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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00147424
Service Request Number: 14-00147424 • Address: 521 S MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00147424
Address
521 S MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Noisy - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-08T09:43:19.000
Status
Closed
Created Date
2014-04-29T09:43:19.000
Update Date
2014-04-29T10:00:07.000
Closed Date
2014-04-29T10:00:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2475295.8228636500
Y Coordinate
6956521.6737188400
Lat Long Location
521 S MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1120046051
14-00122657
Service Request Number: 14-00122657 • Address: 4017 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00122657
Address
4017 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-17T08:29:38.000
Status
Closed
Created Date
2014-04-14T08:29:38.000
Update Date
2014-04-14T09:51:45.000
Closed Date
2014-04-14T09:51:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2486878.2966828300
Y Coordinate
6940247.7468115300
Lat Long Location
4017 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1118545411
13-00539108
Service Request Number: 13-00539108 • Address: ADDISON RD & TRINITY MILLS RD, DALLAS, 75287, DALLAS, TX • City Council District: 12
Service Request Number
13-00539108
Address
ADDISON RD & TRINITY MILLS RD, DALLAS, 75287, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-01T12:57:32.000
Status
Closed
Created Date
2013-10-22T12:57:32.000
Update Date
2013-10-23T07:28:17.000
Closed Date
2013-10-23T07:28:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2480237.1328725900
Y Coordinate
7047159.6460410600
Unique Key
1105650881
14-00077518
Service Request Number: 14-00077518 • Address: 1030 N WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00077518
Address
1030 N WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Sustainable Development and Construction Dept.
Service Request Type
Historic/Conservation District Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-04T13:31:39.000
Status
Closed
Created Date
2014-03-11T13:31:39.000
Update Date
2014-03-21T15:59:12.000
Closed Date
2014-03-21T15:59:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478722.4262742500
Y Coordinate
6962002.3678664800
Lat Long Location
1030 N WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1115735656
14-00093105
Service Request Number: 14-00093105 • Address: 615 S MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00093105
Address
615 S MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-02T11:07:59.000
Status
Closed
Created Date
2014-03-24T11:07:59.000
Update Date
2014-03-25T16:31:31.000
Closed Date
2014-03-25T16:31:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2476797.4753852700
Y Coordinate
6955926.7937278600
Lat Long Location
615 S MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1116708801
14-00134707
Service Request Number: 14-00134707 • Address: 3114 S LLEWELLYN AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00134707
Address
3114 S LLEWELLYN AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-05T17:18:23.000
Status
Closed
Created Date
2014-04-21T17:18:23.000
Update Date
2014-04-28T14:57:10.000
Closed Date
2014-04-28T14:57:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481610.7913068900
Y Coordinate
6944627.4205788300
Lat Long Location
3114 S LLEWELLYN AVE, DALLAS, TX, 75224
Unique Key
1119263492
14-00150183
Service Request Number: 14-00150183 • Address: 10900 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 9
Service Request Number
14-00150183
Address
10900 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-01T12:32:49.000
Status
Closed
Created Date
2014-04-30T12:32:49.000
Update Date
2014-04-30T13:45:36.000
Closed Date
2014-04-30T13:15:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2522699.4700856900
Y Coordinate
7002070.4279130800
Lat Long Location
10900 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1120203859
14-00105663
Service Request Number: 14-00105663 • Address: 1714 S HENDERSON AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00105663
Address
1714 S HENDERSON AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-14T11:26:11.000
Status
Closed
Created Date
2014-04-02T11:26:11.000
Update Date
2014-04-02T16:38:22.000
Closed Date
2014-04-02T16:38:21.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507660.7455269700
Y Coordinate
6973769.1598113100
Lat Long Location
1714 S HENDERSON AVE, DALLAS, TX, 75223
Unique Key
1117510136
14-00110806
Service Request Number: 14-00110806 • Address: 3330 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00110806
Address
3330 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-19T15:54:49.000
Status
Closed
Created Date
2014-04-05T15:54:49.000
Update Date
2014-05-02T09:18:02.000
Closed Date
2014-05-02T09:18:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477779.3218897700
Y Coordinate
6944390.5463784500
Lat Long Location
3330 S EDGEFIELD AVE, DALLAS, TX, 75224
Unique Key
1117830457
14-00122633
Service Request Number: 14-00122633 • Address: 2702 W ILLINOIS AVE, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00122633
Address
2702 W ILLINOIS AVE, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-09T08:19:40.000
Status
Closed
Created Date
2014-04-14T08:19:40.000
Update Date
2014-04-15T09:49:33.000
Closed Date
2014-04-15T09:49:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2471550.2129343000
Y Coordinate
6948869.4319781200
Lat Long Location
2702 W ILLINOIS AVE, DALLAS, TX, 75233
Unique Key
1118543769
14-00077474
Service Request Number: 14-00077474 • Address: 904 E WOODIN BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00077474
Address
904 E WOODIN BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-22T13:01:02.000
Status
Closed
Created Date
2014-03-11T13:01:02.000
Update Date
2014-03-20T07:16:18.000
Closed Date
2014-03-20T07:16:17.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2487594.4462513900
Y Coordinate
6950027.3178212200
Lat Long Location
904 E WOODIN BLVD, DALLAS, TX, 75216
Unique Key
1115732758
13-00534029
Service Request Number: 13-00534029 • Address: 1000 S R L THORNTON FWY, DALLAS, TX 75208 • City Council District: 4
Service Request Number
13-00534029
Address
1000 S R L THORNTON FWY, DALLAS, TX 75208
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-17T09:19:46.000
Status
Closed
Created Date
2013-10-18T09:19:46.000
Update Date
2014-05-15T08:32:30.000
Closed Date
2014-05-15T08:32:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483921.2175865200
Y Coordinate
6954882.8531333500
Lat Long Location
1000 S R L THORNTON FWY, DALLAS, TX, 75208
Unique Key
1105304000
13-00534049
Service Request Number: 13-00534049 • Address: 300 N PAULUS AVE, DALLAS, TX 75214 • City Council District: 14
Service Request Number
13-00534049
Address
300 N PAULUS AVE, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Sidewalk Violations Hazardous - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-25T09:27:43.000
Status
Closed
Created Date
2013-10-18T09:27:43.000
Update Date
2013-10-23T10:24:53.000
Closed Date
2013-10-23T10:24:53.000
Outcome
Resolved - Information Provided
Priority
MCC Priority
Method Received Description
Phone
X Coordinate
2506282.9563040100
Y Coordinate
6981382.8612919800
Lat Long Location
300 N PAULUS AVE, DALLAS, TX, 75214
Unique Key
1105305453
14-00129926
Service Request Number: 14-00129926 • Address: 8000 S R L THORNTON FWY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00129926
Address
8000 S R L THORNTON FWY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-30T14:53:40.000
Status
Closed
Created Date
2014-04-17T14:53:40.000
Update Date
2014-05-01T09:31:59.000
Closed Date
2014-05-01T09:31:57.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484592.0315504500
Y Coordinate
6923578.2135869600
Lat Long Location
8000 S R L THORNTON FWY, DALLAS, TX, 75241
Unique Key
1118972259
14-00110955
Service Request Number: 14-00110955 • Address: 1892 N AKARD ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
14-00110955
Address
1892 N AKARD ST, DALLAS, TX 75201
City Council District
14
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-21T21:16:48.000
Status
Closed
Created Date
2014-04-05T21:16:48.000
Update Date
2014-04-06T08:03:31.000
Closed Date
2014-04-06T08:03:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490193.8794914700
Y Coordinate
6973390.1867208700
Lat Long Location
1892 N AKARD ST, DALLAS, TX, 75201
Unique Key
1117840023
13-00534081
Service Request Number: 13-00534081 • Address: CATHERINE ST & S FRANKLIN ST, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
13-00534081
Address
CATHERINE ST & S FRANKLIN ST, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-21T09:37:09.000
Status
Closed
Created Date
2013-10-18T09:37:09.000
Update Date
2013-10-18T10:05:50.000
Closed Date
2013-10-18T10:05:47.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Emergency
Method Received Description
Phone
X Coordinate
2472999.3732529200
Y Coordinate
6955429.3701535700
Unique Key
1105307566
14-00131865
Service Request Number: 14-00131865 • Address: 4500 E R L THORNTON FWY, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00131865
Address
4500 E R L THORNTON FWY, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-23T16:56:57.000
Status
Closed
Created Date
2014-04-18T16:56:57.000
Update Date
2014-04-19T08:13:53.000
Closed Date
2014-04-19T08:13:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2501927.5628602800
Y Coordinate
6974257.8686967200
Lat Long Location
4500 E R L THORNTON FWY, DALLAS, TX, 75223
Unique Key
1119092580
14-00115381
Service Request Number: 14-00115381 • Address: 630 N EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00115381
Address
630 N EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-11T20:06:34.000
Status
Closed
Created Date
2014-04-08T20:06:34.000
Update Date
2014-04-19T22:52:24.000
Closed Date
2014-04-19T22:52:23.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477592.8518327600
Y Coordinate
6959787.4733312600
Lat Long Location
630 N EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1118104404
14-00137233
Service Request Number: 14-00137233 • Address: 8000 E MOCKINGBIRD LN, DALLAS, TX 75218 • City Council District: 9
Service Request Number
14-00137233
Address
8000 E MOCKINGBIRD LN, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-25T20:30:19.000
Status
Closed
Created Date
2014-04-22T20:30:19.000
Update Date
2014-04-23T10:39:11.000
Closed Date
2014-04-23T10:39:10.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2514496.1057609500
Y Coordinate
6997746.7526130500
Lat Long Location
8000 E MOCKINGBIRD LN, DALLAS, TX, 75218
Unique Key
1119414999
14-00129810
Service Request Number: 14-00129810 • Address: 811 N PLYMOUTH RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00129810
Address
811 N PLYMOUTH RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-30T14:26:25.000
Status
Closed
Created Date
2014-04-17T14:26:25.000
Update Date
2014-04-18T15:38:55.000
Closed Date
2014-04-18T15:38:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2472216.0104599900
Y Coordinate
6960694.9021992800
Lat Long Location
811 N PLYMOUTH RD, DALLAS, TX, 75211
Unique Key
1118965801
14-00131851
Service Request Number: 14-00131851 • Address: 2113 S VERNON AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00131851
Address
2113 S VERNON AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-25T16:51:21.000
Status
Closed
Created Date
2014-04-18T16:51:21.000
Update Date
2014-04-18T20:03:17.000
Closed Date
2014-04-18T20:03:16.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479909.2788539400
Y Coordinate
6950780.0908855700
Lat Long Location
2113 S VERNON AVE, DALLAS, TX, 75224
Unique Key
1119091898
14-00134938
Service Request Number: 14-00134938 • Address: 3611 FRANK ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00134938
Address
3611 FRANK ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-09T21:26:26.000
Status
Duplicate (closed)
Created Date
2014-04-21T21:26:26.000
Update Date
2014-10-29T09:01:35.000
Closed Date
2014-10-29T09:01:35.000
Priority
Standard
Method Received Description
Web
X Coordinate
2505718.4109183900
Y Coordinate
6967348.9879969300
Lat Long Location
3611 FRANK ST, DALLAS, TX
Unique Key
1119279944
14-00134921
Service Request Number: 14-00134921 • Address: 5305 GROVEWOOD ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00134921
Address
5305 GROVEWOOD ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-09T20:58:22.000
Status
Duplicate (closed)
Created Date
2014-04-21T20:58:22.000
Update Date
2014-05-15T08:56:22.000
Closed Date
2014-05-15T08:56:22.000
Priority
Standard
Method Received Description
Web
X Coordinate
2510623.1362777600
Y Coordinate
6964876.5701472600
Lat Long Location
5305 GROVEWOOD ST, DALLAS, TX
Unique Key
1119278854
13-00534140
Service Request Number: 13-00534140 • Address: BRUTON RD@JIM MILLER RD, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
13-00534140
Address
BRUTON RD@JIM MILLER RD, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-11-27T10:05:15.000
Status
Closed
Created Date
2013-10-18T10:05:15.000
Update Date
2013-11-18T15:15:05.000
Closed Date
2013-11-18T15:15:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1105311469
13-00534143
Service Request Number: 13-00534143 • Address: CATHERINE ST & S FRANKLIN ST, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
13-00534143
Address
CATHERINE ST & S FRANKLIN ST, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Trap Request - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-11-17T10:05:50.000
Status
Open
Created Date
2013-10-18T10:05:50.000
Update Date
2015-01-03T09:12:45.000
Closed Date
2013-10-18T10:05:50.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2472999.3732529200
Y Coordinate
6955429.3701535700
Unique Key
1105311638
14-00147639
Service Request Number: 14-00147639 • Address: 3001 N ST AUGUSTINE RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00147639
Address
3001 N ST AUGUSTINE RD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-11T10:29:40.000
Status
Closed
Created Date
2014-04-29T10:29:40.000
Update Date
2014-05-21T09:54:44.000
Closed Date
2014-05-20T09:54:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535014.0632742900
Y Coordinate
6965494.7720544300
Lat Long Location
3001 N ST AUGUSTINE RD, DALLAS, TX, 75227
Unique Key
1120058645
14-00110839
Service Request Number: 14-00110839 • Address: 2112 N MASTERS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00110839
Address
2112 N MASTERS DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-28T16:27:39.000
Status
Closed
Created Date
2014-04-05T16:27:39.000
Update Date
2014-06-23T16:51:11.000
Closed Date
2014-06-23T16:51:10.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537785.7417421600
Y Coordinate
6960457.3514916500
Lat Long Location
2112 N MASTERS DR, DALLAS, TX, 75227
Unique Key
1117832222
14-00110834
Service Request Number: 14-00110834 • Address: 2112 N MASTERS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00110834
Address
2112 N MASTERS DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-19T16:23:40.000
Status
Closed
Created Date
2014-04-05T16:23:40.000
Update Date
2014-04-27T14:33:31.000
Closed Date
2014-04-27T14:33:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537785.7403903700
Y Coordinate
6960457.3523297800
Lat Long Location
2112 N MASTERS DR, DALLAS, TX, 75227
Unique Key
1117832061
14-00115402
Service Request Number: 14-00115402 • Address: 1000 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00115402
Address
1000 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-13T21:26:14.000
Status
Closed
Created Date
2014-04-08T21:26:14.000
Update Date
2014-04-11T08:43:26.000
Closed Date
2014-04-11T08:43:25.000
Outcome
ACKNOWLEDGE RECEIPT*
Priority
Standard
Method Received Description
Phone
X Coordinate
2479028.2767778900
Y Coordinate
6957314.9305521200
Lat Long Location
1000 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1118105661
14-00140524
Service Request Number: 14-00140524 • Address: 1122 N MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00140524
Address
1122 N MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Drainage Ditch Repairs-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-27T11:44:06.000
Status
Closed
Created Date
2014-04-24T11:44:06.000
Update Date
2014-06-27T08:33:35.000
Closed Date
2014-06-27T08:33:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2476756.3474772300
Y Coordinate
6962794.9742170000
Lat Long Location
1122 N MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1119612612
14-00093260
Service Request Number: 14-00093260 • Address: 1609 S HASKELL AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00093260
Address
1609 S HASKELL AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-28T12:32:32.000
Status
Closed
Created Date
2014-03-24T12:32:32.000
Update Date
2014-03-26T07:50:11.000
Closed Date
2014-03-26T07:50:11.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505101.2780991200
Y Coordinate
6972446.6315811600
Lat Long Location
1609 S HASKELL AVE, DALLAS, TX
Unique Key
1116718732
14-00156891
Service Request Number: 14-00156891 • Address: 1012 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00156891
Address
1012 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-10T09:34:43.000
Status
Closed
Created Date
2014-05-05T09:34:43.000
Update Date
2014-05-05T10:42:19.000
Closed Date
2014-05-05T10:42:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2474533.8539170300
Y Coordinate
6954503.3506960600
Lat Long Location
1012 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1120605699
14-00134934
Service Request Number: 14-00134934 • Address: 308 FORSYTHE DR, DALLAS, TX • City Council District: 8
Service Request Number
14-00134934
Address
308 FORSYTHE DR, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-09T21:19:30.000
Status
Closed
Created Date
2014-04-21T21:19:30.000
Update Date
2014-05-08T08:10:55.000
Closed Date
2014-05-07T08:10:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2524811.3683531000
Y Coordinate
6946171.0476660100
Lat Long Location
308 FORSYTHE DR, DALLAS, TX
Unique Key
1119279674
14-00129798
Service Request Number: 14-00129798 • Address: 206 N RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00129798
Address
206 N RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-20T14:21:17.000
Status
Closed
Created Date
2014-04-17T14:21:17.000
Update Date
2014-04-17T22:13:26.000
Closed Date
2014-04-17T22:13:25.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2469647.7591344000
Y Coordinate
6958402.1904050600
Lat Long Location
206 N RAVINIA DR, DALLAS, TX, 75211
Unique Key
1118965093
14-00093270
Service Request Number: 14-00093270 • Address: 1155 S HASKELL AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00093270
Address
1155 S HASKELL AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-28T12:37:52.000
Status
Closed
Created Date
2014-03-24T12:37:52.000
Update Date
2014-03-25T10:18:15.000
Closed Date
2014-03-25T10:18:11.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503431.9087906100
Y Coordinate
6972590.0347451000
Lat Long Location
1155 S HASKELL AVE, DALLAS, TX
Unique Key
1116719381
13-00529339
Service Request Number: 13-00529339 • Address: 5605 ASHBROOK ROAD, DALLAS, TX 75227-2840 • Department: Code Compliance District Group
Service Request Number
13-00529339
Address
5605 ASHBROOK ROAD, DALLAS, TX 75227-2840
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-10-29T13:24:56.000
Status
Open
Created Date
2013-10-15T13:24:56.000
Update Date
2013-10-15T13:24:56.000
Closed Date
2013-10-15T13:24:56.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
5605 ASHBROOK ROAD, DALLAS, TX, 75227-2840
Unique Key
1104990931
14-00131875
Service Request Number: 14-00131875 • Address: 1118 N HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00131875
Address
1118 N HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-19T17:44:22.000
Status
Closed
Created Date
2014-04-18T17:44:22.000
Update Date
2014-04-19T11:39:37.000
Closed Date
2014-04-19T08:44:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Mobile Apps
X Coordinate
2473674.2026160700
Y Coordinate
6962947.5768864900
Lat Long Location
1118 N HAMPTON RD, DALLAS, TX, 75208
Unique Key
1119093272
14-00156928
Service Request Number: 14-00156928 • Address: 927 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00156928
Address
927 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-09T09:43:58.000
Status
Closed
Created Date
2014-05-05T09:43:58.000
Update Date
2014-06-12T08:38:03.000
Closed Date
2014-06-12T08:38:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2479425.0039081800
Y Coordinate
6958085.9762884600
Lat Long Location
927 W 10TH ST, DALLAS, TX, 75208
Unique Key
1120608299
14-00110947
Service Request Number: 14-00110947 • Address: 1023 S BECKLEY AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00110947
Address
1023 S BECKLEY AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-08T20:30:50.000
Status
Closed
Created Date
2014-04-05T20:30:50.000
Update Date
2014-04-06T19:34:13.000
Closed Date
2014-04-06T19:34:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484164.2596356600
Y Coordinate
6954593.4664975500
Lat Long Location
1023 S BECKLEY AVE, DALLAS, TX, 75203
Unique Key
1117839566
14-00156889
Service Request Number: 14-00156889 • Address: 2525 N HENDERSON AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
14-00156889
Address
2525 N HENDERSON AVE, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-10T09:34:10.000
Status
Closed
Created Date
2014-05-05T09:34:10.000
Update Date
2014-05-05T10:42:37.000
Closed Date
2014-05-05T10:42:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2496815.6072282600
Y Coordinate
6984205.3377846400
Lat Long Location
2525 N HENDERSON AVE, DALLAS, TX, 75206
Unique Key
1120605462
13-00534207
Service Request Number: 13-00534207 • Address: 1 S EL CENTRO WAY, DALLAS, TX 75241 • Department: Code Compliance District Group
Service Request Number
13-00534207
Address
1 S EL CENTRO WAY, DALLAS, TX 75241
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-25T10:26:30.000
Status
Closed
Created Date
2013-10-18T10:26:30.000
Update Date
2013-10-21T15:12:08.000
Closed Date
2013-10-21T15:12:08.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Proactive
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
1 S EL CENTRO WAY, DALLAS, TX, 75241
Unique Key
1105315937
14-00129831
Service Request Number: 14-00129831 • Address: 11382 E LAKE HIGHLANDS DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
14-00129831
Address
11382 E LAKE HIGHLANDS DR, DALLAS, TX 75218
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-25T14:34:05.000
Status
Closed
Created Date
2014-04-17T14:34:05.000
Update Date
2014-04-18T14:02:37.000
Closed Date
2014-04-18T14:02:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2521033.9804084200
Y Coordinate
7002018.4058783700
Lat Long Location
11382 E LAKE HIGHLANDS DR, DALLAS, TX, 75218
Unique Key
1118966971
14-00152106
Service Request Number: 14-00152106 • Address: 804 N BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00152106
Address
804 N BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-07T11:02:00.000
Status
Closed
Created Date
2014-05-01T11:02:00.000
Update Date
2014-06-16T16:30:04.000
Closed Date
2014-06-16T16:30:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469187.8130632200
Y Coordinate
6960228.6205117000
Lat Long Location
804 N BARNETT AVE, DALLAS, TX, 75211
Unique Key
1120318064
14-00147584
Service Request Number: 14-00147584 • Address: 509 N PEAK ST, DALLAS, TX 75246 • City Council District: 2
Service Request Number
14-00147584
Address
509 N PEAK ST, DALLAS, TX 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-17T10:17:16.000
Status
Closed
Created Date
2014-04-29T10:17:16.000
Update Date
2014-05-09T09:09:49.000
Closed Date
2014-05-09T09:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2499307.8228798600
Y Coordinate
6975773.1685463400
Lat Long Location
509 N PEAK ST, DALLAS, TX, 75246
Unique Key
1120055441
14-00134911
Service Request Number: 14-00134911 • Address: 1000 RAIN FOREST DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00134911
Address
1000 RAIN FOREST DR, DALLAS, TX 75217
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-27T20:34:53.000
Status
Closed
Created Date
2014-04-21T20:34:53.000
Update Date
2014-06-25T09:48:28.000
Closed Date
2014-06-25T09:48:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2539610.7853102600
Y Coordinate
6953058.0692902600
Lat Long Location
1000 RAIN FOREST DR, DALLAS, TX, 75217
Unique Key
1119278160
14-00156882
Service Request Number: 14-00156882 • Address: 2325 N PRAIRIE AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00156882
Address
2325 N PRAIRIE AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-09-11T09:31:15.000
Status
Closed
Created Date
2014-05-05T09:31:15.000
Update Date
2014-06-18T09:45:10.000
Closed Date
2014-06-18T09:45:10.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496140.0307070500
Y Coordinate
6981961.3398478400
Lat Long Location
2325 N PRAIRIE AVE, DALLAS, TX, 75204
Unique Key
1120604990
14-00129716
Service Request Number: 14-00129716 • Address: 1419 SAX LEIGH DR, DALLAS, TX • City Council District: 8
Service Request Number
14-00129716
Address
1419 SAX LEIGH DR, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-30T13:59:45.000
Status
Duplicate (closed)
Created Date
2014-04-17T13:59:45.000
Update Date
2014-05-17T09:19:42.000
Closed Date
2014-05-17T09:19:42.000
Priority
Standard
Method Received Description
Web
X Coordinate
2491152.8441452700
Y Coordinate
6930064.8270681600
Lat Long Location
1419 SAX LEIGH DR, DALLAS, TX
Unique Key
1118961278
13-00534193
Service Request Number: 13-00534193 • Address: GLESMAN ST & W MILLETT DR, DALLAS, 75232, DALLAS, TX • City Council District: 3
Service Request Number
13-00534193
Address
GLESMAN ST & W MILLETT DR, DALLAS, 75232, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-11-27T10:21:51.000
Status
Closed
Created Date
2013-10-18T10:21:51.000
Update Date
2013-11-18T15:14:36.000
Closed Date
2013-11-18T15:14:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482292.7584714500
Y Coordinate
6930503.6944308900
Unique Key
1105314998
14-00134928
Service Request Number: 14-00134928 • Address: 3515 PACKARD ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00134928
Address
3515 PACKARD ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-09T21:05:26.000
Status
Duplicate (closed)
Created Date
2014-04-21T21:05:26.000
Update Date
2014-08-28T10:55:37.000
Closed Date
2014-08-28T10:53:32.000
Priority
Standard
Method Received Description
Web
X Coordinate
2500341.2442764200
Y Coordinate
6964081.1639931100
Lat Long Location
3515 PACKARD ST, DALLAS, TX
Unique Key
1119279219
13-00529246
Service Request Number: 13-00529246 • Address: HILLCREST RD & FOREST LN, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
13-00529246
Address
HILLCREST RD & FOREST LN, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-10-22T12:40:44.000
Status
Closed
Created Date
2013-10-15T12:40:44.000
Update Date
2013-10-25T10:21:38.000
Closed Date
2013-10-25T10:21:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2494300.9628941900
Y Coordinate
7018240.0537775600
Unique Key
1104984681
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