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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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13-00529990
Service Request Number: 13-00529990 • Address: CEDAR SPRINGS RD & OLIVE ST, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
13-00529990
Address
CEDAR SPRINGS RD & OLIVE ST, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-25T17:28:50.000
Status
Closed
Created Date
2013-10-15T17:28:50.000
Update Date
2013-10-16T07:31:44.000
Closed Date
2013-10-16T07:31:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489307.7037862800
Y Coordinate
6975301.8436822600
Unique Key
1105031322
13-00530127
Service Request Number: 13-00530127 • Address: W DAVIS ST & N GILPIN AVE, DALLAS, 75211, DALLAS, TX • City Council District: 3
Service Request Number
13-00530127
Address
W DAVIS ST & N GILPIN AVE, DALLAS, 75211, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-25T21:11:56.000
Status
Closed
Created Date
2013-10-15T21:11:56.000
Update Date
2013-10-16T13:19:39.000
Closed Date
2013-10-16T13:19:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2466328.2701233100
Y Coordinate
6959475.7467186300
Unique Key
1105042610
13-00530159
Service Request Number: 13-00530159 • Address: MACK LN & MACK CIR, DALLAS, 75227, DALLAS, TX • City Council District: 5
Service Request Number
13-00530159
Address
MACK LN & MACK CIR, DALLAS, 75227, DALLAS, TX
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-11-29T22:56:57.000
Status
Closed
Created Date
2013-10-15T22:56:57.000
Update Date
2013-10-25T08:05:32.000
Closed Date
2013-10-24T10:04:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2522862.4299311800
Y Coordinate
6961113.2596425100
Unique Key
1105044715
14-00134954
Service Request Number: 14-00134954 • Address: 2606 2ND AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00134954
Address
2606 2ND AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-09T22:01:52.000
Status
Closed
Created Date
2014-04-21T22:01:52.000
Update Date
2014-05-12T14:29:31.000
Closed Date
2014-05-12T14:29:31.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2505627.9884319800
Y Coordinate
6966771.8349533700
Lat Long Location
2606 2ND AVE, DALLAS, TX
Unique Key
1119281021
14-00134933
Service Request Number: 14-00134933 • Address: 5208 AUDREY ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00134933
Address
5208 AUDREY ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-09T21:12:53.000
Status
Closed
Created Date
2014-04-21T21:12:53.000
Update Date
2014-06-10T11:43:06.000
Closed Date
2014-06-10T11:43:04.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2510746.4181015900
Y Coordinate
6965258.7318684500
Lat Long Location
5208 AUDREY ST, DALLAS, TX
Unique Key
1119279590
14-00135050
Service Request Number: 14-00135050 • Address: 3649 S VERSAILLES AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00135050
Address
3649 S VERSAILLES AVE, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-04T07:25:08.000
Status
Closed
Created Date
2014-04-22T07:25:08.000
Update Date
2014-04-25T16:25:57.000
Closed Date
2014-04-25T16:25:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2483773.6521094800
Y Coordinate
6988551.5195109800
Lat Long Location
3649 S VERSAILLES AVE, DALLAS, TX, 75209
Unique Key
1119287316
14-00131713
Service Request Number: 14-00131713 • Address: 1030 E 9TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00131713
Address
1030 E 9TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-09T15:42:08.000
Status
Closed
Created Date
2014-04-18T15:42:08.000
Update Date
2014-04-22T16:44:16.000
Closed Date
2014-04-22T16:44:15.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488410.9482750100
Y Coordinate
6959838.1705540600
Lat Long Location
1030 E 9TH ST, DALLAS, TX, 75203
Unique Key
1119084141
14-00115604
Service Request Number: 14-00115604 • Address: 5506 S LAMAR ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
14-00115604
Address
5506 S LAMAR ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-21T08:30:48.000
Status
Closed
Created Date
2014-04-09T08:30:48.000
Update Date
2014-04-09T08:35:53.000
Closed Date
2014-04-09T08:35:52.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504019.1354888600
Y Coordinate
6956072.5145481900
Lat Long Location
5506 S LAMAR ST, DALLAS, TX, 75215
Unique Key
1118118607
14-00115459
Service Request Number: 14-00115459 • Address: 2700 W ILLINOIS AVE, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00115459
Address
2700 W ILLINOIS AVE, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-10T06:01:31.000
Status
Closed
Created Date
2014-04-09T06:01:31.000
Update Date
2014-04-09T11:37:41.000
Closed Date
2014-04-09T10:22:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2471575.9465967900
Y Coordinate
6948869.9397981600
Lat Long Location
2700 W ILLINOIS AVE, DALLAS, TX, 75233
Unique Key
1118109068
14-00111039
Service Request Number: 14-00111039 • Address: 200 N AKARD ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
14-00111039
Address
200 N AKARD ST, DALLAS, TX 75201
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-10T09:44:54.000
Status
Closed
Created Date
2014-04-06T09:44:54.000
Update Date
2014-04-22T15:36:24.000
Closed Date
2014-04-16T09:35:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491013.0918688900
Y Coordinate
6971432.4066583700
Lat Long Location
200 N AKARD ST, DALLAS, TX, 75201
Unique Key
1117845542
14-00131782
Service Request Number: 14-00131782 • Address: 3130 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00131782
Address
3130 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-02T16:12:19.000
Status
Closed
Created Date
2014-04-18T16:12:19.000
Update Date
2014-04-22T09:12:35.000
Closed Date
2014-04-22T09:12:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486910.2917402200
Y Coordinate
6944327.3495810600
Lat Long Location
3130 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1119087943
14-00098004
Service Request Number: 14-00098004 • Address: 7026 S R L THORNTON FWY, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00098004
Address
7026 S R L THORNTON FWY, DALLAS, TX 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-07T12:12:02.000
Status
Closed
Created Date
2014-03-27T12:12:02.000
Update Date
2014-03-29T08:02:32.000
Closed Date
2014-03-29T08:02:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2484596.6109595700
Y Coordinate
6928319.4350593900
Lat Long Location
7026 S R L THORNTON FWY, DALLAS, TX, 75232
Unique Key
1117022765
14-00111071
Service Request Number: 14-00111071 • Address: 9819 COUNTY CORK DR, DALLAS, TX • City Council District: 9
Service Request Number
14-00111071
Address
9819 COUNTY CORK DR, DALLAS, TX
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-16T11:29:37.000
Status
Closed
Created Date
2014-04-06T11:29:37.000
Update Date
2014-04-09T09:15:14.000
Closed Date
2014-04-09T09:15:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2520826.6222671100
Y Coordinate
6993830.8451956000
Lat Long Location
9819 COUNTY CORK DR, DALLAS, TX
Unique Key
1117847616
14-00153598
Service Request Number: 14-00153598 • Address: 1339 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00153598
Address
1339 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-16T07:53:16.000
Status
Closed
Created Date
2014-05-02T07:53:16.000
Update Date
2014-05-19T15:18:45.000
Closed Date
2014-05-19T15:18:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505264.5609435900
Y Coordinate
6973291.8978406300
Lat Long Location
1339 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1120404236
14-00134941
Service Request Number: 14-00134941 • Address: 3531 JAMAICA ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00134941
Address
3531 JAMAICA ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-09T21:35:58.000
Status
Duplicate (closed)
Created Date
2014-04-21T21:35:58.000
Update Date
2014-05-12T14:53:07.000
Closed Date
2014-05-12T14:53:07.000
Priority
Standard
Method Received Description
Web
X Coordinate
2505276.6327139700
Y Coordinate
6967285.7173300200
Lat Long Location
3531 JAMAICA ST, DALLAS, TX
Unique Key
1119280166
13-00549487
Service Request Number: 13-00549487 • Address: LAKE JUNE RD & MCELREE ST, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
13-00549487
Address
LAKE JUNE RD & MCELREE ST, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Trinity Watershed Management
Service Request Type
Chemical Spill Urgent - TWM
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-03T21:46:37.000
Status
Closed
Created Date
2013-10-29T21:46:37.000
Update Date
2013-11-01T09:45:35.000
Closed Date
2013-10-30T00:27:50.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2531163.2794772800
Y Coordinate
6954919.2330351900
Unique Key
1106346375
13-00520968
Service Request Number: 13-00520968 • Address: CROSS ST & S FITZHUGH AVE, DALLAS, 75210, DALLAS, TX • City Council District: 7
Service Request Number
13-00520968
Address
CROSS ST & S FITZHUGH AVE, DALLAS, 75210, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-17T16:13:16.000
Status
Closed
Created Date
2013-10-08T16:13:16.000
Update Date
2013-10-10T08:42:58.000
Closed Date
2013-10-10T08:42:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2504773.4053482100
Y Coordinate
6968965.1703736800
Unique Key
1104411643
14-00146685
Service Request Number: 14-00146685 • Address: 3126 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00146685
Address
3126 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-01T18:07:12.000
Status
Closed
Created Date
2014-04-28T18:07:12.000
Update Date
2014-04-29T16:50:17.000
Closed Date
2014-04-29T16:50:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2468986.4971399200
Y Coordinate
6957606.6436529800
Lat Long Location
3126 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1119996463
14-00115450
Service Request Number: 14-00115450 • Address: 5315 GREENVILLE AVE, DALLAS, TX • City Council District: 14
Service Request Number
14-00115450
Address
5315 GREENVILLE AVE, DALLAS, TX
City Council District
14
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-23T01:51:22.000
Status
Closed
Created Date
2014-04-09T01:51:22.000
Update Date
2014-04-17T07:30:10.000
Closed Date
2014-04-17T07:18:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2499725.0044029900
Y Coordinate
6997039.5105720800
Lat Long Location
5315 GREENVILLE AVE, DALLAS, TX
Unique Key
1118108382
13-00530033
Service Request Number: 13-00530033 • Address: W DAVIS ST & N WESTMORELAND RD, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
13-00530033
Address
W DAVIS ST & N WESTMORELAND RD, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-25T18:09:54.000
Status
Closed
Created Date
2013-10-15T18:09:54.000
Update Date
2013-10-16T13:16:20.000
Closed Date
2013-10-16T13:16:19.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2468359.5714660600
Y Coordinate
6959502.7927429200
Unique Key
1105034076
13-00530141
Service Request Number: 13-00530141 • Address: WYCLIFF-DOUGLAS CONN & CEDAR SPRINGS RD, DALLAS, 75219, DALLAS, TX • City Council District: 2
Service Request Number
13-00530141
Address
WYCLIFF-DOUGLAS CONN & CEDAR SPRINGS RD, DALLAS, 75219, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-24T21:57:54.000
Status
Closed
Created Date
2013-10-15T21:57:54.000
Update Date
2013-11-11T16:13:12.000
Closed Date
2013-11-07T12:07:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486508.5916867600
Y Coordinate
6982880.3531888200
Unique Key
1105043575
14-00098063
Service Request Number: 14-00098063 • Address: 12301 N CENTRAL EXPY, DALLAS, TX 75243 • City Council District: 11
Service Request Number
14-00098063
Address
12301 N CENTRAL EXPY, DALLAS, TX 75243
City Council District
11
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-30T12:44:09.000
Status
Closed
Created Date
2014-03-27T12:44:09.000
Update Date
2014-03-27T22:12:21.000
Closed Date
2014-03-27T22:12:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2500123.0191733400
Y Coordinate
7020548.7784698400
Lat Long Location
12301 N CENTRAL EXPY, DALLAS, TX, 75243
Unique Key
1117026030
14-00105733
Service Request Number: 14-00105733 • Address: 925 S CARROLL AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00105733
Address
925 S CARROLL AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-14T11:55:07.000
Status
Closed
Created Date
2014-04-02T11:55:07.000
Update Date
2014-04-17T12:10:12.000
Closed Date
2014-04-17T12:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502802.1128241100
Y Coordinate
6973339.0529322400
Lat Long Location
925 S CARROLL AVE, DALLAS, TX, 75223
Unique Key
1117514593
14-00146535
Service Request Number: 14-00146535 • Address: 6724 NORTH RIDGE DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00146535
Address
6724 NORTH RIDGE DR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-29T16:38:34.000
Status
Closed
Created Date
2014-04-28T16:38:34.000
Update Date
2014-04-29T09:46:26.000
Closed Date
2014-04-29T09:16:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2507390.1890141400
Y Coordinate
6989457.9152898400
Lat Long Location
6724 NORTH RIDGE DR, DALLAS, TX, 75214
Unique Key
1119987016
14-00118757
Service Request Number: 14-00118757 • Address: 3400 OAK LAWN AVE, DALLAS, TX • City Council District: 14
Service Request Number
14-00118757
Address
3400 OAK LAWN AVE, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-18T14:15:46.000
Status
Closed
Created Date
2014-04-10T14:15:46.000
Update Date
2014-07-15T09:24:16.000
Closed Date
2014-07-15T09:24:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2488715.4334943500
Y Coordinate
6982164.3211361900
Lat Long Location
3400 OAK LAWN AVE, DALLAS, TX
Unique Key
1118303231
13-00570203
Service Request Number: 13-00570203 • Address: REMOND DR & N WESTMORELAND RD, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
13-00570203
Address
REMOND DR & N WESTMORELAND RD, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-24T10:21:23.000
Status
Closed
Created Date
2013-11-14T10:21:23.000
Update Date
2013-11-14T12:22:07.000
Closed Date
2013-11-14T12:22:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2468349.9478594800
Y Coordinate
6965313.0383414800
Unique Key
1107718167
14-00003764
Service Request Number: 14-00003764 • Address: 405 N EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00003764
Address
405 N EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Heat Inoperative Apts - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-13T09:55:37.000
Status
Closed
Created Date
2014-01-06T09:55:37.000
Update Date
2014-01-22T08:06:10.000
Closed Date
2014-01-22T08:06:09.000
Outcome
Resolved - Through Citizen Action
Priority
Urgent
Method Received Description
Phone
X Coordinate
2487166.4141996600
Y Coordinate
6961001.0748878500
Lat Long Location
405 N EWING AVE, DALLAS, TX, 75203
Unique Key
1111073557
14-00077583
Service Request Number: 14-00077583 • Address: 1200 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00077583
Address
1200 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-12T14:04:42.000
Status
Closed
Created Date
2014-03-11T14:04:42.000
Update Date
2014-03-12T11:12:41.000
Closed Date
2014-03-12T11:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2527251.8738793100
Y Coordinate
6954369.7399993100
Lat Long Location
1200 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1115739708
14-00118797
Service Request Number: 14-00118797 • Address: 4600 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00118797
Address
4600 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-17T14:30:17.000
Status
Closed
Created Date
2014-04-10T14:30:17.000
Update Date
2014-04-10T14:34:20.000
Closed Date
2014-04-10T14:34:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527066.1965872500
Y Coordinate
6970555.5809892400
Lat Long Location
4600 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1118305230
14-00146578
Service Request Number: 14-00146578 • Address: 1726 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00146578
Address
1726 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-06-12T16:54:13.000
Status
Closed
Created Date
2014-04-28T16:54:13.000
Update Date
2014-06-20T13:03:23.000
Closed Date
2014-06-20T13:03:22.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2489564.3330073200
Y Coordinate
6951326.2317562700
Lat Long Location
1726 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1119989755
14-00039958
Service Request Number: 14-00039958 • Address: 1100 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00039958
Address
1100 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-02-06T10:14:14.000
Status
Closed
Created Date
2014-02-05T10:14:14.000
Update Date
2014-02-05T11:37:36.000
Closed Date
2014-02-05T11:29:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2478865.2719939800
Y Coordinate
6954515.0306295600
Lat Long Location
1100 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1113330747
14-00129700
Service Request Number: 14-00129700 • Address: 1426 SAX LEIGH DR, DALLAS, TX • City Council District: 8
Service Request Number
14-00129700
Address
1426 SAX LEIGH DR, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-30T13:55:41.000
Status
Closed
Created Date
2014-04-17T13:55:41.000
Update Date
2014-04-23T17:11:52.000
Closed Date
2014-04-23T17:11:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2491231.0935500700
Y Coordinate
6929989.7601536500
Lat Long Location
1426 SAX LEIGH DR, DALLAS, TX
Unique Key
1118960562
14-00131733
Service Request Number: 14-00131733 • Address: 338 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00131733
Address
338 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-02T15:48:24.000
Status
Closed
Created Date
2014-04-18T15:48:24.000
Update Date
2014-05-07T18:04:58.000
Closed Date
2014-05-07T18:04:58.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482788.0962506400
Y Coordinate
6957356.2632985200
Lat Long Location
338 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1119085085
14-00115389
Service Request Number: 14-00115389 • Address: 2978 W WHEATLAND RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
14-00115389
Address
2978 W WHEATLAND RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-23T20:46:04.000
Status
Closed
Created Date
2014-04-08T20:46:04.000
Update Date
2014-04-28T08:17:04.000
Closed Date
2014-04-28T08:15:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2470482.9426974100
Y Coordinate
6922375.1225186700
Lat Long Location
2978 W WHEATLAND RD, DALLAS, TX, 75237
Unique Key
1118104929
14-00151479
Service Request Number: 14-00151479 • Address: 1300 E RED BIRD LN, DALLAS, TX 75241 • City Council District: 3
Service Request Number
14-00151479
Address
1300 E RED BIRD LN, DALLAS, TX 75241
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-06T08:13:27.000
Status
Closed
Created Date
2014-05-01T08:13:27.000
Update Date
2014-05-02T10:46:41.000
Closed Date
2014-05-02T10:46:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490445.1376411000
Y Coordinate
6932658.4184230600
Lat Long Location
1300 E RED BIRD LN, DALLAS, TX, 75241
Unique Key
1120279836
13-00539734
Service Request Number: 13-00539734 • Address: ABRAMS RD & FISHER RD, DALLAS, 75214, DALLAS, TX • City Council District: 14
Service Request Number
13-00539734
Address
ABRAMS RD & FISHER RD, DALLAS, 75214, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-01T17:36:27.000
Status
Closed
Created Date
2013-10-22T17:36:27.000
Update Date
2013-10-23T06:53:11.000
Closed Date
2013-10-23T06:53:10.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2505319.1078672000
Y Coordinate
6998465.5075175900
Unique Key
1105689020
14-00003761
Service Request Number: 14-00003761 • Address: 2000 N EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 6
Service Request Number
14-00003761
Address
2000 N EDGEFIELD AVE, DALLAS, TX 75208
City Council District
6
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-16T09:55:00.000
Status
Closed
Created Date
2014-01-06T09:55:00.000
Update Date
2014-02-20T11:22:31.000
Closed Date
2014-02-20T11:22:30.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2478112.3491736100
Y Coordinate
6967251.2629836000
Lat Long Location
2000 N EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1111073381
14-00146589
Service Request Number: 14-00146589 • Address: 320 N RANDOLPH DR, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00146589
Address
320 N RANDOLPH DR, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-20T17:01:57.000
Status
Closed
Created Date
2014-04-28T17:01:57.000
Update Date
2014-05-15T16:25:19.000
Closed Date
2014-05-15T16:25:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463574.8411213100
Y Coordinate
6958680.7333218500
Lat Long Location
320 N RANDOLPH DR, DALLAS, TX, 75211
Unique Key
1119990482
13-00539767
Service Request Number: 13-00539767 • Address: 4515 VIA SAN ANTONIO, DALLAS, TX 75211 • City Council District: 3
Service Request Number
13-00539767
Address
4515 VIA SAN ANTONIO, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-25T18:04:45.000
Status
Closed
Created Date
2013-10-22T18:04:45.000
Update Date
2013-10-22T22:49:29.000
Closed Date
2013-10-22T22:44:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2462009.7088548200
Y Coordinate
6955944.9744888600
Lat Long Location
4515 VIA, DALLAS, TX, 75211
Unique Key
1105690997
14-00122754
Service Request Number: 14-00122754 • Address: 422 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00122754
Address
422 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-06-17T09:03:36.000
Status
Closed
Created Date
2014-04-14T09:03:36.000
Update Date
2014-06-04T08:12:33.000
Closed Date
2014-06-04T08:12:32.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474529.8648469200
Y Coordinate
6956855.3880662000
Lat Long Location
422 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1118551926
13-00549865
Service Request Number: 13-00549865 • Address: DRUJON LN & WILLOW LN, DALLAS, 75244, DALLAS, TX • City Council District: 13
Service Request Number
13-00549865
Address
DRUJON LN & WILLOW LN, DALLAS, 75244, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-08T09:27:05.000
Status
Closed
Created Date
2013-10-30T09:27:05.000
Update Date
2013-11-11T11:21:55.000
Closed Date
2013-11-07T16:14:51.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
E-Mail
X Coordinate
2482965.0889141900
Y Coordinate
7019657.2608760200
Unique Key
1106371812
13-00539746
Service Request Number: 13-00539746 • Address: S BUCKNER BLVD & MILITARY PKWY, DALLAS, 75227, DALLAS, TX • City Council District: 5
Service Request Number
13-00539746
Address
S BUCKNER BLVD & MILITARY PKWY, DALLAS, 75227, DALLAS, TX
City Council District
5
Department
Police Department
Service Request Type
Chronic Traffic Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-05T17:45:00.000
Status
Closed
Created Date
2013-10-22T17:45:00.000
Update Date
2013-11-04T10:50:39.000
Closed Date
2013-11-04T10:50:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
311 IVR
X Coordinate
2527017.4044940700
Y Coordinate
6967704.2473460400
Unique Key
1105689733
14-00151493
Service Request Number: 14-00151493 • Address: 1545 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00151493
Address
1545 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-06T08:17:31.000
Status
Closed
Created Date
2014-05-01T08:17:31.000
Update Date
2014-05-02T10:46:21.000
Closed Date
2014-05-02T10:46:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487706.0871155100
Y Coordinate
6952100.8968078300
Lat Long Location
1545 S EWING AVE, DALLAS, TX, 75216
Unique Key
1120280781
14-00122707
Service Request Number: 14-00122707 • Address: 2970 ST NICHOLAS DR, DALLAS, TX • City Council District: 3
Service Request Number
14-00122707
Address
2970 ST NICHOLAS DR, DALLAS, TX
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-21T08:46:22.000
Status
Closed
Created Date
2014-04-14T08:46:22.000
Update Date
2014-04-16T06:39:03.000
Closed Date
2014-04-16T06:39:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2468889.4366371200
Y Coordinate
6945396.7382098200
Lat Long Location
2970 ST NICHOLAS DR, DALLAS, TX
Unique Key
1118548877
14-00147809
Service Request Number: 14-00147809 • Address: 3918 W LAWTHER DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00147809
Address
3918 W LAWTHER DR, DALLAS, TX 75214
City Council District
9
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-11T11:22:12.000
Status
Closed
Created Date
2014-04-29T11:22:12.000
Update Date
2014-04-30T15:54:20.000
Closed Date
2014-04-30T15:54:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512418.8966926900
Y Coordinate
6990896.1618594800
Lat Long Location
3918 W LAWTHER DR, DALLAS, TX, 75214
Unique Key
1120068835
14-00153499
Service Request Number: 14-00153499 • Address: 7150 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00153499
Address
7150 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-04T22:55:03.000
Status
Closed
Created Date
2014-05-01T22:55:03.000
Update Date
2014-05-02T20:30:07.000
Closed Date
2014-05-02T20:30:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2511229.5065766900
Y Coordinate
6980683.1597774000
Lat Long Location
7150 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1120397489
14-00156970
Service Request Number: 14-00156970 • Address: 903 S MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00156970
Address
903 S MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-14T09:55:55.000
Status
Closed
Created Date
2014-05-05T09:55:55.000
Update Date
2014-05-08T13:18:46.000
Closed Date
2014-05-08T13:18:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476801.8288850600
Y Coordinate
6955120.6498354700
Lat Long Location
903 S MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1120611254
14-00115516
Service Request Number: 14-00115516 • Address: 525 E 8TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00115516
Address
525 E 8TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-21T07:41:02.000
Status
Closed
Created Date
2014-04-09T07:41:02.000
Update Date
2014-05-01T16:18:22.000
Closed Date
2014-05-01T16:18:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485999.7677523700
Y Coordinate
6960393.0511837600
Lat Long Location
525 E 8TH ST, DALLAS, TX, 75203
Unique Key
1118112353
14-00122708
Service Request Number: 14-00122708 • Address: 1536 E LOUISIANA AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00122708
Address
1536 E LOUISIANA AVE, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-23T08:46:52.000
Status
Closed
Created Date
2014-04-14T08:46:52.000
Update Date
2014-04-16T16:45:03.000
Closed Date
2014-04-16T16:45:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2490767.8082545400
Y Coordinate
6950424.3475240300
Lat Long Location
1536 E LOUISIANA AVE, DALLAS, TX, 75203
Unique Key
1118548968
14-00003704
Service Request Number: 14-00003704 • Address: 1011 S AKARD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
14-00003704
Address
1011 S AKARD ST, DALLAS, TX 75215
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-02-22T09:21:45.000
Status
Closed
Created Date
2014-01-06T09:21:45.000
Update Date
2014-01-17T08:38:07.000
Closed Date
2014-01-14T16:37:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492361.6218826900
Y Coordinate
6968455.6292359600
Lat Long Location
1011 S AKARD ST, DALLAS, TX, 75215
Unique Key
1111069165
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