-05-06T11:41:45.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2484345.3384637300
Y Coordinate
6953507.3291319200
Lat Long Location
121 NORTH SHORE DR, DALLAS, TX, 75216
Unique Key
1119412752
14-00129588
Service Request Number: 14-00129588 • Address: 1630 DUET DR, DALLAS, TX • City Council District: 8
Service Request Number
14-00129588
Address
1630 DUET DR, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-30T13:21:22.000
Status
Closed
Created Date
2014-04-17T13:21:22.000
Update Date
2014-05-21T09:01:14.000
Closed Date
2014-05-21T09:01:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2493173.5549792100
Y Coordinate
6930079.8694990500
Lat Long Location
1630 DUET DR, DALLAS, TX
Unique Key
1118955155
14-00146417
Service Request Number: 14-00146417 • Address: 1511 E OHIO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00146417
Address
1511 E OHIO AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-07T16:03:25.000
Status
Closed
Created Date
2014-04-28T16:03:25.000
Update Date
2014-05-01T10:31:05.000
Closed Date
2014-05-01T10:31:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490427.3394811800
Y Coordinate
6948758.1601682900
Lat Long Location
1511 E OHIO AVE, DALLAS, TX, 75216
Unique Key
1119979458
14-00084539
Service Request Number: 14-00084539 • Address: 1014 S BISHOP AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00084539
Address
1014 S BISHOP AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-20T14:17:34.000
Status
Closed
Created Date
2014-03-17T14:17:34.000
Update Date
2014-03-17T21:30:24.000
Closed Date
2014-03-17T21:30:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2482273.6509389000
Y Coordinate
6954798.2629697700
Lat Long Location
1014 S BISHOP AVE, DALLAS, TX, 75208
Unique Key
1116180685
13-00515397
Service Request Number: 13-00515397 • Address: N HAMPTON RD & SINGLETON BLVD, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
13-00515397
Address
N HAMPTON RD & SINGLETON BLVD, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-13T19:42:58.000
Status
Closed
Created Date
2013-10-03T19:42:58.000
Update Date
2013-10-07T06:53:35.000
Closed Date
2013-10-07T06:53:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473591.6935038100
Y Coordinate
6970187.8683156800
Unique Key
1104031047
14-00151826
Service Request Number: 14-00151826 • Address: 1415 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00151826
Address
1415 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-13T09:40:49.000
Status
Closed
Created Date
2014-05-01T09:40:49.000
Update Date
2014-05-13T08:39:25.000
Closed Date
2014-05-12T08:39:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498768.8943926700
Y Coordinate
6979850.5697492300
Lat Long Location
1415 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1120301754
13-00515465
Service Request Number: 13-00515465 • Address: CHURCHILL WAY & BRECKENRIDGE DR, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
13-00515465
Address
CHURCHILL WAY & BRECKENRIDGE DR, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-11-02T21:40:41.000
Status
Closed
Created Date
2013-10-03T21:40:41.000
Update Date
2013-11-15T15:08:55.000
Closed Date
2013-11-15T15:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495627.7893049300
Y Coordinate
7020539.4159165500
Unique Key
1104035748
14-00142244
Service Request Number: 14-00142244 • Address: 3110 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00142244
Address
3110 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-28T10:28:11.000
Status
Closed
Created Date
2014-04-25T10:28:11.000
Update Date
2014-04-25T11:10:55.000
Closed Date
2014-04-25T11:10:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2501441.7885501800
Y Coordinate
6940812.5762432600
Lat Long Location
3110 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1119721200
14-00142225
Service Request Number: 14-00142225 • Address: 400 S LLEWELLYN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00142225
Address
400 S LLEWELLYN AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-26T10:22:26.000
Status
Closed
Created Date
2014-04-25T10:22:26.000
Update Date
2014-04-25T11:57:36.000
Closed Date
2014-04-25T11:33:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2481296.6108459400
Y Coordinate
6957055.6590980500
Lat Long Location
400 S LLEWELLYN AVE, DALLAS, TX, 75208
Unique Key
1119720020
14-00084500
Service Request Number: 14-00084500 • Address: 3508 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
14-00084500
Address
3508 S HARWOOD ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-28T13:56:52.000
Status
Closed
Created Date
2014-03-17T13:56:52.000
Update Date
2014-03-26T16:10:16.000
Closed Date
2014-03-26T16:10:16.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499991.7993132000
Y Coordinate
6963772.7183728200
Lat Long Location
3508 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1116178166
14-00139557
Service Request Number: 14-00139557 • Address: 2420 W BROOKLYN AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00139557
Address
2420 W BROOKLYN AVE, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-02T22:38:08.000
Status
Closed
Created Date
2014-04-23T22:38:08.000
Update Date
2014-04-28T09:10:16.000
Closed Date
2014-04-28T09:10:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2473485.5896361700
Y Coordinate
6955793.2989514500
Lat Long Location
2420 W BROOKLYN AVE, DALLAS, TX, 75211
Unique Key
1119553390
14-00039817
Service Request Number: 14-00039817 • Address: 2848 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00039817
Address
2848 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-02-08T09:21:29.000
Status
Closed
Created Date
2014-02-05T09:21:29.000
Update Date
2014-02-05T13:44:28.000
Closed Date
2014-02-05T13:44:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486892.8156675100
Y Coordinate
6946236.1143308000
Lat Long Location
2848 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1113321509
14-00149829
Service Request Number: 14-00149829 • Address: 1600 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00149829
Address
1600 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-01T10:47:56.000
Status
Closed
Created Date
2014-04-30T10:47:56.000
Update Date
2014-04-30T11:18:59.000
Closed Date
2014-04-30T11:16:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2491158.7985861600
Y Coordinate
6949078.3475005600
Lat Long Location
1600 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1120185713
14-00115205
Service Request Number: 14-00115205 • Address: 300 S FLEMING AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00115205
Address
300 S FLEMING AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-20T17:03:51.000
Status
Closed
Created Date
2014-04-08T17:03:51.000
Update Date
2014-04-08T17:03:52.000
Closed Date
2014-04-08T17:03:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2488148.0327650500
Y Coordinate
6958764.0390665300
Lat Long Location
300 S FLEMING AVE, DALLAS, TX, 75203
Unique Key
1118091476
14-00080502
Service Request Number: 14-00080502 • Address: 7451 W CAMP WISDOM RD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
14-00080502
Address
7451 W CAMP WISDOM RD, DALLAS, TX 75236
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-04-02T14:50:50.000
Status
Closed
Created Date
2014-03-13T14:50:50.000
Update Date
2014-03-25T14:14:10.000
Closed Date
2014-03-25T14:14:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2443544.9644418200
Y Coordinate
6928571.9295391600
Lat Long Location
7451 W CAMP WISDOM RD, DALLAS, TX, 75236
Unique Key
1115924249
13-00525576
Service Request Number: 13-00525576 • Address: 8381 ST FRANCIS, DALLAS, TX 75218 • Department: Code Compliance District Group
Service Request Number
13-00525576
Address
8381 ST FRANCIS, DALLAS, TX 75218
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-10-25T15:22:41.000
Status
Closed
Created Date
2013-10-11T15:22:41.000
Update Date
2013-10-23T12:13:31.000
Closed Date
2013-10-23T12:13:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
8381 ST, DALLAS, TX, 75218
Unique Key
1104722498
14-00118483
Service Request Number: 14-00118483 • Address: 3421 S RAVINIA DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00118483
Address
3421 S RAVINIA DR, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-24T12:25:13.000
Status
Closed
Created Date
2014-04-10T12:25:13.000
Update Date
2014-04-11T08:58:46.000
Closed Date
2014-04-11T08:58:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469783.1016486300
Y Coordinate
6942135.6601454000
Lat Long Location
3421 S RAVINIA DR, DALLAS, TX, 75233
Unique Key
1118288196
14-00149728
Service Request Number: 14-00149728 • Address: 2906 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00149728
Address
2906 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Fence - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-20T10:29:34.000
Status
Closed
Created Date
2014-04-30T10:29:34.000
Update Date
2014-05-15T21:15:33.000
Closed Date
2014-05-15T21:15:33.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2470334.7257910900
Y Coordinate
6957843.5799500600
Lat Long Location
2906 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1120180847
14-00110745
Service Request Number: 14-00110745 • Address: 235 E DAVIS ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00110745
Address
235 E DAVIS ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-14T14:44:26.000
Status
Closed
Created Date
2014-04-05T14:44:26.000
Update Date
2014-04-05T14:47:27.000
Closed Date
2014-04-05T14:47:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484580.4929357800
Y Coordinate
6959731.3573804900
Lat Long Location
235 E DAVIS ST, DALLAS, TX, 75203
Unique Key
1117826505
14-00084587
Service Request Number: 14-00084587 • Address: 820 N FITZHUGH AVE, DALLAS, TX 75246 • City Council District: 14
Service Request Number
14-00084587
Address
820 N FITZHUGH AVE, DALLAS, TX 75246
City Council District
14
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-01T14:40:40.000
Status
Closed
Created Date
2014-03-17T14:40:40.000
Update Date
2014-03-25T10:01:05.000
Closed Date
2014-03-25T09:58:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2500371.6428011600
Y Coordinate
6978308.0313095500
Lat Long Location
820 N FITZHUGH AVE, DALLAS, TX, 75246
Unique Key
1116183959