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311 Winter Calls

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset aijr-2vdm 16 fields
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Dataset fields
Showing 50 real records
25-00041560
Service Request Number: 25-00041560 • Address: 9403 FAIRHOPE AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00041560
Address
9403 FAIRHOPE AVE, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-02-07T00:59:00.000
Status
Closed
Created Date
2025-01-30T12:56:15.000
Update Date
2025-02-03T16:55:27.000
Closed Date
2025-02-03T16:55:26.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000SUNqIAAX
Lat Location
(32.70847236875881000,-96.66154559378130000)
21-00289902
Service Request Number: 21-00289902 • Address: 2704 LARRY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00289902
Address
2704 LARRY DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-04-01T08:23:24.000
Update Date
2023-06-09T01:52:35.000
Closed Date
2021-04-08T08:30:49.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000jEidsAAC
Lat Location
(32.82415397179561000,-96.66802455024177000)
26-00156203
Service Request Number: 26-00156203 • Address: 5650 GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
26-00156203
Address
5650 GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-14T17:31:40.000
Update Date
2026-04-16T16:57:18.000
Closed Date
2026-04-16T16:11:11.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001i3tJ3AAI
Lat Location
(32.80707207461715000,-96.76076090405920000)
24-00018597
Service Request Number: 24-00018597 • Address: 1474 ANNEX AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
24-00018597
Address
1474 ANNEX AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-01-17T18:59:00.000
Status
Closed
Created Date
2024-01-12T16:38:06.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2024-01-12T21:03:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z0000072wS8AAI
Lat Location
(32.80216820413658500,-96.77679596441938000)
25-00339806
Service Request Number: 25-00339806 • Address: 7156 VINLAND ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
25-00339806
Address
7156 VINLAND ST, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-07-17T23:59:00.000
Status
Closed (Duplicate)
Created Date
2025-07-15T13:18:31.000
Update Date
2025-07-15T19:29:06.000
Closed Date
2025-07-15T19:28:45.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00000qfbiQAAQ
Lat Location
(32.78918462261399500,-96.68822928351851000)
26-00077375
Service Request Number: 26-00077375 • Address: 3443 MINGO ST, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
26-00077375
Address
3443 MINGO ST, DALLAS, TX, 75223
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-26T10:58:49.000
Update Date
2026-02-26T11:12:44.000
Closed Date
2026-02-26T11:12:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001YSVKvAAP
Lat Location
(32.78053731496159000,-96.73705436404242000)
26-00160463
Service Request Number: 26-00160463 • Address: 18028 APPLERIDGE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00160463
Address
18028 APPLERIDGE DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-04-20T23:59:00.000
Status
Closed
Created Date
2026-04-16T20:30:48.000
Update Date
2026-04-18T08:51:28.000
Closed Date
2026-04-18T08:51:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ibgrGAAQ
Lat Location
(32.99825411376761000,-96.86840460713488000)
22-00490247
Service Request Number: 22-00490247 • Address: 533 W 12TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
22-00490247
Address
533 W 12TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2023-01-20T00:59:00.000
Status
Closed
Created Date
2022-11-09T16:26:04.000
Update Date
2026-08-07T13:49:25.000
Closed Date
2022-12-08T17:34:30.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
5008z00000464pjAAA
Lat Location
(32.74142679310436000,-96.83085579374958000)
24-00500346
Service Request Number: 24-00500346 • Address: 7046 JOHN W CARPENTER FWY NB, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
24-00500346
Address
7046 JOHN W CARPENTER FWY NB, DALLAS, TX, 75247
City Council District
6
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-11-14T18:59:00.000
Status
Closed
Created Date
2024-10-15T13:52:39.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2024-10-17T13:36:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Dv2K9AAJ
Lat Location
(32.81617955428992000,-96.86793828299504000)
24-00492186
Service Request Number: 24-00492186 • Address: 2300 LEA CREST DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00492186
Address
2300 LEA CREST DR, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-10-11T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:39:43.000
Update Date
2024-10-10T09:04:02.000
Closed Date
2024-10-10T09:04:01.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000Cw4VpAAJ
Lat Location
(32.70874575379423000,-96.79239613572770000)
26-00205394
Service Request Number: 26-00205394 • Address: BUENA VISTA ST & ARMSTRONG AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
26-00205394
Address
BUENA VISTA ST & ARMSTRONG AVE, DALLAS, TX, 75205
City Council District
14
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-05-28T23:59:00.000
Status
Closed
Created Date
2026-05-13T13:53:18.000
Update Date
2026-05-15T15:35:59.000
Closed Date
2026-05-15T15:33:39.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00001om0boAAA
Lat Location
(32.82246171857582000,-96.79220395599695000)
22-00390161
Service Request Number: 22-00390161 • Address: 5620 EAST SIDE AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
22-00390161
Address
5620 EAST SIDE AVE, DALLAS, TX, 75214
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-09-07T20:05:03.000
Update Date
2023-06-08T02:47:07.000
Closed Date
2022-09-08T14:54:07.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000003VNNRAA4
Lat Location
(32.80064589780767000,-96.75504673937375000)
23-00210420
Service Request Number: 23-00210420 • Address: 2719 ALDEN AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
23-00210420
Address
2719 ALDEN AVE, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-05-17T23:59:00.000
Status
Closed
Created Date
2023-05-14T09:50:57.000
Update Date
2023-06-07T01:11:33.000
Closed Date
2023-05-17T08:50:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005c1kjAAA
Lat Location
(32.74227901445189600,-96.86407461372937000)
23-00086136
Service Request Number: 23-00086136 • Address: 3033 S COCKRELL HILL RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
23-00086136
Address
3033 S COCKRELL HILL RD, DALLAS, TX, 75236
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-02-24T12:31:41.000
Update Date
2023-06-07T01:48:36.000
Closed Date
2023-02-27T16:32:33.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005DEl5AAG
Lat Location
(32.70845644590309000,-96.89167970062054000)
24-00394302
Service Request Number: 24-00394302 • Address: 1011 S FRANKLIN ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
24-00394302
Address
1011 S FRANKLIN ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-08-16T18:59:00.000
Status
Closed
Created Date
2024-08-14T10:13:58.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2024-08-16T11:30:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000004XxLZAA0
Lat Location
(32.73573418182619000,-96.85931167059873000)
22-00458557
Service Request Number: 22-00458557 • Address: 3044 DORRIS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
22-00458557
Address
3044 DORRIS ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-10-24T23:59:00.000
Status
Closed
Created Date
2022-10-19T15:08:05.000
Update Date
2023-06-08T02:39:53.000
Closed Date
2022-10-24T10:41:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003sm5MAAQ
Lat Location
(32.74260129870441000,-96.74733161943900000)
26-00154951
Service Request Number: 26-00154951 • Address: 2633 JEFFRIES ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00154951
Address
2633 JEFFRIES ST, DALLAS, TX, 75215
City Council District
7
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-05-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-04-13T17:41:49.000
Update Date
2026-04-14T10:35:04.000
Closed Date
2026-04-14T10:35:02.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500cs00001htcLDAAY
Lat Location
(32.77346260244507000,-96.77117940459010000)
26-00127040
Service Request Number: 26-00127040 • Address: 6943 WILDGROVE AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
26-00127040
Address
6943 WILDGROVE AVE, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-03T23:59:00.000
Status
Closed
Created Date
2026-03-27T18:40:12.000
Update Date
2026-03-31T12:42:19.000
Closed Date
2026-03-31T12:42:05.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001eYCbtAAG
Lat Location
(32.81737701386915000,-96.73851269249438000)
23-00336758
Service Request Number: 23-00336758 • Address: 10423 CHECOTA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00336758
Address
10423 CHECOTA DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-07-22T11:38:51.000
Update Date
2023-07-25T16:25:30.000
Closed Date
2023-07-25T16:25:29.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005yFP8AAM
Lat Location
(32.74008323473566000,-96.64510842146144000)
25-00474623
Service Request Number: 25-00474623 • Address: 3696 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00474623
Address
3696 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-10-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2025-09-30T09:42:35.000
Update Date
2025-09-30T10:31:32.000
Closed Date
2025-09-30T10:31:29.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500cs000013gkViAAI
Lat Location
(32.79259178397423000,-96.88117909606358000)
25-00483924
Service Request Number: 25-00483924 • Address: 11921 HOBLITZELLE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00483924
Address
11921 HOBLITZELLE DR, DALLAS, TX, 75243
City Council District
10
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-10-20T23:59:00.000
Status
Closed
Created Date
2025-10-05T19:33:43.000
Update Date
2026-05-15T13:18:26.000
Closed Date
2026-05-15T13:18:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000014bUYzAAM
Lat Location
(32.91117019915533000,-96.76231728757215000)
22-00562822
Service Request Number: 22-00562822 • Address: 4433 COLE AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
22-00562822
Address
4433 COLE AVE, DALLAS, TX, 75205
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-01-05T00:59:00.000
Status
Closed
Created Date
2022-12-29T07:53:21.000
Update Date
2023-06-08T01:52:19.000
Closed Date
2023-01-04T17:43:40.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000004bfQ2AAI
Lat Location
(32.82052887045955500,-96.79054882944095000)
22-00093075
Service Request Number: 22-00093075 • Address: BICKERS ST & N HAMPTON RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00093075
Address
BICKERS ST & N HAMPTON RD, DALLAS, TX, 75212
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-03-15T23:59:00.000
Status
Closed
Created Date
2022-03-11T14:54:37.000
Update Date
2023-06-08T23:31:59.000
Closed Date
2022-03-11T15:27:32.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000001XB6fAAG
Lat Location
(32.78715369167083000,-96.85657606647986000)
21-00983613
Service Request Number: 21-00983613 • Address: 7525 FISHER RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00983613
Address
7525 FISHER RD, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-12-12T19:25:19.000
Update Date
2023-06-08T23:46:24.000
Closed Date
2021-12-16T11:02:51.000
Priority
Priority
Method Received Description
API
Unique Key
500t000000uFLgqAAG
Lat Location
(32.83771921667510400,-96.73113972065745000)
26-00350468
Service Request Number: 26-00350468 • Address: 9300 HERMOSA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00350468
Address
9300 HERMOSA DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-10T23:59:00.000
Status
Closed
Created Date
2026-08-07T17:08:23.000
Update Date
2026-08-08T11:41:26.000
Closed Date
2026-08-08T11:41:26.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000028Daw6AAC
Lat Location
(32.82502919418984000,-96.70105684768096000)
21-00914323
Service Request Number: 21-00914323 • Address: 1602 GLEN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00914323
Address
1602 GLEN AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-10-20T13:57:55.000
Update Date
2023-06-09T00:15:11.000
Closed Date
2021-11-04T14:38:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000so2i5AAA
Lat Location
(32.72968221475992600,-96.80079275530198000)
26-00087314
Service Request Number: 26-00087314 • Address: 2962 TURTLE CREEK BLVD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
26-00087314
Address
2962 TURTLE CREEK BLVD, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-09T23:59:00.000
Status
Closed
Created Date
2026-03-04T15:09:16.000
Update Date
2026-03-09T08:32:40.000
Closed Date
2026-03-09T08:32:39.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZjNAIAA3
Lat Location
(32.80417897612623000,-96.80504774444589000)
25-00153541
Service Request Number: 25-00153541 • Address: 4700 REIGER AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
25-00153541
Address
4700 REIGER AVE, DALLAS, TX, 75246
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - New - TPW
Ert Estimated Response Time
110 Business Days
Overall Service Request Due Date
2025-09-26T23:59:00.000
Status
Closed
Created Date
2025-04-07T09:52:56.000
Update Date
2025-04-09T08:25:23.000
Closed Date
2025-04-09T08:25:06.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000bwLBfAAM
Lat Location
(32.79445813998323400,-96.76678677980920000)
25-00396261
Service Request Number: 25-00396261 • Address: 927 W 10TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
25-00396261
Address
927 W 10TH ST, DALLAS, TX, 75208
City Council District
1
Department
311 Customer Service Center
Service Request Type
311 Event Request - 311
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-08-29T23:59:00.000
Status
Closed
Created Date
2025-08-16T11:33:32.000
Update Date
2025-08-16T11:38:13.000
Closed Date
2025-08-16T11:37:55.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000wX1HLAA0
Lat Location
(32.74527530501275000,-96.83810101544287000)
24-00538752
Service Request Number: 24-00538752 • Address: 820 MELBA ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00538752
Address
820 MELBA ST, DALLAS, TX, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-11-10T18:59:00.000
Status
Closed
Created Date
2024-11-07T09:33:16.000
Update Date
2024-11-07T10:45:08.000
Closed Date
2024-11-07T10:45:07.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000HrkKfAAJ
Lat Location
(32.74711708909353000,-96.83615592400105000)
26-00135540
Service Request Number: 26-00135540 • Address: 2311 ECHO LAKE DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
26-00135540
Address
2311 ECHO LAKE DR, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-02T09:33:22.000
Update Date
2026-04-14T15:51:08.000
Closed Date
2026-04-14T15:51:07.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001fa8LVAAY
Lat Location
(32.67631011599356600,-96.61723168666953000)
26-00086966
Service Request Number: 26-00086966 • Address: 5615 VICTOR ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
26-00086966
Address
5615 VICTOR ST, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-05-13T23:59:00.000
Status
Closed
Created Date
2026-03-04T13:13:28.000
Update Date
2026-03-12T09:21:27.000
Closed Date
2026-03-12T09:21:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ZgzQbAAJ
Lat Location
(32.80306906908320000,-96.75811472855649000)
24-00320525
Service Request Number: 24-00320525 • Address: 5079 GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
24-00320525
Address
5079 GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Office of Budget
Service Request Type
Utility Complaint/Information - BMS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-08-14T23:59:00.000
Status
Closed
Created Date
2024-07-02T11:28:47.000
Update Date
2024-07-09T13:38:20.000
Closed Date
2024-07-09T13:38:20.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000008Bv61AAC
Lat Location
(32.80235370198534000,-96.76691199563005000)
24-00258206
Service Request Number: 24-00258206 • Address: 9871 MIXON DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
24-00258206
Address
9871 MIXON DR, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-06-07T23:59:00.000
Status
Closed
Created Date
2024-05-31T10:16:07.000
Update Date
2024-06-07T11:43:01.000
Closed Date
2024-06-07T11:43:01.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007yTZdAAM
Lat Location
(32.87543601762375500,-96.85260178330822000)
26-00315496
Service Request Number: 26-00315496 • Address: 3481 NORCROSS LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00315496
Address
3481 NORCROSS LN, DALLAS, TX, 75229
City Council District
13
Department
Dallas Water Utilities
Service Request Type
Water Main Leak/Break - DWU
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-07-31T23:59:00.000
Status
Closed
Created Date
2026-07-17T16:56:25.000
Update Date
2026-07-20T14:58:19.000
Closed Date
2026-07-20T14:58:19.000
Outcome
Work in progress close
Priority
Standard
Method Received Description
API
Unique Key
500cs000023OLv0AAG
Lat Location
(32.88992589640179000,-96.86293722021472000)
26-00193871
Service Request Number: 26-00193871 • Address: 12729 ABRAMS RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00193871
Address
12729 ABRAMS RD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-06T16:17:14.000
Update Date
2026-05-15T17:54:07.000
Closed Date
2026-05-15T17:07:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001nNjXZAA0
Lat Location
(32.91918795643644000,-96.73569574653585000)
26-00095071
Service Request Number: 26-00095071 • Address: 3846 MICAN DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00095071
Address
3846 MICAN DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T15:56:02.000
Update Date
2026-03-09T21:42:47.000
Closed Date
2026-03-09T21:42:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001afdbHAAQ
Lat Location
(32.78866121673124000,-96.89206934464417000)
24-00561497
Service Request Number: 24-00561497 • Address: 1141 EASTON RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
24-00561497
Address
1141 EASTON RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-11-21T11:04:23.000
Update Date
2024-11-22T16:09:37.000
Closed Date
2024-11-22T16:09:36.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs00000JzdntAAB
Lat Location
(32.84379302139160000,-96.69219616625040000)
23-00368773
Service Request Number: 23-00368773 • Address: 815 N DWIGHT AVE, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
23-00368773
Address
815 N DWIGHT AVE, DALLAS, TX, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-08-09T12:07:39.000
Update Date
2023-08-21T10:29:34.000
Closed Date
2023-08-21T10:29:33.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z0000064ltJAAQ
Lat Location
(32.75127695425648000,-96.90771070841691000)
23-00097960
Service Request Number: 23-00097960 • Address: 2143 ELDEROAKS PL, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
23-00097960
Address
2143 ELDEROAKS PL, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-03-07T00:59:00.000
Status
Closed
Created Date
2023-03-03T11:58:25.000
Update Date
2024-10-01T00:03:06.000
Closed Date
2023-03-03T19:26:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005FYB1AAO
Lat Location
(32.66409608719198000,-96.85356234155294000)
23-00375336
Service Request Number: 23-00375336 • Address: 8242 BLUMELIA DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
23-00375336
Address
8242 BLUMELIA DR, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-08-15T17:17:33.000
Status
Closed
Created Date
2023-08-13T17:17:34.000
Update Date
2023-08-13T18:21:31.000
Closed Date
2023-08-13T18:21:30.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000066CVHAA2
Lat Location
(32.98790241988332600,-96.76012241347263000)
23-00239896
Service Request Number: 23-00239896 • Address: 5855 BEAU PURPLE DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
23-00239896
Address
5855 BEAU PURPLE DR, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-30T14:34:32.000
Update Date
2023-06-08T11:59:20.000
Closed Date
2023-06-08T11:59:18.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005gd8fAAA
Lat Location
(32.74166476394421500,-96.92229305007484000)
26-00094458
Service Request Number: 26-00094458 • Address: 7616 FORNEY RD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00094458
Address
7616 FORNEY RD, DALLAS, TX, 75227
City Council District
5
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T12:15:48.000
Update Date
2026-03-09T13:15:02.000
Closed Date
2026-03-09T13:15:02.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aaYIsAAM
Lat Location
(32.77789410039582000,-96.68978159646207000)
22-00440009
Service Request Number: 22-00440009 • Address: 5127 WORTH ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
22-00440009
Address
5127 WORTH ST, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-10-06T16:17:42.000
Update Date
2023-06-08T02:42:52.000
Closed Date
2022-10-20T17:32:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000003m2iWAAQ
Lat Location
(32.80096649962846000,-96.76495823601651000)
24-00572144
Service Request Number: 24-00572144 • Address: 5910 CEDAR SPRINGS RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
24-00572144
Address
5910 CEDAR SPRINGS RD, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Homeless Meal Event - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-12-06T18:59:00.000
Status
Closed
Created Date
2024-11-30T15:41:20.000
Update Date
2024-12-09T17:29:08.000
Closed Date
2024-12-09T17:29:06.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000L3zndAAB
Lat Location
(32.82757577938019000,-96.83307766818622000)
26-00148044
Service Request Number: 26-00148044 • Address: 2437 OATES DR, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
26-00148044
Address
2437 OATES DR, DALLAS, TX, 75228
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-09T16:17:15.000
Update Date
2026-04-14T16:32:51.000
Closed Date
2026-04-14T16:32:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001h6MNxAAM
Lat Location
(32.82169350249895000,-96.67377884316815000)
24-00290392
Service Request Number: 24-00290392 • Address: 1514 DALVIEW AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
24-00290392
Address
1514 DALVIEW AVE, DALLAS, TX, 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-06-18T23:59:00.000
Status
Closed
Created Date
2024-06-15T13:56:13.000
Update Date
2024-06-15T15:02:42.000
Closed Date
2024-06-15T15:02:42.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z00000855ocAAA
Lat Location
(32.73151317206317000,-96.78889255765161000)
26-00081318
Service Request Number: 26-00081318 • Address: 5115 E R L THORNTON FWY WB, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
26-00081318
Address
5115 E R L THORNTON FWY WB, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed
Created Date
2026-02-28T23:18:44.000
Update Date
2026-03-09T09:20:30.000
Closed Date
2026-03-09T09:20:30.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Yw2YRAAZ
Lat Location
(32.79134072917539600,-96.75353085861578000)
25-00601748
Service Request Number: 25-00601748 • Address: 1929 LAS CRUCES LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00601748
Address
1929 LAS CRUCES LN, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-01-03T00:59:00.000
Status
Closed
Created Date
2025-12-28T21:04:03.000
Update Date
2025-12-29T18:05:05.000
Closed Date
2025-12-29T18:05:04.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001M9D47AAF
Lat Location
(32.74514610738536000,-96.69322105970814000)
26-00154346
Service Request Number: 26-00154346 • Address: 4291 S CREST HAVEN RD, DALLAS, TX, 75209 • City Council District: 6
Service Request Number
26-00154346
Address
4291 S CREST HAVEN RD, DALLAS, TX, 75209
City Council District
6
Department
Dallas Water Utilities
Service Request Type
Water Main Leak/Break - DWU
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-28T23:59:00.000
Status
Closed
Created Date
2026-04-14T07:19:46.000
Update Date
2026-04-14T08:56:15.000
Closed Date
2026-04-14T08:56:15.000
Outcome
No Work Needed
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hrrHpAAI
Lat Location
(32.85078638476339600,-96.83673759628864000)
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