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311 Winter Calls

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset aijr-2vdm 16 fields
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Showing 50 real records
25-00480227
Service Request Number: 25-00480227 • Address: 2500 SYLVAN AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00480227
Address
2500 SYLVAN AVE, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-10-06T23:59:00.000
Status
Closed
Created Date
2025-10-02T17:03:54.000
Update Date
2025-10-02T19:20:15.000
Closed Date
2025-10-02T19:19:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000014ER3yAAG
Lat Location
(32.77507267092930000,-96.83561230967513000)
22-00265615
Service Request Number: 22-00265615 • Address: 9911 WHITEHURST DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
22-00265615
Address
9911 WHITEHURST DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-23T14:07:10.000
Update Date
2023-06-08T23:15:46.000
Closed Date
2022-12-14T17:33:07.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002fvozAAA
Lat Location
(32.90004362029464600,-96.72385173816657000)
21-00822917
Service Request Number: 21-00822917 • Address: 9716 BLUFFCREEK DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00822917
Address
9716 BLUFFCREEK DR, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2021-09-08T23:59:00.000
Status
Closed
Created Date
2021-09-07T11:34:33.000
Update Date
2023-06-09T00:26:11.000
Closed Date
2021-09-07T17:17:40.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000quTzFAAU
Lat Location
(32.75324291728349400,-96.65489200441831000)
24-00135324
Service Request Number: 24-00135324 • Address: 6930 GALEMEADOW CIR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
24-00135324
Address
6930 GALEMEADOW CIR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-03-26T18:59:00.000
Status
Closed
Created Date
2024-03-25T13:48:44.000
Update Date
2024-03-25T21:38:26.000
Closed Date
2024-03-25T21:38:26.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000007XgREAA0
Lat Location
(32.84983566681129000,-96.73528302205300000)
26-00263302
Service Request Number: 26-00263302 • Address: 6331 BELLBROOK DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
26-00263302
Address
6331 BELLBROOK DR, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-16T16:03:52.000
Update Date
2026-06-18T15:53:22.000
Closed Date
2026-06-18T15:53:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001vz8k9AAA
Lat Location
(32.71628531953151000,-96.71319087400973000)
25-00532894
Service Request Number: 25-00532894 • Address: 2605 DUNREATH DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
25-00532894
Address
2605 DUNREATH DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-11-11T00:59:00.000
Status
Closed
Created Date
2025-11-05T13:35:20.000
Update Date
2025-11-07T14:07:15.000
Closed Date
2025-11-07T14:07:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Bg8OvAAJ
Lat Location
(32.75643895705872000,-96.68166247564851000)
23-00453310
Service Request Number: 23-00453310 • Address: 2767 OAK BEND LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
23-00453310
Address
2767 OAK BEND LN, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-09-29T16:30:52.000
Update Date
2023-10-13T11:39:56.000
Closed Date
2023-10-13T11:39:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006NzPSAA0
Lat Location
(32.75620253885469400,-96.64042610142103000)
25-00340822
Service Request Number: 25-00340822 • Address: 7438 PIEDMONT DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
25-00340822
Address
7438 PIEDMONT DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-07-23T18:59:00.000
Status
Closed
Created Date
2025-07-15T21:54:26.000
Update Date
2025-07-16T09:07:32.000
Closed Date
2025-07-16T09:07:15.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00000qlUXmAAM
Lat Location
(32.75811747561980000,-96.69380512875004000)
24-00318399
Service Request Number: 24-00318399 • Address: 656 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
24-00318399
Address
656 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-01T13:06:52.000
Update Date
2024-07-01T13:19:39.000
Closed Date
2024-07-01T13:19:38.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000008BSkIAAW
Lat Location
(32.77601584312543500,-96.79793513121480000)
21-00916897
Service Request Number: 21-00916897 • Address: 7004 GREENSPAN AVE, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00916897
Address
7004 GREENSPAN AVE, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-10-21T20:12:35.000
Update Date
2023-06-09T00:15:35.000
Closed Date
2021-10-30T15:25:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000solrEAAQ
Lat Location
(32.66342429918993000,-96.83064098492773000)
21-00916903
Service Request Number: 21-00916903 • Address: 742 COOMBS CREEK DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00916903
Address
742 COOMBS CREEK DR, DALLAS, TX, 75211
City Council District
1
Department
Water Utilities
Service Request Type
Sewer Problems - DWU
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-11-04T23:59:00.000
Status
Closed
Created Date
2021-10-21T20:17:44.000
Update Date
2023-06-09T00:15:35.000
Closed Date
2021-10-22T16:17:53.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000soluhAAA
Lat Location
(32.73836696144186000,-96.87698164540079000)
24-00142460
Service Request Number: 24-00142460 • Address: 8241 GOLDFIELD DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
24-00142460
Address
8241 GOLDFIELD DR, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-03-31T23:59:00.000
Status
Closed
Created Date
2024-03-28T19:15:37.000
Update Date
2024-03-28T20:53:43.000
Closed Date
2024-03-28T20:53:43.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007ZLwLAAW
Lat Location
(32.70755578230649000,-96.68029611413584000)
23-00097981
Service Request Number: 23-00097981 • Address: 1971 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
23-00097981
Address
1971 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-03-07T00:59:00.000
Status
Closed
Created Date
2023-03-03T12:02:47.000
Update Date
2024-10-01T00:03:06.000
Closed Date
2023-03-03T17:14:27.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Email
Unique Key
5008z000005FYQjAAO
Lat Location
(32.77876003282702000,-96.85302621684036000)
25-00480247
Service Request Number: 25-00480247 • Address: BARABOO DR & HAPPY CANYON DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
25-00480247
Address
BARABOO DR & HAPPY CANYON DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-10-06T23:59:00.000
Status
Closed
Created Date
2025-10-02T17:17:31.000
Update Date
2025-10-06T23:23:30.000
Closed Date
2025-10-06T23:23:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000014EpJCAA0
Lat Location
(32.67090177571697000,-96.75836733865180000)
24-00155505
Service Request Number: 24-00155505 • Address: 6061 VILLAGE BEND DR, DALLAS, TX, 75206 • City Council District: 9
Service Request Number
24-00155505
Address
6061 VILLAGE BEND DR, DALLAS, TX, 75206
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-04-05T13:22:28.000
Update Date
2024-04-05T15:03:05.000
Closed Date
2024-04-05T15:03:03.000
Priority
Emergency
Method Received Description
Phone
Unique Key
5008z000007cVJDAA2
Lat Location
(32.85370085136481000,-96.76163786761447000)
26-00158817
Service Request Number: 26-00158817 • Address: 2645 COCKRELL HILL CIR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
26-00158817
Address
2645 COCKRELL HILL CIR, DALLAS, TX, 75211
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-20T23:59:00.000
Status
Closed
Created Date
2026-04-16T08:22:58.000
Update Date
2026-04-17T11:40:57.000
Closed Date
2026-04-17T11:40:42.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001iODbpAAG
Lat Location
(32.71490533080613000,-96.89156222608267000)
23-00547508
Service Request Number: 23-00547508 • Address: 1818 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
23-00547508
Address
1818 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-12-05T00:59:00.000
Status
Closed
Created Date
2023-12-02T13:50:58.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2023-12-02T13:56:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006mKdCAAU
Lat Location
(32.76866046191813000,-96.87362880677072000)
24-00064185
Service Request Number: 24-00064185 • Address: 1915 CALYPSO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
24-00064185
Address
1915 CALYPSO ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-02-14T18:59:00.000
Status
Closed
Created Date
2024-02-09T09:11:01.000
Update Date
2024-02-12T17:22:55.000
Closed Date
2024-02-12T17:22:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000007EKmiAAG
Lat Location
(32.79141253369687000,-96.85096079067694000)
24-00435871
Service Request Number: 24-00435871 • Address: 5200 LINDSLEY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
24-00435871
Address
5200 LINDSLEY AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-08T12:25:35.000
Update Date
2024-09-21T10:58:55.000
Closed Date
2024-09-21T10:58:54.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000007nvqlAAA
Lat Location
(32.79262037992745600,-96.75521825037026000)
26-00150803
Service Request Number: 26-00150803 • Address: 3809 GRAND AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00150803
Address
3809 GRAND AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-11T12:10:49.000
Update Date
2026-04-14T14:33:42.000
Closed Date
2026-04-14T14:33:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hPv53AAC
Lat Location
(32.77997183865514000,-96.76189073478379000)
26-00322147
Service Request Number: 26-00322147 • Address: 3020 BICKERS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00322147
Address
3020 BICKERS ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-07-23T23:59:00.000
Status
Closed
Created Date
2026-07-22T10:01:58.000
Update Date
2026-07-24T12:53:14.000
Closed Date
2026-07-22T12:52:27.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000024HEhaAAG
Lat Location
(32.78616965170960600,-96.86965505703928000)
26-00092714
Service Request Number: 26-00092714 • Address: N HOUSTON ST & VICTORY AVE W, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
26-00092714
Address
N HOUSTON ST & VICTORY AVE W, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-07T22:21:53.000
Update Date
2026-03-09T08:37:37.000
Closed Date
2026-03-09T08:37:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aOkKcAAK
Lat Location
(32.79404014375394000,-96.81249425074037000)
25-00138541
Service Request Number: 25-00138541 • Address: 4127 BENDWOOD LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
25-00138541
Address
4127 BENDWOOD LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-04-04T18:59:00.000
Status
Closed
Created Date
2025-03-28T16:42:13.000
Update Date
2025-04-03T16:37:01.000
Closed Date
2025-04-03T16:36:44.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000akadGAAQ
Lat Location
(33.00958259710762400,-96.83988705318814000)
26-00091358
Service Request Number: 26-00091358 • Address: 4120 HOLLOW OAK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00091358
Address
4120 HOLLOW OAK DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed
Created Date
2026-03-06T15:50:53.000
Update Date
2026-03-09T23:14:30.000
Closed Date
2026-03-09T16:49:40.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aF9x0AAC
Lat Location
(32.99671061985886000,-96.83962142944662000)
23-00251398
Service Request Number: 23-00251398 • Address: 6107 DESCO DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
23-00251398
Address
6107 DESCO DR, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-06-06T05:59:18.000
Update Date
2023-06-20T05:57:14.000
Closed Date
2023-06-20T05:57:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005ibPqAAI
Lat Location
(32.87467957345257000,-96.80167331377484000)
23-00071932
Service Request Number: 23-00071932 • Address: 11760 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
23-00071932
Address
11760 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-02-15T14:04:03.000
Update Date
2023-06-07T01:58:17.000
Closed Date
2023-02-27T16:29:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005AYFzAAO
Lat Location
(32.85501610683439000,-96.64950632328677000)
24-00364393
Service Request Number: 24-00364393 • Address: 502 N KRAMER ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
24-00364393
Address
502 N KRAMER ST, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Mosquito - Do Not Spray - CCS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-08-01T23:38:47.000
Status
Closed
Created Date
2024-07-27T23:38:47.000
Update Date
2024-07-30T12:16:15.000
Closed Date
2024-07-30T12:16:14.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500cs000002LK4DAAW
Lat Location
(32.74889871979754500,-96.87813631564123000)
25-00105512
Service Request Number: 25-00105512 • Address: 3410 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00105512
Address
3410 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-03-10T16:59:24.000
Update Date
2025-09-03T14:56:40.000
Closed Date
2025-09-03T14:56:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Y3Q0pAAF
Lat Location
(32.71408428619277000,-96.76645717079928000)
24-00425147
Service Request Number: 24-00425147 • Address: 5310 S BUCKNER BLVD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
24-00425147
Address
5310 S BUCKNER BLVD, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-09-04T23:59:00.000
Status
Closed
Created Date
2024-09-01T16:30:21.000
Update Date
2024-09-01T16:46:46.000
Closed Date
2024-09-01T16:46:45.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000006tzKLAAY
Lat Location
(32.79065306604595000,-96.68482481052371000)
26-00093760
Service Request Number: 26-00093760 • Address: 12639 COIT RD, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
26-00093760
Address
12639 COIT RD, DALLAS, TX, 75251
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TPW
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-16T23:59:00.000
Status
Closed
Created Date
2026-03-09T07:59:06.000
Update Date
2026-03-09T13:44:36.000
Closed Date
2026-03-09T13:44:35.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aVTYNAA4
Lat Location
(32.92023209620856500,-96.76939327552019000)
26-00310316
Service Request Number: 26-00310316 • Address: 3167 WHITEHALL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00310316
Address
3167 WHITEHALL DR, DALLAS, TX, 75229
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-07-17T23:59:00.000
Status
Closed
Created Date
2026-07-15T09:26:54.000
Update Date
2026-07-17T13:23:16.000
Closed Date
2026-07-15T13:21:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs000022gqOHAAY
Lat Location
(32.90091033616110000,-96.86936578845847000)
24-00519780
Service Request Number: 24-00519780 • Address: 818 MARSHALLDELL AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
24-00519780
Address
818 MARSHALLDELL AVE, DALLAS, TX, 75211
City Council District
1
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-11-05T18:59:00.000
Status
Closed
Created Date
2024-10-26T10:09:56.000
Update Date
2024-11-07T18:39:14.000
Closed Date
2024-11-07T10:27:11.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Fs8rBAAR
Lat Location
(32.73823273703204000,-96.87269506312520000)
22-00168824
Service Request Number: 22-00168824 • Address: 5543 MCCOMMAS BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
22-00168824
Address
5543 MCCOMMAS BLVD, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-04-28T14:09:15.000
Update Date
2023-06-08T23:02:36.000
Closed Date
2022-06-09T11:30:42.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000001zkuLAAQ
Lat Location
(32.83006875638886000,-96.77365907419116000)
26-00134613
Service Request Number: 26-00134613 • Address: 2327 BROOKFIELD AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
26-00134613
Address
2327 BROOKFIELD AVE, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-01T15:41:25.000
Update Date
2026-04-18T11:27:46.000
Closed Date
2026-04-18T10:54:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001fRPQSAA4
Lat Location
(32.83932503646872000,-96.86156838990000000)
23-00289795
Service Request Number: 23-00289795 • Address: 17630 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
23-00289795
Address
17630 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-06-26T10:36:53.000
Update Date
2023-07-01T13:41:12.000
Closed Date
2023-07-01T13:41:11.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005oiKEAAY
Lat Location
(32.99240113894513400,-96.80045607527751000)
26-00155424
Service Request Number: 26-00155424 • Address: DOROTHY AVE & HOLLAND AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
26-00155424
Address
DOROTHY AVE & HOLLAND AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-14T12:40:30.000
Update Date
2026-04-14T19:37:14.000
Closed Date
2026-04-14T19:37:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001hyJPuAAM
Lat Location
(32.82852759367289500,-96.82123027761823000)
22-00544198
Service Request Number: 22-00544198 • Address: DANUBE DR & BERWICK AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
22-00544198
Address
DANUBE DR & BERWICK AVE, DALLAS, TX, 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-12-20T00:59:00.000
Status
Closed
Created Date
2022-12-16T10:14:48.000
Update Date
2023-06-08T02:02:10.000
Closed Date
2022-12-16T16:33:23.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000004TnrEAAS
Lat Location
(32.72483317695010000,-96.79870993605725000)
26-00084079
Service Request Number: 26-00084079 • Address: 7720 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00084079
Address
7720 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-09T23:59:00.000
Status
Closed
Created Date
2026-03-02T20:30:53.000
Update Date
2026-03-09T16:26:13.000
Closed Date
2026-03-09T16:26:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ZHck9AAD
Lat Location
(32.98774362967984000,-96.77395794427080000)
22-00043242
Service Request Number: 22-00043242 • Address: 7355 CAVE DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
22-00043242
Address
7355 CAVE DR, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2022-02-05T00:59:00.000
Status
Closed
Created Date
2022-02-02T17:59:29.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2022-02-04T18:36:05.000
Outcome
Request Documented - Location being monitored
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001K4ItAAK
Lat Location
(32.63072704725933000,-96.95048423715228000)
25-00598922
Service Request Number: 25-00598922 • Address: BAXTERSHIRE DR & HILLCREST RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
25-00598922
Address
BAXTERSHIRE DR & HILLCREST RD, DALLAS, TX, 75230
City Council District
11
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-12-27T00:59:00.000
Status
Closed
Created Date
2025-12-25T11:35:32.000
Update Date
2025-12-25T13:22:11.000
Closed Date
2025-12-25T13:21:55.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001LkNN8AAN
Lat Location
(32.90485824657855600,-96.78746851198305000)
22-00013718
Service Request Number: 22-00013718 • Address: 1700 GROSS RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
22-00013718
Address
1700 GROSS RD, DALLAS, TX, 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2022-01-13T00:59:00.000
Status
Closed
Created Date
2022-01-11T16:30:57.000
Update Date
2023-06-08T23:28:42.000
Closed Date
2022-01-11T17:47:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000vKv3wAAC
Lat Location
(32.81504243728785000,-96.68783317777795000)
24-00608905
Service Request Number: 24-00608905 • Address: 3311 N WINNETKA AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
24-00608905
Address
3311 N WINNETKA AVE, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-01-02T18:59:00.000
Status
Closed
Created Date
2024-12-27T11:39:43.000
Update Date
2025-01-02T12:51:05.000
Closed Date
2025-01-02T12:51:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000OCTTSAA5
Lat Location
(32.78176434332921500,-96.83991829915585000)
26-00154810
Service Request Number: 26-00154810 • Address: 10405 SHADY TRL, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00154810
Address
10405 SHADY TRL, DALLAS, TX, 75220
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-16T23:59:00.000
Status
Closed
Created Date
2026-04-14T09:59:53.000
Update Date
2026-04-14T15:28:43.000
Closed Date
2026-04-14T15:28:35.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hsljrAAA
Lat Location
(32.86538264256168000,-96.89067018539887000)
25-00227209
Service Request Number: 25-00227209 • Address: 3743 BARNABUS DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
25-00227209
Address
3743 BARNABUS DR, DALLAS, TX, 75241
City Council District
8
Department
Dallas Fire Rescue
Service Request Type
Fire Inspection - DFR
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-07-08T18:59:00.000
Status
Closed
Created Date
2025-05-15T16:13:47.000
Update Date
2025-05-16T09:05:57.000
Closed Date
2025-05-16T09:05:36.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000hfRMyAAM
Lat Location
(32.67673082663264000,-96.75988258706430000)
24-00542264
Service Request Number: 24-00542264 • Address: 1215 S SELVA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
24-00542264
Address
1215 S SELVA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-02-10T18:59:00.000
Status
Closed
Created Date
2024-11-09T08:45:15.000
Update Date
2025-03-07T13:05:07.000
Closed Date
2025-03-07T13:05:07.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00000IBJxqAAH
Lat Location
(32.83592046840383500,-96.69860080861025000)
26-00093333
Service Request Number: 26-00093333 • Address: 4500 N CENTRAL EXPY NB, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00093333
Address
4500 N CENTRAL EXPY NB, DALLAS, TX, 75206
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-08T15:48:38.000
Update Date
2026-03-09T15:45:22.000
Closed Date
2026-03-09T15:45:06.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001aSLNdAAO
Lat Location
(32.82035074325868000,-96.78650249390876000)
24-00552628
Service Request Number: 24-00552628 • Address: 5010 BOWSER AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
24-00552628
Address
5010 BOWSER AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Shopping Carts - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-11-17T00:59:00.000
Status
Closed
Created Date
2024-11-15T14:36:49.000
Update Date
2024-11-15T23:45:45.000
Closed Date
2024-11-15T23:45:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000J5w21AAB
Lat Location
(32.82436087536723000,-96.81794345419584000)
26-00338571
Service Request Number: 26-00338571 • Address: 4626 VIA JAMES JACOB, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00338571
Address
4626 VIA JAMES JACOB, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-31T14:48:40.000
Update Date
2026-08-11T15:27:32.000
Closed Date
2026-08-11T15:27:32.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000026Tu3yAAC
Lat Location
(32.73925462251638400,-96.89683503084879000)
26-00073604
Service Request Number: 26-00073604 • Address: E CLARENDON DR & S EWING AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00073604
Address
E CLARENDON DR & S EWING AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Traffic Markings - Maintenance - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-02-24T11:39:35.000
Update Date
2026-03-09T09:04:33.000
Closed Date
2026-03-09T09:04:33.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001XxpW4AAJ
Lat Location
(32.74175431373415000,-96.81272513420389000)
21-00202820
Service Request Number: 21-00202820 • Address: 13266 EMILY RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00202820
Address
13266 EMILY RD, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-03-06T13:53:28.000
Update Date
2023-06-09T02:12:13.000
Closed Date
2021-03-10T14:28:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000honxaAAA
Lat Location
(32.92741684508719400,-96.76481699663766000)
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