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311 Winter Calls

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset aijr-2vdm 16 fields
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Showing 50 real records
26-00086417
Service Request Number: 26-00086417 • Address: 3707 FALLS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00086417
Address
3707 FALLS DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-04T10:25:39.000
Update Date
2026-03-09T11:45:24.000
Closed Date
2026-03-09T11:45:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ZbzxWAAR
Lat Location
(32.72658490435079000,-96.88077539464308000)
24-00031010
Service Request Number: 24-00031010 • Address: 3917 CEDAR SPRINGS RD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
24-00031010
Address
3917 CEDAR SPRINGS RD, DALLAS, TX, 75219
City Council District
14
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-02-28T00:59:00.000
Status
Closed (Transferred)
Created Date
2024-01-22T13:35:24.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2024-01-22T13:43:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000076ScZAAU
Lat Location
(32.81039346525915000,-96.81066761591764000)
25-00320000
Service Request Number: 25-00320000 • Address: 550 GLEN OAKS BLVD, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
25-00320000
Address
550 GLEN OAKS BLVD, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-07-03T22:07:31.000
Update Date
2025-07-09T15:54:05.000
Closed Date
2025-07-09T15:07:58.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000ozeIKAAY
Lat Location
(32.67809463362933000,-96.83368265515891000)
26-00307991
Service Request Number: 26-00307991 • Address: 2324 KIRBY ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
26-00307991
Address
2324 KIRBY ST, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-13T20:57:07.000
Update Date
2026-07-24T10:39:11.000
Closed Date
2026-07-22T09:52:11.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000022KrAvAAK
Lat Location
(32.80896812264363000,-96.78283657360005000)
26-00293768
Service Request Number: 26-00293768 • Address: 3000 DUSTY OAK DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00293768
Address
3000 DUSTY OAK DR, DALLAS, TX, 75227
City Council District
5
Department
Police Department
Service Request Type
Fireworks - DPD
Overall Service Request Due Date
2026-07-08T23:59:00.000
Status
Closed
Created Date
2026-07-04T21:25:38.000
Update Date
2026-07-04T21:25:43.000
Closed Date
2026-07-04T21:25:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000020M4NKAA0
Lat Location
(32.76350798072421400,-96.66748803666441000)
22-00323757
Service Request Number: 22-00323757 • Address: 4940 DUPONT DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
22-00323757
Address
4940 DUPONT DR, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-30T11:57:53.000
Update Date
2023-06-08T03:17:38.000
Closed Date
2022-08-04T10:52:44.000
Priority
Standard
Method Received Description
API
Unique Key
5008z0000036hzOAAQ
Lat Location
(32.68990013777633000,-96.78731771509176000)
25-00566932
Service Request Number: 25-00566932 • Address: 11680 FOREST CENTRAL DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00566932
Address
11680 FOREST CENTRAL DR, DALLAS, TX, 75243
City Council District
10
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-01-01T00:59:00.000
Status
Closed
Created Date
2025-12-01T13:49:19.000
Update Date
2026-01-14T17:08:32.000
Closed Date
2026-01-14T17:08:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001H5DqQAAV
Lat Location
(32.90784478726435000,-96.76687108323132000)
26-00293943
Service Request Number: 26-00293943 • Address: 3900 WALDRON AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00293943
Address
3900 WALDRON AVE, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Fireworks - DPD
Overall Service Request Due Date
2026-07-08T23:59:00.000
Status
Closed
Created Date
2026-07-04T23:16:04.000
Update Date
2026-07-04T23:16:15.000
Closed Date
2026-07-04T23:16:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000020MKaAAAW
Lat Location
(32.75769843147989500,-96.76437333418050000)
21-00442852
Service Request Number: 21-00442852 • Address: 1515 E WACO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00442852
Address
1515 E WACO AVE, DALLAS, TX, 75216
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-05-17T14:57:14.000
Update Date
2023-06-09T00:56:45.000
Closed Date
2021-06-14T09:21:56.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mA5u3AAC
Lat Location
(32.73630636703527000,-96.80123042063254000)
22-00401163
Service Request Number: 22-00401163 • Address: 4017 TOLBERT ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
22-00401163
Address
4017 TOLBERT ST, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-09-17T23:59:00.000
Status
Closed
Created Date
2022-09-14T09:01:37.000
Update Date
2023-06-08T02:31:31.000
Closed Date
2022-09-14T11:15:22.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003Z5ztAAC
Lat Location
(32.77206396591484000,-96.69209564595127000)
25-00547105
Service Request Number: 25-00547105 • Address: 7101 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
25-00547105
Address
7101 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
9
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-12-03T00:59:00.000
Status
Closed
Created Date
2025-11-14T16:54:54.000
Update Date
2026-05-15T13:13:07.000
Closed Date
2026-05-15T13:12:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Dzm1KAAR
Lat Location
(32.84567271283922500,-96.73788397153301000)
26-00140202
Service Request Number: 26-00140202 • Address: 322 HOLLYWOOD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00140202
Address
322 HOLLYWOOD AVE, DALLAS, TX, 75208
City Council District
1
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-14T23:59:00.000
Status
Closed
Created Date
2026-04-05T19:38:10.000
Update Date
2026-04-14T09:23:23.000
Closed Date
2026-04-14T09:23:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001g84P7AAI
Lat Location
(32.74291275995322000,-96.85519999030969000)
26-00291197
Service Request Number: 26-00291197 • Address: 8231 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00291197
Address
8231 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-02T13:16:50.000
Update Date
2026-07-24T14:27:27.000
Closed Date
2026-07-24T14:27:26.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002001mJAAQ
Lat Location
(32.90944936272154000,-96.76195892699316000)
21-00267042
Service Request Number: 21-00267042 • Address: 2719 MICHIGAN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00267042
Address
2719 MICHIGAN AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-03-25T12:53:07.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-05-19T15:47:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000jChaoAAC
Lat Location
(32.71464135813701500,-96.81709939149788000)
21-00932838
Service Request Number: 21-00932838 • Address: 17786 DALLAS NORTH TOLLWAY NB, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00932838
Address
17786 DALLAS NORTH TOLLWAY NB, DALLAS, TX, 75287
City Council District
12
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-12-03T00:59:00.000
Status
Closed
Created Date
2021-11-02T11:45:30.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2021-11-03T11:34:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000tOhl7AAC
Lat Location
(32.99204213816634000,-96.82910628688224000)
25-00227248
Service Request Number: 25-00227248 • Address: 907 CORDOVA ST, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
25-00227248
Address
907 CORDOVA ST, DALLAS, TX, 75223
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2025-05-16T16:26:37.000
Status
Closed
Created Date
2025-05-15T16:26:37.000
Update Date
2025-05-15T16:26:42.000
Closed Date
2025-05-15T16:26:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000hgAv4AAE
Lat Location
(32.80258036808257000,-96.74237727212990000)
26-00208927
Service Request Number: 26-00208927 • Address: 2636 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00208927
Address
2636 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-06-30T23:59:00.000
Status
Closed
Created Date
2026-05-15T10:42:57.000
Update Date
2026-05-15T16:40:10.000
Closed Date
2026-05-15T16:40:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001pCjmjAAC
Lat Location
(32.99685975461261000,-96.86763596867990000)
26-00378972
Service Request Number: 26-00378972 • Address: 541 W 12TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00378972
Address
541 W 12TH ST, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-09-01T23:59:00.000
Status
Closed
Created Date
2026-08-25T16:51:46.000
Update Date
2026-09-04T11:14:11.000
Closed Date
2026-09-02T11:13:36.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002CUL2HAAX
Lat Location
(32.74142622199581000,-96.83100872150260000)
25-00543165
Service Request Number: 25-00543165 • Address: 2604 BRIGHAM LN, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
25-00543165
Address
2604 BRIGHAM LN, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-11-12T15:51:55.000
Update Date
2025-11-12T15:58:57.000
Closed Date
2025-11-12T15:58:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001DLouiAAD
Lat Location
(32.75105690120928000,-96.75422492893560000)
22-00150951
Service Request Number: 22-00150951 • Address: 7759 CLAREMONT DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
22-00150951
Address
7759 CLAREMONT DR, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-04-25T23:59:00.000
Status
Closed
Created Date
2022-04-18T16:55:59.000
Update Date
2023-06-08T23:05:20.000
Closed Date
2022-04-29T16:30:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000001rYZoAAM
Lat Location
(32.79548160890967500,-96.71233340076273000)
24-00319627
Service Request Number: 24-00319627 • Address: 1300 W CAMP WISDOM RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
24-00319627
Address
1300 W CAMP WISDOM RD, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-07-08T23:59:00.000
Status
Closed
Created Date
2024-07-02T04:14:38.000
Update Date
2026-08-07T13:34:44.000
Closed Date
2024-07-03T07:06:39.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000008Bl5wAAC
Lat Location
(32.66198568298777000,-96.84303360742733000)
23-00547518
Service Request Number: 23-00547518 • Address: 830 N BISHOP AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
23-00547518
Address
830 N BISHOP AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-12-02T14:02:06.000
Update Date
2023-12-12T13:22:38.000
Closed Date
2023-12-12T13:22:36.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006mKz3AAE
Lat Location
(32.75271467549016000,-96.82774358775639000)
22-00402597
Service Request Number: 22-00402597 • Address: 7071 BONNIE VIEW RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00402597
Address
7071 BONNIE VIEW RD, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2022-09-15T23:59:00.000
Status
Closed
Created Date
2022-09-14T16:24:05.000
Update Date
2023-06-08T02:31:58.000
Closed Date
2022-09-14T19:31:09.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003ZX0BAAW
Lat Location
(32.66001730276871000,-96.75258900576422000)
26-00153834
Service Request Number: 26-00153834 • Address: 2663 EXETER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00153834
Address
2663 EXETER AVE, DALLAS, TX, 75216
City Council District
4
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - PDD
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-04-27T23:59:00.000
Status
Closed
Created Date
2026-04-13T16:45:25.000
Update Date
2026-04-14T08:45:08.000
Closed Date
2026-04-14T08:44:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hmxXZAAY
Lat Location
(32.70601496536763000,-96.78161493067070000)
24-00357277
Service Request Number: 24-00357277 • Address: 4500 SYCAMORE ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
24-00357277
Address
4500 SYCAMORE ST, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-24T08:13:06.000
Update Date
2024-07-24T15:03:34.000
Closed Date
2024-07-24T15:03:33.000
Priority
Standard
Method Received Description
API
Unique Key
500cs0000020EQ5AAM
Lat Location
(32.79849795904158000,-96.77552165806902000)
26-00065731
Service Request Number: 26-00065731 • Address: 7017 PEMBERTON DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
26-00065731
Address
7017 PEMBERTON DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley Repair - Routine - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-02-18T23:45:26.000
Update Date
2026-03-09T07:26:56.000
Closed Date
2026-03-09T07:26:38.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001WyWjdAAF
Lat Location
(32.89229121193477000,-96.78395892091116000)
25-00129127
Service Request Number: 25-00129127 • Address: 1560 DRURY PL, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
25-00129127
Address
1560 DRURY PL, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-03-24T14:04:53.000
Update Date
2025-04-22T19:18:26.000
Closed Date
2025-04-22T19:18:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000a2HJRAA2
Lat Location
(32.68122909254279000,-96.84690155367606000)
21-00863026
Service Request Number: 21-00863026 • Address: 4226 S FITZHUGH AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00863026
Address
4226 S FITZHUGH AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-09-20T13:46:10.000
Update Date
2023-06-09T00:01:57.000
Closed Date
2021-10-01T10:36:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000rLnHsAAK
Lat Location
(32.77715880407652000,-96.75116087225508000)
22-00193901
Service Request Number: 22-00193901 • Address: 4524 MEEK ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
22-00193901
Address
4524 MEEK ST, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-05-12T13:04:53.000
Update Date
2023-06-08T23:07:25.000
Closed Date
2022-05-26T10:54:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z0000028hZvAAI
Lat Location
(32.71494451782126600,-96.74923508425810000)
23-00284684
Service Request Number: 23-00284684 • Address: 8247 FOREST HILLS BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
23-00284684
Address
8247 FOREST HILLS BLVD, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2023-06-23T15:29:55.000
Status
Closed
Created Date
2023-06-22T15:29:55.000
Update Date
2023-06-22T15:29:59.000
Closed Date
2023-06-22T15:29:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005nk6RAAQ
Lat Location
(32.81350057974541600,-96.71840936868827000)
26-00123560
Service Request Number: 26-00123560 • Address: 2487 S MALCOLM X BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00123560
Address
2487 S MALCOLM X BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Clean Sweep Litter Removal - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-02T23:59:00.000
Status
Closed
Created Date
2026-03-26T10:32:15.000
Update Date
2026-03-29T07:59:03.000
Closed Date
2026-03-29T07:59:00.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001eBgijAAC
Lat Location
(32.77298316506132000,-96.77329800879903000)
22-00108436
Service Request Number: 22-00108436 • Address: 3047 BRITTON AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00108436
Address
3047 BRITTON AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Cost-Plus - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-03-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2022-03-19T12:50:15.000
Update Date
2023-06-08T22:55:04.000
Closed Date
2022-03-22T20:01:40.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001bfDiAAI
Lat Location
(32.70949274121322000,-96.80572769040153000)
22-00299274
Service Request Number: 22-00299274 • Address: 2827 AINWICK CT, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
22-00299274
Address
2827 AINWICK CT, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-07-19T23:59:00.000
Status
Closed
Created Date
2022-07-14T20:41:32.000
Update Date
2023-06-08T03:14:59.000
Closed Date
2022-07-18T11:22:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002thbPAAQ
Lat Location
(32.76198973652865000,-96.69972126258835000)
22-00376741
Service Request Number: 22-00376741 • Address: 736 W 7TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
22-00376741
Address
736 W 7TH ST, DALLAS, TX, 75208
City Council District
1
Department
Planning & Development Department
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-09-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2022-08-22T08:47:49.000
Update Date
2023-06-08T03:07:51.000
Closed Date
2022-08-31T08:45:42.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000003QopJAAS
Lat Location
(32.74883702935232000,-96.83461110676188000)
26-00150690
Service Request Number: 26-00150690 • Address: 16831 THOMAS CHAPEL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00150690
Address
16831 THOMAS CHAPEL DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-11T10:24:59.000
Update Date
2026-05-15T17:29:11.000
Closed Date
2026-05-15T16:42:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hOlnjAAC
Lat Location
(32.98140383648100000,-96.78533277325063000)
24-00188407
Service Request Number: 24-00188407 • Address: 10606 COUNTESS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
24-00188407
Address
10606 COUNTESS DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-05-01T18:59:00.000
Status
Closed
Created Date
2024-04-24T08:58:04.000
Update Date
2024-04-26T15:18:06.000
Closed Date
2024-04-26T15:18:06.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000007jmuGAAQ
Lat Location
(32.89270649782811000,-96.86330779079789000)
23-00166143
Service Request Number: 23-00166143 • Address: 2343 LICORICE PL, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
23-00166143
Address
2343 LICORICE PL, DALLAS, TX, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-04-17T23:59:00.000
Status
Closed
Created Date
2023-04-12T19:22:03.000
Update Date
2023-06-07T01:33:47.000
Closed Date
2023-04-17T11:13:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005RlbKAAS
Lat Location
(32.67003031972707600,-96.66446236142954000)
22-00349463
Service Request Number: 22-00349463 • Address: 9600 MIXON DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
22-00349463
Address
9600 MIXON DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2022-08-18T23:59:00.000
Status
Closed
Created Date
2022-08-16T07:40:44.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2022-08-16T11:55:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003Gwl2AAC
Lat Location
(32.86721322282340000,-96.85281516485881000)
25-00543171
Service Request Number: 25-00543171 • Address: 1510 WHITAKER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00543171
Address
1510 WHITAKER AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-11-12T15:52:58.000
Update Date
2025-11-24T15:13:55.000
Closed Date
2025-11-24T15:13:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001DM9SrAAL
Lat Location
(32.72935350166268600,-96.80764327409827000)
26-00342217
Service Request Number: 26-00342217 • Address: 14939 KNOLLVIEW DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
26-00342217
Address
14939 KNOLLVIEW DR, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-08-10T23:59:00.000
Status
Closed
Created Date
2026-08-03T15:08:55.000
Update Date
2026-08-08T10:11:08.000
Closed Date
2026-08-06T10:10:34.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs0000270Oq7AAE
Lat Location
(32.95279048857187000,-96.78488975763490000)
26-00073083
Service Request Number: 26-00073083 • Address: 10777 BROCKBANK DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
26-00073083
Address
10777 BROCKBANK DR, DALLAS, TX, 75229
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-02-27T00:59:00.000
Status
Closed (Duplicate)
Created Date
2026-02-24T08:05:43.000
Update Date
2026-02-24T15:58:05.000
Closed Date
2026-02-24T15:57:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001XuR0QAAV
Lat Location
(32.89425282524370400,-96.88095131131291000)
23-00375333
Service Request Number: 23-00375333 • Address: HARRY HINES BLVD & W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
23-00375333
Address
HARRY HINES BLVD & W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-08-13T17:13:52.000
Update Date
2023-08-13T17:17:34.000
Closed Date
2023-08-13T17:17:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z0000066CARAA2
Lat Location
(32.85849452373085500,-96.88099569129193000)
26-00259501
Service Request Number: 26-00259501 • Address: 5722 FIRETHORN DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
26-00259501
Address
5722 FIRETHORN DR, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-14T19:07:31.000
Update Date
2026-06-18T12:42:52.000
Closed Date
2026-06-18T12:42:51.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001vUtNXAA0
Lat Location
(32.65475747469189000,-96.97624603912122000)
23-00403426
Service Request Number: 23-00403426 • Address: 4727 ST FRANCIS AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
23-00403426
Address
4727 ST FRANCIS AVE, DALLAS, TX, 75227
City Council District
7
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-09-13T23:59:00.000
Status
Closed
Created Date
2023-08-29T16:13:52.000
Update Date
2023-09-14T09:59:01.000
Closed Date
2023-09-14T09:58:59.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006CE3gAAG
Lat Location
(32.78438313384231000,-96.68621562750040000)
24-00180608
Service Request Number: 24-00180608 • Address: 718 GRANDVIEW AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
24-00180608
Address
718 GRANDVIEW AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-04-19T10:49:03.000
Update Date
2024-05-03T15:16:08.000
Closed Date
2024-05-03T15:16:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000007i2STAAY
Lat Location
(32.79952159684890000,-96.74852333843315000)
24-00508563
Service Request Number: 24-00508563 • Address: 8418 CAMPANELLA DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
24-00508563
Address
8418 CAMPANELLA DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-20T12:44:31.000
Update Date
2024-10-23T10:36:39.000
Closed Date
2024-10-23T10:36:38.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000EmUWoAAN
Lat Location
(32.91823691069266000,-96.75677773402008000)
21-00923734
Service Request Number: 21-00923734 • Address: 1900 N HALL ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00923734
Address
1900 N HALL ST, DALLAS, TX, 75204
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2021-11-30T00:59:00.000
Status
Closed
Created Date
2021-10-26T20:56:34.000
Update Date
2023-06-09T00:08:42.000
Closed Date
2021-10-27T13:54:32.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000sqiPjAAI
Lat Location
(32.79712368213429000,-96.79089360411048000)
25-00458731
Service Request Number: 25-00458731 • Address: 3030 KINKAID DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
25-00458731
Address
3030 KINKAID DR, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-09-24T23:59:00.000
Status
Closed
Created Date
2025-09-21T10:37:15.000
Update Date
2025-09-26T16:21:53.000
Closed Date
2025-09-26T16:21:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000012FS5ZAAW
Lat Location
(32.87718415200826000,-96.87544987668305000)
22-00381904
Service Request Number: 22-00381904 • Address: 2404 GIVENDALE RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00381904
Address
2404 GIVENDALE RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-09-02T15:15:28.000
Update Date
2023-06-08T02:45:33.000
Closed Date
2022-09-02T15:24:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000003SkvWAAS
Lat Location
(32.67700105473130000,-96.78232908084868000)
25-00175897
Service Request Number: 25-00175897 • Address: 703 LOWELL ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
25-00175897
Address
703 LOWELL ST, DALLAS, TX, 75214
City Council District
14
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - PDD
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-05-02T23:59:00.000
Status
Closed
Created Date
2025-04-18T14:39:07.000
Update Date
2025-04-30T10:46:19.000
Closed Date
2025-04-30T10:46:19.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000djuSbAAI
Lat Location
(32.80695722134707600,-96.75825052609736000)
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