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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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Showing 50 real records
14-00105587
Service Request Number: 14-00105587 • Address: 1620 S HENDERSON AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00105587
Address
1620 S HENDERSON AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-14T10:59:14.000
Status
Closed
Created Date
2014-04-02T10:59:14.000
Update Date
2014-04-03T09:45:05.000
Closed Date
2014-04-03T09:45:05.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507445.6709825400
Y Coordinate
6973978.6678756600
Lat Long Location
1620 S HENDERSON AVE, DALLAS, TX, 75223
Unique Key
1117505332
14-00153610
Service Request Number: 14-00153610 • Address: 1200 N TATUM AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00153610
Address
1200 N TATUM AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-16T07:57:42.000
Status
Closed
Created Date
2014-05-02T07:57:42.000
Update Date
2014-05-13T09:12:43.000
Closed Date
2014-05-13T09:12:41.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2455637.5710267800
Y Coordinate
6961738.0969852300
Lat Long Location
1200 N TATUM AVE, DALLAS, TX, 75211
Unique Key
1120404906
13-00533754
Service Request Number: 13-00533754 • Address: S BECKLEY AVE & W CLARENDON DR, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
13-00533754
Address
S BECKLEY AVE & W CLARENDON DR, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-28T08:06:34.000
Status
Closed
Created Date
2013-10-18T08:06:34.000
Update Date
2013-10-21T08:48:20.000
Closed Date
2013-10-21T08:48:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484204.0475087200
Y Coordinate
6954258.5071502800
Unique Key
1105287167
14-00134809
Service Request Number: 14-00134809 • Address: 2847 CASEY ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00134809
Address
2847 CASEY ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-09T18:22:17.000
Status
Closed
Created Date
2014-04-21T18:22:17.000
Update Date
2014-06-19T11:42:56.000
Closed Date
2014-06-19T11:42:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2503004.2976212800
Y Coordinate
6965338.6857702100
Lat Long Location
2847 CASEY ST, DALLAS, TX
Unique Key
1119269583
13-00557655
Service Request Number: 13-00557655 • Address: FIRESIDE DR & WIXOM LN, DALLAS, 75217, DALLAS, TX • City Council District: 8
Service Request Number
13-00557655
Address
FIRESIDE DR & WIXOM LN, DALLAS, 75217, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-05T12:55:08.000
Status
Closed
Created Date
2013-11-05T12:55:08.000
Update Date
2013-11-05T13:08:41.000
Closed Date
2013-11-05T13:08:00.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2533812.5176312300
Y Coordinate
6941799.3352349400
Unique Key
1106896731
14-00093160
Service Request Number: 14-00093160 • Address: 7400 W CAMP WISDOM RD, DALLAS, TX • City Council District: 3
Service Request Number
14-00093160
Address
7400 W CAMP WISDOM RD, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-07T11:26:05.000
Status
Closed
Created Date
2014-03-24T11:26:05.000
Update Date
2014-04-04T09:33:42.000
Closed Date
2014-04-03T09:33:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2443872.1706196600
Y Coordinate
6928612.0083418100
Lat Long Location
7400 W CAMP WISDOM RD, DALLAS, TX
Unique Key
1116712156
14-00150045
Service Request Number: 14-00150045 • Address: 1020 W DAVIS ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00150045
Address
1020 W DAVIS ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-14T11:55:43.000
Status
Closed
Created Date
2014-04-30T11:55:43.000
Update Date
2014-05-06T09:28:32.000
Closed Date
2014-05-06T09:28:31.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2478939.1958906000
Y Coordinate
6959619.1429379400
Lat Long Location
1020 W DAVIS ST, DALLAS, TX, 75208
Unique Key
1120197074
13-00533748
Service Request Number: 13-00533748 • Address: SAPPHIRE ST & S HASKELL AVE, DALLAS, DALLAS, TX • City Council District: 7
Service Request Number
13-00533748
Address
SAPPHIRE ST & S HASKELL AVE, DALLAS, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-27T08:04:53.000
Status
Closed
Created Date
2013-10-18T08:04:53.000
Update Date
2013-10-25T09:11:21.000
Closed Date
2013-10-25T09:11:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2509266.2115932800
Y Coordinate
6972279.9045801300
Unique Key
1105286730
13-00533847
Service Request Number: 13-00533847 • Address: 2887 C F HAWN SERV N, DALLAS, TX 75215 • City Council District: 7
Service Request Number
13-00533847
Address
2887 C F HAWN SERV N, DALLAS, TX 75215
City Council District
7
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-10-28T08:35:55.000
Status
Closed
Created Date
2013-10-18T08:35:55.000
Update Date
2013-10-18T14:37:24.000
Closed Date
2013-10-18T14:37:23.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2504225.6166936000
Y Coordinate
6959018.9016075400
Lat Long Location
2887 C F, DALLAS, TX, 75215
Unique Key
1105293361
14-00122508
Service Request Number: 14-00122508 • Address: 840 W SANER AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00122508
Address
840 W SANER AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-28T22:01:09.000
Status
Closed
Created Date
2014-04-13T22:01:09.000
Update Date
2014-04-21T13:45:27.000
Closed Date
2014-04-21T13:45:25.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Web
X Coordinate
2479964.2314666600
Y Coordinate
6946425.4587299700
Lat Long Location
840 W SANER AVE, DALLAS, TX, 75224
Unique Key
1118534654
14-00115336
Service Request Number: 14-00115336 • Address: 3550 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00115336
Address
3550 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-11T18:48:18.000
Status
Closed
Created Date
2014-04-08T18:48:18.000
Update Date
2014-04-08T19:20:11.000
Closed Date
2014-04-08T19:20:11.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2500935.3642031500
Y Coordinate
6949914.5898556200
Lat Long Location
3550 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1118098983
14-00151288
Service Request Number: 14-00151288 • Address: 6223 VELASCO AVE, DALLAS, TX • City Council District: 14
Service Request Number
14-00151288
Address
6223 VELASCO AVE, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-14T19:21:21.000
Status
Closed
Created Date
2014-04-30T19:21:21.000
Update Date
2014-05-06T14:42:05.000
Closed Date
2014-05-06T14:42:04.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2503573.4014670400
Y Coordinate
6986099.8411723600
Lat Long Location
6223 VELASCO AVE, DALLAS, TX
Unique Key
1120264061
13-00533850
Service Request Number: 13-00533850 • Address: HI LINE DR & OAK LAWN AVE, DALLAS, 75207, DALLAS, TX • City Council District: 6
Service Request Number
13-00533850
Address
HI LINE DR & OAK LAWN AVE, DALLAS, 75207, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Non Dispatch/Other - STS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-10-28T08:36:46.000
Status
Closed
Created Date
2013-10-18T08:36:46.000
Update Date
2013-10-21T06:46:45.000
Closed Date
2013-10-21T06:46:45.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Phone
X Coordinate
2484680.2104428900
Y Coordinate
6976873.3061007900
Unique Key
1105293601
14-00077460
Service Request Number: 14-00077460 • Address: 1011 S AKARD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
14-00077460
Address
1011 S AKARD ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-22T12:56:08.000
Status
Closed
Created Date
2014-03-11T12:56:08.000
Update Date
2014-03-12T12:21:32.000
Closed Date
2014-03-12T12:21:31.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2492361.6218826900
Y Coordinate
6968455.6292359600
Lat Long Location
1011 S AKARD ST, DALLAS, TX, 75215
Unique Key
1115731971
14-00137380
Service Request Number: 14-00137380 • Address: 803 S WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00137380
Address
803 S WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-05T07:39:57.000
Status
Closed
Created Date
2014-04-23T07:39:57.000
Update Date
2014-05-16T10:29:27.000
Closed Date
2014-05-16T10:29:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2477182.6149626400
Y Coordinate
6955664.2528824400
Lat Long Location
803 S WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1119425195
14-00122494
Service Request Number: 14-00122494 • Address: 3500 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 2
Service Request Number
14-00122494
Address
3500 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
2
Department
Trinity Watershed Management
Service Request Type
Water Pollution Urgent - Creek, Lake, River - TWM
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-18T20:40:51.000
Status
Closed
Created Date
2014-04-13T20:40:51.000
Update Date
2014-04-13T20:53:57.000
Closed Date
2014-04-13T20:53:55.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2471568.6127229500
Y Coordinate
6999065.0953242000
Lat Long Location
3500 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1118533602
14-00110844
Service Request Number: 14-00110844 • Address: 2233 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00110844
Address
2233 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-10T16:33:05.000
Status
Closed
Created Date
2014-04-05T16:33:05.000
Update Date
2014-04-10T10:34:46.000
Closed Date
2014-04-07T10:34:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2532525.2450270900
Y Coordinate
6960926.7526307900
Lat Long Location
2233 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1117832490
14-00137309
Service Request Number: 14-00137309 • Address: 8383 PRESTON CENTER PLAZA, DALLAS, TX 75225 • Department: Department of Public Works
Service Request Number
14-00137309
Address
8383 PRESTON CENTER PLAZA, DALLAS, TX 75225
Department
Department of Public Works
Service Request Type
Wheel Chair Ramp/Curb Cuts - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-12T23:52:12.000
Status
Closed
Created Date
2014-04-22T23:52:12.000
Update Date
2014-04-25T15:43:50.000
Closed Date
2014-04-25T15:43:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
8383 PRESTON CENTER PLAZA, DALLAS, TX, 75225
Unique Key
1119419891
14-00131627
Service Request Number: 14-00131627 • Address: 3512 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
14-00131627
Address
3512 S HARWOOD ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-02T15:04:40.000
Status
Closed
Created Date
2014-04-18T15:04:40.000
Update Date
2014-05-12T11:17:17.000
Closed Date
2014-05-12T11:17:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2500004.0400069000
Y Coordinate
6963760.7937385200
Lat Long Location
3512 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1119079330
13-00533559
Service Request Number: 13-00533559 • Address: MEREDITH AVE & S ALBROOK ST, DALLAS, 75211, DALLAS, TX 75211 • City Council District: 3
Service Request Number
13-00533559
Address
MEREDITH AVE & S ALBROOK ST, DALLAS, 75211, DALLAS, TX 75211
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-15T20:47:06.000
Status
Closed
Created Date
2013-10-17T20:47:06.000
Update Date
2014-01-16T08:40:46.000
Closed Date
2014-01-16T08:39:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2465592.1775388500
Y Coordinate
6956826.5330935000
Unique Key
1105272846
14-00118624
Service Request Number: 14-00118624 • Address: 102 N HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00118624
Address
102 N HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-13T13:33:53.000
Status
Closed
Created Date
2014-04-10T13:33:53.000
Update Date
2014-04-15T15:30:38.000
Closed Date
2014-04-15T15:30:37.000
Priority
Standard
Method Received Description
Web
X Coordinate
2473712.5689232900
Y Coordinate
6958059.0299979900
Lat Long Location
102 N HAMPTON RD, DALLAS, TX, 75208
Unique Key
1118295625
13-00539059
Service Request Number: 13-00539059 • Address: PRESTON RD & L B J FWY, DALLAS, 75240, DALLAS, TX 75240 • City Council District: 11
Service Request Number
13-00539059
Address
PRESTON RD & L B J FWY, DALLAS, 75240, DALLAS, TX 75240
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-31T12:36:11.000
Status
Closed
Created Date
2013-10-22T12:36:11.000
Update Date
2013-12-02T11:40:28.000
Closed Date
2013-12-02T07:48:14.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2488961.7479919500
Y Coordinate
7023813.0092853100
Unique Key
1105648085
14-00134785
Service Request Number: 14-00134785 • Address: 3743 DUNBAR ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00134785
Address
3743 DUNBAR ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-09T17:57:51.000
Status
Closed
Created Date
2014-04-21T17:57:51.000
Update Date
2014-05-30T15:33:44.000
Closed Date
2014-05-30T15:33:43.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2503672.6535932100
Y Coordinate
6966062.1877235900
Lat Long Location
3743 DUNBAR ST, DALLAS, TX
Unique Key
1119268102
14-00077482
Service Request Number: 14-00077482 • Address: 100 S JIM MILLER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00077482
Address
100 S JIM MILLER RD, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-22T13:06:51.000
Status
Closed
Created Date
2014-03-11T13:06:51.000
Update Date
2014-03-20T08:44:01.000
Closed Date
2014-03-19T08:43:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2522070.8757842000
Y Coordinate
6947108.8277514700
Lat Long Location
100 S JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1115733227
14-00093171
Service Request Number: 14-00093171 • Address: 614 N CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00093171
Address
614 N CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-07T11:33:46.000
Status
Closed
Created Date
2014-03-24T11:33:46.000
Update Date
2014-03-26T09:02:07.000
Closed Date
2014-03-26T09:02:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2477973.1746474300
Y Coordinate
6959714.4438095800
Lat Long Location
614 N CLINTON AVE, DALLAS, TX, 75208
Unique Key
1116712888
14-00137295
Service Request Number: 14-00137295 • Address: 3678 N BUCKNER SERV E, DALLAS, TX 75228 • City Council District: 7
Service Request Number
14-00137295
Address
3678 N BUCKNER SERV E, DALLAS, TX 75228
City Council District
7
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-06T22:25:33.000
Status
Closed
Created Date
2014-04-22T22:25:33.000
Update Date
2014-04-23T10:35:20.000
Closed Date
2014-04-23T10:35:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2527038.5252254600
Y Coordinate
6979225.6018919900
Lat Long Location
3678 N BUCKNER, DALLAS, TX, 75228
Unique Key
1119418725
14-00093136
Service Request Number: 14-00093136 • Address: 711 W CANTY ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00093136
Address
711 W CANTY ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-25T11:18:29.000
Status
Closed
Created Date
2014-03-24T11:18:29.000
Update Date
2014-03-24T12:05:42.000
Closed Date
2014-03-24T12:05:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2480786.6274361700
Y Coordinate
6960735.9746176500
Lat Long Location
711 W CANTY ST, DALLAS, TX, 75208
Unique Key
1116710702
14-00077513
Service Request Number: 14-00077513 • Address: 205 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00077513
Address
205 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-05-13T13:29:21.000
Status
Closed
Created Date
2014-03-11T13:29:21.000
Update Date
2014-04-10T16:23:55.000
Closed Date
2014-04-10T16:23:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474861.8201022100
Y Coordinate
6957635.4339179900
Lat Long Location
205 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1115735316
14-00131631
Service Request Number: 14-00131631 • Address: 1800 N HARWOOD ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
14-00131631
Address
1800 N HARWOOD ST, DALLAS, TX 75201
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-23T15:05:06.000
Status
Closed
Created Date
2014-04-18T15:05:06.000
Update Date
2014-05-23T16:44:44.000
Closed Date
2014-05-23T16:44:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490825.7290109400
Y Coordinate
6973763.3050584900
Lat Long Location
1800 N HARWOOD ST, DALLAS, TX, 75201
Unique Key
1119079512
14-00137307
Service Request Number: 14-00137307 • Address: 1408 S CLINTON AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00137307
Address
1408 S CLINTON AVE, DALLAS, TX 75224
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-28T23:19:15.000
Status
Closed
Created Date
2014-04-22T23:19:15.000
Update Date
2014-04-23T18:47:10.000
Closed Date
2014-04-23T18:47:10.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2478272.5970378400
Y Coordinate
6952977.7974937400
Lat Long Location
1408 S CLINTON AVE, DALLAS, TX, 75224
Unique Key
1119419758
14-00153607
Service Request Number: 14-00153607 • Address: 1339 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00153607
Address
1339 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-08T07:56:30.000
Status
Closed
Created Date
2014-05-02T07:56:30.000
Update Date
2014-05-19T15:20:51.000
Closed Date
2014-05-19T15:20:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505264.5637677800
Y Coordinate
6973291.8981977800
Lat Long Location
1339 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1120404763
14-00093258
Service Request Number: 14-00093258 • Address: 1603 S HASKELL AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00093258
Address
1603 S HASKELL AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-28T12:30:56.000
Status
Closed
Created Date
2014-03-24T12:30:56.000
Update Date
2014-03-26T07:45:21.000
Closed Date
2014-03-26T07:45:20.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505054.2913740400
Y Coordinate
6972450.4057117000
Lat Long Location
1603 S HASKELL AVE, DALLAS, TX
Unique Key
1116718593
14-00118652
Service Request Number: 14-00118652 • Address: 1201 W COMMERCE ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
14-00118652
Address
1201 W COMMERCE ST, DALLAS, TX 75208
City Council District
6
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-24T13:41:31.000
Status
Closed
Created Date
2014-04-10T13:41:31.000
Update Date
2014-04-18T09:10:14.000
Closed Date
2014-04-18T09:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478666.2590075000
Y Coordinate
6968171.8810124900
Lat Long Location
1201 W COMMERCE ST, DALLAS, TX, 75208
Unique Key
1118297293
14-00093065
Service Request Number: 14-00093065 • Address: 5910 E MOCKINGBIRD LN, DALLAS, TX 75206 • City Council District: 14
Service Request Number
14-00093065
Address
5910 E MOCKINGBIRD LN, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-04-28T10:49:36.000
Status
Closed
Created Date
2014-03-24T10:49:36.000
Update Date
2014-03-25T09:40:13.000
Closed Date
2014-03-25T09:40:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2501281.1877104400
Y Coordinate
6991642.4847139500
Lat Long Location
5910 E MOCKINGBIRD LN, DALLAS, TX, 75206
Unique Key
1116706720
13-00533827
Service Request Number: 13-00533827 • Address: FOREST LN & SWAN LAKE PKWY, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
13-00533827
Address
FOREST LN & SWAN LAKE PKWY, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic - Construction Signs - STS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-23T08:28:50.000
Status
Closed
Created Date
2013-10-18T08:28:50.000
Update Date
2013-10-23T16:52:12.000
Closed Date
2013-10-23T16:52:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2497307.5894598700
Y Coordinate
7018212.6037822300
Unique Key
1105292032
14-00118500
Service Request Number: 14-00118500 • Address: 1516 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00118500
Address
1516 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-15T12:31:40.000
Status
Duplicate (closed)
Created Date
2014-04-10T12:31:40.000
Update Date
2014-04-10T12:31:40.000
Closed Date
2014-04-10T12:31:40.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2486850.2078472100
Y Coordinate
6952451.4177823500
Lat Long Location
1516 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1118289047
14-00118640
Service Request Number: 14-00118640 • Address: 1530 E MISSOURI AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00118640
Address
1530 E MISSOURI AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-24T13:38:21.000
Status
Closed
Created Date
2014-04-10T13:38:21.000
Update Date
2014-04-17T06:47:25.000
Closed Date
2014-04-17T06:47:24.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490626.2967582900
Y Coordinate
6948354.6491587300
Lat Long Location
1530 E MISSOURI AVE, DALLAS, TX, 75216
Unique Key
1118296626
14-00122678
Service Request Number: 14-00122678 • Address: 611 N GLASGOW DR, DALLAS, TX 75214 • City Council District: 14
Service Request Number
14-00122678
Address
611 N GLASGOW DR, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-02T08:36:17.000
Status
Closed
Created Date
2014-04-14T08:36:17.000
Update Date
2015-09-10T08:17:01.000
Closed Date
2014-08-22T08:28:00.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Web
X Coordinate
2504564.5071050700
Y Coordinate
6981563.6635031200
Lat Long Location
611 N GLASGOW DR, DALLAS, TX, 75214
Unique Key
1118546898
13-00533825
Service Request Number: 13-00533825 • Address: CEDAR CREST BLVD & STELLA AVE, DALLAS, 75203, DALLAS, TX 75203 • City Council District: 4
Service Request Number
13-00533825
Address
CEDAR CREST BLVD & STELLA AVE, DALLAS, 75203, DALLAS, TX 75203
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-06T08:28:07.000
Status
Closed
Created Date
2013-10-18T08:28:07.000
Update Date
2013-12-09T17:28:51.000
Closed Date
2013-12-09T17:28:51.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2492834.2347155400
Y Coordinate
6953127.8997917300
Unique Key
1105291916
13-00539087
Service Request Number: 13-00539087 • Address: MCMILLAN AVE & MELROSE AVE, DALLAS, 75206, DALLAS, TX 75206 • City Council District: 2
Service Request Number
13-00539087
Address
MCMILLAN AVE & MELROSE AVE, DALLAS, 75206, DALLAS, TX 75206
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-01T12:49:14.000
Status
Closed
Created Date
2013-10-22T12:49:14.000
Update Date
2013-10-24T10:57:42.000
Closed Date
2013-10-24T10:57:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2498484.0231980600
Y Coordinate
6983908.7000715800
Unique Key
1105649607
14-00039802
Service Request Number: 14-00039802 • Address: 3301 S TYLER ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00039802
Address
3301 S TYLER ST, DALLAS, TX 75224
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-02-12T09:15:11.000
Status
Closed
Created Date
2014-02-05T09:15:11.000
Update Date
2014-02-11T07:43:51.000
Closed Date
2014-02-11T07:43:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479615.4332295200
Y Coordinate
6943025.4814106500
Lat Long Location
3301 S TYLER ST, DALLAS, TX, 75224
Unique Key
1113320563
14-00077526
Service Request Number: 14-00077526 • Address: 223 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00077526
Address
223 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-05-13T13:36:02.000
Status
Closed
Created Date
2014-03-11T13:36:02.000
Update Date
2014-03-25T10:18:22.000
Closed Date
2014-03-25T10:18:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474862.2547840000
Y Coordinate
6957568.8328101800
Lat Long Location
223 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1115736121
14-00134915
Service Request Number: 14-00134915 • Address: 2115 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00134915
Address
2115 S HAMPTON RD, DALLAS, TX 75224
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-30T20:46:07.000
Status
Closed
Created Date
2014-04-21T20:46:07.000
Update Date
2014-05-13T08:07:12.000
Closed Date
2014-05-13T08:07:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473690.2951612400
Y Coordinate
6950424.3591929400
Lat Long Location
2115 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1119278404
14-00122627
Service Request Number: 14-00122627 • Address: 711 N PLEASANT WOODS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00122627
Address
711 N PLEASANT WOODS DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-23T08:17:03.000
Status
Closed
Created Date
2014-04-14T08:17:03.000
Update Date
2014-04-24T16:30:33.000
Closed Date
2014-04-23T10:00:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2539279.5853054800
Y Coordinate
6951550.2434619100
Lat Long Location
711 N PLEASANT WOODS DR, DALLAS, TX, 75217
Unique Key
1118543403
13-00534416
Service Request Number: 13-00534416 • Address: 3101 S MERRIFIELD RD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
13-00534416
Address
3101 S MERRIFIELD RD, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-11-27T11:52:34.000
Status
Closed
Created Date
2013-10-18T11:52:34.000
Update Date
2013-11-18T15:09:26.000
Closed Date
2013-11-18T15:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2447500.0100089900
Y Coordinate
6943188.3896922100
Lat Long Location
3101 S MERRIFIELD RD, DALLAS, TX, 75236
Unique Key
1105329385
14-00152109
Service Request Number: 14-00152109 • Address: 2007 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
14-00152109
Address
2007 E LEDBETTER DR, DALLAS, TX 75216
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-13T11:02:50.000
Status
Closed
Created Date
2014-05-01T11:02:50.000
Update Date
2014-05-01T11:15:23.000
Closed Date
2014-05-01T11:00:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2494316.3199824000
Y Coordinate
6936826.1178185900
Lat Long Location
2007 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1120318159
13-00538991
Service Request Number: 13-00538991 • Address: WALNUT HILL LN & INWOOD RD, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
13-00538991
Address
WALNUT HILL LN & INWOOD RD, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-10T12:04:22.000
Status
Closed
Created Date
2013-10-22T12:04:22.000
Update Date
2013-11-13T12:41:53.000
Closed Date
2013-11-13T12:41:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483854.5190808800
Y Coordinate
7007246.3849531100
Unique Key
1105644065
14-00134789
Service Request Number: 14-00134789 • Address: 3706 DUNBAR ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00134789
Address
3706 DUNBAR ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-09T18:02:10.000
Status
Closed
Created Date
2014-04-21T18:02:10.000
Update Date
2014-05-30T15:24:39.000
Closed Date
2014-05-30T15:24:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2503553.1195896900
Y Coordinate
6966232.2516304300
Lat Long Location
3706 DUNBAR ST, DALLAS, TX
Unique Key
1119268360
14-00134774
Service Request Number: 14-00134774 • Address: 103 S TILLERY AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00134774
Address
103 S TILLERY AVE, DALLAS, TX 75211
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-30T17:50:55.000
Status
Closed
Created Date
2014-04-21T17:50:55.000
Update Date
2014-04-24T11:40:17.000
Closed Date
2014-04-24T11:40:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2456059.2077969000
Y Coordinate
6957970.6254414900
Lat Long Location
103 S TILLERY AVE, DALLAS, TX, 75211
Unique Key
1119267435
13-00529107
Service Request Number: 13-00529107 • Address: N HAMPTON RD & LEATH ST, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
13-00529107
Address
N HAMPTON RD & LEATH ST, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-25T11:50:16.000
Status
Closed
Created Date
2013-10-15T11:50:16.000
Update Date
2013-10-15T12:23:45.000
Closed Date
2013-10-15T12:23:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473550.0087444000
Y Coordinate
6974126.5640952400
Unique Key
1104976341
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