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311 Winter Calls

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset aijr-2vdm 16 fields
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Dataset fields
Showing 50 real records
23-00113675
Service Request Number: 23-00113675 • Address: 309 W PEMBROKE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
23-00113675
Address
309 W PEMBROKE AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-03-13T10:47:12.000
Update Date
2023-06-07T01:41:03.000
Closed Date
2023-03-27T15:06:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005IJVCAA4
Lat Location
(32.73850544738898000,-96.82663336724453000)
22-00136727
Service Request Number: 22-00136727 • Address: 611 S HENDERSON AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
22-00136727
Address
611 S HENDERSON AVE, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-04-13T23:59:00.000
Status
Closed
Created Date
2022-04-09T16:56:40.000
Update Date
2023-06-08T23:10:36.000
Closed Date
2022-04-12T08:53:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001mhLRAAY
Lat Location
(32.79476250188691000,-96.75557953538460000)
23-00393899
Service Request Number: 23-00393899 • Address: 8750 MEDITERRANEAN DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
23-00393899
Address
8750 MEDITERRANEAN DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2023-08-25T03:12:59.000
Status
Closed
Created Date
2023-08-24T03:12:59.000
Update Date
2023-08-24T03:13:09.000
Closed Date
2023-08-24T03:12:59.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006AACuAAO
Lat Location
(32.86786189379733000,-96.69707112382284000)
26-00158347
Service Request Number: 26-00158347 • Address: 3337 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00158347
Address
3337 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-04-14T17:23:43.000
Update Date
2026-04-15T17:48:31.000
Closed Date
2026-04-15T17:48:29.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001iKg7jAAC
Lat Location
(32.70394761927645000,-96.81484964743210000)
26-00184431
Service Request Number: 26-00184431 • Address: 5419 MORNINGSIDE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00184431
Address
5419 MORNINGSIDE AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-01T06:28:19.000
Update Date
2026-05-15T06:33:02.000
Closed Date
2026-05-15T06:33:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001m6H5GAAU
Lat Location
(32.82921090735286600,-96.77689549783938000)
26-00089242
Service Request Number: 26-00089242 • Address: 3922 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00089242
Address
3922 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-05T14:14:22.000
Update Date
2026-03-09T06:37:04.000
Closed Date
2026-03-09T06:37:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ZxH1oAAF
Lat Location
(32.69675105468732000,-96.81445819732238000)
21-00550949
Service Request Number: 21-00550949 • Address: 1706 S TYLER ST, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00550949
Address
1706 S TYLER ST, DALLAS, TX, 75224
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-06-16T11:51:07.000
Update Date
2023-06-12T01:22:15.000
Closed Date
2021-07-06T15:26:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000n1fmlAAA
Lat Location
(32.72891386677300600,-96.83776962793284000)
24-00521625
Service Request Number: 24-00521625 • Address: 3642 CORTEZ DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
24-00521625
Address
3642 CORTEZ DR, DALLAS, TX, 75220
City Council District
6
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-10-29T18:59:00.000
Status
Closed
Created Date
2024-10-28T09:56:22.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-10-28T11:18:14.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000G3wuHAAR
Lat Location
(32.86625238987760000,-96.85753547541509000)
26-00111854
Service Request Number: 26-00111854 • Address: 2719 PROVINCE LN, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
26-00111854
Address
2719 PROVINCE LN, DALLAS, TX, 75228
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-19T10:31:25.000
Update Date
2026-04-14T08:39:46.000
Closed Date
2026-04-13T16:09:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ckN4rAAE
Lat Location
(32.82345152064154000,-96.66780881308796000)
23-00428497
Service Request Number: 23-00428497 • Address: 7523 GAYGLEN DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
23-00428497
Address
7523 GAYGLEN DR, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2023-09-15T23:59:00.000
Status
Closed
Created Date
2023-09-14T12:43:03.000
Update Date
2023-09-14T12:43:07.000
Closed Date
2023-09-14T12:43:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006I8FiAAK
Lat Location
(32.70990761769681000,-96.69275712386515000)
25-00432305
Service Request Number: 25-00432305 • Address: 2419 MADERA ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
25-00432305
Address
2419 MADERA ST, DALLAS, TX, 75206
City Council District
14
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-09-19T23:59:00.000
Status
Closed
Created Date
2025-09-06T21:24:52.000
Update Date
2026-05-15T13:22:58.000
Closed Date
2026-05-15T13:22:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000zuP3pAAE
Lat Location
(32.81583487112319000,-96.77826932470480000)
26-00095367
Service Request Number: 26-00095367 • Address: 1400 N GARRETT AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
26-00095367
Address
1400 N GARRETT AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-03-09T17:27:55.000
Update Date
2026-03-09T18:37:00.000
Closed Date
2026-03-09T18:36:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aiGYTAA2
Lat Location
(32.80588121325078000,-96.77114206367865000)
25-00031633
Service Request Number: 25-00031633 • Address: 10927 LISTI DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
25-00031633
Address
10927 LISTI DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-01-31T18:59:00.000
Status
Closed
Created Date
2025-01-24T09:47:55.000
Update Date
2025-01-31T19:19:50.000
Closed Date
2025-01-29T17:53:05.000
Outcome
Replaced Roll Cart(s)
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Rfg70AAB
Lat Location
(32.87217642417880400,-96.69587496007230000)
26-00283709
Service Request Number: 26-00283709 • Address: 1533 HICKORY ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
26-00283709
Address
1533 HICKORY ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-06-30T23:59:00.000
Status
Closed
Created Date
2026-06-28T20:23:03.000
Update Date
2026-07-04T10:33:14.000
Closed Date
2026-07-02T10:31:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001yxHhhAAE
Lat Location
(32.76868733676829500,-96.78787463611914000)
23-00140444
Service Request Number: 23-00140444 • Address: 10629 NORTHBORO ST, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
23-00140444
Address
10629 NORTHBORO ST, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-04-05T23:59:00.000
Status
Closed
Created Date
2023-03-29T08:41:41.000
Update Date
2023-06-07T01:36:37.000
Closed Date
2023-03-31T15:25:32.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000005NF1yAAG
Lat Location
(32.89217404593918000,-96.77620202708195000)
22-00237244
Service Request Number: 22-00237244 • Address: 1515 E RED BIRD LN, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
22-00237244
Address
1515 E RED BIRD LN, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2022-08-11T23:59:00.000
Status
Closed
Created Date
2022-06-07T08:55:25.000
Update Date
2026-08-07T13:49:25.000
Closed Date
2022-08-09T06:41:06.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002O91yAAC
Lat Location
(32.67512000605087500,-96.79912553807362000)
26-00056497
Service Request Number: 26-00056497 • Address: CHAUCER PL & W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
26-00056497
Address
CHAUCER PL & W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2026-02-12T13:56:17.000
Update Date
2026-03-09T10:40:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001VfL9QAAV
Lat Location
(32.66219756437721000,-96.86789789803927000)
26-00348760
Service Request Number: 26-00348760 • Address: 820 S WALTON WALKER BLVD NB, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
26-00348760
Address
820 S WALTON WALKER BLVD NB, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-08-08T23:59:00.000
Status
Closed
Created Date
2026-08-06T18:02:34.000
Update Date
2026-08-08T14:33:10.000
Closed Date
2026-08-07T10:46:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000027xmDHAAY
Lat Location
(32.73753460403500000,-96.91916089606353000)
26-00199096
Service Request Number: 26-00199096 • Address: 707 N ZANG BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00199096
Address
707 N ZANG BLVD, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-09T16:40:50.000
Update Date
2026-05-15T09:46:47.000
Closed Date
2026-05-15T09:46:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001nz9ODAAY
Lat Location
(32.75081696036673000,-96.82433864853435000)
22-00292259
Service Request Number: 22-00292259 • Address: 3015 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00292259
Address
3015 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-11T12:46:49.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-12T09:46:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002qeGaAAI
Lat Location
(32.69627193879729500,-96.76883847878796000)
23-00450958
Service Request Number: 23-00450958 • Address: 2920 BRIGHAM LN, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
23-00450958
Address
2920 BRIGHAM LN, DALLAS, TX, 75215
City Council District
7
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-09-29T23:59:00.000
Status
Closed
Created Date
2023-09-28T13:35:02.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2023-09-28T14:48:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006NRf4AAG
Lat Location
(32.75129561939915000,-96.74847181066791000)
26-00092404
Service Request Number: 26-00092404 • Address: FAIRMOUNT ST & MCKINNEY AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
26-00092404
Address
FAIRMOUNT ST & MCKINNEY AVE, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-07T14:14:02.000
Update Date
2026-03-09T09:39:18.000
Closed Date
2026-03-09T09:39:17.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aMKkRAAW
Lat Location
(32.79507222060621000,-96.80214364127815000)
26-00267326
Service Request Number: 26-00267326 • Address: 15839 MEADOWVISTA DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
26-00267326
Address
15839 MEADOWVISTA DR, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-06-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-06-17T12:59:39.000
Update Date
2026-06-18T16:02:37.000
Closed Date
2026-06-18T16:02:35.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001wWmqnAAC
Lat Location
(32.96493405566092000,-96.78525886746355000)
26-00095378
Service Request Number: 26-00095378 • Address: 3418 SANTA GERTRUDIS DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00095378
Address
3418 SANTA GERTRUDIS DR, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T18:41:22.000
Update Date
2026-03-09T20:08:16.000
Closed Date
2026-03-09T20:08:16.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aiOcTAAU
Lat Location
(32.65760144882990000,-96.76368841206414000)
24-00458719
Service Request Number: 24-00458719 • Address: 7610 MULLRANY DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
24-00458719
Address
7610 MULLRANY DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-21T13:02:30.000
Update Date
2024-10-11T14:15:59.000
Closed Date
2024-10-11T14:15:59.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000009lFBLAA2
Lat Location
(32.98437559118940500,-96.77769507824243000)
25-00278223
Service Request Number: 25-00278223 • Address: 9039 DORINDA CIR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00278223
Address
9039 DORINDA CIR, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2025-06-12T18:59:00.000
Status
Closed
Created Date
2025-06-11T17:29:18.000
Update Date
2025-06-11T17:29:47.000
Closed Date
2025-06-11T17:29:18.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000lYxyhAAC
Lat Location
(32.70069096522520000,-96.66464155736334000)
23-00131311
Service Request Number: 23-00131311 • Address: 3027 SHOREWOOD DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
23-00131311
Address
3027 SHOREWOOD DR, DALLAS, TX, 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2023-03-24T23:59:00.000
Status
Closed
Created Date
2023-03-23T12:09:59.000
Update Date
2023-06-07T01:30:48.000
Closed Date
2023-03-26T22:33:26.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005LZg3AAG
Lat Location
(32.81786607982269000,-96.66323456474248000)
26-00076092
Service Request Number: 26-00076092 • Address: 5818 BERNAL DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00076092
Address
5818 BERNAL DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - New - TPW
Ert Estimated Response Time
110 Business Days
Overall Service Request Due Date
2026-08-14T23:59:00.000
Status
Closed
Created Date
2026-02-25T15:14:35.000
Update Date
2026-03-09T11:17:27.000
Closed Date
2026-03-09T11:17:26.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001YIhnBAAT
Lat Location
(32.77188853678091000,-96.91389570687309000)
26-00261106
Service Request Number: 26-00261106 • Address: 3704 ALMAZAN DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00261106
Address
3704 ALMAZAN DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-15T15:14:00.000
Update Date
2026-06-18T12:00:38.000
Closed Date
2026-06-18T12:00:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001vi5sIAAQ
Lat Location
(32.86417821930023000,-96.85587914214831000)
21-00838020
Service Request Number: 21-00838020 • Address: 6011 BENTWOOD TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00838020
Address
6011 BENTWOOD TRL, DALLAS, TX, 75252
City Council District
12
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-09-11T18:15:03.000
Update Date
2023-06-09T00:10:03.000
Closed Date
2021-10-22T09:27:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000qwgeuAAA
Lat Location
(33.00395815426503500,-96.80417328610552000)
23-00303210
Service Request Number: 23-00303210 • Address: 2424 MICHIGAN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00303210
Address
2424 MICHIGAN AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-07-07T23:59:00.000
Status
Closed
Created Date
2023-07-03T13:17:19.000
Update Date
2023-07-05T15:41:49.000
Closed Date
2023-07-05T15:41:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005rNs2AAE
Lat Location
(32.71880250322046000,-96.81690967425641000)
26-00354205
Service Request Number: 26-00354205 • Address: 13130 CHANDLER DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00354205
Address
13130 CHANDLER DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-08-12T23:59:00.000
Status
Closed
Created Date
2026-08-10T21:05:24.000
Update Date
2026-08-11T11:29:01.000
Closed Date
2026-08-11T11:29:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000028mIeXAAU
Lat Location
(32.92885933878001500,-96.71540647113310000)
23-00070362
Service Request Number: 23-00070362 • Address: 1130 ROCK ISLAND ST, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
23-00070362
Address
1130 ROCK ISLAND ST, DALLAS, TX, 75207
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-02-14T16:16:16.000
Update Date
2023-06-07T01:58:03.000
Closed Date
2023-02-26T09:42:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005ABDHAA4
Lat Location
(32.76388894678420600,-96.80298505477461000)
22-00257779
Service Request Number: 22-00257779 • Address: 8449 FREEPORT DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
22-00257779
Address
8449 FREEPORT DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2022-06-17T23:35:23.000
Update Date
2023-06-08T23:14:30.000
Closed Date
2022-06-18T09:50:53.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000002ckldAAA
Lat Location
(32.80928561568716600,-96.67836595508001000)
26-00301835
Service Request Number: 26-00301835 • Address: 2500 BOTHAM JEAN BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00301835
Address
2500 BOTHAM JEAN BLVD, DALLAS, TX, 75215
City Council District
7
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-07-24T23:59:00.000
Status
Closed
Created Date
2026-07-09T10:17:31.000
Update Date
2026-07-24T17:18:20.000
Closed Date
2026-07-24T17:18:19.000
Outcome
Work Completed
Priority
Priority
Method Received Description
Internal
Unique Key
500cs000021Pc0VAAS
Lat Location
(32.76252993848261500,-96.78569948531327000)
22-00556963
Service Request Number: 22-00556963 • Address: 1514 NEWPORT AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
22-00556963
Address
1514 NEWPORT AVE, DALLAS, TX, 75224
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-30T00:59:00.000
Status
Closed
Created Date
2022-12-24T10:55:39.000
Update Date
2023-06-08T02:12:09.000
Closed Date
2022-12-30T18:02:53.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004Z5gxAAC
Lat Location
(32.72520026523643000,-96.84604609484087000)
21-00997760
Service Request Number: 21-00997760 • Address: 2600 W BROOKLYN AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00997760
Address
2600 W BROOKLYN AVE, DALLAS, TX, 75211
City Council District
1
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-12-28T00:59:00.000
Status
Closed
Created Date
2021-12-24T16:13:00.000
Update Date
2023-06-08T23:58:23.000
Closed Date
2021-12-24T18:01:28.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000vIFB7AAO
Lat Location
(32.73906012737328600,-96.86128114514253000)
22-00136725
Service Request Number: 22-00136725 • Address: 3940 STOCKTON LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
22-00136725
Address
3940 STOCKTON LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-04-13T23:59:00.000
Status
Closed
Created Date
2022-04-09T16:55:35.000
Update Date
2023-06-08T23:10:36.000
Closed Date
2022-04-12T17:07:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001mhKOAAY
Lat Location
(32.99932892252666500,-96.84545623313255000)
26-00092247
Service Request Number: 26-00092247 • Address: 9406 ARBOR PARK DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00092247
Address
9406 ARBOR PARK DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Shopping Cart Routine Pickup - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed
Created Date
2026-03-07T11:39:04.000
Update Date
2026-03-09T11:43:09.000
Closed Date
2026-03-09T11:42:42.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aL8F5AAK
Lat Location
(32.90454881871719000,-96.72806132155560000)
24-00519645
Service Request Number: 24-00519645 • Address: 6701 GOLD DUST TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
24-00519645
Address
6701 GOLD DUST TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-10-28T23:59:00.000
Status
Closed
Created Date
2024-10-26T07:53:47.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-10-26T12:57:27.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000FrEnOAAV
Lat Location
(32.99202012516252600,-96.78952662135423000)
23-00341309
Service Request Number: 23-00341309 • Address: 6948 WINTERWOOD LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
23-00341309
Address
6948 WINTERWOOD LN, DALLAS, TX, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-07-25T12:08:41.000
Update Date
2023-07-27T12:08:31.000
Closed Date
2023-07-27T12:08:29.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000005z9aHAAQ
Lat Location
(32.95893535843321600,-96.78914011862008000)
25-00340759
Service Request Number: 25-00340759 • Address: 10700 COTILLION DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
25-00340759
Address
10700 COTILLION DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-07-17T23:59:00.000
Status
Closed
Created Date
2025-07-15T20:43:24.000
Update Date
2025-07-16T08:10:19.000
Closed Date
2025-07-16T08:10:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000qkpo2AAA
Lat Location
(32.83737248598945000,-96.66345871092348000)
23-00303283
Service Request Number: 23-00303283 • Address: 18300 ROEHAMPTON DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
23-00303283
Address
18300 ROEHAMPTON DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-07-03T13:51:25.000
Update Date
2023-07-06T16:06:46.000
Closed Date
2023-07-06T16:06:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005rP48AAE
Lat Location
(32.99963130231920000,-96.80136239634093000)
26-00062938
Service Request Number: 26-00062938 • Address: BAR X ST & LONGHORN ST, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00062938
Address
BAR X ST & LONGHORN ST, DALLAS, TX, 75228
City Council District
7
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - PDD
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-03-04T00:59:00.000
Status
Closed
Created Date
2026-02-17T15:20:04.000
Update Date
2026-03-09T16:13:59.000
Closed Date
2026-03-09T16:13:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001WZTyjAAH
Lat Location
(32.79898457662348000,-96.71231180032463000)
22-00043243
Service Request Number: 22-00043243 • Address: 5313 LIVINGSTON AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
22-00043243
Address
5313 LIVINGSTON AVE, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-02-10T00:59:00.000
Status
Closed
Created Date
2022-02-02T18:00:20.000
Update Date
2023-06-08T23:30:19.000
Closed Date
2022-02-11T10:04:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000001K4K1AAK
Lat Location
(32.83480527534203000,-96.82149432958316000)
23-00517406
Service Request Number: 23-00517406 • Address: 718 N BEACON ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
23-00517406
Address
718 N BEACON ST, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-11-10T08:22:34.000
Update Date
2023-12-13T17:28:38.000
Closed Date
2023-12-13T17:28:37.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006dr9aAAA
Lat Location
(32.80522177250969000,-96.76078913632722000)
24-00184125
Service Request Number: 24-00184125 • Address: 1841 GOLDWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
24-00184125
Address
1841 GOLDWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-04-25T18:59:00.000
Status
Closed
Created Date
2024-04-22T09:28:24.000
Update Date
2024-04-22T09:48:18.000
Closed Date
2024-04-22T09:48:17.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000007ioUNAAY
Lat Location
(32.65743512364185400,-96.84755016374076000)
24-00365009
Service Request Number: 24-00365009 • Address: 300 N AKARD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
24-00365009
Address
300 N AKARD ST, DALLAS, TX, 75201
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-28T17:28:36.000
Update Date
2024-08-01T11:21:39.000
Closed Date
2024-08-01T11:21:37.000
Priority
Emergency
Method Received Description
API
Unique Key
500cs000002O67yAAC
Lat Location
(32.78212243091335400,-96.79983791455774000)
22-00275299
Service Request Number: 22-00275299 • Address: 7302 ARBOR OAKS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
22-00275299
Address
7302 ARBOR OAKS DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-29T15:18:43.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-07-10T15:51:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002joGGAAY
Lat Location
(32.97558073669877000,-96.78161473480621000)
24-00409636
Service Request Number: 24-00409636 • Address: 928 OAK FOREST DR, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
24-00409636
Address
928 OAK FOREST DR, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-08-22T16:42:40.000
Update Date
2024-09-01T16:18:24.000
Closed Date
2024-09-01T16:18:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000005cZJdAAM
Lat Location
(32.69052984962571000,-96.83752911325988000)
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