311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00137430
Service Request Number: 14-00137430 • Address: 4800 SWISS AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00137430
Address
4800 SWISS AVE, DALLAS, TX 75204
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-24T08:08:31.000
Status
Closed
Created Date
2014-04-23T08:08:31.000
Update Date
2014-04-23T11:16:33.000
Closed Date
2014-04-23T11:16:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2499384.8375107400
Y Coordinate
6978367.4589888000
Lat Long Location
4800 SWISS AVE, DALLAS, TX, 75204
Unique Key
1119428386
14-00098174
Service Request Number: 14-00098174 • Address: 1100 S WESTMORELAND RD, DALLAS, TX 75201 • City Council District: 1
Service Request Number
14-00098174
Address
1100 S WESTMORELAND RD, DALLAS, TX 75201
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-28T13:50:38.000
Status
Closed
Created Date
2014-03-27T13:50:38.000
Update Date
2014-03-28T10:47:37.000
Closed Date
2014-03-28T10:28:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Web
X Coordinate
2468407.5973705800
Y Coordinate
6953986.8140735400
Lat Long Location
1100 S WESTMORELAND RD, DALLAS, TX, 75201
Unique Key
1117032353
14-00135068
Service Request Number: 14-00135068 • Address: 1514 E MISSOURI AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00135068
Address
1514 E MISSOURI AVE, DALLAS, TX 75216
City Council District
4
Department
Sustainable Development and Construction Dept.
Service Request Type
Tree Removal - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-06T07:44:05.000
Status
Closed
Created Date
2014-04-22T07:44:05.000
Update Date
2014-04-23T15:01:03.000
Closed Date
2014-04-23T14:57:00.000
Priority
Standard
Method Received Description
Web
X Coordinate
2490476.4599351500
Y Coordinate
6948353.2249955400
Lat Long Location
1514 E MISSOURI AVE, DALLAS, TX, 75216
Unique Key
1119288557
14-00135032
Service Request Number: 14-00135032 • Address: 3603 S VERSAILLES AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00135032
Address
3603 S VERSAILLES AVE, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-04T07:10:02.000
Status
Closed
Created Date
2014-04-22T07:10:02.000
Update Date
2014-05-09T13:19:43.000
Closed Date
2014-05-09T13:19:40.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2483650.2718441000
Y Coordinate
6988425.1640742100
Lat Long Location
3603 S VERSAILLES AVE, DALLAS, TX, 75209
Unique Key
1119286224
13-00559677
Service Request Number: 13-00559677 • Address: WILLIAMSON RD & W LAWTHER DR, DALLAS, 75214, DALLAS, TX • City Council District: 9
Service Request Number
13-00559677
Address
WILLIAMSON RD & W LAWTHER DR, DALLAS, 75214, DALLAS, TX
City Council District
9
Department
Trinity Watershed Management
Service Request Type
Erosion - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-11-20T13:26:23.000
Status
Closed
Created Date
2013-11-06T13:26:23.000
Update Date
2013-11-14T13:02:39.000
Closed Date
2013-11-14T13:02:00.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2511432.8960266400
Y Coordinate
6988468.0078634900
Unique Key
1107022517
13-00521099
Service Request Number: 13-00521099 • Address: MEANDERING WAY & MULLRANY DR, DALLAS, 75248, DALLAS, TX • City Council District: 12
Service Request Number
13-00521099
Address
MEANDERING WAY & MULLRANY DR, DALLAS, 75248, DALLAS, TX
City Council District
12
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-10-18T17:00:52.000
Status
Closed
Created Date
2013-10-08T17:00:52.000
Update Date
2013-10-09T10:58:04.000
Closed Date
2013-10-09T10:58:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2496265.8771619500
Y Coordinate
7045436.9650295900
Unique Key
1104419668
14-00040110
Service Request Number: 14-00040110 • Address: 1603 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00040110
Address
1603 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-03-20T11:04:55.000
Status
Closed
Created Date
2014-02-05T11:04:55.000
Update Date
2014-02-05T13:35:10.000
Closed Date
2014-02-05T13:35:10.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490462.5458921300
Y Coordinate
6942907.4664807400
Lat Long Location
1603 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1113339630
14-00134917
Service Request Number: 14-00134917 • Address: 5305 GROVEWOOD ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00134917
Address
5305 GROVEWOOD ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-09T20:55:09.000
Status
Closed
Created Date
2014-04-21T20:55:09.000
Update Date
2014-05-15T08:56:23.000
Closed Date
2014-05-15T08:56:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2510623.1362777600
Y Coordinate
6964876.5701472600
Lat Long Location
5305 GROVEWOOD ST, DALLAS, TX
Unique Key
1119278600
13-00559714
Service Request Number: 13-00559714 • Address: WELCH ROAD, DALLAS, TX 75244 • Department: Police Department
Service Request Number
13-00559714
Address
WELCH ROAD, DALLAS, TX 75244
Department
Police Department
Service Request Type
Chronic Traffic Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-20T13:44:01.000
Status
Closed
Created Date
2013-11-06T13:44:01.000
Update Date
2013-11-13T06:41:41.000
Closed Date
2013-11-13T06:41:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1107024871
13-00559740
Service Request Number: 13-00559740 • Address: RAMSEY AVE & E KIEST BLVD, DALLAS, 75216, DALLAS, TX 75216 • City Council District: 4
Service Request Number
13-00559740
Address
RAMSEY AVE & E KIEST BLVD, DALLAS, 75216, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-12-01T13:55:06.000
Status
Closed
Created Date
2013-11-06T13:55:06.000
Update Date
2014-01-09T09:56:44.000
Closed Date
2013-11-19T14:21:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2485027.9346857200
Y Coordinate
6943918.1217868500
Unique Key
1107026452
14-00039929
Service Request Number: 14-00039929 • Address: 100 S LLEWELLYN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00039929
Address
100 S LLEWELLYN AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-02-12T10:02:43.000
Status
Closed
Created Date
2014-02-05T10:02:43.000
Update Date
2014-02-05T10:05:28.000
Closed Date
2014-02-05T10:05:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481284.7547396200
Y Coordinate
6958080.5882373400
Lat Long Location
100 S LLEWELLYN AVE, DALLAS, TX, 75208
Unique Key
1113328845
14-00146635
Service Request Number: 14-00146635 • Address: 2220 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00146635
Address
2220 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T17:30:21.000
Status
Closed
Created Date
2014-04-28T17:30:21.000
Update Date
2014-07-28T14:50:38.000
Closed Date
2014-07-28T14:50:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495212.1654296700
Y Coordinate
6947932.0217868400
Lat Long Location
2220 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1119993356
14-00155648
Service Request Number: 14-00155648 • Address: 3475 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00155648
Address
3475 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-11T09:02:05.000
Status
Closed
Created Date
2014-05-03T09:02:05.000
Update Date
2014-05-13T16:18:40.000
Closed Date
2014-05-13T16:18:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2467284.4976542500
Y Coordinate
6954178.4118157800
Lat Long Location
3475 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1120524064
14-00158590
Service Request Number: 14-00158590 • Address: 444 W LEDBETTER DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00158590
Address
444 W LEDBETTER DR, DALLAS, TX 75224
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Lid Cover Broken - Routine - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-05-23T18:00:09.000
Status
Closed
Created Date
2014-05-05T18:00:09.000
Update Date
2014-05-08T21:22:50.000
Closed Date
2014-05-08T21:22:50.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2481878.1261150000
Y Coordinate
6937973.8026332100
Lat Long Location
444 W LEDBETTER DR, DALLAS, TX, 75224
Unique Key
1120693375
14-00148029
Service Request Number: 14-00148029 • Address: 839 W LARAMIE LN, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00148029
Address
839 W LARAMIE LN, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-09-05T12:37:15.000
Status
Closed
Created Date
2014-04-29T12:37:15.000
Update Date
2014-07-29T13:18:24.000
Closed Date
2014-07-29T13:18:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2536806.8338540400
Y Coordinate
6942194.9159695800
Lat Long Location
839 W LARAMIE LN, DALLAS, TX, 75217
Unique Key
1120079904
14-00102712
Service Request Number: 14-00102712 • Address: 610 N WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00102712
Address
610 N WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-03T17:57:06.000
Status
Closed
Created Date
2014-03-31T17:57:06.000
Update Date
2014-03-31T18:32:36.000
Closed Date
2014-03-31T18:32:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2477213.0559296200
Y Coordinate
6959683.7302292900
Lat Long Location
610 N WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1117322334
14-00147901
Service Request Number: 14-00147901 • Address: 6000 W KIEST BLVD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
14-00147901
Address
6000 W KIEST BLVD, DALLAS, TX 75236
City Council District
3
Department
Police Department
Service Request Type
Oversized Vehicle - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-09T11:51:48.000
Status
Closed
Created Date
2014-04-29T11:51:48.000
Update Date
2014-05-01T08:00:30.000
Closed Date
2014-05-01T08:00:29.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2452218.8212185800
Y Coordinate
6943400.2903463000
Lat Long Location
6000 W KIEST BLVD, DALLAS, TX, 75236
Unique Key
1120073594
14-00146670
Service Request Number: 14-00146670 • Address: 506 N KRAMER ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00146670
Address
506 N KRAMER ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-01T17:52:22.000
Status
Closed
Created Date
2014-04-28T17:52:22.000
Update Date
2014-04-29T12:08:52.000
Closed Date
2014-04-29T12:06:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2467070.1757268000
Y Coordinate
6959248.5050570700
Lat Long Location
506 N KRAMER ST, DALLAS, TX, 75211
Unique Key
1119995419
14-00137449
Service Request Number: 14-00137449 • Address: 400 W MOCKINGBIRD LN, DALLAS, TX 75247 • City Council District: 6
Service Request Number
14-00137449
Address
400 W MOCKINGBIRD LN, DALLAS, TX 75247
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic - Construction Signs - STS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-28T08:18:38.000
Status
Closed
Created Date
2014-04-23T08:18:38.000
Update Date
2014-04-24T16:17:03.000
Closed Date
2014-04-24T16:17:02.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2468194.1815940800
Y Coordinate
6979671.2206668200
Lat Long Location
400 W MOCKINGBIRD LN, DALLAS, TX, 75247
Unique Key
1119429887
14-00146716
Service Request Number: 14-00146716 • Address: 3008 W 8TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00146716
Address
3008 W 8TH ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-03T18:46:54.000
Status
Closed
Created Date
2014-04-28T18:46:54.000
Update Date
2014-04-29T09:00:39.000
Closed Date
2014-04-29T09:00:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2469486.7232199100
Y Coordinate
6958947.4760207700
Lat Long Location
3008 W 8TH ST, DALLAS, TX, 75211
Unique Key
1119998582
14-00131938
Service Request Number: 14-00131938 • Address: 302 E 9TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00131938
Address
302 E 9TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-02T19:23:57.000
Status
Closed
Created Date
2014-04-18T19:23:57.000
Update Date
2014-05-07T18:18:17.000
Closed Date
2014-05-07T18:18:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2484775.5609732200
Y Coordinate
6959014.8403146900
Lat Long Location
302 E 9TH ST, DALLAS, TX, 75203
Unique Key
1119097264
14-00147794
Service Request Number: 14-00147794 • Address: 2300 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00147794
Address
2300 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-04T11:15:43.000
Status
Closed
Created Date
2014-04-29T11:15:43.000
Update Date
2014-04-30T11:48:52.000
Closed Date
2014-04-30T11:48:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2495811.8439756500
Y Coordinate
6948277.6519365900
Lat Long Location
2300 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1120067814
14-00155595
Service Request Number: 14-00155595 • Address: 790 W PAGE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00155595
Address
790 W PAGE AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-10T07:51:38.000
Status
Closed
Created Date
2014-05-03T07:51:38.000
Update Date
2014-05-05T10:57:13.000
Closed Date
2014-05-05T10:57:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2480131.1657509700
Y Coordinate
6956261.7868886300
Lat Long Location
790 W PAGE AVE, DALLAS, TX, 75208
Unique Key
1120520544
14-00111077
Service Request Number: 14-00111077 • Address: 3934 N CREST HAVEN RD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00111077
Address
3934 N CREST HAVEN RD, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-09T12:17:23.000
Status
Closed
Created Date
2014-04-06T12:17:23.000
Update Date
2014-04-06T13:29:40.000
Closed Date
2014-04-06T13:29:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2477192.5279000400
Y Coordinate
6997482.9130109600
Lat Long Location
3934 N CREST HAVEN RD, DALLAS, TX, 75209
Unique Key
1117848292
13-00521198
Service Request Number: 13-00521198 • Address: N HENDERSON AVE & MILAM ST, DALLAS, 75206, DALLAS, TX 75206 • City Council District: 14
Service Request Number
13-00521198
Address
N HENDERSON AVE & MILAM ST, DALLAS, 75206, DALLAS, TX 75206
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-17T19:08:14.000
Status
Closed
Created Date
2013-10-08T19:08:14.000
Update Date
2013-11-06T14:35:29.000
Closed Date
2013-11-06T14:35:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2495557.4325834300
Y Coordinate
6985486.9561500400
Unique Key
1104426189
14-00115689
Service Request Number: 14-00115689 • Address: 4427 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 2
Service Request Number
14-00115689
Address
4427 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-23T08:57:11.000
Status
Closed
Created Date
2014-04-09T08:57:11.000
Update Date
2014-04-14T14:46:06.000
Closed Date
2014-04-14T14:46:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2480400.6437561100
Y Coordinate
6994386.1517079900
Lat Long Location
4427 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1118123741
14-00151484
Service Request Number: 14-00151484 • Address: 500 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00151484
Address
500 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-08T08:15:21.000
Status
Closed
Created Date
2014-05-01T08:15:21.000
Update Date
2014-05-01T08:18:11.000
Closed Date
2014-05-01T08:18:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481947.2182586700
Y Coordinate
6949055.1600594300
Lat Long Location
500 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1120280211
14-00146560
Service Request Number: 14-00146560 • Address: 2815 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00146560
Address
2815 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T16:47:12.000
Status
Closed
Created Date
2014-04-28T16:47:12.000
Update Date
2014-05-14T16:40:14.000
Closed Date
2014-05-14T16:40:13.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497544.2869921500
Y Coordinate
6946882.7069947600
Lat Long Location
2815 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1119988711
13-00539879
Service Request Number: 13-00539879 • Address: COLE AVE & VINE ST, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
13-00539879
Address
COLE AVE & VINE ST, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-12-01T22:27:20.000
Status
Closed
Created Date
2013-10-22T22:27:20.000
Update Date
2013-11-19T10:07:57.000
Closed Date
2013-11-19T10:07:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489903.7402570300
Y Coordinate
6978610.0431647100
Unique Key
1105700766
14-00141168
Service Request Number: 14-00141168 • Address: 502 AVENUE G, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00141168
Address
502 AVENUE G, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-01T15:29:51.000
Status
Closed
Created Date
2014-04-24T15:29:51.000
Update Date
2014-05-15T16:15:51.000
Closed Date
2014-05-15T16:15:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493489.7660133900
Y Coordinate
6957639.9854413500
Lat Long Location
502 AVENUE, DALLAS, TX, 75203
Unique Key
1119649130
13-00540136
Service Request Number: 13-00540136 • Address: N POLK ST & N TYLER ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
13-00540136
Address
N POLK ST & N TYLER ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-11T08:47:12.000
Status
Closed
Created Date
2013-10-23T08:47:12.000
Update Date
2013-10-23T09:03:19.000
Closed Date
2013-10-23T09:03:19.000
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2479422.1908060500
Y Coordinate
6960392.3098470800
Unique Key
1105718981
14-00135046
Service Request Number: 14-00135046 • Address: 3600 S VERSAILLES AVE, DALLAS, TX 75209 • City Council District: 2
Service Request Number
14-00135046
Address
3600 S VERSAILLES AVE, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-04T07:20:11.000
Status
Closed
Created Date
2014-04-22T07:20:11.000
Update Date
2014-04-25T16:23:24.000
Closed Date
2014-04-25T16:23:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2483673.5266835900
Y Coordinate
6988391.7250297900
Lat Long Location
3600 S VERSAILLES AVE, DALLAS, TX, 75209
Unique Key
1119287067
14-00122806
Service Request Number: 14-00122806 • Address: 1125 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00122806
Address
1125 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-05T09:21:50.000
Status
Closed
Created Date
2014-04-14T09:21:50.000
Update Date
2014-04-15T15:58:59.000
Closed Date
2014-04-15T15:58:58.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2527177.5951288100
Y Coordinate
6953760.0982057500
Lat Long Location
1125 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1118554966
14-00144782
Service Request Number: 14-00144782 • Address: 100 N RANDOLPH DR, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00144782
Address
100 N RANDOLPH DR, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-01T08:17:29.000
Status
Closed
Created Date
2014-04-28T08:17:29.000
Update Date
2014-04-28T08:34:03.000
Closed Date
2014-04-28T08:34:02.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2463385.3882800600
Y Coordinate
6957832.6831250800
Lat Long Location
100 N RANDOLPH DR, DALLAS, TX, 75211
Unique Key
1119880321
14-00039962
Service Request Number: 14-00039962 • Address: 505 N GOOD LATIMER EXPY, DALLAS, TX 75204 • City Council District: 14
Service Request Number
14-00039962
Address
505 N GOOD LATIMER EXPY, DALLAS, TX 75204
City Council District
14
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-03-20T10:15:29.000
Status
Closed
Created Date
2014-02-05T10:15:29.000
Update Date
2014-02-21T15:04:33.000
Closed Date
2014-02-21T15:02:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494341.1786623100
Y Coordinate
6973108.7543227200
Lat Long Location
505 N GOOD LATIMER EXPY, DALLAS, TX, 75204
Unique Key
1113330978
14-00144856
Service Request Number: 14-00144856 • Address: 1401 N ZANG BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00144856
Address
1401 N ZANG BLVD, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Other Apts - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-28T08:48:12.000
Status
Closed
Created Date
2014-04-28T08:48:12.000
Update Date
2014-04-30T08:29:37.000
Closed Date
2014-04-30T08:29:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2485401.5209056500
Y Coordinate
6963713.6922131600
Lat Long Location
1401 N ZANG BLVD, DALLAS, TX, 75203
Unique Key
1119885489
14-00102841
Service Request Number: 14-00102841 • Address: 1106 W DAVIS ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00102841
Address
1106 W DAVIS ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-15T21:33:50.000
Status
Closed
Created Date
2014-03-31T21:33:50.000
Update Date
2014-04-28T08:41:23.000
Closed Date
2014-04-28T08:39:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2478686.8438268400
Y Coordinate
6959616.9909989000
Lat Long Location
1106 W DAVIS ST, DALLAS, TX, 75208
Unique Key
1117332478
14-00098132
Service Request Number: 14-00098132 • Address: 3701 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 2
Service Request Number
14-00098132
Address
3701 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-03T13:22:45.000
Status
Closed
Created Date
2014-03-27T13:22:45.000
Update Date
2014-03-28T09:38:32.000
Closed Date
2014-03-28T09:38:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472855.2176317300
Y Coordinate
6999966.6765533400
Lat Long Location
3701 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1117029766
14-00155583
Service Request Number: 14-00155583 • Address: 211 S AUGUSTA ST, DALLAS, TX 75214 • City Council District: 2
Service Request Number
14-00155583
Address
211 S AUGUSTA ST, DALLAS, TX 75214
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T07:21:29.000
Status
Closed
Created Date
2014-05-03T07:21:29.000
Update Date
2014-06-06T07:54:10.000
Closed Date
2014-06-06T07:54:09.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2504191.8365345000
Y Coordinate
6978055.6220324700
Lat Long Location
211 S AUGUSTA ST, DALLAS, TX, 75214
Unique Key
1120519725
14-00039941
Service Request Number: 14-00039941 • Address: 600 W 7TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00039941
Address
600 W 7TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-02-12T10:06:25.000
Status
Closed
Created Date
2014-02-05T10:06:25.000
Update Date
2014-02-05T10:07:04.000
Closed Date
2014-02-05T10:07:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481278.9053109800
Y Coordinate
6959466.5891737500
Lat Long Location
600 W 7TH ST, DALLAS, TX, 75208
Unique Key
1113329624
13-00521288
Service Request Number: 13-00521288 • Address: BRIERFIELD DR & W CAMP WISDOM RD, DALLAS, 75232, DALLAS, TX • City Council District: 3
Service Request Number
13-00521288
Address
BRIERFIELD DR & W CAMP WISDOM RD, DALLAS, 75232, DALLAS, TX
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-09T21:21:18.000
Status
Closed
Created Date
2013-10-08T21:21:18.000
Update Date
2013-10-09T11:23:41.000
Closed Date
2013-10-09T11:14:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2483390.2441867800
Y Coordinate
6928046.9016926600
Unique Key
1104434035
13-00540132
Service Request Number: 13-00540132 • Address: S HAMPTON RD & W ILLINOIS AVE, DALLAS, 75233, DALLAS, TX • City Council District: 1
Service Request Number
13-00540132
Address
S HAMPTON RD & W ILLINOIS AVE, DALLAS, 75233, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-02T08:46:41.000
Status
Closed
Created Date
2013-10-23T08:46:41.000
Update Date
2013-10-23T11:24:02.000
Closed Date
2013-10-23T11:24:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473731.7375912500
Y Coordinate
6948960.3280461100
Unique Key
1105718743
14-00155690
Service Request Number: 14-00155690 • Address: 3443 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00155690
Address
3443 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-19T09:50:56.000
Status
Closed
Created Date
2014-05-03T09:50:56.000
Update Date
2014-05-09T10:18:38.000
Closed Date
2014-05-09T10:18:35.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2467413.0334271100
Y Coordinate
6954176.4662148000
Lat Long Location
3443 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1120526721
13-00521307
Service Request Number: 13-00521307 • Address: UNIVERSITY HILLS DR, DALLAS, TX • Department: Convention and Event Services
Service Request Number
13-00521307
Address
UNIVERSITY HILLS DR, DALLAS, TX
Department
Convention and Event Services
Service Request Type
Special Events Permit Request - CES
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-10-18T21:56:45.000
Status
Closed
Created Date
2013-10-08T21:56:45.000
Update Date
2013-10-21T14:56:27.000
Closed Date
2013-10-21T14:56:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1104435312
13-00540022
Service Request Number: 13-00540022 • Address: S EDGEFIELD AVE & W JEFFERSON BLVD, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
13-00540022
Address
S EDGEFIELD AVE & W JEFFERSON BLVD, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-02T08:13:31.000
Status
Closed
Created Date
2013-10-23T08:13:31.000
Update Date
2013-10-23T11:15:21.000
Closed Date
2013-10-23T11:15:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477578.0568891100
Y Coordinate
6957744.4682133200
Unique Key
1105711787
14-00135019
Service Request Number: 14-00135019 • Address: 10432 SUMMER, DALLAS, TX 75227 • Department: Management Services
Service Request Number
14-00135019
Address
10432 SUMMER, DALLAS, TX 75227
Department
Management Services
Service Request Type
Water Questions - WTR
Ert Estimated Response Time
4
Overall Service Request Due Date
2014-05-21T06:29:56.000
Status
Closed
Created Date
2014-04-22T06:29:56.000
Update Date
2014-04-28T08:23:34.000
Closed Date
2014-04-28T08:23:33.000
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
10432 SUMMER, DALLAS, TX, 75227
Unique Key
1119285425
14-00039952
Service Request Number: 14-00039952 • Address: 1542 E MISSOURI AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00039952
Address
1542 E MISSOURI AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-02-14T10:12:54.000
Status
Closed
Created Date
2014-02-05T10:12:54.000
Update Date
2014-02-10T08:24:16.000
Closed Date
2014-02-10T08:24:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490738.6739241700
Y Coordinate
6948355.7181322900
Lat Long Location
1542 E MISSOURI AVE, DALLAS, TX, 75216
Unique Key
1113330439
14-00040060
Service Request Number: 14-00040060 • Address: 205 W OVERTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00040060
Address
205 W OVERTON RD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-02-08T10:42:16.000
Status
Closed
Created Date
2014-02-05T10:42:16.000
Update Date
2014-02-05T11:21:32.000
Closed Date
2014-02-05T11:21:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2483650.5533223100
Y Coordinate
6942093.2051829100
Lat Long Location
205 W OVERTON RD, DALLAS, TX, 75224
Unique Key
1113336700
13-00549619
Service Request Number: 13-00549619 • Address: E LEDBETTER DR & S MARSALIS AVE, DALLAS, 75216, DALLAS, TX • City Council District: 3
Service Request Number
13-00549619
Address
E LEDBETTER DR & S MARSALIS AVE, DALLAS, 75216, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-09T08:10:12.000
Status
Closed
Created Date
2013-10-30T08:10:12.000
Update Date
2013-10-31T07:06:13.000
Closed Date
2013-10-31T07:06:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2487043.7778607900
Y Coordinate
6935843.5756357800
Unique Key
1106355542
14-00115592
Service Request Number: 14-00115592 • Address: 1026 E 11TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00115592
Address
1026 E 11TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-21T08:26:00.000
Status
Closed
Created Date
2014-04-09T08:26:00.000
Update Date
2014-04-22T11:34:40.000
Closed Date
2014-04-22T11:34:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488367.2437159400
Y Coordinate
6958777.5314980400
Lat Long Location
1026 E 11TH ST, DALLAS, TX, 75203
Unique Key
1118117775