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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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13-00521341
Service Request Number: 13-00521341 • Address: S R L THORNTON FWY & W KIEST BLVD, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
13-00521341
Address
S R L THORNTON FWY & W KIEST BLVD, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-19T05:28:45.000
Status
Closed
Created Date
2013-10-09T05:28:45.000
Update Date
2013-10-09T10:51:08.000
Closed Date
2013-10-09T10:51:08.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482891.1568461100
Y Coordinate
6943757.3017961500
Unique Key
1104438608
13-00549605
Service Request Number: 13-00549605 • Address: ROYAL LN & DALLAS NORTH TOLLWAY, DALLAS, 75230, DALLAS, TX • City Council District: 13
Service Request Number
13-00549605
Address
ROYAL LN & DALLAS NORTH TOLLWAY, DALLAS, 75230, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-18T08:04:28.000
Status
Closed
Created Date
2013-10-30T08:04:28.000
Update Date
2013-12-04T09:38:18.000
Closed Date
2013-12-04T09:38:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487428.4611979200
Y Coordinate
7012643.3500815800
Unique Key
1106354791
14-00148007
Service Request Number: 14-00148007 • Address: 3534 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00148007
Address
3534 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-02T12:31:07.000
Status
Closed
Created Date
2014-04-29T12:31:07.000
Update Date
2014-04-30T08:17:05.000
Closed Date
2014-04-30T08:17:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2488072.6680223300
Y Coordinate
6942200.8620554600
Lat Long Location
3534 S EWING AVE, DALLAS, TX, 75216
Unique Key
1120078966
14-00115594
Service Request Number: 14-00115594 • Address: 1603 S VERNON AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00115594
Address
1603 S VERNON AVE, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-18T08:27:16.000
Status
Closed
Created Date
2014-04-09T08:27:16.000
Update Date
2014-04-11T07:09:21.000
Closed Date
2014-04-11T07:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479871.0851314200
Y Coordinate
6952507.5112444800
Lat Long Location
1603 S VERNON AVE, DALLAS, TX, 75224
Unique Key
1118118019
13-00521353
Service Request Number: 13-00521353 • Address: WALNUT HILL LN & WINEDALE DR, DALLAS, 75231, DALLAS, TX • City Council District: 10
Service Request Number
13-00521353
Address
WALNUT HILL LN & WINEDALE DR, DALLAS, 75231, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-18T06:50:42.000
Status
Closed
Created Date
2013-10-09T06:50:42.000
Update Date
2013-10-10T08:48:38.000
Closed Date
2013-10-10T08:48:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2509197.4487544400
Y Coordinate
7007611.1880969000
Unique Key
1104439593
14-00146563
Service Request Number: 14-00146563 • Address: 509 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00146563
Address
509 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-05T16:47:47.000
Status
Closed
Created Date
2014-04-28T16:47:47.000
Update Date
2014-04-28T16:49:47.000
Closed Date
2014-04-28T16:49:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474863.8744747400
Y Coordinate
6956558.2217004100
Lat Long Location
509 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1119988827
14-00141264
Service Request Number: 14-00141264 • Address: 1513 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00141264
Address
1513 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-01T16:00:28.000
Status
Closed
Created Date
2014-04-24T16:00:28.000
Update Date
2014-04-30T09:49:53.000
Closed Date
2014-04-30T09:49:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477308.7822986700
Y Coordinate
6949078.8174509000
Lat Long Location
1513 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1119655512
14-00148012
Service Request Number: 14-00148012 • Address: 6200 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00148012
Address
6200 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
FIRE - Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-13T12:31:57.000
Status
Closed
Created Date
2014-04-29T12:31:57.000
Update Date
2014-04-29T12:34:29.000
Closed Date
2014-04-29T12:34:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2508483.5650813200
Y Coordinate
6977723.9925310300
Lat Long Location
6200 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1120079183
14-00098148
Service Request Number: 14-00098148 • Address: 2199 N PEARL ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
14-00098148
Address
2199 N PEARL ST, DALLAS, TX 75201
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-04T13:35:42.000
Status
Duplicate (closed)
Created Date
2014-03-27T13:35:42.000
Update Date
2014-05-16T09:18:10.000
Closed Date
2014-05-16T09:18:10.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490381.3814244500
Y Coordinate
6975138.5709315800
Lat Long Location
2199 N PEARL ST, DALLAS, TX, 75201
Unique Key
1117030784
14-00144677
Service Request Number: 14-00144677 • Address: 2519 IDAHO AVE, DALLAS, TX • City Council District: 4
Service Request Number
14-00144677
Address
2519 IDAHO AVE, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T07:23:55.000
Status
Closed
Created Date
2014-04-28T07:23:55.000
Update Date
2014-05-08T12:47:31.000
Closed Date
2014-05-08T12:47:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2487556.9180669300
Y Coordinate
6948182.9324786700
Lat Long Location
2519 IDAHO AVE, DALLAS, TX
Unique Key
1119873357
14-00155636
Service Request Number: 14-00155636 • Address: 3662 W CAMP WISDOM RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
14-00155636
Address
3662 W CAMP WISDOM RD, DALLAS, TX 75237
City Council District
8
Department
FIRE - Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T08:47:36.000
Status
Closed
Created Date
2014-05-03T08:47:36.000
Update Date
2014-05-12T08:21:08.000
Closed Date
2014-05-12T08:21:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2467213.8461902100
Y Coordinate
6927613.5201758800
Lat Long Location
3662 W CAMP WISDOM RD, DALLAS, TX, 75237
Unique Key
1120523262
14-00040024
Service Request Number: 14-00040024 • Address: 580 N RIVERFRONT BLVD, DALLAS, TX 75207 • City Council District: 6
Service Request Number
14-00040024
Address
580 N RIVERFRONT BLVD, DALLAS, TX 75207
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Lighting - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-02-20T10:32:34.000
Status
Closed
Created Date
2014-02-05T10:32:34.000
Update Date
2014-02-05T13:54:52.000
Closed Date
2014-02-05T13:54:52.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2486534.6658852500
Y Coordinate
6971550.7480665000
Lat Long Location
580 N RIVERFRONT BLVD, DALLAS, TX, 75207
Unique Key
1113334643
14-00144796
Service Request Number: 14-00144796 • Address: 2804 S MONTREAL AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00144796
Address
2804 S MONTREAL AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-03T08:23:12.000
Status
Closed
Created Date
2014-04-28T08:23:12.000
Update Date
2014-04-29T09:14:03.000
Closed Date
2014-04-29T09:14:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2475269.1674843200
Y Coordinate
6947729.0721637300
Lat Long Location
2804 S MONTREAL AVE, DALLAS, TX, 75224
Unique Key
1119881279
14-00141216
Service Request Number: 14-00141216 • Address: 137 W CORNING AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00141216
Address
137 W CORNING AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-25T15:45:37.000
Status
Closed
Created Date
2014-04-24T15:45:37.000
Update Date
2014-04-25T11:23:28.000
Closed Date
2014-04-25T11:05:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2484429.8281482500
Y Coordinate
6944481.1145420700
Lat Long Location
137 W CORNING AVE, DALLAS, TX, 75224
Unique Key
1119652213
14-00147970
Service Request Number: 14-00147970 • Address: 210 S EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00147970
Address
210 S EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-13T12:19:46.000
Status
Closed
Created Date
2014-04-29T12:19:46.000
Update Date
2014-05-08T08:41:05.000
Closed Date
2014-05-08T08:41:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2477596.9307935600
Y Coordinate
6957646.9051258400
Lat Long Location
210 S EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1120077286
14-00146742
Service Request Number: 14-00146742 • Address: 2412 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00146742
Address
2412 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-01T19:13:47.000
Status
Closed
Created Date
2014-04-28T19:13:47.000
Update Date
2014-04-28T21:24:29.000
Closed Date
2014-04-28T21:24:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2489533.0383801400
Y Coordinate
6948674.2409297600
Lat Long Location
2412 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1120000143
14-00098092
Service Request Number: 14-00098092 • Address: 1600 S HASKELL AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00098092
Address
1600 S HASKELL AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-03T13:05:59.000
Status
Closed
Created Date
2014-03-27T13:05:59.000
Update Date
2014-03-27T13:08:50.000
Closed Date
2014-03-27T13:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505040.0995033700
Y Coordinate
6972533.8141186200
Lat Long Location
1600 S HASKELL AVE, DALLAS, TX, 75223
Unique Key
1117028113
14-00147804
Service Request Number: 14-00147804 • Address: 5519 W LOVERS LN, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00147804
Address
5519 W LOVERS LN, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-11T11:18:47.000
Status
Closed
Created Date
2014-04-29T11:18:47.000
Update Date
2014-06-02T22:48:16.000
Closed Date
2014-05-31T22:48:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2484814.5275624500
Y Coordinate
6996757.4057259700
Lat Long Location
5519 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1120068431
14-00135013
Service Request Number: 14-00135013 • Address: 813 W 7TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00135013
Address
813 W 7TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-01T05:46:05.000
Status
Closed
Created Date
2014-04-22T05:46:05.000
Update Date
2014-04-24T11:56:28.000
Closed Date
2014-04-24T11:56:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2480044.7193902500
Y Coordinate
6959494.0683379300
Lat Long Location
813 W 7TH ST, DALLAS, TX, 75208
Unique Key
1119284966
14-00155654
Service Request Number: 14-00155654 • Address: 3402 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00155654
Address
3402 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-06T09:11:40.000
Status
Closed
Created Date
2014-05-03T09:11:40.000
Update Date
2014-05-07T09:01:02.000
Closed Date
2014-05-03T22:07:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2527106.5251782600
Y Coordinate
6966556.1183685200
Lat Long Location
3402 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1120524477
14-00115471
Service Request Number: 14-00115471 • Address: 11576 E RICKS CIR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
14-00115471
Address
11576 E RICKS CIR, DALLAS, TX 75230
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-14T07:09:22.000
Status
Closed
Created Date
2014-04-09T07:09:22.000
Update Date
2014-04-09T16:05:53.000
Closed Date
2014-04-09T16:05:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2492523.7048282300
Y Coordinate
7016608.3483369700
Lat Long Location
11576 E RICKS CIR, DALLAS, TX, 75230
Unique Key
1118110030
14-00137466
Service Request Number: 14-00137466 • Address: 628 W SANER AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00137466
Address
628 W SANER AVE, DALLAS, TX 75224
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-29T08:26:45.000
Status
Closed
Created Date
2014-04-23T08:26:45.000
Update Date
2014-06-24T10:17:51.000
Closed Date
2014-05-05T10:12:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481060.8908766700
Y Coordinate
6946439.5927649700
Lat Long Location
628 W SANER AVE, DALLAS, TX, 75224
Unique Key
1119431190
14-00147796
Service Request Number: 14-00147796 • Address: 5501 W LOVERS LN, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00147796
Address
5501 W LOVERS LN, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-11T11:16:10.000
Status
Closed
Created Date
2014-04-29T11:16:10.000
Update Date
2014-06-02T22:40:41.000
Closed Date
2014-06-02T22:40:40.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2484657.8727143400
Y Coordinate
6996754.8594415900
Lat Long Location
5501 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1120067948
14-00141242
Service Request Number: 14-00141242 • Address: 1822 S TRUNK AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
14-00141242
Address
1822 S TRUNK AVE, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-06T15:53:11.000
Status
Closed
Created Date
2014-04-24T15:53:11.000
Update Date
2014-04-24T15:58:56.000
Closed Date
2014-04-24T15:58:56.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503087.1666492100
Y Coordinate
6967848.5535449300
Lat Long Location
1822 S TRUNK AVE, DALLAS, TX, 75210
Unique Key
1119654081
14-00102666
Service Request Number: 14-00102666 • Address: 1443 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00102666
Address
1443 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-09T17:21:38.000
Status
Closed
Created Date
2014-03-31T17:21:38.000
Update Date
2014-04-03T11:35:12.000
Closed Date
2014-04-03T11:35:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489521.3467127600
Y Coordinate
6952764.6127426600
Lat Long Location
1443 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1117319457
14-00077597
Service Request Number: 14-00077597 • Address: 609 N EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00077597
Address
609 N EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-22T14:13:16.000
Status
Closed
Created Date
2014-03-11T14:13:16.000
Update Date
2014-03-27T16:00:24.000
Closed Date
2014-03-27T16:00:23.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487155.1497659000
Y Coordinate
6961763.9967984500
Lat Long Location
609 N EWING AVE, DALLAS, TX, 75203
Unique Key
1115740728
13-00539899
Service Request Number: 13-00539899 • Address: N PRAIRIE CREEK RD & FORNEY RD, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
13-00539899
Address
N PRAIRIE CREEK RD & FORNEY RD, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-11-06T02:18:36.000
Status
Closed
Created Date
2013-10-23T02:18:36.000
Update Date
2013-10-28T09:59:13.000
Closed Date
2013-10-28T09:59:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2532322.8783041000
Y Coordinate
6970863.8424328200
Unique Key
1105702544
14-00155639
Service Request Number: 14-00155639 • Address: 525 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00155639
Address
525 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-06T08:49:48.000
Status
Closed
Created Date
2014-05-03T08:49:48.000
Update Date
2014-05-03T09:37:30.000
Closed Date
2014-05-03T09:37:30.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2481721.0119992500
Y Coordinate
6956722.2762940800
Lat Long Location
525 W 12TH ST, DALLAS, TX, 75208
Unique Key
1120523377
14-00080745
Service Request Number: 14-00080745 • Address: 4040 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00080745
Address
4040 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-24T16:20:34.000
Status
Closed
Created Date
2014-03-13T16:20:34.000
Update Date
2014-03-13T16:22:38.000
Closed Date
2014-03-13T16:22:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2464370.4345773500
Y Coordinate
6954126.8692059500
Lat Long Location
4040 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1115938962
14-00115674
Service Request Number: 14-00115674 • Address: 320 E JEFFERSON BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00115674
Address
320 E JEFFERSON BLVD, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Taxi/Transportation Complaint - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-29T08:53:07.000
Status
Closed
Created Date
2014-04-09T08:53:07.000
Update Date
2015-06-11T11:30:01.000
Closed Date
2015-06-11T11:30:00.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Phone
X Coordinate
2484949.8138883500
Y Coordinate
6958029.8101411300
Lat Long Location
320 E JEFFERSON BLVD, DALLAS, TX, 75203
Unique Key
1118122899
14-00040028
Service Request Number: 14-00040028 • Address: 505 N GOOD LATIMER EXPY, DALLAS, TX 75204 • City Council District: 14
Service Request Number
14-00040028
Address
505 N GOOD LATIMER EXPY, DALLAS, TX 75204
City Council District
14
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-28T10:33:54.000
Status
Closed
Created Date
2014-02-05T10:33:54.000
Update Date
2014-03-20T15:17:03.000
Closed Date
2014-03-20T15:17:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494341.1790822200
Y Coordinate
6973108.7547863800
Lat Long Location
505 N GOOD LATIMER EXPY, DALLAS, TX, 75204
Unique Key
1113334890
14-00134862
Service Request Number: 14-00134862 • Address: 926 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00134862
Address
926 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-09T19:22:59.000
Status
Closed
Created Date
2014-04-21T19:22:59.000
Update Date
2014-08-29T10:49:36.000
Closed Date
2014-08-29T10:49:35.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Web
X Coordinate
2476088.1379111300
Y Coordinate
6955002.7442798000
Lat Long Location
926 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1119272845
14-00080762
Service Request Number: 14-00080762 • Address: 800 N PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00080762
Address
800 N PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-03-20T16:25:24.000
Status
Closed
Created Date
2014-03-13T16:25:24.000
Update Date
2014-03-13T16:28:24.000
Closed Date
2014-03-13T16:28:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2532476.6468748900
Y Coordinate
6951735.7623506400
Lat Long Location
800 N PRAIRIE CREEK RD, DALLAS, TX, 75217
Unique Key
1115939872
14-00098176
Service Request Number: 14-00098176 • Address: 4101 W WHEATLAND RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
14-00098176
Address
4101 W WHEATLAND RD, DALLAS, TX 75237
City Council District
8
Department
Trinity Watershed Management
Service Request Type
Chemical Spill Routine - TWM
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-06T13:51:37.000
Status
Closed
Created Date
2014-03-27T13:51:37.000
Update Date
2014-03-28T14:24:27.000
Closed Date
2014-03-28T14:24:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2465002.6728025700
Y Coordinate
6922374.7510545500
Lat Long Location
4101 W WHEATLAND RD, DALLAS, TX, 75237
Unique Key
1117032514
14-00156890
Service Request Number: 14-00156890 • Address: 1020 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00156890
Address
1020 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T09:34:36.000
Status
Closed
Created Date
2014-05-05T09:34:36.000
Update Date
2014-05-05T09:38:39.000
Closed Date
2014-05-05T09:38:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478967.4092683000
Y Coordinate
6957314.0434384800
Lat Long Location
1020 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1120605621
14-00115618
Service Request Number: 14-00115618 • Address: 209 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00115618
Address
209 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-23T08:36:24.000
Status
Closed
Created Date
2014-04-09T08:36:24.000
Update Date
2014-04-09T08:37:00.000
Closed Date
2014-04-09T08:37:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2475667.8108816200
Y Coordinate
6957589.4041494500
Lat Long Location
209 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1118119446
14-00102811
Service Request Number: 14-00102811 • Address: 4811 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 13
Service Request Number
14-00102811
Address
4811 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-03T20:14:22.000
Status
Closed
Created Date
2014-03-31T20:14:22.000
Update Date
2014-04-01T12:57:56.000
Closed Date
2014-04-01T12:57:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481595.4774779000
Y Coordinate
7001434.7858542500
Lat Long Location
4811 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1117330469
14-00147842
Service Request Number: 14-00147842 • Address: 11100 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 9
Service Request Number
14-00147842
Address
11100 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
9
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-13T11:35:22.000
Status
Closed
Created Date
2014-04-29T11:35:22.000
Update Date
2014-05-06T11:15:26.000
Closed Date
2014-05-06T11:15:26.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2523939.7703282000
Y Coordinate
7002084.1228678600
Lat Long Location
11100 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1120070710
14-00141203
Service Request Number: 14-00141203 • Address: 267 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00141203
Address
267 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-06T15:40:41.000
Status
Closed
Created Date
2014-04-24T15:40:41.000
Update Date
2014-06-10T08:01:22.000
Closed Date
2014-06-10T08:01:21.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2483197.7341402100
Y Coordinate
6957431.9891310600
Lat Long Location
267 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1119651253
14-00072844
Service Request Number: 14-00072844 • Address: 1023 S EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00072844
Address
1023 S EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-03-12T07:48:18.000
Status
Closed
Created Date
2014-03-07T07:48:18.000
Update Date
2014-03-25T15:28:26.000
Closed Date
2014-03-25T15:28:26.000
Outcome
ACKNOWLEDGE RECEIPT*
Priority
Standard
Method Received Description
Phone
X Coordinate
2477560.8788140500
Y Coordinate
6954702.0891882400
Lat Long Location
1023 S EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1115440701
13-00521430
Service Request Number: 13-00521430 • Address: NORTHPARK CTR & W NORTHWEST HWY, DALLAS, 75225, DALLAS, TX • City Council District: 13
Service Request Number
13-00521430
Address
NORTHPARK CTR & W NORTHWEST HWY, DALLAS, 75225, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-19T08:10:22.000
Status
Closed
Created Date
2013-10-09T08:10:22.000
Update Date
2013-10-14T07:14:18.000
Closed Date
2013-10-14T07:14:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2498363.4129632300
Y Coordinate
7002194.1611259200
Unique Key
1104444875
14-00122848
Service Request Number: 14-00122848 • Address: 400 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00122848
Address
400 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-27T09:33:45.000
Status
Closed
Created Date
2014-04-14T09:33:45.000
Update Date
2014-05-01T09:11:01.000
Closed Date
2014-04-29T16:31:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474529.4600151300
Y Coordinate
6956928.5908507700
Lat Long Location
400 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1118557600
14-00039932
Service Request Number: 14-00039932 • Address: 300 N EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00039932
Address
300 N EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-03-13T10:03:52.000
Status
Closed
Created Date
2014-02-05T10:03:52.000
Update Date
2014-02-12T09:40:57.000
Closed Date
2014-02-12T09:40:57.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2487218.2958153400
Y Coordinate
6960424.2531938200
Lat Long Location
300 N EWING AVE, DALLAS, TX, 75203
Unique Key
1113329009
14-00146576
Service Request Number: 14-00146576 • Address: 1726 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00146576
Address
1726 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-07T16:52:31.000
Status
Closed
Created Date
2014-04-28T16:52:31.000
Update Date
2014-05-02T09:39:37.000
Closed Date
2014-05-02T09:39:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489564.3322864900
Y Coordinate
6951326.2315840100
Lat Long Location
1726 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1119989603
14-00040097
Service Request Number: 14-00040097 • Address: 2100 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00040097
Address
2100 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-03-13T10:59:36.000
Status
Closed
Created Date
2014-02-05T10:59:36.000
Update Date
2014-02-06T09:04:59.000
Closed Date
2014-02-06T09:04:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2527173.1012634200
Y Coordinate
6960239.0445421700
Lat Long Location
2100 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1113338876
14-00115566
Service Request Number: 14-00115566 • Address: 209 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00115566
Address
209 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-14T08:13:44.000
Status
Duplicate (closed)
Created Date
2014-04-09T08:13:44.000
Update Date
2014-04-09T08:13:44.000
Closed Date
2014-04-09T08:13:44.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2475667.8096214100
Y Coordinate
6957589.4031677800
Lat Long Location
209 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1118115954
13-00521344
Service Request Number: 13-00521344 • Address: ELAM RD & HAVERHILL LN, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
13-00521344
Address
ELAM RD & HAVERHILL LN, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-12T05:55:42.000
Status
Closed
Created Date
2013-10-09T05:55:42.000
Update Date
2013-10-09T06:34:33.000
Closed Date
2013-10-09T06:32:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2532837.0862881800
Y Coordinate
6949691.1373749500
Unique Key
1104438850
13-00521375
Service Request Number: 13-00521375 • Address: GREAT TRINITY FOREST WAY & STONEPORT DR, DALLAS, 75217, DALLAS, TX • City Council District: 8
Service Request Number
13-00521375
Address
GREAT TRINITY FOREST WAY & STONEPORT DR, DALLAS, 75217, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-01T07:32:09.000
Status
Closed
Created Date
2013-10-09T07:32:09.000
Update Date
2015-07-30T12:25:30.000
Closed Date
2015-07-30T12:25:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2517746.6523198700
Y Coordinate
6946905.2524733600
Unique Key
1104441266
14-00140582
Service Request Number: 14-00140582 • Address: 2611 W BROOKLYN AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00140582
Address
2611 W BROOKLYN AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-27T12:04:48.000
Status
Closed
Created Date
2014-04-24T12:04:48.000
Update Date
2014-04-25T13:50:40.000
Closed Date
2014-04-25T13:50:40.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2472257.8613718300
Y Coordinate
6955811.5042951500
Lat Long Location
2611 W BROOKLYN AVE, DALLAS, TX, 75211
Unique Key
1119615752
14-00148000
Service Request Number: 14-00148000 • Address: 305 S NACHITA DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00148000
Address
305 S NACHITA DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-08T12:29:30.000
Status
Closed
Created Date
2014-04-29T12:29:30.000
Update Date
2014-05-01T09:01:27.000
Closed Date
2014-05-01T09:01:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2532914.7231656500
Y Coordinate
6945783.3168404700
Lat Long Location
305 S NACHITA DR, DALLAS, TX, 75217
Unique Key
1120078576
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