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311 Winter Calls

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset aijr-2vdm 16 fields
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Showing 50 real records
25-00280532
Service Request Number: 25-00280532 • Address: 12127 LARCHGATE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00280532
Address
12127 LARCHGATE DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-06-12T17:42:05.000
Update Date
2025-06-13T09:11:11.000
Closed Date
2025-06-13T08:25:05.000
Priority
Emergency
Method Received Description
API
Unique Key
500cs00000lk4vBAAQ
Lat Location
(32.91372410076639500,-96.71468511387125000)
25-00499694
Service Request Number: 25-00499694 • Address: 7910 S NASSAU CIR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00499694
Address
7910 S NASSAU CIR, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-10-18T23:59:00.000
Status
Closed
Created Date
2025-10-15T12:24:50.000
Update Date
2025-10-15T12:48:18.000
Closed Date
2025-10-15T12:47:52.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000016VGpMAAW
Lat Location
(32.70643820155603000,-96.68599939131136000)
23-00329196
Service Request Number: 23-00329196 • Address: 3223 S BECKLEY AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
23-00329196
Address
3223 S BECKLEY AVE, DALLAS, TX, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Owner Surrender - DAS
Overall Service Request Due Date
2023-07-19T23:59:00.000
Status
Closed
Created Date
2023-07-18T15:16:19.000
Update Date
2023-07-18T15:16:23.000
Closed Date
2023-07-18T15:16:19.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005wboxAAA
Lat Location
(32.70496701722440500,-96.82314610096083000)
26-00317238
Service Request Number: 26-00317238 • Address: 6619 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00317238
Address
6619 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2026-07-19T14:34:56.000
Update Date
2026-07-26T12:58:12.000
Closed Date
2026-07-24T12:11:33.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000023aYEwAAM
Lat Location
(32.77496312625581000,-96.70546161859299000)
23-00345328
Service Request Number: 23-00345328 • Address: 5823 LAZY RIVER DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
23-00345328
Address
5823 LAZY RIVER DR, DALLAS, TX, 75241
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Owner Surrender - DAS
Overall Service Request Due Date
2023-07-28T23:59:00.000
Status
Closed
Created Date
2023-07-27T10:16:44.000
Update Date
2023-07-27T10:16:48.000
Closed Date
2023-07-27T10:16:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005zxDjAAI
Lat Location
(32.67748699409368000,-96.79371823465817000)
24-00184139
Service Request Number: 24-00184139 • Address: 10304 ESTACADO DR, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
24-00184139
Address
10304 ESTACADO DR, DALLAS, TX, 75228
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-04-22T09:31:35.000
Update Date
2024-04-24T16:50:58.000
Closed Date
2024-04-24T16:50:58.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007inw3AAA
Lat Location
(32.83415745509248000,-96.68172820638043000)
21-00775894
Service Request Number: 21-00775894 • Address: CEDAR SPRINGS RD & WYCLIFF AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00775894
Address
CEDAR SPRINGS RD & WYCLIFF AVE, DALLAS, TX, 75219
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-08-22T23:59:00.000
Status
Closed
Created Date
2021-08-21T18:03:51.000
Update Date
2023-06-09T00:18:27.000
Closed Date
2021-08-21T18:34:59.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000pykd4AAA
Lat Location
(32.81390592823802000,-96.81487211359551000)
26-00208446
Service Request Number: 26-00208446 • Address: 4513 MUNGER AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
26-00208446
Address
4513 MUNGER AVE, DALLAS, TX, 75204
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-05-15T06:35:46.000
Update Date
2026-05-15T12:41:35.000
Closed Date
2026-05-15T12:41:24.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001p8t2OAAQ
Lat Location
(32.80436720398428500,-96.78153150383790000)
21-00192985
Service Request Number: 21-00192985 • Address: 18050 KELLY BLVD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00192985
Address
18050 KELLY BLVD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-03-03T20:39:31.000
Update Date
2023-06-09T02:10:33.000
Closed Date
2021-03-20T11:47:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000hnvQ3AAI
Lat Location
(32.99906027561447000,-96.86416287321101000)
26-00090935
Service Request Number: 26-00090935 • Address: 4524 LAKE AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
26-00090935
Address
4524 LAKE AVE, DALLAS, TX, 75219
City Council District
2
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-06T23:59:00.000
Status
Closed
Created Date
2026-03-06T12:45:47.000
Update Date
2026-03-09T09:33:51.000
Closed Date
2026-03-09T09:33:50.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aBGx4AAG
Lat Location
(32.81114242187318000,-96.82368704731437000)
24-00492098
Service Request Number: 24-00492098 • Address: 3700 HAMILTON AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
24-00492098
Address
3700 HAMILTON AVE, DALLAS, TX, 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-10-11T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:03:37.000
Update Date
2024-10-10T09:17:52.000
Closed Date
2024-10-10T09:17:52.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000CwwW9AAJ
Lat Location
(32.77186704404332600,-96.75426273966240000)
25-00052353
Service Request Number: 25-00052353 • Address: 5118 BLANCHARD DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
25-00052353
Address
5118 BLANCHARD DR, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-02-13T00:59:00.000
Status
Closed
Created Date
2025-02-05T19:10:27.000
Update Date
2025-02-10T13:43:50.000
Closed Date
2025-02-10T13:43:49.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000TRcF4AAL
Lat Location
(32.78868914256110000,-96.71117600207033000)
26-00207718
Service Request Number: 26-00207718 • Address: S AKARD ST & CANTON ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
26-00207718
Address
S AKARD ST & CANTON ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Knockdown - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-05-20T23:59:00.000
Status
Closed
Created Date
2026-05-14T15:36:57.000
Update Date
2026-05-15T09:08:10.000
Closed Date
2026-05-15T09:08:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001p3aM1AAI
Lat Location
(32.77456241294335400,-96.79678967030215000)
25-00525679
Service Request Number: 25-00525679 • Address: 1777 N RECORD ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
25-00525679
Address
1777 N RECORD ST, DALLAS, TX, 75202
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-10-31T12:45:47.000
Update Date
2025-10-31T12:58:33.000
Closed Date
2025-10-31T12:58:32.000
Priority
MCC
Method Received Description
Phone
Unique Key
500cs00001AUxTpAAL
Lat Location
(32.78178933048966000,-96.80797571712702000)
22-00275264
Service Request Number: 22-00275264 • Address: 1906 GAYLORD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00275264
Address
1906 GAYLORD DR, DALLAS, TX, 75217
City Council District
5
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-07-01T23:59:00.000
Status
Closed
Created Date
2022-06-29T15:07:57.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-06-30T09:25:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000002jnfnAAA
Lat Location
(32.74476678223444000,-96.69072042574047000)
23-00392792
Service Request Number: 23-00392792 • Address: 7636 RYANRIDGE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
23-00392792
Address
7636 RYANRIDGE DR, DALLAS, TX, 75232
City Council District
8
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-09-07T23:59:00.000
Status
Closed
Created Date
2023-08-23T11:51:45.000
Update Date
2023-08-23T15:05:47.000
Closed Date
2023-08-23T15:05:46.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z0000069tCeAAI
Lat Location
(32.65572243593381000,-96.82513234927248000)
24-00549817
Service Request Number: 24-00549817 • Address: E PENTAGON PKWY & VETERANS DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
24-00549817
Address
E PENTAGON PKWY & VETERANS DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-12-03T00:59:00.000
Status
Closed
Created Date
2024-11-14T10:43:11.000
Update Date
2024-11-18T09:04:54.000
Closed Date
2024-11-18T09:04:54.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000IrYvfAAF
Lat Location
(32.68451566929506000,-96.77718463961685000)
24-00043876
Service Request Number: 24-00043876 • Address: 7526 CHRISTIE LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
24-00043876
Address
7526 CHRISTIE LN, DALLAS, TX, 75249
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-01-31T00:59:00.000
Status
Closed
Created Date
2024-01-29T16:38:37.000
Update Date
2024-01-30T00:16:47.000
Closed Date
2024-01-30T00:16:47.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000079V1pAAE
Lat Location
(32.64467248770886000,-96.95392862326398000)
26-00277244
Service Request Number: 26-00277244 • Address: 714 W SANER AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
26-00277244
Address
714 W SANER AVE, DALLAS, TX, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-06-25T23:59:00.000
Status
Closed
Created Date
2026-06-24T17:03:01.000
Update Date
2026-06-28T09:38:10.000
Closed Date
2026-06-26T09:36:59.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001y7ppAAAQ
Lat Location
(32.71303411962994500,-96.83472029976674000)
26-00135755
Service Request Number: 26-00135755 • Address: 1021 S BRIGHTON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00135755
Address
1021 S BRIGHTON AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-02T10:39:52.000
Update Date
2026-04-14T09:52:05.000
Closed Date
2026-04-14T09:52:04.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001fbPsAAAU
Lat Location
(32.73576685781743000,-96.85057972443904000)
26-00296008
Service Request Number: 26-00296008 • Address: 5099 TRACY ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
26-00296008
Address
5099 TRACY ST, DALLAS, TX, 75205
City Council District
14
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-07-21T23:59:00.000
Status
Closed
Created Date
2026-07-06T13:35:20.000
Update Date
2026-07-16T14:50:10.000
Closed Date
2026-07-14T14:48:51.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000020cnWaAAI
Lat Location
(32.82923731143671000,-96.78506963543856000)
22-00540512
Service Request Number: 22-00540512 • Address: 5979 ELDERWOOD DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
22-00540512
Address
5979 ELDERWOOD DR, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-20T00:59:00.000
Status
Closed
Created Date
2022-12-14T14:45:05.000
Update Date
2023-06-08T02:01:03.000
Closed Date
2022-12-20T10:01:13.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004SKEeAAO
Lat Location
(32.90046721898856000,-96.80476033836628000)
23-00143226
Service Request Number: 23-00143226 • Address: 3015 ALLISTER ST, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
23-00143226
Address
3015 ALLISTER ST, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-03-30T11:41:45.000
Update Date
2023-06-07T01:37:06.000
Closed Date
2023-04-17T16:38:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005Nho6AAC
Lat Location
(32.90789482759737400,-96.87529431385711000)
25-00231064
Service Request Number: 25-00231064 • Address: 4611 ISABELLA LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
25-00231064
Address
4611 ISABELLA LN, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-05-21T23:59:00.000
Status
Closed
Created Date
2025-05-18T11:38:09.000
Update Date
2025-05-20T14:38:14.000
Closed Date
2025-05-20T14:38:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000i00oIAAQ
Lat Location
(32.88989827138136000,-96.82943765116099000)
21-00473789
Service Request Number: 21-00473789 • Address: 1306 LUCCHESE LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00473789
Address
1306 LUCCHESE LN, DALLAS, TX, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-05-29T23:59:00.000
Status
Closed
Created Date
2021-05-26T07:17:57.000
Update Date
2023-06-09T00:55:15.000
Closed Date
2021-05-26T08:10:34.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000mOvQGAA0
Lat Location
(32.67483805834223000,-96.58400256724728000)
26-00095540
Service Request Number: 26-00095540 • Address: 10826 WALNUT HILL LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
26-00095540
Address
10826 WALNUT HILL LN, DALLAS, TX, 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T21:59:48.000
Update Date
2026-03-09T22:00:01.000
Closed Date
2026-03-09T21:59:48.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ajY8NAAU
Lat Location
(32.87860592006009000,-96.69607026481480000)
23-00303282
Service Request Number: 23-00303282 • Address: 3912 HAMILTON AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
23-00303282
Address
3912 HAMILTON AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-07-03T13:51:13.000
Update Date
2023-07-09T11:02:19.000
Closed Date
2023-07-09T11:02:18.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005rONZAA2
Lat Location
(32.77346097917974000,-96.75264781922797000)
22-00246471
Service Request Number: 22-00246471 • Address: 12985 PRESTON RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
22-00246471
Address
12985 PRESTON RD, DALLAS, TX, 75230
City Council District
13
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-06-17T23:59:00.000
Status
Closed
Created Date
2022-06-11T13:04:09.000
Update Date
2023-06-08T23:18:17.000
Closed Date
2022-06-17T12:23:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002QyUsAAK
Lat Location
(32.92482388795221500,-96.80382497143843000)
22-00556951
Service Request Number: 22-00556951 • Address: 1223 CLAUDE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
22-00556951
Address
1223 CLAUDE ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-24T10:45:51.000
Update Date
2023-06-08T02:12:09.000
Closed Date
2022-12-29T11:49:11.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000004Z5Z8AAK
Lat Location
(32.74026914466115600,-96.80649603040500000)
24-00135324
Service Request Number: 24-00135324 • Address: 6930 GALEMEADOW CIR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
24-00135324
Address
6930 GALEMEADOW CIR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-03-26T18:59:00.000
Status
Closed
Created Date
2024-03-25T13:48:44.000
Update Date
2024-03-25T21:38:26.000
Closed Date
2024-03-25T21:38:26.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000007XgREAA0
Lat Location
(32.84983566681129000,-96.73528302205300000)
22-00541528
Service Request Number: 22-00541528 • Address: 701 COMAL ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
22-00541528
Address
701 COMAL ST, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2023-01-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2022-12-14T14:44:15.000
Update Date
2026-08-07T13:17:49.000
Closed Date
2022-12-15T08:11:05.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000004SowIAAS
Lat Location
(32.75742166669275000,-96.81414539920169000)
21-00242858
Service Request Number: 21-00242858 • Address: 3409 HIGH VISTA DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
21-00242858
Address
3409 HIGH VISTA DR, DALLAS, TX, 75234
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-03-18T12:54:45.000
Update Date
2023-06-09T02:08:44.000
Closed Date
2021-06-09T11:45:10.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000icuctAAA
Lat Location
(32.91241134256311000,-96.86362602306426000)
26-00093279
Service Request Number: 26-00093279 • Address: 5200 RICHARD AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00093279
Address
5200 RICHARD AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-09T23:59:00.000
Status
Closed
Created Date
2026-03-08T15:00:37.000
Update Date
2026-03-09T11:35:15.000
Closed Date
2026-03-09T11:34:42.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aS0KoAAK
Lat Location
(32.81905241054883500,-96.78232090354602000)
21-00926135
Service Request Number: 21-00926135 • Address: 3894 DURANGO DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
21-00926135
Address
3894 DURANGO DR, DALLAS, TX, 75220
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-11-01T23:59:00.000
Status
Closed
Created Date
2021-10-28T10:51:03.000
Update Date
2023-06-09T00:09:06.000
Closed Date
2021-10-28T14:15:31.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000t8GdyAAE
Lat Location
(32.86703218521678600,-96.84908658024705000)
26-00257082
Service Request Number: 26-00257082 • Address: 8850 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00257082
Address
8850 FERGUSON RD, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-12T15:17:32.000
Update Date
2026-06-22T15:03:40.000
Closed Date
2026-06-22T15:03:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001vEGbSAAW
Lat Location
(32.81286572426570600,-96.69812624268171000)
23-00071777
Service Request Number: 23-00071777 • Address: 822 S CLINTON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
23-00071777
Address
822 S CLINTON AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-02-15T12:59:50.000
Update Date
2023-06-07T01:58:15.000
Closed Date
2023-03-15T13:59:35.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005AWOgAAO
Lat Location
(32.73801123204387000,-96.84285212674213000)
22-00292261
Service Request Number: 22-00292261 • Address: 6606 STEFANI DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
22-00292261
Address
6606 STEFANI DR, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-11T12:47:54.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-19T18:37:54.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000002qes5AAA
Lat Location
(32.87793658383413000,-96.79164058362913000)
23-00444689
Service Request Number: 23-00444689 • Address: 5523 MCCAIN CT, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
23-00444689
Address
5523 MCCAIN CT, DALLAS, TX, 75249
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-09-28T23:59:00.000
Status
Closed
Created Date
2023-09-25T12:05:30.000
Update Date
2023-09-28T10:33:11.000
Closed Date
2023-09-28T10:33:11.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006M4CZAA0
Lat Location
(32.66022537291137000,-96.96966677394310000)
21-00165433
Service Request Number: 21-00165433 • Address: 816 RYAN RD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00165433
Address
816 RYAN RD, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-02-23T18:10:12.000
Update Date
2023-06-09T02:15:59.000
Closed Date
2021-03-15T17:04:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000hkovpAAA
Lat Location
(32.70842854484667000,-96.83577814499203000)
22-00556947
Service Request Number: 22-00556947 • Address: 1226 GRANT ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
22-00556947
Address
1226 GRANT ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-24T10:43:22.000
Update Date
2023-06-08T02:12:09.000
Closed Date
2023-03-25T13:30:10.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000004Z5XMAA0
Lat Location
(32.74096940953913000,-96.80653305276381000)
22-00013659
Service Request Number: 22-00013659 • Address: RED CLOUD DR & OAK GATE LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00013659
Address
RED CLOUD DR & OAK GATE LN, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-01-11T16:13:52.000
Update Date
2023-06-08T23:28:42.000
Closed Date
2022-01-12T10:47:15.000
Priority
Priority
Method Received Description
Phone
Unique Key
500t000000vKuBcAAK
Lat Location
(32.74242261927555000,-96.65310845098118000)
26-00208967
Service Request Number: 26-00208967 • Address: 1111 KINGS HWY, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00208967
Address
1111 KINGS HWY, DALLAS, TX, 75208
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-05-15T10:56:21.000
Update Date
2026-05-15T15:48:42.000
Closed Date
2026-05-15T15:48:21.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001pDE2UAAW
Lat Location
(32.75050335072154400,-96.83963967079379000)
26-00350841
Service Request Number: 26-00350841 • Address: 7720 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00350841
Address
7720 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2026-08-23T23:59:00.000
Status
Closed
Created Date
2026-08-08T07:17:19.000
Update Date
2026-08-08T07:45:17.000
Closed Date
2026-08-08T07:45:17.000
Outcome
Final Results
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000028IsNhAAK
Lat Location
(32.98774362967984000,-96.77395794427080000)
26-00154615
Service Request Number: 26-00154615 • Address: 1321 COMMERCE ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
26-00154615
Address
1321 COMMERCE ST, DALLAS, TX, 75202
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-16T23:59:00.000
Status
Closed
Created Date
2026-04-14T09:08:49.000
Update Date
2026-04-14T15:23:43.000
Closed Date
2026-04-14T15:23:34.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hrdl9AAA
Lat Location
(32.77972119537887600,-96.80056129816124000)
26-00273061
Service Request Number: 26-00273061 • Address: 1610 ARIZONA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00273061
Address
1610 ARIZONA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-22T20:16:11.000
Update Date
2026-06-28T15:15:09.000
Closed Date
2026-06-26T14:28:15.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001xDViaAAG
Lat Location
(32.72805938060104600,-96.81787755679240000)
26-00094886
Service Request Number: 26-00094886 • Address: 4909 HOVENKAMP DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00094886
Address
4909 HOVENKAMP DR, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T14:52:26.000
Update Date
2026-03-09T14:52:33.000
Closed Date
2026-03-09T14:52:26.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001adqPjAAI
Lat Location
(32.78429397640114000,-96.70737694596833000)
25-00215221
Service Request Number: 25-00215221 • Address: N CENTRAL EXPY SB & N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
25-00215221
Address
N CENTRAL EXPY SB & N HASKELL AVE, DALLAS, TX, 75204
City Council District
14
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-05-23T23:59:00.000
Status
Closed
Created Date
2025-05-09T14:01:38.000
Update Date
2026-05-15T13:35:39.000
Closed Date
2026-05-15T13:35:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000gn2zoAAA
Lat Location
(32.80718464827216000,-96.79336831483505000)
26-00046935
Service Request Number: 26-00046935 • Address: 3801 SAN JACINTO ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00046935
Address
3801 SAN JACINTO ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Signals and Lighting - Line Locate - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-02-24T00:59:00.000
Status
Closed
Created Date
2026-02-06T10:26:16.000
Update Date
2026-02-06T11:27:08.000
Closed Date
2026-02-06T11:26:57.000
Outcome
Information Provided
Method Received Description
API
Unique Key
500cs00001UNbQ7AAL
Lat Location
(32.79727918531211400,-96.78541372640223000)
25-00041550
Service Request Number: 25-00041550 • Address: 3833 DALLAS NORTH TOLLWAY SB, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
25-00041550
Address
3833 DALLAS NORTH TOLLWAY SB, DALLAS, TX, 75219
City Council District
2
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-02-28T18:59:00.000
Status
Closed
Created Date
2025-01-30T12:52:09.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2025-02-06T12:20:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000SV4FKAA1
Lat Location
(32.80278316895357400,-96.81687837278858000)
24-00320420
Service Request Number: 24-00320420 • Address: 2706 KNIGHT ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
24-00320420
Address
2706 KNIGHT ST, DALLAS, TX, 75219
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-07-10T18:59:00.000
Status
Closed
Created Date
2024-07-02T11:00:15.000
Update Date
2024-07-08T09:36:00.000
Closed Date
2024-07-08T09:36:00.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000008BsdKAAS
Lat Location
(32.80901192004254000,-96.81546639505940000)
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