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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00134926
Service Request Number: 14-00134926 • Address: 3515 PACKARD ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00134926
Address
3515 PACKARD ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-09T21:02:30.000
Status
Closed
Created Date
2014-04-21T21:02:30.000
Update Date
2014-08-28T10:53:33.000
Closed Date
2014-08-28T10:53:32.000
Priority
Standard
Method Received Description
Web
X Coordinate
2500341.2442764200
Y Coordinate
6964081.1639931100
Lat Long Location
3515 PACKARD ST, DALLAS, TX
Unique Key
1119279135
14-00147467
Service Request Number: 14-00147467 • Address: 1818 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00147467
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-30T09:50:17.000
Status
Closed
Created Date
2014-04-29T09:50:17.000
Update Date
2014-04-29T09:50:19.000
Closed Date
2014-04-29T09:50:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Mass Entry
X Coordinate
2468344.7299494800
Y Coordinate
6966447.9506423000
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX, 75212
Unique Key
1120048524
14-00092679
Service Request Number: 14-00092679 • Address: 8416 CAPRIOLA LN, DALLAS, TX • City Council District: 7
Service Request Number
14-00092679
Address
8416 CAPRIOLA LN, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-17T09:02:57.000
Status
Closed
Created Date
2014-03-24T09:02:57.000
Update Date
2014-03-31T15:39:20.000
Closed Date
2014-03-31T15:39:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2527884.6263182600
Y Coordinate
6982095.9838584600
Lat Long Location
8416 CAPRIOLA LN, DALLAS, TX
Unique Key
1116685256
13-00544558
Service Request Number: 13-00544558 • Address: N BUCKNER BLVD & GARLAND RD, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
13-00544558
Address
N BUCKNER BLVD & GARLAND RD, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-13T15:41:59.000
Status
Closed
Created Date
2013-10-25T15:41:59.000
Update Date
2014-01-22T15:25:15.000
Closed Date
2014-01-22T15:25:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2520627.8511662500
Y Coordinate
6991016.5997989100
Unique Key
1106015611
14-00077568
Service Request Number: 14-00077568 • Address: 815 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00077568
Address
815 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-22T13:58:24.000
Status
Closed
Created Date
2014-03-11T13:58:24.000
Update Date
2014-03-24T15:52:34.000
Closed Date
2014-03-24T15:52:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486234.1144530500
Y Coordinate
6962681.9291074600
Lat Long Location
815 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1115738801
13-00544538
Service Request Number: 13-00544538 • Address: BAINBRIDGE DR & W CAMP WISDOM RD, DALLAS, 75237, DALLAS, TX • City Council District: 8
Service Request Number
13-00544538
Address
BAINBRIDGE DR & W CAMP WISDOM RD, DALLAS, 75237, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-04T15:37:21.000
Status
Closed
Created Date
2013-10-25T15:37:21.000
Update Date
2013-11-08T10:43:16.000
Closed Date
2013-11-08T10:43:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2471937.4208438400
Y Coordinate
6927772.6679504800
Unique Key
1106014621
14-00110842
Service Request Number: 14-00110842 • Address: 2104 N MASTERS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00110842
Address
2104 N MASTERS DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-28T16:32:55.000
Status
Closed
Created Date
2014-04-05T16:32:55.000
Update Date
2014-04-28T07:59:45.000
Closed Date
2014-04-28T07:59:45.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537782.1261299500
Y Coordinate
6960419.0467706700
Lat Long Location
2104 N MASTERS DR, DALLAS, TX, 75227
Unique Key
1117832385
14-00110722
Service Request Number: 14-00110722 • Address: 925 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00110722
Address
925 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-25T14:20:48.000
Status
Duplicate (closed)
Created Date
2014-04-05T14:20:48.000
Update Date
2014-06-17T09:57:55.000
Closed Date
2014-06-17T09:57:55.000
Priority
Standard
Method Received Description
Web
X Coordinate
2474493.7170479800
Y Coordinate
6954974.7468121700
Lat Long Location
925 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1117825045
14-00111029
Service Request Number: 14-00111029 • Address: 3858 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00111029
Address
3858 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-14T09:12:48.000
Status
Closed
Created Date
2014-04-06T09:12:48.000
Update Date
2014-04-07T10:32:58.000
Closed Date
2014-04-07T10:32:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479143.7760124200
Y Coordinate
6940607.9003843500
Lat Long Location
3858 S POLK ST, DALLAS, TX, 75224
Unique Key
1117845008
14-00156933
Service Request Number: 14-00156933 • Address: 123 N MERRIFIELD RD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00156933
Address
123 N MERRIFIELD RD, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-09T09:45:16.000
Status
Closed
Created Date
2014-05-05T09:45:16.000
Update Date
2014-05-21T09:44:39.000
Closed Date
2014-05-21T09:44:38.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2452737.2246860800
Y Coordinate
6957997.5182976700
Lat Long Location
123 N MERRIFIELD RD, DALLAS, TX, 75211
Unique Key
1120608738
14-00110970
Service Request Number: 14-00110970 • Address: 1400 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00110970
Address
1400 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T23:10:55.000
Status
Closed
Created Date
2014-04-05T23:10:55.000
Update Date
2014-05-07T11:01:12.000
Closed Date
2014-04-14T11:00:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527236.4607044800
Y Coordinate
6955552.3819507700
Lat Long Location
1400 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1117841100
14-00093198
Service Request Number: 14-00093198 • Address: 9825 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 10
Service Request Number
14-00093198
Address
9825 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
10
Department
Equipment & Bldgs Svcs
Service Request Type
Graffiti City Buildings - EBS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-05-05T11:48:52.000
Status
Closed
Created Date
2014-03-24T11:48:52.000
Update Date
2014-03-24T16:31:49.000
Closed Date
2014-03-24T16:29:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515783.1965044600
Y Coordinate
7001226.8115266600
Lat Long Location
9825 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1116714681
14-00153656
Service Request Number: 14-00153656 • Address: 232 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00153656
Address
232 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-26T08:14:11.000
Status
Closed
Created Date
2014-05-02T08:14:11.000
Update Date
2014-10-02T16:37:21.000
Closed Date
2014-10-02T16:37:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483146.7074875400
Y Coordinate
6954222.3270532400
Lat Long Location
232 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1120407842
14-00003735
Service Request Number: 14-00003735 • Address: 3090 N STEMMONS FWY, DALLAS, TX 75247 • City Council District: 6
Service Request Number
14-00003735
Address
3090 N STEMMONS FWY, DALLAS, TX 75247
City Council District
6
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-02-11T09:37:43.000
Status
Closed
Created Date
2014-01-06T09:37:43.000
Update Date
2014-01-28T09:01:32.000
Closed Date
2014-01-28T09:01:31.000
Outcome
Unresolved - Referred for Final Resolution
Priority
MCC Standard
Method Received Description
City Council Office
X Coordinate
2472106.5487732100
Y Coordinate
6982322.7441573500
Lat Long Location
3090 N STEMMONS FWY, DALLAS, TX, 75247
Unique Key
1111071171
14-00110904
Service Request Number: 14-00110904 • Address: 112 S WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00110904
Address
112 S WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-19T18:00:41.000
Status
Closed
Created Date
2014-04-05T18:00:41.000
Update Date
2014-04-21T10:50:29.000
Closed Date
2014-04-21T10:50:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2478356.3133107200
Y Coordinate
6958004.0945894000
Lat Long Location
112 S WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1117836221
13-00529845
Service Request Number: 13-00529845 • Address: S R L THORNTON FWY & W SANER AVE, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
13-00529845
Address
S R L THORNTON FWY & W SANER AVE, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-16T16:18:58.000
Status
Closed
Created Date
2013-10-15T16:18:58.000
Update Date
2013-10-15T20:11:27.000
Closed Date
2013-10-15T20:11:26.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Urgent
Method Received Description
Phone
X Coordinate
2482254.2327296000
Y Coordinate
6946482.1389101100
Unique Key
1105022126
14-00097919
Service Request Number: 14-00097919 • Address: 4914 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 3
Service Request Number
14-00097919
Address
4914 S LANCASTER RD, DALLAS, TX 75216
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-08T11:23:51.000
Status
Closed
Created Date
2014-03-27T11:23:51.000
Update Date
2014-05-05T08:35:16.000
Closed Date
2014-05-05T08:35:15.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494365.0218131600
Y Coordinate
6937757.9204826100
Lat Long Location
4914 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1117017051
14-00147479
Service Request Number: 14-00147479 • Address: 2011 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00147479
Address
2011 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-11T09:53:58.000
Status
Closed
Created Date
2014-04-29T09:53:58.000
Update Date
2014-06-02T09:15:16.000
Closed Date
2014-06-02T09:15:15.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496231.2507621800
Y Coordinate
6979866.3857202600
Lat Long Location
2011 N CARROLL AVE, DALLAS, TX, 75204
Unique Key
1120049266
14-00129775
Service Request Number: 14-00129775 • Address: 10101 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 10
Service Request Number
14-00129775
Address
10101 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-20T14:13:43.000
Status
Closed
Created Date
2014-04-17T14:13:43.000
Update Date
2014-04-22T15:50:01.000
Closed Date
2014-04-22T15:50:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2517252.8747619500
Y Coordinate
7002023.3284927800
Lat Long Location
10101 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1118963747
13-00539593
Service Request Number: 13-00539593 • Address: PRESTON RD & FOREST LN, DALLAS, 75230, DALLAS, TX • City Council District: 13
Service Request Number
13-00539593
Address
PRESTON RD & FOREST LN, DALLAS, 75230, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-10T16:20:18.000
Status
Closed
Created Date
2013-10-22T16:20:18.000
Update Date
2013-11-13T12:21:22.000
Closed Date
2013-11-13T12:21:21.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2488911.2226466800
Y Coordinate
7018043.6685093300
Unique Key
1105680211
14-00129890
Service Request Number: 14-00129890 • Address: 8000 S R L THORNTON FWY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00129890
Address
8000 S R L THORNTON FWY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-30T14:47:01.000
Status
Closed
Created Date
2014-04-17T14:47:01.000
Update Date
2014-05-01T09:16:33.000
Closed Date
2014-05-01T09:16:32.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484592.0315504500
Y Coordinate
6923578.2135869600
Lat Long Location
8000 S R L THORNTON FWY, DALLAS, TX, 75241
Unique Key
1118970442
14-00156901
Service Request Number: 14-00156901 • Address: 501 S STOREY ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00156901
Address
501 S STOREY ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T09:37:50.000
Status
Closed
Created Date
2014-05-05T09:37:50.000
Update Date
2014-06-10T08:26:36.000
Closed Date
2014-06-10T08:26:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485236.6807119600
Y Coordinate
6956729.1832384200
Lat Long Location
501 S STOREY ST, DALLAS, TX, 75203
Unique Key
1120606480
14-00147621
Service Request Number: 14-00147621 • Address: 1131 E PENTAGON PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00147621
Address
1131 E PENTAGON PKWY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-11T10:25:17.000
Status
Closed
Created Date
2014-04-29T10:25:17.000
Update Date
2014-05-16T10:42:32.000
Closed Date
2014-05-16T10:42:32.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2488856.5494150700
Y Coordinate
6936577.6425374200
Lat Long Location
1131 E PENTAGON PKWY, DALLAS, TX, 75216
Unique Key
1120057624
14-00153646
Service Request Number: 14-00153646 • Address: 307 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00153646
Address
307 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-13T08:11:07.000
Status
Closed
Created Date
2014-05-02T08:11:07.000
Update Date
2014-05-06T13:11:58.000
Closed Date
2014-05-06T13:11:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2474864.1449281700
Y Coordinate
6957247.3851984500
Lat Long Location
307 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1120407234
14-00111059
Service Request Number: 14-00111059 • Address: 112 S WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00111059
Address
112 S WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-09T10:49:40.000
Status
Closed
Created Date
2014-04-06T10:49:40.000
Update Date
2014-04-06T11:37:56.000
Closed Date
2014-04-06T11:34:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478356.3133107200
Y Coordinate
6958004.0945894000
Lat Long Location
112 S WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1117846868
14-00150289
Service Request Number: 14-00150289 • Address: 700 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00150289
Address
700 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-05T12:53:39.000
Status
Closed
Created Date
2014-04-30T12:53:39.000
Update Date
2014-05-01T15:17:20.000
Closed Date
2014-05-01T15:17:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2480684.6983840400
Y Coordinate
6958059.6289633600
Lat Long Location
700 W 10TH ST, DALLAS, TX, 75208
Unique Key
1120207833
14-00077554
Service Request Number: 14-00077554 • Address: 1014 S CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00077554
Address
1014 S CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-14T13:52:12.000
Status
Closed
Created Date
2014-03-11T13:52:12.000
Update Date
2014-03-13T14:44:16.000
Closed Date
2014-03-13T14:44:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477984.9765368200
Y Coordinate
6954501.5677983500
Lat Long Location
1014 S CLINTON AVE, DALLAS, TX, 75208
Unique Key
1115737792
14-00147495
Service Request Number: 14-00147495 • Address: 2217 S VERNON AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00147495
Address
2217 S VERNON AVE, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-30T09:58:38.000
Status
Closed
Created Date
2014-04-29T09:58:38.000
Update Date
2014-04-29T11:45:42.000
Closed Date
2014-04-29T10:21:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2479913.4631043600
Y Coordinate
6950511.6027638900
Lat Long Location
2217 S VERNON AVE, DALLAS, TX, 75224
Unique Key
1120050267
14-00111045
Service Request Number: 14-00111045 • Address: 7206 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00111045
Address
7206 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-21T10:03:28.000
Status
Closed
Created Date
2014-04-06T10:03:28.000
Update Date
2014-04-11T09:33:47.000
Closed Date
2014-04-11T09:33:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2510193.8062585400
Y Coordinate
6995573.4522737600
Lat Long Location
7206 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1117845929
14-00139670
Service Request Number: 14-00139670 • Address: 2210 S POLK ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00139670
Address
2210 S POLK ST, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-27T07:58:46.000
Status
Closed
Created Date
2014-04-24T07:58:46.000
Update Date
2014-04-24T22:39:25.000
Closed Date
2014-04-24T22:39:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2478974.4740567700
Y Coordinate
6950379.9062715700
Lat Long Location
2210 S POLK ST, DALLAS, TX, 75224
Unique Key
1119561576
14-00111025
Service Request Number: 14-00111025 • Address: 3254 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00111025
Address
3254 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-14T09:10:55.000
Status
Closed
Created Date
2014-04-06T09:10:55.000
Update Date
2014-04-07T10:31:29.000
Closed Date
2014-04-07T10:31:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479077.6206922700
Y Coordinate
6943976.9399999300
Lat Long Location
3254 S POLK ST, DALLAS, TX, 75224
Unique Key
1117844793
14-00105607
Service Request Number: 14-00105607 • Address: 2722 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00105607
Address
2722 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-14T11:05:11.000
Status
Closed
Created Date
2014-04-02T11:05:11.000
Update Date
2014-04-22T15:57:35.000
Closed Date
2014-04-22T15:57:34.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495107.0690642700
Y Coordinate
6983545.1227750500
Lat Long Location
2722 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1117506116
14-00092809
Service Request Number: 14-00092809 • Address: 2000 BLOCK OF EBBTIDE LANE, DALLAS, TX 75224 • Department: Code Compliance District Group
Service Request Number
14-00092809
Address
2000 BLOCK OF EBBTIDE LANE, DALLAS, TX 75224
Department
Code Compliance District Group
Service Request Type
Animal - Noisy - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-02T09:44:45.000
Status
Closed
Created Date
2014-03-24T09:44:45.000
Update Date
2014-03-24T15:37:27.000
Closed Date
2014-03-24T15:37:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
2000 BLOCK OF EBBTIDE LANE, DALLAS, TX, 75224
Unique Key
1116693428
14-00129860
Service Request Number: 14-00129860 • Address: 5430 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00129860
Address
5430 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-20T14:40:40.000
Status
Closed
Created Date
2014-04-17T14:40:40.000
Update Date
2014-05-02T11:39:58.000
Closed Date
2014-05-02T11:39:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484939.1514249600
Y Coordinate
6994594.8095193300
Lat Long Location
5430 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1118968571
14-00003725
Service Request Number: 14-00003725 • Address: 100 W SANER AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00003725
Address
100 W SANER AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-01-07T09:33:33.000
Status
Closed
Created Date
2014-01-06T09:33:33.000
Update Date
2014-01-06T10:36:27.000
Closed Date
2014-01-06T10:34:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2484252.5940481500
Y Coordinate
6946487.4422424500
Lat Long Location
100 W SANER AVE, DALLAS, TX, 75224
Unique Key
1111070498
14-00152115
Service Request Number: 14-00152115 • Address: 807 N BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00152115
Address
807 N BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-07T11:04:04.000
Status
Closed
Created Date
2014-05-01T11:04:04.000
Update Date
2014-05-12T15:46:24.000
Closed Date
2014-05-12T15:46:23.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469147.7560583500
Y Coordinate
6960236.4966272200
Lat Long Location
807 N BARNETT AVE, DALLAS, TX, 75211
Unique Key
1120318475
14-00110935
Service Request Number: 14-00110935 • Address: 824 HAINES AVE, DALLAS, TX • City Council District: 1
Service Request Number
14-00110935
Address
824 HAINES AVE, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-25T19:43:51.000
Status
Closed
Created Date
2014-04-05T19:43:51.000
Update Date
2014-06-20T11:41:13.000
Closed Date
2014-06-20T11:41:12.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2482143.4778422100
Y Coordinate
6960836.6206334300
Lat Long Location
824 HAINES AVE, DALLAS, TX
Unique Key
1117838796
14-00105703
Service Request Number: 14-00105703 • Address: 600 W 9TH ST, DALLAS, TX • City Council District: 1
Service Request Number
14-00105703
Address
600 W 9TH ST, DALLAS, TX
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-07T11:41:53.000
Status
Closed
Created Date
2014-04-02T11:41:53.000
Update Date
2014-04-03T09:47:55.000
Closed Date
2014-04-03T09:47:54.000
Outcome
ACKNOWLEDGE RECEIPT*
Priority
Standard
Method Received Description
Phone
X Coordinate
2481238.8635026300
Y Coordinate
6958530.4773125100
Lat Long Location
600 W 9TH ST, DALLAS, TX
Unique Key
1117512974
13-00570117
Service Request Number: 13-00570117 • Address: DALLAS FT WORTH TPKE & N WESTMORELAND RD, DALLAS, 75212, DALLAS, TX • City Council District: 3
Service Request Number
13-00570117
Address
DALLAS FT WORTH TPKE & N WESTMORELAND RD, DALLAS, 75212, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-24T09:56:30.000
Status
Closed
Created Date
2013-11-14T09:56:30.000
Update Date
2013-11-14T12:21:19.000
Closed Date
2013-11-14T12:21:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2468285.0669690500
Y Coordinate
6965965.8726804500
Unique Key
1107712690
14-00110951
Service Request Number: 14-00110951 • Address: 612 W 5TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00110951
Address
612 W 5TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-25T20:39:13.000
Status
Closed
Created Date
2014-04-05T20:39:13.000
Update Date
2014-08-13T09:23:36.000
Closed Date
2014-08-13T09:23:36.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2481330.8919003400
Y Coordinate
6961469.1212412300
Lat Long Location
612 W 5TH ST, DALLAS, TX, 75208
Unique Key
1117839771
14-00140469
Service Request Number: 14-00140469 • Address: 9500 N CENTRAL EXPY, DALLAS, TX 75231 • City Council District: 13
Service Request Number
14-00140469
Address
9500 N CENTRAL EXPY, DALLAS, TX 75231
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Graffiti City Streets & Bridges - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-05-14T11:31:01.000
Status
Closed
Created Date
2014-04-24T11:31:01.000
Update Date
2014-04-25T13:28:01.000
Closed Date
2014-04-25T13:28:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2499560.3680622200
Y Coordinate
7006569.4786066800
Lat Long Location
9500 N CENTRAL EXPY, DALLAS, TX, 75231
Unique Key
1119610060
13-00544668
Service Request Number: 13-00544668 • Address: TALISMAN DR & WEBB CHAPEL RD, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
13-00544668
Address
TALISMAN DR & WEBB CHAPEL RD, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-01T16:19:45.000
Status
Closed
Created Date
2013-10-25T16:19:45.000
Update Date
2013-10-26T15:13:43.000
Closed Date
2013-10-26T15:13:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2468021.4494031600
Y Coordinate
7015318.1347795600
Unique Key
1106023030
14-00115379
Service Request Number: 14-00115379 • Address: 630 N EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00115379
Address
630 N EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-26T20:05:18.000
Status
Closed
Created Date
2014-04-08T20:05:18.000
Update Date
2014-05-22T09:40:55.000
Closed Date
2014-05-22T09:40:54.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2477592.8522321000
Y Coordinate
6959787.4725211900
Lat Long Location
630 N EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1118104294
14-00110820
Service Request Number: 14-00110820 • Address: 5400 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00110820
Address
5400 N JIM MILLER RD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-14T16:01:30.000
Status
Closed
Created Date
2014-04-05T16:01:30.000
Update Date
2014-04-10T09:52:04.000
Closed Date
2014-04-05T09:51:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521632.5173834900
Y Coordinate
6974978.5553480400
Lat Long Location
5400 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1117831121
14-00111053
Service Request Number: 14-00111053 • Address: 801 W 9TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00111053
Address
801 W 9TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-16T10:30:17.000
Status
Closed
Created Date
2014-04-06T10:30:17.000
Update Date
2014-04-09T11:12:12.000
Closed Date
2014-04-09T11:12:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2480119.7334385100
Y Coordinate
6958561.9416391800
Lat Long Location
801 W 9TH ST, DALLAS, TX, 75208
Unique Key
1117846500
13-00544603
Service Request Number: 13-00544603 • Address: HATCHER ST & MYRTLE ST, DALLAS, 75215, DALLAS, TX • City Council District: 7
Service Request Number
13-00544603
Address
HATCHER ST & MYRTLE ST, DALLAS, 75215, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-04T15:53:59.000
Status
Closed
Created Date
2013-10-25T15:53:59.000
Update Date
2013-10-28T06:48:48.000
Closed Date
2013-10-28T06:48:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2505062.5307784000
Y Coordinate
6962001.5637562700
Unique Key
1106018384
14-00093451
Service Request Number: 14-00093451 • Address: 303 W BROWNLEE AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00093451
Address
303 W BROWNLEE AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-02T14:29:47.000
Status
Closed
Created Date
2014-03-24T14:29:47.000
Update Date
2014-03-26T11:46:27.000
Closed Date
2014-03-26T11:46:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2483086.1379985800
Y Coordinate
6945496.5741525100
Lat Long Location
303 W BROWNLEE AVE, DALLAS, TX, 75224
Unique Key
1116730718
13-00544699
Service Request Number: 13-00544699 • Address: HATCHER ST & 2ND AVE, DALLAS, 75210, DALLAS, TX • City Council District: 7
Service Request Number
13-00544699
Address
HATCHER ST & 2ND AVE, DALLAS, 75210, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-04T16:33:34.000
Status
Closed
Created Date
2013-10-25T16:33:34.000
Update Date
2013-10-28T06:49:48.000
Closed Date
2013-10-28T06:49:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2507720.8140597500
Y Coordinate
6964688.9023665900
Unique Key
1106025023
14-00144782
Service Request Number: 14-00144782 • Address: 100 N RANDOLPH DR, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00144782
Address
100 N RANDOLPH DR, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-01T08:17:29.000
Status
Closed
Created Date
2014-04-28T08:17:29.000
Update Date
2014-04-28T08:34:03.000
Closed Date
2014-04-28T08:34:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2463385.3882800600
Y Coordinate
6957832.6831250800
Lat Long Location
100 N RANDOLPH DR, DALLAS, TX, 75211
Unique Key
1119880321
13-00529565
Service Request Number: 13-00529565 • Address: 4523 VIA SAN ANTONIO, DALLAS, TX 75211 • City Council District: 3
Service Request Number
13-00529565
Address
4523 VIA SAN ANTONIO, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-22T15:02:48.000
Status
Closed
Created Date
2013-10-15T15:02:48.000
Update Date
2013-11-05T08:07:50.000
Closed Date
2013-11-05T08:07:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2461959.3720475100
Y Coordinate
6955944.5170594400
Lat Long Location
4523 VIA, DALLAS, TX, 75211
Unique Key
1105005139
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