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311 Winter Calls

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset aijr-2vdm 16 fields
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Showing 50 real records
24-00611457
Service Request Number: 24-00611457 • Address: 7138 HAVERFORD DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
24-00611457
Address
7138 HAVERFORD DR, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-01-07T18:59:00.000
Status
Closed
Created Date
2024-12-29T20:44:33.000
Update Date
2025-01-02T09:43:17.000
Closed Date
2025-01-02T09:43:16.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000OO9ynAAD
Lat Location
(32.85221404739659000,-96.73983722020179000)
21-00615506
Service Request Number: 21-00615506 • Address: ELAM RD & N PRAIRIE CREEK RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00615506
Address
ELAM RD & N PRAIRIE CREEK RD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2021-07-04T23:59:00.000
Status
Closed
Created Date
2021-07-03T08:30:06.000
Update Date
2023-06-12T01:16:05.000
Closed Date
2021-07-03T09:13:57.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000lbjoPAAQ
Lat Location
(32.71954094162003000,-96.66561939527318000)
22-00254095
Service Request Number: 22-00254095 • Address: FLEETWOOD OAKS AVE & HUDNALL ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
22-00254095
Address
FLEETWOOD OAKS AVE & HUDNALL ST, DALLAS, TX, 75235
City Council District
2
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-06-16T23:59:00.000
Status
Closed
Created Date
2022-06-15T20:20:08.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2022-06-16T10:46:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002adjcAAA
Lat Location
(32.81918148887026400,-96.83184055143023000)
24-00508613
Service Request Number: 24-00508613 • Address: S PEAK ST & STONEWALL ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
24-00508613
Address
S PEAK ST & STONEWALL ST, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-10-22T23:59:00.000
Status
Closed
Created Date
2024-10-20T13:35:33.000
Update Date
2024-10-20T14:30:44.000
Closed Date
2024-10-20T14:30:43.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000En3mIAAR
Lat Location
(32.78535464410972400,-96.76359248460990000)
25-00308644
Service Request Number: 25-00308644 • Address: 3026 REYNOLDS AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
25-00308644
Address
3026 REYNOLDS AVE, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-07-02T18:59:00.000
Status
Closed
Created Date
2025-06-27T21:53:13.000
Update Date
2025-06-30T13:56:46.000
Closed Date
2025-06-30T13:56:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000o3Wo9AAE
Lat Location
(32.78627902261206400,-96.74278424762973000)
23-00411466
Service Request Number: 23-00411466 • Address: 7301 MOUNTAIN CREEK PKWY, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
23-00411466
Address
7301 MOUNTAIN CREEK PKWY, DALLAS, TX, 75249
City Council District
3
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-09-05T23:59:00.000
Status
Closed
Created Date
2023-09-04T09:19:49.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2023-09-04T11:35:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006EBbbAAG
Lat Location
(32.63616563897259000,-96.95212445525495000)
25-00363981
Service Request Number: 25-00363981 • Address: 1620 HANGING CLIFF DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
25-00363981
Address
1620 HANGING CLIFF DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-07-29T06:46:22.000
Update Date
2025-08-12T08:34:53.000
Closed Date
2025-08-12T08:34:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000tOk8TAAS
Lat Location
(32.69603803945943000,-96.84762315669418000)
26-00138937
Service Request Number: 26-00138937 • Address: BOEDEKER ST & W LOVERS LN, DALLAS, TX, 75225 • Department: Transportation and Public Works Department
Service Request Number
26-00138937
Address
BOEDEKER ST & W LOVERS LN, DALLAS, TX, 75225
Department
Transportation and Public Works Department
Service Request Type
Lid Cover Broken - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed
Created Date
2026-04-04T07:22:02.000
Update Date
2026-04-14T06:36:07.000
Closed Date
2026-04-14T06:36:07.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001fzmikAAA
Lat Location
(32.85111780095174000,-96.77699959095462000)
25-00582754
Service Request Number: 25-00582754 • Address: 6316 HOLLIS AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
25-00582754
Address
6316 HOLLIS AVE, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-12-17T00:59:00.000
Status
Closed
Created Date
2025-12-12T11:20:18.000
Update Date
2025-12-12T11:56:29.000
Closed Date
2025-12-12T11:56:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001JS2DBAA1
Lat Location
(32.76690689556731000,-96.71328086797838000)
24-00258181
Service Request Number: 24-00258181 • Address: 6725 DUFFIELD CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
24-00258181
Address
6725 DUFFIELD CT, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-06-07T18:59:00.000
Status
Closed
Created Date
2024-05-31T10:12:17.000
Update Date
2024-06-06T17:02:56.000
Closed Date
2024-06-06T17:02:56.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000007ySzWAAU
Lat Location
(32.98509328976966500,-96.78949654755307000)
26-00093756
Service Request Number: 26-00093756 • Address: 2062 IRVING BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
26-00093756
Address
2062 IRVING BLVD, DALLAS, TX, 75207
City Council District
6
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-07T23:59:00.000
Status
Closed
Created Date
2026-03-09T07:54:48.000
Update Date
2026-03-09T14:50:33.000
Closed Date
2026-03-09T14:50:33.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aW9u9AAC
Lat Location
(32.79553887887583000,-96.82975841353746000)
22-00120995
Service Request Number: 22-00120995 • Address: 500 RAYENELL AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00120995
Address
500 RAYENELL AVE, DALLAS, TX, 75217
City Council District
5
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-04-14T23:59:00.000
Status
Closed
Created Date
2022-03-31T06:17:12.000
Update Date
2023-06-08T23:08:14.000
Closed Date
2022-04-12T06:29:48.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001ggCwAAI
Lat Location
(32.71979335999119000,-96.70596074044057000)
25-00222888
Service Request Number: 25-00222888 • Address: 2792 KAVASAR DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
25-00222888
Address
2792 KAVASAR DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-05-13T20:12:35.000
Update Date
2025-05-20T15:18:19.000
Closed Date
2025-05-20T14:31:59.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000hKsd0AAC
Lat Location
(32.66685880632925000,-96.77667736217352000)
22-00257775
Service Request Number: 22-00257775 • Address: 8005 ROTHINGTON RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
22-00257775
Address
8005 ROTHINGTON RD, DALLAS, TX, 75227
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-08-02T23:59:00.000
Status
Closed
Created Date
2022-06-17T23:26:55.000
Update Date
2023-06-08T23:14:30.000
Closed Date
2022-08-05T15:20:28.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002ckllAAA
Lat Location
(32.78335353291963400,-96.68560569441330000)
24-00354389
Service Request Number: 24-00354389 • Address: 1909 LEROY RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
24-00354389
Address
1909 LEROY RD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-07-23T23:59:00.000
Status
Closed
Created Date
2024-07-22T15:52:34.000
Update Date
2024-07-24T16:16:52.000
Closed Date
2024-07-24T16:16:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000001rw6vAAA
Lat Location
(32.74540911855161000,-96.64378881252847000)
25-00553451
Service Request Number: 25-00553451 • Address: 4045 ROCHELLE DR, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
25-00553451
Address
4045 ROCHELLE DR, DALLAS, TX, 75220
City Council District
13
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-11-21T00:59:00.000
Status
Closed
Created Date
2025-11-19T12:33:40.000
Update Date
2025-11-20T11:51:43.000
Closed Date
2025-11-20T11:51:32.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001F11DpAAJ
Lat Location
(32.87455514728728000,-96.84490476758808000)
24-00609759
Service Request Number: 24-00609759 • Address: 6702 HOLLIS AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
24-00609759
Address
6702 HOLLIS AVE, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-12-27T17:45:08.000
Update Date
2024-12-28T12:36:50.000
Closed Date
2024-12-28T12:36:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000OFgqkAAD
Lat Location
(32.76709658990560600,-96.70545820731635000)
24-00492200
Service Request Number: 24-00492200 • Address: 3103 CLYDEDALE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
24-00492200
Address
3103 CLYDEDALE DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TPW
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-10-18T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:43:43.000
Update Date
2024-10-10T14:10:41.000
Closed Date
2024-10-10T14:10:41.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000CwSHzAAN
Lat Location
(32.86301886251804000,-96.87223514091880000)
26-00293332
Service Request Number: 26-00293332 • Address: 8317 HIGH BRUSH DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
26-00293332
Address
8317 HIGH BRUSH DR, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-07-07T23:59:00.000
Status
Closed
Created Date
2026-07-04T09:55:05.000
Update Date
2026-07-04T17:49:25.000
Closed Date
2026-07-04T17:49:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000020ItMvAAK
Lat Location
(32.65009090737806000,-96.96801270826131000)
21-00792085
Service Request Number: 21-00792085 • Address: 8803 EDEN VALLEY LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00792085
Address
8803 EDEN VALLEY LN, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-08-31T23:59:00.000
Status
Closed
Created Date
2021-08-26T20:01:20.000
Update Date
2023-06-09T00:19:29.000
Closed Date
2021-08-30T16:44:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000qUvnOAAS
Lat Location
(32.72542118050353000,-96.66811733717441000)
23-00433846
Service Request Number: 23-00433846 • Address: 4010 PALACIOS AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
23-00433846
Address
4010 PALACIOS AVE, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-09-18T15:34:55.000
Update Date
2024-01-04T18:54:39.000
Closed Date
2024-01-04T18:54:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000006JZ4VAAW
Lat Location
(32.79039327818959000,-96.90230923174619000)
24-00045946
Service Request Number: 24-00045946 • Address: 3851 ROCKFORD DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
24-00045946
Address
3851 ROCKFORD DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-01-30T16:13:45.000
Update Date
2024-01-31T11:09:52.000
Closed Date
2024-01-31T11:09:51.000
Priority
Priority
Method Received Description
Proactive
Unique Key
5008z000007A23YAAS
Lat Location
(32.72190380467852600,-96.88299252201340000)
26-00316386
Service Request Number: 26-00316386 • Address: 2511 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00316386
Address
2511 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-18T15:47:23.000
Update Date
2026-08-11T23:05:44.000
Closed Date
2026-08-11T23:05:43.000
Priority
Standard
Method Received Description
AI Camera Detection
Unique Key
500cs000023VNooAAG
Lat Location
(32.70524296118429000,-96.78542943354586000)
21-00403764
Service Request Number: 21-00403764 • Address: 2600 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00403764
Address
2600 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-05-06T23:59:00.000
Status
Closed
Created Date
2021-05-05T18:43:18.000
Update Date
2026-08-07T13:32:04.000
Closed Date
2021-05-05T21:50:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000lc7sOAAQ
Lat Location
(32.77450572603232400,-96.87360825377530000)
23-00016572
Service Request Number: 23-00016572 • Address: 413 N LANCASTER AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
23-00016572
Address
413 N LANCASTER AVE, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2023-01-13T00:59:00.000
Status
Closed
Created Date
2023-01-10T15:34:04.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2023-01-10T23:38:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004kc84AAA
Lat Location
(32.75317941874514000,-96.81432890776045000)
25-00041570
Service Request Number: 25-00041570 • Address: 700 E KIRNWOOD DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
25-00041570
Address
700 E KIRNWOOD DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-01-30T12:58:32.000
Update Date
2025-01-30T13:01:30.000
Closed Date
2025-01-30T13:01:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000SVJuIAAX
Lat Location
(32.65286403697131000,-96.81379851421023000)
22-00257796
Service Request Number: 22-00257796 • Address: 400 E WOODIN BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00257796
Address
400 E WOODIN BLVD, DALLAS, TX, 75216
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-06-27T23:59:00.000
Status
Closed
Created Date
2022-06-18T01:05:17.000
Update Date
2023-06-08T23:14:30.000
Closed Date
2022-06-21T12:49:28.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002clGpAAI
Lat Location
(32.72267048322138000,-96.81798536885313000)
21-00242867
Service Request Number: 21-00242867 • Address: 654 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00242867
Address
654 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-03-18T12:56:05.000
Update Date
2023-06-09T02:08:44.000
Closed Date
2021-03-24T10:28:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000icufdAAA
Lat Location
(32.74942173713588000,-96.83289189843147000)
22-00467701
Service Request Number: 22-00467701 • Address: 9331 SOPHORA DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
22-00467701
Address
9331 SOPHORA DR, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-10-26T08:17:11.000
Update Date
2023-06-08T02:50:31.000
Closed Date
2022-11-22T15:25:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003wNfNAAU
Lat Location
(32.62263631266167000,-96.95006870834621000)
26-00095282
Service Request Number: 26-00095282 • Address: 8346 LULLWATER DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00095282
Address
8346 LULLWATER DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T17:25:50.000
Update Date
2026-03-09T17:25:56.000
Closed Date
2026-03-09T17:25:50.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001agrfQAAQ
Lat Location
(32.86174005024840000,-96.70373907453386000)
26-00275901
Service Request Number: 26-00275901 • Address: 4466 W MOCKINGBIRD LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
26-00275901
Address
4466 W MOCKINGBIRD LN, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Clean Sweep Litter Removal - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-07-01T23:59:00.000
Status
Closed
Created Date
2026-06-24T09:38:19.000
Update Date
2026-06-28T13:55:48.000
Closed Date
2026-06-28T13:55:45.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001y0knlAAA
Lat Location
(32.83644322088858000,-96.83057237842979000)
21-00822868
Service Request Number: 21-00822868 • Address: 9656 BRYSON DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00822868
Address
9656 BRYSON DR, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2021-10-19T23:59:00.000
Status
Closed
Created Date
2021-09-07T11:28:53.000
Update Date
2023-06-09T00:26:11.000
Closed Date
2021-09-08T21:26:52.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000quTgNAAU
Lat Location
(32.87792988433092000,-96.69793888237558000)
25-00011001
Service Request Number: 25-00011001 • Address: 11249 JAMESTOWN RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
25-00011001
Address
11249 JAMESTOWN RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-03-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2025-01-03T21:30:52.000
Update Date
2025-01-08T16:01:16.000
Closed Date
2025-01-08T16:01:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000PdmCvAAJ
Lat Location
(32.90144362352824000,-96.80763888271991000)
22-00124732
Service Request Number: 22-00124732 • Address: 1515 ARIZONA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00124732
Address
1515 ARIZONA AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2022-04-03T23:59:00.000
Status
Closed
Created Date
2022-04-02T10:02:44.000
Update Date
2023-06-08T23:08:56.000
Closed Date
2022-04-02T12:31:03.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000001iCmoAAE
Lat Location
(32.72921373372081000,-96.81820714650507000)
25-00178522
Service Request Number: 25-00178522 • Address: 439 BISSONET AVE, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00178522
Address
439 BISSONET AVE, DALLAS, TX, 75217
City Council District
8
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-05-05T23:59:00.000
Status
Closed
Created Date
2025-04-21T08:45:43.000
Update Date
2026-05-15T13:37:47.000
Closed Date
2026-05-15T13:37:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000dvJpBAAU
Lat Location
(32.71852851323984000,-96.70188469301426000)
22-00292287
Service Request Number: 22-00292287 • Address: 2610 FORT WORTH AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
22-00292287
Address
2610 FORT WORTH AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-11T12:57:10.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-11T16:58:38.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000002qfRnAAI
Lat Location
(32.75814749974365000,-96.86433727688636000)
21-00671090
Service Request Number: 21-00671090 • Address: 6839 CORONADO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00671090
Address
6839 CORONADO AVE, DALLAS, TX, 75214
City Council District
14
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-07-20T22:22:11.000
Update Date
2023-06-09T00:45:28.000
Closed Date
2021-08-04T13:31:40.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000oNLigAAG
Lat Location
(32.81272689940537000,-96.74273667197346000)
23-00252949
Service Request Number: 23-00252949 • Address: 4120 ORLANDO CT, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
23-00252949
Address
4120 ORLANDO CT, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-06-13T23:59:00.000
Status
Closed
Created Date
2023-06-06T14:02:49.000
Update Date
2023-06-13T09:52:35.000
Closed Date
2023-06-13T09:52:35.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005inH9AAI
Lat Location
(32.74303701029757000,-96.88803960960367000)
26-00177485
Service Request Number: 26-00177485 • Address: 1555 HUNTERWOOD DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
26-00177485
Address
1555 HUNTERWOOD DR, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-27T15:08:13.000
Update Date
2026-05-15T11:53:24.000
Closed Date
2026-05-15T11:53:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001kzIufAAE
Lat Location
(32.68228554592269000,-96.59860174615480000)
22-00458536
Service Request Number: 22-00458536 • Address: 2807 CREST RIDGE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
22-00458536
Address
2807 CREST RIDGE DR, DALLAS, TX, 75228
City Council District
9
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-11-02T23:59:00.000
Status
Closed
Created Date
2022-10-19T15:01:09.000
Update Date
2023-06-08T02:39:53.000
Closed Date
2022-10-21T12:07:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003sleEAAQ
Lat Location
(32.83047569619421000,-96.66660014793100000)
25-00356712
Service Request Number: 25-00356712 • Address: 328 AVENUE E, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
25-00356712
Address
328 AVENUE E, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-07-24T11:46:59.000
Update Date
2025-08-10T15:54:30.000
Closed Date
2025-08-10T15:54:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000sjZnKAAU
Lat Location
(32.74584518934846000,-96.79478202534730000)
26-00397415
Service Request Number: 26-00397415 • Address: 6903 GENSTAR LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00397415
Address
6903 GENSTAR LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-09-14T23:59:00.000
Status
Closed
Created Date
2026-09-07T14:09:14.000
Update Date
2026-09-12T08:10:25.000
Closed Date
2026-09-10T07:09:01.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002Fd7j7AAB
Lat Location
(33.00235456663729400,-96.78465385022432000)
26-00415848
Service Request Number: 26-00415848 • Address: 1318 MELBOURNE AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
26-00415848
Address
1318 MELBOURNE AVE, DALLAS, TX, 75224
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-09-25T23:59:00.000
Status
Closed
Created Date
2026-09-18T12:48:38.000
Update Date
2026-09-21T17:36:05.000
Closed Date
2026-09-21T17:36:05.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002IOLkhAAH
Lat Location
(32.72315125906218000,-96.84363847430672000)
26-00341637
Service Request Number: 26-00341637 • Address: 6718 SAINT ANNE ST, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00341637
Address
6718 SAINT ANNE ST, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-08-10T23:59:00.000
Status
Closed
Created Date
2026-08-03T11:16:05.000
Update Date
2026-08-08T09:19:06.000
Closed Date
2026-08-06T09:18:24.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000026vcX7AAI
Lat Location
(32.97685974903851000,-96.79188645627050000)
26-00351553
Service Request Number: 26-00351553 • Address: 3314 ROSS AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00351553
Address
3314 ROSS AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-08T20:40:09.000
Update Date
2026-08-08T20:53:57.000
Closed Date
2026-08-08T20:53:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000028NFYbAAO
Lat Location
(32.79539161719334600,-96.78892393847856000)
26-00333466
Service Request Number: 26-00333466 • Address: 5458 MONTICELLO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00333466
Address
5458 MONTICELLO AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-28T21:02:46.000
Update Date
2026-08-11T20:45:01.000
Closed Date
2026-08-11T20:45:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000025kgeyAAA
Lat Location
(32.82632782505212000,-96.77583203628534000)
24-00277922
Service Request Number: 24-00277922 • Address: 7937 CLAREMONT DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
24-00277922
Address
7937 CLAREMONT DR, DALLAS, TX, 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2024-06-25T18:59:00.000
Status
Closed
Created Date
2024-06-09T20:19:30.000
Update Date
2024-07-08T14:59:04.000
Closed Date
2024-07-08T14:59:04.000
Outcome
Final Results
Priority
Standard
Method Received Description
API
Unique Key
5008z0000082O5wAAE
Lat Location
(32.79814463765523000,-96.71143704947144000)
22-00322212
Service Request Number: 22-00322212 • Address: 620 HOKE SMITH DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
22-00322212
Address
620 HOKE SMITH DR, DALLAS, TX, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-08-01T23:59:00.000
Status
Closed
Created Date
2022-07-29T11:19:50.000
Update Date
2023-06-08T03:17:21.000
Closed Date
2022-07-29T11:32:12.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z00000365VIAAY
Lat Location
(32.71128927127056000,-96.83289560368966000)
25-00224143
Service Request Number: 25-00224143 • Address: 6600 EASTRIDGE DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
25-00224143
Address
6600 EASTRIDGE DR, DALLAS, TX, 75231
City Council District
13
Department
Dallas Water Utilities
Service Request Type
Water Main Leak/Break - DWU
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-05-29T18:59:00.000
Status
Closed
Created Date
2025-05-14T12:20:05.000
Update Date
2025-05-15T09:23:20.000
Closed Date
2025-05-15T09:22:59.000
Outcome
No Work Needed
Priority
Standard
Method Received Description
API
Unique Key
500cs00000hQCXxAAO
Lat Location
(32.86503627301727000,-96.74975977134757000)
24-00031029
Service Request Number: 24-00031029 • Address: 2110 VATICAN LN, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
24-00031029
Address
2110 VATICAN LN, DALLAS, TX, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-01-26T00:59:00.000
Status
Closed
Created Date
2024-01-22T13:50:18.000
Update Date
2024-01-22T13:56:48.000
Closed Date
2024-01-22T13:56:48.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000076TKzAAM
Lat Location
(32.69330223346617000,-96.85426953915132000)
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